3Com 3C17304 Getting Started Guide
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- 3Com 3C17304 | Getting Started Guide - Page 1
SuperStack® 3 Switch 4200 Series Getting Started Guide 3C17300 3C17302 3C17304 http://www.3com.com/ Part No. DUA1730-0AAA02 Published October 2002 - 3Com 3C17304 | Getting Started Guide - Page 2
program or documentation contained in, or delivered to you in conjunction with, this User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. 3Com, the 3Com logo and SuperStack are all registered - 3Com 3C17304 | Getting Started Guide - Page 3
- Front View Detail 13 10BASE-T/ 100BASE-TX Ports 14 10/100/1000BASE-T Ports 14 GBIC Ports 14 LEDs 15 Switch 4200 Series - Rear View Detail 17 Power Socket 17 Redundant Power System Socket 17 Console Port 17 Default Settings 18 2 INSTALLING THE SWITCH Package Contents 20 Choosing a Suitable Site 20 - 3Com 3C17304 | Getting Started Guide - Page 4
Fiber cables 26 GBIC Operation 27 Approved GBIC Transceivers 27 Inserting a GBIC Transceiver 27 3 SETTING UP FOR MANAGEMENT Setting Up Overview 32 IP Configuration 33 Preparing for Management 34 Manually Configuring IP Information 35 Connecting to a Front Panel Port 35 Connecting to the Console Port - 3Com 3C17304 | Getting Started Guide - Page 5
67 PC-AT Serial Cable 67 Modem Cable 68 RJ-45 Pin Assignments 68 1000BASE-T RJ-45 Pin Assignments 69 C TECHNICAL SPECIFICATIONS Switch 4226T (3C17300) 71 Switch 4250T (3C17302) 73 Switch 4228G (3C17304) 74 D TECHNICAL SUPPORT Online Technical Services 75 World Wide Web Site 75 3Com Knowledgebase Web - 3Com 3C17304 | Getting Started Guide - Page 6
INDEX REGULATORY NOTICES - 3Com 3C17304 | Getting Started Guide - Page 7
notes that are shipped with your product differ from the information in this guide, follow the instructions in the release notes. Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ - 3Com 3C17304 | Getting Started Guide - Page 8
your password, use the following syntax: system password Commands In this example, you must supply a password for . port detail When you see the word "enter" in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction - 3Com 3C17304 | Getting Started Guide - Page 9
In addition to this guide, each Switch documentation set includes the following: ■ SuperStack 3 Switch Implementation Guide This guide contains information on the features supported by your Switch and how they can be used to optimize your network. It is supplied in PDF format on the CD - 3Com 3C17304 | Getting Started Guide - Page 10
structure of the files. Product Registration You can register your SuperStack 3 Switch 4200 on the 3Com Web site: http://3com.com/register Documentation Comments Your suggestions are very important to us. They will help make our documentation more useful to you. Please e-mail comments about this - 3Com 3C17304 | Getting Started Guide - Page 11
INTRODUCING THE SUPERSTACK 3 SWITCH 4200 SERIES This chapter contains introductory information about the Switch 4200 Series and how it can be used in your network. It covers summaries of hardware and software features and also the following topics: ■ About the Switch 4200 Series ■ Switch 4200 Series - 3Com 3C17304 | Getting Started Guide - Page 12
and Fast Ethernet Auto-negotiating 10BASE-T/100BASE-TX ports Ports Gigabit Ethernet Auto-negotiating 10/100/1000BASE-T ports GBIC Auto-negotiating GBIC ports (Switch 4228G only) RPS Support Connects to SuperStack Advanced Redundant Power System (ARPS) (3C16071, 3C16071A or 3C16071B) Mounting - 3Com 3C17304 | Getting Started Guide - Page 13
-T ports Figure 3 Switch 4228G (3C17304) - front view 10BASE-T / 100BASE-TX RJ-45 Ports Unit LEDs Power / Self Test LED 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Power/ Self Test 1 25 / Up 26 / Down 2 3 Alert 4 Unit 27 27 28 3C17304 Superstack 3 Switch 4228G 28 - 3Com 3C17304 | Getting Started Guide - Page 14
length is 100 m (328 ft) over Category 5 cable. The 10/100/1000BASE-T ports will auto-negotiate to the appropriate speed. GBIC Ports This section applies to the SuperStack 3 Switch 4228G only. The two GBIC ports support Category 5 twisted pair cable and fiber Gigabit Ethernet short-wave (SX), long - 3Com 3C17304 | Getting Started Guide - Page 15
can be manually configured. 1000BaseT GBIC's These ports will auto-negotiate to 1000BASE-T, full duplex only. Although it is not possible to disable auto-negotiation it is possible to change the advertised capabilities for flow control support, effectively enabling or disabling flow control. LEDs - 3Com 3C17304 | Getting Started Guide - Page 16
