3Com 5500-EI Getting Started Guide

3Com 5500-EI - Switch PWR Manual

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  • 3Com 5500-EI | Getting Started Guide - Page 1
    3Com® Switch 5500 Family Getting Started Guide Switch 5500-EI Switch 5500G-EI www.3Com.com Part No. 10014925, Rev. AD Published: August, 2007
  • 3Com 5500-EI | Getting Started Guide - Page 2
    is any software on removable media 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide. Unless otherwise indicated, 3Com
  • 3Com 5500-EI | Getting Started Guide - Page 3
    Units On Top of Each Other 43 The Power-up Sequence 43 SFP Operation 47 Installing and Removing the Optional Interface Module 50 Packing and Shipping the Switch 5500 51 3 SETTING UP FOR MANAGEMENT Methods of Managing a Switch 56 Setting Up Your Switch 58 Manually Configuring the IP Information 61
  • 3Com 5500-EI | Getting Started Guide - Page 4
    SNMP Management 72 Changing the Default Passwords 73 Downloading the Configuration Conversion Utility 74 4 CREATING AN XRN STACKING Port RJ-45 Pin Assignments 124 C TECHNICAL SPECIFICATIONS Switch 5500 (28 Port) 128 Switch 5500 PWR (28 Port) 129 Switch 5500 (52 Port) 130 Switch 5500 PWR (52 Port)
  • 3Com 5500-EI | Getting Started Guide - Page 5
    FX (28 Port) 132 Switch 5500G-EI (24 Port) 133 Switch 5500G-EI PWR (24 Port) 134 Switch 5500G-EI (48 Port) 135 Switch 5500G-EI PWR (48 Port) 136 Switch 5500G-EI SFP (24-Port) 137 RPS 138 Earthing Lead 139 D OBTAINING SUPPORT FOR YOUR PRODUCT Register Your Product 141 Purchase Value-Added Services
  • 3Com 5500-EI | Getting Started Guide - Page 6
    6 CONTENTS
  • 3Com 5500-EI | Getting Started Guide - Page 7
    5500-SI 28-Port Switch 5500-SI 52-Port Switch 5500-EI 28-Port Switch 5500-EI 52-Port Switch 5500-EI PWR 28-Port Switch 5500-EI PWR 52-Port Switch 5500-EI 28-Port FX Switch 5500G-EI 24-Port Switch 5500G-EI 48-Port Switch 5500G-EI PWR 24-Port Switch 5500G-EI PWR 48-Port Switch 5500G-EI 24-Port SFP
  • 3Com 5500-EI | Getting Started Guide - Page 8
    following: ■ Switch 5500 Family Configuration Guide This guide contains information about the features supported by your Switch and how you can use them to optimize your network. ■ Switch 5500 Family Quick Reference Guide This guide contains a list of the features supported by the Switch 5500 Family
  • 3Com 5500-EI | Getting Started Guide - Page 9
    ■ Release Notes These notes provide information about the current software release, including new features, modifications, and known problems. The Release Notes are supplied in hard copy with your Switch. The Switch 5500 Family documentation is available in Adobe Acrobat Reader Portable Document
  • 3Com 5500-EI | Getting Started Guide - Page 10
    appropriate) Example: Part Number 10014925 rev. AC Switch 5500 Family Getting Started Guide Page 21 Please note that we can only respond to comments and questions about 3Com product documentation at this e-mail address. Questions related to technical support or sales should be directed in the first
  • 3Com 5500-EI | Getting Started Guide - Page 11
    contains introductory information about the Switch 5500 and how it to use it within a network. It includes hardware and software feature summaries and contains the following section: ■ About the Switch 5500 Family ■ Switch 5500 Family - Front View ■ Switch 5500 - Rear View Detail ■ Default Settings
  • 3Com 5500-EI | Getting Started Guide - Page 12
    11 Switch 5500-EI 28 Port 24 4 11 Switch 5500-EI 52 Port 48 4 11 Switch 5500 PWR 28 Port 24 4 11 Switch 5500 PWR 52 Port 48 4 11 Switch 5500 FX 28 Port 2 24 2 11 Switch 5500G-EI 24 Port 24 24* 4† 2 1 1 1 Switch 5500G-EI 48 Port 48 48* 4† 2 1 1 1 Switch 5500G-EI SFP 24 Port
  • 3Com 5500-EI | Getting Started Guide - Page 13
    -negotiating 10BASE-T/100BASE-TX ports or Ports 100BASE-X ports. (Switch 5500) Fast Ethernet and Gigabit Auto-negotiating Ethernet Ports (Switch 10BASE-T/100BASE-TX/1000BASE-T and SFP ports. 5500G-EI) 100BASE-X SFP Ports Supports 100BASE-LX10 10km single-mode and 100BASE-FX 2km multi-mode
  • 3Com 5500-EI | Getting Started Guide - Page 14
    2 Switch 5500-SI and EI 52-Port - front view Port Status LEDs Console Port Unit LED RPS LED Mode LED 10/100BASE-TX Ports Figure 3 Switch 5500-EI 28-Port PWR - front view PWR LED 1000BASE-X Ports Port Status LEDs Console Port RPS LED 3CR17171-91 SuperStack 4 Switch 5500 PWR 28 Port Green
  • 3Com 5500-EI | Getting Started Guide - Page 15
    4 Switch 5500-EI 52-Port PWR - front view Port Status LEDs Console Port Unit LED RPS LED Mode LED 3CR17172-91 SuperStack 4 Switch 5500 PWR 52 Port Green=Status Yellow=Packet Red=PoE 10/100BASE-TX Ports Figure 5 Switch 5500-EI FX 28-Port - front view PWR LED 1000BASE-X Ports Port Status
  • 3Com 5500-EI | Getting Started Guide - Page 16
    LED RPS LED 25/11 SD 3CR17259-91 SuperStack 4 Switch 5500G-EI SFP 24-Port 26/12 SD 27/23 SD 28/24 SD 10/100/1000Base-TX PWR RPS STK MOD 1000BASE-X Ports 10/100/1000BASE-TX Ports Unit LED Console Port Mode Stack LED LED WARNING: The RJ-45 ports are shielded RJ-45 data sockets. You cannot
  • 3Com 5500-EI | Getting Started Guide - Page 17
    SFP Ports The Switch 5500-EI FX has 24 100BASE-X SFP ports. These are 100Mbps (Switch 5500-EI FX ports that can use multi-mode fiber optic cables of up to 2km and only) single-mode fiber optic cables of up to 10km. You must manually configure duplex and flow control. The Switch 5500-EI FX supports
  • 3Com 5500-EI | Getting Started Guide - Page 18
    Switch. The Unit LED indicates the unit number in a fabric, POST test ID, PoE utilizationand software upgrade information. In the unlikely event of a hardware fault occurring, you can use the Unit LED to help diagnose the problem or transmitted. Yellow flashing The port has failed POST. Off No
  • 3Com 5500-EI | Getting Started Guide - Page 19
