2011 Toyota Highlander Warranty, Maitenance, Services Guide
2011 Toyota Highlander Manual
2011 Toyota Highlander manual content summary:
- 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 1
attached, please call the Toyota Customer Experience Center at (800) 331-4331. City Company name Check one: Same owner, name and/or address has changed New owner, purchased vehicle used Effective date of this information Same owner, additional driver who should receive product/safety updates - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 2
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 3
There are two easy-to-follow sections: one for warranty and one for maintenance. The tab on the side of each page identifies the section you are in. For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 4
at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty Service 29 31 2 - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 5
Warranty 32 33 Maintenance Log Using the Maintenance Log Charts Schedule A - 4-Cylinder Engines Schedule B - V6 Engines Explanation of Maintenance Items Vehicle Identification 34 36 52 68 72 Find It Online For your convenience, scheduled maintenance information for your vehicle is also available - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 6
sure to review this information carefully, since proper maintenance is required to ensure that warranty coverage remains intact. All information in this booklet is the latest available at the time of publication and, with the exception of the emission control warranties, is subject to change without - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 7
The Immobilizer Key WARRANTY THE NEW WORLD OF ANTI-THEFT TECHNOLOGY This Toyota vehicle may be equipped with an electronic "immobilizer" anti-theft system. When the key is inserted into the ignition switch it transmits an electronic code to an immobilizer computer. The engine will only start if the - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 8
all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key and - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 9
the duration of the New Vehicle Limited Warranty. The policy applies to all 2011 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska. For further details, please consult your Toyota dealer. • The warranty repairs will take longer than one - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 10
when you call: • Your Toyota's vehicle identification number (located on the driver's side corner of the dashboard, under the window) • Current mileage on your vehicle • Name of your Toyota dealership A Toyota customer relations representative will assist you in working with the dealership to find - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 11
to your state. This information about the Dispute Settlement Programs is correct as of the date of printing. However, the programs may be changed without notice. For the most current information about the programs, call the Toyota Customer Experience Center at (800) 331-4331. Introduction 9 - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 12
Warranty Coverage at a Glance WARRANTY 10 Introduction - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 13
Vehicles Are Covered These warranties apply to all 2011 model year Highlander vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States and normally operated or touring in the United States, U.S. territories or Canada. Warranty coverage is automatically - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 14
timing chain/belt and cover, flywheel, valve covers, oil pan, oil pump, engine mounts, turbocharger housing and all internal parts, supercharger housing and all internal parts, engine control computer, water pump, fuel pump, seals and gaskets. Restraint Systems Warranty This warranty covers repairs - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 15
Appearance Care" in the Owner's Manual. This warranty does not cover damage or failures resulting directly or service to the nearest authorized Toyota dealership is covered. Tires Tires are covered by a separate warranty provided by the tire manufacturer. See page 28. Normal Wear and Tear Noise - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 16
New Vehicle Limited Warranty WARRANTY Maintenance Expense Normal maintenance services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake pads/linings and clutch - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 17
you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 18
Federal Emission Control Warranty WARRANTY WHAT IS COVERED AND HOW LONG Emission Defect Warranty Toyota warrants that your service date, whichever occurs first. However, under the terms of the Basic Warranty, Toyota provides coverage of three years or 36,000 miles, whichever occurs first. Specific - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 19
"What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. WARRANTY PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel injection system components - Airflow - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 20
Emission Control Warranty WARRANTY MAINTENANCE Exhaust Gas Recirculation (EGR) System • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 21
Control Warranty WARRANTY IF YOUR VEHICLE FAILS AN EMISSIONS TEST If your vehicle fails an EPA-approved emissions test, you may make a claim under the Emission Performance Warranty control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 22
Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California Emission Control Warranty - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 23
placed into service as a company car or demonstrator prior to delivery. The Emission Performance Warranty period commenced on the date the vehicle was first placed into service, which was: Month Day Year Note: The dealership makes no representation or warranty that the emission control system or - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 24
states to which this warranty applies. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2011 vehicle. In California, new - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 25
is your LONG-TERM Emission Control System DEFECT WARRANTY. OWNER'S WARRANTY RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 26
"What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. Air/Fuel Metering System • Engine control computer (engine control module) • Fuel pressure regulator • Fuel pump • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 27
or repairs is not covered by this warranty. REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 28
agree to a delay, or when a delay is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota dealership is unable to complete repairs on your - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 29
about your vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 30
.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone/Firestone 535 Marriott Drive Nashville, TN - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 31
