2005 Saab 9-3 Owner's Manual - Page 267

Customer Assistance and Information 265 Reporting Safety Defects (USA) If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Saab Cars USA, Inc. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Saab Cars USA, Inc. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-4249393 (or 202/366-0123 in Washington D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from the Hotline. Reporting Safety Defects to the Canadian government If you live in Canada, and believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to Transport Canada at Box 8880, Ottawa, Ontario, K1G 3J2. In addition to notifying Transport Canada in a situation like this, we certainly hope you will notify us. In Canada, please call our Saab Customer Assistance Centre at 1800-263-1999. Or write: General Motors of Canada Limited Customer Assistance Centre, 1908 Colonel Sam Drive, Oshawa, Ontario, L1H 8P7.