Acer AR360 F1 User Manual

Acer AR360 F1 Manual

Acer AR360 F1 manual content summary:

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    AR360 F1 Series User Guide
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    Copyright © 2010. All Rights Reserved. Acer AR360 F1 Series User Guide Acer AR360 F1 Model Number : Serial Number: Purchase Date: Place of Purchase:
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    iii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do
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    . • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. • To avoid damage of internal components and to prevent
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    in performance, indicating a need for service • the product does not operate normally after following the operating instructions Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require
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    of the reach of small children. Disposal instructions Do not throw this electronic device into the (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm Industries Alliance at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org. Tips
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    vii If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use. Finding your comfort
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    viii • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. • Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity. • Eliminate glare and reflections
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    and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. Caution Changes or modifications
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    make or model, nor does it imply that any product is compatible with all of Telecom's network services. 2 This equipment is not capable, under all operating conditions, of correct operation at the higher speeds set to operate within the following limits for compliance with Telecom's Specifications:
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    minute period for any single manual call initiation, and b The compliance with Telecom's specifications, the associated equipment Telecom lines will always continue to support pulse dialing. 7 Use of pulse Should such problems occur, the user should NOT contact the telecom Fault Service. 8 This
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    . Laserproduct klasse 1 Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal. Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC
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    Power-on problems 20 Configuring the system OS 22 Turning off the system 23 3 System upgrades 25 Installation precautions 27 ESD precautions 27 Pre-installation instructions 27 Post-installation instructions 28 Removal and replacement procedures 29 Extend the server from the rack
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    DMI Event Logging Boot Settings Boot Device Priority Hard Disk Drives CD/DVD Drive Exit 5 System troubleshooting Resetting the system Initial system startup problems BIOS error beep codes Initial troubleshooting checklist Hardware diagnostic testing Checking the boot-up status 51 58 60 61 61 63 66
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    operating system 120 Specific problems and corrective actions 121 Appendix A: Server management tools Server management overview RAID Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface System Information Server
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    xvi
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    1 System tour
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    2 1 System tour Overview The AR360 F1 is a high-performance 1U rack-mount dual-socket server that supports up to two new generations of Intel architecture processors (Intel® Xeon 5500 series and Intel® Xeon 5600 series processors), DDR3 memory technology, PCI Express Gen2 (5.0Gb/s) quad onboard
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    3 External and internal structure Front panel The illustration below shows the system front panel. With 2.5-inch HDD bays No. Icon 1 2 Component Optical drive System ID / status / fault indicator 3 System ID button 4 LAN2 activity indicator 5 LAN1 activity indicator 6 Power button
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    4 1 System tour No. Icon 7 Component HDD activity indicator 8 Power indicator 9 Hot-plug HDD activity indicator 10 Hot-plug HDD status indicator 11 Rack handles 12 2.5-inch hard disk drive (HDD) bays Front panel LED indicator status LED indicator LED color LED state Power Green
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    5 LED indicator System ID / status / fault indicator LAN activity indicators (LAN1, LAN2) LED color LED state Status Blue On System ID button pressed Blue Blinking IPMI-activated system ID Red On CPU overheat Red Fast Blink (1x/sec) Fan failure Red Slow Blink (1x/4sec) Power failure
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    6 Rear panel 1 System tour No. Component 1 Power supply modules 2 PS/2 mouse port 3 Server management port (RJ-45) (10/100 Mbps) 4 Low-profile PCI Express 2.0 x8 (x8 link) expansion slot 5 Full-height PCI Express 2.0 x16 (x16 link) expansion slot 6
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    7 Rear panel LED indicator status LED indicator System ID LED LED color LED state N/A Off Blue On Blue Blinking Status Normal System ID button pressed IPMI-activated system ID LAN port LED indicators LED indicator RJ45 LED (Left) RJ45 LED (Right) LED color N/A Green Amber Green Green
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    8 Internal components 1 System tour No. Component 1 Hard disk drive bay 2 System fan modules 3 Memory modules 4 PCI riser board bracket assembly 5 Mainboard 6 Power supply module
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    9 Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below. 32
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    10 1 System tour No. Connector Description 1 P1-DIMM3A DDR3 sockets for processor 1 P1-DIMM3B P1-DIMM3C P1-DIMM2A P1-DIMM2B P1-DIMM2C P1-DIMM1A P1-DIMM1B P1-DIMM1C 2 CPU2 Processor 2 socket 3 JPW1 ATX 24-pin power connector 4 JPW2/JPW3 12V 8-pin power connectors 5 FAN1
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    11 No. Connector 17 T-SGPIO1 18 I-SATA0~5 19 USB 4/5 20 JL1 21 USB 6 22 JTPM 23 COM2 24 SXB3 25 SXB1 26 SXB2 27 UIOP 28 ID 29 LAN3/LAN4 30 LAN1/LAN2 31 COM1 32 IPMI LAN 33 USB 0/1 34 KB/MS 35 USB 2/3 36 COM1 37 JBT1 38 SP1 Description Serial General Purpose Input/Output header 1 SATA ports Note:
