Acer Aspire 3000 Aspire 3000 / 3500 / 5000 Service Guide
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- Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 1
Aspire 3000/3500/5000 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 3000/3500/5000 service guide. Date 2005/05/02 Chapter Chapter 1 / page 2 Updates Integrated 3D AGP graphic issue 2 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 3
system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 5
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 6
6 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 7
35 Security 37 Boot 41 Exit 42 BIOS Flash Utility 43 Chapter 3 Machine Disassembly and Replacement 46 General Information 47 Before You Begin 47 Disassembly Procedure Flowchart 48 Removing the Battery 50 Removing the Hard Disc Drive Module 50 Disassembling the Hard Disc Drive Module 50 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 8
FRU Error Message 79 Intermittent Problems 82 Undetermined Problems 83 Chapter 5 Jumper and Connector Locations 84 Top View 84 Bottom View 86 Cahpter 6 FRU (Field Replaceable Unit) List 88 Aspire 3000/5000 Exploded Diagram 89 Aspire 3000/3500/5000 Series 101 Appendix A Model Definition - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 9
Table of Contents III - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 10
/100 hard disk DVD-Dual or Combo drive Display and graphics T Color Thin-Film Transistor (TFT) LCD displaying at -- 15" XGA (1024 X 768) -- 15.4" WXGA (1280 X 800) -- 15.4" WXGA Acer CrystalBrite (1280 X 800) T SiSM661MX integrated 3D graphics with up to 64 MB of VRAM, supporting Microsoft® DirectX - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 11
DC-in jack for AC adaptor Pleaes aware of these two items only for Aspire 3000/5000 case usage : Note 1: Integrated 3D AGP graphics with up to 128 MB of shared memory based on system configuration with 512MB system memory Note 2: Integrated 3D AGP graphics with up to 64 MB of shared memory based on - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 12
ICS 952801 PCI 33MHz D USB 48MHz REF 14.318MHz Page 2 3V_ALWAYS 5VPCU 3V_S5 3V/5V 1.8V_S5 3VSUS C 5VSUS +3V +5V Page 22 15V 2.5VSUS 2.5V/1.25V 1.25VREF +2.5V DDR_VTT B Page 23 1.2V/1.5V 1.8V Page 24 +1.2V_HT +1.5V +1.8V CPU CORE VCC_CORE Page 25 A BATTERY CHARGER Page 26 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 13
System Block Diagram (For Aspire 3500) Aspire 3500 is Intel® platform. It has different system block diagram from Aspire 3000/5000. Aspire 3500 system block diagram will be released later. 4 Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 14
(For Aspire 3000/5000) Top View [13] [14] [17] [18] [21] [22] [23] [28] [31] [42] [15] [16] [19] [20] [24] [25] [26] [27] [29] [30] [32] [33] [34][35][36][41][37] [38] [39][40] 13 Power Jack 15 Battery Connector 17 302ELV LVDS Encoder 19 MINI PCI 21 CPU Socket 23 USB Connector - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 15
29 DDR SO-DIMM Socket2 31 PCMCIA Connector 33 USB Connector 35 Microphone Jack 37 WLAN Button 39 Battery LED 41 Audio Codec ALC203 Bottom View 30 Southbridge 963L 32 HDD Connector 34 LineOut Jack 36 LineIn Jack 38 Bluetooth button 40 Power LED 42 FAN Connector [02] [03] - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 16
3 LED Board Connector 5 Keyboard Connector 7 Touchpad Board Connector 9 Clock Generator 11 MDC Connector 4 Modem Connector 6 Bluetooth Module Connector 8 Internal Microphone Connector 10 PCMCIA Connector 12 Internal Speaker Connector Chapter 1 7 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 17
screen Microphone Keyboard Palmrest Click buttons (Left and right) Touchpad Status indicators Launch keys Power button Description Also called LCD (Liquid Crystal Display), displays computer output. Internal microphone for sound recording. For entering data into you computer. Comfortable support - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 18
Power indicator Description Left and right speakers deliver stereo audio output. Lights up when the computer is on. 3 Battery indicator Lights up when the battery is being charged. 4 # Ite5m 6 7 # Item 8 9 Bluetooth communication button/ indicator (for selected models) DesWcriirpetleiosns - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 19
. USB 2.0 port Network jack Modem jack Ventilation slots Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Connects to an Ethernet 10/100 based network. Connects to a phone line. Enable the computer to stay cool, even after prolonged use. 10 Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 20
