Acer 5920-6661 Service Guide
Acer 5920-6661 - Aspire - Core 2 Duo GHz Manual
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- Acer 5920-6661 | Service Guide - Page 1
Aspire 5920G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer 5920-6661 | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire Chapla service guide. Date Chapter Updates II - Acer 5920-6661 | Service Guide - Page 3
system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice - Acer 5920-6661 | Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer 5920-6661 | Service Guide - Page 5
it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and - Acer 5920-6661 | Service Guide - Page 6
VI - Acer 5920-6661 | Service Guide - Page 7
computer's many features: Operating system T Genuine Windows® VistaTM Capable T Genuine Windows® VistaTM Home Basic / Home Premium / Ultimate / Business Edition T Genuine Windows® XP Home / Professional Edition (Service window viewing via Acer VistaTM supported T Supporting NVIDIA® PureVideoTM - Acer 5920-6661 | Service Guide - Page 8
Audio T Intel® High Definition audio support T Two built-in Acer 3DSonic stereo speakers (1W) T Realtek ALC268 Audio Code with Dolby® T Sound Blaster ProTM and MS Sound compatible T Built-in microphone T VoIP-enabled Storage subsystem T One or two 60/80/100/120 GB Serial - Acer 5920-6661 | Service Guide - Page 9
T Fast infrared (FIR) port T External display (VGA) port T S-video/TV-out (NTSC/PAL) port T Headphones/speaker/line-out port with S/PDIF support T Microphone-in jack T Line-in jack T Ethernet (RJ-45) port T Modem (RJ-11) port T DC-in jack for AC adaptor T 3G SIM Card slot (optional) T - Acer 5920-6661 | Service Guide - Page 10
Environment T T Temperature: t Operating: 5ºC to 35ºC t Non-operating: -20ºC to 65ºC Humidity (non-condensing): t Operating: 20%~80% t Non-operating: 20%~80% 4 Chapter 1 - Acer 5920-6661 | Service Guide - Page 11
System Block Diagram Chapter 1 5 - Acer 5920-6661 | Service Guide - Page 12
Board Layout Top View 1 7 8 9 10 17 2 3 11 18 19 21 20 24 23 25 26 27 28 29 30 4 5 6 13 14 15 12 16 22 1 CN15 2 U22 3 CN20 4 CN13 5 CN14 6 CN18 7 CN19 8 PJ1 9 CN25 10 CN23 11 U29 12 U30 13 CN21 14 CN22 15 CN23 Battery Connector CPU Socket Fan Connector VGA Jack - Acer 5920-6661 | Service Guide - Page 13
Bottom View 1 2 3 7 11 4 8 12 5 6 9 10 13 15 16 14 17 18 19 20 21 1 CN2 2 CN1 3 CN3 4 CN5 5 CN4 6 CN6 7 U4 8 U6 9 CN7 10 CN8 11 U8 LCD Connector MDC Connector Email Board Connector Power Board Connector Keyboard Connector Audio Codec DDR2 SDRAM IC Bluetooth Connector - Acer 5920-6661 | Service Guide - Page 14
Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer. Front View # 1 2 3 4 8 Icon Item Built-in camera Microphone Power button Speaker Description 0.3 megapixel web camera for video communication. Internal microphone for sound recording. - Acer 5920-6661 | Service Guide - Page 15
forward or stop playback / recording. Comfortable support area for your hands when you use the computer. # Icon Item # Icon Description Item Description 1 Power indicator Indicates the computer's power status. 2 Battery indicator Indicates the computer's battery status. 3 Infrared port - Acer 5920-6661 | Service Guide - Page 16
from external microphones. Headphones/speaker/ Connects to audio line-out devices (e.g., line-out jack with S/PDIF speakers, headphones). support Volume control Increases and decreases the volume. # Icon Item Description 1 External display (VGA) Connects to a display device (e.g., external - Acer 5920-6661 | Service Guide - Page 17
depending on model). Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Kensington lock slot Connects to a Kensington-compatible - Acer 5920-6661 | Service Guide - Page 18
