2010 Mercury Grand Marquis Owner Guide 2nd Printing
2010 Mercury Grand Marquis Manual
2010 Mercury Grand Marquis manual content summary:
- 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 1
AM/FM stereo stereo with CD stereo cassette with CD stereo with in-dash six CD 27 27 29 32 37 Climate Controls Manual heating and air conditioning Automatic temperature control Rear window defroster 43 43 44 46 Lights Headlamps Turn signal control Bulb replacement 47 47 52 53 Driver Controls - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 2
Fuses and relays Changing tires Wheel lug nut torque Jump starting Wrecker towing 189 189 190 191 192 200 207 208 213 Customer Assistance Reporting safety defects (U.S. only) Reporting safety defects (Canada only) 215 221 221 Cleaning 2 222 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 3
and Specifications Engine compartment Engine oil Battery Engine coolant Fuel information Air filter(s) Part numbers Maintenance product specifications and capacities Engine data 229 231 233 236 238 244 261 262 263 266 Crown Victoria Severe Duty Accessories Ford Extended Service Plan Index - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 4
they are generally available. Remember to pass on this vehicle's Owner's Guide when reselling the vehicle. It is an integral part of the vehicle. WARNING: Fuel pump shut-off switch: In the event of an accident the safety switch will automatically cut off the fuel supply to the engine. The switch can - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 5
in this guide with the tree symbol. CALIFORNIA Proposition 65 Warning WARNING: Engine exhaust, contain Perchlorate Material - Special handling may apply for service or vehicle end of life disposal. See www. Wheels and Loading chapter. 5 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 6
, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received 6 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 7
activation of the fuel pump shut-off. Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators the vehicle location, and/or other details about the vehicle or crash to assist 7 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 8
do not want to disclose this information, do not activate the feature. See your SYNC supplement for more information. Additionally, when you connect to Traffic, Directions and Information (if equipped, U.S. only), the service uses GPS technology and advanced vehicle sensors to collect the vehicle - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 9
Introduction EXPORT UNIQUE (NON-UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner's Guide. A market unique supplement may be - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 10
System Brake Fluid Non-Petroleum Based Stability Control System Speed Control Master Lighting Switch Hazard Warning Flasher Fog Lamps-Front Fuse Compartment Fuel Pump Reset Windshield Defrost/Demist Windshield Wash/Wipe Rear Window Defrost/Demist 10 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 11
, Flames, or Sparks Explosive Gas Battery Acid Fan Warning Maintain Correct Fluid Level Engine Air Filter Jack MAX MIN Power Steering Fluid Service Engine Soon Passenger Compartment Air Filter Check Fuel Cap Low Tire Pressure Warning 11 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 12
vehicle's functions. Many lights will illuminate when you start your vehicle to make sure the bulb works. If any light remains on after starting the vehicle, refer to the respective system warning light for additional information. 12 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 13
acceleration and deceleration) and have your vehicle serviced immediately by your authorized dealer. WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 14
turned to the on position when the engine is not running, or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position. If the brake system warning light does not illuminate at this time, seek service immediately from your authorized dealer - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 15
Displays the indicated severity color when any of the following warning conditions has occurred: • Red: Low Oil Pressure, Charge System, Engine Coolant Over Temperature, Door Ajar • Amber: Low Fuel Refer to Message center in this chapter. 15 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 16
(TPMS) in the Tires, Wheels and Loading chapter. Air suspension (if equipped): Illuminates when the air suspension is turned off, the load limit is exceeded or the air suspension system requires servicing. Low fuel (if equipped): Illuminates when the fuel level in the fuel tank is at or near empty - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 17
's door is opened. GAUGES Speedometer: Indicates the current vehicle speed. Refer to the Message center in this chapter to change your display to a digital speedometer. The digital display is more accurate than the analog gauge and may not match. 17 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 18
as soon as safely possible, switch off the engine and let the engine cool. WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Odometer: Registers the total until the trip reading is 000000.0 miles. 18 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 19
the engine. Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The arrow near the fuel pump icon indicates which side of the vehicle the fuel filler door - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 20
an estimate of approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition off when refueling to allow this feature to correctly detect the added fuel. 20 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 21
average fuel economy is reinitialized to a factory default value if the battery is disconnected. AVERAGE FUEL XX.X MPG (L/100km) Average fuel economy displays your average fuel economy in miles/gallon or liters/100 km. If you calculate your average fuel economy by dividing gallons of fuel used by - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 22
FLUID 3. AIR SUSPENSION (if equipped) 4. RECONFIGURABLE TELLTALES - OK - FAILED RED - FAILED AMBER SCREEN FORM Press SELECT to change the display: • ODOMETER • SPEEDO TEXT SIZE Press SELECT to change the display text size: • NORMAL • LARGE 22 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 23
language selected. Press SELECT to change the display language. • ENGLISH • ESPANOL • FRANCAIS COMPASS (if equipped) The compass reading may be affected when you eliminate this error. Refer to Compass zone/calibration adjustment. 23 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 24
in" your change, press and release the SETUP control. Perform compass calibration in an open area free from steel structures and high voltage lines. For optimum calibration, turn off all electrical accessories (heater/air conditioning, wipers, etc.) and make sure all vehicle doors are shut. 8. Press - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 25
- Displayed when the air suspension system is not operating properly. If this message is displayed while driving, pull off the road as soon as safely possible. For more information, refer to Air suspension system in the Driving chapter. 25 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 26
fuel the Tires, Wheels and Loading CHANGE REQUIRED - Displayed when the oil life left reaches 0%. An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule. Use only recommended engine oils. 26 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 27
. Only use cell phones and other devices not essential to the driving task when it is safe to do so. / to find the 1. Seek: Press next strong station down/up the frequency band. / to manually 2. Tune: Press change radio frequency down/up. 27 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 28
and hold CLK until CLOCK set appears in the or display. Continue to hold CLK as you press TUNE to decrease the minutes. increase 28 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 29
of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver . Press and hold to advance/reverse in the current CD track. 29 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 30
FADE: Press FADE; then press rear/front speakers. 8. SEL: Use with Bass, Treble, Balance, Fade and other menu functions. 9. the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. Press 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 31
the feature off and level 7 is the maximum setting. SEL to adjust the volume Press MENU to access and use setting. The level will appear in the display. Setting the clock: Press MENU until SET HOURS or SET MINUTES is SEL to manually 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 32
extreme caution when using any device that may take their focus off the road. The driver's primary responsibility is the safe operation of their vehicle. Only use cell phones and other devices not essential to the driving task when it is safe to do so. 32 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 33
: Use with Bass, Treble, Balance, Fade and other menu functions. TEXT: TEXT is only available when available through your dealer. Detailed Satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 33 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 34
control again to disable the feature when Press COMPRESS ON is displayed. When activated, the compression icon will appear in the display. Occupancy mode (Available only on Premium sound audios system will store the last one in the 34 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 35
pressed. Speed sensitive volume: Radio volume changes automatically and slightly with vehicle speed to compensate for road and wind noise. Recommended level is 1-3. Level 0 turns the feature off and level 7 is the maximum setting. Press MENU repeatedly to access and use SEL/TEXT to adjust the volume - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 36
with your authorized dealer for availability. 20. On/Off/Volume: Press to turn on/off; turn to adjust the volume levels. Note: With the ignition turned off, you may press the volume control to momentarily view the clock. 36 REW FF 3 4 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 37
dash Six CD sound system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using in the current CD track. 37 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 38
/CAT: Press to manually go up or down the radio frequency. TEXT is only available when equipped with Satellite radio. Your system may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite instructions are included with - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 39
available through your dealer. Detailed Satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability. 9. MENU: Press MENU repeatedly to access RDS ON/OFF. SEL-TEXT to switch Use 39 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 40
