2010 Toyota Land Cruiser Warranty, Maitenance, Services Guide
2010 Toyota Land Cruiser Manual
2010 Toyota Land Cruiser manual content summary:
- 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 1
LAND CRUISER 2 0 1 0 MAINTENANCE GUIDE WARRANTY & www.toyota.com OWNER INFORMATION CHANGE FORM If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 2
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 3
Toyota Family 2010 (LND) 2010 (LND) T hank you for purchasing a Toyota vehicle. We know you have many options when considering which vehicle to buy, and we appreciate your decision to select Toyota. For more information about our vehicles, our company or the products and services available for - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 4
Satisfaction Down the Road The Immobilizer Key Transportation Assistance If You Need Assistance Warranty Coverage at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 5
Off-Road Daily Maintenance Maintenance Log Explanation of Maintenance Items Vehicle Identification vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the "Scheduled Maintenance" link. Then select your vehicle's model name, model year and current time or mileage - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 6
the card at the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 7
The Immobilizer Key THE NEW WORLD OF ANTI-THEFT TECHNOLOGY This Toyota vehicle may be equipped with an electronic "immobilizer" anti-theft system. When the key is inserted into the ignition switch it transmits an electronic code to an immobilizer computer. The engine will only start if the code in - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 8
all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key and - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 9
in one day but the vehicle must be kept overnight due to dealer or owner scheduling conflicts. The Transportation Assistance Policy applies for the duration of the New Vehicle Limited Warranty. The policy applies to all 2010 model-year Toyotas sold and serviced by authorized Toyota dealerships in - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 10
To request that your case be reviewed through the program, complete the customer claim form in the Owner's Warranty Rights Notification booklet (found please have your vehicle identification number, the current mileage on your Toyota and the names of your selling and servicing dealerships. Step 1 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 11
called the California Dispute Settlement Program (CDSP). A brochure about the Owner's Warranty Rights Notification booklet for the requirements applicable to your state. This information about the Dispute Settlement Programs is correct as of the date of printing. However, the programs may be changed - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 12
Warranty Coverage at a Glance WARRANTY 10 Introduction - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 13
2010 model year Land Cruiser vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States and normally operated or touring in the United States, U.S. territories or Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle owners - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 14
New Vehicle Limited Warranty WHAT IS COVERED AND HOW LONG Basic Warranty WARRANTY This oil pan, oil pump, engine mounts, turbocharger housing and all internal parts, supercharger housing and all internal parts, engine control computer, water pump, fuel pump, seals and gaskets. Restraint Systems - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 15
on pages 13-14. Coverage is for 60 months, regardless of mileage. For information on how to protect your vehicle from corrosion, see the section entitled "Corrosion Prevention and Appearance Care" in the Owner's Manual. This warranty does not cover damage or failures resulting directly or indirectly - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 16
New Vehicle Limited Warranty Maintenance Expense WARRANTY Normal maintenance services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake pads/linings and clutch - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 17
New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 18
the time of sale with applicable federal emissions standards. • Is free from defects in materials and workmanship that may cause the vehicle to fail to meet these standards. Federal regulations require that this warranty be in effect for two years or 24,000 miles from the vehicle's in-service date - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 19
of the New Vehicle Limited Warranty also apply to this warranty. WARRANTY PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel injection system components - Airflow sensor - Engine control module - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 20
Federal Emission Control Warranty MAINTENANCE Exhaust Gas Recirculation (EGR) System WARRANTY • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 21
." REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 22
Division (6405J) Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 23
before 1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA-approved emissions test within three - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 24
covered by the Federal Emission Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2010 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the state's stringent - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 25
-TERM Emission Control System DEFECT WARRANTY. OWNER'S WARRANTY RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 26
" section of the New Vehicle Limited Warranty also apply to this warranty. Air/Fuel Metering System • Air pump • Engine control computer (engine control module) • Fuel pump • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Catalytic converter (warm - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 27
California Emission Control Warranty MAINTENANCE You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 28
control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Toyota - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 29
If you have questions or concerns about your vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 30
The tires that come as original equipment on your vehicle are warranted by their manufacturer and not Toyota. A separate warranty statement for the tires is in your glove box. To obtain service for a tire defect, take the tire to an authorized dealer of the tire manufacturer. (Refer to your local - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 31
according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 32
