2014 Nissan Maxima Warranty Information Booklet
2014 Nissan Maxima Manual
2014 Nissan Maxima manual content summary:
- 2014 Nissan Maxima | Warranty Information Booklet - Page 1
® 2014 WARRANTY INFORMATION BOOKLET - 2014 Nissan Maxima | Warranty Information Booklet - Page 2
's Name Address City State Zip Code NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know any remaining warranty coverage. Mileage - 2014 Nissan Maxima | Warranty Information Booklet - Page 3
CARE PROGRAM 25 NISSAN'S COMMITMENT TO CUSTOMER SATISFACTION 32 5 9 2014 NEW VEHICLE LIMITED WARRANTY FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES SEAT BELT LIMITED WARRANTY DROP IN BEDLINER LIMITED WARRANTY BFGOODRICH TIRE LIMITED WARRANTY 35 38 - 2014 Nissan Maxima | Warranty Information Booklet - Page 4
IMPORTANT TIRE SAFETY INFORMATION LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME - 2014 Nissan Maxima | Warranty Information Booklet - Page 5
000 miles 36 months / 36,000 miles 60 months / unlimited mileage 90,000 miles * See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart. ** California emissions for Altima SULEV (non-PZEV) and Sentra SULEV (non-PZEV) ONLY - 2014 Nissan Maxima | Warranty Information Booklet - Page 6
that you believe Nissan has been unable to satisfactorily address the issue with your vehicle, parts, mediation and arbitration. The BBB will attempt to assist you to resolve the problem manager. If a problem still exists, contact the dealership's Consumer Affairs Manager or owner. They are best - 2014 Nissan Maxima | Warranty Information Booklet - Page 7
in good faith before you resort to such other processes, file a lawsuit, or seek other remedies provided by state law. Please see the "Supplement to 2014 Nissan Warranty Information Booklet & 2014 Nissan Owner's Manual" for additional information. BBB AUTO LINE may not be available in all states. We - 2014 Nissan Maxima | Warranty Information Booklet - Page 8
inquire of your authorized Nissan dealer or of Nissan directly at the number listed below of the applicability of such programs to your vehicle. Please review the "Supplement to the 2014 Nissan Warranty Information Booklet & 2014 Nissan Owner's Manual" for important information concerning - 2014 Nissan Maxima | Warranty Information Booklet - Page 9
2014 NEW VEHICLE LIMITED WARRANTY WHO IS THE WARRANTOR Nissan1 warrants all parts of your 2014 Nissan vehicle supplied by Nissan, except for those listed elsewhere under the caption "WHAT IS NOT COVERED." 5 APPLICABILITY This warranty is provided to the original and subsequent owner(s) of - 2014 Nissan Maxima | Warranty Information Booklet - Page 10
6 2014 NEW VEHICLE LIMITED WARRANTY THE WARRANTY BEGINS The warranty period begins on the date the vehicle is delivered to the first retail buyer or put into use, whichever is earlier. ENGINE Cylinder heads and block and all internal parts, rocker covers and oil pan, valve train and front cover, - 2014 Nissan Maxima | Warranty Information Booklet - Page 11
will be made using Genuine Nissan or Nissan approved new or remanufactured parts. Nissan reserves the right to make changes at any time, without notice, to production and service parts in their specifications, colors, and materials, including those used in connection with warranty repairs. For this - 2014 Nissan Maxima | Warranty Information Booklet - Page 12
or caused by: Lack of performance of proper maintenance services as outlined in your Nissan Service & Maintenance Guide. Fuel, fluids, or lubricants that are contaminated or that do not meet the specification as outlined in your Owner's Manual . Use of parts not equivalent in quality or design - 2014 Nissan Maxima | Warranty Information Booklet - Page 13
WHEN DOES THIS WARRANTY APPLY The Emission Performance warranty applies to your 2014 Nissan vehicle ONLY when both of the following occur. 1. The vehicle fails to meet applicable emissions standards as judged by an emissions test approved by the Environmental Protection Agency (EPA). 2. This - 2014 Nissan Maxima | Warranty Information Booklet - Page 14
UNDER EITHER THE DEFECTS OR PERFORMANCE WARRANTIES These warranties do not cover: 1. Normal maintenance, service and parts replacement as outlined in the emissions control maintenance instructions of your Owner's Manual and your Nissan Service & Maintenance Guide. 2. Failures directly as a result of - 2014 Nissan Maxima | Warranty Information Booklet - Page 15
FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES WARRANTY PARTS LIST ⅙ 11 Fuel injection system ⅙ Engine control module/onboard diagnostic device Oxygen sensor(s) Mass air flow sensor Intake manifold Throttle body ⅙ Catalytic converter(s) Exhaust manifold(s) Exhaust tube from - 2014 Nissan Maxima | Warranty Information Booklet - Page 16
