2014 Nissan Pathfinder Warranty Information Booklet

2014 Nissan Pathfinder Manual

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  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 1
    ® 2014 HEV WARRANTY INFORMATION BOOKLET
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 2
    TABLE OF CONTENTS 1 2 3 5 SAFETY PRECAUTIONS WARRANTY COVERAGE AT A GLANCE NISSAN'S CUSTOMER CARE PROGRAM 25 NISSAN'S COMMITMENT TO CUSTOMER SATISFACTION 32 6 10 2014 NEW VEHICLE LIMITED WARRANTY FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES SEAT
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 3
    OF CONTENTS 49 LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 4
    fire occurs, extinguish it with a Class D powder-type fire extinguisher Nissan recommends having maintenance and repairs for your Nissan Hybrid performed by an authorized Nissan dealership. To locate your nearest authorized Nissan dealership, contact the Nissan Consumer Affairs Department at 1-800
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 5
    / 36,000 miles 60 months / unlimited mileage 60 months / 60,000 miles 24 months Performance California Emission Defect California Emission Long Term Defect California Emission High Voltage Battery Hybrid Electric (HEV) System occurs first. *** Please see the 2014 New Hybrid Vehicle Limited warranty
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 6
    Nissan dealer are our primary concerns. Your Nissan dealer is always available to assist you with all your automobile service a problem still exists, contact the dealership's Consumer Affairs Manager or owner. parts, mediation and arbitration. The BBB will attempt to assist you to resolve the problem
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 7
    2014 Nissan Warranty Information Booklet, and 2014 Nissan Owner's Manual". BBB AUTO LINE is an informal dispute settlement mechanism operated to comply with applicable Federal law and regulations. In states where BBB AUTO LINE is available first use BBB AUTO LINE. The program is still available to
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 8
    our commitment to service and customer satisfaction, Nissan may occasionally offer to pay or reimburse for part or all of the cost of making certain, informed of Nissan's decision. 5 Please review the "Supplement to the 2014 Nissan Warranty Information Booklet & 2014 Nissan Owner's Manual" for
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 9
    booklet and the "Supplement to 2014 Nissan Warranty Information Booklet & 2014 Nissan Owner's Manual" for additional information. (Continued on next page) 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which distributes Nissan vehicles in the United States
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 10
    control systems. HYBRID ELECTRIC VEHICLE (HEV) SYSTEM WARRANTY This warranty covers repairs needed to correct defects in materials or workmanship of the components listed here and supplied by Nissan, subject to the exceptions indicated under "What is Not Covered" sections of this manual: - Hybrid
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 11
    DATA ACCESS, AND RECORDS As a condition of this warranty, you are responsible for properly using, maintaining and caring for your vehicle as outlined in your Owner's Manual and your Nissan Service & Maintenance Guide, and maintaining copies of all maintenance records & receipts for review by Nissan.
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 12
    or caused by: ࡯ Lack of performance of proper maintenance services as outlined in your Nissan Service & Maintenance Guide. ࡯ Fuel, fluids, or lubricants that are contaminated or that do not meet the specification as outlined in your Owner's Manual . ࡯ Use of parts not equivalent in quality or design
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 13
    sale first retail buyer or put into use, whichever is earlier. Additionally, failure of an approved emissions test resulting from the failure of those parts listed below under the caption "WARRANTY PARTS LIST" are covered by the EMISSIONS DEFECTS WARRANTY described above. 1 Nissan indicates Nissan
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 14
    parts replacement as outlined in the emissions control maintenance instructions of your Owner's Manual and your Nissan Service & Maintenance Guide. 2. Failures directly as a result of: Failure to perform required emission control maintenance as outlined in your Owner's Manual and your Nissan Service
