2013 Nissan Pathfinder Warranty Information Booklet

2013 Nissan Pathfinder Manual

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  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 1
    ® 2013 WARRANTY INFORMATION BOOKLET
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 2
    COVERAGE AT A GLANCE NISSAN'S CUSTOMER CARE PROGRAM 24 NISSAN'S COMMITMENT TO CUSTOMER SATISFACTION 30 5 9 2013 NEW VEHICLE LIMITED WARRANTY MICHELIN TIRE LIMITED WARRANTY TOYO TIRE LIMITED WARRANTY ORIGINAL EQUIPMENT TIRE LIMITED WARRANTIES IMPORTANT TIRE SAFETY INFORMATION 21 BRIDGESTONE
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 3
    OF CONTENTS 47 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 4
    / 80,000 miles 60 months / 60,000 miles 36 months / 36,000 miles 60 months / unlimited mileage 90,000 miles * See the express terms of the appropriate warranty printed in this booklet, which terms control if Long-term defect warranty coverage is 8 years / 100,000 miles, whichever occurs first.
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 5
    Affairs Department P.O. Box 685003 Franklin, TN 37068-5003 STEP 3: In the event that you believe Nissan has been unable to satisfactorily address the issue with your vehicle, a special automotive complaint resolution program called BBB AUTO LINE is available to you. The BBB AUTO LINE program is
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 6
    that Federal Act does not require you to first use BBB AUTO LINE. The program is still available to you, however, and may be of considerable 2013 Nissan Warranty Information Booklet & 2013 Nissan OWNER'S MANUAL" for additional information. BBB AUTO LINE may not be available in all states. We, Nissan
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 7
    inquire of your authorized Nissan dealer or of Nissan directly at the number listed below of the applicability of such programs to your vehicle. Please review the "Supplement to the 2013 Nissan Warranty Information Booklet & 2013 Nissan OWNER'S MANUAL" for important information concerning
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 8
    to first use BBB AUTO LINE in good faith if you seek remedies created by state law, including your state's lemon law, if applicable state law provides for using a 703 compliant or similar process before filing suit. Please refer to pp. 2-3 of this booklet and the "Supplement to 2013 Nissan Warranty
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 9
    delivered to the first retail buyer or put into use, whichever is earlier. ENGINE Cylinder heads and block and all internal parts, rocker covers and oil pan, valve train and front cover, timing chain and tensioner, oil pump, water pump and fuel pump, fuel injectors, intake and exhaust manifolds and
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 10
    your vehicle as outlined in your OWNER'S MANUAL and your NISSAN SERVICE & MAINTENANCE GUIDE, and maintaining copies of all maintenance records & receipts for review by Nissan. You are also required to provide consent to give Nissan access to data stored on vehicle systems. Failure to do so is likely
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 11
    does not cover normal maintenance services as specified in your NISSAN SERVICE & MAINTENANCE GUIDE such as engine tune-up; cleaning and polishing; wheel alignment; headlight aiming; replacement of filters, replacement of windshield wiper inserts, lubricants, coolant; worn brake shoes, pads, drums
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 12
    vehicle was designed, built and equipped to conform at the time of sale with all test resulting from the failure of those parts listed below under the caption "Warranty Parts List" are covered by the Emissions Defects Warranty described above. 1 Nissan indicates Nissan North America, Inc., P.O. Box
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 13
    in your OWNER'S MANUAL and your NISSAN SERVICE & MAINTENANCE GUIDE. Misuse, accident or modification. Improper adjustment or installation of parts during the performance of maintenance services. Tampering with or disconnecting any part affecting vehicle emissions. Fuel, fluids, or lubricants
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 14
    attached ࡯ Evaporative emission control system ࡯ Fuel filler neck restrictor and check valve ࡯ Fuel tank and filler cap ࡯ Idle air control system ࡯ Positive crankcase ventilation system ࡯ Exhaust gas recirculation (EGR) control system ࡯ Pulsed secondary air injection system and valves ࡯ Hoses
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 15
    AND OBLIGATIONS The California Air Resources Board is pleased to explain the emission control system warranty on your 2013 vehicle3. In California, new motor vehicles must be designed, built and equipped to meet the State's stringent anti-smog standards. Nissan4 must warrant the emission control
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 16
