3Com 3CRWE41196 User Guide

3Com 3CRWE41196 - OfficeConnect 11 Mbps Wireless Access Point Manual

3Com 3CRWE41196 manual content summary:

  • 3Com 3CRWE41196 | User Guide - Page 1
    OfficeConnect® 11Mbps Wireless Access Point User Guide 3CRWE41196 http://www.3com.com/ Part No. DUA4119-6AAA01 Published March 2003
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    there is any software on removable media described User Guide. Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not be registered in other countries. 3Com, OfficeConnect and the 3Com logo are registered trademarks of 3Com (Wireless Ethernet
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    this User Guide 8 Related Documentation 9 Product Registration 9 1 INTRODUCING THE ACCESS POINT OfficeConnect 11Mbps Wireless Access Point 12 Access Point Advantages 13 Package Contents 13 Minimum System and Component Requirements 14 Front Panel 14 Rear Panel 16 2 HARDWARE INSTALLATION Introduction
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    48 Configuration 48 Upgrade 49 Status and Logs 51 Status 52 Logs 52 Support 52 5 TROUBLESHOOTING Basic Connection Checks 53 Browsing to the Access Point Configuration Screens 53 Forgotten Password and Reset to Factory Defaults 54 Wireless Networking 54 Alert LED 56 Recovering from Corrupted Software
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    Masks 61 How does a Device Obtain an IP Address and Subnet Mask? 63 DHCP Addressing 63 Static Addressing 63 Auto-IP Addressing 63 C TECHNICAL SPECIFICATIONS Standards 66 D SAFETY INFORMATION E END USER SOFTWARE LICENCE AGREEMENT GLOSSARY INDEX REGULATORY NOTICES FOR THE 11MBPS WIRELESS ACCESS POINT
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    ABOUT THIS GUIDE This guide describes how to install and configure the OfficeConnect 11Mbps Wireless Access Point (3CRWE41196). This guide is intended for use by those responsible for installing and setting up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area
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    guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply software button names. Examples: From the Help menu, select Contents. Click OK. Feedback about this Your suggestions are very important to us. They will help make our User Guide
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    one Documentation Installation Guide. This guide contains the instructions you need to install and configure your Access Point. Product Registration You can now register your Access Point on the 3Com web site and receive up-to-date information on your product: http://support.3com.com/registration
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    10 ABOUT THIS GUIDE
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    from 3Com has changed all this, bringing networks to the small office. The products that compose the OfficeConnect range give you, the small office user, the same power, flexibility, and protection that has been available only to large corporations. Now, you can harness the benefits of wireless
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    12 CHAPTER 1: INTRODUCING THE ACCESS POINT OfficeConnect 11Mbps Wireless Access Point The OfficeConnect 11Mbps Wireless Access Point is designed to provide a cost-effective means of connecting wired and wireless networks. A single Access Point makes the Internet, e-mail and network resources, such
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    following items: ■ One OfficeConnect 11Mbps Wireless Access Point ■ One power adapter for use with the Access Point ■ Four rubber feet ■ One Ethernet cable ■ One CD-ROM containing the Access Point Discovery program and this User Guide ■ Installation Guide ■ One Support and Safety Information Sheet
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    in your network be configured with at least the following: ■ A computer with an operating system that supports TCP/IP networking protocols (for ■ The administrator has invoked the Reset to Factory Defaults command, or ■ The system software is in the process of being upgraded In each of these cases,
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    have used the reset button to reset the unit to Factory Defaults, follow steps 5 to 6 in "Forgotten Password and Reset to Factory Defaults" on page 54. Continuously on - A fault has been detected with your Access Point during the start-up process. Refer to Chapter 5 "Troubleshooting". 2 Power LED
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    reset button, an MDI/X switch and a power adapter socket. Figure 3 Access Point - Rear Panel 5 Wireless Antennae The antennae on the product should be placed in a 'V' position when initially installed and duplex. 8 Reset Button This button allows you to reset the unit to factory defaults. 9 Uplink/
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    Introduction This chapter will guide you through a basic installation of the Access Point, including: ■ Connecting and access to the rear panel connectors, if necessary. ■ is centrally located to the wireless computers that will connect to the Access Point. A suitable location might be on top of
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    2: HARDWARE INSTALLATION When positioning through the vents in the side of the case is not restricted. 3Com recommends you provide a minimum of 25 mm (1 in.) clearance. Using around on your desk or when stacking with other flat top OfficeConnect units. Only stick the feet to the marked areas at
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    standard electrical wall socket. Connecting the Access Point The first step for installing your Access Point is to physically connect it to a switch or Connecting the Access Point To use your Access Point to connect to the wireless LAN to the wired LAN: 1 Insert one end of the supplied Ethernet
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    20 CHAPTER 2: HARDWARE INSTALLATION
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    you may lose contact with the Access Point if you change the wireless configuration. To communicate with the Access Point, your wireless NIC should be set as follows: ■ WEP encryption - none ■ Service Area Name/SSID - 3Com The Access Point setup program is Web-based, which means that it is accessed
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    22 CHAPTER 3: RUNNING THE SETUP WIZARD Figure 5 Discovery Welcome Screen 3 When the Welcome screen is displayed, select the NIC Figure 6 Discovered Access Point Screen 4 Figure 6 shows an example Discovered Devices screen. Highlight the 11Mbps Wireless Access Point by clicking on it, and press Next.
