Acer Aspire 1710 Acer Aspire 1710 Service Guide
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- Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 1
Acer Aspire 1710 Series Service Guide Project Code: A15 Please note that Aspire 1710 has the same housing with Aspire 1700. And this model will not have service CD. Please refer to Aspire 1700 service CD (Part No.: VD.A08V7.001) for disassembling mpeg files. PRINTED IN TAIWAN - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 1710 service guide. Date Chapter Updates II - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 4
used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 5
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such part number change is made, it will not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 6
VI - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 7
Remove the battery 51 Remove the HDD module 51 Remove the combo drive 51 Remove the thermal module 52 Remove CPU 52 Remove the memory 52 Remove VGA card 52 Detach the wireless card 53 Remove moden card 53 Remove the inverter cover 53 Detach the upper system cover 54 Remove the LCD module - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 8
64 Remove the system fan 64 FDD Module 65 HDD Module 66 Combo Module 66 Chapter 4 Troubleshooting 68 System Check Procedures 69 External Diskette Drive Check 69 External CD-ROM Drive Check 69 Keyboard or Auxiliary Input Device Check 69 Memory check 70 Power System Check 70 Touchpad - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 9
Table of Contents IX - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 10
and HTT support T 80 GB or higher-capacity Desktop 5400rpm, 7200rpm HDD T Microsoft® Windows® XP Home/Pro operating system T Optional 6-in-1 Multimedia memory card reader module Multimedia T T T T T T DVD/CD-RW combo DVD Dual drive Audio input and output jacks Hardware 3D graphic engine Two - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 11
LCD and CRT display T Dual independent display support T Hardware 3D graphic engine Audio T 16-bit stereo audio (AC'97) T Two built-in stereo speakers T Audio ports for microphone-in and headphones Human-centric design and ergonomics T All-in-one design (incorporating hard drive, optical drive - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 12
display (LCD) supports SXGA resolution with 16 million colors at 1280 x 1024. Video Performance Your Aspire 1710 series computer features an accelerated graphics port (AGP) video system with Intel 865G embedded VGA engine and 64MB UMA RAM, and nVIDIA NV-34M/NV-36M series (64M/128M AGP card) as - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 13
LPT PAGE 20 TQFP) PAGE 23 FDD PAGE 23 8 7 6 5 PCI Card Bus PCMCIA ENE/CB1410 Slot PCI USB1/MDC Mini-PCI Slot MDC Slot RJ11 PAGE 19 USB0 Card Reader Connector 4 3 A Size Document Number Custom BLOCK DIAGRAM Date: Saturday, November 29, 2003 Sheet 2 2 of 1 Rev 1A 34 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 14
Board Layout Top View Chapter 1 5 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 15
16 Mini 1394 Connector 17 MIC Connector 18 Line Out Connector 19 Woofer Connector 20 VGA Board Connector 21 Battery Connector 22 RTC Battery Connector 23 PCI Board Connector 24 HDD Connector 25 CD/DVD-ROM Module Connector 26 HDD Power Connector 27 DDR RAM Socket-1 28 DDR RAM Socket-2 6 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 16
Bottom View 1 Audio DJ FFC Connector 2 Keyboard Connector 3 Speaker Connector 4 LED Board FFC Connector 5 FDD FFC Connector 6 Touchpad FFC Connector Chapter 1 7 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 17
4 5 6 7 8 9 Item Display Power button Keyboard Touchpad Click buttons & scroll key Large liquid crystal display (LCD) provides visual output. The scroll key scrolls the contents of a window up and down. Buttons and indicators for . 1 switch button for wired/wireless LAN, or Bluetooth (optional) - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 18
Closed front view # 1 2 3 Item Speakers Wireless communication indicator Power indicator Description Left and right speakers deliver stereo audio output. Lights when the Wireless LAN, or Bluetooth, capability is enabled. Lights when the computer is on. Chapter 1 9 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 19
the computer is turned off. Locks and release the lid (one on the right and one on the left). Accepts a 3.5 inch floppy disk, or a 6-in-1 card reader (optional). Press the eject button to remove a PC card from the PC card slot. The slot supports a standard Type II PC card (PCMCIA). 10 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 20
