3Com 3C17304A Getting Started Guide

3Com 3C17304A Manual

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  • 3Com 3C17304A | Getting Started Guide - Page 1
    SuperStack® 3 Switch 4200 Family Getting Started Guide Switch 4226T (3C17300) Switch 4250T (3C17302) Switch 4228G (3C17304) http://www.3com.com/ Part No. DUA1730-0AAA04 Published July 2005
  • 3Com 3C17304A | Getting Started Guide - Page 2
    . If there is any software on removable media described in User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. 3Com, the 3Com logo and SuperStack are all registered trademarks of 3Com Corporation
  • 3Com 3C17304A | Getting Started Guide - Page 3
    THIS GUIDE Conventions 8 Related Documentation 9 Accessing Online Documentation 10 1 INTRODUCING THE SUPERSTACK 3 SWITCH 4200 FAMILY About the Switch 4200 Family 12 Summary of Hardware Features 12 Switch 4200 Family - Front View Detail 13 10BASE-T/ 100BASE-TX Ports 14 10/100/1000BASE-T Ports 14
  • 3Com 3C17304A | Getting Started Guide - Page 4
    Setting Up SNMP Management 49 Pre-requisites 50 Default Users and Passwords 50 Changing Default Passwords 50 4 PROBLEM SOLVING Solving Problems Indicated by LEDs 54 Solving Hardware Problems 55 Solving Communication Problems 55 Solving Stack Formation Problems 56 Solving Software Upgrade Problems 57
  • 3Com 3C17304A | Getting Started Guide - Page 5
    SPECIFICATIONS Switch 4226T (3C17300) 71 Switch 4250T (3C17302) 73 Switch 4228G (3C17304) 74 D OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product 75 Purchase Value-Added Services 75 Troubleshoot Online 76 Access Software Downloads 76 Telephone Technical Support and Repair 76 Contact Us
  • 3Com 3C17304A | Getting Started Guide - Page 6
  • 3Com 3C17304A | Getting Started Guide - Page 7
    on the Switch 4200 26-Port (3C17300A), Switch 4200 50-Port (3C17302A) and Switch 4200 28-Port (3C17304A), refer to the following document: ■ SuperStack 3 Switch 4200 Family Getting Started Guide (part number DUA1730-0AAA03) available for download from the 3Com Web site, www.3Com.com. The guide is
  • 3Com 3C17304A | Getting Started Guide - Page 8
    Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions Caution
  • 3Com 3C17304A | Getting Started Guide - Page 9
    be used to optimize your network. It is supplied in PDF format on the CD-ROM that accompanies the Switch. ■ SuperStack 3 Switch Management Quick Reference Guide This guide contains: ■ a list of the software features supported by the Switch. ■ a summary of the web interface and command line interface
  • 3Com 3C17304A | Getting Started Guide - Page 10
    accompanying 3Com Network Supervisor. This is supplied on the CD-ROM that accompanies the Switch. Accessing Online The CD-ROM supplied with your Switch contains the following online Documentation documentation: ■ SuperStack 3 Switch Management Quick Reference Guide (PDF format) ■ SuperStack 3 Switch
  • 3Com 3C17304A | Getting Started Guide - Page 11
    4228G (3C17304) For details on the Switch 26-Port (3C17300A), Switch 50-Port (3C17302A) and Switch 28-Port (3C17304A), refer to the following document: ■ SuperStack 3 Switch 4200 Family Getting Started Guide (part number DUA1730-0AAA03) available for download from the 3Com Web site, www.3Com.com.