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    launch a web browser and display the login page for the Access Point as shown in Figure 8. 6 To log in, enter the password (the default setting is admin) in the System Password field and click Log in (Figure 8). Be sure to bookmark this screen for easy reference if you should want to change the
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    SETUP WIZARD 7 If the password is correct, the Country Selection screen appears. Select the country you wish to configure the Access Point for, then click Apply. (Figure 9). This screen is only displayed on initial configuration has not been configured before, the Wizard will launch automatically (refer to Figure 11
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    Figure 10 Welcome Screen Accessing the Wizard 25 Figure 11 Wizard Screen
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    , type the Old Password, then a new password in both the New Password and Confirm Password boxes. 3Com recommends entering a new password when setting up the Access Point for the first time. The Access Point is shipped from the factory with a default password, admin. 1. Password is case sensitive
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    allows you to change the IP address and subnet mask. 3Com recommends that you manually assign your Access Point a static IP address. Figure 14 LAN IP Address Screen Specify an IP address manually and enable DHCP server - The Access Point contains a Dynamic Host Configuration (DHCP) server that can
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    SETUP WIZARD Figure 15 DHCP Server Setup Screen This screen displays a suggested LAN IP address and subnet mask of the Access Point. It also allows you to change the IP address and subnet mask. Two further fields are available for you to enter the Start address of an address pool and an End address
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    16 Wireless Configuration Screen This screen displays the current Channel and Service Area Name. It also allows you to change these settings. There are a maximum of 13 channels, the number available to you is dependent on the country you reside in. The Service Area Name default for 3Com products
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    the Setup Wizard, a configuration summary will display. Verify the configuration information of the Access Point and then click Finish to save your settings. 3Com recommends that you print this page for your records. If you have made changes to the LAN Settings or wireless configuration options
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    - displays the firmware version of the Access Point, allows you to change your password, and launch the Wizard ■ LAN Settings - allows you to configure IP address and subnet mask information, setup DHCP server parameters, and display the DHCP client list. ■ Wireless Settings - enables /disables
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    screen. Figure 18 Access Point Welcome Screen The Welcome section allows you to view the Notice board and to change your Password. You can also gain access to the Configuration Wizard. (See "Accessing the Wizard" on page 21 for details). Notice Board Figure 19 Notice Board Screen The Notice Board
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    to save the new password The password is case sensitive. If you have forgotten your password you need to reset the Access Point. See "Forgotten Password and Reset to Factory Defaults" on page 54 Wizard Figure 21 Wizard Screen Click WIZARD... to launch the configuration wizard. Refer to Chapter
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    automatically or you can manually configure the IP address and optionally configure the DHCP server. Figure 22 Unit Configuration Screen Dynamic IP Address 3Com recommends that you manually assign your Access Point a static IP address. Select Dynamic IP Address (automatically allocated) the screen
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    and then select Static IP Address (to be specified manually). The screen shown in Figure 23 is displayed. Figure 23 Unit Configuration Screen For Static IP Address 2 Enter the Access Point IP Address and Subnet Mask in the LAN Settings field. The default static IP address of the Access Point
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    Configuration Screen 3 Clicking Auto Range automatically selects the largest range of addresses available for your network. Alternatively you can manually enter Start and End addresses for the IP address pool. THe DHCP server supports up to a maximum of 253 addresses. 4 Enter any Default Gateway
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    be issued with the same IP address. The only time that a PC will get a different IP address is if the DHCP server has run out of IP addresses. Wireless Settings To improve the security of your wireless network, 3Com recommends that you: 1. Change the SSID from its default value - see page 39
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    of your network. If this seems to be the case, you should select a different channel number. Usually the Wireless computers will scan to find the correct channel, but if they don't you must configure them to use the same Channel number as the Access Point. Valid channels are country dependent. See
