Acer AR320 F1 User Manual
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- Acer AR320 F1 | User Manual - Page 1
AR320 F1 Series User Guide - Acer AR320 F1 | User Manual - Page 2
© 2010. All Rights Reserved. Acer AR320 F1 Series User Guide Acer AR320 F1 Model Number : Serial Number: Purchase Date: Place of Purchase: - Acer AR320 F1 | User Manual - Page 3
Warnings • Restricted access location: location for equipment where both of the following apply: • access can only be gained by service persons or users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken; and • access - Acer AR320 F1 | User Manual - Page 4
. • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. • To avoid damage of internal components and to prevent - Acer AR320 F1 | User Manual - Page 5
in performance, indicating a need for service. • The product does not operate normally after following the operating instructions. Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require - Acer AR320 F1 | User Manual - Page 6
parts. Keep them out of the reach of small children. Disposal instructions Do not throw this electronic device into the trash when discarding. Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability/sustainability01.htm. Mercury advisory For projectors - Acer AR320 F1 | User Manual - Page 7
vii Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • Refrain from staying too long in one fixed posture. • Avoid slouching forward and/or leaning - Acer AR320 F1 | User Manual - Page 8
viii • Using a glare-reduction filter. • Using a display visor, such as a piece of cardboard extended from the display's top front edge. • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing - Acer AR320 F1 | User Manual - Page 9
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. Caution Changes or modifications - Acer AR320 F1 | User Manual - Page 10
it imply that any product is compatible with all of Telecom's network services. 2 This equipment is not capable, under all operating conditions, of call attempts to the same number within any 30 minute period for any single manual call initiation, and b The equipment shall go on-hook for a period of - Acer AR320 F1 | User Manual - Page 11
dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. 7 Use of pulse dialing, when this equipment is cause a false answer condition. Should such problems occur, the user should NOT contact the telecom Fault Service. 8 This equipment may not provide for the - Acer AR320 F1 | User Manual - Page 12
may or may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules). Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. List of applicable - Acer AR320 F1 | User Manual - Page 13
and prevent greenhouse gas emissions by meeting strict energy efficient guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offer products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more energy - Acer AR320 F1 | User Manual - Page 14
xiv - Acer AR320 F1 | User Manual - Page 15
Turning on the system 16 Power-on problems 17 Configuring the system OS 18 Turning off the system 19 3 System upgrades 21 Installation precautions 22 ESD precautions 22 Pre-installation instructions 22 Post-installation instructions 23 Configuring the storage devices 24 Accessing - Acer AR320 F1 | User Manual - Page 16
password 78 Removing a system password 78 Server Management menu 79 System Information 80 Console Redirection 81 Event Log Configuration 82 Boot menu 84 Exit menu 85 5 System troubleshooting 87 Resetting the system 88 Initial system startup problems 88 BIOS error beep codes 89 - Acer AR320 F1 | User Manual - Page 17
tools Server management overview RAID configuration utilities MEGARAID SAS 8204ELP configuration Onboard SATA RAID creation Appendix B Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C Acer - Acer AR320 F1 | User Manual - Page 18
xviii - Acer AR320 F1 | User Manual - Page 19
1 System tour - Acer AR320 F1 | User Manual - Page 20
, onboard BMC, iKVM feature and integrated VGA with 32 MB memory. This server supports one slim type optical device and a maximum of four hot-swappable 3.5-inch SATA/SAS hard disk drives. The AR320 delivers affordable, reliable, manageable and optimized performance for small businesses. It is ideal - Acer AR320 F1 | User Manual - Page 21
3 External and internal structure Front panel The illustration below shows the system front panel. No. Icon 1 Component USB 2.0 ports No. Icon 8 Component System ID button 2 HDD activity 9 Power button indicator 3 Power indicator 10 Optical drive bay 4 LAN1 activity 11 Hot-plug HDD - Acer AR320 F1 | User Manual - Page 22
4 1 System tour Front panel LED indicator status LED indicator Power indicator HDD activity indicator LED color Green Green N/A N/A Green N/A LED state On Blink (1 Hz at 50% duty cycle) Off Off Blink Off Status S0: Power ON S1: Sleep S4 S5 HDD Access No access and No HDD fault System Status/ - Acer AR320 F1 | User Manual - Page 23
module cord socket PS/2 mouse port Serial port Gigabit LAN ports (10/100/1000 Mbps) 5 Low-profile PCI Express 2.0 x8 expansion slots 6 System ID switch 7 Server management port (RJ-45) (10/100 Mbps) 8 USB 2.0 ports 9 Monitor port 10 PS/2 keyboard port - Acer AR320 F1 | User Manual - Page 24
6 Rear panel LED indicator status 1 System tour LED indicator System ID indicator LED color LED state N/A Off Blue On Status Normal System ID button pressed LAN port LED indicators LED indicator LED color RJ-45 LED (Left) N/A Green Amber RJ-45 LED (Right) Yellow Yellow LED state Off - Acer AR320 F1 | User Manual - Page 25