original manually set feature off and level 7 is the maximum setting. SEL-TEXT to adjust the volume Press MENU to access and use specific preset to load in that particular slot. Available slots are indicated by small flashing indicators in 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 41
available through your authorized dealer. Detailed satellite instructions are included with the dealer installed kit. Check with your authorized dealer for availability fences, traffic lights and thunderstorms can displayed. Cassette player care: • Use only cassettes that are 90 minutes - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 42
for extended periods of time. • Clean using a circular motion. CD units are designed to service: Refer to the Warranty Guide/Customer Information Guide for audio system warranty information. If service is necessary, see your dealer or qualified technician. 42 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 43
to "breathe" using the outside air inlet vents. • Do not put objects under the front seats that will interfere with the airflow to the back seats. • Remove any snow, ice or leaves from the air intake area at the base of the windshield. 43 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 44
panel. ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC) SYSTEM (IF EQUIPPED) 10 11 1 2 3 F OFF HI AUTO OUTSIDE TEMP AUTOMATIC MAX A/C NORM A/C VENT FLOOR FLR • DEF DEF LO 9 8 7 6 5 4 1. OFF: Outside air is shut out and the fan will not operate. 2. AUTOMATIC: Press AUTOMATIC and - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 45
flow selector in MAX A/C or OFF when the vehicle is parked. This allows the vehicle to "breathe" using the outside air inlet vents. • Do not put objects under the front seats that will interfere with the airflow to the back seats. 45 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 46
air position to continue to receive cool air from your A/C system. To aid clear the rear window of thin ice and fog. A small LED will illuminate when the ignition is turned off. To manually turn off the defroster, press in the Driver Controls chapter. Do not use razor blades or other sharp objects to - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 47
light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. The autolamp system also keeps the lights on when the wipers are turned on. To change the duration of the autolamp delay, perform 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 48
Lights Fog lamp control (if equipped) With the ignition on, the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions: • Parking lamps • Low beams • Autolamps (when active) Fog 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 49
not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision. PANEL DIMMER CONTROL Use to adjust the area so that you can see the headlamp beam pattern. 49 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 50
Lights • (1) 8 feet (2.4 meters) • (2) Center height of lamp to ground • (3) or cross marker) or on the bulb shield, internal to the lamp (mark or feature). Measure the height from the center of your headlamp to the ground (2) and mark 50 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 51
Lights 8. Locate the horizontal adjuster for each headlamp. Turn it clockwise or counterclockwise and place the left edge of the high intensity area even with the vertical line corresponding to the headlamp under adjustment. Vertical aim adjustment (Grand Marquis intensity light. The top of - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 52
turn lamp bulb (front or rear) is burned out. INTERIOR LAMPS Map/courtesy lamps The courtesy lamps light when: • any door is opened. • the instrument panel dimmer switch is rotated past the detent. • the unlock control of the remote entry controls is pressed and the ignition is off. The reading - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 53
Lights If equipped with remote keyless entry, the courtesy lamp will illuminate whenever any door is opened and will remain on for 25 seconds after the door is shut or when the ignition is turned to the on position. Rear courtesy/reading lamps (if equipped) Rotate the lens to illuminate the lamp. - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 54
(rear) 3157K **Fog lamp 9145 Backup lights - see your authorized dealer. *Crown Victoria only **Grand Marquis only Replacing interior bulbs Check the operation of all bulbs frequently. Replacing exterior bulbs Check the operation of all bulbs frequently. 54 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 55
Lights Replacing headlamp bulbs (Crown Victoria only) To remove the headlamp bulb: 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Remove the radiator cover it straight back out of the lamp assembly. 55 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 56
Lights be cleaned with rubbing alcohol before being used. 1. With the flat side of the retainers. 5. Install the radiator cover locking it in place with three headlamp was correctly aligned before you changed the bulb, you should not need 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 57
Lights 5. Pull the bulb from sure headlamp switch is in the off position, then open the hood. 2. Remove the radiator cover by turning the three retainers to the unlock position. 3. Remove the screw from the outside in reverse order. 57 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 58
Lights Replacing tail/brake/turn signal lamp bulbs The tail lamp and brake/turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps . 8. Carefully push the carpet back in to place and install the retainer. 58 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 59
Lights Replacing license plate lamp bulbs 1. Make sure headlamp switch is in the off position, then remove two screws, 1. Remove two screws from the lamp assembly. 2. Carefully lift the lamp assembly up for access to the bulbs. 59 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 60
Lights 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. Replacing headlamp bulbs (Grand Marquis chapter.) 60 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 61
Lights WARNING: Handle a halogen the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used. Note: The headlamp bulb should not be removed from the headlamp until just order of the removal procedure. 61 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 62
Lights Note: The parking lamp/turn Never turn the lamps on with the bulb removed. Replacing tail/brake/turn signal lamp bulbs The tail lamp, the brake lamp and the turn signal lamp bulbs are located in the the pin-type retainer. 62 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 63
Lights Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position, then remove two screws, 1. Remove two screws from the lamp assembly. 2. Carefully lift the lamp assembly up for access to the bulbs. 63 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 64
Lights 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 64 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 65
be activated for up to five seconds. Courtesy wipe feature: One extra wipe will happen a few seconds after operating the wiper on a dry windshield, always use the windshield washer. In freezing weather, be operating the wipers. Windshield wiper/washer features When the windshield wipers are turned - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 66
release control. This will lock the steering wheel in position. WARNING: Never adjust the steering wheel when the vehicle is moving. ILLUMINATED VISOR MIRROR (IF EQUIPPED) Lift the mirror cover to turn on the visor mirror lamps. Slide-on-rod feature (if equipped) Rotate the visor towards the side - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 67
or accessory bracket from the plug. Improper use of the power outlet can cause damage not covered by your warranty. The auxiliary power point is located under the cup holder and ashtray drawer in the center stack. The auxiliary power point for five passenger vehicles is located in the floor console - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 68
and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation. Window lock The window lock feature allows only the driver to operate the power windows. To lock out all the window controls (except for the driver's) press the right side of - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 69
Driver Controls Accessory delay With accessory delay, the power window switches and radio may be used for up to 10 minutes after the ignition switch is turned off or until any door is opened. INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 70
(if equipped) Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated. Do not remove ice from the not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. Fold-away mirrors Fold the side - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 71
and hold the rocker control to adjust accelerator and brake pedal. • Press the right side of the using your speed control are located on the steering wheel for your convenience. 1. Press the ON control and release it. 2. Accelerate to the desired speed. 71 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 72
Take your foot off the accelerator pedal. light (if 5. The indicator equipped) on the speed on a downhill, you may want to apply the brakes to reduce the speed. • If the vehicle speed decreases To disengage the speed control: • Press the brake pedal Disengaging the speed control will not erase - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 73
you get to the desired speed, then release the control. You can also use the SET + control to operate the Tap-Up function. Press and release this • Press the brake pedal until the desired vehicle speed is reached, press the SET + control. 73 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 74
Press the brake pedal. This will not erase your vehicle's previously set speed. • Press the speed control OFF control. Note: When you turn the speed control or the ignition off, your speed control set speed memory is erased. STEERING WHEEL CONTROLS (IF EQUIPPED) Audio control features In Radio mode - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 75
- to adjust temperature. INTERIOR TRUNK CONTROL The remote trunk release control is located on the driver's door trim panel and can be operated at any time. You can render the switch inoperable by locking the button with your master key. 75 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 76
manual lock button on the door. • Operating the remote entry transmitter (if equipped). • Operating the keyless entry keypad (if equipped). • Operating the driver's door with a key. Autolock (if equipped) This feature automatically locks all vehicle doors when: • all doors are closed, • the engine - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 77