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    32 characters. Your Wireless computers must be configured with exactly the same name or you will not establish a connection. The Service Area Name may also be referred to as "ESSID" depending on your networking vendor. By default the Access Point uses the name "3Com". 3Com recommends that you change
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    POINT CONFIGURATION Encryption Figure 27 Encryption Screen Wired Equivalent Privacy or WEP allows you to encrypt the traffic between your Wireless PC and the Access Point. It is important to remember that with WEP disabled anyone with a Wireless PC can eavesdrop on your network. 3Com recommends
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    - This method allows you to manually enter hex keys. Virtually all manufacturers support this scheme. Enter a two digit hexadecimal number in every box. Hexadecimal numbers are formed from 0-9 and A-F. ■ 3Com Encryption String - This method is supported by 3Com Wireless products. The string can
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    Access Point uses when it transmits. You can change the selected key periodically to increase the security of your network. Some wireless adapters have only one key available on their WEP configuration page. If this is the case ensure it is the same as Key 1 on the Access Point and that it
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    connect to the Access Point. By default, any wireless computer that has the same Service Area Name/SSID, channel and encryption settings as the Access Point can connect to it. Select Only Authorised Wireless PCs can connect to the Access Point to enable and configure this feature. If you enable this
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    the same Service Area Name/SSID, channel and encryption settings as the Access Point. You will find this screen easier to use if you set up and make a note of all of your wireless PC's on your network first. You may also add the entries manually if you know the MAC address. To add
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    enabled. For each device that is connected to the Wireless LAN, the MAC address and Connection Speed of that device is displayed. As you connect more devices to the Wireless LAN, the client list will grow to a maximum of 128 (the maximum number of wireless devices that the Access Point can support).
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    Figure 33 Profile Screen Some 3Com Wireless Network Adapters allow you to import Wireless configurations via a 'profile'. The Access Point can generate a profile so that you do not need to configure your Wireless PCs manually. The profile contains three items as follows: ■ Service Area Name/SSID of
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    copied on to another PC and imported into the 3Com Wireless Network Adapter. For instructions on how to import a profile, refer to the User Guide that accompanies your 3Com Wireless Network Adapter(s). If, once the profile is imported, the Wireless Network Adapter cannot connect to the Access Point
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    the System Tools screen includes three administration items: Restart, Configuration, and Upgrade (Figure 34). Restart Figure 34 Restart Screen If your power cycling the unit. No configuration information will be lost but the log files will be erased. Any network users who are currently connected to
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    at the factory, click RESET. You will lose all your configuration changes. The Access Point reverts to a DHCP client and will therefore restart requiring a new IP address. To communicate with the Access Point you may need to rerun the DISCOVERY software to find out the IP address of the Access
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    CONFIGURATION support configuration beforehand, in case the upgrade process fails for any reason (for example, the connection between the computer and the Access Point is lost while the new software is being copied to the Access Point). The upgrade the upgrade procedure; if you do, the software may
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    Status and Logs Figure 37 Status and Logs Screen Status and Logs 51 Selecting Status and Logs from the main menu displays the Status and Logs screens (Figure 37) in your Web browser window. The Status screen displays a tabular representation of your network and Internet connection. The screen
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    a summary of the configuration Logs Logs will allow you to view the events logged by the Access Point You may be asked to refer to the information on the Status and Logs screens if you contact your supplier for technical support. Support Figure 38 Support Screen Selecting the Support option on the
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    TROUBLESHOOTING and switch together but cannot browse to the Access Point configuration screens, check the following: ■ Confirm that the physical the Access Point, re-run the DISCOVERY software described in Appendix A to discover the Access Point and the IP address it has been allocated from the DHCP