AC adaptor. External display port Connects to a display device (e.g., external monitor, LCD projector). Security keylock Connects to a Kensington-compatible computer security lock. Bottom view # 1 2 3 4 5 6 Item Hard disc bay Battery release latch Battery bay Battery lock Cooling fan Memory - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 21
the status of Bluetooth communication. 4 Power Lights when the computer is on. 5 Battery Lights when the battery is being charged. NOTE: 1. Charging: the light shows amber when the battery is charging. NOTE: 2. Fully charged: light shows green when in AC mode. 12 Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 22
at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. They are mail, Web browser, Acer Empowering key " ", an"dAcoenr e user-programmable button. eManager" on page 23 eFMn-aFn3agePbr"ureot nscsapan"gebe23re" stoetr"ubAnyceturhseeArsc.eTroesMeat nthaegeWr - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 23
Windows would be to connect an external keypad. When [ is on, the screen moves one line control keys on embedded keypad Num lock on Type numbers in a normal manner. Hold while using cursor-control keys. 14 Num lock off Hold while using cursorcontrol keys. Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 24
all windows) This key has the same effect as clicking the right mouse button; it opens the application's context menu. Hot Keys The computer employs hot keys or key combinations to access most of the computer's controls like screen contrast and brightness, volume output and the BIOS Utility - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 25
the sound volume. Fn-x Fn-¨z Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness. Special keys You can locate the Euro symbol at the upper-center (for European keyboard) and/or bottom-right (Chinese keyboard) of your keyboard. To type: 16 Aspire - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 26
the keyboard.symbol at the upper-center of the keyboard (for European keyboard, you can use both method). NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 27
scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. 18 Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 28
Function Left button (1) Right button (4) Touchpad (2) Execute Click twice quickly. Tap twice (at the same speed as double-clicking a mouse button). Select Click once. Tap once. Drag Click and hold, then use finger to drag the cursor on the touchpad. Tap twice (at the same speed as double - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 29
CPU core voltage CPU I/O voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Second Level Cache Item Cache controller Controller SiS M760GX+SiS 963L for Aspire 3000/5000 SiS M661MX+SiS 963L for Aspire 3500 RealTek ALC203 AC - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 30
Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification 1024KB/512KB (exclusive) total effective cache: 1152KB/640KB for Mobile AMD Turion 64 processor (Aspire 5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 31
memory configurations. You may combine DIMMs with various capacities to form other combinations. LAN Interface Item Chipset Supports b+g Mini-PCI type II Specification Floppy Disk Drive Interface Item Vendor & model name Floppy Disk Specifications 44MB) 18 80 2 MB 300 22 Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 32
Interface Item Vendor & model name General Specification Interface Disc Diameter Loading Type Drive Mounting Read/Write Mounting Orientation Buffer Under Run Power consumption Interface Specification DVD/CDRW TOSHIBA TS-L462A Remark Enhanced IDE (ATAPI) 8cm/12cm Drawer Type Horizontal/Vertical - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 33
) - MPEG1 Video DVD DVD-ROM (Book 1.02), DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD±RW Play DVD-AUDIO except the case that required CPPM (Content protection for prerecorded Media) Write Method Load: Manual Release: (a) Electrical - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 34
-RW, high-speed CD-RW, Ultra-speed CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 35
; one on the front side Enable/Disable by BIOS Setup PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus Type II (No Tpye III) One type II Right side NO Yes (IRQ17) Specification 26 Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 36