    Switch 5500 Family - Front View 19 LED Color Indicates Off No link is present. Duplex Green Full duplex, blinking off for every packet received or transmitted. Yellow Half duplex, blinking off for every packet received or transmitted. Yellow flashing The port has failed POST. Off No link
  • 3Com 5500-EI | Getting Started Guide - Page 20
    LED (Switch 5500G-EI only) Green The Module is installed and operating normally. Yellow flashing The Module is installed but not supported or faulty. Off The Module is not installed. Mode LED Duplex Yellow 10/100/1000 Duplex and Activity, 1000 SFP Duplex and Activity, or Stack Activity
  • 3Com 5500-EI | Getting Started Guide - Page 21
    10 Switch 5500-EI PWR - rear view Earthing Screw Power Socket NULL ~100-240V; 50/60Hz; 8.0A -53 -55V;19.5A Redundant Power System Socket Open Book Warning Labels Earthing Screw Switch 5500G-EI Power Socket Switch 5500G PoE PSU 24-Port NULL Figure 11 Switch 5500G-EI - rear view Stack LEDs
  • 3Com 5500-EI | Getting Started Guide - Page 22
    CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY Expansion Module Slot (Switch 5500G-EI Only) You can use this slot to install an Expansion Module. The Switch 5500G Family provides one expansion module slot on the rear panel in which you can use an 8-port 1000 Mbps SFP module, a 1-port 10 Gbps XENPAK
  • 3Com 5500-EI | Getting Started Guide - Page 23
    Switch 5500 - Rear View Detail 23 Figure 13 2-port 10 Gbps XFP module (1) Module power LED (2) 10 Gbps XFP optical ports (3) 10 Gbps XFP optical ports Table 6 lists the available XFP transceivers. Table 6 XFP transceivers supported by 2-port 10 Gbps XFP module Type XFP transceivers Model
  • 3Com 5500-EI | Getting Started Guide - Page 24
    24 CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY Figure 14 1-port 10 Gbps XENPAK module (1) Module power (2) Port status LED LED (3) 10 Gbps XENPAK optical/electrical port The Table 7 lists the available XENPAK optical modules: Table 7 XENPAK optical port module supported by 1-port 10 Gbps
  • 3Com 5500-EI | Getting Started Guide - Page 25
    Detail 25 de maintenance, lisez les informations relatives à la sécurité qui se trouvent dans l'annexe A de ce guide. VORSICHT:Bevor Sie Komponenten der Switch 5500-Baureihe installieren oder deinstallieren und bevor Sie Wartungsarbeiten ausführen, müssen Sie die in Anhang A dieses Handbuchs aufgef
  • 3Com 5500-EI | Getting Started Guide - Page 26
    48 port units, up to a maximum of eight units. For more information on how to connect a stacking cable to your Switch units, refer to the Installation Guide that accompanies your cable. You canno create a Fabric by interconnecting a 3Com Switch 5500G with any other 3Com device (such as a 5500-EI
  • 3Com 5500-EI | Getting Started Guide - Page 27
    any VLAN for 5500-EI/5500G-EI units. Link Aggregation Control Protocol (LACP) Disabled per port IP Multicast Filtering Filtering enabled Rapid Spanning Tree Protocol Enabled Fast Start Enabled on front panel ports RMON Alarm Enabled Webcache Support Disabled Traffic Prioritization All
  • 3Com 5500-EI | Getting Started Guide - Page 28
    28 CHAPTER 1: INTRODUCING THE SWITCH 5500 FAMILY
  • 3Com 5500-EI | Getting Started Guide - Page 29
    ■ SFP Operation ■ Packing and Shipping the Switch 5500 WARNING: Safety Information. Before installing or removing any components from the Switch 5500 or carrying ce guide. VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus dem Switch 5500 entfernen oder dem Switch 5500 hinzufuegen
  • 3Com 5500-EI | Getting Started Guide - Page 30
    czniku A niniejszego podręcznika. Package Contents The Switch 5500 packaging contains the following for all units: ■ Switch unit ■ Release Notes ■ RPS -48V DC Connector ■ Unit Information Labels ■ Warranty Information ■ RPS Flyer ■ Power Cord ■ Console Cable (RJ-45) ■ RPS Connector (and backshell
  • 3Com 5500-EI | Getting Started Guide - Page 31
    Table 11 Package Contents Choosing a Suitable Site 31 Switch 5500-SI 28 and 52 Port Switch 5500-EI 28 and 52 Port Switch 5500 PWR 28 and 52 Port Switch 5500 FX 28 Port Switch 5500G-EI 24 Port Switch 5500G-EI 48 Port Switch 5500G-EI SFP 28 Port Blanking Plate 12A RPS Connector and Backshell ✓ ✓ (
  • 3Com 5500-EI | Getting Started Guide - Page 32
    if they have been fitted. CAUTION: If you use a shelf or support, ensure that it will not obstruct the air flow through the switch's side panels. Switch 5500 (non To rack-mount your Switch 5500 (non PoE): PoE) 1 Place the switch the right way up on a hard flat surface with the front facing towards
  • 3Com 5500-EI | Getting Started Guide - Page 33
    4 Repeat steps 2 and 3 for the other side of the switch. 5 Insert the switch into the 19-inch rack and secure with suitable screws (not an easily accessible position. The unit information label shows the switch's: ■ 3Com product name ■ 3Com 3C number ■ Unique MAC address (Ethernet address) ■ Serial
  • 3Com 5500-EI | Getting Started Guide - Page 34
    34 CHAPTER 2: INSTALLING THE SWITCH Switch 5500 and To rack-mount the front of your Switch 5500 and Switch 5500G-EI (PoE): Switch 5500G-EI (PoE) 1 Place the switch the right way up on a hard flat surface, with the front facing towards you. 2 Place a securing bracket over the mounting holes on one
  • 3Com 5500-EI | Getting Started Guide - Page 35
    ■ Unique MAC address (Ethernet address) ■ Serial number You may need this information if you contact 3Com for Technical Support. Connecting a Redundant Power Supply The Switch 5500 Family has a -48V DC Redundant Power Supply socket. WARNING: Only properly trained and qualified personnel should
  • 3Com 5500-EI | Getting Started Guide - Page 36
    connecting the DC supply from the RPS. 3Com switches that support -48V DC RPS inputs, and are PoE enabled, can only be powered by an RPS WARNING: The characteristics of the Switch 5500 DC supply input are provided in Appendix C on page 127. You can power the Switch 5500 using three methods: ■ AC
