3Com 3CRGPOE10075-US User Guide

3Com 3CRGPOE10075-US - OfficeConnect Wireless 108Mbps 11g PoE Access Point Manual

3Com 3CRGPOE10075-US manual content summary:

  • 3Com 3CRGPOE10075-US | User Guide - Page 1
    OfficeConnect® Wireless 108 Mbps 11g PoE Access Point User Guide 3CRGPOE10075 (WL-529) http://www.3com.com/ Part No. DUAPOE10075BAA01 Published December 2004
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    documentation at any time. If there is any software on removable media described in this documentation, it in conjunction with, this User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in countries, licensed exclusively through X/Open Company, Ltd. Netscape Navigator is
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    CONTENTS ABOUT THIS GUIDE Conventions 1 Related Documentation 3 Documentation 17 Front Panel 17 Back Panel 17 Overview of Setup and Management Tasks 18 2 INSTALLING AND CONNECTING THE Point 20 Powering On and Connecting the Access Point 21 Using the Supplied Power Adapter 21 Using Power over
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    the List of Trusted Stations 46 Enabling Access Control Based on MAC Address 48 Backing Up the Access Control List 49 Configuring System Settings 49 Configuring Administrator Access 79 Changing the Default Logon Account 80 Configuring Admin Connections 80 Viewing Information About the Device 81
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    93 Detecting Rogue Access Points 94 Viewing Detected Rogue Access Points 96 6 TROUBLESHOOTING Basic Connection Checks 97 Cannot Connect to the Wireless Access Point to Configure It 97 Forgotten Password and Reset to Factory Defaults 98 Wireless Station Cannot Connect to the LAN via the Access Point
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    Me/98/95 130 Configuring TCP/IP on Windows NT 4.0 131 E OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product 135 Purchase Value-Added Services 135 Troubleshoot Online 136 Access Software Downloads 136 Telephone Technical Support and Repair 136 Contact Us 137 F SAFETY INFORMATION Important Safety
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    GLOSSARY INDEX REGULATORY NOTICES
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    PoE Access Point (3CRGPOE10075). This guide is intended for guide, follow the instructions in the release notes. Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ Throughout this guide
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    your password, use the following syntax: system password In this example, you must supply a password for . Commands word "enter" in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says "type."
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    (if appropriate) Example: ■ SuperStack II Switch 1100 User Guide ■ Part number: DUA1695-0AAA02 ■ Page 25 Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to technical support or sales should be directed in the
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    4 ABOUT THIS GUIDE
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    wires cannot go. A single Access Point can make the Internet, e-mail, and network resources such as printers available to dozens of wireless station users. And because 3Com OfficeConnect Wireless 108 Mbps 11g PoE Access Point is Wi-Fi certified, you can be sure it will work reliably with certified
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    Wireless Access Point Wired Local Area Network ` ` 3Com Wireless Access Point PSotawteurs LAN Wireless Wireless Stations .11g (DSSS) specifications for wireless local area networks 11g radio supports both11g and 11b wireless stations, preserving existing wireless investments Provides higher
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    environments Automatically obtains an IP address on a network that has a DHCP server, simplifying configuration and management Device firmware in a flash memory can be upgraded easily from the Web interface PoE Support PoE support makes it easier to overcome installation problems with difficult-to
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    links. WDS is normally used in large, open areas where pulling wires is cost prohibitive, access resources on the other network. The Access Point supports two wireless bridge modes: ■ Point-to-Point (PTP access point, you need to specify the MAC address of each device on the other to establish
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    mode. The other access points, or the "slaves", are set to PTP mode. Master and slave APs in a WDS identify each other by their MAC addresses. If you configure the OfficeConnect Wireless Access Point as the master AP and define the list of access points that are allowed to bridge with
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    10 CHAPTER 1: INTRODUCING THE OFFICECONNECT WIRELESS ACCESS POINT Figure 3 Point-to-Multipoint WDS ` ` Wired Network B Wired Network A Slave, Set to PTP Mode WDS Link PSotwateurs LAN Wireless Wired Network C PSotawteurs Wireless LAN Master, Set to PTMP Mode ` ` ` ` WDS Link
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    Figure 4 Repeater WDS Wired Network Features and Capabilities 11 ` ` PSotawteurs Wireless LAN WDS Link PSotwateurs LAN Wireless As a client, the Access Point functions like a wireless card that is connected to a computer to provide a wireless interface. When operating in client mode, the
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    ensure that only authorized users can access your server authentication network and centralizes authentication of wireless users across the network Security profiles and multiple SSIDs Supports creation of up to wireless network by allowing only trusted stations, based on their MAC addresses
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    feature, serves as a powerful tool for controlling access to the wireless network. See "VLAN Support". Functions as a address authentication of wireless stations Detects "rogue" or unauthorized access points on the local network Requires a password to the Web interface to prevent unauthorized users
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    Security Settings 3Com Wireless 11g PoE Access Point PSotwateurs LAN Wireless SSID 1 Using WPA SSID 2 Using WEP VLAN Support A virtual associated with it into VLAN2. Figure 7 illustrates this VLAN setup. VLAN support requires a one-to-one mapping of SSIDs to VLAN IDs. This means you can
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    Capabilities 15 Figure 7 Wireless Stations Segmented into Different VLANs Based on SSIDs VLAN1 VLAN2 ` ` ` ` 3Com Wireless Access Point PSotawteurs LAN Wireless Single Ethernet Link Supports VLAN1 and VLAN2 Traffic Wireless Stations Connected to SSID1 Wireless Stations Connected to SSID2
