Acer Aspire 3810T Acer Aspire 3810T and Aspire 3810TZ Serivce Guide
Acer Aspire 3810T Manual
View all Acer Aspire 3810T manuals
Add to My Manuals
Save this manual to your list of manuals |
Acer Aspire 3810T manual content summary:
- Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 1
Aspire 3810T/3810TZ Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 3810T/3810TZ service guide. Date Chapter Updates II - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 6
VI - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 7
WiFi Link 5150* Intel® Pentium® mobile processor SU series* Mobile Intel® GS45 Express Chipset Acer InviLink™ Nplify™ 802.11b/g/Draft-N* System memory Dual-Channel SDRAM support Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules* Up to 4 GB of DDR3 1066 MHz - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 8
/ 900/1800/1900 MHz)* WLAN: z Intel® Wireless WiFi Link 5100* z Acer InviLink™ Nplify™ 802.11b/g/Draft-N* WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 9
Environment Temperature: z operating: 5°C to 35°C z Non-operating: -20°C to 65°C Humidity (non-condensing): z operating: 20%~80% z Non-operating: 20%~80% NOTE: "*" only for certain models. Chapter 1 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 10
System Block Diagram 4 Chapter 1 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 11
Board Layout Top View Aspire 3810T/3810TZ M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 12
15 16 17 18 19 20 21 22 Name CN9 CN10 CN11 CN12 CN13 CN14 CN16 CN17 CN19 CN20 U18 U14 Bottom view Description Battery CNTR PCI-E socket SIM card socket PCI-E socket Power cable CNTR LVDS cable CNTR DIMM socket DIMM socket HDD socket USB board CNTR South Bridge North Bridge 6 Chapter 1 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 13
your new Acer notebook. Top View No. 1 2 Icon Item Acer Crystal Eye screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Power button / Turns the computer on and off. / Indicates the indicator computer's power status. 5 Keyboard - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 14
when the hard disk drive is active. 11 Speakers Closed Front View Left and right speakers deliver stereo audio output. No. 1 Icon Item Battery Description Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 15
's battery pack. No. 1 Icon Item DC-in jack Description Connects to an AC adapter. 2 External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector audio line-out devices (e.g., speakers, speaker/line-out jack headphones). with S/PDIF support Chapter 1 9 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 16
MMC), Memory Stick (MS), Memory Stick Supports high definition digital video connections. 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000- based network. 5 Kensington lock slot Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 17
Locks the battery in position. 3 Memory Houses the computer's main memory. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots and Enable the computer to stay cool, even after cooling fan prolonged use. NOTE: Do not cover or obstruct - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 18
it - and your infers - dry and clean. The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad's responsiveness. 12 Chapter 1 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 19
embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can do a lot of numeric data entry. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 20
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 21
the Bluetooth function. (only for certain models). Puts the computer in Sleep mode. + + + Display toggle Screen blank Speaker toggle Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 22
Open a text editor or word processor. 2. Hold and then press the symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 23
notebook, first ensure that a second display is connected, then, open the Display Settings properties box using the Control Panel or by right-clicking the Windows can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 24
schedule or as you need to. To start Acer Backup Manager, press the Acer Backup Manager key above the keyboard. Alternatively, you can go to Start > All Programs > Acer Backup Manager > Acer Backup Manager. This will open the Welcome screen; from this screen you will be taken through the three steps - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 25
more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for . When you press the Acer PowerSmart key, the Windows graphics scheme will be changed to Windows Vista Basic, screen brightness reduced and the graphics - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 26
. 1. Click on Start > All Programs > Acer > Acer eRecovery Management. 2. Acer eRecovery Management opens to the Backup page. 3. Select the type of backup (factory default or drivers and applications) you would like to burn to disc. 4. Follow the instructions on screen to complete the process. 20 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 27
, All Programs, Acer, Acer eRecovery Management. 2. Switch to the Restore page by clicking Restore. 3. You can choose to restore the system from a factory default image or reinstall applications and drivers. 4. Follow the instructions on screen to complete the process. Restore Windows Vista from - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 28
system recovery disc into the optical disc drive. Restart your computer. 2. During startup when the Acer logo shows, press the F2 key to enter BIOS Setup change settings, update your Arcade software, view the help file and About information Albums - view photos stored on your hard disk or removable - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 29
of Acer Arcade, -screen window. Player controls At the bottom of the window guide. Cinema Play Movie: Click Play Movie to watch a movie from your optical disc drive. Depending in the type of optical drive window when you move the pointer. If more than one optical drive of the screen. This contains - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 30