Test LED Green The Switch is powered-up and operating normally. Green flashing The Switch is either downloading software or is initializing (which includes running a Power On Self Test). Yellow The Switch has failed its Power On Self Test. Refer to Chapter 4 Solving Problems Indicated by LEDs - 3Com 3C17304 | Getting Started Guide - Page 17
a Switch 4200 to a SuperStack Advanced Redundant Power System (RPS). See "Connecting a Redundant Power System" on page 25. Console Port The console port allows you to connect a terminal and perform remote or local out-of-band management. The console port uses a standard null modem cable and - 3Com 3C17304 | Getting Started Guide - Page 18
5 Default Settings Feature Switch 4200 Series Automatic IP Configuration Enabled Port Status Enabled Port Speed All ports are auto-negotiated Duplex Mode All ports are auto-negotiated Flow Control ■ Enabled in half duplex ■ Auto-negotiated in full duplex Broadcast Storm Control Enabled - 3Com 3C17304 | Getting Started Guide - Page 19
out any maintenance procedures, you must read the safety information provided in Appendix A of this guide. AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever tout composant du Switch 4200 ou d'entamer une procédure de maintenance, lisez les informations relatives à la sécurité qui - 3Com 3C17304 | Getting Started Guide - Page 20
amplifiers. ■ power lines and fluorescent lighting fixtures ■ The Switch is accessible and cables can be connected easily. ■ Water or moisture cannot enter the case of the Switch. ■ Air-flow is not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you - 3Com 3C17304 | Getting Started Guide - Page 21
will fit in most standard 19-inch racks. CAUTION: Disconnect all cables from the Switch before continuing. Remove all self adhesive pads from the underside of the Switch if they have been fitted. To rack-mount your Switch: 1 Place the Switch the right way up on a hard flat surface, with the front - 3Com 3C17304 | Getting Started Guide - Page 22
network cabling. 7 Finally place a unit information label on the unit in an easily accessible position. The unit information label shows the following: ■ The 3Com product name of the Switch ■ The 3Com 3C number of the Switch ■ The unique MAC address (Ethernet address) of the Switch ■ The serial - 3Com 3C17304 | Getting Started Guide - Page 23
3C17304 Superstack 3 Switch 4228G 28 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Power/ Self Test 1 25 / Up 26 / Down 2 3 Alert 4 Unit 3C17300 Superstack 3 Switch 4226T The unit LEDs will display the unit number in the stack, from 1 at the bottom to 4 at the top. 3Com - 3Com 3C17304 | Getting Started Guide - Page 24
no effect on the remaining stack. If you are having problems, refer to "Solving Stack Formation Problems" on page 56. The Power-up Sequence The following sections describe how to get your Switch 4200 Series powered-up and ready for operation. Powering-up the Use the following sequence of steps to - 3Com 3C17304 | Getting Started Guide - Page 25
only method of connecting or disconnecting mains power is by connecting or disconnecting the power cord. CAUTION: The Switch can only use a SuperStack Advanced Redundant Power System output. Choosing the Correct Cables All of the ports on the front of the Switch 4200 Series are Auto-MDIX, that is - 3Com 3C17304 | Getting Started Guide - Page 26
use multimode or single-mode fiber optic cables. For detailed information on fiber cable specifications, refer to the SuperStack 3 Implementation Guide that accompanies your Switch. If you wish to connect a 1000BASE-SX MT-RJ port to a fiber port with a different type of connector, for example - 3Com 3C17304 | Getting Started Guide - Page 27
. This section applies to the SuperStack 3 Switch 4228G only. GBIC transceivers are hot-insertable and hot-swappable. You can remove them from and insert them into any GBIC port without having to power down the Switch. Approved GBIC Transceivers The 3Com approved GBIC transceivers are: ■ 1000BASE - 3Com 3C17304 | Getting Started Guide - Page 28
faulty, it will not operate within the Switch. See "Solving Hardware Problems" on page 55. Do not use non-3Com GBICs. If the GBIC transceiver is invalid it will not be recognised by the Switch. Use the following sequence of steps to activate the GBIC ports. 1 To insert one of the transceivers into - 3Com 3C17304 | Getting Started Guide - Page 29