to be provided by regulations of the California Air Resources Board. OWNER'S WARRANTY RESPONSIBILITIES As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner's Manual. Nissan recommends that you retain all receipts covering maintenance - 2014 Nissan Maxima | Warranty Information Booklet - Page 17
WARRANTY WHAT IS COVERED Nissan warrants that your vehicle was designed, built and equipped to conform with all applicable requirements of the California Air Resources Board. This warranty covers any part maintenance instructions in your Nissan Service & Maintenance Guide. (Continued on next page) - 2014 Nissan Maxima | Warranty Information Booklet - Page 18
EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST Exhaust Manifold w/Catalytic Convertero Front Exhaust Tube w/Catalytic Convertero Center Exhaust Tube Front Exhaust Tube Torque Converter Drive Plate Transmission Control Module Intake Manifold Intake Manifold Collector Engine Control Moduleo Knock - 2014 Nissan Maxima | Warranty Information Booklet - Page 19
X Fuel Tank Engine Control Moduleo Throttle Body Intake Manifold Intake Manifold Collector Exhaust Manifold w/Catalytic Convertero Exhaust Manifold Front Exhaust Tube w/Catalytic Convertero Front Exhaust Tube o = Long Term Federal Emission Parts covered for 96 months or 80,000 miles oo = Altima and - 2014 Nissan Maxima | Warranty Information Booklet - Page 20
COVERED These warranties do not cover: 1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your Owner's Manual and your Nissan Service & Maintenance Guide. 2. Failures directly as a result of: Lack of performance of required emission - 2014 Nissan Maxima | Warranty Information Booklet - Page 21
for Altima and Sentra SULEV ONLY which is 8 years/100,000 miles) is covered. Emergency Repairs In case of an emergency, when an authorized Nissan dealer is not reasonably available, warranty repairs may be performed at any service facility or by the owner using any replacement parts. Nissan will - 2014 Nissan Maxima | Warranty Information Booklet - Page 22
use is outlined in your Owner's Manual). Color fading, spotting or other cosmetic items when the belt is otherwise functioning properly. Air bags and related electronic control systems which are covered by the Powertrain warranty. 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003 - 2014 Nissan Maxima | Warranty Information Booklet - Page 23
WARRANTOR The warrantor of Drop In Bedliners is: Penda Corporation For Customer Assistance: Telephone: Call Penda Warranty Headquarters toll free at 1-866-PENDA-99. A customer service representative is available to process your information from 8 a.m. - 5 p.m. (CST) On-Line: Access the Penda website - 2014 Nissan Maxima | Warranty Information Booklet - Page 24
TIRE LIMITED WARRANTY WHAT IS NOT COVERED Tires which become unserviceable due to: Road hazard Light Truck tires, used in normal service on the vehicle on which they were originally fitted and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual - 2014 Nissan Maxima | Warranty Information Booklet - Page 25
Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in CUSTODY OR CONTROL OF A BFGOODRICH TIRE DEALER FOR THE PURPOSE OF INSPECTION FOR WARRANTY ADJUSTMENT. IN THE EVENT OF A DISPUTED CLAIM, THE CONSUMER MUST MAKE THE - 2014 Nissan Maxima | Warranty Information Booklet - Page 26
. 6. Tires used in commercial service. 7. Tires purchased and normally RUN-FLAT TECHNOLOGY ELIGIBILITY This Limited Warranty covers BRIDGESTONE and FIRESTONE brand passenger and light truck tires, including RFT and temporary spare tires, originally installed by the vehicle manufacturer on a new - 2014 Nissan Maxima | Warranty Information Booklet - Page 27
to keep this Limited Warranty valid, we require you to have your tires regularly inspected and rotated per the vehicle Owner's Manual and to furnish proof of same in order to receive an adjustment. Such proof should show the date, mileage, and servicing location. A sales receipt containing this - 2014 Nissan Maxima | Warranty Information Booklet - Page 28
Nashville, TN 37214 Please contact Bridgestone Firestone for a copy of their "Tire Maintenance, Safety and Warranty Manual". For Customer Assistance: 1-800-847-3272 SAFETY INFORMATION Any tire, no matter how well constructed, may this booklet, the tire placard in the vehicle or the Owner's Manual. - 2014 Nissan Maxima | Warranty Information Booklet - Page 29
on next page) WHAT IS COVERED AND FOR HOW LONG? FREE TIRE REPLACEMENT Any new Goodyear or Dunlop highway radial auto or radial light truck tire, covered by this policy, removed from service due to a covered warranty condition during the first 2/32" of usable treadwear or twelve months from date of - 2014 Nissan Maxima | Warranty Information Booklet - Page 30