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    12 1 System tour No. Connector Description 39 FAN8 CPU1 FAN (Reserved) 40 CPU1 Processor 1 socket 41 P2-DIMM1C DDR3 sockets for processor 2 P2-DIMM1B P2-DIMM1A P2-DIMM2C P2-DIMM2B P2-DIMM2A P2-DIMM3C P2-DIMM3B P2-DIMM3A 42 USB7 Front panel accessible USB headers (USB7)
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    13 Mainboard jumper settings No. Jumper Description 1 JBT1 Clear CMOS 2 JI2C1/ SMB to PCI-E slots JI2C2 3 JP3 ME Mode Select 4 JP5 ME Recovery Default Setting Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents. To clear CMOS,
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    14 No. Jumper Description 5 JPB BMC Enabled 6 JPG1 VGA Enable 7 JPL1/ GLAN1/GLAN2 JPL2 Enable 8 JPRST1 BMC/PHY Enable 9 JWD Watch Dog Default Setting Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (reset) 1 System tour Note: Jumpers not indicated
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    15 Mainboard LEDs No. LED 1 D20 2 LE1 3 LE11 Description BMC heartbeat LED Standby power LED System ID LED State Green blinking Solid green Solid blue Status Normal Power on System ID
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    16 1 System tour
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    2 System setup
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    produced by electrical devices such as air conditioners, radio and TV transmitters, etc. Package contents Ensure you have the following items: • Acer AR360 system • Acer AR360 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing
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    : The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Rear connections Note: Consult the operating system manual for
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    starts up and displays a welcome message on the monitor. After that, a series of POST messages appears. The POST messages indicate if the system is running Lock, and Scroll Lock indicators on the keyboard light up. Power-on problems If the system does not boot after you have applied power, check
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    21 • No power comes from the grounded power outlet. Have an electrician check your power outlet. • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure
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    system. Note: To purchase the Acer Smart Server Manager software, contact your local Acer representative. To start using Smart Setup to close the disc tray. 6 On the Acer Smart Setup window, select OS Installation. 7 Follow all onscreen instructions. For more information, refer to the Smart
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    Turning off the system There are two ways to turn off the server - via software or via hardware. The software procedure below applies turn off the system via hardware: If you cannot shut down the server using the software, press and hold the power button for at least four seconds. Quickly pressing the
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    24 2 System setup
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    3 System upgrades
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    26 3 System upgrades
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    and foam packing. Pre-installation instructions Perform the steps below before you open the server or before you remove or server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service
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    a flat, stable surface. 5 Open the system according to the instructions on page 32 6 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are
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    or more of the following procedures: • Extend the server from the rack If you are performing service procedures in an Acer branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components. For more information
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    Warning! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active
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    the power cord. The system is now without power. Remove the server from the rack To remove the server from a third-party rack: 1 Power down the server. 2 Extend the server from the rack 3 Disconnect the cabling and remove the server from the rack. For more information, refer to the documentation
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    you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Preinstallation instructions" on page 27. You need to open the server before you can install additional components or access the system's internal components. Refer to the following sections for
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    33 Installing the top cover 1 Perform the pre-installation instructions described on page 27. 2 Install the top cover. (1) Place the top cover on the chassis so that the tabs on the cover align with the
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    server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives. Proceed to the next step for instructions. Note: The operating system you use must have RAID support
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    35 Determining drive status Each HDD carrier features two status LED indicators (see page 3) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators. 2.5" HDD Description Onboard SATA RAID HDD present no
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    carrier latch to release the lever. (3) Pull the lever up. (4) Grasp the lever and pull the carrier from the chassis. 4 Observe the post-installation instructions described on page 28. Installing a 2.5" hard disk drive with carrier 1 Slide the HDD carrier all the way into the drive bay. 2 Use the
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    HDD cage (1). 5 Slide the HDD cage out of the system chassis (2). 6 Observe the post-installation instructions described on page 28. Removing and installing an optical drive The system supports a slim SATA optical drive. Removing an optical drive 1 Observe the ESD precautions described on page 27
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    38 3 System upgrades 5 Pull the tab away from the drive and push the drive out of the system.(3)
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    39 Installing an optical drive 1 Remove the ODD slot cover if present. 2 Insert the ODD into the system chassis. The drive is properly inserted if you hear a click and the locking tab locks into place (1).
