2012 Toyota Venza Owners Manual - Page 207

2. ENTUNE SERVICE IF A MESSAGE APPEARS ON THE SCREEN When problems occur starting up the application player, a message will appear on the screen. Referring to the table below to identify the problem, take the suggested corrective action. Message "This feature is unavailable while transferring contacts." "There is a problem with the Bluetooth∗ connection. For troubleshooting assistance, please visit toyota.com or call 1-800-3314331." "This feature is unavailable during a handsfree call." To use the services, an active application needs to be running on your phone. For more information, please visit toyota.com. Apps connection was dropped. Please check your phone. ∗: Display conditions Contacts are being transferred manually from the phone book. Corrective action When the transfer of contacts is complete, perform the operation. Refer to http:// www.toyota.com/entune/ to confirm if the phone is compatible or not. After the hands-free call is finished, perform the operation. Refer to http:// www.toyota.com/entune/ to confirm if the phone is SSP compatible or not, and then activate the Entune application. After a few moments, retry the operation. 3 APPLICATION-THE OTHERS The cellular phone cannot be connected. A hands-free progress. call is in The Entune application cannot be connected to SSP. Communication was disconnected. Bluetooth is a registered trademark of Bluetooth SIG, Inc. 95