2002 Mercury Villager Scheduled Maintenance Guide 3rd Printing
2002 Mercury Villager Manual
2002 Mercury Villager manual content summary:
- 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 1
the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 6248 Dearborn - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 2
Special Operating Conditions ...35 Maintenance and Service Record ...37 Yellow Coolant Change Record ...48 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 3
Gas Vehicles (NGV) and Propane Towing a trailer or using a camper or car-top carrier Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Operating in dusty conditions such as unpaved or dusty roads Off-road operation 3 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 4
for maintenance replacement or for the service of components affecting emission control must be equivalent to genuine Ford Motor Company parts in performance and durability. It is the owner's responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 5
parts and services, making Quality Care a great value. PCV Valve Replacement The PCV valve is a critical emission component. For all passenger cars and light trucks under 6,000 Gross Vehicle Weight (GVW), regardless of engine, the PCV valve should be replaced at 100,000 miles. This replacement will - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 6
applies to those who operate their vehicle under typical, everyday driving conditions. This maintenance frequency represented in this schedule typifies what the vast majority of vehicle operators will require. The listed services should be performed at specified mileage intervals. Items listed in - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 7
the proper service advice. The owner maintenance service checks are generally not covered by warranties so you may be charged for labor, parts or lubricants used. Maximum Oil Change Interval: Normal Schedule: 5,000 miles or 6 months, whichever occurs first. Special Operating Conditions: 3,000 miles - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 8
and clean body and door drain holes safety warning lamps (brake, ABS, air bag, safety belt) for operation cooling system fluid level and coolant strength battery connections and clean if necessary clutch fluid level, if equipped 5,000 Miles Adjust clutch by lifting pedal (manual transmission - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 9
on the Web To learn more about the importance of routine and dealer-performed maintenance on your vehicle, please visit the Ford Customer Service website. You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more. The website - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 10
4x4, Natural Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for wear and rotate Additional services for: Diesel Check air filter minder, replace filter as required 10,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 11
, and parking brake system Inspect wheel ends for endplay and noise Inspect engine cooling system and hoses Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace cabin air filter, if equipped Additional services for: Light Trucks - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 12
Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel Check air filter minder, replace filter as required 25,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 13
system and heat shields Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace engine air filter Replace fuel filter* Replace cabin air filter, if equipped Inspect accessory drive belt(s) (Villager and Escort) Change automatic - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 14
Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel Check air filter minder, replace filter as required 14 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 15
brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system Inspect wheel ends for endplay and noise Inspect engine cooling system and hoses Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace cabin air filter - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 16
and lubricate 4X2 ball joints (except F-450/F-550) Inspect and lubricate steering linkage (E and F Series, Expedition, Navigator, Excursion) Additional services for: Diesel Check air filter minder, replace filter as required Replace fuel filter 50,000 miles Cars, Minivans, Light Trucks, Sport - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 17
. Additional services for: Diesel Check air filter minder, replace filter as required 60,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect brake pads/shoes/rotors/drums, brake lines & hoses - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 18
climate-controlled seat filters (Navigator and Blackwood, if equipped) Change manual transmission fluid (Lincoln LS only) Additional services for: Light Trucks, Sport Utilities, and Vans Inspect and lubricate 4X2 ball joints (except F-450/F-550) Lubricate 4X2 wheel bearings, replace grease seals - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 19
Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel Check air filter minder, replace filter as required 70,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 20
wheel ends for endplay and noise Inspect engine cooling system and hoses Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace cabin air filter, if equipped Change green engine coolant, if equipped Additional services for: Light - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 21
Normal Schedule Additional services for: Diesel Check air filter minder, replace filter as required Replace fuel filter 80,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 22
system and heat shields Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace engine air filter Replace fuel filter* Replace cabin air filter, if equipped Inspect accessory drive belt(s) (Villager and Escort) Change automatic - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 23
for: Light Trucks, Sport Utilities, and Vans Inspect and lubricate 4X2 ball joints (except F-450/F-550) Inspect and lubricate steering linkage (E and F Series, Expedition, Navigator, Excursion) Additional services for: Diesel Check air filter minder, replace filter as required Replace fuel filter - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 24
Normal Schedule Additional services for: Diesel Check air filter minder, replace filter as required 100,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect accessory drive belt(s) Inspect - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 25
