2013 Toyota Matrix Warranty, Maitenance, Services Guide

2013 Toyota Matrix Manual

2013 Toyota Matrix manual content summary:

  • 2013 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 1
    Welcome to the Toyota Family 2013 (MAT) 2013 (MAT) hank you for purchasing a Toyota vehicle. We know you have many options when considering which vehicle to buy, and we appreciate your decision to select Toyota. We want you to enjoy owning your Toyota as much as you enjoy driving it. This booklet
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    Key Transportation Assistance 4 5 7 9 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 10 13 17 23 29 Your Responsibilities Operation and Maintenance Obtaining Warranty
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    Contents MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance Maintaining Your Warranty 34 35 Maintenance Log Using the Maintenance Log Charts Schedule A - 2AZ-FE Engines Schedule B - 2ZR-FE Engines Explanation of Maintenance Items Vehicle Identification 36 38 54 70 74 3
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    of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Financial Services vehicle service agreements and Toyota Auto Care and Toyota Care Plus pre-paid maintenance
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    request that your case be reviewed through the program, complete the customer claim form in the Owner's Warranty Rights Notification booklet ( mileage on your Toyota and the names of your selling and servicing dealerships. Step 1 Discuss the situation with a dealership manager, such as the service
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    Program (CDSP). A brochure about the program is found in your glove box. For additional information, call the Toyota Customer Experience Center However, the programs may be changed without notice. For the most current information about the programs, call the Toyota Customer Experience Center at (800
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    The engine will only start if the code in the key matches the code in the immobilizer. If the code does not match, the immobilizer disables the ignition and fuel to key codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer or certain bonded/
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    that will both open the doors and start the engine), one of the master keys is required. To make Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly
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    transportation assistance if your Toyota must be kept overnight for warranty-covered repairs. The policy available and your vehicle is inoperative or unsafe to drive. W The policy does not apply when warranty to all 2013 model-year Toyotas sold and serviced by authorized Toyota dealerships in
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    to all 2013 model year Matrix vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States and normally operated or touring in the United States, U.S. territories or Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle owners
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    program can be found in this booklet and the Owner's Warranty Rights Notification booklet. California residents: Toyota offers you assistance through an informal dispute settlement program called the California Dispute Settlement Program (CDSP). A brochure about the program is found in your glove
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    General Warranty Provisions WARRANTY WARRANTY COVERAGE AT A GLANCE 12 Your Warranties in Detail
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    Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets. Front-Wheel-Drive System Final drive housing and all internal parts, axle shafts, drive shafts, constant velocity joints, front hub and
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    Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota service to the nearest authorized Toyota dealership is covered. Tires Tires are covered by a separate warranty provided by the tire
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    cost of transportation, telephone calls and lodging; the loss of personal or commercial property; and the loss of pay or revenue. Disclaimer of Extra Expenses and Damages The performance of necessary repairs and adjustments is the exclusive remedy under this warranty or any implied warranty. Toyota
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    to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state. 16 Your Warranties in Detail
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    COVERED AND HOW LONG Emission Defect Warranty Toyota warrants that your vehicle: • Was designed, built and equipped to conform at the time of sale in effect for two years or 24,000 miles from the vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts
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    system • Deceleration control system • Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body System • Charcoal canister • Diaphragm valve • Fuel filler cap • Fuel tank • Vapor liquid separator 8/80 = Covered for eight years or 80,000 miles,
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    required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty • Data link connector (8/80) • Hoses, clamps, fittings, tubing and mounting hardware • Malfunction indicator light and bulb Control Warranty. 8/80 = Covered for eight years or 80,000 miles,
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    WARRANTY REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of
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    System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California Emission Control Warranty (see page 23). Currently, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania, Rhode
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    Toyota vehicle is being delivered: 1) On the basis of written notification furnished by Toyota, we have knowledge that the vehicle is covered Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual instructions for proper maintenance and use, Toyota will
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    parts such as the fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Toyota will repair your vehicle at no cost to you, including diagnosis
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    RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot deny warranty coverage solely for the lack of receipts or your
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    here are covered for seven years or 70,000 miles from the vehicle's in-service date, whichever occurs first. WARRANTY WHAT IS NOT COVERED These warranty O-Ring • Expansion valve no. 1 Air/Fuel Metering System • Engine control computer (engine control module) • Throttle body Air Induction System
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    of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim solely covered by this warranty. When maintenance and repairs are paid for by you, these services may be performed by you or by any automotive service provider you choose. Toyota
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    , or when a delay is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 32, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota dealership is unable to complete repairs on your vehicle within 30
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    California Emission Control Warranty WARRANTY IF YOU HAVE QUESTIONS If you have questions or concerns about your vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 5-6. You may also request information from or report complaints