vendor Total number of keypads Windows keys Internal & external keyboard work simultaneously Specification EC NS PC97551 keyboard controller Darfon 88-/89-key Yes Yes Battery Item Vendor & model name Battery Type Pack capacity Nominal voltage Number of battery cell Package configuration Package - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 37
Specification 60/60 40/50 0 to 50 -20 to -60 AC Adapter Item Vendor & model name Input Requirements Maximum input current (A, @90Vac inrush current will be less than 50A and 100A when the adapter is connected to 115Vac and 230Vac respectively. It should provide an efficiency Aspire 3000/3500//5000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 38
AC Adapter Item subject product rated 100-120V 60Hz must meet the EMI requirements of FCC part 15, Subpart B for Class B Digital Device and get FCC Certification before T All power shuts off T The display shuts off T Hard disk drive is in standby mode. (spindle turned-off) Environmental Requirements - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 39
4.0G Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays Material Indicators Switch Specification 364(W) x 279(D) 6.17 lbs (2.8kg) for 15.4" WXGA LCD model Three USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) Card slot DC-in jack for AC adaptor One Plastic LED indicator for - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 40
Chapter 1 31 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 41
run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to "disabled". If you - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 42
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 43
Security Boot Exit CPU Type : CPU Speed : HDD Model Name : HDD Serial Number : ATAPI Model Name : Mobile AMD Sempron (TM) Processor 2600+ ATAPI Serial Number None System BIOS Ver V1.0 VGA BIOS Ver KBC Ver Serial Number Asset Tag Number Produce Name xxxxxxxxxxxxxxxxxxxxxx N/A Aspire 3000 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 44
Memory: Extended Memory: Video Memory Quiet Boot: Power on display: Network boot F12 Boot Menu D2D Recovery USB BIOS Legacy Item Specific Help [15:56:48] [03/18/2005] , , or 640 KB selects field. Shows system base memory size 446MB Shows extended memory size [64 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 45
the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory VGA Memory Fast Boot Power on display Network Boot F12 Boot Menu D2D Recovery USB BIOS Legacy Support Description Format/Option - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 46
screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot on Boot Clear Clear Clear 43883445 [Enter] [Enter] [Enter] [Disabled] Item Specific Help When shown as [Locked], the hard drive password - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 47
screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot protects the BIOS Setup Utility to return your notebook computer to your dealer to - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 48
3. Press e. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 49
setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 40 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 50
CD-ROM in module bay. Info. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit CD-ROM/DVD Drive Floppy Devices +Hard Drive Network Boot Item Specific Help + and - indicate device categories. Use to expand/collapses. Boot order is top-down using only the top device in each - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 51
and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 52
T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 53
Chapter 2 44 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 54
45 Chapter 2 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 55
on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 56
Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system . NOTE: Aspire 9100 series product uses mylar or tape to fasten - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 57
and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery HDD Module *2 HDD HDD Holder *2 Dimm Cover Memory *1 Modem - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 58
LCD Module 4 LCD Cushions *4 LCD Bezel *1 Inverter *4 LCD LCD Panel LCD Coaxial Cable *4 LCD Brackets Screw List Item Description A SCREW F040 9 5.0X5.0 9.5X(IO) R00 B SCREW M2.0X0.4P+3FP ZK(NL) C SCREW M2.5 K 5/2 X0.85 4 ZK(NL) D SCREW M2.5X0.45+10K NIL E SCREW M2.5X0.45+8K ZBL F - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 59
the battery. Removing the Hard Disc Drive Module 1. See "Removing the Battery" on page 50. 2. Remove the screw securing the hard disk drive (HDD) cover. 3. Then remove the HDD cover. 4. Pull the HDD module backwards as shown. 5. Remove the HDD module. Disassembling the Hard Disc Drive Module - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 60