accessory or off position}. Note: The vehicle doors will not autounlock if the vehicle has been electronically locked prior to the driver door being opened. Deactivating/activating the autolock or autounlock feature Automatic door was activated. For the autounlock feature, press the lock control once - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 78
or autounlock feature can be enabled by repeating the procedure in Steps 1-8. CHILDPROOF DOOR LOCKS When these locks are set, the rear doors cannot be opened from the inside. The rear doors can be and location of the release handle. 78 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 79
exposure to ambient light. The "T" shaped handle will be located either on the luggage compartment door (lid) or lamps. WARNING: Keep vehicle doors and luggage compartment locked and hot days, the temperature in the trunk or vehicle interior can rise very quickly. Exposure of people or animals - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 80
in order to aid in troubleshooting the problem. Unlocking the doors 1. Press and release to unlock the driver's door. Note: The interior lamps will illuminate. 2. Press and release again within five seconds to unlock all the doors. 80 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 81
not complete. The park/taillamps will not flash if any door is ajar. Car finder twice within three seconds. The horn will chirp and feature will not work with a vehicle speed greater than 3 mph (5 km/h) if the ignition is in the accessory or on position. 81 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 82
entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Twist a thin coin between the two halves of the remote entry transmitter near the key ring. DO NOT TAKE THE RUBBER COVER 82 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 83
" a transmitter. Illuminated entry The interior lamps illuminate when the remote entry system is used to unlock the door(s) or sound the personal alarm. The illuminated entry system will turn off the interior lights if: • the ignition switch is turned to the on or the accessory positions, or • the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 84
the vehicle doors without using the key. • open the trunk. See also Remote entry system in this chapter for more information. Your vehicle has a factory-set 5-digit code that operates the keyless entry system. You can also program your own 5-digit personal entry code. The factory-set code is located - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 85
trunk with the keyless entry system To unlock the driver door, enter either the factory-set code or personal code (each digit pressed within five seconds of prior digit). The interior lamps will illuminate. • To unlock all doors, enter the factory-set code or personal code (driver door unlocks) and - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 86
Security Locking doors with the keyless entry system It is not necessary to enter the factory-set code prior to locking all doors. To lock the doors, press 7 • 8 and press 9 • 0 at the same time. Note: The doors will not lock if the driver door is ajar. Anti-scan feature If the wrong code has been - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 87
instructions on how to program the coded key. Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. 87 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 88
engine. Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle. Anti-theft indicator The anti-theft indicator is the flashing red indicator located on top of the dash panel to the left of the steering wheel for service. Automatic - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 89
coded to your vehicle. Only SecuriLock keys can be used. To program a coded key yourself, you will need two previously programmed coded keys (keys that already operate your vehicle's engine the second coded key from the ignition. 89 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 90
the new coded key(s) will start the vehicle's engine and the engine and the theft indicator will flash on and off. You may repeat Steps 1 through 6. If failure repeats, bring your vehicle to your authorized dealer to have the new spare key(s) programmed. 90 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 91
should never adjust the head restraint while the vehicle is in motion. Head restraints help to limit head motion in the event of a rear collision. To properly adjust your head restraints, lift . Push control to lower head restraint. 91 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 92
. Using the manual recline function (if equipped) WARNING: Never adjust the driver's seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to avoid injuring people in a collision or sudden stop. 92 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 93
the event of a collision. To adjust the front seatback using the manual recliner: • Lift and hold the handle located on the power seats are located on the inside of each front door. WARNING: Never adjust the driver's seat or seatback when 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 94
weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor additional details. Failure to follow these instructions may interfere with the front passenger - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 95
move the front portion of the seat cushion up or down. Press to move the rear portion of the seat cushion up or down. Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press one side of the control to adjust - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 96
alcohol use, exhaustion, or other physical conditions, must exercise care when using the is located on the driver's or front passenger's door. To operate the heated seats: • Press the light will illuminate when the heated seats have been activated. 96 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 97
. WARNING: Use only soft crash severity sensor • Front passenger sensing system • "Passenger airbag off" or "pass airbag off" indicator lamp • Restraints Control Module (RCM) with impact and safing sensors • Restraint system warning light and back-up tone 97 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 98
energy level is used for the most severe impacts. Refer to Airbag supplemental restraints (SRS) section in this chapter. Front crash severity sensor The front crash severity sensor enhances by providing a lower airbag output level. 98 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 99
and they move forward during pre-crash braking. The most effective way to child seat in front of an active air bag. If you must use a forward-facing child seat in the "pass airbag off" indicator will light and stay lit to remind you that 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 100
problem and warning light are repaired. If any of these things happen, even intermittently, have the Personal Safety System™ serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision. 100 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 101
everyone in your vehicle is in a seat and using a safety belt properly. WARNING: In a rollover crash, an unbelted person is significantly more likely to swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. WARNING: When possible, all - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 102
; they could burn a small child. Check seat covers and buckles before you place a child anywhere near feature is designed to pay out webbing in a controlled manner. This feature is designed to help reduce the belt force acting on the occupant's chest. 102 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 103
when not in use. The front outboard brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers. 103 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 104
in the shoulder belt. The automatic locking mode is not available on the driver safety belt. When to use the automatic locking mode • Any time a child safety seat How to use the automatic locking mode • Buckle the combination lap and shoulder belt. 104 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 105
that the Љautomatic locking retractorЉ feature for child seats is still use the safety belt extension only if the safety belt is too short for you when fully extended. WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. 105 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 106
buckled while the indicator light is illuminated and the light illuminates 1-2 minutes and the warning chime sounds 4-8 seconds. The safety belt warning light and warning chime turn off. The safety belt warning light and indicator chime remain off. 106 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 107
. The Belt-Minder feature is activated - the safety belt warning light illuminates and the warning chime sounds for six seconds every 30 seconds, repeating for approximately five minutes or until the safety belts are buckled. 107 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 108
a crash during our lifetime. 3 of 4 fatal crashes occur used properly, reduce risk of death to front seat occupants by 45% in cars, and by 60% in light trucks. "I'm not going far" "Belts are uncomfortable" "I was in a hurry" "Safety belts don't work" 108 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 109
light" Consider...Nearly 1 of 2 deaths occur in single-vehicle crashes, many when no other vehicles are around. Possibly, but a serious crash used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes , WE CAN'T "PICK OUR CRASH". "Belts wrinkle my clothes" feature - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 110
yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder feature while driving the vehicle. 1. Turn the ignition switch to the on position. DO NOT START THE ENGINE. 2. Wait until the safety belt warning light turns off (Approximately one - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 111
As confirmation, the restraint system warning light will flash four times per second for three seconds. • This will enable the Belt-Minder feature for that seating position if it is is a risk of injury from a deploying airbag. 111 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 112
position. WARNING: Do not put anything on or over the air bag module. Placing objects on or over the air bag inflation area may cause those objects to be propelled by the air bag into your face and torso causing serious injury. 112 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 113
service end of the vehicle (including frame, bumper, front end body structure and tow seating position. Failure to follow these instructions may increase the risk of injury in use a forward-facing child seat in the front seat, move the seat all the way back. 113 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 114
