Aastra 1560 User Guide Aastra 1560/1560ip

Aastra 1560 Manual

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  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 1
    Communication Solution Aastra 1560/1560ip as of OIP R8.3 User's Guide Supported platforms: Aastra 415 Aastra 430 Aastra 470 This user's guide describes the functions, the configuration, and the use of the operator application Aastra 1560 (rich client application) and Aastra 1560ip (IP softphone
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 2
    user's guide will assist you in using the Aastra 1560/1560ip. If you require further technical support or information about other Aastra products, please refer to our website or our Aastra 400 DocFinder. Aastra 1560/1560ip: The professional operator application Using an Aastra 1560/1560ip offers
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    of CTI applications. Media device for Aastra 1560/1560ip Your system administrator has equipped your Aastra 1560/1560ip with a media device. Depending on the media device used, the operation of the device may vary slightly from the instructions given here. Aastra 1560: The media device is a cordless
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    other product-specific information. The user's guide of the Aastra 1560/1560ip is availabe as a PDF version and as online version. For the online version press the F1 key if needed. These and all other user documents are available for download from the Aastra 400 DocFinder as individual documents or
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 5
    They include an application server for Unified Communications and multimedia services, an FMC (Fixed Mobile Conversion) controller for integrating with national data protection provisions. Availability The availability of the Aastra 1560/1560ip depends on a functioning PC with power supply, and the
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 6
    their respective proprietors. The designations used in this manual for software and hardware are registered trademarks and © 02.2012 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: • https://pbxweb.aastra.com/doc_finder/DocFinder/eud
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 7
    Content Welcome to Aastra 2 Aastra 1560/1560ip: The professional operator application 2 Security 4 Working with the Aastra 1560/1560ip 9 Starting the Aastra 1560/1560ip 10 Setting up the Aastra 1560/1560ip 11 Exiting the Aastra 1560/1560ip 18 Display symbols, operator prompting and settings
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    Personal presence state 59 Groups and items (Presence indicator 60 Actions in the presence indicator 64 Personal calendar 65 Actions in the calendar 66 Operator groups 67 Agent control 68 Working in operator groups 69 Making and answering calls 71 Making calls in the two-company
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    Working with the Aastra 1560/1560ip The following sections explain the necessary steps you need to take to comfortably integrate Aastra 1560/1560ip in your everyday business life. Starting the Aastra 1560/1560ip 10 Setting up the Aastra 1560/1560ip 11 Exiting the Aastra 1560/1560ip 18 eud-1431
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    Working with the Aastra 1560/1560ip Starting the Aastra 1560/1560ip Aastra 1560/1560ip is installed by your system administrator so that it starts automatically whenever you start your PC. You can also start Aastra 1560/1560ip manually by double-clicking the program icon on your Desktop. Contact
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    Description Select the language you want; the language change (selected language or language of your system, if available) will take effect after restarting Aastra 1560/1560ip. Click to open the list of available audio files. You can listen to the audio files with . Tick the checkbox if you want
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    Working with the Aastra 1560/1560ip Settings: Hotkeys Instead of clicking your way through a menu, you want to be able to execute a function with a hotkey of your choice. This is an
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 13
    book Open/activate window: Phone window Open/activate window: Dial pad Open/activate window: Call queue Function: Miscellaneous Activate/restore Aastra 1560/1560ip Dial selected number Mute/unmute microphone Function: Phone window Phone window: End active call Phone window: Park active call Phone
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    Working with the Aastra 1560/1560ip Function: Phone window Phone window: Write note to active call Phone window: Enquiry call Phone window: Activate ring tone on active call Phone window: Open
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    Working with the Aastra 1560/1560ip Settings: Connection Your connection data for the OIP server, phone number and user PIN, which your office administrator has already set up, are stored here. Contact your system administrator for more information. Setting Server address Use Windows login name
