2011 Toyota Sequoia Warranty, Maitenance, Services Guide
2011 Toyota Sequoia Manual
2011 Toyota Sequoia manual content summary:
- 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 1
SEQUOIA 2 0 1 1 MAINTENANCE GUIDE WARRANTY & www.toyota.com OWNER INFORMATION CHANGE FORM If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 2
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 3
one for warranty and one for maintenance. The tab on the side of each page identifies the section you are in. For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We wish you many miles - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 4
at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty Service 29 31 2 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 5
Find It Online For your convenience, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the "Scheduled Maintenance" link. Then select your vehicle's model name, model year and current time or mileage. You'll be able to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 6
of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both offer plans to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 7
The Immobilizer Key WARRANTY THE NEW WORLD OF ANTI-THEFT TECHNOLOGY This Toyota vehicle may be equipped with an electronic "immobilizer" anti-theft system. When the key is inserted into the ignition switch it transmits an electronic code to an immobilizer computer. The engine will only start if the - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 8
if all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 9
overnight due to dealer or owner scheduling conflicts. The Transportation Assistance Policy applies for the duration of the New Vehicle Limited Warranty. The policy applies to all 2011 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska. For - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 10
that your case be reviewed through the program, complete the customer claim form in the Owner's Warranty Rights Notification mileage on your Toyota and the names of your selling and servicing dealerships. Step 1 Discuss the situation with a dealership manager, such as the service manager or customer - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 11
the requirements applicable to your state. This information about the Dispute Settlement Programs is correct as of the date of printing. However, the programs may be changed without notice. For the most current information about the programs, call the Toyota Customer Experience Center at (800) 331 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 12
Warranty Coverages at a Glance WARRANTY 10 Introduction - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 13
/or Toyota. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only. Which Vehicles Are Covered These warranties apply to all 2011 model year Sequoia vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 14
internal parts, engine control computer, water pump, fuel pump, seals and gaskets. Restraint Systems Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Toyota, subject to the exceptions indicated under "What Is - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 15
or tampering, including installation of non-Genuine Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 16
New Vehicle Limited Warranty WARRANTY Maintenance Expense Normal maintenance services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake pads/linings and clutch - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 17
New Vehicle Limited Warranty WARRANTY DISPUTE RESOLUTION If a dispute arises regarding your seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 18
COVERED AND HOW LONG Emission Defect Warranty Toyota warrants that your vehicle: • Was designed, built and equipped to conform at the time of sale - under local, state or federal law. This warranty is in effect for two years or 24,000 miles from the vehicle's in-service date, whichever occurs - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 19
equipment parts. Provisions under the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. WARRANTY PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 20
Federal Emission Control Warranty WARRANTY MAINTENANCE Exhaust Gas Recirculation (EGR) System • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 21
control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. systems. If you use replacement parts that have maintenance or replacement schedules different from those of Genuine Toyota Parts, you must follow the maintenance and replacement schedules - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 22
: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California Emission Control - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 23
and which were not in general use before 1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 24
are also covered by the Federal Emission Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2011 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the state - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 25
indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot deny warranty coverage solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance. You are responsible - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 26
converter) • Exhaust front pipe No. 2 (including catalytic converter) • Exhaust manifold • Exhaust manifold gasket EGR System • EGR cooler on models equipped with 1UR-FE • EGR pipe on models equipped with 1UR-FE Evaporative Control System • Charcoal canister • Emission control valve • Fuel tank - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 27
California Emission Control Warranty WARRANTY MAINTENANCE Other Parts Used in Above Systems • Transmission solenoid You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim solely because you do not have - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 28
control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. systems. If you use replacement parts that have maintenance or replacement schedules different from those of Genuine Toyota Parts, you must follow the maintenance and replacement schedules - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 29
within 30 days, you may have the repairs made under Toyota's provisions for emergency warranty repairs. See page 31 for details pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 30
local phone directory for dealer locations.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 31
your Toyota is operated and maintained according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 32
access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the remainder of any applicable New Vehicle Limited Warranty, whichever is longer. Non-Genuine Toyota Parts, or any damage or failures resulting from their use, are - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 33