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 15
    sensitive valves and switches used in above systems ࡯ Electronic sensors and controls used in above systems The Emission Performance or Defect Warranty may be subject to future governmental administrative action. Nissan reserves the right to change the terms of the warranty to be consistent
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 16
    , the part will be repaired or replaced by Nissan. This is your short-term emission control system DEFECTS WARRANTY. OWNER'S WARRANTY RESPONSIBILITIES As the vehicle owner, you are responsible for the performance of the required maintenance listed in your Owner's Manual. Nissan recommends that
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 17
    . The replacement intervals are outlined in the maintenance instructions in your Nissan Service & Maintenance Guide. (Continued on next page) The following is Nissan's4 new vehicle emission control warranty statement for vehicles certified for sale in California and sold for registration as a new
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 18
    Exhaust Manifold w/Catalytic Convertero 15 Pathfinder Hybrid X X X X X X X X X X (Continued on next page) o = Long Term Federal Emission Parts covered for 96 months or 80,000 miles, whichever occurs first. oo = Federal Hybrid Electric Vehicle (HEV) System parts covered for 96 months or
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 19
    do not cover: 1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your Owner's Manual and your Nissan Service & Maintenance Guide. 2. Failures directly as a result of: Lack of performance of required emission control maintenance as
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 20
    an authorized Nissan dealer is not reasonably available, warranty repairs may be performed at any service facility or by the owner using any replacement parts. Nissan will reimburse you for such repairs, including diagnosis, up to the amount of Nissan's suggested retail price for parts and labor
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 21
    in connection with this vehicle. WHO IS THE WARRANTOR Nissan1 warrants all parts of your 2014 Nissan vehicle seat belt system supplied by Nissan. WHAT IS COVERED AND FOR HOW LONG This warranty covers any Nissan supplied seat belt or related component, that fails to function properly during
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 22
    In Bedliners is: Penda Corporation For Customer Assistance: Telephone: Call Penda Warranty Headquarters toll free at 1-866-PENDA-99. A customer service representative is available to process your information from 8 a.m. - 5 p.m. (CST) On-Line: Access the Penda website at www.penda.com, locate the
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 23
    price of the tire. The cost of mounting, balancing and any other service charges and applicable taxes are payable by the user. WHO IS COVERED The owner of a BFGoodrich Passenger or Light new vehicle registration or tire sales invoice. If no proof of purchase is available, the date of manufacture,
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 24
    THE EVENT OF A DISPUTED CLAIM, THE CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FURTHER INSPECTION. NO BFGOODRICH REPRESENTATIVE, EMPLOYEE OR DEALER HAS THE Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in this
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 25
    Tires used in commercial service. 7. Tires purchased and normally used outside the United States and Canada. 8. The cost of applicable federal, state . REPLACEMENT PRICE Radial passenger and light truck tires adjusted under this Limited Warranty will be replaced free of charge during the first 25%
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 26
    23 ranty adjustment form and pay appropriate replacement price, taxes, disposal fee, and service charges, if any. ARBITRATION You and Bridgestone Owner's Manual and to furnish proof of same in order to receive an adjustment. Such proof should show the date, mileage, and servicing location. A sales
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 27
    Nashville, TN 37214 Please contact Bridgestone Firestone for a copy of their "Tire Maintenance, Safety and Warranty Manual". For Customer Assistance: 1-800-847-3272 SAFETY INFORMATION Any tire, no matter how well constructed, may in this booklet, the tire placard in the vehicle or the Owner's Manual.