brake pads/shoes/rotors/drums, brake lines & hoses, and parking brake system Inspect wheel ends for endplay and noise Inspect engine cooling system and hoses Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace cabin air filter - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 26
Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel Check air filter minder, replace filter as required 115,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 27
linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace engine air filter Replace fuel filter* Replace cabin air filter, if equipped Replace accessory drive belt(s) (Villager and Escort) Replace PCV valve on all passenger cars and light trucks over - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 28
ball joints (except F-450/F-550) Lubricate 4X4 front hub needle bearings (F Super Duty) Replace camshaft belt on 4 cylinder engine (2.0L Escape) Inspect and lubricate steering linkage (E and F Series, Expedition, Navigator, Excursion) Additional services for: Diesel Check air filter minder, replace - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 29
Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect tires for wear. Rotation recommended for optimal tire life. Additional services for: Diesel Check air filter minder, replace filter as required 135,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 30
wheel ends for endplay and noise Inspect engine cooling system and hoses Inspect steering linkage, suspension, and if equipped driveshaft and ball joints Inspect tires for wear and rotate Replace cabin air filter, if equipped Change green engine coolant, if equipped Additional services for: Light - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 31
. Additional services for: Diesel Check air filter minder, replace filter as required 150,000 miles Cars, Minivans, Light Trucks, Sport Utilities, Vans, 4x4, Natural Gas, Propane, and Diesel Vehicles Change engine oil and replace oil filter Inspect brake pads/shoes/rotors/drums, brake lines & hoses - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 32
34) Replace accessory drive belt(s) (if not replaced within last 100,000 miles) Replace climate-controlled seat filters (Navigator and Blackwood, if equipped) Additional services for: Light Trucks, Sport Utilities, and Vans Inspect and lubricate 4X2 ball joints (except F-450/F-550) Replace 4X2 wheel - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 33
Normal Schedule Normal Schedule Additional services for: Natural Gas and Propane Vehicles Inspect fuel tanks Drain coalescent fuel filter bowl and replace filter Exceptions In addition, there are several exceptions to the Normal Schedule. They are listed below: Yellow Coolant 5 years or 100,000 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 34
equivalent for complete refill of Traction-Lok rear axles. The axle lubricant should be changed anytime an axle has been submerged in water. F-450 and F-550 Axle Maintenance Replace rear axle lubricant every 100,000 miles under normal driving conditions on all F-450 and F-550 commercial applications - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 35
and lubricate U-joints Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Every 3,000 miles or 3 months Change engine oil and replace oil filter Lube front lower control arm and steering linkage ball joints with zerk - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 36
Inspect and lubricate steering linkage ball joints with zerk fittings Change engine oil and replace oil filter Replace fuel filter Change automatic transmission fluid Change rear axle lubricant (F-450 and F-550 only) Change transfer case fluid Replace engine air filter Replace cabin air filter 36 - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 37
Mercury Auto Care service center or other qualified service technician to record that the recommended service was completed at the appropriate mileage intervals. Be sure to ask your service provider to record the type of service rendered (Normal or Special Operating Conditions - SOC) each time - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 38
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 39
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 40
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 41
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 42
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 43
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 44
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 45
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 46
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 47
SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage in maintenance schedule for services performed. Date: Mileage: Normal SOC Dealer's Stamp: Ǣ Ǣ See corresponding mileage - 2002 Mercury Villager | Scheduled Maintenance Guide 3rd Printing - Page 48
Yellow Coolant Change Record Yellow Coolant Change Record Date: 3 Years Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: \ \ + 3 Dealer's Stamp: Date: 3 Years \ \ + 3 Dealer's Stamp: Next Date or Current Mileage: 50,000 Miles + 50,000 Next Mileage: Date: 3 Years \ \ + 3
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Vehicle Identification Number (VIN):
Owner Name:
Address:
Your satisfaction is our #1 goal. If you have questions
or concerns about your vehicle, we suggest you
follow these steps:
1. Contact your Sales Representative or Service Advisor
at your selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact
the Sales Manager or Service Manager at the
dealership.
3. If the inquiry or concern cannot be resolved at the
dealership level, please contact the Ford Customer
Assistance Center.
In the US, contact:
Ford Motor Company Customer Assistance Center
16800 Executive Plaza Drive, P.O. Box 6248
Dearborn, Michigan 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired: 1-800-232-5952
In Canada, contact:
Customer Assistance Center
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
In Puerto Rico and Virgin Islands, contact:
Ford Motor Company Caribbean Inc.
P.O. Box 11957, Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
E-mail: [email protected]
In Caribbean, Central America, Israel and
Sub-Saharan Africa, contact:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive, Fairlane Business Park #3
Allen Park, MI 48101 U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
E-mail: [email protected]
In the Middle East and North Africa, contact:
Ford Middle East and North Africa
Customer Assistance Center
API World Tower 17
th
Floor
Sheikh Zayed Road
Dubai, United Arab Emirates
Telephone: 971-4-326084
Fax: 971-4-327299
E-mail: [email protected]
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General Owner’s Information
General Owner’s Information