2004 Mazda RX-8 Owner's Manual - Page 273

J60E_8R65-EA-03C_Edition2.book Page 2 Saturday, April 26, 2003 1:48 PM Customer Information and Reporting Safety Defects Customer Assistance Customer Assistance (U.S.A.) Your complete and permanent satisfaction is our business. We are here to serve you. All Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top condition. If you have any questions or recommendations for improvement regarding the service of your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take the following steps: M STEP 1: Contact Your Mazda Dealer Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of the dealership or the OWNER. M STEP 2: Contact Mazda North American Operations If for any reason you feel the need for further assistance after contacting your dealership management, you can reach Mazda North American Operations by one of three ways. Log on at: www.mazdausa.com Answers to many questions, including how to locate or contact a local Mazda dealership in the U.S., can be found here. By phone at: 1 (800) 222-5500 By letter at: Attn: Customer Assistance Mazda North American Operations 7755 Irvine Center Drive Irvine, CA 92618-2922 P.O. Box 19734 Irvine, CA 92623-9734 In order to serve you efficiently and effectively, please help us by providing the following information: 1. Your name, address, and telephone number 2. Year and model of vehicle 3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash) 4. Purchase date and current mileage 5. Your dealer's name and location 6. Your question(s) If you live outside the U.S.A., please contact your nearest Mazda Distributor. 9-2 Form No. 8R65-EA-03C