3Com 3CR17251-91 Getting Started Guide

3Com 3CR17251-91 - Switch 5500G-EI Stackable Gigabit Ethernet Manual

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  • 3Com 3CR17251-91 | Getting Started Guide - Page 1
    Switch 5500-EI PWR 28-Port (3CR17171-91) Switch 5500-EI PWR 52-Port (3CR17172-91) Switch 5500-EI 28-Port FX (3CR17181-91) Switch 5500G-EI 24-Port (3CR17254-91) Switch 5500G-EI 48-Port (3CR17255-91) Switch 5500G-EI SFP 24-Port (3CR17259-91) http://www.3com.com/ Part No. DUA1715-0AAA03 Published July
  • 3Com 3CR17251-91 | Getting Started Guide - Page 2
    or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries
  • 3Com 3CR17251-91 | Getting Started Guide - Page 3
    CONTENTS ABOUT THIS GUIDE Before You Start 9 Release Notes 9 About Your CD-ROM 9 Conventions 10 Related Documentation 11 Accessing Online Documentation 11 Documentation Comments 12 1 INTRODUCING THE SUPERSTACK 4 SWITCH
  • 3Com 3CR17251-91 | Getting Started Guide - Page 4
    Default Settings 26 2 INSTALLING THE SWITCH Package Contents 28 Choosing a Suitable Site 29 Rack-mounting 30 Switch 5500 (non PoE) 30 Switch 5500 and Switch 5500G-EI (PoE) 32 Connecting a Redundant Power Supply 33 Specifying the Redundant Power System 36 Connecting the Switch to the Redundant Power
  • 3Com 3CR17251-91 | Getting Started Guide - Page 5
    Preparing for Management 54 Manually Configuring IP Information 55 Connecting to the Console Port 55 Connecting to a Front Panel Port 58 Viewing Automatically Configured IP Information 61 Using 3Com Network Director 62 Connecting to the Console Port 62 Setting Up Command Line Interface Management 64
  • 3Com 3CR17251-91 | Getting Started Guide - Page 6
    FTP (via a network port) 91 XModem (via the console cable) 92 Upgrading from the Bootrom Interface 93 Introduction 93 TFTP 94 FTP 95 XModem 96 Bootrom Upgrade 97 Bootrom Upgrade
  • 3Com 3CR17251-91 | Getting Started Guide - Page 7
    ) 136 Switch 5500G-EI SFP (24-Port) 137 RPS 138 Earthing Lead 139 D OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product 141 Purchase Value-Added Services 141 Troubleshoot Online 142 Access Software Downloads 142 Telephone Technical Support and Repair 142 Contact Us 143 INDEX REGULATORY NOTICES
  • 3Com 3CR17251-91 | Getting Started Guide - Page 8
  • 3Com 3CR17251-91 | Getting Started Guide - Page 9
    release, including new features, modifications and known problems. You should read the Release Notes before installing the Switch in your network. If the information in the release notes differ from the information in this guide, follow the instructions in the release notes. About Your CD-ROM
  • 3Com 3CR17251-91 | Getting Started Guide - Page 10
    information, enter the following command: bridge port detail When you see the word "enter" in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says "type." If you must press two or more keys simultaneously, the key names are
  • 3Com 3CR17251-91 | Getting Started Guide - Page 11
    web interface. ■ SuperStack 4 Switch 5500 Configuration Guide This guide contains information on the features supported by your Switch and how they can be used current software release, including new features, modifications, and known problems. The Release Notes are supplied in hard copy with your
  • 3Com 3CR17251-91 | Getting Started Guide - Page 12
    appropriate). Example: Part Number DUA1725-0AAA01 3Com SuperStack 4 Switch 5500 Getting Started Guide Page 21 Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to technical support or sales should be directed in
  • 3Com 3CR17251-91 | Getting Started Guide - Page 13
    1 INTRODUCING THE SUPERSTACK 4 SWITCH 5500 FAMILY This chapter contains introductory information about the Switch 5500 Family and how they can be used in your network. It covers summary information about the hardware and the following topics: ■ About the Switch 5500 Family ■ Switch 5500 Family -
  • 3Com 3CR17251-91 | Getting Started Guide - Page 14
    Supply Unit Fitted †Combo SFP and 10/100/100 Ports For information about using the software features of the Switch, refer to the "Command Reference Guide" on the CD-ROM that accompanies the Switch.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 15
    Features Switch 5500 Family. Table 4 Hardware features Feature Switch 5500 Family MAC Addresses Up to 16,000 supported Forwarding Modes Store and Forward Auto-negotiation Supported on all ports Auto MDI/MDIX Supported on all ports. If fiber SFP transceivers are used, Auto MDIX is not
  • 3Com 3CR17251-91 | Getting Started Guide - Page 16
    10/100BASE-TX Ports Figure 3 Switch 5500-EI 28-Port PWR - front view PWR LED 1000BASE-X Ports Port Status LEDs Console Port RPS LED 3CR17171-91 SuperStack 4 Switch 5500 PWR 28 Port Green=Status Yellow=Packet Red=PoE 10/100BASE-TX Ports 1000BASE-X Ports Unit LED Mode LED Power LED
  • 3Com 3CR17251-91 | Getting Started Guide - Page 17
    Port Status LEDs Console Port Unit LED RPS LED Mode LED 3CR17172-91 SuperStack 4 Switch 5500 PWR 52 Port Green=Status Yellow=Packet Red 21 10 22 11 23 12 24 21 22 23 Unit LED PWR LED RPS LED 3CR17251-91 SuperStack 4 Switch 5500G-EI 24-Port PWR Mode: 24 Console Unit 100% Green=
  • 3Com 3CR17251-91 | Getting Started Guide - Page 18
    /1000BASE-TX: S(Speed):Green=1000Mbps Yellow=10/100Mbps D(Duplex):Green=Full Duplex Yellow=Half Duplex 1000Base-X 1000Base-X Power LED RPS LED 25/11 SD 3CR17259-91 SuperStack 4 Switch 5500G-EI SFP 24-Port 26/12 SD 27/23 SD 28/24 SD 10/100/1000Base-TX PWR RPS STK MOD 1000BASE
  • 3Com 3CR17251-91 | Getting Started Guide - Page 19
    cables of up to 2km and only) single-mode fiber optic cables of up to 10km. Duplex and flow control must be manually configured. The Switch 5500-EI FX supports copper transceivers on the Gigabit SFP ports only. Console Port The console port allows you to connect a terminal and perform remote or
  • 3Com 3CR17251-91 | Getting Started Guide - Page 20