's battery pack. 2 Battery lock Locks the battery in position. 3 Battery release latch Releases the battery for removal. 4 Ventilation slots and Enable the computer to stay cool, even after prolonged use. cooling fan Note: Do not cover or obstruct the opening of the fan. 5 System fan - Acer 5920-6661 | Service Guide - Page 19
lock Lights when Cap Lock is activated Power Lights up when the computer is on. Battery Lights up when the battery is being charged find an Empowering Key " located above the keyboard. Press " " to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and - Acer 5920-6661 | Service Guide - Page 20
Launch key Web browser Mail P Default application Acer Empowering Technology (user-programmable) Internet browser (user as clicking the left button. T Use the fingerprinter (3) to enroll the computer with registered fingerprint. This recognition device helps prevent unauthorized access by others. - Acer 5920-6661 | Service Guide - Page 21
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock Num lock + Scroll lock - Acer 5920-6661 | Service Guide - Page 22
other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Search: All Files dialog box. + Opens the Run dialog box. + Minimizes all windows. + action. + Undoes the - Acer 5920-6661 | Service Guide - Page 23
or word processor. 2. Hold and then press the symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word - Acer 5920-6661 | Service Guide - Page 24
on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC. Acer eNet Management automatically detects the best settings for a new location, while offering you the freedom to manually adjust the - Acer 5920-6661 | Service Guide - Page 25
Acer eNet Management can save network settings for a location to a profile, and automatically switch to , wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information. Chapter 1 19 - Acer 5920-6661 | Service Guide - Page 26
a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC : Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported. DC Mode (Battery mode) There are three pre-defined profiles - Balanced, Power - Acer 5920-6661 | Service Guide - Page 27
the time shown in the "Remaining Battery Life" field. For additional power options, click "More Power option". Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external device or project using the hot key: Fn + F5. If auto-detection hardware - Acer 5920-6661 | Service Guide - Page 28
with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption. This - Acer 5920-6661 | Service Guide - Page 29
Chapter 1 23 - Acer 5920-6661 | Service Guide - Page 30
, and will remain locked after rebooting, until unlocked. NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your password. 24 Chapter 1 - Acer 5920-6661 | Service Guide - Page 31
user-defined recovery point). T Recover from CD/DVD. For more information, please refer to "Acer eRecovery Management" NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disk" feature to burn a backup image to CD or - Acer 5920-6661 | Service Guide - Page 32
inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T Provides a simple graphical user interface for - Acer 5920-6661 | Service Guide - Page 33
resolution button to select the desired resolution. Using the Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now - Acer 5920-6661 | Service Guide - Page 34
Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, firstSetnasrutreCthoant tthroelsPecaonnedlmDonisitporlaisyconnected, then sdeislpelcatySSbteaortxtt,aiCnndognsthtreonl - Acer 5920-6661 | Service Guide - Page 35
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommendNedovtea:lueN. ote: Launch Manager Launch Manager allows"yEoausyto-laseutntchhe fbourtteoanssy"-laounncphabguetto2n4s (see their locations mentioned in "Easy- Launch Buttons"). You can - Acer 5920-6661 | Service Guide - Page 36
vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Phoenix Specification Flash ROM 1MB 8 pin Boot Integrity Service Application Program Interface), PC99a and Mobile PC2001 Compliant, Intel Enhanced SpeedStep Technology Set by setup manual NOTE: - Acer 5920-6661 | Service Guide - Page 37
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in Intel® PM965 0MB (no on-board memory) - Acer 5920-6661 | Service Guide - Page 38
type Specification Broadcom 5787M 10/100/1000 Ethernet Giga LAN RJ45 Left side Integrated 10/100/1000 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v1.1 68pin-QFN package 56K V.92 RJ11 Right side Specification Specification FOXCON T60H928.01 Bluetooth miniUSB module 723 - Acer 5920-6661 | Service Guide - Page 39
Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD (Ver. 2.0 for general), DVD-RW and DVD+R/RW (Ver1.1) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) - Acer 5920-6661 | Service Guide - Page 40
the left side; three on the rear side Enable/Disable by BIOS Setup TI PCI 7412 Type-II One type-II Left side No ZV support Yes Specification IIntel® PM965 Chipset Broadcom 5787M Built in ICH8M NS 87383 Built-in ICH7-M Built-in ICH7-M Kedron-n 3945 TI PCI 7412 Realtek ALC888S - Acer 5920-6661 | Service Guide - Page 41
8 4 cells in series, 2 series in parallel 11.1V 16.8+-0.2v LCD 15.4" inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Luminance Uniformity Contrast Ratio - Acer 5920-6661 | Service Guide - Page 42
LCD 15.4" inch Item Support Color Viewing Angle (degree) Horizontal: Right/Left Vertical: Upper/Lower Temperature Range( ° C) Operating Storage (shipping) LCD Inverter Item Vendor & model name Brightness conditions Input voltage (V) - Acer 5920-6661 | Service Guide - Page 43
computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem Manufacturer Name: Acer UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx - Acer 5920-6661 | Service Guide - Page 44
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys (wy). T To change the value of a - Acer 5920-6661 | Service Guide - Page 45
Version: v0.2412 VGA BIOS Version: nVidia 0.84.41.00.08 Serial Number: xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number: Produce Name: Manufacturer Name: Acer UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu NOTE: The system - Acer 5920-6661 | Service Guide - Page 46
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Information Main Phoenix TrustedCore(tm) - Acer 5920-6661 | Service Guide - Page 47
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory Video Memory Quiet Boot Power on display Network Boot F12 Boot Menu D2D Recovery Description Format/ - Acer 5920-6661 | Service Guide - Page 48
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Phoenix TrustedCore(tm) Setup Utility Security Boot Exit Supervisor Password Is : User Password Is : Hard Disk Password Status : Set Supervisor - Acer 5920-6661 | Service Guide - Page 49
a password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps as you set the supervisor, user, or hard disk password: 1. Use the w and - Acer 5920-6661 | Service Guide - Page 50
the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to "Clear". 4. When you have changed the settings, press u to save the changes and exit the BIOS - Acer 5920-6661 | Service Guide - Page 51
If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 45 - Acer 5920-6661 | Service Guide - Page 52
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay. Information Main Phoenix TrustedCore(tm) Setup Utility Security Boot Exit - Acer 5920-6661 | Service Guide - Page 53
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Phoenix TrustedCore(tm) Setup Utility Security Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save - Acer 5920-6661 | Service Guide - Page 54
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery - Acer 5920-6661 | Service Guide - Page 55
Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge - Acer 5920-6661 | Service Guide - Page 56
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 52 Chapter 3 - Acer 5920-6661 | Service Guide - Page 57
Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then - Acer 5920-6661 | Service Guide - Page 58
(NL) D SCREW M2.5*15(NL) E SCREW M2*2.2 F SCREW M2*3(NL) G SCREW M2*4 H SCREW M3*4(NL) I SCREW D-SUB 4#X40* 1/5-NI (NL) LCD Part Number 86.TAVV5.001 86.TAVV5.002 86.TAVV5.003 86.TAVV5.004 86.TAVV5.005 86.TAVV5.006 86.TAVV5.007 86.TAVV5.008 86.TAVV5.009 54 - Acer 5920-6661 | Service Guide - Page 59
Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the right). 2. Slide the battery release latch then remove the battery. Chapter 3 55 - Acer 5920-6661 | Service Guide - Page 60
Removing the HDD Modules/ODD Module/Memory/Wireless LAN Card/VGA Board/Thermal Module and the LCD Module To access the intenal laptop components, you have to first remove the back panel. 1. Remove the nine screws fastening the back panel. 2. Lift the back panel up as shown. Removing - Acer 5920-6661 | Service Guide - Page 61
9. Remove the memory from the DIMM socket (If the notebook has two memory, then repeat this step). 10. Disconnect the main and auxiliary antenna from the wireless LAN card. 11. Remove the two screws fastening - Acer 5920-6661 | Service Guide - Page 62
16. Unscrew the four spring screws and remove the two screws fastening the thermal module. 17. Remove one screw from inside the battery compartment. 18. Lift the lower case and take out the thermal module from the main unit. 58 Chapter 3 - Acer 5920-6661 | Service Guide - Page 63
cable from the main board and remove the keyboard from the main unit. 5. Disconnect the media button, Bluetooth and Wireless cables. 6. Turn the notebook over again and remove the fourteen screws securing the lower case assembly to the upper case assembly. 7. Remove the power board cover as shown - Acer 5920-6661 | Service Guide - Page 64
9. Pull out the wireless LAN antennas from the cable holders as shown. 10. Remove the four screws securing the hinges. 11. Detach the LCD module from the main unit. 60 Chapter 3 - Acer 5920-6661 | Service Guide - Page 65
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws fastening the upper case assembly to the lower case assembly. 2. Carefully detach the upper case assembly from the lower case assembly. Disassembling the Lower Case Assembly - Acer 5920-6661 | Service Guide - Page 66
Removing the Subwoofer 10. Disconnect the subwoofer cable from the main board. 11. Remove the four screws fastening the subwoofer. 12. Remove the subwoofer. Removing the MDC Card Module 13. Disconnect the MDC card cable from the main board. 14. Remove the two screws fastening the MDC card module. 15 - Acer 5920-6661 | Service Guide - Page 67
Removing the USB Board 16. Remove the screw fastening the USB board. 17. Lift the USB board and disconnect the USB board cable. 18. Remove the USB board. Removing the CPU 19. Use a flat screwdriver to release the CPU lock (Turn counter clockwise). 20. Remove the CPU from the CPU socket carefully. - Acer 5920-6661 | Service Guide - Page 68
Removing the DC Cable and Jack 23. Turn over the lower case and use a flat screwdriver to gently push the DC jack upwards. 24. Turn the lower case over again and remove the DC cable and jack. Disassembling the Upper Case Assembly Removing the Email Board 25. Remove the protective mylar sheet - Acer 5920-6661 | Service Guide - Page 69
Removing the Launch Key Board 31. Remove the four screws fastening the launch key board. 32. Disconnect the launch key board cable as shown. 33. Remove the launch key board and disconnect the cable. Removing the Speaker 34. Remove the speaker cable from the upper case. 35. Remove the four screws - Acer 5920-6661 | Service Guide - Page 70