  • 3Com 3C17304A | Getting Started Guide - Page 12
    GBIC ports (Switch 4228G only) The Switch provides high-performance workgroups with a backbone to server connection. You can also add the Switch 4200 Family to any SuperStack® system as your network grows. Summary of Hardware Features Table 3 summarizes the hardware features that are supported by
  • 3Com 3C17304A | Getting Started Guide - Page 13
    -T ports Figure 3 Switch 4228G (3C17304) - front view 10BASE-T / 100BASE-TX RJ-45 Ports Unit LEDs Power / Self Test LED 1 13 2 14 3 15 4 16 5 17 6 18 7 19 8 20 9 21 10 22 11 23 12 24 Power/ Self Test 1 25 / Up 26 / Down 2 3 Alert 4 Unit 27 27 28 3C17304 Superstack 3 Switch 4228G 28
  • 3Com 3C17304A | Getting Started Guide - Page 14
    14 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 SERIES WARNING: RJ-45 Ports. These are shielded RJ-45 10/100/1000BASE-T ports will auto-negotiate to the appropriate speed. GBIC Ports This section applies to the SuperStack 3 Switch 4228G only. The two GBIC ports support Category 5 twisted
  • 3Com 3C17304A | Getting Started Guide - Page 15
    . For information on using the LEDs for problem solving, see "Solving Problems Indicated by LEDs" on page 54. It is not possible to determine the duplex mode from the LEDs. For more detailed information, refer to the "SuperStack 3 Switch Management Interface Reference Guide" on the CD-ROM that is
  • 3Com 3C17304A | Getting Started Guide - Page 16
    CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 SERIES LED Color Indicates Green flashing Packets are being transmitted/received on the port. Yellow A 10 or 100 Mbps link is present and the port is enabled. Yellow flashing Packets are being transmitted/received on the port. Green / Yellow
  • 3Com 3C17304A | Getting Started Guide - Page 17
    power supply failure, you can use this socket System Socket to connect a Switch 4200 to a SuperStack Advanced Redundant Power System (RPS). See "Connecting a Redundant Power System" on page 25. Console Port The console port allows you to connect a terminal and perform remote or local out-of-band
  • 3Com 3C17304A | Getting Started Guide - Page 18
    18 CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4200 SERIES Default Settings Table 5 shows the default settings for the Switch 4200 Family: Table 5 Default Settings Feature Switch 4200 Family Automatic IP Configuration Enabled Port Status Enabled Port Speed All ports are auto-negotiated
  • 3Com 3C17304A | Getting Started Guide - Page 19
    informations relatives à la sécurité qui se trouvent dans l'Appendice A de ce guide. VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus dem Switch 4200 entfernen oder dem Switch 4200 hinzufuegen oder Instandhaltungsarbeiten verrichten, lesen Sie die Sicherheitsanweisungen, die in Appendix
  • 3Com 3C17304A | Getting Started Guide - Page 20
    is accessible and cables can be connected easily. ■ Water or moisture cannot enter the case of the Switch. ■ Air-flow is not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you provide a minimum of 25mm (1in.) clearance. ■ Air temperature around the
  • 3Com 3C17304A | Getting Started Guide - Page 21
    high levels of AC noise, for example, air-conditioning units and laser printers. ■ No more than eight Switch units are placed on top of one another, if the units are free-standing. Rack-mounting The Switch 4200 Family are 1U high and will fit in most standard 19-inch racks. CAUTION: Disconnect all
  • 3Com 3C17304A | Getting Started Guide - Page 22
    easily accessible position. The unit information label shows the following: ■ The 3Com product name of the Switch ■ The 3Com 3C number of the Switch ■ The unique MAC address (Ethernet address) of the Switch ■ The serial number of the Switch You may need this information for fault reporting purposes.
  • 3Com 3C17304A | Getting Started Guide - Page 23
    to a stack, you should first initialize it to factory default settings. Any Switch 4200 unit can be added to the stack, including the Switch 26-Port (3C17300A), the Switch 50-Port (3C17302A) and the Switch 28-Port (3C17304A). You must install the latest software version on all units in the stack.
  • 3Com 3C17304A | Getting Started Guide - Page 24
    will then not be able to use that port again until the link is lost on that port. When another Switch 4200 Family unit is added to the top of having problems, refer to "Solving Stack Formation Problems" on page 56. The Power-up Sequence The following sections describe how to get your Switch 4200
  • 3Com 3C17304A | Getting Started Guide - Page 25
    mains power is by connecting or disconnecting the power cord. CAUTION: The Switch can only use a SuperStack Advanced Redundant Power System output. Choosing the Correct Cables All of the ports on the front of the Switch 4200 Family are Auto-MDIX, that is they have a cross-over capability. The
  • 3Com 3C17304A | Getting Started Guide - Page 26
    : ■ The 1000BASE-SX ports can be connected to multimode fiber cables only. ■ The 1000BASE-LX and LH70 GBIC ports use multimode or single-mode fiber optic cables. For detailed information on fiber cable specifications, refer to the SuperStack 3 Implementation Guide that accompanies your Switch.