available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement, present to an authorized Toyota dealership your paid repair invoices - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 34
Notes WARRANTY 32 Your Responsibilities - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 35
to scheduled maintenance, your vehicle requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 36
should change your vehicle's oil and filter). Failure to do so can cause oil starvation and or oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair services - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 37
certify that you obtained Genuine Toyota Service for your vehicle. The dealership will mark the dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles or Months? Toyota recommends obtaining scheduled maintenance for your vehicle every - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 38
in the ЉVehicle Maintenance and CareЉ section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. SuperChrome and Alloy Wheel Care If you purchased genuine Toyota accessory Aluminum Alloy Wheels, follow these cleaning - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 39
you take your vehicle off-road through deep sand, mud or water, perform these inspections every day: • Check ball joints and dust covers • Check brake lines and hoses • Check brake pads/disc • Check differential oil • Check drive shaft boots • Check engine air filter • Check nuts and bolts on - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 40
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 41
roads or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: SCHEDULE A NON-SYNTHETIC OIL Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 42
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 43
engine oil and oil filter 1 Rotate tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel lines - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 44
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 45
dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: SCHEDULE A NON-SYNTHETIC OIL Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 46
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 47
oil and oil filter 1 Rotate tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive belts 5 Drive shaft boots Engine coolant 6 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 48
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 49
roads or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: SCHEDULE A NON-SYNTHETIC OIL Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 50
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 51
oil and oil filter 1 Rotate tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive belts Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 52
Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 100,000 miles - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 53
roads or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: SCHEDULE A NON-SYNTHETIC OIL Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 5 Reset the oil - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 54
driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 55
joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 5 Drive belts Drive shaft boots Engine coolant 6 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses __ Fuel tank cap gasket - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 56
oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE: SCHEDULE B SYNTHETIC OIL 54 Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 57
oil filter 1 Replace engine oil and oil filter 1 Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: SCHEDULE B SYNTHETIC OIL 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 58
's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 59
engine oil and oil filter 1 Rotate tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel lines - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 60
/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 40,000 miles or 48 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 61
oil filter 1 Replace engine oil and oil filter 1 Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: SCHEDULE B SYNTHETIC OIL 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 62
's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 63
oil and oil filter 1 Rotate tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive belts 5 Drive shaft boots Engine coolant 6 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 64
/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 70,000 miles or 84 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 65
oil filter 1 Replace front differential oil (4WD) Tighten nuts and bolts on chassis and body Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: SCHEDULE B SYNTHETIC OIL 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 66
's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 67
oil and oil filter 1 Rotate tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive belts Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 68
/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 100,000 miles or 120 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 69
nuts and bolts on chassis and body Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: SCHEDULE B SYNTHETIC OIL 1 2 3 4 5 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 70
's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 71
joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 5 Drive belts Drive shaft boots Engine coolant 6 Exhaust pipes and mountings Front differential oil (4WD) __ Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses __ Fuel tank cap gasket - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 72
by a qualified technician immediately. Cabin Air Filter Clean or replace at specified intervals. Driving in heavy traffic, on dirt roads or in urban, desert or dusty areas may shorten filter's life. More frequent replacement may be necessary. Ball Joints and Dust Covers Check the suspension and - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 73
and Oil Filter Replace the oil filter and drain and refill the engine oil at specified intervals. For recommended oil grade and viscosity, refer to the Owner's Manual. NOTE: Your vehicle may be factory filled and certified with Genuine Toyota 0W20 motor oil. Refer to the maintenance log (Schedule - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 74
OIL USED (OR CERTIFICATION OF THE VEHICLE). Fuel Tank Cap Gasket Visually inspect for cracks, deterioration and damage and replace if necessary. Nuts and Bolts on Chassis and Body Re-tighten the seat-mounting bolts and front/rear suspension member retaining bolts to specified torque. MAINTENANCE - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 75