Figure 7 Inserting a GBIC Transceiver GBIC Operation 29 erstack 3 Switch 4228G GBIC Ports GBIC Transceiver 3 The transceiver connects to the network using a duplex SC connector. Attach a male duplex SC connector on the network cable into the duplex SC connector on the transceiver. 4 Connect the - 3Com 3C17304 | Getting Started Guide - Page 30
30 CHAPTER 2: INSTALLING THE SWITCH - 3Com 3C17304 | Getting Started Guide - Page 31
topics: ■ Setting Up Overview ■ Manually Configuring IP Information ■ Viewing Automatically Configured IP Information ■ Methods of Managing a Switch ■ Setting Up Command Line Interface Management ■ Setting Up Web Interface Management ■ Setting Up SNMP Management ■ Default Users and Passwords - 3Com 3C17304 | Getting Started Guide - Page 32
you want to manually No configure the IP information? How do you want to connect to the Switch? How do you want to view the automatically configured IP information? Connect to a front panel port and use the Web Interface or Command Line Interface. Page 35. Connect to the console port and use - 3Com 3C17304 | Getting Started Guide - Page 33
of the IP address changing. If you wish to manually enter IP information for your Switch, work through the "Manually Configuring IP Information" section on page 35. Automatic IP Configuration By default the Switch tries to configure itself with IP information without requesting user intervention. It - 3Com 3C17304 | Getting Started Guide - Page 34
know what IP address will be allocated to the Switch. Refer to the documentation that accompanies your DHCP/BootP server. For a detailed description of how automatic IP configuration operates, please refer to the Implementation Guide on the CD-ROM that accompanies your Switch or on the 3Com Web site - 3Com 3C17304 | Getting Started Guide - Page 35
manually you can make a connection to a front Panel Port panel port. You must do this whilst the Switch is offline, that is, before you connect the Switch to a network. The procedure described in this section assumes the unit has been powered up in standalone mode and has the default IP address - 3Com 3C17304 | Getting Started Guide - Page 36
or the command line interface (CLI) via telnet. Using the Web Interface 1 Power-up the Switch. This takes approximately one minute. 2 Open a suitable Web browser and enter 169.254.100.100 in the Location Address field. This is the default IP address that is automatically assigned to an offline unit. - 3Com 3C17304 | Getting Started Guide - Page 37
Manually Configuring IP Information 37 If there is no response, wait for one minute then re-enter the default IP address. 3 At the login and password prompts, enter admin as your user name and press Return at the password prompt (default user name and password). If you have logged on correctly, a - 3Com 3C17304 | Getting Started Guide - Page 38
3Com Superstack 3 Switch 4200 bridge - Administer bridge-wide parameters gettingStarted - Basic device configuration logout configuration method prompt enter manual. The screen prompts you to enter IP information. 5 Enter the IP address, subnet mask, and gateway IP address for the Switch - 3Com 3C17304 | Getting Started Guide - Page 39
Manually Configuring IP Information 39 Pre-requisites ■ A workstation with terminal emulation software installed, such as Microsoft Hyperterminal. This software allows you to communicate with the Switch via the console port directly, or through a modem. ■ Documentation supplied with the terminal - 3Com 3C17304 | Getting Started Guide - Page 40
terminal emulation software and configure the COM port settings to which you have connected the cable. The settings should be set to match the default settings for the Switch, which are: ■ 19,200 baud ■ 8 data bits ■ no parity ■ 1 stop bit ■ no hardware flow control Refer to the documentation that - 3Com 3C17304 | Getting Started Guide - Page 41
Manually Configuring IP Information 41 Figure 12 Example top-level command line interface menu Menu options 3Com Superstack 3 Switch 4200 bridge - Administer bridge-wide parameters gettingStarted - Basic device configuration logout - Logout of the Command Line Interface physicalInterface - 3Com 3C17304 | Getting Started Guide - Page 42