  • 3Com 5500-EI | Getting Started Guide - Page 37
    the AC mains. PoE is dropped on all ports, however the unit does not reset. PoE restarts and is powered by the remaining power from the AC mains. PoE ports will be dropped depending on their preset priority level. The total power available to the switch may be less than when powered from the
  • 3Com 5500-EI | Getting Started Guide - Page 38
    more details about purchasing the 3Com recommended RPS, and a full set of requirements go to: http://www.3Com.com/RPS The 3Com recommended RPS generates -48V power distribution provides the mechanism to connect to the Switch 5500. The distribution consists of several circuit breakers and connection
  • 3Com 5500-EI | Getting Started Guide - Page 39
    cable rating for the Switch 5500. The recommended cable length should not exceed three metres (9.84 feet). Table 15 Switch 5500 Circuit Breaker and Cable Ratings RPS socket in the back of the switch. Use the cable tie supplied with your switch to support the cable in the back of the RPS connector as
  • 3Com 5500-EI | Getting Started Guide - Page 40
    Figure 17 RPS Connection to the Switch + - NULL ~100-240V;50/60Hz;1.0A -48 -60V;2.0A NULL -48 -60V;2 0A Null Pinout - + Cable Tie When the RPS is connected to the switch, you can move the circuit breaker in the RPS to the closed (on) position and the switch will be powered by the -48V
  • 3Com 5500-EI | Getting Started Guide - Page 41
    5500G-EI Power over Ethernet (PoE) units can supply power to any IEEE 802.3af compliant device through any of its front panel ports over a Category 5 or Category 5e Ethernet cable. The same cable connects the device to the network. The Switch 5500 units can supply power through the 10/100 ports
  • 3Com 5500-EI | Getting Started Guide - Page 42
    The Switch 5500 supports 3Com 802.3af equipment. For the latest list of supported devices, refer to the product page on the 3Com web site at http://www.3com.com/ For additional information on Power over Ethernet, refer to the Power over Ethernet Configuration chapter in the Configuration Guide
  • 3Com 5500-EI | Getting Started Guide - Page 43
    5500 1 Plug the power cord into the power socket at the back of the switch. 2 Plug the other end of the power cord into your power outlet. The switch powers-up and runs through its Power On Self Test (POST), which takes approximately one minute. Checking for Correct During the POST, all ports
  • 3Com 5500-EI | Getting Started Guide - Page 44
    . Therefore, you can make a connection to one of the ports with a straight-through (MDI) or a cross-over (MDIX) cable. The Auto-MDIX feature only operates with auto-negotiation enabled. If auto-negotiation is disabled, all the switch ports are configured as MDIX (cross-over). If you want to make
  • 3Com 5500-EI | Getting Started Guide - Page 45
    5500G-EI supports Power over Ethernet on all front ports. The Switch 5500 PWR supports Power over Ethernet on the 10/100 ports only. Use these ports for Ethernet wiring within the same building only. Choosing the Correct Cables for the 1000BASE-X SFP Ports The 1000BASE-SX SFP transceiver supports
  • 3Com 5500-EI | Getting Started Guide - Page 46
    46 CHAPTER 2: INSTALLING THE SWITCH Table 19 1000BASE-X SFP Port Cable Range Fiber Type 1000BASE Cables for the 100BASE-X SFP Ports The 100BASE-LX10 SFP transceiver supports a direct connection to a single-mode fiber-optic cable. The 100BASE-FX SFP transceiver supports a direct connection to multi
  • 3Com 5500-EI | Getting Started Guide - Page 47
    RJ-45 connectors and supports segment lengths of up to 100 m (328 ft). If the SFP transceiver is faulty, it will not operate within the switch. See "Solving Hardware Problems" on page 83. 3Com recommends that you only use Gigabit Ethernet SFPs supplied by 3Com. If the SFP transceiver is invalid it
  • 3Com 5500-EI | Getting Started Guide - Page 48
    ports on the switch directly to a single strand of a single-mode fiber-optic cable on the opposite end of a link that is connected to a 100BASE-BX10-D transceiver. If the SFP transceiver is faulty, it will not operate within the switch. See "Solving Hardware Problems" on page 83. 3Com recommends
  • 3Com 5500-EI | Getting Started Guide - Page 49
    protective cover, if fitted. CAUTION: The dual personality ports on the Switch 5500G-EI enable you to activate an RJ-45 port, an SFP port, or a mixture of both (for example, on the 24 Port switch, you can activate the RJ-45 ports 23 and 24 and the SFP ports 21 and 22 at the same time). If you
  • 3Com 5500-EI | Getting Started Guide - Page 50
    for more information. Removing an SFP To remove the transceiver (it is not necessary to power-down your Transceiver switch): 1 Disconnect the cable from Hold the module's front panel with both hands, align the module with the guides in the slot, and slide it gently into the slot. Push the module
  • 3Com 5500-EI | Getting Started Guide - Page 51
    recess on the support is fitted around the blanking plate. Secure the remaining support to the opposite side of the unit in the same way. 3 Place the unit in the box with the PSU blanking plate side placed next to the cable packaging. Figure 19 Correct Orientation When Packing the Switch 5500G-EI
  • 3Com 5500-EI | Getting Started Guide - Page 52
    52 CHAPTER 2: INSTALLING THE SWITCH PSU Blanking Plate Cable Packaging PSU SIDE Polystyrene Supports PORT SIDE Switch Unit The Switch 5500SI To package your Switch 5500 unit correctly, orient the switch so that the and EI front of the unit faces the front of the box, rather than the right of the
  • 3Com 5500-EI | Getting Started Guide - Page 53
    Packing and Shipping the Switch 5500 53 Figure 20 Correct Orientation When Packing the Switch 5500SI and 5500EI The Switch 5500-EI The 5500-EI PWRs should be orientated like the 5500G-EI (see Figure 19) PWRs and not facing forward.