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    Aastra 1560/1560ip Settings: Outlook Local Outlook integration (Microsoft Exchange synchronization): Open Interfaces Platform (OIP)supports the to Aastra 1560/1560ip • Update Aastra 1560/1560ip data to Outlook data Description Select the Outlook profile you want. Synchronization period Manual or
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    any other phone (see Chapter "Starting the Aastra 1560/1560ip", page 10). Perform all audio settings, such as media device, ring output and volume, in Aastra 2380ip (see "Aastra 2380ip User's Guide" on the Aastra 400 DocFinder). You can start Aastra 1560 after both applications are installed and
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    Working with the Aastra 1560/1560ip Exiting the Aastra 1560/1560ip You want to close the application. Exiting the Aastra 1560/1560ip: Close the application using the button or select File > Exit. ➔The Aastra 1560/1560ip is closed. Note: If the Aastra 1560/1560ip is not available or if the
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    Display symbols, operator prompting and settings Find out how to customise the look & feel and the settings of your Aastra 1560/1560ip in the following sections. Operating and display elements 20 Using the display and operating elements 24 Audio settings 26 Telephony settings 28 Window settings
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    Display symbols, operator prompting and settings Operating and display elements Operating elements 1 Phone window Left: Active call window. Right: Enquiry call window. 2 Call queue 3 Search 4 Journal 5 Presence indicator 6 Contact details 20 eud-1431/1.0 - OIP R8.3 - 02.2012
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    (if agent is logged out)1) Agent in wrap up mode1) 1) Displayed only if the Aastra 1560/1560ip is configured as a member of an operator console group within the system. 2) Displayed only if the Aastra 1560/1560ip is part of a two-company configuration. eud-1431/1.0 - OIP R8.3 - 02.2012 21
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    Forwarding Unconditional Destination: Cordless phone, mobile phone Destination: Operator console1) Destination: Do not disturb 1) Displayed only if the Aastra 1560/1560ip is configured as a member of an operator console group within the system. Phone status display symbols Available Not available
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    call busy Outgoing external call busy Internal recall External recall Parked call Call on hold Call transferred Company A1) Company B1) 1) Displayed only if the Aastra 1560/1560ip is part of a two-company configuration. eud-1431/1.0 - OIP R8.3 - 02.2012 23
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    setting possibilities are described in Chapter "Adjusting the layout", page 29. Frequently used functions are operated with the mouse via the Aastra 1560/1560ip toolbar. The foxkeys provide the telephony functions that are the most useful for each particular situation. The status field displays the
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    menu (see Chapter "Adjusting the layout", page 29). Help Opens the Help window (see Chapter "Help", page 17). 1) Displayed only if the Aastra 1560/1560ip is configured as a member of an operator console group within the system. PC keyboard Enter key (Enter/Return) Navigation keys Description
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    on . Or: Select Tools > Acoustic signal off. ➔The acoustic signal is activated; is displayed. Ring output settings (Aastra 1560ip only) If you are running the operator application as an IP softphone, indicate the installed output devices and select the audio files for signalling calls or system
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    settings Voice output settings (Aastra 1560ip only) Your system administrator has equipped your PC with a media device. This could be a handset, a headset or a Bluetooth device. Depending on the device, the operation of your media device may differ slightly from these instructions. Ask your system
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    Display symbols, operator prompting and settings Telephony settings You can carry out your telephony settings after starting your Aastra 1560/1560ip. General tab Setting Identify external numbers Show CDE information Description Tick the checkbox so that external numbers are automatically
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    . You can define several layouts and use the appropriate one as required. Selecting windows The Window menu provides all the windows of the Aastra 1560/1560ip, all of which you can also open using a hotkey (see Chapter "Settings: Hotkeys", page 12). You can select many settings and actions by
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    Display symbols, operator prompting and settings Selecting a column, sorting a list In each window with tables you can select those columns that are to be displayed. You can sort all the lists: Click the column header once to sort in ascending order and a second time to sort in the opposite order.