Ensure the child is properly restrained in an appropriate child seat or with the use of a booster. How does the airbag supplemental restraint system work? The airbag SRS the collision causes sufficient longitudinal deceleration. 114 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 115
Front passenger sensing system later in this chapter. • Driver and passenger side airbags • One or more impact and safing sensors • A readiness light and tone • A diagnostic module • The electrical wiring which connects the components The diagnostic module monitors its own internal circuits as well - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 116
child restraint that is installed according to the manufacturer's instructions, • the system determines that a small child is present in a booster seat, • a front passenger takes his/her weight off of the seat for a period of time. 116 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 117
light is illuminated, the passenger side airbag may be disabled to avoid the risk of airbag deployment injuries. The front passenger sensing system uses the child restraint manufacturer's instructions. The front passenger sensing system 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 118
weight from the seat cushion and affect the decision of the front passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor to the table below. 118 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 119
pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front Failure to follow these instructions may interfere with the front passenger seat sensing system. 119 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 120
case there is a problem with the front passenger or may/not be a problem due to the front passenger sensing system. DO NOT attempt to repair or service the system; take your vehicle in the Customer Assistance section of this Owner's Guide. WARNING: Any alteration/modification to the front passenger - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 121
instructions may increase the risk of personal injury in the event of a collision. WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. WARNING: Do not lean your head on the door - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 122
These recommended testing procedures help cover designed to allow airbag deployment. • The same warning light, electronic control and diagnostic unit as used for the front airbags. • Two crash inflate between the door panel and occupant 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 123
will be heard. The tone pattern will repeat periodically until the problem and/or light are repaired. If any of these things happen, even intermittently, have the SRS serviced at your authorized dealer immediately. Unless serviced, the system may not function properly in the event of a collision - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 124
, or Transport Canada at 1-800-333-0371 (http://www.tc.gc.ca). Failure to properly restrain children in safety seats made especially for their height, age, and weight may result in an increased risk of serious injury or death to your child. 124 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 125
size, height, weight, or age restraint type Infants Children weighing 40 lb (18 kg) or Use properly use safety seats for infants and toddlers in the U.S. and Canada. • Many states and provinces require that small children use approved 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 126
children Use any attachment method as indicated below by "X" LATCH LATCH Safety Safety Safety (lower (lower belt belt and belt Child anchors anchors and LATCH only Weight and properly restrain the largest child in the front seat. 126 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 127
determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer. A safety seat - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 128
nhtsa.dot.gov. In Canada, check with your local age, and weight (as specified instructions included with the safety seat you put in your vehicle. If you do not install and use the safety seat properly, the child may be injured in a sudden stop or collision. 128 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 129
to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained. 129 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 130
lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer's instructions. Be sure the belt webbing is not twisted. 130 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 131
Steps 5 and 6. 8. Remove remaining slack from the belt. Force the seat down with extra weight, e.g., by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in remove remaining slack from the belt. 131 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 132
Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST. an appropriate child seat or with the use of a booster. 132 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 133
the child seat according to the child seat manufacturer's instructions. 4. Insert the belt tongue into the proper buckle make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 134
recommends the use of a child instructions to properly install a child seat with LATCH attachments. Follow the instructions crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. 134 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 135
attachments on belt webbing) can only be used at this seating position provided that the child seat manufacturer's instructions permit use with the anchor spacing stated. Do not of a child being injured in a crash greatly increases. 135 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 136
anchor. Tether straps are available as an accessory for many older safety seats your vehicle are located under a cover marked with the tether anchor child safety seat has been installed, using either the safety belt, the lower anchors 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 137
's instructions. If weight, height, and age limits specific to your child safety seat. Keep your child in the child safety seat if it properly fits the child, remains appropriate for their weight, height and age AND if properly secured to the vehicle. 137 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 138
could increase the risk of serious injury in a crash. To improve the fit of both the lap and shoulder a good shoulder belt fit. When children should use booster seats Children need to use booster seats from the time they outgrow the 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 139
belts, or consider using a high back booster seat. • High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child's head, a high back booster seat would be a better choice. 139 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 140
manufacturer's instructions. The importance of shoulder belts Using a booster use a booster seat with lap/shoulder belts in the back seat. Move a child to a different seating location if the shoulder belt does not stay positioned on the shoulder during use. 140 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 141
support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seatback (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Refer to the child restraint manufacturer's instructions - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 142
to new pneumatic passenger car tires. They do not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, light truck or "LT" type tires, tires with nominal rim diameters of 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 143
maximum weight the vehicle can carry. • Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture. Also referred to as DOT code. • Inflation pressure: A measure of the amount of air in - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 144
front door. • Bead area of the tire: Area of the tire next to the rim. • Sidewall of the tire: Area between the bead area and the tread. • Tread area of the tire: Area of the perimeter of the tire that contacts the road when mounted on the vehicle. • Rim: The metal support (wheel - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 145
Wheels lose up to half of its air pressure and not appear to be flat of the driver's door. Failure to edge of the driver's door. The cold inflation pressure changes occur, tire inflation pressures also change. [1.6 km]), never "bleed" or reduce air pressure. The tires are hot from driving and it - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 146
and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts or bulges. TIRE CARE Inspecting your tires and wheel valve stems Periodically should not be used because they are more likely to blow out or fail. 146 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 147
Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the you replace the road tires or after six years due to aging even if it has not been used. 147 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 148
size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver's door. If this information is not found on these labels then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 149
of the TPMS may be damaged. Safety practices Driving habits have a great deal to do with your tire mileage and safety. • Observe posted speed limits • Avoid fast starts, stops and turns • Avoid potholes and objects on the road 149 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 150
to have the vehicle inspected. Tire and wheel alignment A bad jolt from hitting a curb or pothole can cause the front end of wheels. The tires should also be balanced periodically. An unbalanced tire and wheel assembly may result in irregular tire wear. 150 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 151
have a dissimilar spare tire/wheel it is intended for temporary use only and should not be used in a tire rotation. Note: After having your tires rotated, inflation pressure must be checked and adjusted to the vehicle requirements. 151 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 152
different from this example.) 1. P: Indicates a tire, designated by the Tire and Rim Association (T&RA), that may be used for service on cars, SUVs, minivans and light trucks. Note: If your tire size does not begin with a letter this may mean it is designated by either ETRTO (European Tire and Rim - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 153
Tires, Wheels and use the letters ZR. 8. U.S. DOT Tire Identification Number (TIN): This begins with the letters "DOT" and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 154
Wheels and Loading 10. Tire Ply Composition and Material Used the driver's door, for the tested under controlled conditions on a specified government test on specified government test surfaces of tested under controlled conditions on a specified indoor laboratory test wheel the driver's door. The cold - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 155