to audio line-out devices (e.g. speakers, headphones). Accepts audio line-in devices (e.g. audio CD player, stereo walkman). Selection is through the OS Windows mixer. Connects to an IEEE 1394 device. Connects to an IEEE 1394 device. Connects USB 2.0 devices. Connects the AC adapter. Chapter 1 11 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 21
Connects the built-in fax/data modem to a phone line. S-video Connects to a television or display device with S-video input. External display port Connects an external (VGA) display devices PS2 port Connects to a PS2 mouse. Kensington lock slot Attaches a security connector. 12 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 22
Bottom Panel # 1 2 3 Item Battery cover Sub-woofer Ventilation slots Description Protects the battery bay. Enhances the audio quality Enable the computer to stay cool, even after prolonged use. Chapter 1 13 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 23
# Icon Function Description 1 Hard Disk Drive Activity Lights when the hard disk drive is active. 2 Battery Charge Green--the AC adapter is connected and the battery is fully charged. Amber--the AC adapter is connected and the battery is charging. Off--the AC adapter is not connected, or - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 24
of the unit provide the following status information: # Icon 1 2 Function Power Mode InviLink Indicator Description Steady green--the computer is on (even if the hibernation mode. Indicates status of wireless or Bluetooth (optional) communications. Orange--WLAN Blue--Bluetooth Chapter 1 15 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 25
keys, two Windows keys and work in all applications. Toggle on and off by pressing the Scroll Lock Key. NOTE: If an external keyboard or keypad is connected to the computer, the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad. 16 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 26
keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Application key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 27
via the advanced section of the Power Management Properties in the Windows Control Panel. Switches display output between the system LCD, an external monitor and both the sytem LCD and external monitor. Note: UMA sku volume. Home End Functions as the g key. Functions as the d key. 18 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 28
Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Keyboard ergonomics The wide palm rest area - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 29
twice quickly. Tap once. Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over the selection. 20 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 30
the Launch Manager application. All five launch keys can be set by the user. To set the launch keys, run the Acer Manager. Launch key InviLink Icon Description Enable or disables wireless or Bluetooth (optional) connectivity. E-mail Launch your E-mail application Web browser Launches your - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 31
Hardware Specifications and Configurations System Board MajorChips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller CardBus Controller RTC Processor CPU type Item CPU package CPU core voltage CPU I/O voltage BIOS Item - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 32
Memory Item Memory controller Onboard memory size DIMM socket number Supports maximum memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel 865G 0MB 2 Sockets 1024MB Specification - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 33
~buffer, Mbytes/s) DC Power Requirements Voltage tolerance (including noise) Specification SEAGATE U9 ST380012A 80000 512 16 63 16383 2 1 5400RPM 1MB ATA-5 100 MB/Sec 5 +/- 5% 12V +/-10% Note: The drive receives DC power (5V or 12V) through a four-pin standard drive power connector 24 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 34
model name Performance Specification Transfer rate (KB/sec) Average Full Access time (typ.) Data Buffer Capacity Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification DVD-R (3.95G), DVD-RAM (2.6G), DVDRAM (4.7G) CD-RW, Photo CD, Video CD, Enhanced Music CD, - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 35
. (*9) Disk: ODSC-PARA Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, PhotoCD (multiSession), Video CD, CD-Extra(CD+), CD-text Slope Dimensions, Weight Eject DVD: DVD-ROM, Specification 26 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 36