warranty ends when the treadwear indicators become visible (worn to 2/32"), or six (6) years from the date of new or fire. Road hazards (includes, change its appearance (e.g., white inlay on a black cars in special applications such as police pursuit service. Goodyear Unisteel Commercial Radial Light - 2014 Nissan Maxima | Warranty Information Booklet - Page 31
air hose to inflate. FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS. WARNING: Vehicle handling, traction, ride comfort and other performance parameters may be significantly affected by a change in tire size or type. Before replacing tires, always consult and follow the vehicle Owner's Manual - 2014 Nissan Maxima | Warranty Information Booklet - Page 32
light trucks that specify LT-type replacement tires. DO CHECK YOUR TIRES FOR WEAR Always remove tires from service when they reach two thirty-seconds of an inch (2/32) remaining tread depth. All new , and tested to the high engineering standards set by North America's leading car manufacturers and - 2014 Nissan Maxima | Warranty Information Booklet - Page 33
. Always drive safely and obey all traffic laws. Avoid sudden, sharp turns or lane changes. Failure to instructions and match tire diameter to rim diameter. Mount light truck radials on rims approved for radial service , always consult the vehicle Owner's Manual and follow the vehicle manufacturer - 2014 Nissan Maxima | Warranty Information Booklet - Page 34
replacement tires and all warranty service. RUN-FLAT TIRE FEATURE: The Goodyear or Dunlop Run-Flat tire is a highperformance tire with a remarkable feature: It can operate for limited distances with very low or even no inflation pressure (refer to your Vehicle Owner's Manual for these limitations - 2014 Nissan Maxima | Warranty Information Booklet - Page 35
TIRE LIFE DURING A SYSTEM ALERT The Goodyear or Dunlop Run-Flat tire can be driven at low or zero air pressure (refer to your vehicle Owner's Manual for these limitations). To help prolong the life of a tire operating under low-inflation conditions, drive at a speed as far below 50 mph (80 kph - 2014 Nissan Maxima | Warranty Information Booklet - Page 36
IF NEGLECTED OR MISTREATED. 1. ELIGIBILITY a. This Policy applies to the owner of Passenger Car, Light Truck and Serva-Spare tires bearing the Continental or General brand name and serial numbers, and operated in normal service. b. Eligible tires must be the original equipment tires, used on the - 2014 Nissan Maxima | Warranty Information Booklet - Page 37
for an adjustment in service for longer than 72 to a predetermined mileage under this problem, extreme temperature exposure, misuse, negligence, and abusive driving such as tire spinning, racing or accident damage. TICULAR PURPOSE. ANY IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY - 2014 Nissan Maxima | Warranty Information Booklet - Page 38
of local tire-disposal fees and any parts or service regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and tire repairs. Owner is responsible for maintaining proper tire air pressure and for proper maintenance of the - 2014 Nissan Maxima | Warranty Information Booklet - Page 39
WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER CAR & LIGHT TRUCK TIRES INCLUDING TEMPORARY TIRES. ● PASSENGER CAR AND LIGHT TRUCK TIRES (B) Pro rata replacement Tires not qualifying for free replacement will be allowed a credit toward purchase of a new running flat, off-road than the actual owner-user. E. - 2014 Nissan Maxima | Warranty Information Booklet - Page 40
warranty will be made by a participating Hankook Dealer or a participating Car Rim parts must rim. Use remote control inflation air pressure gauge to check pressure and maintain it at the level recommended on the vehicle tire placard or in the Owner's Manual HAZARDS Avoid running over objects - 2014 Nissan Maxima | Warranty Information Booklet - Page 41
tires for longer tire life. Front and rear tires perform different jobs and can wear differently. Consult your vehicle Owner's Manual for mileage recommendations and rotation patterns. ● ADDITIONAL SAFETY INFORMATION FOR TEMPORARY TIRE A. Air pressure. Check inflation pressure as soon as practical - 2014 Nissan Maxima | Warranty Information Booklet - Page 42
LIMITED WARRANTY ● PASSENGER AND LIGHT TRUCK TIRES (B) Pro-rata replacement Tires not qualifying for free replacement will be allowed a credit toward purchase of a new, comparable Kumho Tire based upon the amount of tread actually worn. The cost of mounting, balancing and any other service charges - 2014 Nissan Maxima | Warranty Information Booklet - Page 43