. 3Com Network Supervisor will auto-discover the new Switch and display the IP information that has been automatically allocated to the Switch. Most DHCP and BootP servers allow static IP addresses to be configured so that you know what IP address the Switch will be given. Refer to the documentation - 3Com 3C17304 | Getting Started Guide - Page 43
terminal emulation software and configure the COM port settings to which you have connected the cable. The settings should be set to match the default settings for the Switch, which are: ■ 19,200 baud ■ 8 data bits ■ no parity ■ 1 stop bit ■ no hardware flow control Refer to the documentation that - 3Com 3C17304 | Getting Started Guide - Page 44
Information via the Console Port You are now ready to view the automatically allocated IP information using the command line interface. 1 Connect your Switch to the network using an Ethernet cable. As soon as a network connection is made the Switch begins the automatic IP configuration process. The - 3Com 3C17304 | Getting Started Guide - Page 45
do not intend to use the command line interface via the console port to manage the Switch, you can disconnect the serial cable and close the terminal emulator software. Methods of Managing a Switch Once you have completed the initial set up of your Switch, you can decide how you wish to manage the - 3Com 3C17304 | Getting Started Guide - Page 46
Management" on page 48. SNMP Management You can manage a Switch using any network management workstation running the Simple Network Management Protocol (SNMP) as shown in Figure 18. For example, you can use the 3Com Network Supervisor software that is provided on the CD-ROM that accompanies your - 3Com 3C17304 | Getting Started Guide - Page 47
to continue being managed and/or configured through the CLI via its console port. CLI Management over To manage a Switch using the command line interface over a network the Network using Telnet: 1 Ensure you have already set up the Switch with IP information as described in "Setting Up Overview - 3Com 3C17304 | Getting Started Guide - Page 48
is the IP address of the Switch) If opening a Telnet session via third party software you will need to enter the IP address in the format suitable for that software. 5 At the login and password prompts, enter admin as your user name and press Return at the password prompt (or the password of your - 3Com 3C17304 | Getting Started Guide - Page 49
entered correctly and the Switch is powered up. 3 Open your web browser and enter the IP address of the Switch that you wish to manage in the URL locator, for example, in the following format: http://xxx.xxx.xxx.xxx 4 At the login and password prompts, enter admin as your user name and press Return - 3Com 3C17304 | Getting Started Guide - Page 50
snmp community command - refer to the command line interface section of the "SuperStack 3 Switch Management Interface Reference Guide" for more information. Default Users and Passwords If you intend to manage the Switch using the web interface or the command line interface, or to change the - 3Com 3C17304 | Getting Started Guide - Page 51
Default Users and Passwords 51 ■ The Security > Device > User > Modify operation on the web interface. For more information about default users and passwords, refer to the "Superstack 3 Switch Management Interface Reference Guide" on the Switch CD-ROM. - 3Com 3C17304 | Getting Started Guide - Page 52
52 CHAPTER 3: SETTING UP FOR MANAGEMENT - 3Com 3C17304 | Getting Started Guide - Page 53
of IP addressing. The topics covered are: ■ Solving Problems Indicated by LEDs ■ Solving Hardware Problems ■ Solving Communication Problems ■ Solving Software Upgrade Problems If you experience a problem that is not listed here, it may be included in the support section of the SuperStack 3 Switch - 3Com 3C17304 | Getting Started Guide - Page 54
: ■ The Switch and the device at the other end of the link (or cable) are connected securely. ■ The devices at both ends of the link are powered-up ■ The quality of cable is satisfactory ■ Auto-negotiation settings are the same at both ends. Auto-negotiation problems will occur with all ports where - 3Com 3C17304 | Getting Started Guide - Page 55
3Com Technical Support. Solving Communication Problems If you experience communication problems with the Switch, ensure that: ■ The Switch IP address has been configured as described in Chapter 3 ■ If the Switch is separated from your management application by a router, ensure that the default - 3Com 3C17304 | Getting Started Guide - Page 56