    the first retail buyer or put into use, whichever is earlier. Some items require scheduled replacement before 50,000 miles. These items are warranted only up to the replacement interval. The replacement intervals are outlined in the maintenance instructions in your NISSAN SERVICE & MAINTENANCE GUIDE
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 17
    , 2 LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST Exhaust Manifold w/Catalytic Convertero Front Exhaust Tube w/Catalytic Convertero Front Exhaust Tube Torque Converter Drive Plate Transmission Control Module Intake Manifold Intake Manifold Collector Engine Control Moduleo Mass Air
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 18
    Exhaust Tube w/Catalytic Convertero Front Exhaust Tube 15 Torque Converter Drive Plate Transmission Control Module Intake Manifold Intake Manifold Collector Engine Control Moduleo Mass Air Flow Sensor X X X X X X Knock Sensor Air Fuel California high cost threshold; however, they are
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 19
    IS NOT COVERED These warranties do not cover: 1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your OWNER'S MANUAL and your NISSAN SERVICE & MAINTENANCE GUIDE. 2. Failures directly as a result of: Lack of performance of required
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 20
    , when an authorized Nissan dealer is not reasonably available, warranty repairs may be performed at any service facility or by the owner using any replacement parts. Nissan will reimburse you for such repairs, including diagnosis, up to the amount of Nissan's suggested retail price for parts and
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 21
    of your 2013 Nissan vehicle seat belt system supplied by Nissan. WHAT IS COVERED AND FOR HOW LONG This warranty covers any Nissan supplied seat belt or related component, that fails to function properly during normal use within ten (10) years of the date the vehicle is delivered to the first retail
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 22
    purchase is documented by new vehicle registration or tire sales invoice. If no proof of purchase is available, the date of manufacture, as molded on the must pay the cost of a comparable new BFGoodrich passenger or light truck replacement tire on a pro rata basis. The dealer shall determine the
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 23
    Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in CLAIM, THE CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FURTHER INSPECTION. NO BFGOODRICH REPRESENTATIVE, EMPLOYEE OR DEALER HAS THE AUTHORITY TO MAKE OR IMPLY ANY
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 24
    TIRE LIMITED WARRANTY ORIGINAL EQUIPMENT PASSENGER AND LIGHT TRUCK TIRES INCLUDING RFT TIRES WITH RUN-FLAT TECHNOLOGY ELIGIBILITY This Limited Warranty covers BRIDGESTONE and FIRESTONE brand passenger and light truck tires, including RFT and temporary spare tires, originally installed by the vehicle
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 25
    have your tires regularly inspected and rotated per the vehicle OWNER'S MANUAL and to furnish proof of same in order to receive an adjustment. Such proof should show the date, mileage, and servicing location. A sales receipt containing this information will suffice. It is your obligation to maintain
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 26
    North American Tire LLC 535 Marriott Dr. Nashville, TN 37214 Please contact Bridgestone Firestone for a copy of their "Tire Maintenance, Safety and Warranty Manual". For Customer Assistance: 1-800-847-3272 SAFETY INFORMATION Any tire, no matter how well constructed, may fail in use as a result of
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 27
    be used to determine eligibility.) ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES Any new Goodyear or Dunlop highway auto or light truck tire, other than radial auto, radial light truck tires, removed from service due to a covered warranty condition during the first 1/32" of usable treadwear will be
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 28
    submitted for ride disturbance complaints that are worn beyond the first two thirty-seconds of service. Goodyear Unisteel Commercial Radial Light PUNITIVE OR OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANSPORTATION LEGAL RIGHTS? No Representative or Dealer has authority to make any representation
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 29
    optimum tire performance, safety and fuel economy. To maintain proper inflation pressure, manual because some vehicle manufacturers prohibit changing tire size. When selecting tires that are different from the original equipment size make certain: (1) The tires have adequate load carrying capacity
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 30
    or "blowout." It reduces tire load capacity, allows excessive sidewall flexing and increases rolling resistance, resulting in heat handle. It also helps reduce the total car weight which contributes to fuel economy. The wheels used with the Convenience (Temporary) Spare are specifically designed
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 31