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    40 3 System upgrades 3 Plug the power and data cables to the new optical drive (2), (3). 4 Observe the post-installation instructions described on page 28. Note: I-SATA5 port is reserved for connecting to the installed optical drive.
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    two power supplies installed. If you only have one power supply installed, before removing or replacing the power supply, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power
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    you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Press the main power button on the front of the chassis and failed power supply module out of the server. 3 Install a new power supply module with the exact same model.
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    Plug the AC power cord back into the module and power up the server by pushing the power on button. Replacing a system fan The system has BIOS (see Chapter 4). To replace a fan module: 1 Perform the pre-installation instructions described on page 27. Warning! The system fan becomes very hot when the
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    module. (1) Insert the new fan into the chassis and push downwards until firmly seated. (2) Connect the fan cable to the mainboard. 5 Observe the post-installation instructions described on page 28.
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    Warning! It is not recommended that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to prevent damage to the CPU or the CPU socket. 1 Remove power from the system and unplug the AC power cord from the power
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    46 3 System upgrades 4 Using a screwdriver, loosen the heatsink screws from the mainboard. 5 Lift the heat sink away from the processor. 6 Lay down the heat sink in an upright position - with the thermal patch facing upward. Do not let the thermal patch touch the work surface. Installing a
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    or you may damage the CPU.) 5 Add the two remaining screws then finish the installation by fully tightening all four screws. 6 Observe the post-installation instructions on pagepage 28.
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    processor Processor configuration guidelines The server supports two LGA 1366 processor sockets supporting dualcore or quad-core Intel installing a second processor, make sure it has same stepping and frequency specifications as the default processor. • Handle the processor and the heat sink
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    49 (4) Grasp the installed processor by its edges and lift it out of its socket. (5) Store the old processor inside an anti-static bag. 7 Remove the new processor from its protective packaging. 8 Install the new processor. (1) Hold the processor by its edges. Make sure the alignment tabs on the
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    applied so that both contact surfaces are still visible. 10 Install the heatsink (see "Installing a heatsink" on page page 46). 11 Observe the post-installation instructions described on page page 28. 12 Repeat the steps above to replace the second processor.
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    51 Upgrading the system memory System memory interface The system has eighteen DIMM slots. Each CPU controls nine slots. The DIMM slots support DDR3-1333 registered/unbuffered ECC memory modules. For single rank and dual rank RDIMM, a maximum 3 DIMMs per channel and a total 18 DIMMs can be
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    Note: 1. Place DIMMs in "X" location. DIMM population must correspond to the above tables. 2. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 3. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability). 4. Do not mix UDIMMs with RDIMMs. 5. 3-DIMM per channel configuration is only
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    : 1. Place DIMMs in "X" location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability). 5. Do not mix UDIMMs with RDIMMs. 6. 3-DIMM per channel configuration is only
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    128-bit data access that spans Channel 1 and Channel 2. This is done to support SDDC for DRAM devices with 8-bit wide data ports. The same address is used is detectable by bad ECC. Lockstep Channel mode is the only RAS mode that supports x8 SDDC. • Channel 3 has no function and can't be populated in
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    Note: 1. Place DIMMs in "X" location. DIMM population must correspond to the above tables. 2. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 3. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability). 4. Do not mix UDIMMs with RDIMMs. 5. 3-DIMM per channel configuration is only
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    memory should be the same type, size and manufacturer. Same rule is applied to CPU2. • Intel® Xeon® Processor 5500 Series CPUs do NOT support the memory sparing mode. Sparing mode single processor configuration: Channel 1 DIMM slots Channel 2 DIMM slots Channel 3 DIMM slots Notes Configuration
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    Note: 1. Place DIMMs in "X" location. DIMM population must correspond to the above tables. 2. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 3. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability). 4. Do not mix UDIMMs with RDIMMs. 5. 3-DIMM per channel configuration is only
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    like this: Item Density Rank Bit Organization Speed Description 1GB, 2GB,4GB,8GB. Intel Xeon Processor 5500 Series CPU supports DIMM organized by 1Gb or 2Gb DRAM chips. Intel Xeon 5600 Series CPU supports DIMM organized by 1Gb, 2Gb or 4Gb DRAM chip. 1R = Single Rank 2R = Dual Rank 4R = Quad