Disassembling the LCD Module 1. Remove the six screw rubbers as shown. 2. Then remove the six screws fastening the LCD bezel. 3. Detach the LCD bezel from the LCD module carefully. 4. Remove the six screws holding the LCD. 5. Detach the two inverter cable connectors from the inverter board. 6. - Acer 5920-6661 | Service Guide - Page 71
9. Remove the two screws fastening the right LCD bracket and detach it. 10. Disconnect the LCD cable from the LCD. 11. Detach the CMOS cable from the LCD cover and remove the CMOS module. Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD (hard - Acer 5920-6661 | Service Guide - Page 72
68 Chapter 3 - Acer 5920-6661 | Service Guide - Page 73
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer 5920-6661 | Service Guide - Page 74
program runs to FDD Test. 3. Follow the instructions in the message window. If an error occurs with problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer - Acer 5920-6661 | Service Guide - Page 75
F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources - Acer 5920-6661 | Service Guide - Page 76
Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the within the range, do the following: T Replace the System board. T If the problem is not corrected, see "Undetermined Problems" on page 84. T If the voltage is not correct, go to the next - Acer 5920-6661 | Service Guide - Page 77
4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of - Acer 5920-6661 | Service Guide - Page 78
replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 84. The following lists the error messages that the BIOS displays on the screen and the error symptoms - Acer 5920-6661 | Service Guide - Page 79
Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration - Acer 5920-6661 | Service Guide - Page 80
Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail- - Acer 5920-6661 | Service Guide - Page 81
Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 69.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. - Acer 5920-6661 | Service Guide - Page 82
Phoenix BIOS Beep Codes Code 02h 03h 04h 06h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch 20h 22h 24h 26h - Acer 5920-6661 | Service Guide - Page 83
Code 46h 48h Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible - Acer 5920-6661 | Service Guide - Page 84
BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h 78 Code Beeps 1-2 1 POST Routine Description Initialize floppy controller Determine number of ATA drives handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended - Acer 5920-6661 | Service Guide - Page 85
Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run - Acer 5920-6661 | Service Guide - Page 86
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or - Acer 5920-6661 | Service Guide - Page 87
In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. from the keyboard) Hard disk drive System board Press Fn+oand see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board - Acer 5920-6661 | Service Guide - Page 88
configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Reconnect hard disk - Acer 5920-6661 | Service Guide - Page 89
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times - Acer 5920-6661 | Service Guide - Page 90
non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer - Acer 5920-6661 | Service Guide - Page 91
Jumper and Connector Locations Top View Chapter 5 4 1 7 8 9 10 17 2 3 11 18 19 21 20 5 6 13 14 15 12 16 22 24 23 25 26 27 28 29 30 1 CN15 2 U22 3 CN20 4 CN13 5 CN14 6 CN18 7 CN19 8 PJ1 9 CN25 10 CN23 11 U29 12 U30 13 CN21 14 CN22 15 CN23 Battery Connector CPU - Acer 5920-6661 | Service Guide - Page 92
Bottom View 1 2 3 7 11 4 8 12 5 6 9 10 13 15 16 14 17 18 19 20 21 1 CN2 2 CN1 3 CN3 4 CN5 5 CN4 6 CN6 7 U4 8 U6 9 CN7 10 CN8 11 U8 LCD Connector MDC Connector Email Board Connector Power Board Connector Keyboard Connector Audio Codec DDR2 SDRAM IC Bluetooth Connector - Acer 5920-6661 | Service Guide - Page 93