  • 3Com 5500-EI | Getting Started Guide - Page 54
    54 CHAPTER 2: INSTALLING THE SWITCH
  • 3Com 5500-EI | Getting Started Guide - Page 55
    ■ Manually Configuring the IP Information ■ Viewing Automatically Configured IP Information ■ Setting Up Command Line Interface Management ■ Setting Up Command Line Interface Management using SSH ■ Setting Up Web Interface Management ■ Setting Up SNMP Management ■ Changing the Default Passwords
  • 3Com 5500-EI | Getting Started Guide - Page 56
    network (see Figure 22). Figure 21 CLI Management via the Console Port Workstation (with terminal emulation software installed) Console Cable Switch Console Port Connection Figure 22 CLI Management over the Network Workstation Switch Connect over Network via Telnet For a description on how you
  • 3Com 5500-EI | Getting Started Guide - Page 57
    Interface Management using SSH The Switch 5500 supports Secure Shell version 2.0 (SSHv2), allowing secure access to the Command Line Interface of the switch. If you use SSH to administer your switch, and the network traffic is intercepted, no passwords or configuration information are visible in
  • 3Com 5500-EI | Getting Started Guide - Page 58
    via DHCP See page 59 Do you want to manually Yes configure the IP information? No How do you want to connect to the Switch? How do you want to view the automatically configured IP information? Connect to the console port and use the Command Line Inter- face. See page 61 Connect to a front
  • 3Com 5500-EI | Getting Started Guide - Page 59
    the default passwords, see "Changing the Default Passwords" on page 73. IP Configuration You can use one of the following methods to provide IP information to your switch. This step is essential if you wish to manage your switch over the network. Manual IP Configuration When you configure the IP
  • 3Com 5500-EI | Getting Started Guide - Page 60
    3: SETTING UP FOR MANAGEMENT For a detailed description of how automatic IP configuration operates, refer to the "Switch 5500 Family Configuration Guide" available on 3Com's Web Site at www.3com.com. You should use the automatic IP configuration method if: ■ your network uses DHCP to allocate
  • 3Com 5500-EI | Getting Started Guide - Page 61
    Manually Configuring the IP Information 61 Manually Configuring the IP Information You can manually configure the switch's IP information by: ■ Connecting a workstation using a console cable to the switch's console port. You can then manually enter IP information using the command line interface (
  • 3Com 5500-EI | Getting Started Guide - Page 62
    screws on the cable to prevent it from loosening. 2 Open your terminal emulation software and configure the COM port settings to which you have connected the cable. Make sure that the settings match the switch's default settings, which are: ■ 19,200 baud (bits per second) ■ 8 data bits ■ no parity
  • 3Com 5500-EI | Getting Started Guide - Page 63
    Manually Configuring the IP Information 63 or displays (where xx is either SI or EI) as shown in Figure 27. Once you have logged into the switch, you are automatically in User View. Figure 27 User View Login 3 Enter the system-view command and press Enter. The [5500-xx] prompt displays (
  • 3Com 5500-EI | Getting Started Guide - Page 64
    serial cable and close the terminal emulator software. Connecting to a Front Panel Port To set up your switch manually you can, alternatively, make a connection to a front panel port. To do this you need an IP address. Refer to "Viewing Automatically Configured IP Information" on page 67 for more
  • 3Com 5500-EI | Getting Started Guide - Page 65
    Manually Configuring the IP Information 65 To connect the cable: a Attach an RJ-45 connector at one end of the Ethernet cable to the Network Interface Card (NIC) in the workstation. b Connect the RJ-45 connector at the other end of the cable to one of the front panel ports on the switch. Do not
  • 3Com 5500-EI | Getting Started Guide - Page 66
    mask of the switch) 7 Enter the default gateway for the switch: ip route-static 0.0.0.0 0.0.0.0 xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the IP address of the default gateway) 8 From the User View, enter the save command to save the configuration to your switch because the configuration is not
  • 3Com 5500-EI | Getting Started Guide - Page 67
    instructions. If your network does not have a DHCP or BootP server, the workstation running 3Com Network Director must be on the same subnet as the switch because Auto-IP addresses are non-routable. Connecting to the You can view the automatically configured IP information using the Console Port
  • 3Com 5500-EI | Getting Started Guide - Page 68
    as the switch detects a connection to its console port. If the login prompt does not begin immediately, press Return a few times until it starts. 3 At the username prompt, type admin and press Return. Press Return again at the password prompt. If you have logged on correctly, or
  • 3Com 5500-EI | Getting Started Guide - Page 69
    can now continue to manage and configure your switch using the CLI through its console port. CLI Management over To manage a switch using the command line interface over a network the Network using Telnet: 1 Ensure that you have already set up the switch with IP information as described in "Methods
  • 3Com 5500-EI | Getting Started Guide - Page 70
    prompt press Return again. (or enter the password if you have modified the default passwords). If the login prompt does not display immediately, press Return a few times until it starts. 6 If you have logged on correctly, the switch prompt display as or (where xx is either SI or
  • 3Com 5500-EI | Getting Started Guide - Page 71
    increased security, you should change the default password when using SSH for the first time. For further information on generating a host key on your switch and transferring keys to the switch using TFTP server, refer to the Configuration Guide. Setting Up Web Interface Management This section
  • 3Com 5500-EI | Getting Started Guide - Page 72
    features are enabled on a browser by default. You will only need to enable them if you have changed your browser settings. Web Management To manage a switch using the Web interface over an IP network: Over the Network 1 Check that you have the correct IP information configured on your management
  • 3Com 5500-EI | Getting Started Guide - Page 73
    to the command line interface section of the "Switch 5500 Family Command Reference Guide" for more information. SNMP V3 is on as default. All commands are in the SNMP menu in System View. Changing the Default Passwords If you intend to manage the switch using the Web interface or the command line
  • 3Com 5500-EI | Getting Started Guide - Page 74
    on the lost password procedure refer to the Configuration Guide. Downloading the Configuration Conversion Utility The 3Com Switch 5500 Configuration Conversion Utility (CCU) enables you to convert the key configuration parameters from a range of 3Com devices to the configuration file format used
  • 3Com 5500-EI | Getting Started Guide - Page 75
    3Com device (such as a 5500G-EI) or mix Enhanced Image (EI) Switch 5500 units with Standard Image (SI) units. This section assumes you have either set up your units for management as detailed in Chapter 3 "Setting Up SNMP Management"or that you are using a console cable connected to the console port
  • 3Com 5500-EI | Getting Started Guide - Page 76
    Switch 5500-EI PWR 52-Port (3CR17172-91) Ports 51 (up port) and 52 (down Full XRN functionality port) using a 1000 Mbps SFP transceiver Switch 5500-EI FX 28-Port Ports 27 (up port) and 28 (down Full XRN functionality (3CR17181-91) port) via 10/100/1000BASE-T ports Switch 5500G-EI 24-Port
  • 3Com 5500-EI | Getting Started Guide - Page 77
    to save the configuration to your switch. Stacking Switch 5500G-EI Units 1 Ensure that the switch units that you wish to interconnect have the latest software agent installed. You can use the display version command to check this. 2 Connect the stacking cable 'up' port on one Switch 5500G-EI unit to
  • 3Com 5500-EI | Getting Started Guide - Page 78
    Switch 5500 with any other 3Com device (such as a 5500G-EI) or mix Enhanced Image (EI) Switch 5500 units with Standard Image (SI) units. ■ 3Com strongly recommends that you upgrade all switches to be interconnected to the latest software agent. ■ 3Com recommends that you remove the configuration
  • 3Com 5500-EI | Getting Started Guide - Page 79
    =Traffic, Yellow=STLKink Fault, Yellow Flashing=Stack Fault Yellow Flashing=Stack Fault Yellow Flashing=Stack Fault Yellow Flashing=Stack Fault Figure 32 Resilient Fabric example (using 4 Switch 5500-EI units) If you are having problems, refer to "Solving Fabric Formation Problems" on page 86.
