Acer AR320 F2 Acer AR320 F2 Server Service Guide
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- Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 1
Acer AR320F2 Service Guide PART NO.: PRINTED IN TAIWAN - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 2
below for the updates made on Acer AR320 service guide. Date Chapter Updates Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 3
Conventions The following conventions are used in this manual : Screen messages Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. II - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 4
on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 5
I REVISION HISTORY I COPYRIGHT I DISCLAIMER I CONVENTIONS II SAFETY, CARE AND REGULATORY INFORMATION III PREVENTING ELECTROSTATIC DISCHARGE III SERVER WARNINGS AND CAUTIONS III TABLE OF CONTENTS 1 MECHANICAL COMPONENTS 5 SYSTEM COMPONENTS 11 SYSTEM SPECIFICATIONS 12 Hardware - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 6
40 Main Menu 42 Advanced Menu 43 Processor Configuration 44 Memory Configuration 46 Chipset Configuration 47 ACPI Settings 48 SATA/SAS Configuration 49 PCI Configuration 51 USB Configuration 52 Legacy Device Configuration 53 Power Configuration 54 Console Redirection 55 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 7
RAID 68 Entering LSI onboard SATA RAID BIOS Utility 69 Loading Factory default setting 69 Creating a RAID Volume 69 Initializing a RAID Volume 69 Assigning a Hot Spare Drive 70 Saving and Exiting Onboard RAID Configuration Utility 70 MegaRAID SAS 9240-4I / 9260-8I RAID Configuration - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 8
74 BMC Event and iKVM Event Troubleshooting 77 BIOS BEEP CODES 79 BIOS Beep Codes Table 79 PEI Beep Codes 79 DXE Beep Codes 79 BIOS Recovery Instruction 80 BIOS POST ERROR MESSAGES LIST 82 BIOS POST error message list 82 PEI Phase 82 DXE Phase 83 UNDETERMINED PROBLEMS 85 4 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 9
Mechanical Components Item Chassis Photo Power Supply (Fixed) Part number HS.R8000. 001 (With Fixed Power) HS.R8000. 002 (With Redundant Power) PY.4000G. 002 Power Supply (Redund ant) PY.4000G. 003 5 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 10
Mylar Fan Duct Fan Cage USB Cable 700mm (M/B to front I/O board) SAS/SA TA signal mini SAS to mini SAS cable (B/P to M/B or B/P to SAS 47.R80S2. 001 42.R6J0L. 001 42.R6J0L. 002 50.R6J0L. 001 CA.31400. 016 6 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 11
RAID card) SMBUS signal Cable (B/P to M/B) Cable IDC 26P 490mm front LED/SW signal (M/B to front I/O board) Case Open Cable Cable for slim SATA ODD 390mm Front I/O board CA.31400. 016 50.R6J0L. 002 50.R310L. 001 CA.R6J00. 001 55.R6J0L. 001 7 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 12
Main Board Hot plug hard drive back plane board Riser Card System fan kit (40*40*2 8) System fan kit (40*40*5 6) Hard Drive Carrier MB.R800A .001 TA.35400. 012 TA.R6J00. 001 HI.30900.0 20 HI.30900.0 21 TC.32900. 005 (FXN) 8 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 13
Hard Drive Dummy CPU Heat Sink Slide Rail Kit TC.31300. 010 (FXN) HI.30900.0 18 TC.30800. 012 TC.30800. 015 9 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 14
10 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 15
System components Item 1 2 3 4 5 6 7 8 Description Top cover Hard drive blank Main board System fans Power supply cage Heat sink System fan duct PCIe Riser Cage 11 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 16
Four DDR III slots 32 GB maximum system memory (8 GB in each of the four DIMM slots) Interleaving mode supported Media storage Four 3.5-inch bays for hot-plug SAS/SATA drives I/O ports Front panel - Two USB ports Rear panel - Video port, serial port, six USB ports, two embedded NIC - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 17
Memory Item Number of DIMM slots Four Description Maximum memory capacity Memory modes 32 GB (8 GB in each of the four DIMM slots) Single DIMM, non-interleaving (DIMM 1A) Two DIMMs, interleaving (DIMM 1A and DIMM 2A) Four DIMMs, full memory configuration Memory controller Integrated in - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 18
Dual-Core Intel Core™ i3 Specification Processor number CPU speed Ci3-2130 3.4GHz Description Ci3-2100 3.1 GHz Bus speed Bus/core ratio Intel Smart cache size External Clock Frequency (BLK) 100MHz Core Max Ratio Limit 34 Core Min Ratio Limit 9 3 MB External Clock Frequency (BLK) 100 MHz Core - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 19
Quad-Core Intel Xeon Specification Processor number CPU speed XE3-1280 3.5 GHz XE3-1270 3.4 GHz Description XE3-1240 XE3-1230 3.3 GHz 3.2 GHz XE3-1225 3.1 GHz XE3-1220 3.1 GHz Bus speed Bus/core ratio Intel Smart cache size Cores/Threads External Clock Frequency (BLK) 100 MHz Core Max - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 20
Environmental specification Item Temperature range Operating Non-operating Humidity (non-condensing) Operating Non-operating Acoustic noise SAS Mode (Idle) SAS Mode (Operating) SATA Mode (Idle) SATA Mode (Operating) Description 5-35°C (41-95°F) -20-60C (-4-140°F) 8-90% RH 5-95% RH 43dBA / 5.6 BA - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 21