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    PoE Access Point ■ One power adapter ■ OfficeConnect Wireless 108 Mbps 11g PoE Access Point Quick Start Guide ■ One CD-ROM, which contains the setup files for the 3Com Access Point Manager and a PDF version of the OfficeConnect 108 Mbps 11g Wireless Access Point User Guide ■ One warranty flyer If
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    ■ Flashing - Access Point is starting up, or firmware is being upgraded ■ Green - Normal operation ■ Off - No power ■ Green - LAN (Ethernet) port is active and the Reset button. Table 5 Back Panel Ports and Connections Part Antenna Console port Description One aerial antenna is supplied. For best
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    red twice. 3 Release the Reset button. Use a standard LAN cable (with RJ-45 connectors) to connect this port to a 10BaseT or 100BaseT hub on your LAN Connect the supplied power adapter to this port, and then connect the plug to a power source Overview of Setup and Management Tasks The following
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    a computer with TCP/IP that is connected to the same local network as the Access Point. This computer must also have a Web browser that supports JavaScript, such as Netscape 4.7 or later, Internet Explorer 5.0 or later, or Mozilla 1.2.1 or later. If you want to use PoE to supply power to the Access
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    ACCESS POINT This Access Point does not support 802.11a wireless clients. Security Information and away from sources of heat. ■ Cabling is away from power lines, fluorescent lighting fixtures, and sources of electrical noise such 3Com recommends you provide a minimum of 25 mm (1 in.) clearance.
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    on the back panel of the Access Point, and then connect the plug to a power source. Figure 8 Powering the Access Point Using the Supplied Power Adapter Using Power over If you have a PoE switch, such as the 3Com Baseline Switch 2226-PWR Ethernet Plus 3C16490, you can plug the Ethernet cable from
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    panel. ■ The Status LED should flash, and then go off. ■ The Power, Wireless, and LAN LEDs should be on. Accessing the Web Interface The Access Therefore the IP address to which you need to connect will depend on whether or not you have a DHCP server on the network. By default, wireless connection
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    use its default IP address, 192.168.0.228. If this happens, follow the instructions in "Without a DHCP Server" on page 26 to connect to the Web interface. 1 On a computer that is connected to the same local network, insert the CD-ROM into the CD drive. The setup program for the 3Com Access Point
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    POINT Figure 10 3Com Access Point Manager Password, type password. User name and password are case-sensitive. 7 Click OK. If the Access Point Is on a Different Subnet The default subnet for the Access Point is 255.255.255.0. If your local network is using a different subnet, the Set IP Address
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    IP settings: ■ IP Address ■ Subnet Mask - This mask must be the same as the subnet mask for the admin computer ■ Gateway ■ DNS 3 Click OK, and then click Refresh. The 3Com dialog box appears. 5 In User name, type admin, and in Password, type password. User name and password are case-sensitive.
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    the TCP/IP settings of the admin computer to be able to connect to the Access Point's Web interface. 1 Open the Properties Address or Location bar, type http://192.168.0.228. An authentication dialog box appears. 8 In User name, type admin, and in Password, type password. User name and password
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    3 CONFIGURING THE ACCESS POINT This chapter provides information on configuring the Access Point to enable wireless stations to successfully associate with it. Navigating the Web The Web interface has been designed to enable you to easily perform Interface configuration tasks and view
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    users from accessing the Web interface and modifying the Access Point configuration. Defining Security Profiles A security profile contains a service will still be able to connect to the other SSIDs, but users need to manually add these SSIDs to their list of wireless networks. With multiple
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    - A 64 bit or 128 bit encryption method with user configurable fixed keys ■ WPA-PSK - A 256 bit encryption method that requires users to enter a pre-shared key (PSK). It uses an 802.1x standard. If your network supports both encryption and authentication methods, 3Com recommends using this method.
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    RADIUS server, configure the settings for RADIUS-based MAC address authentication. RADIUS MAC authentication is not supported by WPA-PSK and WPA-802.1x. If you will change to Enabled after you save the security profile. 7 If user access to the wireless network needs to be accounted for and you have
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    setting and key value Normally, you can simply set this to Automatic. However, if authentication fails, select the appropriate value - either Open System or Shared Key. Check your wireless card's documentation to determine the correct authentication method to use. Click either Hex (0~9 and A~F) or
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    32 CHAPTER 3: CONFIGURING THE ACCESS POINT Table 6 Options for WEP Option Passphrase Description To generate WEP keys, type a word or group of printable characters in this text box, and then click Generate Key. If encryption strength is set to 64 bit, each of the four key fields will be populated
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    Defining Security Profiles 33 Table 7 Options for WPA-PSK Option WPA Encryption Group Key Update Update Group Key when any membership terminated Description Select your preferred WPA encryption level, and ensure that wireless stations have the same setting and key value. ■ TKIP - Unicast (point-
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    Login on the RADIUS Server. This login name must be created on the RADIUS Server. On some RADIUS Servers, you can use the Access Point's IP address instead of this name. Key used for client logon to the RADIUS Server. Type a key value that matches the value on the RADIUS Server.
