2015 Nissan Pathfinder Warranty Information Booklet

2015 Nissan Pathfinder Manual

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  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 1
    ® 2015 WARRANTY INFORMATION BOOKLET
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 2
    TABLE OF CONTENTS 1 2 4 WARRANTY COVERAGE AT A GLANCE NISSAN'S CUSTOMER CARE PROGRAM 25 NISSAN'S COMMITMENT TO CUSTOMER SATISFACTION 33 5 9 2015 NEW VEHICLE LIMITED WARRANTY FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES SEAT BELT LIMITED WARRANTY
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 3
    TABLE OF CONTENTS 50 56 IMPORTANT TIRE SAFETY INFORMATION LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT PARTS, GENUINE NISMO S-TUNE PARTS, AND GENUINE NISSAN ACCESSORIES NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY GENUINE NISSAN ORIGINAL EQUIPMENT MUFFLER, GENUINE NISSAN SHOCK
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 4
    WARRANTY COVERAGE AT A GLANCE Summary of Warranty Coverage* 0 miles Basic Coverage Corrosion Coverage (Perforation) Powertrain Coverage Federal Emission Performance Federal Emission Defect Federal Emission Long Term Defect California Emission Performance California Emission Defect California
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    arbitration. The BBB will attempt to assist you to resolve the problem during mediation. If a satisfactory resolution has not been achieved during Nissan dealer is always available to assist you with all your automobile service requirements. If, however, a situation arises that you believe has
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 6
    a lawsuit, or seek other remedies provided by state law. Please see the "Supplement to 2015 Nissan Warranty Information Booklet & 2015 Nissan Owner's Manual" for additional information. BBB AUTO LINE may not be available in all states. We, Nissan, would be pleased to provide you with information
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 7
    ASSISTANCE OUTSIDE OF WARRANTY In our continuing effort to convey our commitment to service and customer satisfaction, Nissan may occasionally offer to pay or reimburse for part Information Booklet & 2015 Nissan Owner's Manual" for important information concerning consumer rights in your state.
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 8
    filing suit. Please refer to pp. 2-3 of this booklet and the "Supplement to 2015 Nissan Warranty Information Booklet & 2015 Nissan Owner's Manual" for additional information. (Continued on next page) 1 Nissan indicates Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003 which
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 9
    6 2015 NEW VEHICLE LIMITED WARRANTY THE WARRANTY BEGINS The warranty period begins on the date the vehicle is delivered to the first retail buyer or put into use, whichever is earlier. ENGINE Cylinder heads and block and all internal parts, rocker covers and oil pan, valve train and front cover,
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    for your vehicle as outlined in your Owner's Manual and your Nissan Service & Maintenance Guide, and maintaining copies of all maintenance records & the maintenance log located in your Nissan Service & Maintenance Guide can be used along with supporting repair invoices, receipts and other such
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    in quality or design to parts supplied by Nissan. MAINTENANCE SERVICE EXPENSE This warranty does not cover normal maintenance services as specified in both your Owner's Manual and Nissan Service & Maintenance Guide such as cleaning and polishing, wheel alignment, headlight aiming, replacement
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    FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES EMISSION DEFECTS WARRANTY Nissan1 warrants that your vehicle was designed, built and equipped to conform at the time of sale with all applicable United States emission standards. This warranty covers any repairs needed to correct defects in
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 13
    OR PERFORMANCE WARRANTIES These warranties do not cover: 1. Normal maintenance, service and parts replacement as outlined in the emissions control maintenance instructions of your Owner's Manual and your Nissan Service & Maintenance Guide. 2. Failures directly as a result of: Failure to perform
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 14
    FEDERAL VEHICLE EMISSION CONTROL LIMITED WARRANTIES WARRANTY PARTS LIST Fuel injection system ⅙ Engine control module/onboard diagnostic device ࡯ Oxygen sensor(s) ࡯ Mass air flow sensor ࡯ Intake manifold ࡯ Throttle body ⅙ Catalytic converter(s) ࡯ Exhaust manifold(s) ࡯ Exhaust tube from manifold to
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 15
    performance of the required maintenance listed in your Owner's Manual. Nissan recommends that you retain all receipts covering maintenance responsible for presenting your vehicle to a Nissan dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time
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    require scheduled replacement before 50,000 miles. These items are warranted only up to the replacement interval. The replacement intervals are outlined in the maintenance instructions in your Nissan Service & Maintenance Guide.
