2012 Toyota Corolla Warranty, Maitenance, Services Guide
2012 Toyota Corolla Manual
2012 Toyota Corolla manual content summary:
- 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 1
follow sections: one for warranty and one for maintenance. The tab on the side of each page identifies the section you are in. T For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 2
Coverages at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 3
Table of Contents MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance Maintaining Your Warranty 32 33 Maintenance Log Using the Maintenance Log Charts Maintenance Log Explanation of Maintenance Items Vehicle Identification 34 36 52 56 3 - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 4
the card at the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 5
into the ignition switch it transmits an electronic code to an immobilizer computer. The engine will only start if the code in the key matches the code in the codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer or certain bonded - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 6
(one that will both open the doors and start the engine), one of the master keys is required. To make a dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 7
available and your vehicle is inoperative or unsafe to drive. W The policy does not apply when warranty repairs can be completed in one day but the vehicle must be kept overnight due to dealer The policy applies to all 2012 model-year Toyotas sold and serviced by authorized Toyota dealerships in - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 8
dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem servicing dealerships. Step 1 Discuss the situation with a dealership manager, such as the service (located on the driver's side corner of the dashboard, under the window - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 9
(CDSP). A brochure about the program is check the appropriate page of the Owner's Warranty Rights Notification booklet for the requirements applicable to your state. This information about the Dispute Settlement Programs is correct as of the date of printing. However, the programs may be changed - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 10
Warranty Coverages at a Glance WARRANTY 10 Introduction - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 11
apply to all 2012 model year Corolla vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States and normally operated or touring in the United States, U.S. territories or Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 12
and Transaxle Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets. Front-Wheel-Drive System Final drive housing and all internal parts, axle shafts, drive shafts, constant velocity joints - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 13
Alteration or tampering, including installation of non-Genuine Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 14
Limited Warranty Maintenance Expense WARRANTY Normal maintenance services such as Engine tune-ups Replacement of fluids and filters Lubrication Cleaning and polishing Replacement of spark plugs and fuses Replacement of worn wiper blades, brake pads/linings and clutch linings Incidental Damages - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 15
may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state. WARRANTY - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 16
Federal Emission Control Warranty WHAT IS COVERED AND HOW LONG Emission Defect Warranty WARRANTY effect for two years or 24,000 miles from the vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on pages 17-18 have coverage of eight years or 80, - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 17
Parts WARRANTY Air/Fuel Metering System Air/fuel ratio feedback control system Cold-start enrichment system Deceleration control system Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - Other components Air Induction System • Intake - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 18
plugs* Positive Crankcase Ventilation (PCV) System • Oil filler cap • PCV valve or orifice Other Parts Used in Above Systems • Data link connector (8/80) • Hoses, clamps, fittings, tubing and mounting hardware • Malfunction indicator light and bulb (8/80) • Pulleys, belts and idlers • Sealing - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 19
a delay, or when a delay is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 20
to: U.S. Environmental Protection Agency Vehicle Programs & Compliance Division (6405J) Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 21
car or demonstrator prior to delivery. The Emission Performance Warranty period commenced on the date the vehicle was first placed into service, which was: WARRANTY Month Day Year Note: The dealership makes no representation or warranty that the emission control system or any part thereof - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 22
Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2012 Your emission control system may include parts such as the fuel injection system, ignition system, catalytic converter and engine computer. - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 23
check test, all necessary repairs and adjustments will be made by Toyota to ensure that your vehicle passes the test. This is your Emission Control System PERFORMANCE WARRANTY. • If an emissions-related part as soon as a problem exists. The warranty repairs Air Resources Board, Mobile Source Control - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 24
miles from the vehicle's in-service date, whichever occurs first. WHAT IS NOT COVERED These warranty obligations do not apply to failures or noncompliance caused by: WARRANTY • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. • The use of - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 25
or repairs is not covered by this warranty. REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 26
California Emission Control Warranty IF YOUR VEHICLE FAILS A SMOG-CHECK TEST WARRANTY If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Toyota dealership and present a copy of the smog-check test report - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 27
follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El Monte, CA 91734-8001 (800) 242-4450 WARRANTY Your Warranties in - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 28
.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone/Firestone 535 Marriott Drive Nashville, TN - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 29
according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 30
of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 31
drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer's suggested retail price - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 32
other important information related to vehicle service, you'll find factory-recommended checks and visual inspections. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 33
It is especially important to both routinely check your vehicle's engine oil level (once a month) and regularly replace the engine oil and oil filter (see the Maintenance Log section of this booklet to determine how often you should change your vehicle's oil and filter). Failure to do so can cause - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 34
type of maintenance your vehicle needs and document that the work was performed. To ensure that your vehicle receives first-quality service and parts . If you are a low-mileage driver, mark your calendar to remind yourself to Service for your vehicle. The dealership will mark the dealer service - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 35
operating conditions indicated. If you only occasionally drive under these circumstances, it is not necessary to perform the additional services. SuperChrome and Alloy Wheel Care If you purchased genuine Toyota accessory Aluminum Alloy Wheels, follow these cleaning guidelines to maintain the - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 36
brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Replace engine oil and oil filter - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 37
Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: __ __ __ __ Ball joints and dust covers Brake lines and hoses Drive shaft boots Engine coolant 3 __ __ __ __ - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 38
25,000 miles or 30 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 39
all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 3 __ Drive shaft boots __ Engine coolant 4 __ Exhaust pipes - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 40
inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 40,000 miles or 48 months Check installation of driver - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 41
Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: __ __ __ __ Ball joints and dust covers Brake lines and hoses Drive shaft boots Engine coolant 3 __ __ __ __ - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 42
55,000 miles or 66 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 43
fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 3 __ Drive belts 4 __ Drive shaft boots __ Engine coolant 5 __ - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 44
inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 70,000 miles or 84 months Check installation of driver - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 45
Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft boots Engine coolant 3 __ __ __ __ - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 46
85,000 miles or 102 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 47
levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 3 __ Drive belts __ Drive shaft boots __ Engine coolant 4 __ Exhaust - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 48
inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 100,000 miles or 120 months Check installation of driver - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 49
Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft boots Engine coolant 4 __ __ __ __ - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 50
115,000 miles or 138 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 51
cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 3 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 4 __ Drive belts __ Drive shaft boots __ Engine coolant - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 52
operations. Automatic Transmission Fluid or Manual Transmission Oil Inspect or replace at specified intervals. When performing inspections, check each component for signs of leakage. If you discover any leakage, have it repaired by a qualified technician immediately. Cabin Air Filter Replace at - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 53
Explanation of Maintenance Items Drive Belts Inspect for cracks, excessive wear and oiliness. Check the belt tension and adjust if necessary. Replace the belts if they are damaged. Engine Coolant Drain the cooling system and refill with an ethylene-glycol type coolant. Inspect hoses and - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 54
Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified intervals. For recommended oil grade and viscosity, refer to the Owner's Manual. NOTE: Your vehicle is certified with Genuine Toyota 0W20 motor oil. For VEHICLES CERTIFIED FOR 0W20 motor oil, the oil change - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 55
the steering wheel. Inspect the linkage for bending and damage and the dust boots for deterioration, cracks and damage. Replace any damaged parts. A qualified technician should perform these operations. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When - 2012 Toyota Corolla | Warranty, Maitenance, Services Guide - Page 56
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE 56 Maintenance Log