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    Defining Security Profiles 35 Table 8 Options for WPA-802.1x Option WPA Encryption Group Key Update Update Group Key when any membership terminated RADIUS Accounting Description Select the preferred WPA encryption level, and ensure that wireless stations have the same setting and key value. ■
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    36 CHAPTER 3: CONFIGURING THE ACCESS POINT 802.1x Options If you selected 802.1x, you need to configure the settings listed in Table 9. Figure 17 Security Options for 802.1x
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    Type the host name or IP address of the RADIUS server on default key. For 156 bit encryption, the key size is 16 chars (ASCII) or 32 chars in HEX (0~9 and A~F). If checked, the required WEP key is dynamically generated. This may use EAP-TLS, PEAP, or another method, depending on the methods supported
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    account for the Access Point on the RADIUS server. Use the Access Point's IP address or name and specify the same shared key as configured on the Access Point. the station's MAC address for the user name, and leave the password blank. The RADIUS server stores these MAC addresses on a database,
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    Option Description Enable RADIUS-based MAC Select this check box to enable MAC authentication authentication using the RADIUS server RADIUS Server Address If visible, type the IP address or host name of the RADIUS server on the network RADIUS Port If visible, type the port number that on the
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    page. On this logon page, the user must enter a user name and password, which are authenticated by a RADIUS server. If authentication is successful, the user is granted access to the Internet. If the user is not authenticated, the Access Point blocks user access to the Internet and displays another
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    Point on the RADIUS server. Use the Access Point's IP address or name and specify the same shared key as configured on the Access Point. ■ or the UAM screen, depending on the security settings used. 2 Create user accounts on the RADIUS server database, and then grant them access to the
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    TCP port 80) is redirected to the logon page. After the user enters a user name and password on the logon page, the RADIUS server checks its database to Point on the RADIUS server. Use the Access Point's IP address or name and specify the same shared key as configured on the Access Point.
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    link to the uamlogon.htm page on the Access Point. Users will enter their user name and password on the uamlogon.htm page. 4 Verify that the wireless also provide new users with information on how to pay for and obtain Internet access. e In RADIUS Server Address, type the IP address or host name
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    ACCESS POINT If the logon credentials are invalid, the user will not be able to access any other Web page this option only if the hubs or switches on your local network support the VLAN (802.1Q) standard. On a network that supports VLAN, each network packet contains an ID that identifies the VLAN to
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    routers, and gateways) must support the 802.1Q standard. For an overview of the VLAN support provided by the Access Point, refer to "VLAN Support" on page 14. If By default, the Access Point's security settings are disabled to allow you to easily connect and configure it after the initial setup.
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    There are two ways to define the list of trusted stations: ■ By manually entering the MAC addresses on the Trusted Stations tab ■ By importing the MAC address list of trusted stations Manually Entering the MAC Addresses 1 On the menu, click Access Control. 2 Click the Trusted Stations tab. 3 In
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    Access to the Wireless Network 47 Figure 22 Manually Adding a Trusted Station to the List Repeat steps 3 to 5 for each wireless station that you want to add to the access control list. To delete a MAC address from the list, click the MAC address under Trusted Wireless Stations, and then click the
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    access control list, you need to enable the access Control Based on control function of the Access Point. MAC Address Before performing this procedure, make sure that the MAC address or addresses of the admin computer is included in the access control list. Otherwise, you will no longer be able to
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    Download dialog box appears. 2 Click Save. The Save As dialog box appears. 3 Specify a location on the local disk to which to save the file and modify the file name (if necessary). The default the network, including the Access Point name, IP address settings, and WINS configuration. If you only need
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    wireless channels is restricted in some countries. To ensure that you are using only the approved channels, select your country from the list. 3 Configure the IP address settings of the Access Point.
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    , click DHCP Client. ■ If you do not have a DHCP server on the network, click Fixed IP Address. The Access Point will use its default IP address (192.168.0.228) and subnet mask (255.255.255.0). If these IP settings do not match your network settings, change them to ensure that the Access Point and
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    Basic Wireless Basic wireless settings include the settings for the different modes Settings supported by the Access Point and wireless channel selection. Figure 26 Basic Wireless the Access Point 802.11b and 802.11g (default) Allows connections from both 802.11b and 802.1g wireless stations
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    select this option (instead of the default) for optimal wireless performance. Dynamic Super this only if all wireless stations on the network support the "Atheros Super G" mode. 3 In AP Mode select this option, you must also provide the MAC address of the access point to which all traffic will
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    page 9). If you select this option, you must also provide the MAC address of the other access point in MAC Address under PTP Bridge AP. ■ Point-to-Multi-Point Bridge (PTMP) - refer to "Channel Restrictions" at the end of this guide. If you experience interference (some symptoms of which are unstable
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    the Access Point to PTMP bridge mode, you need to set the other access points to PTP bridge mode, and specify the Access Point's MAC address in their PTP bridge access point settings. In this setup, all traffic will be sent to the "master" access point.