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 17
    14 CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES1, 2 LONG-TERM EMISSION SYSTEM DEFECTS WARRANTY PARTS LIST Exhaust Manifold w/Catalytic Convertero Front Exhaust Tube w/Catalytic Convertero Center Exhaust Tube Front Exhaust Tube Torque Converter Drive Plate Transmission Control Module Intake
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 18
    Titan Versa / Versa Note Xterra X X X X X X X X X X X X X EGI Wiring Harness Fuel Tank Engine Control Moduleo Throttle Body Evaporative Emission Canister Intake Manifold Intake Manifold Collector Exhaust Manifold w/Catalytic Convertero Exhaust Manifold X X X Front Exhaust Tube w/Catalytic Convertero
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    IS NOT COVERED These warranties do not cover: 1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your Owner's Manual and your Nissan Service & Maintenance Guide. 2. Failures directly as a result of: Lack of performance of required
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    if your vehicle fails a "smog check" test, you may choose to have diagnosis of the failure and repairs made at a Nissan dealer or at another service facility. If the inspection failure is the result of a condition covered by these warranties, you must take your vehicle to an authorized Nissan dealer
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    during regular business hours at your expense in order to obtain warranty service. The names and addresses of authorized Nissan dealers are listed in accident or collision damage. (Proper use is outlined in your Owner's Manual). Color fading, spotting or other cosmetic items when the belt is
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 22
    Drop In Bedliners is: Penda Corporation For Customer Assistance: Telephone: Call Penda Warranty Headquarters toll free at 1-866-PENDA-99. A customer service representative is available to process your information from 8 a.m. - 5 p.m. (CST) On-Line: Access the Penda website at www.penda.com, locate
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 23
    maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information Section of this purchase. Mounting and balancing of tires is included. The cost of any other service charges and applicable taxes are payable by the user. When more than 2/
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    section of this booklet for essential safety and maintenance information. 21 DANGER Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in this booklet may result in tire failure or explosion causing serious personal
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 25
    of the safety and maintenance recommendations or warnings contained in this manual. This Limited Warranty is in addition to and/or may be been used only on the vehicle on which it was originally installed in noncommercial service. WHAT IS WARRANTED AND FOR HOW LONG Before wearing down to 2/32 inch
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    you to have your tires regularly inspected and rotated per the vehicle Owner's Manual and to furnish proof of same in order to receive an adjustment. Such proof should show the date, mileage, and servicing location. A sales receipt containing this information will suffice. It is your obligation to
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 27
    North American Tire LLC 535 Marriott Dr. Nashville, TN 37214 Please contact Bridgestone Firestone for a copy of their "Tire Maintenance, Safety and Warranty Manual". For Customer Assistance: 1-800-847-3272 SAFETY INFORMATION Any tire, no matter how well constructed, may fail in use as a result of
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 28
    OR LIGHT TRUCK TIRES Any new Goodyear or Dunlop highway auto or light truck tire, other than radial auto, radial light truck tires, removed from service due to a covered warranty condition during the first 1/32" of usable treadwear will be replaced with a comparable new Goodyear or Dunlop tire at no
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    tire failure cannot occur. HOW DO YOU OBTAIN AN ADJUSTMENT? A. You must present the tire to be adjusted to an authorized Goodyear or Dunlop service facility. Tires replaced on an adjustment basis become the property of The Goodyear Tire & Rubber Company, Goodyear Dunlop Tires North America, Ltd. or
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    by an authorized Goodyear or Dunlop service facility. The form must be should be replaced when problems are detected and whenever follow the vehicle Owner's Manual because some vehicle manufacturers prohibit injury or death. TIRE CARE AND MAINTENANCE GUIDE The easiest way to help ensure satisfactory
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    the vehicle placard, vehicle certification label or in the vehicle Owner's Manual: Underinflation is the leading cause of tire failure and may result replacement tires. DO CHECK YOUR TIRES FOR WEAR Always remove tires from service when they reach two thirty-seconds of an inch (2/32) remaining tread
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    Follow tire manufacturer's instructions and match tire diameter to rim diameter. Mount light truck radials on rims approved for radial service. Do not Before you replace your tires, always consult the vehicle Owner's Manual and follow the vehicle manufacturer's replacement tire recommendations. Ve-
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 33
    pressure, damage and treadwear. FOR SERVICE ASSISTANCE OR INFORMATION, FIRST CONTACT Street Akron, OH 44316-0001 Check your vehicle's Owner's Manual (or your vehicle) to determine if it is equipped with or Dunlop Run-Flat (Dunlop Self- Supporting Technology [DSST]) tires to obtain the performance
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    be driven at low or zero air pressure (refer to your vehicle Owner's Manual for these limitations). To help prolong the life of a tire operating under replacement. To locate the nearest authorized Goodyear or Dunlop Run-Flat service facility, call 1-800GOODYEAR (1-800-466-3932). WARNING Because of
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 35