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    into the socket, you may have inserted it incorrectly. Reverse the orientation of the DIMM and insert it again. 4 Observe the post-installation instructions described on page page 28. 5 Reconfigure the system memory. See "To reconfigure the system memory" section on page page 60 for more information
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    60 Removing a memory module: 3 System upgrades Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Remove the memory module. a Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1). b Gently pull the
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    expansion card Your server has a preinstalled riser card designed specifically for use in the 1U rackmount chassis. Depending on the type of riser card installed, you can install the following expansion cards: • Left riser card (pre-installed) • PCIe® 2.0 x16 slot (left) • Acer Flex I/O slot (left
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    62 3 System upgrades 3 Align the card in the system (1) then push the card into the slot (2). 4 Push the card I/O board to firmly seat it (1) and close the slider(2).
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    63 5 Connect the appropriate cables to the card. 6 Observe the post-installation instructions on page page 28. Installing the right riser card Important: The right side riser card should be low-profile with a length under 5.6" (14.2cm). Perform
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    64 3 System upgrades 2 Insert the riser into the mainboard (1) and fasten the two (2) screws (2).
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    65 3 Slide the front locking latch in the direction shown (3) and remove the PCI slot shield. (4) 4 Insert the add-on card into the riser card (5) and slide the slot locking latch closed (6). 5 Observe the post-installation instructions on page 28.
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    equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more assembly. The equipment rack must be installed according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an
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    the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload. System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet.
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    68 3 System upgrades The figure below shows the server in a rack-mount position.
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    of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the
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    Installing the system into the rack Caution: To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confirm that the left and right inner rails have been correctly identified. 2 Remove the inner rails
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    with an audible click. 4 Attach the rear inner rails to both sides of the server. a Align the holes on the left and right rear inner rails to the hooks on the left and right sides of the server (2). b Slide the rails to the front until the rails lock into place with an
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    72 3 System upgrades 5 Count the U positions and hold numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. 6 Install the mounting rails to the rack posts. a Align and insert the tabs on the left and right
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    73 b Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2).
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    74 3 System upgrades 7 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound. Caution: To avoid personal injury, care should be taken when pressing the inner rail release latches and
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    75 8 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below.
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    76 3 System upgrades
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    4 System BIOS
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    for your server. The AMI F2> key while the system is booting up. Each main BIOS menu option is described in this manual the BIOS has default text messages built in. Acer retains the option to include, omit or change any setup navigation process. These keys include , , , and arrow
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    not upgrade the BIOS unless your system has a BIOSrelated issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Acer be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you have to update the BIOS, do not
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    80 4 System BIOS Main setup When you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup screen by selecting the main tab on the top of the screen. The main BIOS setup screen is shown below. System Overview System Time/System Date Use
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    81 Logical Count: This item displays the number of CPU cores installed in your system as detected by the BIOS. System Memory This displays the size of memory available in the system as detected by the BIOS. Populated Size Displays the size of the memory modules installed in the system as detected by
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    82 4 System BIOS Advanced Settings Use the arrow keys to select Boot Setup and press to access the submenu items: Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST
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    83 Bootup Num-Lock: Selects the Power-on state for Numlock key. Wait For 'F1' If Error: Forces the system to wait until the key is pressed if an error occurs. Interrupt 19 Capture: Interrupt 19 is the software interrupt that handles the boot disk function. When this item