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    Display symbols, operator prompting and settings Printing lists You can print out individual or summary lists on a user or a particular window. Printing a user list You can print all the entries of the users in your communication system summarised on a single list. Select File > Print > User list. ➔
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    settings you want. ➔The journal is printed out. Printing user data You can print various information about a user contact in your Aastra 1560/1560ip summarised on a single list. The following information on a user contact is available to you: • General information (user data) • Journal • Notes (text
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    Display symbols, operator prompting and settings Contact details Displaying information about a contact You want to know at a glance all the details you have about a contact? You can display all the available information about a user with a single click. The corresponding journal and calendar
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    Call queue The following sections explain the setting and operation possibilities of your operator application. Call queue 35 Working in direct mode 37 Substitution 38 34 eud-1431/1.0 - OIP R8.3 - 02.2012
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    when application is closed Tick the checkbox so that forwarding to your substitution is automatically enabled when you exit the Aastra 1560/1560ip application. Substitution number Click to open the list of available users. Click Select to confirm the selection. For further information
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    Call queue Open the Call queue. Open the context menu and select Settings. ➔The Operator settings window opens. Select the settings you want and click OK to confirm. ➔The settings are stored. 36 eud-1431/1.0 - OIP R8.3 - 02.2012
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    disabled and reacts in the same way as an ordinary phone. If direct mode is disabled, you seize a line and end a call exclusively using the Aastra 1560/1560ip. In this case any headset that may be connected should always be enabled. Direct mode is enabled: • The active call ends when you hang up
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    are not forwarded. • The substitution cannot be activated by remote control. • To bypass the direct line seizure, you must first seize a line using the Aastra 1560/1560ip or answer a call and only then pick up the handset or enable the headset. Open the Call queue. Open the context menu and select
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    Journal The following sections explain how to maintain an overview and keep control of your calls, voice messages and text messages. Settings of the Journal 40 Call lists 42 Text messages and voice messages 44 Additional functions in the journal 46 eud-1431/1.0 - OIP R8.3 - 02.2012 39
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 40
    Journal Settings of the Journal This section explains how to adapt the journal to suit your personal requirements. Settings Setting Visible tabs Journal mode: • Permanently • Dynamic • Disabled Set entry as viewed Description Activate the call lists you want to display: • Missed • Answered •
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    Journal display symbols Call user Delete entry Write note Set to-do reminder Locking a user Journal Save user Delete note Delete follow up Unlock user eud-1431/1.0 - OIP R8.3 - 02.2012 41
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    how to make calls via the journal. Call list of unanswered calls You want to call someone who has previously tried to reach you. Your Aastra 1560/1560ip automatically saves this user's call number in a call list and is displayed. You can now call the person back using the journal. The system erases
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    Journal Redial You want to call a person you have already called. In the redial list your Aastra 1560/1560ip automatically stores the phone numbers of the persons you have already called, complete with their names, where available. You can now call the person in
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    Journal Text messages and voice messages This section explains how to retrieve messages via the journal. Text messages You want to read a text message you have received. Click on in the phone window. ➔The Text messages window opens. Read text messages: Double-click the user you want. Or: Highlight
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    Journal Voice messages You want to listen to a voice message you have received. Click on in the phone window. ➔The Voice mail window opens. Listen to voice message: Highlight the user, click on and select the media to play the voice message. ➔Voice message is played back. Deleting a voice message
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    Journal Additional functions in the journal Regardless of which list you are in, you have various action options for editing an entry. Actions Highlight the user you want and select one of the following possibilities for editing: • using the button, • by double-clicking the corresponding column,
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    Phone book The following sections explain which phone books are available to you and how you can use them. Settings of the phone book 48 Phone Book Management 49 Functions in phone book 52 eud-1431/1.0 - OIP R8.3 - 02.2012 47
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    Phone book Settings of the phone book This section explains how to adapt the phone book to suit your personal requirements. The response time may vary greatly depending on the size and the number of phone books connected and selected. Settings General: Setting Show also contacts without name
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    Phone book Phone Book Management This section explains which phone books are available to you, how to create a new entry in the phone book and how to edit or delete an entry. Available phone books Communication inside the company becomes much more effective if telephony is integrated into the IT
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    Phone book Select Other phone books and select individually the phone books to be displayed. ➔The selected phone books are displayed. Note: You can change the presentation of phone book entries with the View button between List and Cards. Hiding a phone book: Highlight the phone book you want, right