  • 3Com 5500-EI | Getting Started Guide - Page 80
    80 CHAPTER 4: CREATING AN XRN STACKING FABRIC
  • 3Com 5500-EI | Getting Started Guide - Page 81
    Indicated by LEDs ■ Solving Hardware Problems ■ Solving Communication Problems ■ Solving Fabric Formation Problems If you experience a problem that is not listed here, it may be included in the Support section of the Switch 5500 Family Command Reference Guide on the CD-ROM that accompanies your
  • 3Com 5500-EI | Getting Started Guide - Page 82
    advice. On powering-up, the PWR LED lights Red The switch unit has failed its Power On Self Test (POST) because of an internal problem. The fault type will be indicated on the unit LEDs. Contact your supplier for advice. On powering-up, the PWR LED is flashing yellow A port has failed and has been
  • 3Com 5500-EI | Getting Started Guide - Page 83
    at the auto-negotiation end) Solving Hardware Problems In the rare event of your switch unit experiencing a hardware failure, refer switch, a warning message will be generated in the following ways: ■ Unit LED - the seven segment display will show a green flashing 'f'. ■ RMON Trap - if configured
  • 3Com 5500-EI | Getting Started Guide - Page 84
    SFP and then reinsert it. Alternatively, insert another identical SFP. If the problem persists, contact 3Com Technical Support. Solving Communication Problems If you experience communication problems with the switch, ensure that: ■ The switch IP address and management VLAN ID has been configured
  • 3Com 5500-EI | Getting Started Guide - Page 85
    Problems 85 ■ If the switch is separated from your management application by a router, ensure that the default gateway IP address within the switch is the same as the IP address of the router. ■ The switch's IP address has been entered correctly in your network management application (such as 3Com
  • 3Com 5500-EI | Getting Started Guide - Page 86
    Problems use addresses in the range 192.168.0.0 to 192.168.255.255 with a subnet mask of 255.255.255.0. These suggested IP addresses are part of a group of IP addresses that have been set aside specially for use 'in house' only. A device is connected to a Switch 5500-EI PWR or Switch 5500G-EI
  • 3Com 5500-EI | Getting Started Guide - Page 87
    6 UPGRADING SOFTWARE This chapter describes how to upgrade software to your Switch 5500. It covers the following topics: ■ The Contents of the Executable File ■ Upgrading from the Command Line Interface ■ Upgrading from the Bootrom Interface ■ Bootrom Upgrade
  • 3Com 5500-EI | Getting Started Guide - Page 88
    ■ Release Notes ■ Application Software ■ Web Software ■ Bootrom Software ■ Bundled File used with 3ND upgrade wizard - e.g. s4a03_01_04s56NetMan.zip Bundled files with the extension NetMan.zip, can be used to upgrade your switch using the 3Com Network Director Agent Update. Any attempt to upgrade
  • 3Com 5500-EI | Getting Started Guide - Page 89
    replace unit1 with unit2 (on the next line) and so on for each switch in the fabric. 4 The /unreserved option will cause the file to be that deleted files have been removed from the recycle-bin enter the following: reset recycle-bin unit1>flash:/ If the recycle-bin is empty the following is
  • 3Com 5500-EI | Getting Started Guide - Page 90
    type (i.e Switch 5500 52-port). A sample default configuration file is provided by factory default with the switch and is not supplied in this upgrade. Enter the following command: more 3comoscfg.def The display similar to the following shows on the first line of the file: #28-port 3com version
  • 3Com 5500-EI | Getting Started Guide - Page 91
    Switch SuperStack 4 Switch 5500-SI software SuperStack 4 Switch 5500-EI software SuperStack 4 Switch 5500G-EI software SuperStack 4 Switch 5500 Family bootrom software 2 To download the Web user interface file, enter: tftp aaa.aaa.aaa.aaa get s4h01_04.web 3 To download the default configuration
  • 3Com 5500-EI | Getting Started Guide - Page 92
    : 1 To copy the new software file to each switch in the fabric, enter the following from User View: copy unit1>flash:/s4a03_01_04s56.app unit2>flash:/ Replace unit2 with unit3 and so on for each switch in the fabric. 2 To copy the new default configuration file to each switch in the fabric, enter
  • 3Com 5500-EI | Getting Started Guide - Page 93
    upgrade the bootrom firmware and boot from the specified software .app file. The files that you have saved in the backup phase should be deleted once the upgrade has completed successfully. FTP (via a network To upgrade software to your switch via FTP do the following: port) 1 Enter the following
  • 3Com 5500-EI | Getting Started Guide - Page 94
    software to your switch via XModem do the following: console cable) 1 From the User View, enter: xmodem get unit1>flash:/s4a03_01_04s56.app The following information is displayed: **** WARNING **** xmodem is a slow transfer protocol limited to the current speed settings of the auxiliary ports
  • 3Com 5500-EI | Getting Started Guide - Page 95