according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 32
Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the remainder - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 33
or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 34
. Along with other important information related to vehicle service, you'll find factory-recommended maintenance guidelines and a log in which to and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. With - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 35
should change your vehicle's oil and filter). Failure to do so can cause oil starvation and or oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair services - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 36
's exact specifications. When you you are a low-mileage driver, mark your calendar to space for your Toyota dealership to certify that you obtained Genuine Toyota Service for your vehicle. The dealership will mark the dealer service verification area with the following stamp (which may be customized - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 37
car wax as used for the vehicle body. • DO NOT USE: Any kind of chemical based cleaners, alcohol, solvents, gasoline, steam cleaners, scouring pads, wire brushes, or coarse abrasives to clean your wheels. MAINTENANCE Engine Oil Selection Please refer to your Owner's Manual for the specific oil - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 38
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 39
Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body 2 SCHEDULE A NON-SYNTHETIC DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 40
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 41
of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers __ Brake lines - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 42
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 43
Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body 2 SCHEDULE A NON-SYNTHETIC DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 44
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 45
of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers __ Brake lines - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 46
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 47
Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body 2 SCHEDULE A NON-SYNTHETIC DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 48
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 49
of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers __ Brake lines - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 50
engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 51
Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body 2 SCHEDULE A NON-SYNTHETIC DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 5 Reset the oil - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 52
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 53
driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 4 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 54
police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 55
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: 2 DATE: MILEAGE: SCHEDULE B SYNTHETIC 1 2 3 4 Reset the oil replacement reminder light - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 56
32°F / 0°C: Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE: SCHEDULE - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 57
of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers __ Brake lines - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 58
police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 59
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: 2 DATE: MILEAGE: SCHEDULE B SYNTHETIC 1 2 3 4 Reset the oil replacement reminder light - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 60
32°F / 0°C: Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE: SCHEDULE - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 61
of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers __ Brake lines - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 62
police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 63
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: SCHEDULE B SYNTHETIC 1 2 3 4 Reset the oil replacement reminder light - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 64
32°F / 0°C: Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE: SCHEDULE - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 65
of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers __ Brake lines - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 66
police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 67
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: SCHEDULE B SYNTHETIC 1 2 3 4 5 Reset the oil replacement reminder light - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 68
32°F / 0°C: Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE: SCHEDULE - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 69
driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 4 Rotate tires Inspect the following: __ Automatic transmission fluid __ Ball joints and dust covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 70
" sections of the Owner's Manual. Brake Lines and Hoses Visually inspect Cabin Air Filter Replace at specified intervals. Driving in heavy traffic, on dirt roads or in urban, desert or dusty areas may shorten filter's life. More frequent replacement may be necessary. Ball Joints and Dust Covers - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 71
specifically for the model and model year of your vehicle. • Always properly secure the driver's floor mat using the retaining hooks. • Never install another floor mat on top of the existing driver's floor mat. • Never install the driver's floor mat upside down. MAINTENANCE Engine Air Filter - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 72
FOR 0W20 motor oil, the oil change interval does not change. It remains 5,000 miles or 6 months, REGARDLESS OF WHETHER 0W20 MOTOR OIL IS BEING USED. For customers who primarily drive their vehicle under any of the listed Special Operating Conditions, the motor oil and filter should be replaced - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 73
any problem repaired immediately by a qualified technician. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When With the vehicle stopped, check for excessive freeplay in the steering wheel. Inspect the linkage for bending and damage and the dust boots - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 74
Vehicle Identification Model In-service date Selling dealership MAINTENANCE Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number 72 Maintenance Log - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 75
Notes MAINTENANCE Maintenance Log 73 - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 76
Notes MAINTENANCE 74 Maintenance Log - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 77
Notes MAINTENANCE Maintenance Log 75 - 2011 Toyota Highlander | Warranty, Maitenance, Services Guide - Page 78
Notes MAINTENANCE 76 Maintenance Log