2001 Mazda Tribute Owner's Manual - Page 218

Customer assistance If you live outside the U.S.A., please contact your nearest Mazda Distributor. Customer Assistance (Puerto Rico) Your complete and permanent satisfaction is our business. That is why all Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps: STEP 1 Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER. STEP 2 If, after following STEP 1, you feel the need for further assistance, please contact your area's Mazda representative (Indicated on the next page). Please help us by providing the following information: 1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s) If you would like to write a letter, please address it to the following, Attn: Customer Assistance, which corresponds with your state: REGIONAL OFFICE Mazda North American Operations 7755 Irvine Center Drive Irvine, CA 92618-2922 P.O. Box 19734 Irvine, CA 92623-9734 218