FRU (Field Replaceable Unit) listing in global configurations of Aspire Chapla. Refer to this chapter whenever ordering for parts Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide - Acer 5920-6661 | Service Guide - Page 94
Aspire Chapla Exploded Diagram Category ADAPTER BATTERY BOARD No. Part Name and Description Acer Part No. ADAPTER 65W 3 PIN LAN BOARD 802.11BG INTEL 3945BG KI.GLN01.005 INTEL WIRELESS WIFI LINK 4965ANG KI.KDN01.001 MOW1 (MM#886224) INTEL WIRELESS WIFI LINK 4965ANG KI.KDN01.002 MOW2 (MM#886220 - Acer 5920-6661 | Service Guide - Page 95
Category No. Part Name and Description FUNCTION BOARD Acer Part No. 55.TG607.001 TOUCHPAD BOARD W/FINGER PRINT 55.TG607.002 A50V7.002 27.A99V7.002 27.A99V7.004 27.A99V7.005 27.T48V7.001 27.TAXV7.001 27.TATV7.001 27.TATV7.003 50.TG607.001 50.TG607.002 FFC CABLE - LED/B TO MB 50.TG607.003 - Acer 5920-6661 | Service Guide - Page 96
Category No. CASE/COVER/BRACKET ASSEMBLY Part Name and Description MIDDLE COVER Acer Part No. 42.TG607.001 UPPER CASE FOR FP W/TP, TP CABLE 60.TG607.001 LOWER CASE W/ SPEAKER, MODEM 60.TG607.002 CABLE CPU/PROCESSOR 90 BASE ODD CAP BASE DUCK RUBBER RAM DOOR 42.TG607.002 42.TG607.003 - Acer 5920-6661 | Service Guide - Page 97
Category COMBO MODULE No. Part Name and Description Acer Part No. CPU Intel Core2Dual T77500 PGA 2.4G KC.77001.DTP 4M 800 SLA44 DVD/CDRW COMBO MODULE 6M.TG607.007 DVD-RW DRIVE DVD/ - Acer 5920-6661 | Service Guide - Page 98
Category KEYBOARD 92 No. Part Name and Description Acer Part No. 120GB HGST 2.5" 5400RPM SATA HTS541612J9SA00 SURUGA-B LF 026 HDD TOSHIBA 2.5" 4200rpm 200GB MK2035GSS Gemini SATA LF F/ W:DK022A KH.20004.001 HDD COVER ASSY 42.TG607.008 Keyboard 12KB-FV1 Chapla Internal Standard 84KS Black US - Acer 5920-6661 | Service Guide - Page 99
Category Chapter 6 No. Part Name and Description Acer Part No. Keyboard 12KB-FV1 Chapla Internal Standard 85KS Black Spanish (change +-*/ location) KB.INT00.178 Keyboard 12KB-FV1 Chapla Internal KB.INT00.180 Standard - Acer 5920-6661 | Service Guide - Page 100
Category LCD No. Part Name and Description Acer Part No. Keyboard 12KB-FV1 Chapla Internal Standard IN. TFT WXGA NON-GLARE AU B121EW03-V5 LF 185NIT 25MS LCD INVERTER BOARD 6M.TG607.001 LK.12105.009 19.TG607.001 LCD CABLE 50.TG607.006 LCD COVER ASSY W/ANTENNA 3 WIRE W/0.3M CCD BISON 60.TG607 - Acer 5920-6661 | Service Guide - Page 101
No. Part Name and Description LCD BRACKET W/HINGE - L Acer Part No. 33.TG607.001 LCD BRACKET W/HINGE - R 33.TG607.002 Chapter 6 LCD BRACKET W/HINGE - L LCD BRACKET W/HINGE - R LK.12105.009 19.TG607.001 50.TG607.006 33.TG607.001 33.TG607.002 LCD 12.1 IN. TFT WXGA NON-GLARE AU B121EW03-V5 - Acer 5920-6661 | Service Guide - Page 102
No. Part Name and Description LCD BRACKET W/HINGE - R Acer Part No. 33.TG607.002 LCD MODULE 12.1 WXGAG W/ LCD BRACKET W/HINGE - R 6M.TG607.004 LK.12105.008 19.TG607.001 50.TG607.006 60.TG607.003 60.TG607.004 60.TG607.005 33.TG607.001 33.TG607.002 LCD MODULE 12.1 WXGAG W/ ANTENNA 2 WIRE W/CCD - Acer 5920-6661 | Service Guide - Page 103
Category MAINBOARD No. Part Name and Description Acer Part No. LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LCD INVERTER BOARD LCD CABLE LCD BRACKET W/HINGE - L LCD BRACKET W/HINGE - R LK.12105.008 19.TG607.001 50.TG607.006 33.TG607.001 33.TG607.002 MAINBOARD 965GM SATA UMA W/ - Acer 5920-6661 | Service Guide - Page 104
Category No. Part Name and Description Acer Part No. SCREW M1.6*4.0-I (NI)(NYLOK) 86.FR6V7.003 SCREW M2.0*6-I-BNI(NYLOK) 86.TG607.001 SCREW M2.0*1.8 I (NI)(NYLOK) 86.TG607.002 SCREW M2.0*1.5-I(NI)(ANTI-LOOSE) 86.TG607.003 SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 98 Chapter 6