Length Width Description ATX (Advanced Technology Extended) 304.8mm 243.84mm System Dimensions Height 43.6 mm Depth 638mm Width Server weight (maximum configuration, approximate) 444mm Basic configuration (excluding the 12.7KG keyboard and mouse) Fully loaded configuration (including the - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 22
Power supply specification AR320 F2 supports 400W power supply modules. For Fixed Power Supply Model Item Description DPS-400AB-12E Type 400W Dimensions Height 40.0 mm (1.57 in.) Depth 150 mm (5.9 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 23
For Redundant Power Supply Model Item Type Dimensions Height Depth Width Weight (approximate) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Inrush current Power supply output power Description DPS-500WB A+RPS-450-1 E 400W 40.0 mm (1.57 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 24
Appearance of System Front view Item 1 2 3 4 5 6 7 8 9 10 11 12 13 Icon Component USB 2.0 Ports HDD activity indicator Power indicator LAN1 activity indicator Description Connects to USB devices. Indicates the status of a system hard drive. Indicates the system power status. Indicates the system - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 25
. USB 2.0 ports Connects to USB devices. 10/100 iKVM LAN port System ID button PCIe slot covers Connect to an Internet or intranet network. For server management use. System identification button. Protects to an Internet or intranet network. 21 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 26
Internal Component Item Description 1 Power module bay 2 Fan duct 3 PCIe slot cage 4 System fans 5 Release sliders for the HDD cages. 6 Release sliders for the ODD cages. 22 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 27
located on the : Front panel Hot-plug HDD carrier LAN port Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Front Panel LED Description Number LED 1 Power 2 HDD Activity 3 LAN1 Activity Color Green Green -Green Status Solid On Blink Off - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 28
Hard Disk Drive Sequence & LED Description A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states. Status HDD access HDD failure HDD rebuild Green Blinking On -- Amber -On Blinking Description Ongoing hot-plug HDD activity Hot-plug - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 29
System Block Diagram 25 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 30
Motherboard Placement and Jumper Setting Motherboard Component This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system. 26 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 31
CLR_PWD 21 CLR_CMOS 23 SATA0_3 25 USB_A1 Clear CMOS jumper 1-2 Close: Normal operation. (Default) 2-3 Close: Clear CMOS data. SATA port 0~3 Vertical USB connector 22 SATA5 24 SATA 4 26 SB_PANEL 27 Description 10/100 LAN port for sever management intranet network.(top) USB ports. (bottom) LAN1 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 32
27 USB2 29 BIOS_RCVR 31 BAT 33 BMC_ROM1 35 U8 Front USB2 cable connector BIOS recovery jumper 1-2 Close: Normal operation. (Default) 2-3 Close: BIOS recovery mode. Battery BMC ROM BMC controller 28 U56 30 USB1 32 COM2 34 PCI16X Intel C204 PCH chipset Front USB 1 cable connector Connects to serial - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 33
Hardware This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the Acer AR320 F2 Server, please pay attention to each section's instruction and tools needed. NOTE: The screws for the different components vary in size - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 34
Chassis Cover Removal and Installation Removing the top cover 1. Press the top cover release button located oh the edge of server. 2. Slide the top cover toward the rear of the chassis to disengage it. 30 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 35
CPU Installation / Removal The mainboard supports one LGA1155 processor socket supporting Dual-Core Intel Xeon processor. You have the option to upgrade the default processor. Observe the following guidelines when replacing a processor. • Before removing a processor, make - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 36
Heat Sink Installation / Removal 1. Use a long-nosed screwdriver to loosen the four heat sink screws. 2. Lift the heat sink away from the mainboard. 3. Lay down the heat sink in an upright position - with the thermal patch facing upward. Do not let the thermal patch touch the work surface. 32 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 37
Memory Installation / Removal The motherboard supports DDR3 memory modules, whereby BIOS will automatically detect memory capacity and specifications. Memory modules are designed so that they can be inserted only in one - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 38
PCI Expansion Card Installation / Removal Acer AR320 F2 has one bus slots with of two separate bus segments: PCI16X - PCI-E x16 slot Install the expansion card 1. Lift the riser bracket slightly, then pull it out from the server chassis. 2. Insert the card into the selected slot and secure the - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 39