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    to manually configure the CPU Ratio. Select Auto to allow the BIOS to automatically configure the CPU Ratio based on the processor installed on the motherboard. C1E Support: Select Enabled to use the feature of Enhanced Halt State. C1E significantly reduces the CPU's power consumption by reducing
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    Enabled, the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache in the forward or backward manner to improve CPU performance. Important: The following feature is only available if supported by the processor and/or operating system. Adjacent Cache
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    4 System BIOS Important: The following feature is only available if supported by the processor and/or operating system. Simultaneous Multi-Threading: Set to Enabled to use simultaneous multi-threading technology, which will result in increased CPU performance. Active Processor Cores: Set to Enabled
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    87 Advanced Chipset Control The items included in the Advanced Chipset Settings submenu are listed below: CPU Bridge Configuration QPI Links Speed: This feature selects QPI data transfer speed. Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI
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    88 4 System BIOS Memory Frequency: This feature enables you to force a DDR3 frequency slower than what the system has detected. Memory Mode: Set the memory mode. • Independent - All DIMMs are available to the operating system. • Channel Mirror - The motherboard maintains two identical copies of
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    ], [48], [56], [64], [72], [80], [88], [96], [104], [112], and [120]. Intel VT-d: Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to VMM through the DMAR ACPI Tables. This feature offers fullyprotected I/O resource-sharing
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    the coalesce feature. Please refer to your add-on card user guide for the desired setting. SouthBridge configuration This feature allows you to ports to enable. Legacy USB Support: Select Enabled to use Legacy USB devices. If set to Auto, legacy USB support will be automatically enabled if a
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    91 BIOS EHCI Hand-Off: Enable or disable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand-Off support. When enabled, the EHCI Interface will be changed from BIOS-controlled to OS-controlled. IDE/SATA configuration
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    system must be equipped with a 48-bit LBA mode addressing. If not, contact your manufacturer or install an ATA/133 IDE controller card that supports 48-bit LBA mode. • Block (Multi-Sector Transfer) - Block Mode boosts the IDE drive performance by increasing the amount of data transferred. Only 512
  • Acer AR360 F1 | User Manual - Page 109
    Analysis and Reporting Technology (SMART) can help predict impending drive failures. Select Auto to allow the BIOS to automatically detect hard disk drive support. • 32Bit Data Transfer - Select Enable to enable the function of 32-bit IDE data transfer. IDE Detect Timeout (Sec): Use this feature to
  • Acer AR360 F1 | User Manual - Page 110
    OS: Yes allows the OS to configure Plug & Play devices. (This is not required for system boot if your system has an oerating syste that supports Plug & Play.) Select No to allow the BIOS to configure all devices in the system. PCI Latency Timer: This feature sets the latency timer of
  • Acer AR360 F1 | User Manual - Page 111
    95 Onboard LAN Option ROM Select: Select iSCSI to use the iSCSI Option ROM to boot the computing using a network device. Select PXE to use the PXE Option ROM to boot the computer using a network device. Boots Graphic Adapter Boot Priority: This feature allows you to select the graphics adapter to be
  • Acer AR360 F1 | User Manual - Page 112
    Configuration This feature allows you to monitor system health and review the status of each item as displayed. CPU Overheat Alarm that exceeds the CPU threshold temperature predefined by the CPU manufacturer may result in CPU overheat or system instability. When the CPU temperature reaches this
  • Acer AR360 F1 | User Manual - Page 113
    what its Temperature Tolerance is, and not the other way around. This results in better CPU thermal management. Acer has leveraged this feature by assigning a temperature status to certain thermal conditions the system fans, chassis ventilation and room temperature to correct any problems.
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    98 4 System BIOS Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is for your reference only. For more information on thermal management, please refer to Intel's Web site at www.intel.com. System Temperature: The system
  • Acer AR360 F1 | User Manual - Page 115
    Features: The options are ACPI v1.0, ACPI v2.0 and ACPI v3.0. Please refer to ACPI's website for further explanation: http:// www.acpi.info/. ACPI APIC Support: Select Enabled to include the ACPI APIC Table Pointer in the RSDT pointer list. Note: Only available when ACPI is enabled on an ACPI-aware
  • Acer AR360 F1 | User Manual - Page 116
    dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU. The high-performance event timer is used 8254 programmable interval timer. WHEA Support: Select Enabled to enable Windows Hardware Error Architecture (WHEA) support, which will provide a common
  • Acer AR360 F1 | User Manual - Page 117
    101 Security Settings The BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password: This item indicates if a supervisor password has been entered for the system. Not installed means such a password has not been used.