7 Internal components No. Component 1 Hard disk drives 2 System fan modules 3 Memory modules 4 Air duct 5 PCI riser board bracket assembly 6 Mainboard 7 Power supply module - Acer AR320 F1 | User Manual - Page 26
8 1 System tour Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Code 1 KB MS 2 COM1 VGA 3 GLAN1 Description PS/2 mouse port (top) PS/2 keyboard port (bottom) Serial port (top) VGA port (bottom) LAN1 port (top) USB ports - Acer AR320 F1 | User Manual - Page 27
CASE_OPEN 22 SB_PANEL 9 Description LAN2 port (top) USB ports (bottom) Server management port System ID button 8-pin ATX power connector 24-pin ATX power Intel 3420 PCH chipset Mini-SAS port (supports 4 ports, SATA only) SATA 4 port SATA 5 port Chassis intrusion header Front control - Acer AR320 F1 | User Manual - Page 28
10 1 System tour No. Code 23 CLR_CMOS1 24 USB1 25 USB2 26 COM2 27 PCI3 28 U28 Description Clear CMOS jumper Front USB1 cable connector Internal USB connector Connects to serial port PCI-E x16 slot BMC controller Mainboard jumper settings No. Code 1 BIOS_WP Jumper Default Setting BIOS data - Acer AR320 F1 | User Manual - Page 29
5 J12 6 SATA0-3 Description 8-pin ATX power conector SMBUS connector Connects to mainboard or RAID card ODD power connector SGPIO connector MG9082 upgrade/debug header Mini-SAS port (supports 4 ports) - Acer AR320 F1 | User Manual - Page 30
12 No. Code 7~18 FAN_1A, FAN_1B, FAN_2A, FAN_2B, FAN_3A, FAN_3B, FAN_4A, FAN_4B, FAN_5A, FAN_5B, FAN_6A, FAN_6B 19~22 SATA/SAS_3, SATA/SAS_2, SATA/SAS_1, SATA/SAS_0 Description Fan connectors 1 System tour SATA 0-3 connectors - Acer AR320 F1 | User Manual - Page 31
2 System setup - Acer AR320 F1 | User Manual - Page 32
produced by electrical devices such as air conditioners, radio and TV transmitters, etc. Package contents Ensure you have the following items: • Acer AR320 system • Acer AR320 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing - Acer AR320 F1 | User Manual - Page 33
server operates on 100 to 240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections Rear connections Note: Consult the operating system manual - Acer AR320 F1 | User Manual - Page 34
the system: After plugging in the power cord, press the power button. The system starts up and displays a welcome message on the monitor. After that, a series of POST messages appears. The POST messages indicate if the system is running well or not. Note: If the system does not turn on or - Acer AR320 F1 | User Manual - Page 35
17 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power - Acer AR320 F1 | User Manual - Page 36
again to close the disc tray. 6 On the Acer Smart Setup window, select OS Installation. 7 Follow all onscreen instructions. For more information, refer to the Smart Setup Help file. Note: Acer Smart Setup only supports the Microsoft Windows Server, Red Hat Enterprise Linux and SUSE Linux Enterprise - Acer AR320 F1 | User Manual - Page 37
Turning off the system There are two ways to turn off the server - via software or via hardware. The software procedure below applies turn off the system via hardware: If you cannot shut down the server using the software, press and hold the power button for at least four seconds. Quickly pressing the - Acer AR320 F1 | User Manual - Page 38
20 2 System setup - Acer AR320 F1 | User Manual - Page 39
3 System upgrades - Acer AR320 F1 | User Manual - Page 40
and foam packing. Pre-installation instructions Perform the steps below before you open the server or before you remove or server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service - Acer AR320 F1 | User Manual - Page 41
a flat, stable surface. 5 Open the system according to the instructions on page 29. 6 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are - Acer AR320 F1 | User Manual - Page 42
server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives. Proceed to the next step for instructions. Note: The operating system you use must have RAID support - Acer AR320 F1 | User Manual - Page 43
status indicators. Description Green Onboard SATA or RAID card without SGPIO support HDD present On HDD access Blink LSI RAID card with SGPIO support HDD present no access On to remove the old drive, proceed to the instructions below. 1 Observe the ESD precautions described on page 22. - Acer AR320 F1 | User Manual - Page 44
HDD carrier latch. (2) Slide the HDD carrier latch to release the lever. (3) Pull the lever and slide the carrier from the server. 3 Observe the post-installation instructions described on page 23. Installing an additional hard disk drive with carrier If you intend to install an additional HDD, you - Acer AR320 F1 | User Manual - Page 45
27 3 Pull the HDD cover straight out of the drive bay. 4 Install the hard disk drive with carrier. (1) Use the lever to push the HDD carrier in the empty bay until it locks into place. (2) Close the HDD carrier lever. (3) Lock the HDD carrier. 5 Follow the same steps for installing additional hard - Acer AR320 F1 | User Manual - Page 46
28 3 System upgrades 6 If you have no plans of installing a new HDD to the server, you must reinstall the blank HDD carrier or HDD cover to maintain proper airflow. 7 Observe the post-installation instructions described on page 23. - Acer AR320 F1 | User Manual - Page 47