Hard Disk Drive Installation / Removal Below is the instruction of HDD installation and removal SOP. 1. Press the release button 2. Pull the blank out of the drive bay. 3. Slide hard disk into blank. 4. Secure the - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 40
Power supply installation / Removal The AR320 F2 supports 400 watts power supply modules. The system ships out with only one power supply module installed. Install a hot-swap power supply module 1. Remove the four - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 41
System Fan Installation / Removal Follow these instructions to remove and install the system fan: 1. Disconnect all necessary cable connections. 2. Lift the system fan. Below illustrated is the location of system fan. Please follow the below instruction to connect the respective system fan cable. 37 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 42
System Fan Cable Corresponding Location: No. FAN1 FAN3 (CN1) FAN3 (CN2) FAN4 (CN1) FAN4 (CN2) FAN5 FAN6 Cable Color Black/Red/Yellow/Brown Black/Red/Yellow/Brown Grey/Red/Black/White Black/Red/Yellow/Brown Grey/Red/Black/White Black/Red/Yellow/Brown Black/Red/Yellow/Brown System Fan Cable Color - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 43
Cable Routing Cable Routing image No Suggest Cable No Suggest Cable 1 SAS Cable (8708EM2) 2 Power cable 3 USB cable 4 Front panel board cable 5 SATA cable (onboard SATA to ODD) 6 SMBus cable 7 Case open intrusion cable 8 System fan cable 39 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 44
setup NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. Ask qualified technician for assistance. NOTE: The screenshots used in this guide display default system values. These values may not be the same those found in your system. 40 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 45
is already turned on, close all open applications, then restart the server. 2. During POST, press F2 If you fail to press F2 before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup's menu bar. Use the left and right arrow keys to move - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 46
Main Menu Parameter System BIOS Version Build Date Processor CPU Type Core Frequency Count Memory Size System Date System Time Description Display system BIOS version and build date. Option Technical specifications for the installed processor. Total size of system memory detected during POST Set - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 47
Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. 43 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 48
. VT allows a single platform to run Disabled multiple operating systems in independent partitions. Intel AES-NI Support (Intel Advanced Encryption Standard Instructions) Intel EIST Support (Enhanced Intel SpeedStep Technology) Intel Turbo Boost Technology Intel Advanced Encryption Standard - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 49
), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second. Display Processor EMT64 support status Display Processor core count information. Display processor stepping information. Display Microcode Revision. Display Intel - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 50
Memory Configuration Parameter Total Memory DIMM Information #1A/1B/2A/2B Status Memory Retest Description Option Total size of system memory detected during POST The size of memory installed on each of the DDR3 slots. Select whether to delete the historical memory dataYes log. System memory - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 51
Chipset Configuration Parameter Intel VT-d Technology Intel TXT Technology ME Subsystem Configuration ME Subsystem Description Enable/Disable Intel VD-d Technology function. Option Enabled Disabled Enable/Disable Intel TXT Technology function. Enabled Disabled Press [Enter] for advanced - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 52
ACPI Settings Parameter HPET Support (High Precision Event Timer) WHEA Support (Windows Hardware Error Architecture) Description Enable/Disable HPET Support. Enable/Disable WHEA Support. Option Enabled Disabled Enabled Disabled 48 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 53
SATA/SAS Configuration 49 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 54
to the RAID setup utility. IDE RAID ACHI When set to AHCI, the SATA controller enables its AHCI functionality. However, its RAID functions will be disabled and the RAID setup utility at boot time. This item will prompt when the SATA mode is Intel RAID set to RAID. LSI RAID Select the desired - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 55
PCI Configuration Parameter PERR# Generation Description Enable/Disable PERR Generation. Option Enabled Disabled SERR# Generation Enable/Disable SERR Generation. Enabled Disabled PCI Express Slot #1 I/O ROM Onboard Graphics Controller When enabled, This setting will initialize the Enabled - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 56