these operations. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, check for damage and uneven wear. Replace if necessary. MAINTENANCE Transfer Case Oil Inspect or replace at specified intervals. When performing inspections, check for - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 76
Vehicle Identification Model In-service date Selling dealership MAINTENANCE Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number 74 Maintenance Log - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 77
Notes MAINTENANCE Maintenance Log 75 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 78
Notes MAINTENANCE 76 Maintenance Log - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 79
SEQUOIA 2 0 1 1 F F V MAINTENANCE GUIDE WARRANTY & www.toyota.com OWNER INFORMATION CHANGE FORM If your name or address has changed or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Toyota to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 80
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 81
one for warranty and one for maintenance. The tab on the side of each page identifies the section you are in. For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We wish you many miles - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 82
at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty Service 29 31 2 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 83
Find It Online For your convenience, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the "Scheduled Maintenance" link. Then select your vehicle's model name, model year and current time or mileage. You'll be able to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 84
of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both offer plans to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 85
The Immobilizer Key THE NEW WORLD OF ANTI-THEFT TECHNOLOGY This Toyota vehicle may be equipped with an electronic "immobilizer" anti-theft system. When the key is inserted into the ignition switch it transmits an electronic code to an immobilizer computer. The engine will only start if the code in - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 86
if all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 87
overnight due to dealer or owner scheduling conflicts. The Transportation Assistance Policy applies for the duration of the New Vehicle Limited Warranty. The policy applies to all 2011 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska. For - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 88
that your case be reviewed through the program, complete the customer claim form in the Owner's Warranty Rights Notification mileage on your Toyota and the names of your selling and servicing dealerships. Step 1 Discuss the situation with a dealership manager, such as the service manager or customer - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 89
the requirements applicable to your state. This information about the Dispute Settlement Programs is correct as of the date of printing. However, the programs may be changed without notice. For the most current information about the programs, call the Toyota Customer Experience Center at (800) 331 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 90
Warranty Coverages at a Glance WARRANTY 10 Introduction - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 91
/or Toyota. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only. Which Vehicles Are Covered These warranties apply to all 2011 model year Sequoia vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 92
internal parts, engine control computer, water pump, fuel pump, seals and gaskets. Restraint Systems Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Toyota, subject to the exceptions indicated under "What Is - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 93
or tampering, including installation of non-Genuine Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 94
New Vehicle Limited Warranty Maintenance Expense WARRANTY Normal maintenance services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake pads/linings and clutch - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 95
New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 96
COVERED AND HOW LONG Emission Defect Warranty WARRANTY Toyota warrants that your vehicle: • Was designed, built and equipped to conform at the time of sale under local, state or federal law. This warranty is in effect for two years or 24,000 miles from the vehicle's in-service date, whichever occurs - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 97
equipment parts. Provisions under the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. WARRANTY PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 98
ignitor • Ignition wires • Spark plugs* Positive Crankcase Ventilation (PCV) System • Oil filler cap • PCV valve or orifice * Warranted until first required maintenance under terms of the California Emission Control Warranty. 8/80 = Covered for eight years or 80,000 miles, whichever occurs first - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 99
of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 100
: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California Emission Control - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 101
and which were not in general use before 1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 102
are also covered by the Federal Emission Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2011 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the state - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 103
indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot deny warranty coverage solely for the lack of receipts or your failure to ensure the performance of all scheduled maintenance. You are responsible - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 104
Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. Air/Fuel Metering System • Air pump • Engine control computer (engine control module) • Fuel pump • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Exhaust front - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 105
California Emission Control Warranty MAINTENANCE Evaporative Control System • Charcoal canister • Emission control valve • Fuel tank You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim solely because - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 106
control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. systems. If you use replacement parts that have maintenance or replacement schedules different from those of Genuine Toyota Parts, you must follow the maintenance and replacement schedules - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 107