/ 2.5V, 1.5V, NO 8X AGP (Accelerated Graphic Port) Bus 1024 x768 (32bit colors) 1024x768 (32 bit colors) 1280x1024 (32 bit colors) 1600x1200 (32 bit colors) Video Memory Item Fixed or upgradeable Video memory size Specification Fixed, share the system memory 32MB Parallel Port Item Parallel port - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 37
SIMPLO Li-ION 6600mAH 3.8V 12 4S3P 14.4V Specification DC-AC LCD Inverter Item Vendor & model name Input voltage (V) Input current (mA) Output voltage Output voltage frequency (kHz) Output Current Ambit 10 ~ 20V 1A (max.) 725Vrms 40 ~ 65Hz 1.5 mArms ~ 3.75mArms Specification 28 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 38
for LCD display (V) Supply voltage for LCD backlight (Vrms) Specification QDI (Quanta Display Inc.) QD17EL07 17" 337.9mmX270.3mm TFT SXGA (1280X1024) 262K Keyboard hotkey 300(min.)/450(typ.) 16ms 220(typ.)/270(max.) 1.25(typ.)/1.33(max.) None 5 (typ.) 725 (typ.) AC Adapter Item Vendor & model name - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 39
device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time. Phenomenon T The buzzer beeps T The Sleep indicator lights up T All power shuts off T The display shuts off T Hard disk drive is in standby mode. (spindle turned-off) 30 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 40
Chapter 1 31 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 41
also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. Press during POST to enter multi-boot menu. In this menu, user can change boot - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 42
Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys ( Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system. 33 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 43
Info. Parameter Floppy Disk Drive Serial Number UUID Number Description Shows floppy drive type informaiton. This field displays the serial number of this unit. UUID=32bytes Chapter 2 34 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 44
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. 35 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 45
in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory Video Memory Fast Boot Power on display LCD Auto Dim F12 Boot Menu Description Format/Option Sets the system time. Format: HH:MM:SS (hour:minute - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 46
Infrared Port Parallel Port Mode Base I/O address Interrupt DMA channel Legacy USB Support Description Options Enables, disables or auto detects the infrared port. Disabled/ set to ECP. Enables, disables USB interface devices support under DOS mode. Option: Disabled or Enabled 37 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 47
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Chapter 2 38 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 48
do not appear on the screen. 3. Press e. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. 39 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 49
in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e. After setting the password, the computer sets the User Password parameter to "Set". 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 50
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. 41 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 51
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2 42 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 52
data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS. 43 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 53
hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 54
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chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T An ESD mat T A Philips screw driver T A tweezers T Hex screw driver NOTE: Use an ESD wristband to avoid the risk of - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 56
procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Jewelry such as watches, rings and bracelets should be removed before service disassembly. 47 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 57
Battery Cx2 MDC Modem Card Memory Cx1 Optical Drive Module (Please see next page) Cx4 VGA Card (AGP Card) Disconnect subwoofer cable Cx2 x2 Cx4 Subwoofer HDD Module Thermal Module (FAN Sink) w/ screws *4pcs Wireless Card Disconnect HDD power cable and IDE coaxial cable Rx4 x4 CPU - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 58
Panel (Upper Case Assy) Audio DJ Board Cable Ox2 Touchpad Bracket Ox1 Audio DJ Board Ox4 Touchpad Switch Board x1 Lid Switch Cable Main Board w/ Fan Cx2 Main Board Main Board Bracket Fan Optical Drive Module FDD Module FDD FFC Bx3 FDD Bracket FDD Ex3 Optical Bracket ODD 49 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 59