you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Preinstallation instructions" on page 22. You need to open the server before you can install additional components or access the system's internal components. Refer to the following sections for - Acer AR320 F1 | User Manual - Page 48
chassis until it is fully closed. Removing and installing an optical drive The system supports a slim SATA optical drive. 1 Observe the ESD precautions described on page 22. 2 Perform the pre-installation instructions described on page 22. 3 Remove the top cover. See page 29. 4 Use a screwdriver to - Acer AR320 F1 | User Manual - Page 49
drive. Removing and installing the air duct Caution! Always operate your server with the air duct installed to ensure reliable and continued operation. the ESD precautions described on page 22. 2 Perform the pre-installation instructions described on page 22. 3 Remove the top cover. See page 29 - Acer AR320 F1 | User Manual - Page 50
32 3 System upgrades Installing the air duct 1 Observe the ESD precautions described on page 22. 2 Perform the pre-installation instructions described on page 22. 3 Remove the top cover. See page 29. 4 Place the air duct on the chassis so that the tabs on the air - Acer AR320 F1 | User Manual - Page 51
provide the cooling for the system. Fan speed may be controlled by a setting in BIOS (see Chapter 4). To replace a fan module: 1 Perform the pre-installation instructions described on page 22. Warning! The system fans become very hot when the system is on. Allow it to cool off first before handling - Acer AR320 F1 | User Manual - Page 52
(2) Insert the new fan into the chassis and make sure it is properly seated. (3) Connect the fan cable. 5 Observe the post-installation instructions described on page 23. Replacing the processor and heatsink Notes: • Always connect the power cord last and always remove it before adding, removing - Acer AR320 F1 | User Manual - Page 53
recommend that the processor or the heatsink assembly be removed. However, if you do need to uninstall the heatsink assembly, please follow the instructions below to prevent damage to the processor or the CPU socket. 1 Observe the ESD precautions described on page 22. 2 Perform the pre-installation - Acer AR320 F1 | User Manual - Page 54
the TIM. If a protective film is installed on the TIM, remove it. 1 Observe the ESD precautions described on page 22. 2 Perform the pre-installation instructions described on page 22. 3 Remove power from the system and unplug the AC power cord from the power supply. 4 Do not apply any thermal grease - Acer AR320 F1 | User Manual - Page 55
The server supports a single LGA 1156 processor socket supporting Intel Xeon 3400 series or Pentium and i3 series processors is on. Allow it to cool off first before handling. 1 Perform the pre-installation instructions described on page 22. 2 Remove the heatsink (see "Removing the heatsink" on page - Acer AR320 F1 | User Manual - Page 56
38 3 System upgrades (2) Rotate the load lever to the fully open position until the retention plate is completely lifted. (3) Grasp the processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static bag. - Acer AR320 F1 | User Manual - Page 57
39 4 Remove the new processor from its protective packaging. 5 Install the new processor. (1) Hold the processor by its edges then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor. The pins are keyed in such a way that - Acer AR320 F1 | User Manual - Page 58
thin layer is applied so that both contact surfaces are still visible. 7 Install the heatsink (see "Installing a heatsink" on page 36). 8 Observe the post-installation instructions described on page 23. - Acer AR320 F1 | User Manual - Page 59
per channel. Depending on the type of processor installed, the system can support up to six RDIMM modules for Intel Xeon X3400 series or L3426 processor, or four UDIMM modules for Xeon X3400 series, L3426, Core i3 Series, Pentium or L3406 processor. • For all memory modes, slot A in each channel - Acer AR320 F1 | User Manual - Page 60
only Notes: 1. Place DIMMs in "X" location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB DIMMs (support depends on availability). 5. Do not mix UDIMMs with RDIMMs. 6. Use single and dual rank RDIMMs only for - Acer AR320 F1 | User Manual - Page 61
rank DIMM is used, a maximum of only two DIMMs per channel can be supported. It is not recommend to mix DIMMs with different ranks in one system. This platform supports x4 and x8. But x4 is only supported by Xeon X3400 series CPU. PC3 - 6400 => DDR3- 800 PC3 - 8500 => DDR3- 1066 PC3 - 10600 => DDR3 - Acer AR320 F1 | User Manual - Page 62
clips inward to lock the DIMM in place. If the holding clips do not close, the DIMM is not properly inserted. 3 Observe the post-installation instructions described on page 23. The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system - Acer AR320 F1 | User Manual - Page 63
module: Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Perform the pre-installation instructions described on page 22. 2 Remove the memory module. (1) Press the holding clips on both sides of the DIMM slot outward to release the - Acer AR320 F1 | User Manual - Page 64
left and right slots. Installing a PCI Express card on the left slot 1 Perform the pre-installation instructions described on page 22. 2 Remove the screw that secures the PCI expansion slot bracket to the server. 3 Lift to remove the PCI slot bracket. 4 Remove the screw that secures the PCI slot - Acer AR320 F1 | User Manual - Page 65