pressure to seat beads on rim. Use remote control inflation equipment and inflation cage. ● 3. KUMHO OBLIGATIONS Replacement qualifying under this warranty will be made by a participating Kumho Dealer or a participating Car Dealer. 4. OWNER'S OBLIGATIONS A. You must present the tire to - 2014 Nissan Maxima | Warranty Information Booklet - Page 44
tires for longer tire life. Front and rear tires perform different jobs and can wear differently. Consult your vehicle Owner's Manual for mileage recommendations and rotation patterns. ● ADDITIONAL SAFETY INFORMATION FOR TEMPORARY TIRE A. Air pressure. Check inflation pressure as soon as practical - 2014 Nissan Maxima | Warranty Information Booklet - Page 45
AND FOR HOW LONG Michelin Passenger and Light Truck tires, used in normal service on the vehicle on which they were originally fitted and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information Section - 2014 Nissan Maxima | Warranty Information Booklet - Page 46
Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in AGREEMENT, WHICH IN ANY WAY VARIES THE TERMS OF THIS LIMITED WARRANTY. THIS LIMITED WARRANTY APPLIES ONLY IN THE UNITED STATES AND CANADA. THE WARRANTOR The - 2014 Nissan Maxima | Warranty Information Booklet - Page 47
. 43 (3) The tires must be used in normal highway service on the vehicle they were originally installed, used in non-commercial service and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information section of - 2014 Nissan Maxima | Warranty Information Booklet - Page 48
adding air driving over large obstacles and other road hazards. Check your vehicle Owner's Manual car is equipped with may be of a different size and construction from the other tires on your vehicle. When using any temporary type spare tire, be sure to follow the vehicle manufacturer's instructions - 2014 Nissan Maxima | Warranty Information Booklet - Page 49
to the unlikely event of multiple tires with uniformity problems. Claims for weather/ozone cracking after 5 years from the date of manufacture. Any tire which has been run with low air pressure or while flat. Tires used in commercial service. Tires on vehicles regularly operated outside the United - 2014 Nissan Maxima | Warranty Information Booklet - Page 50
in obtaining tire warranty service from the tire manufacturer. The consumer is entitled to an adjustment in accordance with the warranty that was in effect when the tire was installed on the vehicle as original equipment. The adjustment policy provides for replacement with a comparable new Toyo tire - 2014 Nissan Maxima | Warranty Information Booklet - Page 51
TOYO TIRE LIMITED WARRANTY FOR ASSISTANCE Contact your authorized Toyo Tire retailer or call Toyo Tire failure due to underinflation, vehicle overloading or use in excess of legal speeds - follow Owner's Manual and tire data placard in your vehicle. (2) Explosion of tire/rim assembly due to improper - 2014 Nissan Maxima | Warranty Information Booklet - Page 52
WARRANTIES WHO IS THE WARRANTOR The warrantor of the tires supplied as original equipment on your new Nissan vehicle is the tire manufacturer or tire distributor of your specific tires. Nissan 1830 McMillan Park Drive, Fort Mill CORPORATE HEADQUARTERS 1450 Valley Road Wayne, New Jersey 07470 1-973- - 2014 Nissan Maxima | Warranty Information Booklet - Page 53
with sudden air loss can lead to an accident. In any case, you should not exceed reasonable speeds as indicated by the legal limits and driving conditions. (Continued on next page) TIRE INFLATION Keep tires inflated to the pressures recommended on the tire data placard. (See your Owner's Manual for - 2014 Nissan Maxima | Warranty Information Booklet - Page 54
the vehicle placard or Owner's Manual). If tires with lower speed ratings are fitted, the speed air loss. All tires will wear out faster when subjected to high speeds as well as hard cornering, rapid starts, sudden stops, frequent driving on roads which are in poor condition, and off-road use. Roads - 2014 Nissan Maxima | Warranty Information Booklet - Page 55
experiences any unusual vibrations, ride disturbance or noise and/or you suspect that possible damage to the tires or vehicle has occurred, DO NOT JAM OR LOCK YOUR BRAKES! Rather reduce your speed and drive with caution until you can safely pull off the road. Stop and inspect the tires. If the - 2014 Nissan Maxima | Warranty Information Booklet - Page 56
matching tires on 4-wheel drive vehicles as this may require special precautions. Please refer to your Owner's Manual for more information on tire replacement precautions. WHEEL ALIGNMENT AND BALANCING Wheel alignment and balancing are important for safety and maximum mileage from your tires. Check - 2014 Nissan Maxima | Warranty Information Booklet - Page 57