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 28
    AND FOR HOW LONG? FREE TIRE REPLACEMENT Any new Goodyear or Dunlop highway radial auto or radial light truck tire, covered by this policy, removed from service due to a covered warranty condition during the first 2/32" of usable treadwear or twelve months from date of purchase, whichever comes
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 29
    complaints that are worn beyond the first two thirty-seconds of an inch , has been intentionally altered to change its appearance (e.g., white inlay on pursuit service. Goodyear Unisteel Commercial Radial Light Truck , PUNITIVE OR OTHER DAMAGE, COST (INCLUDING FOR REPLACEMENT TRANSPORTATION),
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 30
    handling, traction, ride comfort and other performance parameters may be significantly affected by a change in tire size or type. Before replacing tires, always consult and follow the vehicle Owner's Manual because some vehicle manufacturers prohibit changing tire size. When selecting tires that
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 31
    system activates. DON'T OVERLOAD YOUR VEHICLE OR TIRES Check your vehicle Owner's Manual light trucks that specify LT-type replacement tires. DO CHECK YOUR TIRES FOR WEAR Always remove tires from service tested to the high engineering ), depending on road conditions and your driving habits. To
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 32
    . Always drive safely and obey all traffic laws. Avoid sudden, sharp turns or lane changes. Failure to instructions and match tire diameter to rim diameter. Mount light truck radials on rims approved for radial service , always consult the vehicle Owner's Manual and follow the vehicle manufacturer
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 33
    RunOnFlat [ROF]) or Dunlop Run-Flat (Dunlop Self- Supporting Technology [DSST]) tires to obtain the performance criteria stated within this Limited Warranty, Goodyear or Dunlop Run-Flat tires must use specific parts, such as a low tire pressure monitoring system authorized by the Original Equipment
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 34
    . TO PROLONG TIRE LIFE DURING A SYSTEM ALERT The Goodyear or Dunlop Run-Flat tire can be driven at low or zero air pressure (refer to your vehicle Owner's Manual for these limitations). To help prolong the life of a tire operating under low-inflation conditions, drive at a speed as far below 50
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 35
    owner of Passenger Car, Light Truck and Serva-Spare tires bearing the Continental or General brand name and serial numbers, and operated in normal service vehicle sales invoice showing date of purchase. Serva-Spare No Time Limit First Tires 1/32nd Mounting & Balancing included free of charge. Owner
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 36
    Price is intended to fairly represent a Dealer's Selling Price submitted for an adjustment in service for longer than 72 to a predetermined mileage under this Policy. conditions are not covered: Road Hazard: Cuts, snags, problem, extreme temperature exposure, misuse, negligence, and abusive driving
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 37
    also responsible for payment of local tire-disposal fees and any parts or service regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and tire repairs. Owner is responsible for maintaining proper tire air pressure and for
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 38
    AND FOR HOW LONG Michelin Passenger and Light Truck tires, used in normal service on the vehicle on which they were originally fitted and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information Section
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 39
    Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in THE EVENT OF A DISPUTED CLAIM, THE CONSUMER MUST MAKE THE TIRE AVAILABLE FOR FURTHER INSPECTION. NO MICHELIN REPRESENTATIVE, EMPLOYEE OR DEALER HAS THE AUTHORITY
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 40
    service on the vehicle they were originally installed, used in non-commercial service and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual the original new vehicle purchase invoice), whichever comes first. In the event the original new vehicle
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 41
    driving over large obstacles and other road hazards. Check your vehicle Owner's Manual for original new vehicle purchase invoice), whichever comes first. In the event the original new vehicle sure to follow the vehicle manufacturer's instructions. FAILURE TO OBSERVE RECOMMENDED PRECAUTIONS COULD
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 42
    . (17) Any tire for which mileage and tire rotation records are not available or verifiable. (18) Any tires worn beyond the wear bars (less than 2/32nds of an inch of tread remaining). (19) Tires not supplied as original equipment on new vehicles (refer to Owner's Manual for coverage). (20) "T" Type
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 43
    in the Owner's Manual and in performance (low profile) tires or every 7,500 miles or less for standard passenger and light once a month before driving. Maintaining proper inflation that has been run severely underinflated. The vehicle, towing charges, road service or inconveniences). Some states
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 44
    : WARNING! SERIOUS INJURY MAY RESULT FROM: (1) Tire failure due to underinflation, vehicle overloading or use in excess of legal speeds - follow Owner's Manual and tire data placard in your vehicle. (2) Explosion of tire/rim assembly due to improper mounting - only specially trained persons should
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 45
    ࡯ Continental General Tire, Inc. 1830 McMillan Park Drive, Fort Mill, South Carolina 29707 1-800-847-3349 service locations or for customer service, contact the appropriate warrantor listed above. In order to obtain warranty service, you must present the unserviceable tire to an authorized Nissan
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 46