    5 lists LEDs visible on the front of the Switch, and how to read their status according to color. For information on using the LEDs for problem solving, see "Checking for Correct Operation of LEDs" on page 40. Table 5 LED behavior LED Color Indicates 10/100/1000BASE-TX Port LEDs Speed Green
  • 3Com 3CR17251-91 | Getting Started Guide - Page 21
    Switch 5500 Family - Front View Detail 21 LED Color Indicates Duplex Green Full duplex, blinking off for every packet received or transmitted. Yellow Half duplex, blinking off for every packet received or transmitted. Yellow flashing The port has failed POST. Off No link is present. PoE
  • 3Com 3CR17251-91 | Getting Started Guide - Page 22
    connected. Module LED (Switch 5500G-EI only) Green The Module is installed and operating normally. Yellow flashing The Module is installed but not supported or faulty. Off The Module is not installed. Mode LED Duplex Yellow 10/100/1000 Duplex and Activity, 1000 SFP Duplex and Activity, or
  • 3Com 3CR17251-91 | Getting Started Guide - Page 23
    Switch 5500 Family - Rear View Detail 23 LED Color PWR LED Green Green flashing Yellow flashing Red Off Indicates The Switch is powered-up and operating normally. Self Test (POST) or Software Download is in progress. One or more ports have failed POST. The Switch has failed its Power On
  • 3Com 3CR17251-91 | Getting Started Guide - Page 24
    the Switch 5500 Labels Family or carrying out any maintenance procedures, you must read the safety information provided in Appendix A of this guide. AVERTISSEMENT: Avant d'installer ou d'enlever tout composant des commutateurs de la gamme Switch 5500 ou d'entamer une procédure de maintenance, lisez
  • 3Com 3CR17251-91 | Getting Started Guide - Page 25
    on how to connect a stacking cable to your Switch units, please refer to the Installation Guide that accompanies your cable. It is not possible to create a Fabric by interconnecting a 3Com Switch 5500 with any other 3Com device (such as a 5500G-EI) or mix Enhanced Image (EI) Switch 5500 units with
  • 3Com 3CR17251-91 | Getting Started Guide - Page 26
    26 CHAPTER 1: INTRODUCING THE SUPERSTACK 4 SWITCH 5500 FAMILY Default Settings Table 6 shows the default settings for the Switch 5500 Family. If you initialize one of the Switch units, it is returned to these defaults. Table 6 Default Settings Feature Port Status Port Speed Duplex Mode Power over
  • 3Com 3CR17251-91 | Getting Started Guide - Page 27
    components from the Switch 5500 or carrying out any maintenance procedures, you must read the safety information provided in Appendix A of this guide. AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever tout composant de Switch 5500 ou d'entamer une procédure de maintenance, lisez
  • 3Com 3CR17251-91 | Getting Started Guide - Page 28
    the following for all units: ■ Switch Unit ■ RPS -48V DC Connector ■ CD ROM (includes documentation for your Switch) ■ Getting Started Guide (this guide) ■ Release Notes ■ Warranty Information ■ 3 x Serial Number Labels ■ RPS Flyer ■ Power Cord ■ Console Cable (RJ-45) ■ 4 x Rubber Feet Table 7 below
  • 3Com 3CR17251-91 | Getting Started Guide - Page 29
    Table 7 Package Contents Choosing a Suitable Site 29 Switch 5500-SI 28 and 52 Port Switch 5500-EI 28 and 52 Port Switch 5500 PWR 28 and 52 Port Switch 5500 FX 28 Port Switch 5500G-EI 24 Port Switch 5500G-EI 48 Port Switch 5500G-EI SFP 28 Port Blanking Plate 12A RPS Connector and Backshell ✓ ✓ (
  • 3Com 3CR17251-91 | Getting Started Guide - Page 30
    not restricted around the Switch or through the vents in the side of the Switch. 3Com recommends that you provide a minimum of 25 mm (1 in.) clearance. ■ Air if they have been fitted. CAUTION: If you use a shelf or support ensure that it will not obstruct the air flow through the side panels
  • 3Com 3CR17251-91 | Getting Started Guide - Page 31
    . 7 Finally, place a unit information label on the unit in an easily accessible position. The unit information label shows the following: ■ 3Com product name of the Switch ■ 3Com 3C number of the Switch ■ Unique MAC address (Ethernet address) of the Switch. ■ Serial number of the Switch You may need
  • 3Com 3CR17251-91 | Getting Started Guide - Page 32
    32 CHAPTER 2: INSTALLING THE SWITCH Switch 5500 and To rack-mount the front of your Switch 5500 and Switch 5500G-EI (PoE): Switch 5500G-EI (PoE) 1 Place the Switch the right way up on a hard flat surface, with the front facing towards you. 2 Locate a securing bracket over the mounting holes on one
  • 3Com 3CR17251-91 | Getting Started Guide - Page 33
    number of the Switch You may need this information if you contact 3Com Technical Support. Connecting a Redundant Power Supply The Switch 5500 Family has a . WARNING: These instructions must be read in conjunction with the RPS flyer and the safety and installation instructions supplied with your RPS
  • 3Com 3CR17251-91 | Getting Started Guide - Page 34
    reliable electrical earth, or by connecting both. You must ensure that the earth connection is made before connecting the DC supply from the RPS. 3Com Switches which support -48V DC RPS inputs, that are PoE enabled, can only be powered by an RPS which complies with the isolation requirements of IEEE
  • 3Com 3CR17251-91 | Getting Started Guide - Page 35
    Connecting a Redundant Power Supply 35 ■ Uninterruptible Power - the system allows easy connection and maintenance of batteries to the RPS shelf to further increase the availability of the system. ■ Additional Power to PoE Ports - the internal AC Power Supply of a PoE Switch can provide enough
  • 3Com 3CR17251-91 | Getting Started Guide - Page 36
    in Appendix C on System page 127. For an approved vendor list, more details about purchasing the 3Com recommended RPS and a full set of requirements go to: http://www.3Com.com/RPS The 3Com recommended RPS generates -48V DC power using power supply units (or rectifiers). The outputs of the rectifier