  • 3Com 3C17304A | Getting Started Guide - Page 27
    . This section applies to the SuperStack 3 Switch 4228G only. GBIC transceivers are hot-insertable and hot-swappable. You can remove them from and insert them into any GBIC port without having to power down the Switch. Approved GBIC Transceivers The 3Com approved GBIC transceivers are: ■ 1000BASE
  • 3Com 3C17304A | Getting Started Guide - Page 28
    faulty, it will not operate within the Switch. See "Solving Hardware Problems" on page 55. Do not use non-3Com GBICs. If the GBIC transceiver is invalid it will not be recognised by the Switch. Use the following sequence of steps to activate the GBIC ports. 1 To insert one of the transceivers into
  • 3Com 3C17304A | Getting Started Guide - Page 29
    7 Inserting a GBIC Transceiver GBIC Operation 29 erstack 3 Switch 4228G GBIC Ports GBIC Transceiver 3 The transceiver connects to the network using connection. 5 Check the LEDs on the front of the Switch to ensure that it is operating correctly. Refer to "LEDs" on page 15 for more information.
  • 3Com 3C17304A | Getting Started Guide - Page 30
    30 CHAPTER 2: INSTALLING THE SWITCH
  • 3Com 3C17304A | Getting Started Guide - Page 31
    topics: ■ Setting Up Overview ■ Manually Configuring IP Information ■ Viewing Automatically Configured IP Information ■ Methods of Managing a Switch ■ Setting Up Command Line Interface Management ■ Setting Up Web Interface Management ■ Setting Up SNMP Management ■ Default Users and Passwords
  • 3Com 3C17304A | Getting Started Guide - Page 32
    is automatically configured. Page 31. Yes Do you want to manually No configure the IP information? How do you want to connect to the Switch? How do you want to view the automatically configured IP information? Connect to a front panel port and use the Web Interface or Command Line Interface
  • 3Com 3C17304A | Getting Started Guide - Page 33
    changing. If you wish to manually enter IP information for your Switch, work through the "Manually Configuring IP Information" section on page 35. Automatic IP Configuration By default the Switch tries to configure itself with IP information without requesting user intervention. It tries to obtain
  • 3Com 3C17304A | Getting Started Guide - Page 34
    Managing a Switch" on page 45. For detailed information about the specific web interface operations and command line interface commands and problem solving, refer to the "SuperStack 3 Switch Management Interface Reference Guide" on the CD-ROM that is supplied with the Switch or on the 3Com Web site
  • 3Com 3C17304A | Getting Started Guide - Page 35
    your Switch manually you can make a connection to a front Panel Port panel port. You must do this whilst the Switch is offline, that is, before you connect the Switch to a network. The procedure described in this section assumes the unit has been powered up in standalone mode and has the default IP
  • 3Com 3C17304A | Getting Started Guide - Page 36
    or the command line interface (CLI) via telnet. Using the Web Interface 1 Power-up the Switch. This takes approximately one minute. 2 Open a suitable Web browser and enter 169.254.100.100 in the Location Address field. This is the default IP address that is automatically assigned to an offline unit.
