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2009 Mercury Mariner Owner's Manual - Page 254

2009 Mercury Mariner Manual

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Customer Assistance The CAMVAP program is a straight-forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed. This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings. In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator's award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685. FORD EXTENDED SERVICE PLAN You can get more protection for your new car or light truck by purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides the following: • Benefits during the warranty period depending on the plan you purchase (such as: reimbursement for rentals; coverage for certain maintenance and wear items). • Protection against covered repair costs after your Bumper-to-Bumper Warranty expires. You may purchase Ford ESP from any participating authorized dealer. There are several plans available in various time, distance and deductible combinations which can be tailored to fit your own driving needs. Ford ESP also offers reimbursement benefits for towing and rental coverage. When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and Canada, provided by a network of more than 4,600 participating authorized dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your authorized dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com. GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact the appropriate foreign embassy or consulate. These officials can inform you of local vehicle registration regulations and where to find unleaded fuel. 254 2009 Mariner (mrn) Owners Guide, 2nd Printing USA (fus)

Section	Page
Table of Contents	1
Introduction	4
CONGRATULATIONS	4
SAFETY AND ENVIRONMENT PROTECTION	5
Warning symbols in this guide	5
Warning symbols on your vehicle	5
Protecting the environment	5
PERCHLORATE MATERIAL	5
BREAKING-IN YOUR VEHICLE	6
SPECIAL NOTICES	6
New Vehicle Limited Warranty	6
Special instructions	6
Service Data Recording	6
Event Data Recording	7
Notice to owners of pickup trucks and utility type vehicles	8
Using your vehicle with a snowplow	8
Using your vehicle as an ambulance	8
Cell phone use	8
Export unique (Non–United States/Canada) vehicle specific information	9
Instrument Cluster	12
WARNING LIGHTS AND CHIMES	12
GAUGES	16
Entertainment Systems	18
AUDIO SYSTEMS	18
AM/FM/single CD or in-dash CD6/MP3 satellite compatible sound system	18
Setting the clock	18
AM/FM Radio	19
RDS Radio	20
CD/MP3 Player	20
Satellite Radio (if equipped)	22
Sound Adjustments	25
Extra Features	26
Auxiliary input jack (Line in)	26
USB port (if equipped)	28
GENERAL AUDIO INFORMATION	29
Satellite radio information (if equipped)	32
NAVIGATION SYSTEM (IF EQUIPPED)	35
SYNC (IF EQUIPPED)	35
Climate Controls	36
MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED)	36
Operating tips	38
DUAL AUTOMATIC TEMPERATURE CONTROL (IF EQUIPPED)	39
Operating tips	41
REAR WINDOW DEFROSTER	42
Lights	43
HEADLAMP CONTROL	43
Autolamp control (if equipped)	43
Autolamp delay system (if equipped)	44
Fog lamp control	44
High beams	45
Flash to pass	45
PANEL DIMMER CONTROL	45
AIMING THE HEADLAMPS	45
Vertical aim adjustment	46
TURN SIGNAL CONTROL	47
INTERIOR LAMPS	47
Dome lamps and map lamps	47
Cargo and dome lamp	48
Ambient lighting (if equipped)	48
BULB REPLACEMENT	49
Lamp assembly condensation	49
Using the right bulbs	50
Replacing interior bulbs	50
Replacing exterior bulbs	50
Replacing headlamp bulbs	51
Replacing front parking lamp and turn signal bulbs	51
Replacing sidemarker bulbs	52
Replacing tail/stop/turn/backup lamp bulbs	52
Replacing license plate lamp bulbs	53
Replacing high-mount brake lamp bulbs	53
Replacing fog lamp bulbs (if equipped)	54
Driver Controls	55
MULTI-FUNCTION LEVER	55
Windshield wiper rainlamp feature (if equipped with Autolamp)	55
Rear window wiper/washer controls	56
TILT STEERING WHEEL	56
ILLUMINATED VISOR MIRROR (IF EQUIPPED)	57
OVERHEAD CONSOLE (IF EQUIPPED)	57
Storage compartment (if equipped)	57
ELECTRONIC COMPASS	57
Compass zone adjustment	58