USB controller will function normally. Enabled Disabled Enables or disables support for legacy USB devices. Enabled Disabled Enable I/O port 60h/64h emulation support. This should be enabled for the complete USB Keyboard Legacy support for non-USB aware OS. Define USB Mass Storage Device Start - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 57
for the serial port. Displays Serial Port 1/2 device setting information Option Enabled Disabled Change Serial Port 1/2 device settings. When set to Auto allows the server's BIOS or OS to select a configuration. Auto IO=3F8; IRQ=4 IO=3F8h; IRQ=3,4,5,6,7,10,11,12 IO=2F8h; IRQ=3,4,5,6,7,10,11,12 IO - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 58
Power Configuration Parameter Deep Power Off Mode Power On by RTC Alarm Restore on AC Power Loss ASPM Support Description Enable or Disable Deep Power Off Mode. Select whether to wake up the system when an RTC alarm is detected. Defines the power state - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 59
Console Redirection Parameter Console Redirection Terminal Type Bits per second Data Bits Parity Stop Bits Flow Control Description Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Option Serial Port 1 Serial Port 2 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 60
is to capture Terminal data. Enables or disables extended terminal resolution. Enabled Disabled Enabled Disabled On Legacy OS, the number of Rows 80x24 and Columns supported redirection. 80X25 56 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 61
on Boot field is enabled, a password will be required to boot up the server. To enable or disable this field, an Administrator password must first be set. Parameter BIOS Write Protect function. Enabled Disabled TPM Support Select Enabled to activate TPM support feature. Enabled Disabled 57 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 62
TPM State TPM Operation Current TPM Status Information Select Enabled to activate TPM State function. Schedule TPM operation. Display current TPM status information. Enabled Disabled None Enable Take Ownership Disable Ownership 58 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 63
Setting a System Password 1. Use the up/down keys to select a password parameter (Set Administrator Password or Set User Password), then press Enter. A password box will appear. 2. Type a password then press Enter. The password may consist of up to eight alphanumeric characters (A-Z, a-z, 0-9). 3. - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 64
Server Management Menu Parameter System Information Event Log Configuration Description Displays basic system ID information, as well as BIOS version. Press Enter to access the related submenu. Displays Event Log advanced settings. Press Enter to access the related submenu. Option 60 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 65
System Information The System Information submenu is a simple display page for basic system ID information, Firmware version, and LAN settings. Parameter IPMI LAN Selection BMC IP Address Source IP Address IP Subnet Mask Description Option Determine the network settings. Dedicated When set to - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 66
Event Log Configuration 62 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 67
Parameter Change Smbios Event Configuration View Smbios Event Log Description Press Enter to access the related submenu. Displays Smbios Event Log . Press Enter to View Smbios Event Log Option View System Event Log Displays Systems Event Log . Press Enter to View System Event Log Erase Event Log - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 68
priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable. By default, the server searches for boot devices in the following order: 1. Hard drive 2. Optical disk drive 3. Removable device 4. Network device 5. UEFI device Parameter UEFI Boot - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 69
Boot Manager Menu The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the drive(s) specified is not bootable. Parameter Built-in EFI Shell IBA GE Slot 00CB v1365 IBA GE Slot 0300 v1365 Description Press Enter to boot to Built-in EFI Shell. - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 70
Exit Menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Save Changes and Exit Discard Changes and Exit Save Changes Discard Changes Load Default Settings Save as User Default Settings Load User Default Settings - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 71
please refer to the system specifications or installation and configuration guide for more detailed information. Intel platform RAID configuration Set RAID Controller in Legacy Mode NOTE. Currently, Intel onboard SATA RAID only supports Legacy mode. Please change PCI ROM Priority setting from EFI - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 72
in Legacy Mode NOTE. Currently, LSI onboard SATA RAID only supports Legacy mode. Please change PCI ROM Priority SATA RAID 1. Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server. 2. During POST, press F2 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 73