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    tab, select the In PTMP mode, only allow specified APs check box. 2 Click Set PTMP APs. The PTMP AP List screen appears. 3 Type the MAC addresses of the access points that you want to bridge with the OfficeConnect Wireless Access Point. You can specify up to eight access points. 4 Click Save.
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    Mbps) ■ 802.11g (1, 2, 5.5, 11, 6, 12, 24 Mbps) ■ OFDM (6, 12, 24 Mbps) Do not select the 802.11g or ODFM option unless all your wireless stations support this. If either option is selected, 802.11b clients will not be able to connect to the Access Point.
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    the 802.11d mode and your wireless stations support this mode. Parameters ■ Disassociated Timeout - default value. ■ Preamble Type - Select the desired option. The default is "Long". The "Short" setting takes less time when used in a good environment. ■ Output Power Level - Select the desired power
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    RADIUS server, that may be required to support the wireless security settings. For wireless stations on been set on the Access Point. This chapter provides instructions for configuring wireless stations when the Access Point is: user that knows the SSID will be able to successfully associate with it.
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    an SSID that is specified on the Access Point. The default SSID is 3Com. NOTE: The SSID is case-sensitive. For specific instructions on how to configure these settings, refer to the documentation arises because the key input by the user is 24 bits less than the key size used for encryption.
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    specified on the Access Point. The default SSID is 3Com. NOTE: The SSID is case instructions on how to configure these settings, refer to the documentation that came with the wireless network adapter that is installed on the wireless station. Using WPA-802.1x With WPA-802.1x, wireless station users
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    default name as its client logon name. However, the RADIUS server may ignore this and use the IP address is specified on the Access Point. The default SSID is 3Com. NOTE: The SSID is case-sensitive. Access Point supports simultaneous use of both encryption methods. For specific instructions on how
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    server available that supports the EAP-TLS authentication method. The following services on the Windows Service 6 Configure remote access logon for users Setting Up a Windows 2000 Domain Controller 1 On the Windows 2000 Server, open a command prompt. 2 Run dcpromo.exe. 3 Follow all of the default
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    menu, click Control Panel. 2 Double-click Add/Remove Programs. 3 Click Add/Remove Windows Components. 4 Verify that the following components are selected: ■ Certificate Services - After enabling this, you will see a warning that the computer cannot be renamed and joined after installing certificate
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    for the Certificate Authority, and then click Next. Figure 31 CA Identifying Information Screen 8 Click Next to use the CA's default configuration. Windows setup displays a warning message that IIS is running and must be stopped before continuing. 9 Click OK, and then click Finish. Configuring
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    66 CHAPTER 4: CONFIGURING THE WIRELESS STATIONS Figure 32 DHCP Dialog Box 3 When the New Scope wizard starts, click Next. 4 Type a name and description for the scope, and then click Next. 5 Define the IP address range. Change the subnet mask if necessary. Click Next when done.
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    blank. Click Next. 10 In the Parent domain, type the domain name you specified during the domain controller setup, and then in IP address, type the server's address. Click Next. 11 If you do not have a WINS server on the network, simply click Next. 12 Select Yes, I want to activate this scope
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    and Smartcard Logon. 4 Click OK. 5 From the Start menu, point to Programs > Administrative Tools, and then click Active Directory Users and Computers. The Active Directory Users and Computers screen appears. 6 Right-click on your active directory domain, and then click Properties. 7 Click the Group
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    Figure 35 Group Policy Tab Using 802.1x 69 8 Under the Default Domain Policy tree, click Computer Configuration > Windows Settings > Security then click Automatic Certificate Request. The Automatic Certificate Request Setup Wizard appears. 10 Click Next. 11 Click Computer, and then click Next.