Wheels intended for service on light trucks. 2. Load Range/Load Inflation Limits: Indicates the tire's load-carrying capabilities and its inflation limits. 3. Maximum used as a single; defined as two tires (total) on the rear axle. 155 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 156
If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. Location of the tire label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver's door. Refer to - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 157
and can lead to tire failure. Under-inflation also reduces fuel efficiency and tire tread life, and may affect the vehicle wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly. 157 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 158
. It is recommended that you always have your tires serviced by an authorized dealer. The tire pressure should be checked periodically (at least monthly) using an accurate tire gauge, refer to Inflating your tires in this chapter. 158 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 159
the optional full-sized matching spare wheel and tire, as it is intended for temporary use only. To restore the full functionality of the Tire Pressure Monitoring System, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 160
(located on the edge of driver's door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light will turn OFF. Spare tire in use Your temporary spare tire is in use. (This includes the optional full-sized matching wheel and tire). Repair the damaged - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 161
Low Tire Pressure Possible cause Customer Action Required Warning Light Flashing Warning Spare tire in use Your temporary spare tire is in Light use. (This includes the optional full-sized matching wheel and tire). Repair the damaged road wheel and re-mount it on the vehicle to restore system - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 162
by Ford Motor Company as an accessory or equivalent. Using SAE class S or other conventional link type chains may cause damage to the vehicle's wheel house and/or body. • Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines. • Drive cautiously. If you - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 163
Tire Label or Safety Compliance Certification Label: Base Curb Weight - is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight - is the weight of your new vehicle when you picked it up - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 164
Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GAW (Gross Axle Weight) - is the total weight placed on each axle (front and rear) - including vehicle curb weight and all payload. 164 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 165
of the driver's door. The total load on each axle must never exceed its GAWR. Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your authorized dealer. GVW (Gross Vehicle Weight) - is the Vehicle Curb Weight + cargo - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 166
Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 166 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 167
tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. 167 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 168
and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6. If your vehicle will be towing a trailer, load from your trailer will be transferred to your vehicle. Consult this manual to determine how this reduces the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 169
if you require assistance. Hitches Do not use hitches that clamp onto the vehicle bumper; use a load carrying hitch. You must distribute the load in your trailer so that 10-15% of the total weight of the trailer is on the tongue. 169 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 170
use a rental trailer, follow the instructions that the rental agency gives to you. Do not attach safety chains to the bumper. Trailer brakes Electric brakes and manual, automatic or surge-type trailer brakes on long, steep grades. 170 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 171
weight. • Practice turning, stopping and backing-up before starting on a trip to get the feel of the vehicle-trailer combination. When turning, make wider turns so the trailer wheels will clear curbs and other obstacles. • Allow more distance for stopping with a trailer attached. • To aid in engine - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 172
in. (15 cm) above the bottom edge of the rear bumper. Exceeding these limits may allow water to enter vehicle components: • causing internal damage to tow your vehicle with all four (4) wheels off the ground such as when using a car-hauling trailer. Otherwise, no recreational towing is permitted - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 173
, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. 173 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 174
Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you accessories are off. 3. Make sure the gearshift is in P (Park). 4. Make sure the parking brake is set. HOOD 174 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 175
the fuel shut off in case the engine is flooded with fuel. Cold weather starting (flexible fuel vehicles only) The starting characteristics of all grades of E85 ethanol make it unsuitable for use when ambient temperatures fall below 0°F (-18°C). Consult your fuel distributor for the availability of - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 176
possible personal injury. If you should experience cold weather starting problems on E85 ethanol, and neither an alternative brand of E85 ethanol nor an engine block heater is available, the addition of unleaded gasoline to your tank will improve cold starting performance. Your vehicle is designed - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 177
temperatures reach below 0°F (-18°C). For flexible fuel vehicles, if operating with E85 ethanol, an engine block heater must be used if ambient temperature is below 0°F (-18°C). See deteriorate extension cords over a period of time. 177 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 178
and will unnecessarily use additional electricity. Make sure system is unplugged and properly stowed before driving the vehicle. While not in use, make sure the protective cover seals the prongs of the engine block heater cord plug. 178 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 179
Brake system warning ! P light in the Warning lights and chimes section of the Instrument BRAKE brake system. If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by an authorized dealer. 179 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 180
system is disabled and normal braking is still effective unless the BRAKE brake warning light also remains illuminated with parking brake released. If your brake warning lamp illuminates, have your vehicle serviced immediately. 180 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 181
, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle's stopping distance will increase greatly and the handling of your vehicle will be adversely affected. Pull the lever to release the parking brake. 181 2010 Crown - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 182
ice-covered roads and gravel roads. The system will allow your vehicle to make better use of available traction in these conditions. During traction control operation, the traction control active light will illuminate, you may hear an electric motor type of sound coming from the engine compartment - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 183
fluid level before seeking service by your authorized engine is off), you can steer the vehicle manually, Braking • Accelerations This system keeps the rear of your vehicle at a constant level by automatically adding air or releasing air from the springs. 183 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 184
Driving If you exceed the load limit, the rear air suspension may not operate. The air suspension shut-off switch is AIR SUSPENSION located on the left side of the trunk. SWITCH If this switch is in the off position, INTERRUPTEUR DE the rear air suspension will not LA SUSPENSION PNEUMATIQUE operate. - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 185
automatic transmission P (Park) This position locks the transmission and prevents the rear wheels from turning. To put your vehicle in gear: • Start the engine • Press the brake pedal • Move the gearshift lever into the desired gear 185 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 186
braking. • Use when driving conditions cause excessive shifting from O/D to other gears. Examples: heavy city traffic where continuous shifting in and out of overdrive occurs, hilly terrain, heavy loads, trailer towing and when engine braking is required. 186 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 187
• Provides engine braking. • Use to start- engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. 187 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 188
that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks). When driving through water, traction or brake capability may be limited. Also, water may enter your engine's air intake and severely damage your engine or your vehicle may stall. Driving through deep - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 189
is separate from the New Vehicle Limited Warranty. The service is available: • 24-hours, seven days a week • for the coverage period listed on the Roadside Assistance Card included in your Owner Guide portfolio. Roadside assistance will cover: • a flat tire change with a good spare (except vehicles - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 190
Using roadside assistance Complete the roadside assistance identification card and place it in your wallet for quick reference. In the United States, this card is found in the Owner Guide portfolio in the glove compartment. In Canada , just behind the steering wheel. The hazard flashers will operate - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 191
a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pump shut-off switch may have been activated. The fuel pump shut-off switch is located on the left side of the trunk behind the left rear tail light and the trunk liner. Use the following procedure to reset the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 192
specified amperage rating. Using a fuse with Blue Yellow Natural Green - - - - - Maxi fuses Yellow - Green Orange Red Blue Tan Natural Cartridge Fuse link maxi cartridge fuses Blue Blue - - Pink Pink Green Green Red Red Yellow Yellow - Brown Black Black 192 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 193
fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. The fuses are coded as follows. Fuse/Relay Location 1 2 Fuse Amp Rating 10A 7.5A Protected - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 194
(ON) - EATC module, A/C mode switch (vehicles equipped with manual A/C only), A/C blower relay coil On-board diagnostics (OBD II) 5 6 7 8 7.5A 7.5A 10A 10A 9 7.5A 10 15A 20A 15A 15A 10A 11 12 13 14 15 15A 10A 16 20A 194 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 195
10A Protected Circuits Ignition (ON) - A/C mode switch (vehicles equipped with manual A/C), Blend door, Heated seat modules LCM (interior lighting) LCM (Left-hand low beam) Ignition (ON/START) - Back-up lamps, Anti-lock brake system (ABS) LCM (Right-hand low beam) Ignition (ON/START) - Restraint - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 196
in the engine compartment. cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. 196 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 197
1 The high-current fuses are coded as follows. Fuse/Relay Location 1 2 Fuel relay feed Rear air suspension module (RASM) Alternator regulator PCM relay feed Driver's door module (DDM) Ignition coil relay feed Horn relay feed A/C clutch relay feed 197 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 198
Stop lamp switch Foglamps (Grand Marquis only), Police accessory battery feed 1 (Police vehicles only) Heated seats (Grand Marquis only), Police accessory battery feed 2 (Police 23 24 101 102 103 20A* 10A* 40A** 50A** 50A** 198 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 199
only) Police light bar or Police right-hand kick panel accessory battery feed (Police vehicles only) Police PDB or Police accessory battery feed (Police vehicles only) Rear power point or Police right-hand kick panel accessory battery feed (Police vehicles only) Not used Not used Rear power point - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 200
1⁄2 ISO relay 1⁄2 ISO relay - - 1⁄2 ISO relay Full ISO relay Full ISO relay Protected Circuits Not used Ignition coil PCM Foglamps (Grand Marquis only) Fuel Not used Not used Horn Starter Air compressor (non-Police vehicles only), RUN/ACC relay (Police vehicles only) Blower Rear defrost relay Not - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 201
pressure monitoring system (TPMS) indicator light will illuminate when the spare is in use. To restore the full functionality of the TPMS system, all road wheels equipped with the tire pressure monitoring sensors must be mounted on the vehicle. Have a flat tire serviced by an authorized dealer in - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 202
usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability 202 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 203
you need to use it, you should replace it as soon as possible. Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place gearshift lever in P (Park) and turn engine off. HOOD 203 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 204
air suspension, turn off the air suspension switch prior to jacking, hoisting or towing your vehicle. OFF Refer to Air suspension system in the Driving chapter. 2. Remove the lug wrench from the jack. Rotate the lug wrench socket out from the handle. A 204 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 205
trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 3. Loosen each wheel metal lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. 205 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 206
Do not start the engine when your vehicle is on the jack. The jack is ONLY meant for changing the tire. • Never use the rear differential as a jacking point. 4. Remove the metal lug nuts with the lug wrench. 5. Replace the flat tire/wheel assembly with the spare tire/wheel assembly, making sure the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 207
100 miles (160 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.). Wheel lug nut torque* lb.ft. N •m 1⁄2 x 20 100 135 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. WARNING: When - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 208
time, the adaptive learning process will fully update transmission operation. 1. Use only a 12-volt supply to start your vehicle. 2. Do Set the parking brake on both vehicles and stay clear of the engine cooling fan and other moving parts. 208 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 209
both vehicles to protect from any electrical surges. Turn all other accessories off. Connecting the jumper cables 1. Connect the positive (+) jumper cable the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 210
engine, away from the battery and the carburetor/fuel injection system. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers , moving parts of both engines, or any fuel delivery system parts. 210 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - - - + + - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 211
Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Remove the jumper cable on the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 212
the disabled vehicle's battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 212 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - - - + + - + + - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 213
incorrectly, vehicle damage may occur. Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle. 213 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 214
). Refer to Brake-shift interlock in the Driving chapter for specific instructions if you cannot move the gear shift lever into N (Neutral). • Maximum speed is not to exceed 35 mph (56 km/h). • Maximum distance is 50 miles (80 km). 214 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 215
will be made using Ford or Motorcraft available online at www.genuineservice.com. • U.S. dealer locator by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. 215 2010 - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 216
the Sales Manager, Service Manager or Customer Relations Manager. 3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center In order to help you serve you better, please have the following information available when contacting - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 217
in an amount equal to the actual price paid or payable by the consumer (less a reasonable allowance for consumer use). The consumer has the right to choose whether to receive a refund or replacement vehicle. California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 218
you file your claim with the BBB. BBB AUTO LINE Application: Using the information provided below, please call or write to change eligibility limitations, modify procedures, or to discontinue this process at any time without notice and without obligation. 218 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 219
may cause engine knocking or serious engine damage. Ford Motor Company/Ford of Canada is not responsible for any damage caused by use of improper fuel. Using leaded fuel may also result in difficulty importing your vehicle back into the U.S. 219 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 220
a French Owner's Guide French Owner's Guides can be obtained from your authorized dealer or by writing to: Ford Motor Company of Canada, Limited Service Publications CHQ202 The Canadian Road P.O. Box 2000 Oakville, ON, Canada L6J 5E4 220 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 221
involved in individual problems between you, CANADA ONLY) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1-800-333-0510. 221 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 222
, diesel fuel, bird droppings and insect deposits because they can cause damage to the vehicle's paintwork and trim over time. Use Motorcraft Bug and Tar Remover (ZC-42) which is available from your authorized dealer. • Remove any exterior accessories, such as antennas, before entering a car wash - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 223
. • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. • To remove tar and grease, use Motorcraft Bug and Tar Remover (ZC-42), available from your authorized dealer. 223 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 224
require cleaning and pressure rinse clean. In Canada, use Motorcraft Engine Shampoo (CXC-66-A). • Cover the highlighted areas to prevent water damage when cleaning the engine. • Never wash or rinse the engine while it is running; water in the running engine may cause internal damage. • Never wash - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 225
used by commercial car or F)] in Canada, available from your 32-A), available from car wash facilities. Be sure to replace wiper blades when they appear worn or do not function properly. • Do not use abrasives, as they may cause scratches. • Do not use fuel water. Do not use sharp objects, such as - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 226
. INTERIOR For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54). 226 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 227
spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). • If a ring forms on the fabric frequently. Keep body and door drain holes free from packed dirt. 227 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 228
Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 229
and all fuel related parts. Working with the engine off 1. Set the parking brake and ensure the gearshift is securely latched in P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels to prevent the vehicle from moving unexpectedly. 229 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 230
Specifications Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. OPENING - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 231
3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9. Engine oil filler cap 10. Automatic transmission fluid dipstick 231 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 232
injury or accident. CHANGING THE WIPER BLADES 1. Pull the wiper blade and arm away from the glass. Turn the blade as much as possible to gain access to the lock tab (A). Using a skinny tool, wiper blades in the Cleaning chapter. 232 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 233
heat. 5. Locate and carefully remove the engine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. 233 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 234
Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level dipstick and/or the engine oil filler cap removed. 234 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 235
specifications and capacities later in this chapter for more information. Do not use supplemental engine oil additives, cleaners or other engine treatments. They are unnecessary and could lead to engine damage that is not covered by Ford warranty. Change your engine oil and filter according to - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 236
