1998 Mercury Grand Marquis Customer Assistance Guide 1st Printing
1998 Mercury Grand Marquis Manual
1998 Mercury Grand Marquis manual content summary:
- 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 1
U.S. Ford accessories for your vehicle Ordering additional owner's literature Index 2 2 3 4 5 8 9 13 14 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 2
60,000 km (36,000 miles), whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your Ford or Lincoln-Mercury dealer. Roadside assistance will: • mount the spare if you have a flat tire • jump-start the battery if it becomes discharged - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 3
If you need service • protection against repair costs after your Bumper to Bumper Warranty expires; and • other benefits during to ensure your new vehicle is serviced properly. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with original equipment - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 4
home If you are away from home when your vehicle needs service, or if you need more help than the dealership could provide Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 5
service writer. If your problem is not resolved, please contact the number above and advise them accordingly. If your service problem is not resolved, ask to see the Service Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 6
covered by the new vehicle limited warranty items covered by a service contract alleged liability claims property damage where the damage is consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are recruited and trained by - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 7
occurrence(s) • the current mileage • the name of the dealer who sold or serviced the vehicle • a brief description of your unresolved concern • a brief summary Oral presentations If the involved vehicle is within 36 months and 36,000 miles of the warranty start date, you have the right to make an - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 8
unleaded fuel or can only get fuel with an anti-knock index lower than is recommended for your vehicle, damage the effectiveness of your emission control system and may cause engine knocking or serious into the U.S. If your vehicle must be serviced while you are traveling or living in Central or - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 9
Trim Dressing Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of accessories is available through your local authorized Ford or Lincoln-Mercury dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 10
Air conditioner Air filtration systems Cargo nets Cargo organizers Cargo shades Cargo trays Cassette holders Dash trim Engine block heaters Gear shift knob Luggage presenter (Continental only) Manual sliding rear window Tire step Travel equipment Console Console armrest Daytime running lights - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 11
Ford accessories for your vehicle Framed luggage covers Heavy-duty battery Neutral towing transfer case kit (Explorer only) Off road lights and appearance equipment Bed mat/bedliner tailgate covers Bed mats Bedliners Car/truck covers Cargo liners, interior Carpet floor mats Cleaners, waxes and - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 12
two-way radios, telephones and theft alarms - that are equipped with radio transmitters. Any such equipment installed in your vehicle should comply with FCC or CRTC regulations and should be installed only by a qualified service technician. • Mobile communications systems may harm the operation of - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 13
Ordering additional owner's literature vehicle. (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for any adverse effects or damage that may result - 1998 Mercury Grand Marquis | Customer Assistance Guide 1st Printing - Page 14
Index Accessories ...9 Customer assistance away from home ...3 Dispute Settlement Board ...5 Extended Service Plan, Ford ...2 Order forms, service information ...13 Roadside assistance ...2 14
Getting roadside assistance
2
Ford extended service plan
2
Getting the service you need
3
Motorhome assistance
4
The dispute settlement board
5
Getting assistance outside of the U.S.
8
Ford accessories for your vehicle
9
Ordering additional owner’s literature
13
Index
14
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage
and retrieval system or translation in whole or part is not permitted without
written authorization from Ford Motor Company.
Copyright
r
1997 Ford Motor Company
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Table of contents
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