  • 3Com 3CR17251-91 | Getting Started Guide - Page 37
    Connecting a Redundant Power Supply 37 3Com's RPS solution uses -48V DC power distribution. The RPS system provides bulk -48V DC power that is separately RPS socket in the back of the Switch. Use the cable tie supplied with your Switch to support the cable at the rear of the RPS connector as shown.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 38
    38 CHAPTER 2: INSTALLING THE SWITCH Figure 14 RPS Connection to the Switch 3C17266 SuperStack 4 Switch + - NULL 5500G PSU - 24 Port ~100-240V;50/60Hz;1.0A -48 -60V;2.0A NULL -48 -60V;2 0A Null Pinout - + Cable Tie When the RPS is connected to the Switch, the circuit breaker in the
  • 3Com 3CR17251-91 | Getting Started Guide - Page 39
    require a separate power supply. If, for example, the Switch is used to connect a 3Com 11 Mbps Wireless LAN Access Point 8500 to the network, then only a network cable is , increasing its uptime. The Switch supports resistor detection according to IEEE 802.3af and pre-standard detection methods.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 40
    .3af equipment. For the latest list of supported devices, refer to the product page on the 3Com web site at http://www.3com.com/ For further information on Power over Ethernet, refer to the Power over Ethernet Configuration chapter in the Configuration Guide supplied on the CD-ROM that accompanies
  • 3Com 3CR17251-91 | Getting Started Guide - Page 41
    The Switch is not receiving power. If there is evidence of a problem, see "Solving Problems Indicated by LEDs" on page 78 for a list of suggested solutions need to use a standard straight-through cable. See Table 14. 3Com recommends that you use at least Category 5 twisted pair cable - the maximum
  • 3Com 3CR17251-91 | Getting Started Guide - Page 42
    want to install the Switch using a Category 5E or Category 6 cable, 3Com recommends that you briefly connect the cable to a grounded port before connecting . WARNING: The Switch 5500G-EI supports Power over Ethernet on all front ports. The Switch 5500 PWR supports Power over Ethernet on 10/100 ports
  • 3Com 3CR17251-91 | Getting Started Guide - Page 43
    miles) Choosing the Correct Cables for the 100BASE-X SFP Ports The 100BASE-LX10 SFP transceiver supports a direct connection to a single-mode fiber-optic cable. The 100BASE-FX SFP transceiver supports a direct connection to multi-mode fiber-optic cable. Table 16 shows the range for each connection
  • 3Com 3CR17251-91 | Getting Started Guide - Page 44
    the Switch on the 3Com Corporation World Wide Web site, enter this URL into your internet browser: http://www.3com.com SFP transceivers must transceiver This transceiver uses Category 5 copper cabling with RJ-45 connectors and supports segment lengths of up to 100 m (328 ft). If the SFP
  • 3Com 3CR17251-91 | Getting Started Guide - Page 45
    If the SFP transceiver is faulty, it will not operate within the Switch. See "Solving Hardware Problems" on page 79. 3Com recommends that you only use Gigabit Ethernet and Fast Ethernet SFPs supplied by 3Com. If the SFP transceiver is invalid it will not be recognized by the Switch. Inserting an
  • 3Com 3CR17251-91 | Getting Started Guide - Page 46
    46 CHAPTER 2: INSTALLING THE SWITCH CAUTION: The dual personality ports on the Switch 5500G-EI enable you to activate an RJ-45 port or an SFP port or a mixture of both (for example, on the 24 Port Switch, you can activate the RJ-45 ports 23 and 24 and the SFP ports 21 and 22 at the same time). If
  • 3Com 3CR17251-91 | Getting Started Guide - Page 47
    5500G-EI should you need to return the Switch to 3Com. WARNING: If returning the unit to 3Com for repair, ensure that you fit the rear blanking plate, ensuring that the wider recess on the support is fitted round the blanking plate. Secure the remaining support to the opposite side of the unit in the
  • 3Com 3CR17251-91 | Getting Started Guide - Page 48
    48 CHAPTER 2: INSTALLING THE SWITCH
  • 3Com 3CR17251-91 | Getting Started Guide - Page 49
    the management software to manage a Switch. It covers the following topics: ■ Methods of Managing a Switch ■ Setting Up Overview ■ Manually Configuring IP Information ■ Viewing Automatically Configured IP Information ■ Setting Up Command Line Interface Management ■ Setting Up Command Line Interface
  • 3Com 3CR17251-91 | Getting Started Guide - Page 50
    via Telnet Refer to "Setting Up Command Line Interface Management" on page 64. Command Line Interface Management using SSH The Switch 5500 Family supports Secure Shell version 1.5 (SSHv1.5), allowing secure access to the Command Line Interface of the Switch. If you use SSH to administer your
  • 3Com 3CR17251-91 | Getting Started Guide - Page 51
    running the Simple Network Management Protocol (SNMP) as shown in Figure 20. For example, you can use the 3Com Network Director software, available from the 3Com website. Figure 20 SNMP Management over the Network SNMP Network Management Workstation Switch Connect over Network using SNMP Refer
  • 3Com 3CR17251-91 | Getting Started Guide - Page 52
    Information is automatically configured via DHCP See page 53 Do you want to manually Yes configure the IP information? No How do you want to connect and use the Web Interface or Command Line Interface. See page 55 Use 3Com Network Director (3ND). See page 62 Connect to the console port and use
  • 3Com 3CR17251-91 | Getting Started Guide - Page 53
    IP addresses are necessary to ensure that the Switch is always allocated the same IP information.) For most installations, 3Com recommends that you configure the Switch IP information manually. This makes management simpler and more reliable as it is not dependent on a DHCP or BootP server, and
  • 3Com 3CR17251-91 | Getting Started Guide - Page 54