Compass calibration adjustment	59
CENTER CONSOLE	59
AUXILIARY POWER POINT (12VDC)	60
POWER WINDOWS (IF EQUIPPED)	61
One touch down (AUTO)	62
Window lock	62
Accessory delay	62
INTERIOR MIRROR	63
Automatic dimming interior rear view mirror (if equipped)	63
EXTERIOR MIRRORS	63
Power side view mirrors	63
Fold-away mirrors	64
Heated outside mirrors (if equipped)	64
SPEED CONTROL	64
Setting speed control	65
Disengaging speed control	65
Resuming a set speed	66
Increasing speed while using speed control	66
Reducing speed while using speed control	66
Turning off speed control	67
STEERING WHEEL CONTROLS (IF EQUIPPED)	67
Radio control features	67
MOON ROOF (IF EQUIPPED)	69
MESSAGE CENTER	70
Selectable features	71
Reset	71
Info menu	71
Odometer/Trip odometer	71
Distance to empty (DTE)	71
Average fuel economy (AFE)	72
Instantaneous fuel economy	72
Setup menu	73
Reset to English (if in another language)	73
System check	73
Oil life	74
Units (English/Metric)	74
Autolamp sec	75
Autolock	75
Autounlock	75
Language	76
Compass zone/Compass calibration	76
System warnings	76
LIFTGATE	79
CARGO AREA FEATURES	79
Cargo shade (if equipped)	79
Cargo management system (if equipped)	80
Passenger side cargo compartment	81
LUGGAGE RACK (IF EQUIPPED)	81
	81
To adjust the cross-bar (if equipped) position:	81
To remove the cross-bar assembly (if equipped) from the roof rack side rails:	82
To reinstall the cross-bar assembly (if equipped) to the roof rack side rails:	83
Locks and Security	84
KEYS	84
Recommended handling of the Integrated Keyhead Transmitter (IKT)	85
POWER DOOR LOCKS	86
Door key unlocking/locking	86
Unlocking the doors	86
Locking the doors	86
Autolock	86
Deactivating/activating autolock	86
Power door unlock/lock procedure	87
Keyless entry keypad procedure	87
Message center procedure	88
Autounlock	88
Deactivating/activating autounlock	88
Power door lock switch autounlock enable/disable procedure	88
Keyless entry keypad autounlock enable/disable procedure	89
Message center procedure	89
Smart unlocking feature	89
CHILDPROOF DOOR LOCKS	90
REMOTE ENTRY SYSTEM (IF EQUIPPED)	90
Two step door unlocking	91
One step door unlocking	91
Switching from two step to one step door unlocking	91
Locking the doors	92
Opening the liftgate glass (if equipped)	92
Car finder	92
Sounding a panic alarm	92
Replacing the battery	92
Replacing lost Integrated Keyhead Transmitters (IKTs)	93
How to reprogram your Integrated Keyhead Transmitters (IKTs)	93
Illuminated entry	93
Perimeter lamps illuminated entry	94
Deactivating/activating perimeter lamps illuminated entry	94
Illuminated exit	95
SECURICODE™ KEYLESS ENTRY SYSTEM	95
Programming your own personal entry code	96
Erasing personal code	96
Anti-scan feature	96
Unlocking and locking the doors and liftgate using keyless entry	97
SECURILOCK™ PASSIVE ANTI-THEFT SYSTEM	97
Anti-theft indicator	98
Automatic arming	98
Automatic disarming	98
Replacement Integrated Keyhead Transmitters (IKT) and coded keys	98
Programming spare keys	99
Seating and Safety Restraints	101
FRONT SEATS	101
Adjustable head restraints	101
Adjusting the front manual seat (if equipped)	104
Using the manual lumbar support (if equipped)	104
Adjusting the front power seat (if equipped)	105
Heated seats (if equipped)	106
REAR SEATS	107
Head restraints	107
Folding down rear seats	108
Returning the rear seats to upright position	110
To remove the rear cushion	111
To install the rear cushion	112
SAFETY RESTRAINTS	112
Personal Safety System	112
How does the Personal Safety System work?	112
Driver and passenger dual-stage airbag supplemental restraints	113
Front crash severity sensor	113
Driver’s seat position sensor	113
Front passenger sensing system	113
Front safety belt usage sensors	114
Front safety belt pretensioners	114
Safety belt energy management retractors	115
Determining if the Personal Safety System is operational	115
Safety restraints precautions	115
Combination lap and shoulder belts	117
Energy Management Feature	117
Vehicle sensitive mode	117
Automatic locking mode	118
When to use the automatic locking mode	118
How to use the automatic locking mode	118
How to disengage the automatic locking mode	119
