1997 Mercury Mountaineer Warranty Guide 1st Printing
1997 Mercury Mountaineer Manual
1997 Mercury Mountaineer manual content summary:
- 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 1
and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, Ford recommends that you take your car or light truck to your selling dealer, who wants to ensure that you - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 2
cover of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We try to check vehicles contains an Owner Guide and a Service Guide booklet for reference and - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 3
made during the warranty periods for Bumper to Bumper, Safety Restraint, Corrosion or Emissions pay all or part of the cost of certain repairs beyond the terms of the warranty. Check with your dealer to pay the servicing Ford dealer in a foreign country for a repair that is covered under the U.S. - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 4
The new vehicle limited warranty for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives purpose (that the car or light truck is suitable for your special purposes). These implied warranties are limited, to the extent allowed by law, to the time period covered by the written warranties - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 5
COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 7.3L POWER STROKE DIESEL ENGINE 3/36,000 5/ is Covered? (page 5) ¬ What is Not Covered? (page 7) WHAT IS COVERED? Bumper to Bumper Coverage Under your New Vehicle Limited Warranty, Bumper to Bumper Coverage - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 6
vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials or workmanship. Corrosion Coverage Under your New Vehicle Limited Warranty, Corrosion Coverage begins at the Warranty Start Date and covers body sheet metal panels against corrosion - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 7
internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil pan and pump, water pump, fuel pump and fuel system (excluding fuel lines and fuel tank), high pressure lines, gaskets and seals, glow plugs, turbocharger, powertrain control module, electronic - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 8
not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. Examples from the Service Guide are: • oil changes • oils, lubricants other fluids • oil/air filters • brake linings/pads - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 9
tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of your vehicle that are installed by body builders or manufacturers other than Ford • vehicle's built with titles that specify "dismantled", "fire", "flood", "junk", "rebuilt - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 10
tire. ROADSIDE SERVICE (UNITED problem is covered by another Ford warranty - Ford will pay the tow charge under the other warranty. For emergency roadside assistance, call 1-800-241-3673 (FORD). For daily rental units that must be towed because a covered part has failed during the Bumper to Bumper - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 11
Your Vehicle TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts* 3/36,000 3/80,000 2/24,000 * Catalytic converters, electronic emissions control units, and onboard emissions diagnostic device - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 12
repair, replace or adjust - with no charge for labor, diagnosis or parts - any emissions control device or system if you meet all these conditions: • You have maintains and operated your vehicle according to the instructions on proper care in the Owner Guide, the Service Guide and this booklet. 12 - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 13
EPA. WHAT IS COVERED? These parts are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. List of Parts covered by emissions warranties • Air/Fuel Feedback Control System and Sensors • Altitude Compensation System • Catalytic Converter • Cold Start Enrichment System - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 14
Separator and Associated Parts • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL) System • PCV System and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 15
time that is specified in your Owner Guide and the Service Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford or Mercury dealer maintains a complete list of parts covered by emissions warranties. For more details about - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 16
Warranties for California Vehicles TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY FOR VEHICLES WITH GVWR* control, see: * Gross Vehicle Weight Rating ** These specific parts were selected on the basis of their estimated replacement cost at the time the California Air - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 17
been no abuse, neglect or improper maintenance of your vehicle. Your emission control system may include such parts as the carburetor or fuel injection system, the ignition system, catalytic converter and the engine computer. Also included may be hoses, belts, connectors and other emission-related - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 18
or five years or 100,000 miles (diesel powered engines and vehicles) (whichever occurs first): 1. If an emission-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your emission control system DEFECTS WARRANTY. ' Owners Warranty Responsibilities As the - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 19
covered by the Defects Warranties that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of Parts Covered by Defects Warranties • Air/Fuel Feedback Control System and Sensors • Altitude Compensation System • Catalytic Converter - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 20
Parts • Ignition Coil and/or Control Module • Intake Manifold (1) • Intercooler Assembly - Engine Charger • Malfunction Indicator Lamp (MIL) System • PCV System and Oil Filler Cap • Powertrain Control Module • Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 21
are covered by the Defects Warranty, contact your dealer. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for up to 7 years/70,000 Miles) Engine Size Part Name Catalytic Converter Exhaust Manifold - Left Exhaust Manifold - Right Fuel Tank Intake Manifold Throttle Body - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 22
WHAT IS NOT COVERED? Ford may deny you warranty coverage if your vehicle or a part failed because of abuse, neglect, improper maintenance, unapproved modifications or any items included in What Is Not Covered?, (page 5). 22 - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 23
Smog Check inspection. Be sure to show the dealer the document that says your vehicle has filed the test. Your dealer will decide whether the repair is covered by 30 days also constitutes an emergency, and any equivalent part may be used in an emergency situation. Ford will reimburse you for the repair - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 24
this warranty, you may have you show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Service Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. 24 - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 25
cover, and Dispute Settlement Board, page 28. If you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what you believe to be violations of the terms of this warranty, you may contact: Director, Field Operations & Support - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 26
If you own this type of light truck, and you have not bought covers defects in design, in assembly or in any part, component, system of the vehicle that - at the time it left control INSTEAD of any express or implied warranty, condition, or guarantee, agreement or representation, by any person - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 27
MORE PROTECTION FOR YOUR VEHICLE You can get more protection for your new car or light truck by buying a Ford Extended Service Plan (Ford ESP). Ford ESP is the only extended service program with the Ford name on it and the only service contract backed by Ford Motor Company. Ford ESP is an optional - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 28
outlined on the outlined on the inside cover of this booklet. However, if your warranty Dispute Settlement Board, an informal, alternative process for resolving disputes. A warranty For more details, please refer to your Customer Assistance Guide. For a brochure/application, speak to your dealer or - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 29
state's law). In other states, Ford Motor Company requests that you give us the written notice. Send your written notification: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, MI 48243 29 - 1997 Mercury Mountaineer | Warranty Guide 1st Printing - Page 30
to follow the recommendations of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). Using a of fuel expulsion and fires. Such use also voids the Ford Bumper to Bumper Warranty and may void the Emissions Warranties. You may determine whether
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1. Introduction
Ford Motor Company
and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, Ford recommends that you take your
car or light truck to your selling dealer, who wants to ensure that you
continue to be satisfied with your vehicle. You may, however, take your
vehicle to any authorized Ford or Mercury dealership for warranty
repairs.
This booklet explains in detail the warranty coverages that apply to your
1997-model Ford or Mercury car or light truck. If you bought a
previously owned 1997-model vehicle, you are eligible for any remaining
warranty coverages.
The warranty includes:
➡
New Vehicle Limited Warranty
(page 4).
➡
Emissions Defect Warranties
and
Emissions Performance
Warranties
which cover your emissions control systems (page 11).
➡
Noise Emissions Warranty
which applies only to certain
medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight
Rating (page 26).
1