service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble Electrical or electronic accessories or components added , sparks or lighted substances to come 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 237
relearned. • For flexible fuel vehicles, if you are operating on E85, you may experience poor starts or an inability to start the engine and driveability problems until the fuel trim and ethanol content have been relearned. 237 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 238
falls below, add coolant per the instructions in the Adding engine coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and water concentration. If the of corrosion. • Proper function of calibrated gauges. 238 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 239
mixture to the coolant reservoir, when the engine is cool, until the appropriate fill level is obtained. If coolant is filled to the COLD FILL RANGE or FULL COLD level when the engine is not cool, the system will remain underfilled. 239 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 240
capacities in this chapter. Note: Do not use stop leak pellets or cooling system sealants/additives as they can cause damage to the engine cooling and/or heating systems. This damage would not be covered steps to add engine coolant. 240 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 241
of coolant can result in engine overheating and possible engine damage. Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. 241 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 242
product specifications and capacities in this chapter. Fill your engine coolant reservoir as outlined in Adding engine coolant in this section use a 50/50 mixture of engine coolant and distilled water for optimum cooling system and engine protection. 242 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 243
. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature: • The engine will completely shut down, causing steering and braking effort to increase. Once the engine temperature cools, the engine can be re - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 244
the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. FUEL FILTER For fuel filter replacement, see your authorized dealer. Refer to scheduled maintenance information for the appropriate intervals for changing the fuel filter. Replace - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 245
gasoline and ethanol should be treated the same as "Fuel Ethanol." To identify if your vehicle is an FFV, it may be equipped with a yellow fuel cap with the text "E85/Gasoline", or check if there is a label on the fuel filler door. 245 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 246
components are not interchangeable. If your vehicle is not serviced in accordance with flexible fuel vehicles procedures, damage may occur and your warranty may be invalidated. WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 247
at least once. If the check fuel cap light or a CHECK FUEL CAP message comes on, the fuel filler cap may not be properly installed. The light or message can come on after several driving events after you've refueled your vehicle. 247 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 248
in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in personal injury. FFV (Flex Fuel Vehicle) fuel cap If your vehicle is FFV capable, it will have a yellow colored fuel cap. 248 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 249
was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may not be covered under warranty. Cleaner air Ford endorses the - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 250
to your fuel tank if you continue to use high quality fuel of the recommended octane rating. These products have not been approved for your engine and could cause damage to the fuel system. Repairs to correct the effects of using an aftermarket product in your fuel may not be covered by your - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 251
fuel economy. We do not recommend taking fuel economy measurements during the first 1,000 miles (1,600 km) of driving (engine break-in period). You will get a more accurate measurement after 2,000 miles-3,000 miles (3,000 km-5,000 km). Filling the tank The advertised fuel capacity of the fuel tank - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 252
the reading will result if the engine is left running. • Use the same filling rate setting (low - medium - high) each time the tank is filled. • Allow no more than two automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 253
on the brake pedal while driving may reduce fuel economy. • Combine errands and minimize stop-and-go driving. Maintenance • Keep tires properly inflated and use only recommended size. • Operating a vehicle with the wheels out of alignment will reduce fuel economy. • Use recommended engine oil. Refer - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 254
400 lb [180 kg] of weight carried). • Adding certain accessories to your vehicle (for example bug deflectors, rollbars/light bars, running boards, ski racks) may reduce fuel economy. • Using fuel blended with alcohol may lower fuel economy. • Fuel economy may decrease with lower temperatures during - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 255
may result in entry of harmful and potentially lethal fumes into the passenger compartment. Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 256
, indicator on can continued driving with the service engine soon result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and lead to more costly repairs. Readiness for Inspection/Maintenance (I/M) testing Some state/provincial and local governments may have - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 257
operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2. While the engine idles, turn the steering wheel left and right several times. 3. Turn the engine off. 257 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 258
brake system could be compromised, seek service from your authorized dealer immediately. TRANSMISSION FLUID Checking automatic transmission fluid (if equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does not consume - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 259
vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the temperature (150°F-170°F [66°C-77°C]). 259 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 260
and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents. The use of these materials may affect transmission operation and result in damage to internal transmission components. 260 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 261
tube and secure the clamp. Note: Be sure the hinge features of the air filter cover to the air filter housing are fully engaged when reassembling the air filter assembly. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 262
PART NUMBERS Component Air filter element Fuel filter Battery-standard Battery-heavy duty Oil filter Oil filter (with oil cooler ) Spark plugs 1 4.6L V8 engine FA-1783 FG- any damage to the engine if such spark plugs are not used. 262 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 263
MIN and MAX on reservoir - Silicone Spray Lubricant Motorcraft High Performance DOT 3 Motor Vehicle Brake Fluid Door weatherstrips 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) Engine coolant 18.6 quarts (17.6L) Maintenance and Specifications Cooling system stop leak pellets - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 264
264 Item Capacity Ford part name Ford part number / Ford specification Engine oil 6.0 quarts (5.7L) •XO-5W20-QSP (US) •XO-5W20-QFS (US) •CXO-5W20-LSP12 (Canada) •CXO-5W20-LFS12 (Canada) / WSS-M2C930-A with API Certification Mark 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) • - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 265
motor oil is not mandatory. Engine oil need only meet the requirements of Ford specification WSS-M2C930-A and the API Certification mark. 3 Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and if equipped with an in-tank cooler. The amount of transmission - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 266
drivebelt routing 4.6L V8 engine 281 87 octane 1-3-7-2-6-5-4-8 Coil on plug 0.052-0.056 inch (1.32-1.42 mm) 9.4:1 4.6L FFV V8 engine 281 87 octane or Ethanol (E85) 1-3-7-2-6-5-4-8 Coil on plug 0.041-0.047 inch (1.04-1.20 mm) 9.4:1 266 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 267
driver's door. Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number. XXXXXXXXXXXXXXXXX 267 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 268
World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence number TRANSMISSION CODE DESIGNATIONS You can find - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 269
maintained as prescribed in this brochure. This brochure applies to rear-wheel drive passenger cars only. CONTACT US Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet customers with direct access to Ford Motor Company for fleet sales or service information. The hotline number is - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 270
idles, it has accumulated the equivalent of approximately 33 miles (53 km) of driving. Using the combination of the vehicle odometer and idle meter allows the fleet manager to better determine when the oil needs to be changed. 270 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 271
61 hours, a 5,000 mile (8047 km) oil change interval will have been reached: 3,000 road miles However, for severe service usage or in high use a battery charger rather than the vehicles charging system to bring the battery back to full charge. Use a battery 271 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 272
Hazard out 50A Battery Hazard In Police Gauge Color 18 Red/Black 18 Gray/Black 18 Dark green/Light green 14 Light green 18 Orange/Light green 10 Tan/Yellow 14 Pink 14 Light Blue/White 14 Tan 18 Black/Yellow 10 Red/White 18 Gray/White 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 273
Severe Duty Taxi Pin Function Gauge Color 1 Not used - - 2 Vehicle speed signal 20 Gray/Black 3 Battery saver 18 Light green/Orange 4 50A Battery 10 Light green 5 Not used - - 6 50A Battery 10 Tan/Yellow 7 20A Run/Acc 12 White/Pink 8 10A Run/Acc 14 Light Blue/White 9 50A Battery 10 Yellow 10 - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 274
located behind the grille and in front of the radiator. It is strongly recommended that auxiliary devices such as lights and sirens not be installed in the air path of these coolers as they will impact cooling system performance. 274 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 275
WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy-duty service conditions, Ford Motor Company installs heavy-duty steel wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 276