    Enter bootrom upgrade menu 7. Skip current configuration file 8. Set bootrom password recovery 9. Set switch startup mode 0. Reboot Enter your choice(0-9): 2 Enter the appropriate menu number to select a specific option. Before upgrading the software to your switch from the Bootrom Interface it is
  • 3Com 5500-EI | Getting Started Guide - Page 96
    are: s4h01_04.web 3comoscfg.def 3comoscfg.cfg s4b03_01_04s56.app The s4b03_01_04s56.app file is the boot software. The name of this file will vary depending on the switch type and the release version. If the filename is in brackets, for example [test.cfg], this indicates that the file has been
  • 3Com 5500-EI | Getting Started Guide - Page 97
    TCP/IP Interface to netdrv0 Attaching network interface lo0...done Loading.....done Free flash Space: 10456064 bytes Writing flash....done! Please input the file attribute (main/backup/none):none done! 5 Repeat steps 1 to 4 for each of the remaining files. FTP To upgrade software to your switch via
  • 3Com 5500-EI | Getting Started Guide - Page 98
    98 CHAPTER 6: UPGRADING SOFTWARE Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, switch IP address, Server IP address and FTP user name and password to display the following: Are you sure to download file to flash? Yes or No(Y/N) 4 Enter y and the following information is
  • 3Com 5500-EI | Getting Started Guide - Page 99
    describes how to indicate which file the switch is to boot from once the software has been loaded. 1 From the Boot menu, select option 2 to display the following: Select application file to boot: 1. set application file to boot 2. set configuration files 3. set web files 0. return Enter your
  • 3Com 5500-EI | Getting Started Guide - Page 100
    your choice(0-3): 2 Select option 1 to display the following: Load File name: Switch IP address: Server IP address: 3 Enter the file name, switch IP address and Server IP address to display the following: Are you sure to update your bootrom? Yes or No(Y/N) 4 Enter y and the following information is
  • 3Com 5500-EI | Getting Started Guide - Page 101
    2 to display the following: Load File name: Switch IP address: Server IP address: FTP User Name: FTP User Password: 3 Enter the file name, switch IP address, Server IP address, FTP user name and password to display the following: Are you sure to update your bootrom? Yes or No(Y/N) 4 Enter y and
  • 3Com 5500-EI | Getting Started Guide - Page 102
    also need to change the baudrate on Hyperterminal to 19200 bps and select XModem protocol. If supported, you can select Option 5 to increase the speed of the download. 4 Press Enter to the XModem send file process with terminal emulation software, such as Microsoft Hyperterminal. When the download
  • 3Com 5500-EI | Getting Started Guide - Page 103
    You must read the following safety information before installing or removing any components, or completing any maintenance procedures on the Switch 5500 Family. WARNING: Warnings contain directions that you must follow for your personal safety. Follow all directions carefully. You must read
  • 3Com 5500-EI | Getting Started Guide - Page 104
    the Switch 5500 together (one on top of the other) with other 3Com units that are shallower than the 5500, the Switch 5500 unit must grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration. ■ The supply plug must comply with BS1363 (3-pin 13 amp) and be fitted with
  • 3Com 5500-EI | Getting Started Guide - Page 105
    connector to the unit and not the wall plug) must have a configuration for mating with an EN60320/IEC320 appliance inlet. WARNING: The socket to the console port of the Switch 5500, only use a modem which is suitable for connection to the telecommunications system. WARNING: RJ-45 Ports. These are
  • 3Com 5500-EI | Getting Started Guide - Page 106
    transmit laser while it is powered on. Never look directly at the fiber TX port and fiber cable ends when they are powered on. WARNING: This device has RPS flyer and the safety and installation instructions supplied with your RPS. WARNING: When powering any Switch 5500 from an RPS, the unit must be
  • 3Com 5500-EI | Getting Started Guide - Page 107
    qualifié. AVERTISSEMENT: Si vous entassez l'unité switch avec les unités SuperStack 4 Hub, l'unité Switch 5500 doit être installée en dessous des doit être du type à mise à la terre (mise à la masse) et respecter la configuration NEMA 5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V) Danemark ■ La
  • 3Com 5500-EI | Getting Started Guide - Page 108
    . Il est possible de raccorder des câbles protégés ou non protégés avec des jacks protégés ou non protégés à ces prises de données. AVERTISSEMENT: Ports pour fibres optiques - sécurité sur le plan optique. Dispositif Laser de Classe 1 Ne regardez jamais le laser d'émission en utilisant un dispositif
  • 3Com 5500-EI | Getting Started Guide - Page 109
    60950-1/UL 60950-1/EN 60950-1. AVERTISSEMENT: Ces instructions doivent être lues conjointement avec les caractéristiques de l'alimentation CC du Switch 5500 fournies en annexe C, Spécifications techniques. AVERTISSEMENT (off) lors du branchement du câble et du connecteur du RPS au commutateur 3Com.