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    .) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone/Firestone 535 Marriott Drive Nashville
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    Operation and Maintenance WARRANTY GENERAL INFORMATION You are responsible for ensuring that your Toyota is operated and maintained according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may
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    and performance. They are also designed to fit your vehicle's exact specifications. Your Toyota dealership maintains an extensive inventory of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has
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    is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive
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    Notes WARRANTY Your Responsibilities 33
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    the highest level of performance, safety and reliability from your Toyota. It can also increase your vehicle's resale value. The following and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. With
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    in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair services may be performed by you or by any automotive service provider you choose. Toyota will not deny a warranty claim solely because
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    the dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles or Months? Toyota recommends obtaining scheduled maintenance for your vehicle every 5,000 miles or six months, whichever comes first. For example: • If you drive 5,000 miles
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    , or coarse abrasives to clean your wheels. Engine Oil Selection Please refer to your Owner's Manual for the specific oil viscosity rating recommended for your vehicle/engine type. Additional Maintenance In addition to scheduled maintenance, your Toyota requires ongoing general maintenance such as
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    's floor mat Inspect and adjust all fluid levels Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect
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    of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: Ball joints and dust covers Brake lines and hoses Drive shaft boots
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    's floor mat Inspect and adjust all fluid levels Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect
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    months Check installation of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake
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    driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers
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    of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: Ball joints and dust covers Brake lines and hoses Drive shaft boots
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    driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers
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    months Check installation of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses
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    driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers
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    driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft
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    driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers
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    Check installation of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake
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    Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 100,000 miles or 120 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine coolant 4 Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and
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    driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft
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    driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers
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    installation of driver's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 4 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines
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    's floor mat Inspect and adjust all fluid levels Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: __ __ __ __ Ball joints and dust covers Brake lines
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    of driver's floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 3 __ Drive shaft boots
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: __ __ __ __ Ball joints and dust covers Brake lines
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    's floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 3 __ Drive belts 4 __ Drive
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    's floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 3 __ Drive belts __ Drive
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive
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    of driver's floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt
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    144 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 3 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake
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    the Owner's Manual. Manual Transmission Oil Inspect or replace at specified intervals. When performing inspections, check each component for signs of leakage. If you discover any leakage, have it repaired by a qualified technician immediately. Cabin Air Filter Replace at specified intervals. Driving
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    details, refer to ЉRadiator, Condenser and HosesЉ in the ЉVehicle Maintenance and CareЉ section of the Owner's Manual). Your Toyota is equipped with Genuine Toyota Super Long-Life Coolant. The replacement intervals for engine coolant recommended in this booklet are based on replacement with Genuine
  • 2013 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 72
    the Owner's Manual. NOTE: Your vehicle may be certified with Genuine Toyota 0W20 motor oil. Refer to the maintenance log (Schedule A and B) to determine which maintenance schedule is applicable for your vehicle (based on engine AND OIL type). For VEHICLES CERTIFIED FOR 0W20 motor oil, the oil change
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    Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, and signs of damage. Have any problem repaired immediately by a qualified technician. , check for excessive freeplay in the steering wheel. Inspect the linkage for bending and damage
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    Vehicle Identification Model In-service date Selling dealership MAINTENANCE Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number 74 Maintenance Log
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    Notes MAINTENANCE Maintenance Log 75
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    Notes MAINTENANCE 76 Maintenance Log
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    Notes MAINTENANCE Maintenance Log 77
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    Notes MAINTENANCE 78 Maintenance Log
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    Notes MAINTENANCE Maintenance Log 79
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    Notes MAINTENANCE 80 Maintenance Log

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