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    Phone book Creating a New Phone Book Entry You want to create a new private contact. You can store private contacts in a private phone book only. A contact can have several entries (phone number, address, e-mail). You can define one of these entries as default. Activate the checkbox behind the
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    Phone book Functions in phone book This section explains useful phone book functions. Searching in phone book You want to search a contact directly in one of the connected and selected phone books. You also have the following search possibilities in the phone book: Search Highlight the user /
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    Phone book Note: For Quick find to be displayed, the size of the phone book window must be adjusted accordingly. Search: Click on . ➔The Search window opens. Enter your search criteria and click Find now. ➔The user or list is displayed. Full text search: Open the context menu in the Search window
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    text messages or make a call directly from the presence indicator. Once you have carried out the synchronisation settings you want, the Aastra 1560/1560ip and Microsoft Outlook calendars will be synchronised according to your settings. Define in that chapter where to complete your calendar entries
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    colour Description The team keys configured on the phone are displayed. If this option is enabled, manual settings are erased when next the presence indicator is started. If the Aastra 1560/1560ip belongs to an operator console group, the group members are displayed in a tab. Calls are indicated
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    Presence indicator and Calendar Item field The presence indicator shows at one glance which function or Line keys you have configured and which of your team partners or groups are currently available. The presence status of the users is indicated on the one hand by different colours for the user
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    Meeting User phone number Private Cordless phone, mobile phone Conference Follow me Agent status Pause Presence indicator and Calendar Alerting Conference Not available Busy Unknown Office Voice mail Do not disturb Forwarded Wrap up time eud-1431/1.0 - OIP R8.3 - 02.2012 57
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    Presence indicator and Calendar User status Connected Absent Meeting, conference Function key Function Function deactivated Available Busy, announcement Not available Function activated 58 eud-1431/1.0 - OIP R8.3 - 02.2012
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 59
    state The presence indicator shows your current status. The subscriber status is set automatically depending on the destination or you change it manually. In the presense indicator the subject of the appointment and the status are automatically displayed. Busy is displayed instead of the subject
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    Presence indicator and Calendar Groups and items (Presence indicator) These sections explain how to manage groups and items. Adding or deleting a group You want to add or delete a (new) group. Open the Presence indicator. Add group: Open the context menu and select Add group. Enter a new group
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    Presence indicator and Calendar Adding/editing/deleting users You want to add new users to a group. You can set the properties individually for each user. Setting Name Ring tone Opacity User item colour Description Give your item a name. For each item you can define a ring tone. Click to open the
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    Presence indicator and Calendar Changing the colour: 1. Right-click to open the context menu of the user you want to copy the col- our and click Copy colour. 2. Right-click to open the context menu of the user you want to add colour to and click Paste colour. ➔The new colour is stored. Use the
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    Presence indicator and Calendar Changing the colour: 1. Right-click to open the context menu of the function key you want to copy the colour and click Copy colour. 2. Right-click to open the context menu of the function key you want to paste the colour to and click Paste colour. ➔The new colour is
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    Presence indicator and Calendar Actions in the presence indicator The following sections explain how you can make calls directly in the presence indicator. Initiating actions Place the cursor over the user you want, to trigger any of the following actions. Call: Right-click to open the context menu
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    Select from the following settings: Setting Show reminders Reminder tone Description The Aastra 1560/1560ip sends you reminders of your calendar events. Choose the ringing tone with which your Aastra 1560/1560ip should remind about your calendar entries. Click to open the list of available
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    Presence indicator and Calendar Actions in the calendar This section explains how to adapt the calendar to suit your personal requirements. Displaying/adding/editing/deleting a calendar entry You wish to make, edit or delete a new entry in your calendar. Open the calendar. Displaying a calendar
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    groups. Regardless of whether the incoming calls are offered simultaneously to your colleagues or distributed based on the call numbers: The Aastra 1560/1560ip provides you with a user-friendly group tool. Agent control 68 Working in operator groups 69 Making and answering calls 71 Making
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 68
    Operator groups Agent control Operating elements 1 Log in agent Click this button to log in as agent. 2 Log off agent Click this button to log off as agent. 3 Agent in wrap up time Button displays the wrap up time defined by your system administrator. Click this button to end the wrap up
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    Operator groups Working in operator groups You can log in and log out as member of a operator group, and activate the pause and wrap up status, using agent control. Your system administrator determines which users belong to which operator group. A user can belong to several operator groups.
