2013 Toyota Land Cruiser Warranty, Maitenance, Services Guide
2013 Toyota Land Cruiser Manual
2013 Toyota Land Cruiser manual content summary:
- 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 1
to the Toyota Family 2013 (LND) 2013 (LND) T hank you for purchasing a Toyota vehicle. We know you have many options when considering which vehicle to buy, and we appreciate your decision to select Toyota. We want you to enjoy owning your Toyota as much as you enjoy driving it. This booklet is - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 2
at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty Service 29 31 2 - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 3
Table of Contents MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance Maintaining Your Warranty 33 34 Maintenance Log Using the Maintenance Log Charts Off-Road Daily Maintenance Maintenance Log Explanation of Maintenance Items Vehicle Identification 35 37 38 54 58 3 - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 4
the card at the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 5
an electronic code to an immobilizer computer. The engine will only start if the code in the not match, the immobilizer disables the ignition and fuel systems. While an exact physical copy of the service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 6
(one that will both open the doors and start the engine), one of the master keys is required. To make a dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 7
vehicle must be kept overnight due to dealer or owner scheduling conflicts. The Transportation Assistance Policy applies for the duration of the New Vehicle Limited Warranty. The policy applies to all 2013 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 8
dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem , complete the customer claim form in the Owner's Warranty Rights Notification booklet (found in your , under the window) • Current mileage on your vehicle • Name of - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 9
California Dispute Settlement Program (CDSP). A brochure about the program is found in your Please check the appropriate page of the Owner's Warranty Rights Notification booklet for the date of printing. However, the programs may be changed without notice. For the most current information about - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 10
Warranty Coverage at a Glance WARRANTY 10 Introduction - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 11
2013 model year Land Cruiser vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States and normally operated or touring in the United States, U.S. territories or Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle owners - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 12
occurs first. Transmission and Transaxle Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets. Front-Wheel-Drive System Final drive housing and all internal parts, axle shafts, drive shafts - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 13
or tampering, including installation of non-Genuine Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 14
Normal maintenance services such as Engine tune-ups which the odometer has been altered so that actual vehicle mileage cannot be readily determined. Salvage or Total-Loss Vehicles by payment for a claim in lieu of repairs because the cost of repairs exceeded the cash value of the vehicle. This - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 15
Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state. WARRANTY Your Warranties in Detail 15 - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 16
Was designed, built and equipped to conform at the time of sale with applicable federal emissions standards. • Is free from defects in or 24,000 miles from the vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on pages 17-18 have coverage of - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 17
System Compressor Condenser Evaporator Associated Parts WARRANTY Air/Fuel Metering System Air/fuel ratio feedback control system Cold-start enrichment system Deceleration control system Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 18
Gas Recirculation (EGR) System WARRANTY • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual , switches and valves * Warranted until first required maintenance under terms of the California - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 19
factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 20
Federal Emission Control Warranty IF YOU HAVE QUESTIONS WARRANTY If you have questions or concerns about your federal emission warranty coverage, please refer to "If You Need Assistance" on pages 8-9. In the case of the Emission Performance Warranty, you may also request information from or report - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 21
use before 1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA-approved emissions test within - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 22
your 2013 vehicle. fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Toyota will repair your vehicle at no cost to you, including diagnosis, parts - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 23
part will be repaired or replaced by Toyota. This is your LONG-TERM Emission Control System DEFECT WARRANTY. OWNER'S WARRANTY RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual dealership as soon as a problem exists. The warranty repairs - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 24
Condenser Evaporator Evaporator O-Ring Expansion valve no.1 Air/Fuel Metering System • Air pump • Engine control computer (engine control module) • Fuel pump • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Exhaust front pipe (including catalytic - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 25
performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine Toyota Parts - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 26
is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota dealership is unable to complete repairs on your vehicle within 30 days, you may - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 27
California Emission Control Warranty IF YOU HAVE QUESTIONS If you have questions or concerns about your vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 28
