2001 Oldsmobile Intrigue Owner's Manual - Page 316
2001 Oldsmobile Intrigue Manual
Page 316 highlights
Customer Satisfaction Procedure Oldsmobile retailers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of retail facility management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the retail facility or the general manager. 1 A 8-2
Customer
Satisfaction
Procedure
1
A
Oldsmobile retailers have the facilities, trained
technicians and up-to-date information to promptly
address any concerns
you
may have. However, if a
concern has not been resolved to your complete
satisfaction, take the following steps:
STEP
ONE
--
Discuss your concern with a member
of retail facility management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the retail facility
or
the
general manager.
8-2