    or Dunlop Run-Flat (Dunlop Self- Supporting Technology [DSST]) tires to obtain the performance service personnel at a Goodyear or Dunlop Run-Flat service facility. Do not attempt to mount or demount Run-Flat tires yourself; TIRE PRESSURE MONITORING SYSTEM ALERT Refer to your vehicle Owner's Manual
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    WILL NOT FAIL OR BECOME UNSERVICEABLE IF NEGLECTED OR MISTREATED. If an eligible Passenger or Light Truck or Serva-Spare tire, used in normal service, becomes unserviceable from a condition other than those listed under Section 4, during or after the time or treadwear periods shown below, it will be
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 37
    of purchase. b. Continental/General Exclusions Tire(s) submitted for an adjustment in service for longer than 72 months from date of purchase*, are not covered tire trueing, chain damage, brakes or any similar mechanical problem, extreme temperature exposure, misuse, negligence, and abusive driving
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    WARNING Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in any parts or service regardless of mileage or months of service. This includes payment for tire rotation, alignment, towing, road service, valve stems and
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    toward purchase of a new, comparable Hankook Tire based upon the amount of tread actually worn. The cost of mounting, balancing and any other service charges or applicable taxes shall be paid by the user. Otherwise adjustment for compensation will be made on a prorata basis calculated by multiplying
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    use an accurate air pressure gauge to check pressure and maintain it at the level recommended on the vehicle tire placard or in the Owner's Manual. Underinflation produces extreme flexing of sidewalls and builds up heat to the point that premature tire failure may occur. Overinflation can cause the
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 41
    jobs and can wear differently. Consult your vehicle Owner's Manual for mileage recommendations and rotation patterns. ● ADDITIONAL SAFETY repair in the tread area. TIRE SERVICE ASSISTANCE OR INFORMATION When you have tire problems, Hankook provides service and assistance. Any time you see
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    toward purchase of a new, comparable Kumho Tire based upon the amount of tread actually worn. The cost of mounting, balancing and any other service charges or applicable taxes shall be paid by the user. Otherwise adjustment for compensation will be made on a pro-rata basis calculated by multiplying
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 43
    use an accurate air pressure gauge to check pressure and maintain it at the level recommended on the vehicle tire placard or in the Owner's Manual. Underinflation produces extreme flexing of sidewalls and builds up heat to the point that premature tire failure may occur. Overinflation can cause the
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 44
    and can wear differently. Consult your vehicle Owner's Manual for mileage recommendations and rotation patterns. ● ADDITIONAL SAFETY Stores Inc. Fax: (604) 241-5591 TIRE SERVICE ASSISTANCE OR INFORMATION When you have tire problem, Kumho provides service and assistance. Any time you see damage to
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 45
    selling price of the tire. The cost of mounting, balancing and any other service charges or applicable taxes are payable by the user. WHO IS COVERED The the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information Section of this
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 46
    section of this booklet for essential safety and maintenance information. 43 DANGER Disregarding any of the safety precautions and instructions contained in the Owner's Manual or the Important Tire Safety Information in this booklet may result in tire failure or explosion causing serious personal
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 47
    you. (3) The tires must be used in normal highway service on the vehicle they were originally installed, used in non-commercial service and in accordance with the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information section of
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 48
    resulting in serious personal injury or death. Consult your vehicle Owner's Manual for proper use of your "temporary use" spare tire. The "T" type spare tire, be sure to follow the vehicle manufacturer's instructions. FAILURE TO OBSERVE RECOMMENDED PRECAUTIONS COULD LEAD TO ERRATIC VEHICLE BEHAVIOR
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 49
    pulling, noise, due to the unlikely event of multiple tires with uniformity problems. Claims for weather/ozone cracking after 5 years from the date of Manual for coverage). (20) "T" Type temporary spare tires used at speeds over 50 miles per hour, exhibiting such damage. (21) Dealer service charges
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 50
    the maintenance recommendations and safety warnings contained in the Owner's Manual and in the Important Tire Safety Information section of this booklet loss of time, loss of use of vehicle, towing charges, road service or inconveniences). Some states do not allow the exclusion or limitation of
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 51
    ! SERIOUS INJURY MAY RESULT FROM: (1) Tire failure due to underinflation, vehicle overloading or use in excess of legal speeds - follow Owner's Manual and tire data placard in your vehicle. (2) Explosion of tire/rim assembly due to improper mounting - only specially trained persons should mount
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 52
    information. WHAT YOU MUST DO To obtain information on tire warranties and tire dealer service locations or for customer service, contact the appropriate warrantor listed above. In order to obtain warranty service, you must present the unserviceable tire to an authorized Nissan dealer or to an
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 53
    well constructed, may fail due to improper maintenance or service factors. This could create a risk of property damage and serious or fatal injury. Disregarding any of the safety precautions and instructions contained in this manual may result in tire failure or explosion causing serious personal