F10 to save the setting before exit from BIOS Setup. Entering LSI onboard SATA RAID BIOS Utility Please press Ctrl-M when you see the RAID BIOS during utility and press + + to reboot the server. Creating a RAID Volume 1. Select Configuration from Management Menu. 2. Select New - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 74
Management Menu and select YES to exit the Software RAID Configuration Utility. 2. Press + + to reboot the server. 3. Now you can start to install OS. MegaRAID SAS 9240-4I / 9260-8I RAID Configuration Set RAID Controller in EFI Mode or Legacy Mode 1. Please enter BIOS Setup during - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 75
Please select Exit in left panel 5. Press Ctrl+Alt+Del to reboot the server. Creating a RAID Volume 1. Launch the configuration menu. 2. Select Configuration left panel 3. Select New Configuration and click on Next. 4. Select Manual Configuration and click on Next. 5. Hold the Ctrl key and select - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 76
Yes and press Ctrl+Alt+Del to reboot the system. 3041E-R RAID configuration Set RAID Controller in Legacy Mode NOTE. Currently, 3041E-R only supports Legacy mode. Please change PCI ROM Priority setting from EFI Compatible ROM to Legacy ROM in BIOS Setup. PCI ROM Priority [Legacy ROM] Entering - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 77
Initializing a RAID Volume 1. After you create the array by pressing , it initializes the RAID Volume automatically. Assigning a Hot Spare Drive 1. Select SAS3041E and press . 2. Select RAID Properties and press . 3. Select View Existing Array and press . 4. Select Manage - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 78
Troubleshooting Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 79
and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED doesn't come on but works normally. 1. material on it. Check with a known good disc. 2. Ensure the CD/DVD-ROM driver is installed properly. 3. CD/DVD-ROM drive. CD/DVD-ROM drive can play audio - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 80
BIOS Setup. 2. Loop-back. 3. Main board. Printing failed. 1. Ensure the printer driver is properly installed. Refer to the printer service manual. 2. Printer. 3. Printer cable. 4. Main board. Printer problems. 1. Refer to the service manual for the printer. Some or all keys on keyboard do not - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 81
BMC Event and iKVM Event Troubleshooting Sensor Name Troubleshooting CPU_Temp SYS Temp InletAirR DIMM1A DIMM1B DIMM2A DIMM2B P_VCC_CPU P5V P_1V05_PCH P_1V5_VDDQ P3V3 P12V P3V_BAT PSU01 PSU02 BP_HDD1_P5V BP_HDD1_P12V BP_HDD2_P5V BP_HDD2_P12V BP_HDD3_P5V BP_HDD3_P12V BP_HDD4_P5V BP_HDD4_P12V - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 82
BP_FAN_3A BP_FAN_3B BP_FAN_4A BP_FAN_4B BP_FAN_5A BP_FAN_6A CPU The BP fan speed is too slow, please check the specified BP fan if the fan works functionally. The BP fan speed is too slow, please check the specified BP fan if the fan works functionally. The BP fan speed is too slow, please check - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 83
BIOS Beep Codes BIOS Beep Codes Table PEI Beep Codes # of Beeps 1 1 2 3 3 4 4 7 Description Memory not Installed. Memory was installed twice (InstallPeiMemory routine in PEI Core called twice) Recovery started DXEIPL was not found DXE Core Firmware Volume was not found Recovery failed S3 Resume - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 84
becomes corrupt the boot block can be used to restore the BIOS to a working state. To restore your BIOS, please follow the instructions listed below: Recovery Instruction: 1. Change xxx.ROM to amiboot.rom. 2. Copy amiboot.rom and AFUDOS.exe to USB diskette. 3. Setting BIOS Recovery jump to enabled - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 85
6. BIOS update. 81 - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 86
BIOS POST Error Messages List BIOS POST error message list PEI Phase Status Code Progress Code 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D - 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F 0x30 0x31 0x32 0x33 0x34 0x35 0x36 0x37 0x38 0x39 0x3A 0x3B 0x3C 0x3D 0x3E 0x3F-0x4E 0x4F PEI Error - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 87
0x71 0x72 0x73 0x74 0x75 0x76 0x77 0x78 0x79 Description DXE Core is started NVRAM initialization Installation of the South Bridge Runtime Services CPU DXE initialization is started CPU DXE initialization (CPU module specific) CPU DXE initialization (CPU module specific) CPU DXE initialization (CPU - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 88
DXE initialization codes Boot Device Selection (BDS) phase is started Driver connecting is started PCI Bus initialization is started PCI Bus Codes section below) Ready To Boot event Legacy Boot event Exit Boot Services event Runtime Set Virtual Address MAP Begin Runtime Set Virtual Address MAP End - Acer AR320 F2 | Acer AR320 F2 Server Service Guide - Page 89
"Error Symptoms List" on page 60. If you still cannot solve the problem, continue with this check: 1. Check the power supply voltages. If the voltages correct, remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or