47 5 Pull out the left PCI slot shield and store it for reassembly later. 6 Install the SAS card into the left slot and secure the card with the screw. - Acer AR320 F1 | User Manual - Page 66
48 3 System upgrades 7 Insert the PCI slot bracket and secure with the screw. 8 Connect the appropriate cables to the card and make sure the cables are routed correctly as follows. For LSI 8204ELP SAS card: (1) Connect the SAS cable to the SAS connector on the card. - Acer AR320 F1 | User Manual - Page 67
. (2) Connect the iBBU cable (2) to the iBBU connecor on the card. (3) Connect the SAS cable (3) to the SAS connector on the card. Installing a PCI Express card on the right slot 1 Perform the pre-installation instructions described on page 22. 2 Remove the screw that secures the PCI expansion slot - Acer AR320 F1 | User Manual - Page 68
50 3 Lift to remove the PCI slot bracket. 3 System upgrades 4 Remove the screw that secures the PCI slot shield. Store the screw for reassembly later. 5 Pull out the right slot shield and store it for reassembly later. - Acer AR320 F1 | User Manual - Page 69
51 6 Insert the PCI Express card into the right slot and secure the card with the screw. 7 Insert the PCI slot bracket and secure with the screw. 8 Connect the appropriate cables to the card and make sure the cables are routed correctly as follows. - Acer AR320 F1 | User Manual - Page 70
52 For LSI 8204ELP SAS card: 3 System upgrades (1) Connect the SAS cable to the SAS connector on the card. Note: The right slot does not support the installation of the LSI 8708EM2 SAS card. - Acer AR320 F1 | User Manual - Page 71
4 System BIOS - Acer AR320 F1 | User Manual - Page 72
. The system reboots immediately after you close the Setup. Note: PhoenixBIOS Setup Utility will be simply referred to as "Setup" or "Setup Utility" in this guide. The screenshots used in this guide display default system values. These values may not be the same those found in your system. - Acer AR320 F1 | User Manual - Page 73
primary menus The tabs on the Setup menu bar correspond to the seven primary BIOS Setup menus, namely: • Main • Advanced • Power • Security • Server Management • Boot • Exit In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settings. - Acer AR320 F1 | User Manual - Page 74
. • On a submenu screen, the previous screen displays. • When you are making selections from a pop-up menu, closes the pop-up without making a selection. • F1 - Display the BIOS setup General Help panel. • F9 - Press to load default system values. • F10 - Save changes made the Setup and close the - Acer AR320 F1 | User Manual - Page 75
57 Main menu Parameter Description Option System BIOS Version Build Date Version number of the BIOS Setup Utility. Date when the BIOS Setup Utility was created. Processor CPU Type Core Frequency Count Technical specifications for the installed processor. Memory Size Total size of extended - Acer AR320 F1 | User Manual - Page 76
58 4 System BIOS Parameter Post Error Pause System Date System Time Description Option Select whether or not to pause POST when a boot-up error is detected. All, But Keyboard No Errors Sets the date following the weekday-month-day-year format. Sets the system time following the hour-minute- - Acer AR320 F1 | User Manual - Page 77
59 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press to access the related submenu screen. - Acer AR320 F1 | User Manual - Page 78
60 Processor Configuration 4 System BIOS Parameter Hyper Threading Technology Description Options Select whether to enable the Intel HyperThreading (HT) Technology function. HT enables to host operating system to view a single physical processor to appear as two logical processors. This can - Acer AR320 F1 | User Manual - Page 79
61 Parameter Enhanced Intel SpeedStep Technology Processor C1E State Support Thermal Monitor Protection TM1/TM2 Active Processor Cores Intel ® Virtualization Technology Execute Disable Bit Description Conventional Intel SpeedStep Technology switches both voltage and frequency in - Acer AR320 F1 | User Manual - Page 80
when the Enhanced SpeedStep Technology is disabled. Enabled Disabled If set to Enabled, the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache in the forward or backward manner to improve CPU performance. Enabled Disabled When enabled, cache - Acer AR320 F1 | User Manual - Page 81
63 Parameter Processor Information Maximum Frequency L2/L3 Cache Size CPUID Register Description Options Technical specifications for the installed processor. - Acer AR320 F1 | User Manual - Page 82
delete the historical Yes memory data log. System memory will No be retested on the next boot-up. Memory Control Setting Memory control setting. Auto Manual - Acer AR320 F1 | User Manual - Page 83
65 ATA Controller Configuration Parameter Serial ATA Description Enables or disables the Serial ATA. Options Enabled Disabled - Acer AR320 F1 | User Manual - Page 84
and AHCI functions and runs in the IDE emulation mode. You will not have access to the RAID setup utility. When set to AHCI, the SATA controller enables its AHCI functionality. However, its RAID functions will be disabled and you will not be able to access the RAID setup utility at - Acer AR320 F1 | User Manual - Page 85
67 Parameter Transfer Mode Ultra DMA Mode Description Selects the method for moving data to/from the drive. Selects the Ultra DMA mode for moving data to/from the drive. Options Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 2 Disabled Mode 0 Mode 1 Mode 2 Mode 3 - Acer AR320 F1 | User Manual - Page 86