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    CHAPTER 5: TROUBLESHOOTING Forgotten Password If you can browse to the Access Point configuration screen but cannot log and Reset to on because you do not know or have forgotten the password, follow the Factory Defaults steps below to reset the Access Point to it's factory default configuration
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    to establish whether this problem exists. ■ Most wireless computer Adapters will scan the channels for the wireless Access Point. If a wireless computer has not located the Access Point then try initiating a search manually if the client software supports this feature or manually set the channel on
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    . In this condition, the Access Point will enter a "recovery" state; DHCP is disabled, and the LAN IP address is set to 192.168.1.1. Follow the instructions below to upload a new copy of the system software to a Access Point unit in this state. Ensure that one of your computers has a copy of the
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    . 5 Follow the on-screen instructions. Enter the path and filename of the software image file. 6 When the reset the Access Point to Factory Defaults? See "Forgotten Password and Reset to Factory Defaults" on page 54. How many wireless clients does the Access Point support? A maximum of 128 wireless
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    the Access Point. 3Com wireless access points and OfficeConnect hubs and switches provide a simple, reliable means of expanding your network; contact your supplier for more information, or visit: http://www.3com.com/ Where can I download software upgrades for the Access Point? Upgrades to the Access
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    DISCOVERY Running the Discovery Application 3Com provides a user friendly Discovery application for detecting the Access Point on the network. If you are unable to use the Discovery application, the Access Point on initial power-up will attempt to obtain an IP address from your local DHCP server
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    Access Points connected to your LAN. Figure 40 Discovered Access Point Screen 3 Figure 40 shows an example Discovered Devices screen. Highlight the 11Mbps Wireless Access Point by clicking on it, and press Next. Figure 41 Discovery Finish Screen 4 Click on Finish to launch a web browser and display
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    , the Access Point must be correctly configured with the following IP information: ■ An IP address ■ A Subnet Mask IP Addresses and Subnet Masks Each device on your network must have a unique IP address to operate correctly. An IP address identifies the address of the device to which data is
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    '255.255.255.0'. See Table 3 for an example about how a network with three computers and a Access Point might be configured. Table 3 IP Addressing and Subnet Masking Device PC 1 PC 2 PC 3 Access Point IP Address 192.168.100.8 192.168.100.33 192.168.100.188 192.168.100.72 Subnet Mask 255.255.255
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    large numbers of users on them. Static Addressing You must enter an IP Address and the subnet mask manually on every device. Using a static IP and subnet mask means the address is permanently fixed. Auto-IP Addressing Network devices use automatic IP addressing if they are configured to acquire an
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    subnet of 169.254.x.x (with a subnet mask of 255.255.0.0). If two devices allocate themselves the same address, the conflict is detected and one of the devices allocates itself a new address. Automatic IP addressing support was introduced by Microsoft in the Windows 98 operating system and is also
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    the technical specifications for the OfficeConnect 11Mbps Wireless Access Point. 11Mbps Wireless Access Point Interfaces LAN connection or 1Mbps Maximum channels: 13 Range up to 304.8m (1000ft) Frequency: (US/Canada/Europe) 2.400-2.4835 GHz Sensitivity: 1,2,5.5Mbps: -80dBm; 11Mbps -76dBm typical
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    transmission systems. Environmental: EN 60068 (IEC 68) *See "Safety Information" on page 69 for conditions of operation. System Requirements Operating Systems The Access Point will support the following Operating Systems: ■ Windows 95/98 ■ Windows NT 4.0 ■ Windows ME ■ Windows 2000
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    Point complies to the IEEE 802.3i, u and x specifications. Wireless Performance The Access Point complies with the IEEE 802.11b specification and to the WiFi interoperability test standard. Cable Specifications The Access Point supports the following cable types and maximum lengths: ■ Category 3
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    68 APPENDIX C: TECHNICAL SPECIFICATIONS
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    to which it is connected also operates under SELV conditions. WARNING: There are no user-replaceable fuses or user-serviceable parts inside the Access Point. If you have a physical problem with the unit that cannot be solved with problem solving actions in this guide, contact your supplier.