Screw List Item Description B SCREW MM25025ICI0 C SCREW MM25040IL60 D SCREW MM25060IL69 E SCREW MM20030ICI3 F SCREW MM20080ICI6 G SCREW MM20100ICI3 H SCREW MS17025B202 I SCREW MBEA1001012 J SCREW MF30060PBJ5 K SCREW MM25070ICI5 L SCREW MS25060ILR1 M SCREW MS25060P527 O - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 60
or dummy battery module. Remove the HDD module 1. Remove the 4 screws that secure the HDD module. 2. Lift the HDD module and detach the IDE connector and power connector at the same time. Remove the combo drive 1. Remove the one screw as shown here. 2. Detach the Combo drive. 51 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 61
the thermal module 1. Disconnect the fan power connector. 1. Remove the three screws as shown here. 2. Remove the thermal module. Remove CPU 1. Open the CPU lever, remove the CPU and close the lever. Remove the memory 1. Remove the memory Remove VGA card 1. Disconnect the VGA connector. 2. Release - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 62
1. Detach the wireless card. 2. Disconnect the two wireless cables. Remove moden card 1. Remove the screws on the MDC (modem card) 2. Detach the card from the modem cable. 3. Release the cable Remove the inverter cover 1. Remove the screws as shown here. 2. Remove the inverter cover. 53 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 63
one side, and the two screws on the other. . 2. Remove the hinge covers on each side 3. Detach the upper system cover (middle cover). Remove the LCD module 1. Detach the LED cable from the LED board. 2. Remove the screws that secure the hinge. And the other side. 3. Detach the - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 64
screws on the edge of the LCD panel on both sides. 3. Detach the LCD skirting board (LCD bezel) by following the instruction here. 4. Remove the TEN screws on the side mount. 5. Remove the LCD panel. Remove the inverter board 1. Remove the tape and disconnect the inverter cable. 55 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 65
2. Follow the same procedure on the other inverter cable. 3. Disconnect the inverter power cable from the inverter board. 4. Remove the mylar that covering the inverter board. 5. Remove the two screws that secure the inverter board bracket. Chapter 3 56 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 66
Remove the wireless module 1. Remove the two screws that secure the wireless antenna. 2. Remove the antenna. 3. Repeat the same procedure on the other side. 4. Remove the wireless module. Remove the side bracket 1. Remove the two screws as shown here. Then remove the side bracket. 57 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 67
2. Repeat the same procedure on the other side bracket. Remove the LED cable attached on the LCD outer shield. Remove the subwoofer 1. Disconnect the subwoofer cable. 2. Remove the two screws that secure the subwoofer. 3. Remove the subwoofer. Chapter 3 58 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 68
keyboard and disconnect the attached cable. Remove the LED board 1. Detach the LED ribbon cable. 2. Remove the four screws that secure the LED board. 59 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 69
3. Lift the LED board and disconnect the LED cable at the same time. 4. Disconnect the LED ribbon cable from the LED board. Detach the front panel 1. Disconnect the touch pad ribbon cable. 2. Remove the three screws as shown here. 3. Turn the unit upside down, and then remove the group of FOUR, the - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 70
. 4. Remove the DJ board. Remove the touch pad 1. Remove the mylar here. 2. Disconnect the two ribbon cables to the touch pad. 3. Remove the mylar. 61 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 71
touch pad board. Remove the lid switch cable 1. Disconnect the lid switch cable by releasing the screw. 2. Remove the lid switch cable. Remove the floppy drive 1. Disconnect the floppy cable 2. Remove the three screws Chapter 3 62 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 72
1. Remove the tape 2. Remove the aluminum tape (the tape can be damaged while servicing, please make sure you have a spare one). 3. Remove the tape here. 4. Disconnect the speaker cable. 5. Remove the screw as shown here. 6. And the one on the other side. 7. Remove the speaker set. 63 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 73
screw as shown 4. Remove the PCI board. 5. Remove the six screws that secure the I/O shield. 6. Remove the I/O shield. 7. Disconnect the system fan power connector. 8. Remove the two screws, one on each side, that secure the mainboard. 9. Remove the mainboard from the mainboard bracket. Remove the - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 74