Serial Port A/B When set to Enabled, the system allows you to configure the serial port settings. When set to Auto, the system allows the server BIOS or OS to select a configuration. When set to Disabled, the system will not display any configuration for the serial port. Enabled Disabled Auto - Acer AR320 F1 | User Manual - Page 87
69 PCI Configuration Parameter PCI-E_1/2 Option ROM Onboard LAN iSCSI Boot ROM Onboard NIC1/NIC2 Onboard NIC1/ NIC2 ROM Description When enabled, this setting will initialize the device expansion ROM for the related PCI slot. Enables or disables the load of embedded Internet SCSI option ROM for - Acer AR320 F1 | User Manual - Page 88
IO Description Intel VT-d improves security and reliability of the systems and also improves performance of I/O devices in virtualized environment. Enables or disables Directed IO supporting Intel Virtualization Technology. Options Enabled Disabled - Acer AR320 F1 | User Manual - Page 89
71 Parameter Memory ECC Error Log ECC Threadholds UnCorrectable pass to OS Enabled multimedia Timer Interrupt Remapping Coherency Support ATS PassThrough DMA VT-d for Port 3/5 Description Identifies the memory ECC error log. Identifies the ECC threadholds. Use "+" and "-" keys to adjust the desire - Acer AR320 F1 | User Manual - Page 90
72 4 System BIOS System Acoustic & Performance Configuration Parameter Open-loop Thermal Throttle Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs Description Options Enables or disables Open-loop Thermal Throttle. Enabled Disabled User- - Acer AR320 F1 | User Manual - Page 91
73 Parameter Close-loop Thermal Throttle Temperature hysteresis Temperature guardband Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs FAN Speed Control Description Options Enables or disables Close-loop Thermal Throttle. Enabled Disabled - Acer AR320 F1 | User Manual - Page 92
74 Power menu 4 System BIOS Parameter Description Options Deep Power Off Mode Enables or disables the Deep Power Off Enabled Mode. Disabled Power On by RTC Sets the system to wake up from an On Alarm RTC alarm. Off Power On by PCI & PCIE Sets the system to wake up when a PCI or PCIE - Acer AR320 F1 | User Manual - Page 93
Parameter After Power Failure 75 Description Defines the power state to resume to after the system shuts down due to interruption in AC power. When set to Last State, the system will return to the active power state prior to the shutdown. When set to Stay Off, the system remains off after power - Acer AR320 F1 | User Manual - Page 94
changes. • Power-on password When the Password on Boot field is enabled, a password will be required to boot up the server. Parameter Description Supervisor Password Is This parameter indicates whether a supervisor password has been assigned. User Password Is This parameter indicates whether - Acer AR320 F1 | User Manual - Page 95
77 Parameter Set Supervisor Password Set User Password Password On Boot Power Button Lockout Clear Case Open Status TPM Support Current TPM Sate Change TPM State Description Options Press to configure the supervisor password. Press to configure the user password. Select Enabled - Acer AR320 F1 | User Manual - Page 96
78 4 System BIOS Setting a system password 1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press . A password box will appear. 2 Type a password then press . The password may consist of up to eight alphanumeric characters - Acer AR320 F1 | User Manual - Page 97
79 Server Management menu Parameter System Information Console Redirection Event Log Configuration Description Displays basic system ID information, as well as BIOS firmware versions. Press to - Acer AR320 F1 | User Manual - Page 98
80 4 System BIOS System Information The System Information submenu is a simple display page for basic system ID information, as well as BIOS firmware versions. Items on this window are non-configurable. Parameter BMC IP Address Source Description Configures the BMC IP address source. Options - Acer AR320 F1 | User Manual - Page 99
81 Parameter Description IP Address Determines the IP address. IP Subnet Mask Determines the IP subnet mask. Default Gateway Determines the default gateway address. Options Console Redirection Parameter Description BIOS Redirection Port Selects whether to enable console redirection. - Acer AR320 F1 | User Manual - Page 100
82 4 System BIOS Parameter Terminal Type Description Selects a terminal type to be used for console redirection. Continue C.R. After POST Selects whether to enable console redirection after POST. Event Log Configuration Options VT100 VT100 8bit PC-ANSI 7bit VT100+ VT-UTF8 ASCII On Off - Acer AR320 F1 | User Manual - Page 101
83 Parameter Log POST System Event Description Logs in to the System Event log when the system boots. Options Enabled Disabled - Acer AR320 F1 | User Manual - Page 102
to set the drive priority during system bootup. BIOS setup will display an error message if the drive specified is not bootable. By default, the server searches for boot devices in the following order: 1 Hard disk drive 2 Optical disk drive 3 Removable device 4 Network device - Acer AR320 F1 | User Manual - Page 103
85 Exit menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press . Parameter Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Description Saves changes made and close the BIOS setup. - Acer AR320 F1 | User Manual - Page 104