  • 3Com 3C17304A | Getting Started Guide - Page 37
    password prompt (default user name and password). If you have logged on correctly, a set of Getting Started pages are displayed. 4 The Getting Started pages allow you to enter basic setup information for the Switch. Select Manual and then enter the IP address, subnet mask, and default gateway that
  • 3Com 3C17304A | Getting Started Guide - Page 38
    top-level command line interface menu Menu options 3Com Superstack 3 Switch 4200 bridge - Administer bridge-wide parameters gettingStarted - prompt enter manual. The screen prompts you to enter IP information. 5 Enter the IP address, subnet mask, and gateway IP address for the Switch. The
  • 3Com 3C17304A | Getting Started Guide - Page 39
    67. ■ You need to have the following so that you can manually set up the Switch with IP information: ■ IP address ■ subnet mask ■ default gateway Connecting the Workstation to the Switch 1 Connect the workstation to the console port using a standard null modem cable as shown in Figure 11. Figure
  • 3Com 3C17304A | Getting Started Guide - Page 40
    emulation software and configure the COM port settings to which you have connected the cable. The settings should be set to match the default settings for the Switch, which software for more information. Setting Up the Switch with IP Information You are now ready to manually set up the Switch with IP
  • 3Com 3C17304A | Getting Started Guide - Page 41
    Manually Configuring IP Information 41 Figure 12 Example top-level command line interface menu Menu options 3Com Superstack 3 Switch 4200 bridge - Administer bridge-wide parameters gettingStarted - Basic device configuration logout - Logout of the Command Line Interface physicalInterface
  • 3Com 3C17304A | Getting Started Guide - Page 42
    - Connect a workstation using a console cable to the console port of the Switch. You can then view the IP information automatically assigned to the Switch using the command line interface (CLI). Using 3Com Network You can use the 3Com Network Supervisor application provided on the Supervisor CD-ROM
  • 3Com 3C17304A | Getting Started Guide - Page 43
    of the cable to one of the serial ports (also known as a COM port) on your workstation. 2 Open your terminal emulation software and configure the COM port settings to which you have connected the cable. The settings should be set to match the default settings for the Switch, which are: ■ 19,200 baud
  • 3Com 3C17304A | Getting Started Guide - Page 44
    your user name and press Return at the password prompt. If you have logged on correctly, the top-level menu of the command line interface is displayed as shown in the example in Figure 14. Figure 14 Example top-level command line interface menu Menu options 3Com Superstack 3 Switch 4200 bridge
  • 3Com 3C17304A | Getting Started Guide - Page 45
    do not intend to use the command line interface via the console port to manage the Switch, you can disconnect the serial cable and close the terminal emulator software. Methods of Managing a Switch Once you have completed the initial set up of your Switch, you can decide how you wish to manage the
  • 3Com 3C17304A | Getting Started Guide - Page 46
    Up Web Interface Management" on page 48. SNMP Management You can manage a Switch using any network management workstation running the Simple Network Management Protocol (SNMP) as shown in Figure 18. For example, you can use the 3Com Network Supervisor software that is provided on the CD-ROM that
  • 3Com 3C17304A | Getting Started Guide - Page 47
    being managed and/or configured through the CLI via its console port. CLI Management over To manage a Switch using the command line interface over a network the Network using Telnet: 1 Ensure you have already set up the Switch with IP information as described in "Setting Up Overview" on page 32
  • 3Com 3C17304A | Getting Started Guide - Page 48
    .xxx (where xxx.xxx.xxx.xxx is the IP address of the Switch) If opening a Telnet session via third party software you will need to enter the IP address in the format suitable for that software. 5 At the login and password prompts, enter admin as your user name and press Return at the password prompt
  • 3Com 3C17304A | Getting Started Guide - Page 49
    to the Switch using a port in VLAN 1 (the Default VLAN). By default, all ports on the Switch are in VLAN 1. You can use the 3Com Network Supervisor application that is provided on the CD-ROM that accompanies your Switch to provide SNMP management for your Switch. If you use 3Com Network Supervisor
  • 3Com 3C17304A | Getting Started Guide - Page 50
    the command line interface system management snmp community command - refer to the command line interface section of the "SuperStack 3 Switch Management Interface Reference Guide" for more information. Default Users and Passwords If you intend to manage the Switch using the web interface or the
  • 3Com 3C17304A | Getting Started Guide - Page 51
    Default Users and Passwords 51 ■ The Security > Device > User > Modify operation on the web interface. For more information about default users and passwords, refer to the "Superstack 3 Switch Management Interface Reference Guide" on the Switch CD-ROM.