Safety belt height adjustment	119
Safety belt pretensioner	120
Safety belt extension assembly	120
Safety belt warning light and indicator chime	120
Conditions of operation	121
Belt-Minder	121
One-time disable	124
Deactivating/activating the Belt-Minder feature	124
AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)	125
Important SRS precautions	126
Children and airbags	127
How does the airbag supplemental restraint system work?	128
Front passenger sensing system	129
Determining if the system is operational	134
Seat-mounted side airbag system	134
How does the side airbag system work?	135
Determining if the system is operational	136
Safety Canopy system	137
How does the Safety Canopy system work?	138
Determining if the system is operational	139
S.O.S. Post Crash Alert	140
Disposal of airbags and airbag equipped vehicles (including pretensioners)	140
SAFETY RESTRAINTS FOR CHILDREN	140
Important child restraint precautions	140
Recommendations for attaching child safety restraints for children	142
Transporting children	143
SAFETY SEATS FOR CHILDREN	144
Infant and/or toddler seats	144
Installing child safety seats with combination lap and shoulder belts	145
Attaching child safety seats with LATCH (Lower Anchors and Tethers for CHildren) attachments	148
Use of inboard lower anchors from the outboard seating positions (center seating use)	149
Combining safety belt and LATCH lower anchors for attaching child safety seats	150
Attaching child safety seats with tether straps	150
Child booster seats	152
When children should use booster seats	153
Types of booster seats	154
The importance of shoulder belts	155
Child restraint and safety belt maintenance	156
Tires, Wheels and Loading	157
NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS	157
VEHICLE CHARACTERISTICS	157
How your vehicle differs from other vehicles	158
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING	159
Treadwear	159
Traction AA A B C	160
Temperature A B C	160
TIRES	160
Glossary of tire terminology	160
INFLATING YOUR TIRES	161
TIRE CARE	163
Inspecting your tires	163
Tire wear	164
Damage	164
U.S. DOT Tire Identification Number (TIN)	165
Tire replacement requirements	165
Safety practices	167
Highway hazards	167
Tire and wheel alignment	167
Tire rotation	168
INFORMATION CONTAINED ON THE TIRE SIDEWALL	169
Information on “P” type tires	170
Additional information contained on the tire sidewall for “LT” type tires	173
Information on “T” type tires	174
Location of the tire label	174
TIRE PRESSURE MONITORING SYSTEM (TPMS)	175
Understanding your Tire Pressure Monitoring System (TPMS)	176
When your temporary spare tire is installed	176
When you believe your system is not operating properly	177
When inflating your tires	178
How temperature affects your tire pressure	178
SNOW TIRES AND CABLES	179
VEHICLE LOADING – WITH AND WITHOUT A TRAILER	180
Special loading instructions for owners of pickup trucks and utility-type vehicles	186
TRAILER TOWING	187
Preparing to tow	189
Hitches	189
Safety chains	189
Trailer brakes	189
Trailer lamps	190
Driving while you tow	190
Servicing after towing	190
Trailer towing tips	190
Launching or retrieving a boat	191
RECREATIONAL TOWING	191
Driving	193
STARTING	193
Positions of the ignition	193
Preparing to start your vehicle	193
Important safety precautions	194
Starting the engine	196
Guarding against exhaust fumes	196
Important ventilating information	196
ENGINE BLOCK HEATER (IF EQUIPPED)	196
BRAKES	198
Four-wheel anti-lock brake system (ABS)	199
Using ABS	199
ABS warning lamp	199
Parking brake	200
ADVANCETRAC WITH ROLL STABILITY CONTROL™ (RSC) STABILITY ENHANCEMENT SYSTEM	201
STEERING	207
PREPARING TO DRIVE	207
AUTOMATIC TRANSMISSION OPERATION	208
Brake-shift interlock	208
Automatic Transmission Adaptive Learning	209
Understanding the gearshift positions of the 6–speed automatic transmission	210
If your vehicle gets stuck in mud or snow	212
REVERSE SENSING SYSTEM (IF EQUIPPED)	212
FOUR WHEEL DRIVE (4WD) SYSTEM (IF EQUIPPED)	214
Driving off-road with truck and utility vehicles	214
How your vehicle differs from other vehicles	214