    refer to the Configuration Guide on the CD-ROM that accompanies your Switch or the 3Com Web Site. You address, instead of you having to manually reconfigure the Switch. If you use interface commands and problem solving, refer to the "SuperStack 4 Switch 5500 Command Reference Guide" on the CD
  • 3Com 3CR17251-91 | Getting Started Guide - Page 55
    line interface (CLI). ■ Connecting to a front panel port - connect a workstation using an Ethernet cable to a front panel port of the Switch. You can then manually enter IP information using the web interface or the command line interface (CLI). Connecting to the Console Port To set up your Switch
  • 3Com 3CR17251-91 | Getting Started Guide - Page 56
    up the Switch. The Power on Self Test (POST) will now be performed. Setting Up the Switch with IP Information You are now ready to manually set up the Switch with IP information using the command line interface. 1 The command line interface login sequence begins as soon as the Switch detects
  • 3Com 3CR17251-91 | Getting Started Guide - Page 57
    Manually Configuring IP Information 57 logged on correctly, the Switch name (e.g ) should be displayed as shown in Figure 23. Once you have logged in
  • 3Com 3CR17251-91 | Getting Started Guide - Page 58
    Switch, you can disconnect the serial cable and close the terminal emulator software. Connecting to a Front Panel Port To set up your Switch manually you can, alternatively, make a connection to a front panel port. To do this you will need an IP address, refer to "Viewing Automatically Configured
  • 3Com 3CR17251-91 | Getting Started Guide - Page 59
    Manually Configuring IP Information 59 Connecting the Workstation to the Switch 1 Connect Switch to any other unconfigured Switch. Setting Up the Switch with IP Information You are now ready to manually set up the Switch with IP information. You can do this using the Web interface or the command
  • 3Com 3CR17251-91 | Getting Started Guide - Page 60
    60 CHAPTER 3: SETTING UP FOR MANAGEMENT 4 To enter basic setup information for the Switch, select Administration > IP Setup and then follow the wizard through various system screens to enter the IP address and subnet mask that you want the Switch to use when it is connected to the network. The final
  • 3Com 3CR17251-91 | Getting Started Guide - Page 61
    to discover and view the IP information before you can begin to manage the Switch. You can discover the IP information in two ways: ■ Using 3Com Network Director - this application will auto-discover the Switch and display the automatically allocated IP information assigned to the Switch.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 62
    to the documentation that accompanies your DHCP or BootP server. If your network does not have a DHCP or BootP server, the workstation running 3Com Network Director must be on the same subnet as the Switch, because Auto-IP addresses are non-routable. Connecting to the Console Port Alternatively
  • 3Com 3CR17251-91 | Getting Started Guide - Page 63
    Viewing Automatically Configured IP Information 63 If the login prompt does not begin immediately, press Return a few times until it starts. 3 At the login and password prompts, enter admin as your user name and press Return at the password prompt. If you have logged on correctly, the Switch name
  • 3Com 3CR17251-91 | Getting Started Guide - Page 64
    64 CHAPTER 3: SETTING UP FOR MANAGEMENT Setting Up Command Line Interface Management This section describes how you can set up command line interface management using a local console port connection or over the network. User Interface User interface configuration is provided by the Switch to
  • 3Com 3CR17251-91 | Getting Started Guide - Page 65
    time SSH connections to the switch will be refused. 4 Install an SSH client application on the workstation you want to use to access the switch. 3Com recommends the following SSH clients; PuTTY, OpenSSH and SSH Communications Security Corp Secure Shell.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 66
    to the Switch using TFTP server please refer to the Configuration Guide that is supplied with your Switch. Setting Up Web Interface one of the following Web browser and platform combinations: Table 17 Supported Web Browsers and Platforms Netscape 7.1 Internet Explorer 5.5 Internet Explorer
  • 3Com 3CR17251-91 | Getting Started Guide - Page 67
    By default, all ports on the Switch are in VLAN 1. You can use the 3Com Network Director application that is available from the 3Com website to provide SNMP management for your Switch. If you use 3Com Network Director it automatically loads the correct MIBs and necessary files onto your workstation.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 68
    using the command line interface system management snmp community command - refer to the command line interface section of the "SuperStack 4 Switch Command Reference Guide" for more information. SNMP V3 is on as default. All commands are in snmp menu in System View. Default Users and Passwords If
  • 3Com 3CR17251-91 | Getting Started Guide - Page 69
    in the User View. For information on the lost password procedure please refer to the Configuration Guide that is supplied with your Switch. Configuration Conversion Utility The 3Com Switch 5500 Family Configuration Conversion Utility (CCU) enables you to convert the key configuration parameters
  • 3Com 3CR17251-91 | Getting Started Guide - Page 70
    70 CHAPTER 3: SETTING UP FOR MANAGEMENT
  • 3Com 3CR17251-91 | Getting Started Guide - Page 71
    and the level of XRN support offered by the Fabric. It is not possible to create a Fabric by interconnecting a 3Com Switch 5500 with any other 3Com device (such as a 5500G refer to the Installation Guides that accompany the stacking cable (3C17262) and the resilient stacking cable (3C17263).