the ODD module outwards with a flat headed screw driver. 5. Then remove the ODD module. Disassembling the Optical Disc Drive Module 1. Remove two screws securing the ODD bracket. 2. Then remove the ODD bracket. Removing the Memory 1. See "Removing the Battery" on page 50. 2. Remove the two screws - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 61
Chapter 3 52 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 62
Battery" on page 50. 2. Open the notebook as image shows. 3. Detach the middle cover carefully then remove it. Removing the Keyboard 1. See "Removing the Battery remove the keyboard. Removing the Fan, the CPU Thermal Module and the CPU 1. See "Removing the Battery" on page 50. 2. See "Removing the - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 63
you average the force to each screw, therefore the CPU module can be secured well. 9. Release the CPU lock with a flat headed screw driver. 10. Then detch the CPU from the socket carefully. Removing the Wireless LAN Card 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 64
Removing the LCD Module 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover" on page 53. 3. See "Removing the Keyboard" on page 53. 4. Disconnect the inverter cable with a flat headed screw driver. 5. Take out the LVDS cable then disconnect the LVDS cable. 6. Tear off the - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 65
Disassembling the LCD Module Removing the LCD Bezel 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover" on page 53. 3. See "Removing the Keyboard" on page 53. 4. See "Removing the Fan, the CPU Thermal Module and the CPU" on page 53. 5. See "Removing the Wireless LAN Card" on - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 66
57 Chapter 3 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 67
the upper case assembly. Removing the Power Board 1. See "Removing the Battery" on page 50. 2. See "Removing the Hard Disc Drive Module" on page 50. 3. See "Removing the Optical Disc Drive Module" on page 51. 4. See "Removing the Memory" on page 51. 5. See "Removing the LCD Module" on page 53 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 68
the Touchpad Bracket, the Touchpad Board and the Touchpad 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover" on page 53. remove the touchpad bracket. 11. Use a flat headed screw driver to detach the touchpad board. 12. Then detach the touchpad carefully. 59 Chapter 3 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 69
board cable. 7. Disconnect the CIR receiver cable. 8. Then disconnect the audio board FFC cable. 9. Disconnect the speaker set cable. 10. Then detach set from the lower case. Removing the SW DJ Board Assembly 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover" on page 53. 3. - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 70
. 9. Remove the two screws securing the SW DJ board and SW DJ board bracket. 10. Then remove the SW DJ board. Removing the Audio Board 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover" on page 53. 3. See "Removing the Keyboard" on page 53. 4. See "Removing the Power Board - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 71
module. 7. Then detach the VGA thermal module. Removing the Modem Board 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover" on page 53. 3. See " on page 60. 8. See "Removing the Audio Board" on page 61. 9. See "Removing the VGA Thermal Module" on page 61. Chapter 3 62 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 72
the main board from the lower case carefully. Removing the Control Board 1. See "Removing the Battery" on page 50. 2. See "Removing the Middle Cover See "Removing the SW DJ Board Assembly" on page 60. 8. See "Removing the Audio Board" on page 61. 9. See "Removing the VGA Thermal Module" on page 61 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 73
Chapter 3 64 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 74
65 Chapter 3 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 75
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems). Go To - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 76
If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. External CD-ROM Drive Check Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 77
the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 78
+19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see "Undetermined Problems" on page 83. T If the voltage is not correct, go to the next - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 79