sensor, but is not programmed to the module. Changing tires with the TPMS Care should be taken avoid use. For either tool, follow the training instructions as outlined below. Note: This procedure is also included in the Crown Victoria Service Manual. 276 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 277
and the entire procedure will have to be repeated on all four wheels. • A double horn chirp indicates the need to repeat the procedure brake pedal. 3. Cycle the ignition from off to on three (3) times ending in the on position-DO NOT start the engine. 277 2010 Crown Victoria (cro) Owners Guide, - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 278
brake pedal for two (2) seconds, then release. 5. Turn the ignition to off-DO NOT remove the key. 6. Cycle the ignition from off to on three (3) times ending in on-DO NOT start the engine service from sound, and the TPMS indicator your authorized dealer. 7. Train the TPMS sensors in the tires using - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 279
arrow on the tool pointing towards the rim; do not use the tool with the arrow pointing away from the rim as If the horn does not sound while attempting to reset any wheel, seek service from your authorized dealer. 10. Perform Steps 8 and 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 280
the brake fluid at every brake pad service interval. Brake fluid may be replaced more frequently on vehicles involved in frequent high-speed pursuits with heavy brake usage. INTERIOR Heavy-duty seats - police The front seat assemblies, including the seat adjustment mechanisms and supports, are - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 281
of such systems, Ford cannot assume responsibility for any adverse effects or damage that may result if you use this equipment. Malfunction of aftermarket electronic equipment should be resolved by the equipment manufacturer. 281 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 282
. The Modifier Guide is available for downloading, free of charge, from www.fleet.ford.com. When installing aftermarket equipment, avoid using fasteners that are too long for the application or are in an area which might damage vehicle components, including wiring, brake lines, fuel tank and lines - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 283
Ford has made the following items available: • Trunk Pack™ - a Guide and on the Internet at www.fleet.ford.com. • Trunk packing considerations - the following guidelines are offered to reduce the risk of unique police equipment items pushing through the fuel tank and/or back seat (see our www.fleet - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 284
can be mounted in the side shelf areas, but it must not protrude into the fuel tank area in a crash (noted in Trunk Equipment Mounting Guide). The optional Complete Police Prep Package is available to facilitate packaging of electronic components with a sliding tray for the forward package shelf and - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 285
key or engine is turned on by pushing the button underneath the cover. The button can be accessed three ways: 1. Pushing on the cover will release the cover latch, allowing the door to swing open and expose the button; 2. The cover can be pulled open; 285 2010 Crown Victoria (cro) Owners Guide, 2nd - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 286
and service procedures. The system is active any time the key or engine is turned on following the diagnostic check. The system has been designed and tested to withstand a 75 mph (120 km/h) 50% off-set rear impact by Taurus-sized vehicle. However, in some crashes, including very high-energy crashes - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 287
is imperative that the officer using the panel as a ballistic shield has the exterior of the door facing the threat. In other words, the officer should be positioned behind the interior portion of the door for ballistic protection. 287 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 288
shop manual. After removal, please contact the following for disposition and recycling instructions: Crown North America, Division of Leggett and Platt 43 Gaylord Road Unit #2 St. Thomas, ON, Canada N5P 3R9 866-402-6838 When the panels are removed, the ЉBallistic PanelЉ label affixed to the door - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 289
airbag and equipment mounting zone dimensions are approximate due to different airbag deployment characteristics. No equipment will mount between the side of the front seat and the door trim to block deployment of the side airbag. 289 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 290
60 70 100 120 90 160 30 40 100 110 120 L 20 10 180 20 200 P RND21 3 Figure 1 1. 9.5 inches (240 mm) from center of airbag door 2. 15.7 inches (400 mm) from center of airbag door 3. 28.5 inches (725 mm) No objects should be placed between the airbags due to airbag variability. 290 - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 291
Crown Victoria Severe Duty 1 Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle (passenger side shown) 291 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 292
Crown Victoria Severe Duty Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver 292 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 293
Crown Victoria Severe Duty Figure 4 (if equipped) 1. 8 inches (200 mm). From out board side of seat 2. 15 inches (380 mm). Forward of seat back Figure 5 (if equipped) 3. 27.5 inches (700 mm). Up from SAB module 293 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 294
The airbag door must be kept clear for deployment of airbag 3. Area in front of center console from bottom of ashtray to top of instrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) width horizontally centered on ashtray door. 294 2010 Crown Victoria (cro) Owners Guide, 2nd Printing - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 295
on tunnel between seats 6. Height: 8.5 inches (216 mm) 7. 12 inches (305 mm) 8. Area on tunnel beneath center console 9. Tunnel 10. Depth: 1.5 inches (38 mm) 295 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 296
. The airbag system should not be disconnected or deactivated. WARNING: Do not mount or place any objects in the deployment path of an airbag. 296 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 297
airbags. Without the benefit of crash tests on vehicles equipped with push bumpers (there are a number of different styles available), it is Ford's opinion that installation of some push bumpers could affect the timing of the airbag deployment. Use of a push bumper that mounts solely to the vehicles - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 298
Is there a problem with transporting a in aggressive pursuit driving situations (e.g., high speed braking, uneven road surfaces) cause inadvertent inflation of an frontal crashes based on the detection of sudden deceleration by sensors in the vehicle. 298 2010 Crown Victoria (cro) Owners Guide, - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 299
Accessories GENUINE FORD ACCESSORIES FOR YOUR VEHICLE See your dealer for the latest accessories available for your vehicle. 299 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 300
. PowertrainCare - Covers 29 critical components. Ford ESP is honored by all Ford, Lincoln and Mercury Dealers in the U.S. and Canada It's the only extended service plan authorized and backed by Ford Motor Company. That means you get: • Reliable, quality service anywhere you go. • Factory-trained - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 301
Extended Service Plan that fits your driving lifestyle and budget. Interest free finance options available Take advantage of our installment payment plan, just a 10% down payment will provide you with an affordable no interest, no-fee payment opportunity. 301 2010 Crown Victoria (cro) Owners Guide - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 302
Ford Extended Service Plan 302 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 303
Brakes) ...179 Accessory delay ...69 Air cleaner filter ...261-262 Air conditioning ...44 Air suspension ...183 description ...183 Airbag supplemental restraint system ...111, 121 and child safety seats ...113 description ...111, 121 disposal ...123 driver airbag ...114, 122 indicator light ...121 - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 304
vehicle engine compartment ...224 instrument panel ...226 interior ...226 plastic parts ...225 washing ...222 waxing ...223 wheels ...223 wiper blades ...225 Climate control (see Air conditioning or Heating) ...44 Clock adjust 6-CD in dash ...40 AM/FM ...28 AM/FM/CD ...31 AM/FM/Tape/CD ...35 Compass - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 305
) ...244 Fluid capacities ...263 Fog lamps ...48 Fuel ...244 calculating fuel economy ..24, 251 cap ...247 capacity ...263 choosing the right fuel ...249 comparisons with EPA fuel economy estimates ...254 detergent in fuel ...249 filling your vehicle with fuel ...244, 247, 251 filter, specifications - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 306
and interior ...49 J Jump-starting your vehicle ...208 K Keyless entry system ...84 autolock ...76 keypad ...84 programming entry code ...84 Keys ...76, 89 positions of the ignition ...173 L Lamps autolamp system ...47 bulb replacement specifications chart ...54 daytime running light ...48 fog lamps - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 307
...262, 266 Specification chart, lubricants ...263 Speed control ...71 Speedometer calibrated (police) ...281 Starting a flex fuel vehicle ...175 Starting your vehicle ...173-175 jump starting ...208 Steering wheel controls ...74 307 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus) - 2010 Mercury Grand Marquis | Owner Guide 2nd Printing - Page 308
...66 Suspension heavy duty (police) ...274 T Tilt steering wheel ...66 Tire Pressure Monitoring System (TPMS) Tires, Wheels and Loading ...157 Police and fleet vehicles ...275 Tires ...142-143 alignment ...150 care ...146 changing ...205 checking the pressure ...146 inflating ...144 label ...156
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 |
 |
Introduction
4
Instrument Cluster
12
Warning lights and chimes
12
Gauges
17
Message center
19
Entertainment Systems
27
AM/FM stereo
27
AM/FM stereo with CD
29
AM/FM stereo cassette with CD
32
AM/FM stereo with in-dash six CD
37
Climate Controls
43
Manual heating and air conditioning
43
Automatic temperature control
44
Rear window defroster
46
Lights
47
Headlamps
47
Turn signal control
52
Bulb replacement
53
Driver Controls
65
Windshield wiper/washer control
65
Steering wheel adjustment
66
Power windows
68
Mirrors
69
Speed control
71
Locks and Security
76
Keys
76
Locks
76
Anti-theft system
84
Table of Contents
1
2010 Crown Victoria
(cro)
Owners Guide, 2nd Printing
USA
(fus)