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 54
    , replacement tires must have speed ratings equal to or higher than those fitted as original equipment (as indicated on the vehicle placard or Owner's Manual). If tires with lower speed ratings are fitted, the speed capability of the vehicle will be lowered to the maximum speed capability of the
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 55
    properly repaired, internal structural damage resulting from the puncture may have occurred. Sometime later the damage may cause the tire to be removed from service. If the tire has a puncture in the tread which exceeds 1/4 inch (6mm), the tire must be replaced. If any tire has sustained a puncture
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 56
    tires should be rotated in such a way to alleviate the problem. Check your vehicle for any mechanical problems and correct if necessary. Any rotation pattern or procedure may be followed including those indicated in the Owner's Manual. Some tires have arrows on the sidewall showing the direction in
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 57
    suddenly when driving on a high-pressure temporary spare. Note: When using any temporary type spare tire, be sure to follow the vehicle Owner's Manual instructions. REPLACING TWO TIRES If your vehicle was originally equipped with four tires that were the same size and you are only replacing two of
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 58
    any damage to a tire, replace with spare and see the tire manufacturer's dealer or your Nissan dealership. For further information, the Consumer Tire Guide on passenger tire care, safety and mileage performance is available in the United States by writing the Tire Industry Safety Council, Box 1801
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 59
    parts replacement as outlined in the maintenance schedule of your Nissan Service & Maintenance Guide. 4. Damage or failures of parts resulting from: Misuse (your Owner's Manual is your guide to proper use). Accident, theft, fire, driving through water resulting in engine water ingestion. ࡯ ࡯ HOW
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 60
    is installed, to an authorized Nissan dealer in the United States or Canada at your expense with proof of purchase (parts invoice or service repair order from an authorized Nissan dealer). LIMITATION OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAW RIGHTS EXTRA EXPENSES - LIMITATIONS OF DAMAGES
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 61
    58 NISSAN LIFETIME REPLACEMENT PANEL CORROSION LIMITED WARRANTY1 WHAT YOU MUST DO The purchaser must present the original receipts and/or repair orders to a Nissan dealer in order to invoke this warranty. The dealership will then validate and verify warranty coverage prior to authorization for
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 62
    adjustments, or (b) which are paid for under the terms of any service contract. Such parts are instead warranted against defects in material or workmanship or failure(s) of parts resulting from: Misuse (your Owner's Manual is your guide to proper use.) Accident, theft, fire, driving through water.
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 63
    SHOCK ABSORBER AND STRUT LIFETIME LIMITED WARRANTY1 WHAT YOU MUST DO In order to obtain lifetime limited warranty service, bring your vehicle, proof-of-purchase (service repair order from an authorized Nissan dealer in the United States) and personal identification (driver's license, etc.) to
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 64
    . Proper use is described in the vehicles Owner's Manual. Improper installation or battery charging. Vehicle electrical malfunctions not salvageЉ or similar title). WHAT YOU MUST DO In order to obtain warranty service, you must deliver the warranted battery or the vehicle in which the battery is
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 65
    62 REPLACEMENT BATTERY LIMITED WARRANTY1 Months In Service 0-24 25-32 33-50 Customer Pay Percentage 0% 25% 50% EXTRA EXPENSES-LIMITATIONS the customer pay percentage. For example, should the battery fail after 40 months of service you would pay 50% of the suggested retail price of the new battery.
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 66
    the use of expeditious handling and premium transportation - all of which is supported by one of the most extensive and efficient parts distribution systems in the in your Owner's Manual and your Nissan Service & Maintenance Guide. RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS FOR
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 67
    warranty does not cover non-genuine sheet metal parts or damage caused by the installation of such non-genuine sheet metal parts. SEE YOUR OWNER'S MANUAL FOR FURTHER DETAILS.
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 68
    technicians using Genuine Nissan or Nissanapproved new or remanufactured parts to maintain your vehicle in top running condition. 3. Payment-free service, other than your deductible (if applicable). Dealers are paid directly by Nissan. 4. All Security+Plus® Extended Protection Plans are transferable
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 69
    from an authorized Nissan dealership. Vehicles under the Basic New Vehicle Limited Warranty (3 years/36,000 miles) are eligible for a new Security+Plus® service contract. Pre-owned plans are available at the time of sale for vehicles within ten (10) model years and fewer than 100,000 actual vehicle
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 70
    Address City State Zip Code NOTE: read this booklet carefully and keep it in your vehicle. Present it to an authorized NISSAN dealer when warranty service is required. It should remain with your vehicle when you sell it so subsequent owners will know any remaining warranty coverage. Mileage
  • 2015 Nissan Pathfinder | Warranty Information Booklet - Page 71
    Nissan, the Nissan logo, and Nissan model names are Nissan trademarks. ©2014 Nissan North America, Inc. All rights reserved. Publication No.: WB2E NALLU2 WB15E NALLU3 Printing : November 2014
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2015
WARRANTY INFORMATION BOOKLET