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    receive calls meant for the respective operator groups). You have various possibilities for logging in or out. / Or: Log in/log out via the Aastra 1560/1560ip toolbar: Click or . Log in/log out via the agent control: Open the Agent control. ➔All operator groups which you are logged onto are
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    ", page 12). Answering a call to a personal call number Your phone rings and the Aastra 1560/1560ip button on your PC's taskbar starts to flash. Use a mouse click or the corresponding hotkey to put the Aastra 1560/1560ip on top. To answer the call, proceed as follows: Choice available: • Pick up
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    Operator groups Ending a call You can end a call in the call queue as follows: • Replace the handset on the phone. • In the phone window click the End call Foxkey. • Use a hotkey you have specified (see Chapter "Settings: Hotkeys", page 12). Ending a call to a personal call number You can end the
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    calls via a personal call number You want to make calls on your operator application without seizing a line. You can make a call using your Aastra 1560/1560ip via your personal call number. Your attendant console then acts as an ordinary user; in other words, when making a call you will be
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    Operator groups Opening a caller's or call party's contact A call comes in and you want to prepare for the call: You can do so by opening the caller's contact information with a mouse click and e. g. taking a look at the last calls made with this call party. Opening a contact for an incoming call or
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    Operator groups Text message integration Do you want deflect a call but the destination user is unobtainable? You can send a text message to a user at any time. Open the Phone window. Open the context menu and select Send SMS. ➔The Send message window opens. Enter the recipient and your choice of
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    is configured as a two-company system. You receive a call. The queue indicates the company for which the incoming call is intended. Activate the Aastra 1560/1560ip and answer the call: • with a double-click, • with your hotkey, or • via the context menu. 76 eud-1431/1.0 - OIP R8.3 - 02.2012
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    Operator groups Making a call on a two-company configuration You are operating a two-company configuration and want to appear either as Company A or as Company B, as necessary. Click the or button on the toolbar. Or: Select Telephony > Outgoing calls for > Company A or Company B. ➔You are now making
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    Configuration The following sections explain how to adapt the default settings of Aastra 1560/1560ip to your personal requirements so that it combines ideally with other activities on your PC. Settings in the configuration 79 User 79 Phone 83 Profile 89 78 eud-1431/1.0 - OIP R8.3 - 02.2012
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    presence state on your phone are adopted in OIP, they do not change your Outlook appointments. If you change your presence state manually in the Aastra 1560/1560ip, the changes and your appointments in Outlook are synchronized in the communication server and displayed on your phone. Changes to your
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    lasting an entire day, • Appointments already set to the Available presence state. Note: You can also change your presence state in the Aastra 1560/1560ip (see the Chapter "Setting the presence state", page 59). Open the Configuration. Select the User dialog box. Select the Private settings tab
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    to you by your system administrator, you have the right to set the following destinations and options for your phone in Aastra 1560/1560ip. Setting Predefined destinations Forwarding options Default forwardings Description Call forwarding (CFU and CFNR) is made to a specific destination. If you
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    Configuration Open the Configuration. Select the User dialog box. Select the Protections tab. Select the settings you want and click Apply to confirm. ➔The settings are stored. Line access You want to transfer line access to a user. You can assign a user a right (Control or Monitor) for the own line
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    on the type of phone (comfort level, desk phone, cordless or mobile phone) you have connected to Aastra 1560. Moreover, the communication server determines which settings you can make via Aastra 1560 and which ones you can make directly on the phone. Audio You can modify the following ring settings
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    Idle text Headset DTMF enabled Description Display language for the Aastra 1560/1560ip. Lock only the Configuration so nobody can modify your be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine. In the DTMF mode each
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    You can obtain more details from your system administrator or in the User's Guide for your phone. You can assign each key with a specific Action type the team. For more information on this refer to your phone's User Guide. Open the Configuration. Select the Phone dialog box. If you have registered
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    Configuration Click the Foxkey or configurable key you want. ➔Window Edit key: opens. Selecting an action type: Select the action type you want (Number key, Team key or Function key). To store the phone number: Select the single and double-click assignment you want and confirm with OK. ➔The settings
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    201, disconnect ("X") Notes: • Functions that are not available via the menu can be activated using function codes (see "User's Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder). • You can either type in a function command or code directly or store it under a key. • You