86 4 System BIOS - Acer AR320 F1 | User Manual - Page 105
5 System troubleshooting - Acer AR320 F1 | User Manual - Page 106
Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one the OS and halts power to all peripherals. Power button Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or - Acer AR320 F1 | User Manual - Page 107
89 BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal - Acer AR320 F1 | User Manual - Page 108
90 5 System troubleshooting Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. • system power button to turn the server on (power on indicator should be lit green)? • Are all device drivers properly installed? • Is hard - Acer AR320 F1 | User Manual - Page 109
91 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral - Acer AR320 F1 | User Manual - Page 110
92 5 System troubleshooting Verifying the condition of the storage devices As POST have installed. If any of these indicators fail to light up, refer to related problems listed in the Specific problems and corrective actions section. Confirming loading of the operating system Once the system boots - Acer AR320 F1 | User Manual - Page 111
corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and - Acer AR320 F1 | User Manual - Page 112
94 5 System troubleshooting ODD (optical disk drive) activity indicator does not light. Do the following: • Make sure the ODD drive is properly connected to your system. • Check that - Acer AR320 F1 | User Manual - Page 113
to make sure that they are in proper condition. • Reinstall the network drivers. • Try another port or hub on the switch. Network activity indicator does documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with - Acer AR320 F1 | User Manual - Page 114
96 5 System troubleshooting System does not recognize all of the processors installed. Do at a time with a reboot between each addition to determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and that there populated - Acer AR320 F1 | User Manual - Page 115
97 If you are using an add-in video controller card, do the following: 1 Verify that the display monitor works using the onboard video controller. 2 Verify that the add-in video controller card is fully seated in its slot. 3 Reboot the system for the changes to take effect. 4 If there are still no - Acer AR320 F1 | User Manual - Page 116
98 5 System troubleshooting - Acer AR320 F1 | User Manual - Page 117
Appendix A Server management tools - Acer AR320 F1 | User Manual - Page 118
BIOS" on page 53 for details. Remotely manage the server in a network environment through a single management station. For detailed instructions on how to install and use this utility, please refer to the Acer Smart Server Manager User Guide. Allows you to install your choice of operating system - Acer AR320 F1 | User Manual - Page 119
with MegaRAID SAS 8204ELP. Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP, press utility and press + + to reboot the server. Creating RAID Volume 1 Select Configuration from the Management Menu. 2 Select - Acer AR320 F1 | User Manual - Page 120
102 Appendix A Server management tools 8 Press to end the array configuration. 9 Select YES to save the configuration and Menu and select YES to exit the RAID Configuration Utility. 2 Press + + to reboot the server. 3 Now you can start to install the operating system. - Acer AR320 F1 | User Manual - Page 121
RAID Configuration Utility, press + when you see RAID BIOS during POST. Loading the factory default settings There is no option setting for onboard SATA RAID in RAID BIOS, so there is no need to load the factory default settings. Creating a RAID 5 volume 1 Select Create RAID Volume. 2 The - Acer AR320 F1 | User Manual - Page 122
104 Appendix A Server management tools Assigning a hot spare drive The onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare drive. To assign a hot spare drive, use the onboard SATA RAID utility installed in the operating system. - Acer AR320 F1 | User Manual - Page 123
Appendix B Rack mount configuration - Acer AR320 F1 | User Manual - Page 124
equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more assembly. The equipment rack must be installed according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an - Acer AR320 F1 | User Manual - Page 125
107 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required - Acer AR320 F1 | User Manual - Page 126
108 Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position. - Acer AR320 F1 | User Manual - Page 127
of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the - Acer AR320 F1 | User Manual - Page 128
Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confirm that the left and right inner rails have been correctly identified. 2 Attach the inner rails - Acer AR320 F1 | User Manual - Page 129
111 (3) Make certain the proper mounting holes on the rack post are selected. (4) Align two washers on each side to the holes on the rack mount and the front mounting rails. Use two metal screws to secure the front mounting rails (1) to the rack. (5) Align two washers on each side to the holes on - Acer AR320 F1 | User Manual - Page 130
112 Appendix B Rack mount configuration 5 Fully extend the mounting rails (1) on the rack. 6 Install the server into the rack. Insert the inner rails (2) into the mounting rails, then push the server into the rack until you hear a click sound. - Acer AR320 F1 | User Manual - Page 131