  • 3Com 5500-EI | Getting Started Guide - Page 110
    angegeben. Wo eine Vorgehensweise für die Schalter 5500-SI 24 und Schalter 5500-SI 52 gilt wird nur der Begriff Schalter verwendet. . VORSICHT: Wenn die Switch 5500 Einheit in einer Stapel mit anderen SuperStack 4 Hub Einheiten eingebaut werden soll, muß die Switch 5500 Einheit unter die schmaleren
  • 3Com 5500-EI | Getting Started Guide - Page 111
    Geräte unter SELV-Bedingungen betrieben werden. VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen. Sie dürfen weder wie normale traditionelle zu Ihrer RPS gelesen werden. VORSICHT: Bei der Stromversorgung eines Switch 5500 über eine RPS muss das Gerät geerdet sein. Hierfür kann
  • 3Com 5500-EI | Getting Started Guide - Page 112
    müssen im Zusammenhang mit den Eigenschaften des Gleichstrom-Versorgungseingangs des Switch 5500 gelesen werden, die in Anhang C, "Technische Daten", aufgef der RPS beim Anschließen des RPS-Kabels und des Steckers des 3Com switch in der geöffneten Stellung (Aus) befindet. Información de Seguridad
  • 3Com 5500-EI | Getting Started Guide - Page 113
    Información de Seguridad Importante 113 ADVERTENCIA: Conjunto de cables eléctricos: Debe estar homologado para el país donde se utilice: EE.UU. y Canadá ■ El conjunto de cables debe estar homologado por UL y tener la certificación CSA. ■ La especificación mínima del cable flexible es: Nº 18 AWG
  • 3Com 5500-EI | Getting Started Guide - Page 114
    : Estas instrucciones deben leerse junto con las instrucciones de instalación y seguridad que se facilitan con el sistema RPS. ADVERTENCIA: al encender cualquier Switch 5500 desde un RPS, la unidad debe contar con una toma de tierra (conexión a tierra). Esto se puede conseguir conectando el cable de
  • 3Com 5500-EI | Getting Started Guide - Page 115
    la entrada de suministro de CC del Switch 5500 del Apéndice C, Especificaciones técnicas. cable del RPS y el conector al 3Com switch. Importanti Informazioni di Sicurezza AVVERTENZA: Le 5500 in uno stack con unità SuperStack II o SuperStack 3 più strette del modello 5500, posizionare lo 5500
  • 3Com 5500-EI | Getting Started Guide - Page 116
    116 APPENDIX A: SAFETY INFORMATION AVVERTENZA: Set dei cavi di alimentazione Deve essere approvato per il paese in cui viene utilizzato. Stati Uniti e Canada ■ Il cavo deve avere l'approvazione UL e la certificazione CSA ■ La specifica minima per il cavo flessibile è: N. 18 AWG Tipo SV o SJ 3
  • 3Com 5500-EI | Getting Started Guide - Page 117
    modem alla porta Console dello 5500, utilizzare solo un modem idoneo per il collegamento con il sistema di telecomunicazioni. AVVERTENZA: Le porte RJ-45 sono prese : se si accende uno Switch 5500 da un RPS, l'unità deve disporre di messa a terra. Per accendere lo switch, è possibile collegare il
  • 3Com 5500-EI | Getting Started Guide - Page 118
    3Com, verificare che il salvavita si trovi in posizione Acceso (spento). Ważne informacje o zabezpieczeniach OSTRZEŻENIE: Instalacja i demontaż urządzenia mogą być wykonywane tylko przez wykwalifikowany personel. OSTRZEŻENIE: Podczas instalacji Switch 5500 w stosie z urządzeniami SuperStack II
  • 3Com 5500-EI | Getting Started Guide - Page 119
    Wa¿ne informacje o zabezpieczeniach 119 Niezbędna jest zgodność z przepisami kraju, w którym jest stosowany: Stany Zjednoczone i Kanada ■ Zestaw przewodów musi posiadać zezwolenie UL oraz certyfikat CSA. ■ Minimalna specyfikacja przewodu giętkiego: Przewód typu SV lub SJ 3 o średnicy 18 wg
  • 3Com 5500-EI | Getting Started Guide - Page 120
    : Tylko Wielka Brytania: Podczas podłączania modemu do portu konsoli Switch 5500 należy stosować tylko modem odpowiedni do podłączenia do sieci laser transmisyjny przez urządzenie wzmacniające. Nie wolno nigdy patrzeć bezpośrednio na port włókna TX i końcówki światłowodów, jeśli są zasilane. OSTRZEŻ
  • 3Com 5500-EI | Getting Started Guide - Page 121
    -1/UL 60950-1/EN 60950-1. OSTRZEŻENIE: Te instrukcje należy przeczytać razem z charakterystyką zasilającego prądu stałego przełącznika Switch 5500 opisaną w Dodatku C, Specyfikacja techniczna. OSTRZEŻENIE: Podczas podłączania kabla do zasilacza RPS należy przestrzegać zaleceń producenta. OSTRZEŻENIE
  • 3Com 5500-EI | Getting Started Guide - Page 122
    122 APPENDIX A: SAFETY INFORMATION
  • 3Com 5500-EI | Getting Started Guide - Page 123
    for handshake 6 DSR 8 DCD PC-AT Serial Cable RJ-45 to 9-pin Switch 5500 Cable connector: RJ-45 female Screen Shell DTR 4 TxD 3 RxD 2 CTS 8 Ground 5 DSR 6 RTS 7 DCD 1 PC-AT Serial Port Cable connector: 9-pin female Shell Screen only required if screen 1 DCD Required for
  • 3Com 5500-EI | Getting Started Guide - Page 124
    232 25-pin Switch 5500 Cable connector: RJ-45 female Screen Shell TxD 3 RxD 2 RTS 7 CTS 8 DSR 6 Ground 5 DCD 1 DTR 4 RS-232 Modem Port Cable connector: RJ-45 connections. Table 10 Pin assignments Pin Number 10/100 Ports configured as MDI 1 Transmit Data + 2 Transmit Data - 3
  • 3Com 5500-EI | Getting Started Guide - Page 125
    Pin Assignments 125 Table 11 Pin assignments Pin Number 10/100 Ports configured as MDIX 1 Receive Data + 2 Receive Data - 3 Transmit Data + 4 Not assigned 5 Not assigned 6 Transmit Data - 7 Not assigned 8 Not assigned 1000 Bidirectional Data B+ Bidirectional Data BBidirectional
  • 3Com 5500-EI | Getting Started Guide - Page 126
    126 APPENDIX B: PIN-OUTS
  • 3Com 5500-EI | Getting Started Guide - Page 127
    following: ■ Switch 5500 (28 Port) ■ Switch 5500 PWR (28 Port) ■ Switch 5500 (52 Port) ■ Switch 5500 PWR (52 Port) ■ Switch 5500 FX (28 Port) ■ Switch 5500G-EI (24 Port) ■ Switch 5500G-EI PWR (24 Port) ■ Switch 5500G-EI (48 Port) ■ Switch 5500G-EI PWR (48 Port) ■ Switch 5500G-EI SFP (24-Port) ■ RPS
  • 3Com 5500-EI | Getting Started Guide - Page 128
    SPECIFICATIONS Switch 5500 (28 Port) Physical ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2. -48 - -60 VDC 2.0A (amps) maximum SELV (Safety Extra Low Voltage)
  • 3Com 5500-EI | Getting Started Guide - Page 129
    Switch 5500 PWR (28 Port) 129 Switch 5500 PWR (28 Port to +70 °C (-40 ° to 158 °F) 10-95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 7.0A (amps) maximum (at maximum PoE load) -52 - -55 VDC 12A (amps) maximum (at maximum PoE
  • 3Com 5500-EI | Getting Started Guide - Page 130
    SPECIFICATIONS Switch 5500 (52 Port) ° to 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2. ) maximum -48 - -60 VDC 2.0A (amps) maximum SELV (Safety Extra Low Voltage)
  • 3Com 5500-EI | Getting Started Guide - Page 131
    Switch 5500 PWR (52 Port) 131 Switch 5500 PWR (52 Port) Physical Dimensions (32 ° to 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13). UL60950,
  • 3Com 5500-EI | Getting Started Guide - Page 132
    SPECIFICATIONS Switch 5500 FX (28 Port) 104 °F) -40 ° to +70 °C (-40 ° to 158 °F) 10-95% non-condensing EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and maximum -48 - -60 VDC 2.0A (amps) maximum SELV (Safety Extra Low Voltage)
  • 3Com 5500-EI | Getting Started Guide - Page 133
    Switch 5500G-EI (24 Port) 133 Switch 5500G-EI (24 Port to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 48 - -60 VDC 4A (amps) maximum SELV (Safety Extra Low Voltage)
  • 3Com 5500-EI | Getting Started Guide - Page 134
    C: TECHNICAL SPECIFICATIONS Switch 5500G-EI PWR (24 Port) Physical Dimensions 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13.