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    102 4 System BIOS User Access Level: (Available when Supervisor Password is set as above) Available options are: • Full Access - grants full User read and write access to the Setup Utility. • View Only - allows access to the Setup Utility but the fields cannot be changed. • Limited - allows only
  • Acer AR360 F1 | User Manual - Page 119
    103 Clear User Password: (Available only if User Password has been set) This item allows you to clear a user password after it has been entered. Password Check: If set to Setup, a password is required to enter the Setup Utility. If set to Always, the system will prompt for a password at bootup. Boot
  • Acer AR360 F1 | User Manual - Page 120
    104 4 System BIOS System Management Settings Use this feature to configure System Management settings. Product Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID • NIC1 Mac
  • Acer AR360 F1 | User Manual - Page 121
    allow the host server to allocate an IP address based on a table containing MAC Address/IP Address pairs that are manually entered (such digit number separated by dots should not exceed 255. Acer Address: The BIOS will automatically display the Acer address of this machine. This should be in decimal
  • Acer AR360 F1 | User Manual - Page 122
    BIOS Remote Access: This allows you to enable Remote Access support. If Remote Access is set to Enabled, the following items Redirection active during POST and Boot Loader. Caution: Some settings may not be supported by some operating systems. Terminal Type: Allows you to select the target terminal
  • Acer AR360 F1 | User Manual - Page 123
    107 Sredir Memory Display Delay: Defines the length of time in seconds to display memory information. DMI Event Logging This submenu allows you to view and configure the system event log. View Event Log: View the System Event Log.
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    108 Mark All Events as Read: Marks all events as read. 4 System BIOS Clear Event Log: This option clears the Event Log memory of all messages.
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    109 Boot Settings This submenu allows you to configure boot settings for the system. Retry Boot Devices: Select Enabled to allow the BIOS to attempt to reboot the system from all bootable devices after a boot failure. Boot Device Priority This feature allows you to specify the sequence of priority
  • Acer AR360 F1 | User Manual - Page 126
    110 Hard Disk Drives 4 System BIOS This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected. • 1st Drive • 2nd Drive • 3rd Drive CD/DVD Drive This feature allows you to specify
  • Acer AR360 F1 | User Manual - Page 127
    111 Exit Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters
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    112 4 System BIOS Discard Changes: Select this option and press to discard all the changes and return to the BIOS Setup Utility. Load Optimal Defaults: To set this feature, select Load Optimal Defaults from the Exit menu and press . Then, select OK to allow the BIOS to
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    113 Load Fail-Safe Defaults: To set this feature, select Load Fail-Safe Defaults from the Exit menu and press . The Fail-Safe settings are designed for maximum system stability, but not for maximum performance.
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    114 4 System BIOS
  • Acer AR360 F1 | User Manual - Page 131
    5 System troubleshooting
  • Acer AR360 F1 | User Manual - Page 132
    system Before going through in-depth troubleshooting, attempt first to reset the problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific
  • Acer AR360 F1 | User Manual - Page 133
    117 BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal
  • Acer AR360 F1 | User Manual - Page 134
    118 5 System troubleshooting Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. • system power button to turn the server on (power on indicator should be lit green)? • Are all device drivers properly installed? • Is hard
  • Acer AR360 F1 | User Manual - Page 135
    119 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral
  • Acer AR360 F1 | User Manual - Page 136
    120 5 System troubleshooting Verifying the condition of the storage devices As POST other device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the "HDD activity indicator does not light." on page 121. Confirming loading of the operating
  • Acer AR360 F1 | User Manual - Page 137
    corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. drive is compatible. • Make sure you have not exceeded the power budget for the server. Hard drives are not recognized. Do the following: • Make sure the disk controller
  • Acer AR360 F1 | User Manual - Page 138
    troubleshooting Bootable DVD drive is not detected. Make sure the Boot option setting in the BIOS setup utility is configured to allow the DVD drive to be the first bootable device. Newly installed memory modules are not detected. Do the following: • Make sure the memory modules specifications
  • Acer AR360 F1 | User Manual - Page 139