a group of IP addresses that have been set aside specially for use 'in house' only. If you are having problems with correctly forming a stack, first ensure that Spanning Tree is enabled. If it is enabled, do the following: 1 Power off all units in the stack. 2 Check all the cable connections in the - 3Com 3C17304 | Getting Started Guide - Page 57
Interface, or the system control softwareUpgrade command in the command line interface. For details on these options, refer to the Management Interface Reference Guide supplied in HTML format on the CD-ROM that accompanies your Switch. If you have problems with your software upgrade, refer to the - 3Com 3C17304 | Getting Started Guide - Page 58
58 CHAPTER 4: PROBLEM SOLVING - 3Com 3C17304 | Getting Started Guide - Page 59
You must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch 4200 Series. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read - 3Com 3C17304 | Getting Started Guide - Page 60
unit in a stack with SuperStack II or SuperStack 3 units that are narrower than the 4200 Series, the Switch 4200 Series unit must be installed below the narrower units. WARNING: The unit must be earthed (grounded). WARNING: Connect the unit to an earthed power supply to ensure compliance with - 3Com 3C17304 | Getting Started Guide - Page 61
type, this unit must be powered by 230V (2P+T) via an isolation transformer ratio 1:1, with the secondary connection point labelled Neutral, connected directly to earth (ground). †Impédance à la terre. WARNING: U.K. only: If connecting a modem to the console port of the Switch 4200 Series, only use - 3Com 3C17304 | Getting Started Guide - Page 62
is powered-up. Never look directly at the fiber ports and fiber cable ends when they are powered-up. WARNING: Use of controls or un personnel qualifié. AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités SuperStack 3 Hub, l'unité Switch 4200 doit être installée en dessous des unités - 3Com 3C17304 | Getting Started Guide - Page 63
un courant nominal d'au moins 10 A ■ La prise femelle de branchement doit être du type à mise à la terre (mise à la masse) et respecter la configuration NEMA 5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V) Danemark ■ La prise mâle d'alimentation doit respecter la section 107-2 D1 de la norme DK2 - 3Com 3C17304 | Getting Started Guide - Page 64
non protégés à ces prises de données. AVERTISSEMENT: Ports pour fibres optiques - sécurité sur le plan optique spécifiés au sein du présent document risquent d'entraîner l'exposition à des Switch 4200 Einheit in einer Stapel mit anderen SuperStack 3 Hub Einheiten eingebaut werden soll, muß die Switch - 3Com 3C17304 | Getting Started Guide - Page 65
sind nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen. Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für die Verbindung der Einheit mit einem traditionellem - 3Com 3C17304 | Getting Started Guide - Page 66
66 APPENDIX A: SAFETY INFORMATION VORSICHT: Faseroptikanschlüsse - Optische Sicherheit Niemals ein Übertragungslaser betrachten, während dieses eingeschaltet ist. Niemals direkt auf die Faseransnchlüsse und auf die Faserkabelenden schauen, während diese eingeschaltet sind. VORSICHT: Die Verwendung - 3Com 3C17304 | Getting Started Guide - Page 67
20 DTR 5 CTS required for handshake 6 DSR 8 DCD PC-AT Serial Cable 9-pin to 9-pin Switch 4200 Cable connector: 9-pin female Screen Shell DTR 4 TxD 3 RxD 2 CTS 8 Ground 5 DSR 6 RTS 7 DCD 1 PC-AT Serial Port Cable connector: 9-pin female Shell Screen only required if screen - 3Com 3C17304 | Getting Started Guide - Page 68
DTR 4 RS-232 Modem Port Cable connector: 25-pin male 1 Screen 2 TxD 3 RxD 4 RTS 5 CTS 6 DSR 7 Ground 8 DCD 20 DTR Pin assignments are identical for 10BASE-TX and 100BASE-T RJ-45 connectors. Table 10 Pin assignments Pin Number Signal Ports configured as MDI 1 Transmit Data - 3Com 3C17304 | Getting Started Guide - Page 69
the pin assignments for the 1000BASE-T RJ-45 connectors. Table 12 Pin assignments Pin Number Signal Ports configured as MDI 1 Transmit/Recieve A + 2 Transmit/Recieve A - 3 Transmit/Recieve B + 4 Transmit/Recieve C + 5 Transmit/Recieve C - 6 Transmit/Recieve B - 7 Transmit/Recieve - 3Com 3C17304 | Getting Started Guide - Page 70