  • 3Com 3CR17251-91 | Getting Started Guide - Page 72
    72 CHAPTER 4: CREATING AN XRN STACKING FABRIC Table 19 SuperStack 4 Switch 5500 Support for XRN Distributed Fabric Switch Port used XRN support Switch 5500-SI 28-Port (3CR17151-91) Ports 27 (up port) and 28 (down Only supports DDM* port) using a 1000 Mbps SFP transceiver Switch 5500-SI 52-
  • 3Com 3CR17251-91 | Getting Started Guide - Page 73
    How To Interconnect Units 73 As with all Switch 5500 CLI commands, the format for entering a command that is port specific is x/y/z, where x = unit number, y = module number (in the case of the Switch 5500 this will always be 0), z = port number. 3 Connect the Fabric-enabled 'up' port on one Switch
  • 3Com 3CR17251-91 | Getting Started Guide - Page 74
    Fabric. Using these guidelines will help prevent problems arising when setting up your Fabric. guidelines, please refer to the Configuration Guide on the CD-ROM that accompanies your the other unit will automatically renumber. 3Com recommends that you manually assign the unit IDs within the Fabric
  • 3Com 3CR17251-91 | Getting Started Guide - Page 75
    Green=Traffic, Yellow=STLKink Fault, Yellow Flashing=Stack Fault Yellow Flashing=Stack Fault Yellow Flashing=Stack Fault Yellow Flashing=Stack Fault If you are having problems, refer to "Solving Fabric Formation
  • 3Com 3CR17251-91 | Getting Started Guide - Page 76
    76 CHAPTER 4: CREATING AN XRN STACKING FABRIC
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    by LEDs ■ Solving Hardware Problems ■ Solving Communication Problems ■ Solving Fabric Formation Problems If you experience a problem that is not listed here, it may be included in the Support section of the SuperStack 4 Switch 5500 Family Command Reference Guide on the CD-ROM that accompanies
  • 3Com 3CR17251-91 | Getting Started Guide - Page 78
    have a faulty power cord or an internal fault. Firstly, check the power cord by: ■ testing it in another device. ■ connecting a working power cord to the 'problem' device then contact your supplier for advice. On powering-up, the PWR LED lights Red The Switch unit has failed its Power On Self Test
  • 3Com 3CR17251-91 | Getting Started Guide - Page 79
    occur with 10BASE-T or 100BASE-T where auto-negotiation is disabled and incorrect cables are being used (cross-over or straight) Auto-negotiation problems will occur with fiber if: ■ The Receiver (RX) and Transceiver (TX) cable connectors are swapped ■ Fibers are broken ■ Auto-negotiation differs at
  • 3Com 3CR17251-91 | Getting Started Guide - Page 80
    on page 44 and "Approved 100BASE-X SFP Transceivers" on page 45. Error message indicating that the SFP transceiver is faulty To correct this problem, completely remove the SFP and then reinsert it. Alternatively, insert another identical SFP. If the problem persists, contact 3Com Technical Support.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 81
    Problems 81 Solving Communication Problems If you experience communication problems entered correctly in your network management application (such as 3Com Network Director). The following is a brief overview of not operate correctly. InterNIC Registration Services is the organization responsible for
  • 3Com 3CR17251-91 | Getting Started Guide - Page 82
    82 CHAPTER 5: PROBLEM SOLVING If your IP network is internal to your organization only, that is, you do not access the Internet, you may use any arbitrary IP address as long as it is not being used by another device on your network. 3Com suggests you use addresses in the range 192.168
  • 3Com 3CR17251-91 | Getting Started Guide - Page 83
    Solving Fabric Formation Problems 83 Solving Fabric Formation Problems If you are having problems with correctly forming a fabric, first ensure that Spanning Tree is enabled. If it is enabled, do the following: 1 Power off all units in the fabric. 2
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    84 CHAPTER 5: PROBLEM SOLVING
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    6 UPGRADING SOFTWARE This chapter describes how to upgrade software to your Switch 5500. It covers the following topics: ■ The Contents of the Executable File ■ Upgrading from the Command Line Interface ■ Upgrading from the Bootrom Interface ■ Bootrom Upgrade
  • 3Com 3CR17251-91 | Getting Started Guide - Page 86
    .zip Bundled files with the extension NetMan.zip, can be used to upgrade your Switch using the 3Com Network Director Agent Update. Any attempt to upgrade individual .web, .btm or .app files using 3Com Network Director will fail. These files should be used to upgrade your Switch as described below
  • 3Com 3CR17251-91 | Getting Started Guide - Page 87
    Upgrading from the Command Line Interface 87 Directory of unit1>flash:/ 0 -rw1 -rw2 -rw3 -rw- 714784 Apr 02 2005 01:36:16 11043 Apr 02 2005 01:37:17 11427 Apr 02 2005 00:01:01 4529259 Apr 02 2005 01:39:57 s4h01_04.web 3ComOScfg.def 3ComOScfg.cfg s4b03_01_04s56.app 15367 KB total (10215 KB free)
  • 3Com 3CR17251-91 | Getting Started Guide - Page 88
    file can been given any name, provided it ends in the extension .cfg. 3Com recommends that each fabric is given a unique configuration file name so that when unit1 with unit2 and so on for each Switch in the fabric. 3Com recommends that you save the active configuration file for each Switch in the
  • 3Com 3CR17251-91 | Getting Started Guide - Page 89