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    Request Setup Wizard 12 Verify that your certificate authority is selected, and then click Next. 13 Review the Service. The Internet Authentication Service screen appears. 2 Right-click Clients, and then click New Client. 3 Type a name for the Access Point, and then click Next. 4 Type the address
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    Using 802.1x 71 6 Right-click Remote Access Policies, and then click New Remote Access Policy. 7 Assuming that you are using EAP-TLS, name the policy eap-tls, and then click Next. The Select Attribute screen appears. 8 Click Add. If you do not want to set any restrictions, click Day-And-Time-
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    want to grant remote access. 3 Click the Dial-in tab, and then click Allow access under Remote Access Permission (Dial-in or VPN). Figure 38 User Properties Dialog Box 4 Click OK. Setting Up Windows Windows XP ships with a complete 802.1x client implementation. If the XP for 802.1x wireless stations
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    of the Windows 2000 Server, followed by /certsrv. For example, if the IP address of the Windows 2000 Server is 192.168.0.2, type http://192.168.0.2/certsrv. An authentication dialog box appears. 4 Type the user name and password for your client account on the Windows 2000 Server, and then click OK
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    74 CHAPTER 4: CONFIGURING THE WIRELESS STATIONS Figure 39 Welcome Screen of Microsoft Certificate Services 6 Click User certificate request, select User Certificate, and then click Next. 7 Click Submit. A message appears, and then the Certificate Issued screen appears. 8 Click Install this
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    check box is selected. 5 In EAP type, verify that Smart Card or other Certificate is selected. Configuring the Encryption Settings By default, Windows XP automatically detects available wireless networks and allows you to configure each network independently. Configure the encryption settings on the
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    76 CHAPTER 4: CONFIGURING THE WIRELESS STATIONS Enabling Encryption To enable encryption for a wireless network: 1 Click the Wireless Networks tab. Figure 41 Wireless Networks Tab 2 From the list of available networks, click the SSID for the Access Point, and then click Configure. 3 On the Wireless
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    is that on the wireless station, the The key is provided for me automatically check box (see Figure 42) must not be selected. Instead, the user must manually enter a WEP key that matches the WEP key specified on the Access Point. To set up 802.1x, follow the procedures in "Using 802
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    78 CHAPTER 4: CONFIGURING THE WIRELESS STATIONS
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    that you can perform after setting up and configuring the Access Point and wireless stations. To prevent unauthorized users from gaining access to the Web interface, 3Com recommends that you: ■ Change the default logon account and change the admin password periodically ■ Configure admin connections
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    Account modifying your settings, 3Com recommends that you change the default logon account. 1 On the menu, click Management. 2 On the Admin Login tab under Login, edit the logon settings. ■ To change the admin user name, type a new name in User name. ■ To change the admin password, select the Change
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    connecting to the Access Point via Telnet, use the same logon information (user name and password) as for an HTTP (Web) connection. 3 Click Save. Viewing Information Field Access Point Name MAC Address Description Displays the current server name; default name is on the base sticker of the
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    communicate, they must have the same gateway IP address. Indicates whether the current IP address was obtained from a DHCP server on the network. Possible values include Enabled, Disabled, and DHCP Server unreachable, resetting back to Default IP. Table 18 Wireless Settings Field Channel/Frequency
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    tab. Information about all currently associated stations, including the computer name, SSID, MAC address, mode, SSID to which it connected, and current status, appears on the Stations records. Viewing Logs 3Com recommends checking the logs periodically to determine if the device is working properly.
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    84 CHAPTER 5: PERFORMING ADDITIONAL ADMINISTRATIVE TASKS To view the Access Point logs: 1 On the menu, click Status. 2 Click the Logs tab. Log information appears on the Logs screen, displaying: ■ Client connection information, including the date and time when clients were authenticated, associated,
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    save the logs to a file: 1 On the Log screen, click Save to File. The File Download dialog box appears. 2 Click Save, and then choose as location on local disk. 3 Rename the file, if necessary. The default file name is ap11g.log. 4 Click Save. To purge logs that are currently saved on the
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    of reassociation packets received. Reassociation is the service that enables an established association from one stations Displays the number of valid data packets (at the driver level) that have been sent to or received from wireless stations 3Com recommends backing up the configuration file.
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    Up the To back up the configuration file: Configuration File 1 On the menu, click Management. 2 Click the Config File tab. 3 Click Backup. The File Download dialog box appears. 4 Click Save. The Save As dialog box appears. 5 Choose a location on the local disk where to save the backup. Change the
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    click Open. 3 default, the Access Point acts as a DHCP client. If there is a DHCP server on the network, the device will automatically obtain an IP address from it. The new IP address will most likely be different from the old one. Use the 3Com Access Point Manager to determine the new IP address
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    Configuring the SNMP Agent An SNMP manager application gains access to the Access Point's SNMP agent if the management application has the Access Point's IP address. To ensure security when SNMP is used, the SNMP agent can be configured as read-only, read-write, or disabled. The Access Point sends
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    manager. You can set: ■ Any Station ■ Only this Station - Send traps to a specific computer. If you select this option, you also need to type the IP address of the computer. 7 In Traps, specify how the traps will be sent. You can select:
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    you also need to type the IP address of the computer. 8 In Trap Version, select the version that is supported by your SNMP server. 9 Click Save. Upgrading the Firmware The upgrade function allows you to install on the Access Point any new firmware releases that 3Com may make available. To install
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    that you do not interrupt power to the Access Point during the upgrade process; if you do, the software may be corrupted and the to automatically check an FTP server for available firmware updates. Auto configuration, on the other hand, such the IP address and operating mode (repeater or bridge mode) will
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    logon account (name and password), select the Provide admin login name and password check box. ■ To the network and you want to automate firmware upgrades, you can use auto update to Access Points will periodically check the specified FTP, and download and install any available updates. 1 On the
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    name or IP address of the FTP server on which you will store firmware updates. 6 In Firmware pathname, type the full path (including the file name) to the firmware file on the FTP server. 7 In FTP Login Name, type a logon name that is authorized to access the FTP server. 8 In FTP Password, type the
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    have wireless security enabled, it will be considered as rogue ■ No in Legal IP List - If the detected access point is not in the list of authorized need to manually enter the MAC addresses of authorized access points. To do this, click Define Legal AP List, and then enter the MAC addresses of the
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    Rogue Access Point List screen: ■ SSID - Displays the SSID that the rogue access point is broadcasting to the network ■ MAC Address - Displays the MAC or physical address of the rogue access point ■ Channel - Displays the wireless channel that the rogue access point is using ■ Cause - Displays the
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    TROUBLESHOOTING connected to your switch or hub and that all the equipment is powered on. Check that the LAN LED is on, and that any corresponding The Access Point is properly installed, LAN connections are OK, and it is powered on. Check the LEDs for port status. ■ Ensure that the admin computer and
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    98 CHAPTER 6: TROUBLESHOOTING Forgotten Password and Reset to Factory Defaults If you can browse to the Access Point configuration screen but cannot log on because you have forgotten the password, follow the steps below to reset the Access Point to its factory default configuration. All your
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    : 11 for North America, 14 for Japan, 13 for Europe (ETSI) Operating temperature 0º C to 40º C Storage temperature -20º C to 70º C Power adapter 24VDC 300ma PD classification characteristics DUT observed to present a classification signature of Class 3 for both Mode A and Mode B (Mode A - 4.67
  • 3Com 3CRGPOE10075-US | User Guide - Page 108
    Mbps Receive sensitivity at min. -89dBm 5.5 Mbps Receive sensitivity at 2 min. -90dBm Mbps Receive sensitivity at 1 min. -93dBm Mbps Maximum receive level min. -5dBm Transmit power 18 dBm Modulation Direct Sequence Spread Spectrum BPSK/QPSK/CCK
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    Wireless Specifications 101 Table 22 Wireless Specifications Specification Operating range Description 802.11b Indoors ■ 30 meters (100 ft) @ 11 Mbps ■ 50 meters (165 ft) @ 5.5 Mbps ■ 70 meters (230 ft) @ 2 Mbps ■ 9 1 meters (300 ft) @ 1 Mbps Outdoors ■ 152 meters (500 ft) @ 11 Mbps ■ 270 meter (
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    102 APPENDIX A: TECHNICAL SPECIFICATIONS Software Specifications Table 23 Software Specifications Specification Wireless Operating mode Security Description ■ Access point support ■ Roaming supported ■ IEEE 802.11g/11b compliance ■ Super G (up to 108Mbps) ■ Auto-sensing open system/shared key
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    Specifications 103 Table 23 Software Specifications Specification Management Other features Firmware upgrade Description ■ Web-based configuration ■ RADIUS accounting ■ RADIUS-on feature ■ RADIUS accounting update ■ CLI ■ Message log ■ Access control list file support ■ Configuration file backup
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    104 APPENDIX A: TECHNICAL SPECIFICATIONS
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    its default IP address (192.168.0.228), enter Telnet 192.168.0.228. A prompt appears for the user name and password. 2 Enter your logon name and password. These are the same as the user name and password that you use for the Web interface. The default user name is admin, and the default password is
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    program. For example, in Windows, you can use HyperTerminal. If HyperTerminal is not installed on your computer, open Add/Remove Programs in Control Panel. And then, click Windows Setup or Add/Remove Windows Components (depending on your version of Windows). Select the check box for HyperTerminal
  • 3Com 3CRGPOE10075-US | User Guide - Page 115
    53 COM Port Properties Screen 4 Click Apply, and then click OK. 5 Click Connect to start the connection. A prompt for the user name and password appears. 6 Enter your logon name and password. These are the same as the user name and password that you use for the Web interface. The default user name
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    108 APPENDIX B: COMMAND LINE REFERENCE Command Reference Figure 54 Pinouts for 9-pin to RS-232 25-pin Access Point Cable Connector: 9-Pin Female Screen Shell TxD 3 RxD 2 Ground 5 RTS 7 CTS 8 DSR 6 DCD 1 DTR 4 PC/Terminal Cable Connector: 25-Pin Male/Female 1 Screen 3 RxD 2
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    access control list Delete encryption key Find BSS Find available channel Find all BSS Format flash file system Update boot rom image Software update via FTP Display 11g only allowed Display 11g optimization level Display overlapping BSS protection Display access control list Display aging interval
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    interval (in seconds) Display hardware revisions Display host IP address Display IP address Display IP subnet mask Display encryption key entry method Display source of encryption keys Display logon user name Display minimum rate Display IP address of name server Display noise floor Display ANI