vehicle's exact specifications. Your Toyota dealership maintains an extensive inventory of Genuine Toyota Parts to meet your vehicle service covered by their own warranty (see your dealer for details) or the remainder of any applicable New Vehicle Limited Warranty, whichever is longer. Non-Genuine - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 33
Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Toyota dealership. If your vehicle invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer's suggested retail price - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 34
Notes WARRANTY 32 Your Responsibilities - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 35
. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. With proper maintenance and care, your vehicle will last longer and deliver more dependable - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 36
It is especially important to regularly replace the engine oil and oil filter. Failure to do so can cause oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 37
Be sure to keep an eye on your mileage so that you obtain maintenance when recommended. If you are a low-mileage driver, mark your calendar to remind yourself that you obtained Genuine Toyota Service for your vehicle. The dealership will mark the dealer service verification area with the following - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 38
items, the maintenance log indicates services that should be performed on vehicles that are driven under especially demanding Vehicle Maintenance and CareЉ section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 39
Whenever you take your vehicle off-road through deep sand, mud or water, perform these inspections every day: • Check ball joints and dust covers • Check brake lines and hoses • Check brake pads/disc • Check differential oil • Check drive shaft boots • Check engine air filter • Check nuts and bolts - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 40
miles or 6 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 10,000 miles or 12 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 41
dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace front differential oil Replace rear differential oil Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 42
or 24 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 25,000 miles or 30 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 43
joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs4 Drive shaft boots Engine coolant5 Exhaust pipes and mountings Front differential oil Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses Fuel tank cap gasket Radiator and condenser - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 44
or 42 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 40,000 miles or 48 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 45
dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace front differential oil Replace rear differential oil Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 46
or 60 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 55,000 miles or 66 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 47
joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs4 Drive belts5 Drive shaft boots Engine coolant6 Exhaust pipes and mountings Front differential oil Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses Fuel tank cap gasket Radiator and - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 48
or 78 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 70,000 miles or 84 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 49
dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace front differential oil Replace rear differential oil Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 50
or 96 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 85,000 miles or 102 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 51
joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs4 Drive belts Drive shaft boots Engine coolant5 Exhaust pipes and mountings Front differential oil Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses Fuel tank cap gasket Radiator and - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 52
Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 100,000 miles or 120 months Replace engine coolant4 Replace engine oil and oil filter1 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 53
dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace front differential oil Replace rear differential oil Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 5 Reset - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 54
or 132 months Replace engine oil and oil filter Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions2 Driving on dirt roads or dusty roads: 1 115,000 miles or 138 months Replace engine oil and oil filter1 Rotate tires - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 55
joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs5 Drive belts Drive shaft boots Engine coolant6 Exhaust pipes and mountings Front differential oil Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses Fuel tank cap gasket Radiator and - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 56
yourself, see the "Vehicle Maintenance and Care" and "Do-It-Yourself Maintenance" sections of the Owner's Manual. Brake Lines and Hoses Cabin Air Filter Clean or replace at specified intervals. Driving in heavy traffic, on dirt roads or in urban, desert or dusty areas may shorten filter's life. - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 57
coolant is used, replacement intervals may be different. Engine Oil and Filter Replace the oil filter and drain and refill the engine oil at specified intervals. For recommended oil grade and viscosity, refer to the Owner's Manual. Exhaust Pipes and Mountings Visually inspect the exhaust pipes - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 58
and front/rear suspension member retaining bolts to specified torque. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. . Have any problem repaired immediately by a qualified technician. Spark Plugs Replace at specified intervals. Install new plugs of the - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 59
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE Maintenance Log 57 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 60
Notes MAINTENANCE 58 Maintenance Log - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 61
Notes MAINTENANCE Maintenance Log 59 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 62
Notes MAINTENANCE 60 Maintenance Log - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 63
Notes MAINTENANCE Maintenance Log 61 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 64
Notes MAINTENANCE 62 Maintenance Log - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 65
Notes MAINTENANCE Maintenance Log 63 - 2010 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 66
Notes MAINTENANCE 64 Maintenance Log