Basic operating principles	214
If your vehicle goes off the edge of the pavement	215
If your vehicle gets stuck	215
Emergency maneuvers	216
Sand	216
Mud and water	217
Driving on hilly or sloping terrain	218
Driving on snow and ice	219
Maintenance and Modifications	219
DRIVING THROUGH WATER	220
Roadside Emergencies	221
ROADSIDE ASSISTANCE	221
Getting roadside assistance	221
Using roadside assistance	222
HAZARD FLASHER CONTROL	222
FUEL PUMP SHUT-OFF SWITCH	223
FUSES AND RELAYS	223
Fuses	223
Standard fuse amperage rating and color	224
Passenger compartment fuse panel	224
Power distribution box	227
CHANGING A FLAT TIRE	230
Dissimilar spare tire/wheel information	231
Stopping and securing the vehicle	233
Removing the jack and tools	233
Removing the spare tire or spare tire and tether (if equipped)	234
Tire change procedure	236
Stowing the jack and tools	240
Stowing the flat/spare tire	240
WHEEL LUG NUT TORQUE SPECIFICATIONS	241
RUNNING OUT OF FUEL	242
JUMP STARTING	242
Preparing your vehicle	243
Connecting the jumper cables	243
Jump starting	245
Removing the jumper cables	246
WRECKER TOWING	248
Emergency towing	249
Customer Assistance	250
GETTING THE SERVICES YOU NEED	250
Away from home	250
Additional assistance	251
IN CALIFORNIA (U.S. ONLY)	252
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)	252
UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY)	253
FORD EXTENDED SERVICE PLAN	254
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	254
ORDERING ADDITIONAL OWNER’S LITERATURE	255
Obtaining a French owner’s guide	256
REPORTING SAFETY DEFECTS (U.S. ONLY)	256
REPORTING SAFETY DEFECTS (CANADA ONLY)	256
Cleaning	257
WASHING THE EXTERIOR	257
WAXING	258
PAINT CHIPS	258
ALUMINUM WHEELS AND WHEEL COVERS	258
ENGINE	259
PLASTIC (NON-PAINTED) EXTERIOR PARTS	260
WINDOWS AND WIPER BLADES	260
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS	261
INTERIOR	262
LEATHER SEATS (IF EQUIPPED)	263
UNDERBODY	263
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS	263
Maintenance and Specifications	265
SERVICE RECOMMENDATIONS	265
PRECAUTIONS WHEN SERVICING YOUR VEHICLE	265
Working with the engine off	265
Working with the engine on	266
OPENING THE HOOD	266
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT	267
WINDSHIELD WASHER FLUID	269
Checking and adding washer fluid for the liftgate	270
CHANGING THE WIPER BLADES	270
Changing rear window wiper blade	271
ENGINE OIL	271
Checking the engine oil	271
Adding engine oil	273
Engine oil and filter recommendations	274
Use SAE 5W-20 engine oil	274
BATTERY	275
ENGINE COOLANT	277
Checking engine coolant	277
Adding engine coolant	278
Recycled engine coolant	280
Coolant refill capacity	281
Severe climates	281
What you should know about fail-safe cooling (2.5L I4 engine only)	281
How fail-safe cooling works	282
When fail-safe mode is activated	282
FUEL FILTER	282
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS	283
Important safety precautions	283
Refueling	284
Easy Fuel™ “no cap” fuel system	285
Choosing the right fuel	286
Octane recommendations	286
Fuel quality	286
Cleaner air	287
Running out of fuel	287
Refilling with a portable fuel container	287
ESSENTIALS OF GOOD FUEL ECONOMY	288
Measuring techniques	288
Filling the tank	289
Calculating fuel economy	289
Driving style — good driving and fuel economy habits	290
Habits	290
Maintenance	291
Conditions	291
EPA fuel economy estimates	291
EMISSION CONTROL SYSTEM	292
On board diagnostics (OBD-II)	293
Readiness for Inspection/Maintenance (I/M) testing	294
BRAKE FLUID	295
TRANSMISSION FLUID	295
Checking automatic transmission fluid	295
Low fluid level	296
Correct fluid level	296
High fluid level	296
Adjusting automatic transmission fluid levels	297
AIR FILTER	297
MOTORCRAFT PART NUMBERS	299
MAINTENANCE PRODUCT SPECIFICATIONS AND CAPACITIES	300
ENGINE DATA	302
Engine drivebelt routing	302
IDENTIFYING YOUR VEHICLE	303
Safety Compliance Certification Label	303
Vehicle identification number (VIN)	303
TRANSMISSION CODE DESIGNATIONS	304
Accessories	305
GENUINE MERCURY ACCESSORIES FOR YOUR VEHICLE	305
Exterior style	305
Interior style	305
Lifestyle	306
Peace of mind	306