within 30 days, you may have the repairs made under Toyota's provisions for emergency warranty repairs. See page 31 for details 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 108
local phone directory for dealer locations.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 109
your Toyota is operated and maintained according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 110
to any parts it may not have in stock. WARRANTY Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the remainder of any applicable New Vehicle Limited Warranty, whichever is longer. Non-Genuine Toyota Parts, or any damage or failures resulting from their use - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 111
available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement, present to an authorized Toyota dealership your paid repair invoices - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 112
Notes WARRANTY 32 Your Responsibilities - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 113
to scheduled maintenance, your vehicle requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 114
regularly replace the engine oil and oil filter. Failure to do so can cause oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair services may be performed by - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 115
certify that you obtained Genuine Toyota Service for your vehicle. The dealership will mark the dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles or Months? Toyota recommends obtaining scheduled maintenance for your vehicle every - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 116
abrasives to clean your wheels. Additional Maintenance In addition to scheduled maintenance, your Toyota requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are explained in the ЉVehicle Maintenance and CareЉ section of the Owner's Manual. Be sure to - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 117
you take your vehicle off-road through deep sand, mud or water, perform these inspections every day: • Check ball joints and dust covers • Check brake lines and hoses • Check brake pads/disc • Check differential oil • Check drive shaft boots • Check engine air filter • Check nuts and bolts on - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 118
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 5,000 miles or 6 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 119
Maintenance Log 12,500 miles or 15 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 15,000 miles or 18 months Check installation of driver's floor mat Clean cabin air filter Inspect - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 120
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 20,000 miles or 24 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 121
Maintenance Log 27,500 miles or 33 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 30,000 miles or 36 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 122
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 35,000 miles or 42 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 123
Maintenance Log 42,500 miles or 51 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 45,000 miles or 54 months Check installation of driver's floor mat Clean cabin air filter Inspect - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 124
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 50,000 miles or 60 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 125
Maintenance Log 57,500 miles or 69 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 60,000 miles or 72 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 126
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 65,000 miles or 78 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 127
Maintenance Log 72,500 miles or 87 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 75,000 miles or 90 months Check installation of driver's floor mat Clean cabin air filter Inspect - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 128
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 80,000 miles or 96 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 129
Maintenance Log 87,500 miles or 105 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 90,000 miles or 108 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 130
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 95,000 miles or 114 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 131
Maintenance Log 102,500 miles or 123 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 105,000 miles or 126 months Check installation of driver's floor mat Clean cabin air filter - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 132
oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 110,000 miles or 132 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 133
Maintenance Log 117,500 miles or 141 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 DEALER SERVICE VERIFICATION: DATE: MILEAGE: 120,000 miles or 144 months Check installation of driver's floor mat Inspect and adjust all fluid - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 134
technician immediately. Cabin Air Filter Clean or replace at specified intervals. Driving in heavy traffic, on dirt roads or in urban, desert or dusty areas may shorten filter's life. More frequent replacement may be necessary. Ball Joints and Dust Covers MAINTENANCE Check the suspension and - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 135
Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified intervals. For recommended oil grade and viscosity, refer to the Owner's Manual. When using E85 fuel, your engine oil may need to replaced more often. If using E85 fuel more than 50% of the time, change - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 136
any problem repaired immediately by a qualified technician. Spark Plugs Replace at specified intervals. Install new plugs of the same type as originally equipped. A qualified technician should perform this operation. Fuel Lines and Connections, Fuel Tank Band and Fuel Tank Vapor Vent System Hoses - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 137
Explanation of Maintenance Items Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, check for damage and uneven wear. Replace if necessary. Transfer Case Oil Inspect or replace at specified intervals. When performing inspections, check - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 138
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE 58 Maintenance Log - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 139
Notes MAINTENANCE Maintenance Log 59 - 2011 Toyota Sequoia | Warranty, Maitenance, Services Guide - Page 140
Notes MAINTENANCE 60 Maintenance Log