    well constructed, may fail due to improper maintenance or service factors. This could create a risk of property damage and serious or fatal injury. Disregarding any of the safety precautions and instructions contained in this manual may result in tire failure or explosion causing serious personal
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 47
    rating of 105 mph. Light truck highway tires that do not have a speed symbol on the sidewall of the tire have a maximum speed of 87 mph. Some light Owner's Manual). If tires with lower speed ratings starts, sudden stops, frequent driving on roads which are in poor condition, and off-road use. Roads
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 48
    ledges. Never perform a temporary recall hitting an object that can damage or injure your tires. If while driving drive with caution until you can safely pull off the road Passenger and Light Truck Repair procedures the repair of speed rated tires. Do not use to be removed from service. If the tire has
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 49
    , with automatic transmission vehicles, by accelerating the engine excessively, it is possible to spin one of the drive tires beyond its speed capability. This is also true when TIRE MIXING For best performance select tires similar in size and load rating to the original equipment tires. It is
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 50
    sharp turn or apply the brakes suddenly when driving on a high-pressure temporary spare. Note: When using any temporary type spare tire, be sure to follow the vehicle Owner's Manual instructions. (Continued on next page) TIRE ALTERATIONS Do not perform any alterations on your tires. Alterations may
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 51
    deteriorate the rubber. (Tires exposed to these materials during storage or driving could be subject to sudden failure.) To Avoid Damage to your Tires or your Nissan dealership. For further information, the Consumer Tire Guide on passenger tire care, safety and mileage performance is available in the
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 52
    navigation, Bluetooth®, control unit, or Compact Disc Player/Auto Changer supplied by Nissan Nissan Service & Maintenance Guide. 4. Damage or failures of parts resulting from: Misuse (your Owner's Manual is your guide to proper use). Accident, theft, fire, driving through water resulting in engine
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 53
    will be repaired or exchanged only. Any needed parts replacement will be made using Genuine Nissan or Nissan approved new or remanufactured parts. Nissan reserves the right to make changes at any time, without notice, to production and service parts in their specifications, colors, and materials
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 54
    . WHAT NISSAN WILL DO Nissan will pay for the cost of the repair, including parts, labor could be reasonably expected to affect the performance of the covered panels. 2. Environmental change and the applicable warranty will be that which is in effect on the date of purchase. 2 Nissan indicates Nissan
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 55
    in which case the warranty is the minimum provided by law. 4. Damage or failure(s) of parts resulting from: Misuse (your Owner's Manual is your guide to proper use.) Accident, theft, fire, driving through water. Salt, sand, flood or other environmental conditions. Modification or improper repair of
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 56
    obtain lifetime limited warranty service, bring your vehicle, proof-of-purchase (service repair order from an authorized Nissan dealer in the United after repair at an authorized Nissan dealer at no charge for parts or labor. Otherwise a warranted Genuine Nissan Original Equipment muffler assembly,
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 57
    Proper use is described in the vehicles Owner's Manual. Improper installation or battery charging. Vehicle price of the new battery. (Continued on next page) HOW LONG IS THE WARRANTY AND WHAT WILL NISSAN DO If your replacement battery becomes unserviceable within the first 24 months of service
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 58
    REPLACEMENT BATTERY LIMITED WARRANTY1 LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES-LIMITATIONS OF DAMAGES This warranty does not cover incidental or consequential damages such as, but not limited to, loss of wages or loss of use of the vehicle, inconvenience,
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 59
    requirements outlined in your Owner's Manual and your Nissan Service & Maintenance Guide. Nissan North America, Inc. and your Nissan dealer realize that there are numerous sources for parts and accessories in today's automotive parts aftermarket. However, Genuine Nissan parts and accessories are
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 60
    you detect any stone chips or scratches in the paint, touch them up immediately. ࡯ If you do much driving on gravel roads, consider installing mud or stone shields behind each wheel. ࡯ If your Nissan is damaged due to an accident or similar cause which destroys the paint and protective coating, have
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 61
    Assistance. Backed by Nissan and designed exclusively for Nissan owners, our Extended Protection Plan and Prepaid Maintenance Plan are available in a variety of coverage levels and time and mileage intervals, enabling you to customize a plan to suit your personal driving habits and length of
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 62
    's Name Address City State Zip Code NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know any remaining warranty coverage. Mileage
  • 2014 Nissan Pathfinder | Warranty Information Booklet - Page 63
    Nissan, the Nissan logo, and Nissan model names are Nissan trademarks. ©2013 Nissan North America, Inc. All rights reserved. Publication No.: WB2E NALLU2 WB14E NHEVU0 Printing : May 2013
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2014
HEV WARRANTY INFORMATION BOOKLET