in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 80
can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 83. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 81
Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 82
Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 83
every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 68. Reconnect the LCD connector Hard disk drive LCD inverter ID - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 84
values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 85
Description Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 86
1-2 1 POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 87
the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 88
page 68. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 68. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 89
the LCD. Action in Sequence Keyboard (if control is from the keyboard) Hard disk drive System board See "Hibernation Mode" on page 34. Press Fn+oand see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Hibernation Mode" on page - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 90
Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 91
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 92
any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 93
[30] [32] [33] [34][35][36][41][37] [38] [39][40] 13 (PJ1) 15 (CN14) 17 (U18) 19 (CN17) 21 (U21) Power Jack Battery Connector 302ELV LVDS Encoder MINI PCI CPU Socket Chapter 5 14 (CN12) 16 (CN15) 18 (CN16) 20 (U20) 22 (CN18) CRT Connector ODD Connector RJ45 & RJ11 Connector Northbridge M760GX - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 94
PCMCIA Connector USB Connector Microphone Jack WLAN Button Battery LED Audio Codec ALC203 24 (U22) 26 (BT1) 28 (U25) 30 (U26) 32 (CN23) 34 (CN26) 36 (CN27) 38 (SW3) 40 (LED1) 42 (CN13) BIOS ROM RTC Battery LAN PHY RTL8201CP Southbridge 963L HDD Connector LineOut Jack LineIn Jack Bluetooth button - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 95
LED Board Connector Keyboard Connector Touchpad Board Connector Clock Generator MDC Connector 2 (CN1) 4 (CN3) 6 (CN5) 8 (CN7) 10 (U13) 12 (CN11) Panel Connector Modem Connector Bluetooth Module Connector Internal Microphone Connector PCMCIA Connector Internal Speaker Connector Chapter 5 86 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 96
87 Chapter 5 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 97
information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 98
Aspire 3000/5000 Exploded Diagram Aspire 3000/5000 FRU List Adapter Battery 89 NS ADAPTER 65W 3 PIN DELTA SADP- AP.06501.005 65KB BF 19V NS ADAPTER 65W 3 PIN LITE-ON PA- AP.06503.006 1650-02 Q2 19V NS ADAPTER 65W 3 PIN HIPRO HP- OK066B13QT AP.06506.001 Chapter 6 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 99
Aspire 3000/5000 FRU List Board NS BATTERY SANYO LI-ION 4S2P 4.4A BT.T5003.001 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BT.T5005.001 BATTERY SANYO LI-ION 4S1P 2.2A 4UR18650F-2-QC141 BT.T5003.002 BATTERY SIMPPLO PACK LI-ION 4S1P 2.0A BT.00407.001 NS MODEM BOARD 56K - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 100
Aspire 3000/5000 FRU List NS Case/Cover/Bracket Assembly 5 POWER CORD US (3 PIN) POWER CORD PRC (3 008 27.A03V7.006 27.T48V7.001 42.A27V7.001 6 UPPER CASE W/TP,CABLE, TP BRACKET, MIC, BLUETOOTH CABLE 60.A51V7.001 11 LOWER CASE W/SPEAKER 60.A51V7.002 NS I/O BEZEL 42.T51V7.001 13 DIMM/ - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 101
Aspire 3000/5000 FRU List 15 HDD COVER 42.T63V7.004 NS 3 IN 1 DUMMY COVER 14 HDD BRACKET 42.T51V7.003 33.T50V7.001 Communication Module NS WIRELESS LAN ANTENNA 50.T50V7.003 CPU/Processor Optical Disk Drive Module NS AMD MOBILE SEMPRON 2800+ 25WD AMD MOBILE SEMPRON 3000+ 25WD AMD - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 102
Aspire 3000/5000 FRU List NS DVD/CDRW COMBO DRIVE 24X QSI KO.02407.014 SBW-242C NS OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 NS DVD/CDRW BEZEL FOR G BASE 42.T51V7.004 HDD/Hard Disk Drive DVD/CDRW COMBO MODULE KME UIDA-760 DVD/CDRW COMBO DRIVE 24X KME UIDA-760 OPTICAL DEVICE HOLDER-FIX DVD/ - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 103
Aspire 3000/5000 FRU List Keyboard SEAGATE N2 (50) 60GB 4200RPM, ST960821A HGST MORAGA 80GB 4200RPM, IC25N080ATMR04-0 08K635 SEAGATE N2 (50) 80GB 4200RPM, ST9808210A KH.06001.002 KH. - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 104