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    Access Point eingesetzt werden soll, erlaubt ist. VORSICHT: Bei der Installation und beim Ausbau des Geräts ist mit höchster Vorsicht vorzugehen. VORTSICHT: Stapeln Sie das Geräts nur mit anderen OfficeConnect Gerätes zusammen. VORSICHT: Aufgrund von internationalen Sicherheitsnormen darf das
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    ersetzende oder zu wartende Teile in dem Gerät vorhanden. Wenn Sie ein Problem mit dem Access Point haben, das nicht mittels der Fehleranalyse in dieser lors de l'installation et de la dépose du groupe. AVERTISSEMENT: Seulement entasser le moyer avec les autres moyeux OfficeConnects. AVERTISSEMENT:
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    problème physique avec le moyeu qui ne peut pas être résolu avec les actions de la résolution des problèmes dans ce guide, contacter votre fournisseur. AVERTISSEMENT: Débranchez l'adaptateur électrique avant de retirer cet appareil. AVERTISSEMENT: Ports RJ-45. Il s'agit de prises femelles blindées
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    E END USER SOFTWARE LICENCE AGREEMENT 3Com Corporation END USER SOFTWARE LICENSE AGREEMENT YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE DOWNLOADING, INSTALLING AND USING THIS PRODUCT, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION ("3COM") TO ITS CUSTOMERS FOR THEIR USE
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    rights as are provided in this Agreement, which is 3Com's standard commercial license for the Software. Technical data is provided with limited rights only as Software are as stated on the Limited Warranty Card or in the product manual, whether in paper or electronic form, accompanying the Software
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    3Com OfficeConnect 11Mpbs Wireless Access Point conforms. This standard provides for 1,2,5.5 and 11 Mbps data rates and a set of fundamental signaling methods and other services OfficeConnect range support auto-negotiation. Auto-negotiation is where two devices sharing a link, automatically configure
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    is connected to your network. DHCP Dynamic Host Configuration Protocol. This protocol automatically assigns an IP address for every computer on your network. Windows 95, Windows 98 and Windows NT 4.0 contain software that assigns IP addresses to workstations on a network. These assignments are
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    ), the user is sent to the proper IP address. The DNS server address used by the computers on your home network is the location of the DNS server your ISP has assigned. Encryption A method for providing a level of security to wireless data transmissions. The OfficeConnect 11Mbps Wireless Access
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    . IP Address Internet Protocol Address. A unique identifier for a device attached to a network using TCP/IP. The address is written as four octets separated with periods (full-stops), and is made up of a network section, an optional subnet section and a host section. ISP Internet Service Provider
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    such as computer files and printer queues. SSID Service Set Identifier. Some vendors of wireless products use SSID interchangeably with ESSID. Subnet Address An extension of the IP addressing scheme that allows a site to use a single IP network address for multiple physical networks. Subnet mask
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    desktop or mobile PC that is wirelessly connected to your wireless network Wireless LAN Service Another term for ESSID (Extended Service Set Identifier) Area Wizard A Windows application that automates a procedure such as installation or configuration. WLAN Wireless Local Area Network. A WLAN is
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    54 NIC wireless 14 P Password 23, 33 Profile 46 R Reset to Factory Defaults 49, 54 Restart 48 S Safety Information 17 Setup Wizard 21, 33 Specifications technical 65 Static Addressing 63 Status 52 Subnet Mask 27, 28, 61 Summary 30 Support Information 52 Support Links 52 T TCP/IP 27, 61 Technical
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    82 INDEX U Unit Configuration 34 Upgrade 49 W Wireless authorised PCs 43 channel selection 38 client list 45 configuration 38 connection control 42 encryption 40 LED 15 networking 54 NIC 14 service area name 39 settings 29, 37
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    Use of the 11Mbps Wireless Access Point is only authorized for the channels approved by each country. For proper installation, login to the management installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions
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    determined by turning the equipment off and on, the user is encouraged to try to correct the interference by to Identify and Resolve Radio-TV Interference Problems This booklet is available from the U.S. responsibility that the Model: 3CRWE41196 Description: 11Mbps Wireless Access Point to which
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    below the FCC radio frequency exposure limits. Nevertheless, the 3Com OfficeConnect 11Mbps Wireless Access Point shall be used in such manner that the potential for human contact during normal operation is minimized. The distance between the antennas and the user should not be less than 20 cm. This
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    FCC RF exposure requirements, the 3Com OfficeConnect Wireless Cable/DSL Gateway must only be installed with approved antennas and a service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or it's transmit antenna) that is installed
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    , Santa Clara, CA 95052-8145, USA. To learn more about 3Com products and services, visit our World Wide Web site at www.3com.com Copyright © 2003 3Com Corporation. All rights reserved. 3Com and OfficeConnect are registered trademarks of 3Com Corporation. All other company and product names may be
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Part No. DUA4119-6AAA01
Published March 2003
OfficeConnect
®
11Mbps Wireless Access Point
User Guide
3CRWE41196