    the vehicle owner's manual and follow the vehicle manufacturer's replacement tire recommendations. Vehicle handling may be significantly affected by a change in tire size or type. When selecting tires that are different than the Original Equipment size, see a professional installer in order to make
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 32
    "CONSUMER TIRE GUIDE" PUBLISHED BY THE TIRE INDUSTRY SAFETY COUNCIL, P.O. BOX 1801, WASHINGTON, SERVICE ASSISTANCE OR INFORMATION, FIRST CONTACT THE NEAREST GOODYEAR OR DUNLOP RETAILER. 1) For assistance in locating the nearest Goodyear or Dunlop Retailer, look in the Yellow Pages under Tire Dealers
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 33
    name and serial numbers, and operated in normal service. b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally installed by the vehicle manufacturer. c. Tires branded "used" are not eligible under this Policy. Light Truck Tire ** 2. WHAT IS THE
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 34
    Price is intended to fairly represent a Dealer's Selling Price an adjustment in service for longer than installed are not covered under this Policy. Company does not offer tread wearout coverage up to a predetermined mileage problem, extreme temperature exposure, misuse, negligence, and abusive driving
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 35
    Claim Form or dealer replacement sales receipt. You are responsible for payment of all applicable taxes demounting, mounting and balancing charges set forth under this Policy. You are also responsible for payment of local tire-disposal fees and any parts or service regardless of mileage or months of
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 36
    selling price of the tire. The cost of mounting, balancing and any other service charges or applicable taxes are payable by the user. WHAT THE CONSUMER MUST DO When making a claim under the terms of this limited warranty, the consumer must present the tire to an authorized Michelin Dealer. To
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 37
    precautions and instructions contained in the Owner's Manual or the MAKE THE TIRE AVAILABLE FOR FURTHER INSPECTION. NO MICHELIN REPRESENTATIVE, EMPLOYEE OR DEALER HAS THE AUTHORITY is Michelin North America, Inc. 1 Parkway South, P.O. Box 19001, Greenville, South Carolina 29602-9001. For Customer
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 38
    originally installed, used in non-commercial service and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information section of this booklet. "T" TYPE TEMPORARY SPARE TIRE If an examination by Toyo shows that
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 39
    handling characteristics can be seriously affected. You could have an accident resulting in serious personal injury or death. Consult your vehicle Owner's Manual driving over large obstacles and other road hazards. Check your vehicle Owner's Manual comes first. is equipped with instructions designed for
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 40
    purposes. Damage, corrosion or rubber deterioration due to the use of oil-based chemicals, waterbased sealers, balancing substances, or flammable gases. Uniformity problems such as ride, balance and vibration complaints after the first 25% of tread wear. Replacement of four (4) or more tires from
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 41
    you with your tire service requirements or in obtaining tire warranty service from the tire manufacturer. The consumer is entitled to an adjustment in accordance with the warranty that was in effect when the tire was installed on the vehicle as original equipment. The adjustment policy provides
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 42
    ! SERIOUS INJURY MAY RESULT FROM: (1) Tire failure due to underinflation, vehicle overloading or use in excess of legal speeds - follow Owner's Manual and tire data placard in your vehicle. (2) Explosion of tire/rim assembly due to improper mounting - only specially trained persons should mount
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 43
    tire brands which may be installed as original equipment on your new Nissan is listed below. ࡯ BFGoodrich Tires P.O. Box 19026 Greenville, South Carolina 29602 directory. Your Nissan dealer will also assist you with your tire service requirements or in obtaining tire warranty service from the tire
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 44
    service factors. This could create a risk of property damage and serious or fatal injury. Disregarding any of the safety precautions and instructions contained in this manual at the lower speed. Moreover, driving at high speed reduces the reaction time available to avoid accidents and bring your
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 45
    Light truck highway tires equipment (as indicated on the vehicle placard or OWNER'S MANUAL table shows the maximum DRIVE capacity of greater than 149 mph (240 km/h). Consult your tire manufacturer for maximum speed ratings if your vehicle capability exceeds this speed. **Z (or ZR) rated tires are designed tests