2. Remove the system fan. 3. This completes the disassembly procedures of Aspire 1710. FDD Module 1. Disconnect the ribbon cable. 2. Remove the screws as shown here. 3. Remove the FDD bracket away from the floppy drive. 65 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 75
HDD Module 1. Disconnect the HDD power cable and then the IDE coaxial cable. 2. Remove the screws that secure the HDD, and the other side. 3. Remove the bracket from the HDD. Combo Module 1. Remove the three screws as shown here. 2. Remove the bracket. Chapter 3 66 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 76
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 78
do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer: T Numeric keypad T External keyboard 69 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 79
the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: T "Check the Power Adapter - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 80
noise from the power adapter does not always indicate a defect. 3. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. 4. If the operational charge does not work, see "Check the Battery Pack" on page 72. 71 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 81
the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 82
the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 73 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 83
Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 84
Data BIOS ROM System board I/O device IRQ conflict Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board 75 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 85
-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 70. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 86
adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 70. Hold and press the power switch for more than 4 seconds. System board See "Check the Battery Pack" on page 72. Battery pack System board 77 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 87
Mode" on page 30. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See "Hibernation Mode" on page 30. LCD cover switch System board Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 88
display does not work correctly. USB does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 89
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 90
all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 91
Jumper and Connector Locations Top View Chapter 5 Chapter 5 82 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 92
25 CON17 26 CON16 27 CON15 28 CON14 Mini 1394 Connector MIC Connector Line Out Connector Woofer Connector VGA Board Connector Battery Connector RTC Battery Connector PCI Board Connector HDD Connector CD/DVD-ROM Module Connector HDD Power Connector DDR RAM Socket-1 DDR RAM Socket-1 83 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 93
Bottom View 1 CON36 Audio DJ FFC Connector 2 CON31 Keyboard Connector 3 CON35 Speaker Connector 4 CON33 LED Board FFC Connector 5 CON30 FDD FFC Connector 6 CON34 Touchpad FFC Connector Chapter 5 84 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 94
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information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 96
Exploded Diagram Base Assy. 87 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 97
Top Assy. Chapter 6 88 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 98
LCD Module NOTE: The part numbers appear on the exploded diagram are vendor's part number. Please refer to the FRU list for Acer part number. 89 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 99
Picture Adapter Battery Board Mainboard No. Partname Part Number ADAPTER DELTA ADP-180W PFC 3 PINS BATTERY 2.2AHR 12CELLS LI-LON LISIMPL WIRELESS LAN BOARD (802.11g) WNC MDC MD BOARD AMBIT AGERE MODEM nVIDIA GeForce FX Go5200 NV-34M 64MB AGP CARD nVIDIA GeForce FX Go5700 NV-36M 64MB AGP CARD - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 100
CARD SLOT Partname POWER CORD ITALIAN POWER CORD DANISH POWER CORD SWISS LAUNCH BOARD FFC CABLE (LAUNCH BOARD TO MB) FFC CABLE (TOUCHPAD TO TOUCH SWITCH) FFC CABLE (TOUCH SWITH TO M/B) AUDIO DJ FFC CABLE (AUDIO BOARD TO M/B) COVER SWITCH CABLE (LID SWITCH CABLE) LED CABLE ON LCD PANEL Part Number - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 101
Picture No. Partname TOUCH PAD BRACKET Part Number 33.A08V7.002 CPU/Processor FDD/Floppy Disc Drive MIDDLE COVER W/ NAME PLATE 42.A15V7.001 001 FDD FFC CABLE FDD BRACKET 50.A15V7.004 33.A08V7.005 HDD/Hard Disc Drive Heatsink Keyboard Chapter 6 HDD 3.5" 80G U7 5400RPM SEAGATE ST380022A HDD - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 102