    Upgrading from the Command Line Interface 89 (where aaa.aaa.aaa.aaa is the IP address of the TFTP server) Replace unit1 with unit2 and _1.cfg with _2.cfg and so on for each Switch in the fabric. 3 The Web user interface file and the application file must be the same on all switches in the fabric.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 90
    90 CHAPTER 6: UPGRADING SOFTWARE File Distribution The following commands enable you to distribute your downloaded files to the remaining Switches in the fabric: 1 To copy the new software file to each Switch in the fabric, enter the following from User View: copy unit1>flash:/s4a03_01_04s56.app
  • 3Com 3CR17251-91 | Getting Started Guide - Page 91
    Upgrading from the Command Line Interface 91 3 You will now need to reboot the fabric for the changes to take effect. The Switch will upgrade the bootrom firmware and boot from the
  • 3Com 3CR17251-91 | Getting Started Guide - Page 92
    92 CHAPTER 6: UPGRADING SOFTWARE 4 Copy these files as described in "File Distribution", steps 1 to 4 on page 90. 5 Now activate these files as described in "Command Line Interface Switch Setup", steps 1 to 3 on page 90. XModem (via the To upgrade software to your Switch via XModem do the following:
  • 3Com 3CR17251-91 | Getting Started Guide - Page 93
    Upgrading from the Bootrom Interface 93 Upgrading from the This section describes how to upgrade your Switch from the Bootrom Bootrom Interface Interface. Introduction When the Switch is running the initial boot phase via the console, the following prompt is displayed with a five second countdown
  • 3Com 3CR17251-91 | Getting Started Guide - Page 94
    94 CHAPTER 6: UPGRADING SOFTWARE File Number 3(*) 4 5 6 7 File Size(bytes) File Name 4649088 s4b03_01_04s56.app 576218 s4h01_04.web 10301 3comoscfg.def 10369 3comoscfg.cfg 10369 [test.cfg] Free Space: 10469376 bytes The current application file is s4b03_01_04s56.app (*)-with main
  • 3Com 3CR17251-91 | Getting Started Guide - Page 95
    Upgrading from the Bootrom Interface 95 3. Set XMODEM protocol parameter 0. Return to boot menu Enter your choice(0-3): 2 Select option 1 to display the following: Load File name: Switch IP address: Server IP address: 3 Enter the file name, Switch IP address and Server IP address to display the
  • 3Com 3CR17251-91 | Getting Started Guide - Page 96
    2 to set the baudrate to 19200. You will also need to change the baudrate on Hyperterminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following information is displayed: Now please
  • 3Com 3CR17251-91 | Getting Started Guide - Page 97
    Bootrom Upgrade 97 5 As the file is downloading, start the XModem send file process with terminal emulation software, such as Microsoft Hyperterminal. When the download is complete, the following information is displayed: Please input the file attribute (main/backup/none):none done! 6 Repeat steps
  • 3Com 3CR17251-91 | Getting Started Guide - Page 98
    98 CHAPTER 6: UPGRADING SOFTWARE Bootrom Upgrade via To upgrade the bootrom firmware from the Boot menu via TFTP do the TFTP following: 1 From the Boot menu, select option 6 to display the bootrom upgrade menu as shown: Bootrom update menu: 1. Set TFTP protocol parameter 2. Set FTP protocol
  • 3Com 3CR17251-91 | Getting Started Guide - Page 99
    Bootrom Upgrade 99 Load File name: Switch IP address: Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, Switch IP address, Server IP address, FTP user name and password to display the following: Are you sure to update your bootrom? Yes or No(Y/N) 4 Enter y and the following
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    100 CHAPTER 6: UPGRADING SOFTWARE If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to start the download. The following information is displayed: Now please start
  • 3Com 3CR17251-91 | Getting Started Guide - Page 101
    A SAFETY INFORMATION You must read the following safety information before carrying out any installation or removal of components, or any maintenance procedures on the Switch 5500. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 102
    102 APPENDIX A: SAFETY INFORMATION przestrzegać wszystkich wskazówek. Przed instalacją lub demontażem urządzenia należy uważnie przeczytać poniższe informacje o bezpieczeństwie. Power Cord Set - Japan Important Safety Information WARNING: Installation and removal of the unit must be carried out by
  • 3Com 3CR17251-91 | Getting Started Guide - Page 103
    Important Safety Information 103 Europe only: ■ The supply plug must comply with CEE 7/7 ("SCHUKO"). ■ The mains cord must be or marked and be of type H03VVF3GO.75 (minimum). Denmark Switzerland ■ The supply plug must comply with section 107-2-D1, standard DK2-1a or DK2-5a. ■ The
  • 3Com 3CR17251-91 | Getting Started Guide - Page 104
    personnel. WARNING: These instructions must be read in conjunction with the RPS flyer and the safety and installation instructions supplied with your RPS suitable for use with telecommunications equipment should not be used with the 3Com Power-over-Ethernet (PoE) network switches. In order to meet
  • 3Com 3CR17251-91 | Getting Started Guide - Page 105
    terminal on the Switch is connected to the negative (circuit breaker) terminal of the RPS. WARNING: The Switch 5500 PWR and 5500G-EI supports Power over Ethernet on all front ports. These ports should only be used for Ethernet wiring within the same building. L'information de Sécurité Importante
  • 3Com 3CR17251-91 | Getting Started Guide - Page 106