Match case Limit results 1 per page

The CAMVAP program is a straight-forward and relatively speedy

alternative to resolve a disagreement when all other efforts to produce a

settlement have failed. This procedure is without cost to you and is

designed to eliminate the need for lengthy and expensive legal

proceedings.

In the CAMVAP program, impartial third-party arbitrators conduct

hearings at mutually convenient times and places in an informal

environment. These impartial arbitrators review the positions of the

parties, make decisions and, when appropriate, render awards to resolve

disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s

award is binding both to you and Ford of Canada.

CAMVAP services are available in all territories and provinces. For more

information, without charge or obligation, call your CAMVAP Provincial

Administrator directly at 1-800-207-0685.

FORD EXTENDED SERVICE PLAN

You can get more protection for your new car or light truck by

purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides

the following:

•

Benefits during the warranty period depending on the plan you

purchase (such as: reimbursement for rentals; coverage for certain

maintenance and wear items).

•

Protection against covered repair costs after your Bumper-to-Bumper

Warranty expires.

You may purchase Ford ESP from any participating authorized dealer.

There are several plans available in various time, distance and deductible

combinations which can be tailored to fit your own driving needs. Ford

ESP also offers reimbursement benefits for towing and rental coverage.

When you buy Ford ESP, you receive Peace-of-Mind protection

throughout the United States and Canada, provided by a network of

more than 4,600 participating authorized dealers.

If you did not take advantage of the Ford Extended Service Plan at the

time of purchasing your vehicle, you may still be eligible. Since this

information is subject to change, please ask your authorized dealer for

complete details about Ford Extended Service Plan coverage options, or

visit the Ford ESP website at www.ford-esp.com.

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA

Before exporting your vehicle to a foreign country, contact the

appropriate foreign embassy or consulate. These officials can inform you

of local vehicle registration regulations and where to find unleaded fuel.

2009 Mariner

(mrn)

Owners Guide, 2nd Printing

USA

(fus)

Customer Assistance

254