UK KEYBOARD SUNREX US INTERNATIONAL LCD MODULE 17 IN. TFT SXGA QDI QD17EL07 Part Number KB.A1506.011 KB LCD 17 IN. TFT SXGA QDI QD17EL07 LK.17009.001 INVERTER BOARD WIRELESS LAN ANTENNA Y CABLE LCD CABLE SET LCD HINGE R+L 17 IN. 55.A08V7.006 50.A15V7.005 50.A15V7.006 6K.A15V7.001 93 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 103
PANEL W/ LED CABLE LOGO 17 IN. Part Number 60.A15V7.006 Memory ODD/Optical Disc Drive Pointing Device LCD BUTTOM LCD BEZEL W/ ACER LOGO 17 IN. 42.A08V7.005 60.A08V7.006 LCD LATCH 17 IN. LCD SPRING 17 IN. LCD DECORATION BAR 17 IN. 47.A08V7.001 47.A08V7.002 47.A08V7.004 DDR 333 256MB 0.11U, CL - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 104
No. TOUCHPAD Partname WINTER SOLUTION 6-IN-1 CARD READER SPEAKER R+L VECO 28KC04-1 Screws SPEAKER FOIL MS25025IBX8 SCREW MS25180I100 SCREW MS25100B371 SCREW MS0601BILQ1 SCREW MS25060IM01 SCREW MM30050ICI4 Part Number 55.A08V7.004 LA.A0801.001 23.A08V7.004 47. .020 86.A08V7.021 95 Aspire 1710 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 105
Definition and Configuration Model Name Definition Appendix A Model Number 1711SCi LCD DT 17.0" SXGA DT 17.0" SXGA CPU DTP42.8GHz DTP42.8GHz 1711SMi DT 17.0" SXGA DTP42.8GHz 1712SMi DT 17.0" SXGA DTP43.0GHz DT 17.0" SXGA DTP43.0GHz 1714SMi DT 17.0" SXGA DTP43.4GHz Memory 512MB 512MB - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 106
97 Aspire 1610 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 107
Appendix B Test Compatible Components This computer's compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B 98 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 108
Windows XP Environment Test Processor Item Memory LCD Hard Disk Drive DVD-ROM Drive 8X DVD/CD-RW Combo AC Adapter (3 pin) Power Cord Battery Li-Ion, 12 cells CRT Port Specifications Graphics 21" Dell Trinitron 21" ViewSonic GS790 ViewSonic GS773 Dell 2000FP LCD Monitor: LCD Acer AL722 LCD - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 109
Specifications Printer: HP Laser Jet 2100 HP Desk Jet 840C HP Desk Jet 930C ZIP: IOMega ZIP 100 (LPT Port) Cable: LL5 cable HDD: IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive HP3425 Printer Handy Drive: USB Drive 256MB USB Drive 128MB USB Mouse: Acer USB Mouse M012B0 Microsoft Wireless Optical USB - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 110
Item Specifications USB Keyboard: TARGUS Wheel Mouse SILITEK K/B SK-6000 NMB K/B ZIPPY USB K/B TK532 USB Keypad: ZIPPY USB Keypad KW-610 Wireless Keyboard & Mouse: ACER Keyboard+Mouse+Receiver Logitech Keyboard Mouse+Receiver USB Camera: Petaex optixo 330 USB CCD: Intel YC72 Dlin DSC 350 USB CCD - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 111
GB LAN LAN Hub S-Video PC Card Appendix B Specifications USB Scanner: HP ScanJet 5300c HP ScanJet 5200c USB Speaker: Philips USB Speaker Dss330 Philips USB Speaker (DIGITAL Speaker System) USB HUB: PCI_USB HUB/UH-400 USB HUB NET \UH-124 USB to Serial Adapter: USB to serial Adapter UB-75 USB Gamepad - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 112
PC CARD DRIVE Zip Card: IOMEGA USB ZIP 250 1394 CardBus Card: Compaq 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 Wireless LAN Card \ WL-211F CARD Reader: Apapter PCMCIA 4 in 1 SONY Memory Stick Card Reader \MSAC-PC2 PQI CF CARD Reader PNY - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 113
Bluetooth Item Specifications PDA: Fujitsu PDA Mobile phone: Sony Ericsson T68 Mouse & Keyboard: Microsoft Bluetooth wireless Mouse and keyboard Printer: HP Deskjet 450 with Ericsson bluetooth card Appendix B 104 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 114
105 Aspire 1610 - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 115
valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides T User's manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 116
107 Appendix C - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 117
type 22 D Index Index DC-AC LCD Inverter 28 DIMM Combinations 23 Disassembly CD-ROM/DVD-ROM Module 51 Machine 46 Procedure Flowchart 48 Display 1 display hotkeys 18 Display Standby Mode 30 DVD-ROM Interface 25 E Error Symptom-to-Spare Part Index 73 External CD-ROM Drive Check 69 F Features 1 Flash - Acer Aspire 1710 | Acer Aspire 1710 Service Guide - Page 118
LCD 29 M Machine Disassembly 46 Memory Check 70 Modem 23 N Notebook Manager hotkey 18 O Online Support Information 106 P Panel 7, 84 Bottom 13 right 10, 11 Parallel Port 27 PC Card 14, 28 PCMCIA 28 Power Management 30 Power System Check 70 Battery Pack 72 Power Adapter 71 R RTC 22 S Second Level