70 APPENDIX B: PIN-OUTS Table 13 Pin assignments Pin Number Signal Ports configured as MDIX 1 Transmit/Recieve B + 2 Transmit/Recieve B - 3 Transmit/Recieve A + 4 Transmit/Recieve A - 5 Transmit/Recieve D + 6 Transmit/Recieve D - 7 Transmit/Recieve C + 8 Transmit/Recieve C - - 3Com 3C17304 | Getting Started Guide - Page 71
C TECHNICAL SPECIFICATIONS Switch 4226T (3C17300) Physical Dimensions Environmental Requirements Operating Temperature Storage Temperature Operating Humidity Standards Safety Agency Certifications EMC Emissions Immunity Heat Dissipation Power Supply AC Line Frequency Input Voltage Current Rating - 3Com 3C17304 | Getting Started Guide - Page 72
APPENDIX C: TECHNICAL SPECIFICATIONS Standards Supported SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) Terminal Emulation Telnet (RFC 854) Protocols Used for Administration UDP (RFC 768) IP (RFC 791 - 3Com 3C17304 | Getting Started Guide - Page 73
Switch 4250T (3C17302) Physical Dimensions Environmental Requirements Operating Temperature Storage Temperature Operating Humidity Standards Safety Agency Certifications EMC Emissions Immunity Heat Dissipation Power Supply AC Line Frequency Input Voltage Current Rating Standards Supported 768) IP ( - 3Com 3C17304 | Getting Started Guide - Page 74
74 APPENDIX C: TECHNICAL SPECIFICATIONS Switch 4228G (3C17304) Physical Dimensions Environmental Requirements Operating Temperature Storage Temperature Operating Humidity Standards Safety Agency Certifications EMC Emissions Immunity Heat Dissipation Power Supply AC Line Frequency Input Voltage - 3Com 3C17304 | Getting Started Guide - Page 75
Corporation World Wide Web site, enter this URL into your Internet browser: http://www.3com.com/ This service provides access to online support information such as technical documentation and software, as well as support options that range from technical education to maintenance and professional - 3Com 3C17304 | Getting Started Guide - Page 76
into your FTP client: ■ Hostname: ftp.3com.com ■ Username: anonymous ■ Password: You do not need a user name and password with Web browser software such as Netscape Navigator and Microsoft Internet Explorer. Support from Your Network Supplier If you require - 3Com 3C17304 | Getting Started Guide - Page 77
a specific incident. To find out more about your support options, e-mail or call the 3Com technical support services at the location nearest you. Internet Support Some 3Com regions offer an Internet support service. To access this service for your region, use the appropriate URL or e-mail address - 3Com 3C17304 | Getting Started Guide - Page 78
Here is a list of worldwide technical telephone support numbers. These numbers are correct at the time of publication. Refer to the 3Com Web site for updated information. Country Telephone Number Country Asia, Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan - 3Com 3C17304 | Getting Started Guide - Page 79
expense. You can obtain a Return Materials Authorization number (RMA) by entering the following URL into your Internet browser: http://www.3com.com/support/en_US/repair Alternatively, you can obtain an RMA by calling or faxing one of the following numbers: Country Telephone Number Country Asia - 3Com 3C17304 | Getting Started Guide - Page 80
APPENDIX D: TECHNICAL SUPPORT Country Latin America Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayman Chile Colombia Costa Rica Curacao Ecuador Dominican Republic North America From USA and Canada, call: Telephone Number Country 1 800 988 2112 0 810 444 3COM 1 800 998 - 3Com 3C17304 | Getting Started Guide - Page 81
IP configuration 33 L LEDs 15 logging in as a default user 50 M MAC address of the Switch 22 management methods 45 preparing for 34 setting up 31, 32 manual setup console port 38 front panel port 35 MDI configuration 25 MDIX configuration 25 N network supplier support 76 O online technical services - 3Com 3C17304 | Getting Started Guide - Page 82
modem cable 67 RJ45 68 RJ45 1000BASE-T 69 serial cable 67 pin-outs 67 ports 10/100/1000BASE-T ports 14 console 17 GBIC ports 14 power socket 17 powering-up a Switch 4200 24 problem solving 53 communication problems 55 hardware problems 55 IP addressing 55 LEDs 54 Solving software upgrade problems 57 - 3Com 3C17304 | Getting Started Guide - Page 83
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems - 3Com 3C17304 | Getting Started Guide - Page 84
Part No. DUA1730-0AAA02
Published October 2002
SuperStack
®
3
Switch 4200 Series
Getting Started Guide
3C17300
3C17302
3C17304