Aspire 3000/5000 FRU List LCD Module AS1680/AS1410 KEYBOARD DARFON Japanese AS1680/AS1410 KEYBOARD DARFON Greek AS1680/AS1410 KEYBOARD DARFON Hebrew AS1680/AS1410 KEYBOARD DARFON Russian NS 6M.A51V7.011 KB.A2707.022 KB.A2707.023 KB.A2707.024 KB.A2707.025 6M.A51V7.011 NS LCD 15 IN. TFT XGA CMO - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 105
Aspire 3000/5000 FRU List NS LCD PANEL W/LOGO ANTENNA 14/ 60.A27V7.002 15 IN. NS LCD 33.T50V7.003 60.A27V7.002 60.T50V7.004 NS LCD MODULE 15.4 IN. WXGA CMO 6M.A51V7.013 N154I1-L09 NS LCD 15.4 IN. WXGA CMO N154I1- L09 LK.1540D.002 NS LCD INVERTER BOARD 19.T50V7.001 NS LCD CABLE - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 106
Aspire 3000/5000 FRU List 2 3 4 1 97 LCD BRACKET W/HINGE 15.4 IN. - L LCD BRACKET W/HINGE 15.4 IN. - 004 33.T50V7.005 60.A27V7.003 60.T50V7.006 LCD MODULE 15 IN. XGA CMO N150X3-L07 REV.C W/O ANTENNA LCD 15 IN. TFT XGA CMO N150X3L07 REV.C LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 107
Aspire 3000/5000 FRU List Main Board LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - 33.T50V7.002 33.T50V7.003 60.A51V7.003 60.T50V7.004 LCD MODULE 15.4 IN. WXGA CMO N154I1-L09 W/O ANTENNA LCD 15.4 IN. WXGA CMO N154I1L09 LCD INVERTER BOARD LCD CABLE - 15.4 IN. WXGA LCD BRACKET W/HINGE 15.4 IN. - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 108
Aspire 3000/5000 FRU List NS MAINBOARD SIS M760 W/PCMCIA LB.A5106.001 SLOT W/O CPU MEMORY Memory Speaker NS MEMORY DDR333 256MB INFINEON KN.25602.012 HYS64D32020HDL-6-C (.11u) MEMORY DDR333 256MB NANYA NT256D64SH8C0GM-6K KN.25603.019 MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 KN.2560B. - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 109
Aspire 3000/5000 FRU List Screw NS SCREW M2.0X3.0-I-NI-NYLOK NS SCREW I2.5*3M-BNIH(M2.5L3) NS SCREW M2.5*4L-BZN-NYLOK NS SCREW M2. - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 110
Model Definition and Configuration Aspire 3000/3500/5000 Series Appendix A Model Number AS5001L M AS5001LC i CPU ATML28 ATML28 AS5001W LMi AS5002L 2800+ AMD Sempron processor 2800+ AMD Sempron processor 3000+ LCD N15XGA N15XGA Memory SO256M B*2 SO256M B HDD (GB) N60GB 4.2K N60GB 4.2K ODD - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 111
Model Number AS3003W LCi CPU AMD Sempron processor 3000+ LCD N15.4WXG AG Memory SO256M B HDD (GB) N60GB 4.2K ODD NDU8X Card Reader N Wireless LAN ABT_BRM43 18BG 102 Appendix A - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 112
Appendix A 103 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 113
under Windows® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 3000/5000 series Compatibility Test Report released by the Acer Mobile - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 114
Windows XP Environment Test Processor Item Memory LCD LCD Hard Disk Drive Specifications Aspire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34 MOBILE TURION 64 WXGA CMO LCD (Driver - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 115
10/100 32 Bit CBE-10/100BTX 3Com Megahertz 10/100 LAN + 56K Modem PC Card Xircom RealPort CardBus Ethenet 10/100 + Modem 56 IBM Token Ring 16/4 Adapter II IBM Wireless LAN Cardbus Adapter Intel Pro-Wireless LAN PC Card Proxim Skyline 802.11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 116
I/O - USB (Printer/Scanner) I/O - USB (Speaker/Joystick)) I/O - USB Camera I/O - USB Storage Drive I/O-USB Flash Drive I/O - USB Hub I/O - Access Point (802.11b) Specifications HP LaserJet 6MP use IR HP LaserJet 2200 use IR Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 117
Acess Point (802.11a) PCMCIA PCMCIA - ATA PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Specifications Intel Dual Pro/Wireless 5000 Intel Pro/Wireless 5000 IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 118
109 Appendix B - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 119
valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 120
111 Appendix C - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 121
A AC Adapter 28 AFLASH Utility 43 Audio 20 B Battery 27 BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Supports protocol 20 BIOS Utility 32 Navigating 33 Onboard Device Configuration 38 Startup Configuration 37 System Security 42 Board Layout Bottom View 6, 86 Top View 5, 84 - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 122
Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43 T Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 103 Troubleshooting 66 U Undetermined Problems 83 USB 26 utility BIOS 32 V Video 25 Resolutions 26 Video controller 20 Index - Acer Aspire 3000 | Aspire 3000 / 3500 / 5000 Service Guide - Page 123
Index 104