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    Configuration Function codes You can find a list of all function codes in the "User's Guide Function Codes" on the Aastra 400 DocFinder: www.aastra.com/docfinder. 88 eud-1431/1.0 - OIP R8.3 - 02.2012
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    If in the OIP calendar your presence status is set to Busy, the presence indicator displays Busy. Change now your presence status manually via your Aastra 1560/1560ip (see chapter "Setting the presence state", page 59) to Available. The presence indicator changes to Available. The presence status of
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 90
    on the authorisation profile assigned to you by your system administrator, you have the right to create, copy or delete new profiles in Aastra 1560/1560ip. Contact your system administrator for more information. You may either create a new profile or take any of the available default profiles and
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 91
    "Presence state", page 89). Otherwise, you can activate a presence profile manually ("Setting the presence state", page 59) via your phone. When a deactivate presence profiles according to the Aastra 1560/1560ip presence status. If you have linked Aastra 1560/1560ip to Microsoft Outlook, the presence
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 92
    settings are stored. General Your system administrator has configured your Aastra 1560/1560ip with default profiles. You can use these default profiles or System (generated by an OIP service; as a rule cannot be modified). The profile can only be deactivated manually and not through the profile
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 93
    active. Other instances can be: User interaction through the system phone or softphone, forwarding destinations of the presence indicator, Aastra 1560/1560ip or a softphone, default forwarding destinations defined in the communication server. Set the personal call routings in chapter "Personal call
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 94
    Configuration Voice mail profiles You want to forward a call to a voice mail. You can specify the voice mail to which the call is to be forwarded. Assign a voice mail profile to your presence profile. Open the Configuration. Select the Profile dialog box. Highlight the profile you want and select
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 95
    Configuration Notification profiles You want to specify on an individual basis how you are to be notified in each case. Assign a notification profile to the presence profile. You can activate notification profiles for Notification, Display, and Audio. Notification profile: You have to indicate in a
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 96
    order. Some functions still require some additional arguments. You can specify the profile to be activated automatically when you launch Aastra 1560/1560ip(On activation) or shut down (On deactivation). Assign a function profile to the presence profile. The following categories and its functions
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 97
    Configuration Call Forwardings • Call Forwarding Unconditional (CFU) • CFU to pager • CFU on busy • CFU to voice mail • CFU on busy to VM Leave a message • Call Forwarding on No Reply (CFNR) • CFNR to pager • CFNR to voice mail Do not disturb With this function you forward incoming calls directly
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 98
    from user group • Log out from all user groups Home alone User alarm • Macro (On/Off) • Macro (stateless) Ring alone Personal call routing Announcement service for incoming internal and external calls. If you do not answer an external call after a set delay, the user who is calling will obtain an
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 99
    your system administrator for more information. You can use the profile switch to activate and deactivate presence profiles according to the Aastra 1560/1560ip presence status. For further information refer to Chapter "Profile switch", page 91. Open the Configuration. Select the Profile dialog box
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 100
    Index A Aastra 1560/1560ip: Setting up 11 starting 10 Aastra 2380ip 17 Action type 85 Action: make 64 Activate presence state synchronization 79 Activate/deactivate acoustic signalling 26 Adjusting the layout 29 Announcement: Protection settings
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 101
    integration 74 Exclusion of Liability 6 Exiting the Aastra 1560/1560ip 18 Expansion key module 85 External display 21 a two-company configuration . 77 Making a call: in two-company configuration 76 via Aastra 2380ip 17 Making a note about the call 74 Media device 3, 27 N Notification
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 102
    Page 52 Select 49 Phone: Configuration 83 General settings 83 PIN 79 Predefined destinations 81 Presence indicator 54 Actions 64 Presence state 89 Presence state: Personal 59 set 59 Printing a user list 31 Printing an absence list 31 Printing lists 31 Printing the journal 32 Printing
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 103
    Delete 61 modify 61 Using the display and operating elements .. 19, 24 V Visible tabs 40 Voice mail greetings 94 Voice mail profile 94 Voice message 45 Voice output settings 27 eud-1431/1.0 - OIP R8.3 - 02.2012 103
  • Aastra 1560 | User Guide Aastra 1560/1560ip - Page 104
    2002/96/EC). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder. Exclusion of Liability Aastra® is a registered trademark of Aastra Technologies Limited. Technical modifications and product availability subject to change without notice
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Aastra Business Communication
Solution
Aastra 1560/1560ip as of OIP R8.3
User’s Guide
Supported platforms:
Aastra 415
Aastra 430
Aastra 470
This user's guide describes the functions, the configura-
tion, and the use of the operator application
Aastra 1560 (rich client application) and
Aastra 1560ip (IP softphone).
eud-1431_en / 1.0 – OIP R8.3 – © 02.2012