  • 3Com 5500-EI | Getting Started Guide - Page 135
    Switch 5500G-EI (48 Port) 135 Switch 5500G-EI (48 Port) Physical Dimensions 104 °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL
  • 3Com 5500-EI | Getting Started Guide - Page 136
    C: TECHNICAL SPECIFICATIONS Switch 5500G-EI PWR (48 Port) Physical Dimensions Environmental °F) -10 ° to +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 2.30 and 2.13. UL
  • 3Com 5500-EI | Getting Started Guide - Page 137
    Switch 5500G-EI SFP (24-Port) 137 Switch 5500G-EI SFP (24-Port +70 °C (14 ° to 158 °F) 10-95% relative humidity, non-condensing EN60068 to 3Com schedule (package testing: paras 2.1, 2.2, 2.30 and 2.32. Operational testing: paras 2.1, 2.2, 48 - -60 VDC 4A (amps) maximum SELV (Safety Extra Low Voltage)
  • 3Com 5500-EI | Getting Started Guide - Page 138
    138 APPENDIX C: TECHNICAL SPECIFICATIONS Standards Supported RPS Safety Requirements EMC Emissions Immunity Output Specifications SNMP SNMP protocol (RFC 1157) MIB-II (RFC 1213) Bridge MIB (RFC 1493) RMON MIB II (RFC 2021) Remote Monitoring MIB (RFC 1757) MAU MIB (RFC 2239) MIB II Traps (RFC 1215)
  • 3Com 5500-EI | Getting Started Guide - Page 139
    Earthing Lead 139 Earthing Lead Safety Requirements Voltage Rating AWG Insulation Thickness Insulation Color The Earthing Lead shall comply with the following safety standards: UL Subject 758, UL 1581 and CSA C22.2 No. 210 UL VW-1 and CSA FT1 Vertical Flame Test 600V 12 0.4mm Green/Yellow
  • 3Com 5500-EI | Getting Started Guide - Page 140
    140 APPENDIX C: TECHNICAL SPECIFICATIONS
  • 3Com 5500-EI | Getting Started Guide - Page 141
    users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request. If you have trouble registering your product, please contact 3Com Global Services for assistance. To enhance response times or
  • 3Com 5500-EI | Getting Started Guide - Page 142
    at http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.3com.com and contains thousands of technical solutions written by 3Com support engineers. Access Software Downloads Software Updates are the bug
  • 3Com 5500-EI | Getting Started Guide - Page 143
    .com/. First time users will need to apply for a user name and password. Contact Us 3Com offers telephone, e-mail and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or e-mail address from the list below
  • 3Com 5500-EI | Getting Started Guide - Page 144
    .html Latin America Telephone Technical Support and Repair Antigua Argentina Aruba Bahamas Barbados Belize Bermuda Bonaire Brazil Cayman Chile Colombia Costa Rica Curacao Ecuador Dominican Republic 1 800 988 2112 0 810 444 3COM 1 800 998 2112 1 800 998 2112 1 800 998 2112 52 5 201 0010 1 800 998
  • 3Com 5500-EI | Getting Started Guide - Page 145
    tools 3NS is configured with intelligent defaults and the ability to detect network misconfigurations. It can also offer optimization suggestions, making this application ideal for network managers with all levels of experience. To find out more about 3Com Network Supervisor and to download
  • 3Com 5500-EI | Getting Started Guide - Page 146
    and administrative tasks on midsized networks. By using 3ND you can discover, map, and monitor all your 3Com devices on the network. It simplifies tasks such as backup and restore for 3Com device configurations as well as firmware and agent upgrades. 3ND makes it easy to roll out network-wide
  • 3Com 5500-EI | Getting Started Guide - Page 147
    configuration and change control functionalities, including the capability to: ■ Customize scheduled bulk operations ■ Create a detailed audit trail of all network changes ■ Support . These include SNMP-capable devices such as switches, routers, security switches, the 3Com VCX™ IP Telephony server,
  • 3Com 5500-EI | Getting Started Guide - Page 148
    148 APPENDIX E: 3COM NETWORK MANAGEMENT
  • 3Com 5500-EI | Getting Started Guide - Page 149
    the Switch 29 prerequisites 32 IP addressing registered 85 IP configuration 59 L LEDs 18 logging in as a default user 73 M management methods 56 preparing for 60 setting up 55 manual setup console port 61 front panel port 64 MDI configuration 44 MDIX configuration 44 P passwords of default users
  • 3Com 5500-EI | Getting Started Guide - Page 150
    112 SFP operation 46 transceivers 47, 48 Simple Network Management Protocol. See SNMP SNMP 72 SNMP management 57 setting up 72 socket power 24 specifications, system 127 SSH 70 stacking 26, 44 stacking cable ports 26 straight-through configuration 44 Switch automatic setup 67 Switch 5500 dimensions
  • 3Com 5500-EI | Getting Started Guide - Page 151
    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of Commission helpful: How to Identify and Resolve Radio-TV Interference Problems This booklet is available from the U.S. Government Printing Office, Washington
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3Com
®
Switch 5500 Family
Getting Started Guide
Switch 5500-EI
Switch 5500G-EI
www.3Com.com
Part No. 10014925, Rev. AD
Published: August, 2007