  • 3Com 3C17304A | Getting Started Guide - Page 52
    52 CHAPTER 3: SETTING UP FOR MANAGEMENT
  • 3Com 3C17304A | Getting Started Guide - Page 53
    Indicated by LEDs ■ Solving Hardware Problems ■ Solving Communication Problems ■ Solving Software Upgrade Problems If you experience a problem that is not listed here, it may be included in the support section of the SuperStack 3 Switch Management Interface Reference Guide on the CD-ROM that
  • 3Com 3C17304A | Getting Started Guide - Page 54
    powering-up, the Power/Self Test LED lights yellow The Switch unit has failed its Power On Self Test (POST) because of an internal problem. If a port has failed it's POST, it's LED will flash green/yellow alternately to indicate that the port is disabled. Contact your supplier for advice. A link is
  • 3Com 3C17304A | Getting Started Guide - Page 55
    3Com Technical Support. Solving Communication Problems If you experience communication problems with the Switch, ensure that: ■ The Switch IP address has been configured as described in Chapter 3 ■ If the Switch is separated from your management application by a router, ensure that the default
  • 3Com 3C17304A | Getting Started Guide - Page 56
    Services is the organization responsible for supplying registered IP arbitrary IP address as long as it is not being used by another device on your network. 3Com IP addresses are part of a group of IP addresses that have been set aside specially for use 'in house' only. If you are having problems
  • 3Com 3C17304A | Getting Started Guide - Page 57
    the command line interface. For details on these options, refer to the Management Interface Reference Guide supplied in HTML format on the CD-ROM that accompanies your Switch. If you have problems with your software upgrade, refer to the Problem Solving section in the Management Interface Reference
  • 3Com 3C17304A | Getting Started Guide - Page 58
    58 CHAPTER 4: PROBLEM SOLVING
  • 3Com 3C17304A | Getting Started Guide - Page 59
    must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch 4200 Series. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read the
  • 3Com 3C17304A | Getting Started Guide - Page 60
    the Switch 4200 Series unit in a stack with SuperStack II or SuperStack 3 units that are narrower than the 4200 Series, the Switch 4200 Series ■ The cord set must be UL-approved and CSA certified. ■ The minimum specification for the flexible cord is: No. 18 AWG Type SV or SJ 3-conductor
  • 3Com 3C17304A | Getting Started Guide - Page 61
    the secondary connection point labelled Neutral, connected directly to earth (ground). †Impédance à la terre. WARNING: U.K. only: If connecting a modem to the console port of the Switch 4200 Series, only use a modem which is suitable for connection to the telecommunications system. WARNING: RJ-45
  • 3Com 3C17304A | Getting Started Guide - Page 62
    while it is powered-up. Never look directly at the fiber ports and fiber cable ends when they are powered-up. WARNING: Use à un personnel qualifié. AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités SuperStack 3 Hub, l'unité Switch 4200 doit être installée en dessous des unités Hub plus
  • 3Com 3C17304A | Getting Started Guide - Page 63
    L'information de Sécurité Importante 63 AVERTISSEMENT: Cordon électrique: Il doit être agréé ans le pays d'utilisation: Etats-Unis et ■ Le cordon doit avoir reçu l'homologation des UL et un Canada certificat de la CSA ■ Le cordon souple doit respecter, à titre minimum, les spécifications
  • 3Com 3C17304A | Getting Started Guide - Page 64
    jacks protégés ou non protégés à ces prises de données. AVERTISSEMENT: Ports pour fibres optiques - sécurité sur le plan optique Ne regardez jamais le laser Wenn die Switch 4200 Einheit in einer Stapel mit anderen SuperStack 3 Hub Einheiten eingebaut werden soll, muß die Switch 4200 Einheit unter
  • 3Com 3C17304A | Getting Started Guide - Page 65
    sind nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen. Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für die Verbindung der Einheit mit einem traditionellem
  • 3Com 3C17304A | Getting Started Guide - Page 66
    66 APPENDIX A: SAFETY INFORMATION VORSICHT: Faseroptikanschlüsse - Optische Sicherheit Niemals ein Übertragungslaser betrachten, während dieses eingeschaltet ist. Niemals direkt auf die Faseransnchlüsse und auf die Faserkabelenden schauen, während diese eingeschaltet sind. VORSICHT: Die Verwendung
  • 3Com 3C17304A | Getting Started Guide - Page 67