    106 APPENDIX A: SAFETY INFORMATION AVERTISSEMENT: Cordon électrique: Il doit être agréé ans le pays d'utilisation: Etats-Unis et ■ Le cordon doit avoir reçu l'homologation des UL et un Canada certificat de la CSA ■ Le cordon souple doit respecter, à titre minimum, les spécifications suivantes :
  • 3Com 3CR17251-91 | Getting Started Guide - Page 107
    du RPS (Redundant Power Supply) ne doit être confiée qu'à un personnel formé et qualifié. AVERTISSEMENT: Ces instructions doivent être lues conjointement avec les instructions d'installation et les consignes de sécurité qui accompagnent le RPS. AVERTISSEMENT: Lorsqu'un commutateur Switch 5500 est
  • 3Com 3CR17251-91 | Getting Started Guide - Page 108
    télécommunications n'est pas appropriée aux commutateurs réseau Power-over-Ethernet (PoE) 3Com. Pour être conforme à la spécification IEEE 802.3af (PoE), la les exigences d'isolation de cette spécification. AVERTISSEMENT: Ces instructions doivent être lues conjointement avec les caractéristiques de
  • 3Com 3CR17251-91 | Getting Started Guide - Page 109
    Wichtige Sicherheitsinformationen 109 Wichtige Sicherheitsinformationen VORSICHT: Alle Verfahren die in dieser Anleitung beschrieben werden gelten für alle Modelle, sofern nicht anders angegeben. Wo eine Vorgehensweise für die Schalter 5500 gilt wird nur der Begriff Schalter verwendet. Diese
  • 3Com 3CR17251-91 | Getting Started Guide - Page 110
    110 APPENDIX A: SAFETY INFORMATION VORSICHT: Der Betrieb dieses Geräts erfolgt unter den SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC 60950. Diese Bedingungen sind nur gegeben, wenn auch die an das Gerät angeschlossenen Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: RJ-45-Porte
  • 3Com 3CR17251-91 | Getting Started Guide - Page 111
    sein. VORSICHT: Ein "positiv geerdetes" Standard-RPS-System mit -48 V, das für die Nutzung mit Telekommunikationsgeräten geeignet ist, darf nicht für die 3Com Netzwerk-Switches mit Power-over-Ethernet (PoE) verwendet werden. Zur Einhaltung der Spezifikationen gemäß IEEE 802.3af (PoE) muss der -48
  • 3Com 3CR17251-91 | Getting Started Guide - Page 112
    112 APPENDIX A: SAFETY INFORMATION Información de Seguridad Importante ADVERTENCIA: La instalación o la extracción de la unidad sólo debe llevarla a cabo personal cualificado. ADVERTENCIA: Si instala el 5500 en una pila con unidades SuperStack II o SuperStack 3 que son más estrechas que el 5500,
  • 3Com 3CR17251-91 | Getting Started Guide - Page 113
    Información de Seguridad Importante 113 ADVERTENCIA: El acoplador del equipo (el conector para la unidad y no la toma de la pared) debe tener una configuración que se adapte a una entrada del equipo EN60320/IEC320. ADVERTENCIA: El enchufe debe estar cerca de la unidad y ser de fácil acceso.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 114
    para su uso con equipamiento de telecomunicaciones no deben utilizarse con los Switches de red Power-over-Ethernet (potencia sobre Ethernet, PoE) de 3Com. Para cumplir la especificación IEEE 802.3af (PoE), la salida de -48 V debe estar aislada de tierra y cumplir los requisitos de aislamiento de
  • 3Com 3CR17251-91 | Getting Started Guide - Page 115
    Importanti Informazioni di Sicurezza 115 ADVERTENCIA: Deberá asegurarse de que el terminal positivo del Switch está conectado al terminal positivo (común) del RPS, y de que el terminal negativo del Switch está conectado al terminal negativo (disyuntor) del RPS. ADVERTENCIA: El Switch 5500 PWR y
  • 3Com 3CR17251-91 | Getting Started Guide - Page 116
    116 APPENDIX A: SAFETY INFORMATION Solo Europa Danimarca Svizzera ■ "La spina di alimentazione deve essere conforme CEE 7/7 (tipo "SCHUKO"). ■ "Il cavo dell'alimentazione di rete deve essere contrassegnato dai marchi o ed essere di tipo H03VVF3G1.0 (minimo). ■ "La spina di
  • 3Com 3CR17251-91 | Getting Started Guide - Page 117
    uscita SELV in conformità con le norme IEC 60950-1/UL 60950-1/EN 60950-1. AVVERTENZA: Con gli switch di rete Power-over-Ethernet (PoE) 3Com non devono essere utilizzati Redundant Power System standard da -48 V con messa a terra positiva per le apparecchiature di telecomunicazione. In conformità alle
  • 3Com 3CR17251-91 | Getting Started Guide - Page 118
    118 APPENDIX A: SAFETY INFORMATION AVVERTENZA: Quando si collega il cavo all'RPS, si consiglia di rispettare le raccomandazioni fornite dal fabbricante. AVVERTENZA: Prima di collegare il cavo all'RPS e il cavo e il connettore allo switch, verificare che il salvavita si trovi in posizione Acceso (
  • 3Com 3CR17251-91 | Getting Started Guide - Page 119
    Wa¿ne informacje o zabezpieczeniach 119 Wielka Brytania ■ Wtyczka musi być zgodna z normą BS1363 (3-pinowa 13 amperów) i musi być wyposażona w bezpiecznik 5A zgodny z normą BS1362. ■ Przewód sieci zasilającej musi być oznaczony lub i musi być typu H03VVF3g0.75 (minimum). Europa ■
  • 3Com 3CR17251-91 | Getting Started Guide - Page 120
    ądu stałego -48 V, które są używane ze sprzętem telekomunikacyjnym, nie powinny być używane do pracy z przełącznikami sieciowymi Power-over-Ethernet (PoE) firmy 3Com. Aby były spełnione wymagania specyfikacji IEEE 802.3af (PoE), wyjście -48
  • 3Com 3CR17251-91 | Getting Started Guide - Page 121
    Wa¿ne informacje o zabezpieczeniach 121 V musi być odizolowane od uziemienia (masy) i spełniać wymagania izolacyjne tej specyfikacji. OSTRZEŻENIE: Te instrukcje należy przeczytać razem z charakterystyką zasilającego prądu stałego przełącznika Switch 5500 opisaną w Dodatku C, Specyfikacja techniczna.