    to see if the problem is with the copy you are using. If the other version runs correctly on the system, contact your vendor about the defective software. System does not recognize all of the processors installed. Do the following: • Make sure the processor specifications comply with the system
  • Acer AR360 F1 | User Manual - Page 140
    124 5 System troubleshooting 2 Verify that the add-in video controller card is fully seated in its slot. 3 Reboot the system for the changes to take effect. 4 If there
  • Acer AR360 F1 | User Manual - Page 141
    Appendix A: Server management tools
  • Acer AR360 F1 | User Manual - Page 142
    refer Acer Smart Server Manager User Guide.. Allows you to install your choice of operating system for the server, clone system to set up multiple identical servers, update the system BIOS and firmware, set up BMC, and configure RAID for the system hard drivers. For detailed instructions on this
  • Acer AR360 F1 | User Manual - Page 143
    and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced > IDE/SATA Configuration submenu. 4 Change the setting of the Configure SATA#1 as field from IDE to RAID. 5 Select Intel of ICH Raid CodeBase option. 6 Press . 7 Select Ok to save
  • Acer AR360 F1 | User Manual - Page 144
    and then restart the server. 2 During POST, press to access the BIOS Setup Utility. 3 Select the Advanced > IDE/SATA Configuration submenu. 4 Change the setting of the Configure SATA#1 as field from IDE to RAID. 5 Select Adaptec of ICH Raid CodeBase option. 6 Press . 7 Select Ok to save
  • Acer AR360 F1 | User Manual - Page 145
    129 6 Select Array Type. 7 Configure the array properties. 8 Press Done when finish. 9 Press Y when prompted by "Do you want to create an array? (Yes/ No):". 10 Press any key to continue. 11 Now that the RAID volume is created, you can press to exit. Assigning Hot Spare drive A hot spare is a
  • Acer AR360 F1 | User Manual - Page 146
    130 Appendix A: Server management tools
  • Acer AR360 F1 | User Manual - Page 147
    Appendix B: Rack mount configuration
  • Acer AR360 F1 | User Manual - Page 148
    equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more assembly. The equipment rack must be installed according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an
  • Acer AR360 F1 | User Manual - Page 149
    133 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required
  • Acer AR360 F1 | User Manual - Page 150
    134 Appendix B: Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.
  • Acer AR360 F1 | User Manual - Page 151
    of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the
  • Acer AR360 F1 | User Manual - Page 152
    the rack Caution: To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Confi rm that the left and right inner rails have the component into the rack. 3 Attach the inner rails to both sides of the server.
  • Acer AR360 F1 | User Manual - Page 153
    the holes on the left and right rear inner rails (2) to the hooks on the left and right sides of the server. b Secure the chassis with six screws (3) as illustrated. 5 Install the mounting rails to the rack posts. a Align and insert the tabs on the left and
  • Acer AR360 F1 | User Manual - Page 154
    138 Appendix B: Rack mount configuration b Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2).
  • Acer AR360 F1 | User Manual - Page 155
    139 6 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound. Caution: To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
  • Acer AR360 F1 | User Manual - Page 156
    140 Appendix B: Rack mount configuration 7 For security purposes, you can use screws to secure the chassis handles to the front of the rack as illustrated below.
  • Acer AR360 F1 | User Manual - Page 157
    Appendix C: Acer Smart Console
  • Acer AR360 F1 | User Manual - Page 158
    User accounts are separated into three levels: No access, operator and administrator. Acer Smart Console also provides RADIUS and LDAP Client Support. Software requirements Supported environments: Microsoft Windows Vista, XP, Windows 2000, 2003 and Server 2008. JAVA: Version 6, update 12 or higher
  • Acer AR360 F1 | User Manual - Page 159
    to enter a username and password. 2 Enter the root username and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser. Both the username and password are case
  • Acer AR360 F1 | User Manual - Page 160
    144 Appendix C: Acer Smart Console Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function
  • Acer AR360 F1 | User Manual - Page 161
    Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor
  • Acer AR360 F1 | User Manual - Page 162
    146 Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to
  • Acer AR360 F1 | User Manual - Page 163
    the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users. The Configuration menu has the following options: • Alerts • Date and Time • LDAP • RADIUS
  • Acer AR360 F1 | User Manual - Page 164
    148 Appendix C: Acer Smart Console Alerts Allows you to designate up to 15 email recipients The Alerts page allows you to do the following: • Modify: Change the email address or the destination server. • Send Test Alert: Send a test alert to the designated email address. • Delete: Remove pre-set
  • Acer AR360 F1 | User Manual - Page 165
    set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list.