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 46
    of the tire tread which show up when only 2/32nds Tire changing can . Have your dealer check the wheels installed. Tubeless tires must be mounted only on wheels designed reduce your speed and drive with caution until you Passenger and Light Truck Repair to be removed from service. If the tire has
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 47
    be followed including those indicated in the OWNER'S MANUAL. Some tires have arrows on the sidewall showing the direction in (Continued on next page) TIRE MIXING For best performance select tires similar in size and load rating to the original equipment tires. It is recommended that the same size
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 48
    four tires, install the new tires on the rear axle. Placing new tires on the front axle may cause loss of vehicle control in some driving conditions and cause an accident and personal injury. HIGH PRESSURE TEMPORARY SPARE TIRES 1) The high-pressure spare tire in your Nissan vehicle is designed for
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 49
    to these materials during storage or driving could be subject to sudden failure dealer or your Nissan dealership. For further information, the Consumer Tire Guide on passenger tire care, safety and mileage performance is available in the United States by writing the Tire Industry Safety Council, Box
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 50
    the vehicle in which the part is installed. Use of parts not equivalent in quality or design to parts supplied by Nissan. Lack of performance of required maintenance services as outlined in your NISSAN SERVICE & MAINTENANCE GUIDE. Use of improper or dirty fuel, fluids or lubricants. Normal wear and
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 51
    pay for labor charges to remove and replace the part or accessory if it was not originally installed on your vehicle by an authorized Nissan dealer. WHAT YOU MUST DO In order to obtain warranty service you must deliver the warranted part or accessory, or the vehicles, on which the part or accessory
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 52
    Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 53
    the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase. 2 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which provides consumer service
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 54
    service, bring your vehicle, proof-of-purchase (service repair order from an authorized Nissan dealer Nissan dealers are listed in telephone directories. 51 WHAT NISSAN WILL DO If the lifetime feature of this warranty applies to a Genuine Nissan Original Equipment installed by a Nissan dealer,
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 55
    DO If your battery becomes unserviceable within the first 24 months of service Nissan will replace your battery, including labor, without charge, providing the battery was originally installed in your vehicle by an authorized Nissan dealer. If the battery becomes unserviceable after 24 months of
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 56
    may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Nissan does not authorize any person to create for it any other warranty, obligation or liability in connection with this vehicle. 53
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 57
    means of ensuring the quickest possible shipment to Nissan dealers by the use of expeditious handling and premium transportation - all of which is supported by one of the most extensive and efficient parts distribution systems in the United States. Nissan North America, Inc., has a total of 11 Parts
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 58
    repaired as soon as possible. The cost of such repairs is considered the responsibility of the owner. ࡯ This corrosion warranty does not cover non-genuine sheet metal parts or damage caused by the installation of such non-genuine sheet metal parts. SEE YOUR OWNER'S MANUAL FOR FURTHER DETAILS. 55
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 59
    owners, Security+Plus® is available from your Nissan dealer in a variety of comprehensive coverages and a multitude of time and mileage intervals enabling you to customize a plan to suit your personal driving habits and length of ownership. Just a few of its major features: 1. With Security+Plus
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 60
    Mileage Security+Plus® coverage must be confirmed. See your Security+Plus® Agreement for details. ODOMETER REPLACEMENT miles Date Dealer's Name Address City State Zip Code NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer when warranty service
  • 2013 Nissan Pathfinder | Warranty Information Booklet - Page 61
    Nissan, the Nissan logo, and Nissan model names are Nissan trademarks. ©2012 Nissan North America, Inc. All rights reserved. Publication No.: WB2E NALLU2 WB3E NALLU4 Printing : May 2013
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2013
WARRANTY INFORMATION BOOKLET