113 Appendix B Rack mount configuration 7 For security purposes, tighthen the left and right thumbscrews to secure the server to the rack as illustrated below. - Acer AR320 F1 | User Manual - Page 132
Appendix C Acer Smart Console - Acer AR320 F1 | User Manual - Page 133
Acer Smart Console. Each function will be described clearly. Acer system through Acer Smart Console in band or out-of-band. Acer Smart Console to remotely manage servers running different operating systems. Acer Smart Console also . • Account management - Acer Smart Console implements role-based - Acer AR320 F1 | User Manual - Page 134
your system have the following configuration requirements: • Supported environments - Microsoft Windows Vista, XP, Windows 2000, 2003, 2008 Server. • JAVA Recommended Version 6 Update 12 (file size: ~ 7 MB) Installing the Java Tool Follow the instructions below to install Java in a Windows operating - Acer AR320 F1 | User Manual - Page 135
117 Appendix C Acer Smart Console Installing the UPnP tool Follow the instructions below to get Intel Device Spy for UPnP page changes from time to time, so doing a search will give you the best results. 3 Download the compressed file and uncompress it. The file will have a filename similar - Acer AR320 F1 | User Manual - Page 136
the instructions below to search a server: 1 Download and install the Intel Device Spy for UPnP Technologies program onto your remote client system. Refer to "Installing the UPnP tool" on page 118 for more information. 2 Run the Intel Device Spy for UPnP Technologies program. The name Acer Smart - Acer AR320 F1 | User Manual - Page 137
located in the Presentation URL field to connect to your server. 5 System will prompt a window for the user name and password. 6 Enter the default user name and password. • Username: root • Password: superuser 7 Click Login to log on to your Acer Smart Console. Note: The default user name is root - Acer AR320 F1 | User Manual - Page 138
static IP addressing. Configuring the BMC NIC settings using DHCP 1 Enter the BIOS setup (see "Entering BIOS Setup" on page 55). 2 Select Server Management menu. 3 Select System Information then press . 4 Select BMC IP Address Source then press . 5 Select DHCP. 6 Press . 7 Select - Acer AR320 F1 | User Manual - Page 139
121 5 Select Static. Appendix C Acer Smart Console 6 Enter the static IP address in the IP Address field. 7 Enter the IP subnet mask and default gateway settings in their respective fields. 8 Press . 9 Select Yes to save the modified password and close the Setup Utility. - Acer AR320 F1 | User Manual - Page 140
Intel Device Spy for UPnP technologies tool or a web browser to access the Acer Smart Console. Accessing the Acer Smart Console using Intel Device Spy 1 Run the Intel Device Spy for UPnP Technologies program. 2 Click on the server name under the UPnP Devices tree. 3 Click on the IP address located - Acer AR320 F1 | User Manual - Page 141
to enter a username and password. 2 Enter the root user name and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default user name is root and the default password is superuser. Both user name and password are case - Acer AR320 F1 | User Manual - Page 142
Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information, and an online - Acer AR320 F1 | User Manual - Page 143
125 Appendix C Acer Smart Console System Information The System Information menu includes options system information and FRU readings options in the left pane. System Information Displays general server information, such as the power status, management network IP and management controller MAC - Acer AR320 F1 | User Manual - Page 144
126 FRU Reading Provides information about major system components, including chassis, mainboard, and product information. - Acer AR320 F1 | User Manual - Page 145
127 Appendix C Acer Smart Console Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu include two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor - Acer AR320 F1 | User Manual - Page 146
128 Sensor Color Display Indicates the health condition of the system processor, fan, temperature, and voltage in a box displayed before each sensor category. • Green - Indicates the sensor is in good health. • Amber - Indicates the sensor is in warning status. • Red - Indicates the sensor is in - Acer AR320 F1 | User Manual - Page 147
129 Appendix C Acer Smart Console Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state - Acer AR320 F1 | User Manual - Page 148
Protocol) settings, configure the mouse mode settings, configure the network settings, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and, manage users, and initiate actions for a sensor alert. The Configuration menu include the following - Acer AR320 F1 | User Manual - Page 149
131 Appendix C Acer Smart Console Alerts Allows you to designate up to 15 email recipients The Alerts page allows you to do the following: • Modify - Change the email address or the destination server. • Send Test Alert - Sends a test alert to the designated email address. • Delete - Removes the - Acer AR320 F1 | User Manual - Page 150
132 Setting up alerts You can set up notifications to be sent via SNMP traps or via email. Setting up SNMP traps 1 On the Alerts page, click Modify. 2 Select Snmp Trap from the Alert Type drop-down menu. 3 Specify the event severity, such as Critical or Warning. 4 Enter the IP information. 5 Click - Acer AR320 F1 | User Manual - Page 151