sharp turn or apply the brakes suddenly when driving on a high-pressure temporary spare. Note: When using any temporary type spare tire, be sure to follow the vehicle Owner's Manual instructions. (Continued on next page) TIRE ALTERATIONS Do not perform any alterations on your tires. Alterations may - 2014 Nissan Maxima | Warranty Information Booklet - Page 58
deteriorate the rubber. (Tires exposed to these materials during storage or driving could be subject to sudden failure.) To Avoid Damage to your dealer or your Nissan dealership. For further information, the Consumer Tire Guide on passenger tire care, safety and mileage performance is available in - 2014 Nissan Maxima | Warranty Information Booklet - Page 59
schedule of your Nissan Service & Maintenance Guide. 4. Damage or failures of parts resulting from: Misuse (your Owner's Manual is your guide to proper use). Accident, theft, fire, driving through water resulting in engine water ingestion. HOW LONG IS THE WARRANTY Except for replacement - 2014 Nissan Maxima | Warranty Information Booklet - Page 60
part or accessory will be repaired or exchanged only. Any needed parts replacement will be made using Genuine Nissan or Nissan approved new or remanufactured parts. Nissan reserves the right to make changes at any time, without notice, to production and service parts in their specifications, colors - 2014 Nissan Maxima | Warranty Information Booklet - Page 61
in the United States and Canada. Nissan warrants to the Original Repairing Vehicle Owner that the replacement and refinishing of panels any other warranty, obligation or liability in connection with this vehicle. WHAT NISSAN WILL DO Nissan will pay for the cost of the repair, including parts, labor - 2014 Nissan Maxima | Warranty Information Booklet - Page 62
from doing so by applicable law, in which case the warranty is the minimum provided by law. 4. Damage or failure(s) of parts resulting from: Misuse (your Owner's Manual is your guide to proper use.) Accident, theft, fire, driving through water. Salt, sand, flood or other environmental conditions - 2014 Nissan Maxima | Warranty Information Booklet - Page 63
directories. 59 WHAT NISSAN WILL DO If the lifetime feature of this warranty applies to a Genuine Nissan Original Equipment muffler assembly, shock absorber or strut assembly it will be removed and reinstalled after repair at an authorized Nissan dealer at no charge for parts or labor. Otherwise - 2014 Nissan Maxima | Warranty Information Booklet - Page 64
vehicles Owner's Manual. Improper installation or battery charging. Vehicle electrical malfunctions not covered by your New Vehicle Limited Warranty. Modification or improper repair of the vehicle or a part of the vehicle. Use of parts not equivalent in quality or design to parts supplied by Nissan - 2014 Nissan Maxima | Warranty Information Booklet - Page 65
with this vehicle. LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS 61 51-84 75% Second, the current suggested retail price of the new battery is multiplied by the customer pay percentage. For example, should the battery fail after 40 months of service you would pay 50% of - 2014 Nissan Maxima | Warranty Information Booklet - Page 66
outlined in your Owner's Manual and your Nissan Service & Maintenance Guide. Nissan North America, Inc. and your Nissan dealer realize that there are numerous sources for parts and accessories in today's automotive parts aftermarket. However, Genuine Nissan parts and accessories are designed and - 2014 Nissan Maxima | Warranty Information Booklet - Page 67
do much driving on gravel roads, consider installing mud or stone shields behind each wheel. If your Nissan is damaged owner. This corrosion warranty does not cover non-genuine sheet metal parts or damage caused by the installation of such non-genuine sheet metal parts. SEE YOUR OWNER'S MANUAL - 2014 Nissan Maxima | Warranty Information Booklet - Page 68
excluding U.S. Territories. Repairs at these dealerships are performed by factory-trained technicians using Genuine Nissan or Nissanapproved new or remanufactured parts to maintain your vehicle in top running condition. 3. Payment-free service, other than your deductible (if applicable). Dealers - 2014 Nissan Maxima | Warranty Information Booklet - Page 69
only be purchased from an authorized Nissan dealership. Vehicles under the Basic New Vehicle Limited Warranty (3 years/36,000 miles) are eligible for a new Security+Plus® service contract. Pre-owned plans are available at the time of sale for vehicles within ten (10) model years and fewer than 100 - 2014 Nissan Maxima | Warranty Information Booklet - Page 70
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks. ©2013 Nissan North America, Inc. All rights reserved. Publication No.: WB2E NALLU2 WB14E NALLU3 Printing : October 2013
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2014
WARRANTY INFORMATION BOOKLET