    for handshake 6 DSR 8 DCD PC-AT Serial Cable 9-pin to 9-pin Switch 4200 Cable connector: 9-pin female Screen Shell DTR 4 TxD 3 RxD 2 CTS 8 Ground 5 DSR 6 RTS 7 DCD 1 PC-AT Serial Port Cable connector: 9-pin female Shell Screen only required if screen 1 DCD Required
  • 3Com 3C17304A | Getting Started Guide - Page 68
    PIN-OUTS Modem Cable RJ-45 Pin Assignments 9-pin to RS-232 25-pin Switch 4200 Cable connector: 9-pin female Screen Shell TxD 3 RxD 2 RTS 7 CTS 8 DSR 6 Ground 5 DCD 1 DTR 4 RS-232 Modem Port Cable connector: 25-pin male 1 Screen 2 TxD 3 RxD 4 RTS 5 CTS 6 DSR 7 Ground
  • 3Com 3C17304A | Getting Started Guide - Page 69
    Table 11 Pin assignments Pin Number 10/100 Ports configured as MDIX 1 Receive Data + 2 Receive Data - 3 Transmit Data + 4 Not assigned 5 Not assigned 6 Transmit Data - 7 Not assigned 8 Not assigned RJ-45 Pin Assignments 69 1000
  • 3Com 3C17304A | Getting Started Guide - Page 70
    70 APPENDIX B: PIN-OUTS
  • 3Com 3C17304A | Getting Started Guide - Page 71
    C TECHNICAL SPECIFICATIONS Switch 4226T (3C17300) Physical Dimensions ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL 60950,
  • 3Com 3C17304A | Getting Started Guide - Page 72
    APPENDIX C: TECHNICAL SPECIFICATIONS Standards Supported SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) Terminal Emulation Telnet (RFC 854) Protocols Used for Administration UDP (RFC 768) IP (RFC 791
  • 3Com 3C17304A | Getting Started Guide - Page 73
    Supported Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.) Weight: 2.83 kg (6.23 lbs) 0 ° to 40 °C (32 ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com (amps)(maximum) SNMP SNMP protocol (RFC (RFC 768) IP (RFC 791)
  • 3Com 3C17304A | Getting Started Guide - Page 74
    SPECIFICATIONS Switch 4228G (3C17304 Supported Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.8 in.) Weight: 2.73 kg (6.00 lbs) 0 ° to 40 °C (32 ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com ) SNMP SNMP protocol ) IP (
  • 3Com 3C17304A | Getting Started Guide - Page 75
    trouble registering your product, please contact 3Com Global Services for assistance. To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller. Value-added services like 3Com ExpressSM and GuardianSM can include 24x7 telephone technical support, software
  • 3Com 3C17304A | Getting Started Guide - Page 76
    site at http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains thousands of technical solutions written by 3Com support engineers. Access Software Downloads Software Updates are the
  • 3Com 3C17304A | Getting Started Guide - Page 77
    obtain an RMA number online at http://eSupport.3com.com/. First time users will need to apply for a user name and password. Contact Us 3Com offers telephone, e-mail and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone
  • 3Com 3C17304A | Getting Started Guide - Page 78
    the following: Spanish speakers, enter the URL: http://lat.3com.com/lat/support/form.html Portuguese speakers, enter the URL: http://lat.3com.com/br/support/form.html English speakers in Latin America should send e-mail to: [email protected] Telephone Number 800 23625 0800 0227788 800 11376
  • 3Com 3C17304A | Getting Started Guide - Page 79
    Country Telephone Number Country US and Canada Telephone Technical Support and Repair 1 800 876 3266 Contact Us 79 Telephone Number
  • 3Com 3C17304A | Getting Started Guide - Page 80
    80 APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT
  • 3Com 3C17304A | Getting Started Guide - Page 81
    12 I installing the Switch 19 prerequisites 20 IP addressing registered 56 IP configuration 33 L LEDs 15 logging in as a default user 50 M MAC address of the Switch 22 management methods 45 preparing for 34 setting up 31, 32 manual setup console port 38 front panel port 35 MDI configuration 25
  • 3Com 3C17304A | Getting Started Guide - Page 82
    14 console 17 GBIC ports 14 power socket 17 powering-up a Switch 4200 24 problem solving 53 communication problems 55 hardware problems 55 IP addressing 55 LEDs 54 Solving software upgrade problems 57 stack formation problems 56 product name 22 R rack mounting a Switch 4200 21 Redundant Power System
  • 3Com 3C17304A | Getting Started Guide - Page 83
    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems
  • 3Com 3C17304A | Getting Started Guide - Page 84
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Part No. DUA1730-0AAA04
Published July 2005
SuperStack
®
3
Switch 4200 Family
Getting Started Guide
Switch 4226T (3C17300)
Switch 4250T (3C17302)
Switch 4228G (3C17304)