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    RTS/CTS threshold Display short preamble usage Display short slot time usage Display SNTP/NTP server IP address Display software retry Display ANI parameter for spur immunity level Display service set ID Display SSID suppress mode Display station status Display SuperG feature status Display Access
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    /unicast Display syslog severity level Display unicast syslog server IP address/name Display management only via LAN enable/disable Display rogue (1~31days) Display FTP server address Display firmware pathname Display FTP logon name Display FTP password Display active current profile Display
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    trap mode Display trap version Display trap send mode Display trap receiver IP address Display WDS MAC address list Display wireless client enable/disable Display isolation type Display WINS server enable/disable Display IP address of WINS server Display wireless separation mode Display access point
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    114 APPENDIX B: COMMAND LINE REFERENCE Table 24 Console Commands Command help Lebradeb ls mem np ns ping radar! reboot rm run quit set 11gonly set 11goptimize set 11goverlapbss set acl set aging set antenna set authentication set autochannelselect set basic11b set basic11g set beaconinterval set
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    default factory settings Set ANI parameter for FirStepLevel Set fragment threshold Set radio frequency (MHz) Set gateway IP address IP address Set IP address Set IP subnet mask Select encryption key entry method Select source of encryption keys Modify logon user name Set minimum rate Set IP address
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    set password set passphrase set power set IP address Set software retry Set ANI parameter for spur immunity level Set service set ID Set SSID suppress mode SuperG features Set Access Point's system name Set Telnet mode Set Telnet timeout Set time zone settings Set vendor default firmware
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    Set unicast syslog server IP address/name Set management only via password enable/disable Set provide respond to auto config request enable/disable Set auto update enable/disable Set install later version only enable/disable Set auto update interval (1~31days) Set FTP server address Set firmware
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    name Set SNMP access rights Set SNMP any station mode Set SNMP station address Set trap mode Set trap version Set trap send mode Set trap receiver IP address Set Access Point description Set DHCP mode Set MAC address list for WDS Set wireless client enable/disable Set isolation type Set WINS
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    Command Reference 119 Table 24 Console Commands Command set sdSet set sdAdd set sdDel start wlan stop wlan timeofday version Description Set debug level Add debug level Del debug level Start the current WLAN Stop the current WLAN Display current time of day Software version
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    120 APPENDIX B: COMMAND LINE REFERENCE
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    set to infrastructure mode. SSID/ESSID BSS/SSID A group of wireless stations and a single Access Point, all using the same ID (SSID), form a Basic Service Set (BSS). Using the same SSID is essential. Wireless devices that use different SSIDs may not be able to communicate with each other. However
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    multiple Access Points, all using the same ID (ESSID), form an Extended Service Set (ESS). Different Access Points within an ESS can use different channels. for communication. ■ Access Points use a fixed channel, which is user-configurable. This allows you to choose a channel that provides the least
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    If this option is used: ■ The Access Point must have a client logon account on the RADIUS server. ■ Each user must have a user logon account on the RADIUS server. ■ Each wireless station must support 802.1x and provide the logon data when required. ■ All data transmission is encrypted using the WPA
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    124 APPENDIX C: WIRELESS LAN BASICS
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    (IP and TCP) working together. TCP/IP is an internationally adopted and supported instructions for: ■ Configuring TCP/IP on Windows XP ■ Configuring TCP/IP on Windows 2000 ■ Configuring TCP/IP on Windows Me/98/95 ■ Configuring TCP/IP on Windows NT 4.0 Configuring TCP/IP To configure the TCP/IP
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    126 APPENDIX D: CONFIGURING THE TCP/IP SETTINGS OF WIRELESS STATIONS Figure 56 Local Area Connection Properties Dialog Box on Windows XP 3 Click Internet Protocol (TCP/IP), and then click Properties. The TCP/IP Properties dialog box, as shown in Figure 61, appears.
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    , click Specify an IP address, and then do the following: ■ In IP Address, type an IP address that belongs to the same range as the IP address assigned to the Access Point. For example, if the Access Point is using its default IP address (192.168.0.228), type an IP address within the range 192
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    Area Network Connection window appears, as shown in Figure 58. Figure 58 Local Area Connection Properties Dialog Box on Windows 2000 3 Click Internet Protocol (TCP/IP), and then click Properties. The TCP/IP Properties dialog box, as shown in Figure 61, appears.
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    , click Specify an IP address, and then do the following: ■ In IP Address, type an IP address that belongs to the same range as the IP address assigned to the Access Point. For example, if the Access Point is using its default IP address (192.168.0.228), type an IP address within the range 192
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    -click Network. The Network dialog box appears, as shown in Figure 60. Figure 60 Network Dialog Box on Windows Me/98/95 3 Select the TCP/IP component for the wireless network card, and then click Properties. The TCP/IP Properties dialog box, as shown in Figure 61, appears. Figure 61 TCP
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    , click Specify an IP address, and then do the following: ■ In IP Address, type an IP address that belongs to the same range as the IP address assigned to the Access Point. For example, if the Access Point is using its default IP address (192.168.0.228), type an IP address within the range 192
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    132 APPENDIX D: CONFIGURING THE TCP/IP SETTINGS OF WIRELESS STATIONS Figure 62 Network Dialog Box on Windows NT 3 Select the TCP/IP component for the wireless network card, and then click Properties. The Microsoft TCP/IP Properties dialog box, as shown in Figure 61, appears.