Smart Console LDAP Allows you to download user account list and the authentication from the LDAP server and create Acer Smart Console user account from this list. Configuring the LDAP settings 1 Click Enable LDAP Authentication on the LDAP Settings page. 2 Enter the required information to - Acer AR320 F1 | User Manual - Page 152
134 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute - Select this setting when using a Microsoft Windows operating system. • Relative - Select this setting when using a Linux - Acer AR320 F1 | User Manual - Page 153
135 Appendix C Acer Smart Console Network Allows you to configure and change the management network parameters. You can configure the network settings manually or using DHCP (Dynamic Host Configuration Protocol). Configuring the network settings 1 On the Network Settings page, select whether to - Acer AR320 F1 | User Manual - Page 154
136 Remote Session Allows you to enable or disable encryption on KVM (Keyboard, Video Mouse) or Media data during a redirection session. Configuring the Remote Session settings 1 On the Remote Session page, select whether to enable KVM or Media Encryption. 2 Select a Virtual Media Attach Mode. 3 - Acer AR320 F1 | User Manual - Page 155
137 Appendix C Acer Smart Console SMTP Allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and password. 4 - Acer AR320 F1 | User Manual - Page 156
138 SSL Allows you to upload a SSL certificate. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload. Users Allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the - Acer AR320 F1 | User Manual - Page 157
139 Appendix C Acer Smart Console User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system. Users can be - Acer AR320 F1 | User Manual - Page 158
140 Modifying a user account 1 Click Modify User on the Users page. 2 Enter the username. 3 Enter the password. 4 Re-enter the password. 5 Select a privilege level from the Network Privileges drop-down menu. 6 Click Modify. - Acer AR320 F1 | User Manual - Page 159
141 Appendix C Acer Smart Console Event Action Allows you to initiate actions on a sensor alert. You can set system power off, power reset or power cycle when an - Acer AR320 F1 | User Manual - Page 160
allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control. KVM Remote Console Redirection Allows you to start the KVM Remote Console utility and remotely manage the - Acer AR320 F1 | User Manual - Page 161
143 Appendix C Acer Smart Console For more information about the KVM Remote Console application, refer to "KVM Remote Console Utility" on page 147. Server Power Control Allows you to perform a remote power on, power off, power cycle, and reset of your server. Performing a remote power control - Acer AR320 F1 | User Manual - Page 162
144 Maintenance Allows you to perform a upgrade the BMC firmware (including Acer Smart Console and FRU information) and update the SDR file. Upgrading firmware 1 Click Firmware Update on the Browse to locate the firmware image file. 4 Click Upload Firmware to upload the image file to the server. - Acer AR320 F1 | User Manual - Page 163
145 Appendix C Acer Smart Console Updating the SDR file 1 On the Maintenance Options page, click SDR Update. 2 On the SDR Update page, click Enter Update Mode. and the device is rebooted. 3 Click Browse to locate the firmware image file. 4 Click Upload SDR to upload the image file to the server. - Acer AR320 F1 | User Manual - Page 164
146 KVM Remote Console Utility You can launch the KVM Remote Console utility from the Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, video and mouse. - Acer AR320 F1 | User Manual - Page 165
147 Appendix C Acer Smart Console Menu bar The menu bar across the top of the KVM Remote Console screen contains the following menu options. • Video • Keyboard • Mouse • Options • - Acer AR320 F1 | User Manual - Page 166
The Mouse menu includes the Sync Cursor command that enables you to synchronize the client's mouse cursor to be redirected to the mouse on the server. - Acer AR320 F1 | User Manual - Page 167
149 Option menu Appendix C Acer Smart Console The Option menu includes the following command options: • Bandwidth - Select auto-detect or manually select a bandwidth. Options include: 256 Kbps, 512 Kbps, 1 Mbps, 10 Mbps, and 100 Mbps. • Keyboard/Mouse Encryption - Select to enable or disable - Acer AR320 F1 | User Manual - Page 168
Index A Acer Smart Console 116 accessing 123 BMC NIC settings 121 Configuration 131 installing 117 Maintenance 145 Remote Control 143 Server Health 128 System Information 126 system status alert indicator 125 UPnP tool 118 user interface 125 Adaptec onboard SATA RAID controller enabling 103 Adaptec - Acer AR320 F1 | User Manual - Page 169
37 system fan 33 top cover 29 S safety iii caution iii CD or DVD xi disposal instructions vi mercury advisory vi safety instructions iii serial port configuration BIOS settings 68 server management BMC NIC settings 121 tools 100 setting up the system 14 pre-installation requirements 14 supervisor - Acer AR320 F1 | User Manual - Page 170
precautions 22 installation precautions 22 post-installation instructions 23 preinstallation instructions 22 T top cover installing 29 removing 29 troubleshooting 87 confirming loading of the OS 92 display problems 96 DVD/CD problems 94 DVD-ROM drive problems 94 hardware diagnostics 91 HDD indicator - Acer AR320 F1 | User Manual - Page 171
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AR320 F1 Series
User Guide