1997 Mercury Mountaineer Owner's Manual - Page 192

1997 Mercury Mountaineer Manual

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Reporting safety defects If you believe that your vehicle has a defect which could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA U.S. Department of Transportation 400 Seventh Street Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 192

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If you believe that your vehicle has
a defect which could cause a
crash, or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Ford Motor
Company.
To contact NHTSA, you may either
call the Auto Safety Hotline
toll-free at 1–800–424–9393 (or
366–0123 in the Washington, D.C.
area) or write to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from the Hotline.
Reporting safety defects
192