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    , click Specify an IP address, and then do the following: ■ In IP Address, type an IP address that belongs to the same range as the IP address assigned to the Access Point. For example, if the Access Point is using its default IP address (192.168.0.228), type an IP address within the range 192
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    134 APPENDIX D: CONFIGURING THE TCP/IP SETTINGS OF WIRELESS STATIONS
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    com/. 3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request. If you have trouble
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    on the 3Com Web site at http://eSupport.3com.com/ First time users will need to apply for a user name and password. A link to software downloads can be found at http://eSupport.3com.com/, or under the Product Support heading at http://www.3com.com/ Software Upgrades are the software releases that
  • 3Com 3CRGPOE10075-US | User Guide - Page 145
    ://eSupport.3com.com/. First time users will need to apply for a user name and password. Contact Us 3Com offers telephone, e-mail and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or e-mail address from
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    speakers, enter the URL: http://lat.3com.com/lat/support/form.html Portuguese speakers, enter the URL: http://lat.3com.com/br/support/form.html English speakers in Latin America should send e-mail to: [email protected] US and Canada Telephone Technical Support and Repair 1 800 876 3266
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    , only use the power adapter that is supplied with the unit. user-replaceable fuses or user-serviceable parts inside the Access Point. If you have a physical problem with the unit that cannot be solved with problem solving actions in this guide, contact your supplier. WARNING: Disconnect the power
  • 3Com 3CRGPOE10075-US | User Guide - Page 148
    -Bedingungen betrieben werden. VORSICHT: Es sind keine von dem Benutzer zu ersetzende oder zu wartende Teile in dem Gerät vorhanden. Wenn Sie ein Problem mit dem Access Point haben, das nicht mittels der Fehleranalyse in dieser Anleitung behoben werden kann, setzen Sie sich mit Ihrem Lieferanten in
  • 3Com 3CRGPOE10075-US | User Guide - Page 149
    avez un problème physique avec le moyeu qui ne peut pas être résolu avec les actions de la résolution des problèmes dans ce guide, contacter votre fournisseur.
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    142 APPENDIX F: SAFETY INFORMATION AVERTISSEMENT: Débranchez l'adaptateur électrique avant de retirer cet appareil. AVERTISSEMENT: Ports RJ-45. Il s'agit de prises femelles blindées de données RJ-45. Vous ne pouvez pas les utiliser comme prise de téléphone. Branchez uniquement des connecteurs de
  • 3Com 3CRGPOE10075-US | User Guide - Page 151
    while also monitoring wireless client radio traffic and forwarding wireless client messages to the Ethernet LAN. ad hoc mode Ad hoc mode is a configuration supported by most wireless clients. It is used to connect a peer to peer network together without the use of an Access Point. It offers lower
  • 3Com 3CRGPOE10075-US | User Guide - Page 152
    IP addresses, so that when a domain name is requested (as in typing "3com.com" into your Internet browser), the user is sent to the proper IP address. The DNS server address WPA and WEP. WPA is a more powerful level of encryption than WEP. ESSID Extended Service Set Identifier. The ESSID is a unique
  • 3Com 3CRGPOE10075-US | User Guide - Page 153
    protocol. infrastructure mode Infrastructure mode is the 802.11g configuration supported by the Access Point. You will need to ensure all and a host number. IP Address Internet Protocol Address. A unique identifier for a device attached to a network using TCP/IP. The address is written as four
  • 3Com 3CRGPOE10075-US | User Guide - Page 154
    Service Set Identifier. Some vendors of wireless products use SSID interchangeably with ESSID. subnet address An extension of the IP addressing scheme that allows a site to use a single IP network address networks. Originally a UNIX standard, TCP/IP is now supported on almost all platforms, and is
  • 3Com 3CRGPOE10075-US | User Guide - Page 155
    GLOSSARY 147 its destination. IP relates to the address of the end station to which data is being sent, as well as the address of the destination network connected to your wireless network. Wireless LAN Service Another term for ESSID (Extended Service Set Identifier) Area wizard A Windows application
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    148 GLOSSARY
  • 3Com 3CRGPOE10075-US | User Guide - Page 157
    console port 17 conventions notice icons, About This Guide 2 text, About This Guide 2 D DHCP support 7 disassociated timeout 58 E Ethernet port 18 F features 6 configuration and management 15 security 12 wireless and networking 6 firmware downloading updates 91 upgrading 91 fragmentation length 58
  • 3Com 3CRGPOE10075-US | User Guide - Page 158
    configuring wireless stations 59 connecting to Web interface 22 installing 19 overview 18 troubleshooting 97 technical specifications 99 hardware 99 software 102 wireless 100 troubleshooting basic checks 97 connection issues 97, 98 forgotten password 98 trusted wireless stations manually adding 46 U
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    UAM configuring 40 external authentication 42 internal authentication 41 Universal Access Method. See UAM V VLAN 14 VLAN support 44 W WDS 7, 8 supported encryption 10 Web interface buttons 28 connecting 22 menu 27 navigating 27 tabs 27 timeout setting 28 WEP key 40 key index 40 wireless bridge 8
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    152 INDEX
  • 3Com 3CRGPOE10075-US | User Guide - Page 161
    or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems This booklet is available from the U.S. Government Printing Office
  • 3Com 3CRGPOE10075-US | User Guide - Page 162
    IC STATEMENT This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the interference-causing equipment standard entitled "Digital Apparatus", ICES-003 of Industry Canada. Cet appareil numérique respecte les limites de bruits radioé
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Part No. DUAPOE10075BAA01
Published December 2004
OfficeConnect
®
Wireless 108 Mbps 11g PoE Access Point
User Guide
3CRGPOE10075
(WL-529)