  • 3Com 3CR17251-91 | Getting Started Guide - Page 122
    122 APPENDIX A: SAFETY INFORMATION
  • 3Com 3CR17251-91 | Getting Started Guide - Page 123
    B PIN-OUTS Null Modem Cable RJ-45 to RS-232 25-pin Switch 5500 Cable connector: RJ-45 female Screen Shell TxD 3 RxD 2 Ground 5 RTS 7 CTS 8 DSR 6 DCD 1 DTR 4 PC/Terminal Cable connector: 25-pin male/female 1 Screen only required if screen 3 RxD 2 TxD always required 7
  • 3Com 3CR17251-91 | Getting Started Guide - Page 124
    124 APPENDIX B: PIN-OUTS Modem Cable RJ-45 to RS-232 25-pin Switch 5500 Cable connector: RJ-45 female Screen Shell TxD 3 RxD 2 RTS 7 CTS 8 DSR 6 Ground 5 DCD 1 DTR 4 RS-232 Modem Port Cable connector: 25-pin male 1 Screen 2 TxD 3 RxD 4 RTS 5 CTS 6 DSR 7 Ground 8
  • 3Com 3CR17251-91 | Getting Started Guide - Page 125
    Ethernet Port RJ-45 Pin Assignments 125 Table 11 Pin assignments Pin Number 10/100 Ports configured as MDIX 1 Receive Data + 2 Receive Data - 3 Transmit Data + 4 Not assigned 5 Not assigned 6 Transmit Data - 7 Not assigned 8 Not assigned 1000 Bidirectional Data B+ Bidirectional
  • 3Com 3CR17251-91 | Getting Started Guide - Page 126
    126 APPENDIX B: PIN-OUTS
  • 3Com 3CR17251-91 | Getting Started Guide - Page 127
    C TECHNICAL SPECIFICATIONS This section contains the technical specifications for the following: ■ Switch 5500 (28 Port) ■ Switch 5500 PWR (28 Port) ■ Switch 5500 (52 Port) ■ Switch 5500 PWR (52 Port) ■ Switch 5500 FX (28 Port) ■ Switch 5500G-EI (24 Port) ■ Switch 5500G-EI PWR (24 Port) ■ Switch
  • 3Com 3CR17251-91 | Getting Started Guide - Page 128
    10.8 in.) Weight: 4.4kg (9.72 Ibs) 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950 CISPRR
  • 3Com 3CR17251-91 | Getting Started Guide - Page 129
    .) Weight: 5.8kg (12.79 Ibs) 0 ° to 40 °C (32 ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950 CISPR 22
  • 3Com 3CR17251-91 | Getting Started Guide - Page 130
    (10.8 in.) Weight: 4.7kg (10.9 lbs) 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950 CISPR
  • 3Com 3CR17251-91 | Getting Started Guide - Page 131
    in.) Weight: 6.2kg (13.67 lbs) 0° to 40 °C (32 ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950, EN60950, CSA 22.2 No. 60950, IEC 60950 CISPR 22
  • 3Com 3CR17251-91 | Getting Started Guide - Page 132
    in.) Weight: 3.5kg (7.72 lbs) 0 ° to 40 °C (32 ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950 CISPRR
  • 3Com 3CR17251-91 | Getting Started Guide - Page 133
    in.). Weight: 8.4 kg 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950
  • 3Com 3CR17251-91 | Getting Started Guide - Page 134
    in.). Weight: 8.9 kg 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950
  • 3Com 3CR17251-91 | Getting Started Guide - Page 135
    in.). Weight: 9.35kg 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950
  • 3Com 3CR17251-91 | Getting Started Guide - Page 136
    in.). Weight: 9.85kg 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950
  • 3Com 3CR17251-91 | Getting Started Guide - Page 137
    in.). Weight: 8.9 kg 0 ° to 40 °C (32 ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL 60950, EN60950, CSA 22.2 No. 60950, IEC 60950
  • 3Com 3CR17251-91 | Getting Started Guide - Page 138
    138 APPENDIX C: TECHNICAL SPECIFICATIONS Standards Supported RPS Safety Requirements EMC Emissions Immunity Output Specifications SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC
  • 3Com 3CR17251-91 | Getting Started Guide - Page 139
    Earthing Lead 139 Earthing Lead Safety Requirements Voltage Rating AWG Insulation Thickness Insulation Color The Earthing Lead shall comply with the following safety standards: UL Subject 758, UL 1581 and CSA C22.2 No. 210 UL VW-1 and CSA FT1 Vertical Flame Test 600V 12 0.4mm Green/Yellow
  • 3Com 3CR17251-91 | Getting Started Guide - Page 140
    140 APPENDIX C: TECHNICAL SPECIFICATIONS
  • 3Com 3CR17251-91 | Getting Started Guide - Page 141
    trouble registering your product, please contact 3Com Global Services for assistance. To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller. Value-added services like 3Com ExpressSM and GuardianSM can include 24x7 telephone technical support, software
  • 3Com 3CR17251-91 | Getting Started Guide - Page 142
    142 APPENDIX D: OBTAINING SUPPORT FOR YOUR PRODUCT Troubleshoot Online You will find support tools posted on the 3Com web site at http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains
  • 3Com 3CR17251-91 | Getting Started Guide - Page 143
    .com/. First time users will need to apply for a user name and password. Contact Us 3Com offers telephone, e-mail and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or e-mail address from the list below
  • 3Com 3CR17251-91 | Getting Started Guide - Page 144
    speakers, enter the URL: http://lat.3com.com/lat/support/form.html Portuguese speakers, enter the URL: http://lat.3com.com/br/support/form.html English speakers in Latin America should send e-mail to: [email protected] US and Canada Telephone Technical Support and Repair 1 800 876 3266
  • 3Com 3CR17251-91 | Getting Started Guide - Page 145
    3Com Network Director 62 console port 62 B browsers choosing 66 C cable 25 10/100/1000 41 pin-outs 123 command line interface management 50 console port 19 conventions notice icons, About This Guide 10 text, About This Guide manual problem solving 77, 85 communication problems 81 hardware problems
  • 3Com 3CR17251-91 | Getting Started Guide - Page 146
    weight 127 XRN Distributed Fabric 71, 72 system specifications 127 T troubleshooting 77, 85 U upgrading software bootrom 93 bootrom via FTP 98 bootrom via TFTP 98 bootrom via XModem 99 file distribution 90 FTP 91, 95 TFTP 89, 94 XModem 92, 96 W Web browsers choosing Support 72 Unit Numbering 74
  • 3Com 3CR17251-91 | Getting Started Guide - Page 147
    and used in accordance with the instructions, may cause harmful interference to radio How to Identify and Resolve Radio-TV Interference Problems This booklet is available from the U.S. Government measures. You must only insert a 3Com approved SFP transceiver into the Switch. These are
  • 3Com 3CR17251-91 | Getting Started Guide - Page 148
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Part No. DUA1715-0AAA03
Published July 2005
SuperStack
®
4 Switch 5500 Family
Getting Started Guide
Switch 5500-SI 28-Port (3CR17151-91)
Switch 5500-SI 52-Port (3CR17152-91)
Switch 5500-EI 28-Port (3CR17161-91)
Switch 5500-EI 52-Port (3CR17162-91)
Switch 5500-EI PWR 28-Port (3CR17171-91)
Switch 5500-EI PWR 52-Port (3CR17172-91)
Switch 5500-EI 28-Port FX (3CR17181-91)
Switch 5500G-EI 24-Port (3CR17254-91)
Switch 5500G-EI 48-Port (3CR17255-91)
Switch 5500G-EI SFP 24-Port (3CR17259-91)