  • Acer AR360 F1 | User Manual - Page 166
    150 Appendix C: Acer Smart Console Configuring LDAP settings 1 On the LDAP Settings page and check Enable LDAP Authentication. 2 Enter the required information to access the LDAP server. 3 Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS 1 On the
  • Acer AR360 F1 | User Manual - Page 167
    151 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system. • Relative: Select this setting when using a Linux
  • Acer AR360 F1 | User Manual - Page 168
    152 Appendix C: Acer Smart Console settings by using DHCP (Dynamic Host Configuration Protocol) or manually. Configuring network settings 1 On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. 2 Click Save. Dynamic DNS The
  • Acer AR360 F1 | User Manual - Page 169
    153 Configuring Dynamic DNS 1 On the Dynamic DNS Settings page, check Enable Dynamic DNS. 2 Enter the required information to access the Dynamic DNS server. 3 Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session.
  • Acer AR360 F1 | User Manual - Page 170
    154 Appendix C: Acer Smart Console SMTP The SMTP option allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and
  • Acer AR360 F1 | User Manual - Page 171
    155 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload.
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    156 Appendix C: Acer Smart Console Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in
  • Acer AR360 F1 | User Manual - Page 173
    allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control.
  • Acer AR360 F1 | User Manual - Page 174
    158 Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server. Launching the KVM
  • Acer AR360 F1 | User Manual - Page 175
    159 Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and
  • Acer AR360 F1 | User Manual - Page 176
    160 Appendix C: Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then
  • Acer AR360 F1 | User Manual - Page 177
    upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation 1 On the CD-ROM Setting page, enter the share host server. 2 Enter the path to the CD-ROM image file. 3 Enter the user name (optional) and password
  • Acer AR360 F1 | User Manual - Page 178
    Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware 1 On to locate the firmware image file. 3 Click Upload to upload the image file to the server. Unite reset Unite reset allows you to reboot the BMC (IPMI) Controller. IP reset
  • Acer AR360 F1 | User Manual - Page 179
    . KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse. Virtual media Virtual storage Click this
  • Acer AR360 F1 | User Manual - Page 180
    164 Appendix C: Acer Smart Console • English Keyboard: The screen above shows the Virtual Click this item to start video recording on your remote server. Stop Recording:Click this item to stop video recording on your remote server. Playback This feature allows you to playback the media displays
  • Acer AR360 F1 | User Manual - Page 181
    • + • + • + • • • + • Options The options menu allows you to configure the settings for Hotkey, Preferences, Full-Screen Mode, OSD UI support. • Assign: Click a hotkey and select an action from the actions menu,
  • Acer AR360 F1 | User Manual - Page 182
    166 Appendix C: Acer Smart Console and then click Assign to assign the action to the hotkey. • Check this box to use the keyboard as an input device for your console redirection. Once keyboard support is enabled, you can configure repeat key timeout settings. Repeat Key Timeout: Use the handle on
  • Acer AR360 F1 | User Manual - Page 183
    submenu, click Video Stream Control to display the submenu. The Window pop-up menu will display. Check this box to enable Video Stream Flow Control support. Select the correct speed setting. After setting the speed click OK. Full-screen mode This feature allows you to set the video display to the
  • Acer AR360 F1 | User Manual - Page 184
    C: Acer Smart keyboard and mouse. Macro: Click this item to enable Macro support and use the Macro settings features. Video Recording: Click this user(s). IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote
  • Acer AR360 F1 | User Manual - Page 185
    169 Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session.
  • Acer AR360 F1 | User Manual - Page 186
    170 Appendix C: Acer Smart Console
  • Acer AR360 F1 | User Manual - Page 187
    171 Index A Adaptec onboard SATA RAID configuring 128 controller enabling 128 creation 128 Adaptec onboard SATA RAID Configuration Utility entering 128 B backplane board 2.5-inch HDD 13 C controller Intel onboard SATA RAID 127 F front panel 3 H hard disk drives 8 hard drive RAID configuration 127
  • Acer AR360 F1 | User Manual - Page 188
    172 mounting pattern 69, 135 precautions 132 RAID Volume creating 128 rear panel 6 S safety CD or DVD xii Index server management tools 126 system boards backplane board 13 mainboard 9 riser board 15 system fan modules 8 system tour 1, 17, 25, 77, 115
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AR360 F1 Series
User Guide