For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone/Firestone 535 Marriott Drive Nashville, TN 37214 Bridgestone: (800) 847-3272 Firestone: (800) 356-4644 Dunlop Tires 1144 East Market Street Akron, OH - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 29
according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 30
of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 31
an authorized Toyota dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer's suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Toyota's recommended time - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 32
Notes WARRANTY 32 Your Responsibilities - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 33
timely maintenance. Along with other important information related to vehicle service, you'll find factory-recommended maintenance guidelines and a log and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 34
, mileage at time of service and a description of service and/or parts installation performed. The scheduled maintenance log in this booklet can help you document this information. If you sell your vehicle, be sure to give your maintenance records to the new owner. Toyota will not deny a warranty - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 35
will mark the dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles or Months? Toyota recommends obtaining scheduled maintenance for your vehicle every 5,000 miles or six months, whichever comes first. For example: • If you drive 5,000 - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 36
, scouring pads, wire brushes, or coarse abrasives to clean your wheels. Engine Oil Selection Please refer to your Owner's Manual for the specific oil viscosity rating recommended for your vehicle/engine type. Additional Maintenance In addition to scheduled maintenance, your Toyota requires - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 37
Maintenance I n addition to the maintenance items indicated for each mileage/month interval, you should perform certain inspections daily when you drive off-road. Whenever you take your vehicle off-road through deep sand, mud or water, perform these inspections every day: Check ball joints - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 38
Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 10,000 miles or 12 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 39
of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Lubricate propeller shaft Re-torque propeller shaft bolt Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 40
Conditions 2 Driving on dirt roads or dusty roads: 25,000 miles or 30 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 41
tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil __ Fuel lines and connections, fuel tank band and fuel - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 42
change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 40,000 miles or 48 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 43
of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Lubricate propeller shaft Re-torque propeller shaft bolt Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 44
Conditions 2 Driving on dirt roads or dusty roads: 55,000 miles or 66 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 45
tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive belts 5 Drive shaft boots Engine coolant 6 Exhaust pipes and mountings Front differential oil __ Fuel lines and connections, fuel tank - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 46
change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 70,000 miles or 84 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 47
of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Lubricate propeller shaft Re-torque propeller shaft bolt Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 48
2 Driving on dirt roads or dusty roads: 85,000 miles or 102 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 49
tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 Drive belts Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil __ Fuel lines and connections, fuel tank - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 50
's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 51
of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Lubricate propeller shaft Re-torque propeller shaft bolt Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 52
2 Driving on dirt roads or dusty roads: 115,000 miles or 138 months Check installation of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 53
tires Inspect the following: Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 5 Drive belts Drive shaft boots Engine coolant 6 Exhaust pipes and mountings Front differential oil __ Fuel lines and connections, fuel tank - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 54
maintenance log indicates at which mileage/time intervals each item should Yourself Maintenance" sections of the Owner's Manual. Brake Lines and Hoses at specified intervals. Driving in heavy traffic, on dirt roads or in urban, parts. A qualified technician should perform these operations. Drive - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 55
Boots Check the drive shaft boots and clamps for cracks, deterioration and damage. Replace any deteriorated or damaged parts and, if necessary, repack the grease. A qualified technician should perform these operations. Driver's Floor Mat • Only use the driver's floor mat designed specifically for - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 56
technician should perform this operation. Fuel Lines and Connections, Fuel Tank Band and Fuel Tank Vapor Vent System Hoses MAINTENANCE Visually inspect for corrosion, damage, cracks, and loose or leaking connections. Tighten connections or replace parts as necessary. Steering Gear Box Inspect - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 57
the steering wheel. Inspect the linkage for bending and damage and the dust boots for deterioration, cracks and damage. Replace any damaged parts. A qualified technician should perform these operations. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When - 2013 Toyota Land Cruiser | Warranty, Maitenance, Services Guide - Page 58
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE 58 Maintenance Log