screen. At the bottom of the screen are buttons that allow you to resume the movie from the point it was stopped, restart the movie from the beginning or eject the disk. Videos: Click Videos to watch a video clip stored on your hard drive adds black bars at the top and bottom of the screen. Acer - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 31
slideshow when viewing photos. DVD: Acer Arcade Deluxe has several features and technologies to extend battery life while watching DVD movies. On information for Acer Arcade Deluxe. Albums Acer Arcade Deluxe lets you view digital photos individually or as a slideshow, from any available drive on - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 32
Music For convenient access to your music collection, click Music to open the Music homepage. Select the folder, CD or category that contains the music you want to listen to. Click Play to listen to the entire content from the beginning, or select the song that you want to hear from the list. The - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 33
and Configurations Processor Item Processor packing Support Processor @ Launch On-die L2 Cache FSB TDP (Thermal) Socket type Second Level Cache Item North Bridge South Bridge System Memory Item Technology Base momory Expansion memory Maximum memory size Lan Interface Item Controller (AVAP - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 34
Interface Item Module Antenna controller Bluetooth module Hard Disk Drive Interface Item HDD form factor Media I/F IDE Controller SSD Volume Realtek ALC269 2 (1.5 Watt/) Array MIC x 1 By Hot Key Specification LCD panel Item Panel size LVDS Brightness Specification 13.3/13.4 WXGA (HD 720p, - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 35
, Blue flash) 1 (mechanical, Green) Volume up/down/mute (capacitive, blue) Software Item Operation system BIOS Vista InsydeH2O Specification Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) ITE ITE8512F LPC 65W 6 cell 2.2/2.6/2.8/2.9 Specification Chapter 1 29 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 36
LED Status Indicator Item Power Status 1st Battery Status HDD Caps Lock Num Lock Wireless LAN Bluetooth Touch pad on/off 3G Specification 1 (Blue/Orange flash) 1 (Blue/Orange) 1 Characteristics Item Dimensions Thickness (maximum) Weight (incl 1st Battery & super multi ODD) 322mmx226mmx 23.3~28.9mm - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 37
, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 38
Invoking BIOS Setup The setup function can only be invoked by pressing F2 when Press to enter Setup message is prompted on the bottom of screen during POST. The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 6 parts as follows: - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 39
hard disk drive or optical drive model name is automatically detected by the system. The field shows the serial number of devices installed on secondary master. Displays system BIOS device is presenting. UUID=32bytes Main The Main screen displays a summary of your computer hardware information, and - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 40
Time System Date System Memory Total Memory Video Memor Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Format/Option Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 41
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Chapter 2 35 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 42
supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can password, you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps not appear on the screen. 3. Press e. After setting the password, - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 43
5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 44
new password strings do not match, the screen will display the following message. Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 45
contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 46
becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 47
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 3810T/ 3810TZ for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 48
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 42 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 49
gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 50
Removing the Battery Pack 1. Release the battery. 2. Slide the battery latch then remove the battery. NOTE: Battery has been highlighted with the yellow circle as above image shows. Please detach the battery and follow local regulations for disposal. 44 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 51
3. Remove three screws on the HDD cover and remove HDD. 4. Remove the screw on RAM cover and remove Both of RAM Type M2*5(4.5D*0.8T) Number 4 NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Please detach the RTC battery and follow local regulations for disposal - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 52
Remove keyboard 5. Disconnect five latches on the keyboard. 6. Remove the FFC behind the keyboard. 7. Remove Touch Pad FFC and lamp FFC. Remove FFC of main board 8. Use tweezers to remove the rubber foot on the back of the notebook. There are five rubber foots. 46 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 53
9. Remove all of the screws on the back of the notebook. Type M2*5(4.5D*0.8T) Number 15(Red) M2*4(4.5D*0.5T) 2(Yellow) 10. Remove screw on the upper case. Type M2*5(4.5D*0.8T) Number 7 Chapter 3 47 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 54
11. Remove the dummy card. 12. Remove upper case and disconnect the connection between the audio board and upper case. 13. Disconnect all of the FFC on the main board. 14. Remove the FFC of the panel and audio board. 48 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 55
15. Remove the FFC of Bluetooth and SSD board. 16. Remove the connector of camera and the FFC of card reader board. Remove wireless card and thermal module 17. Release wireless screw and Line and remove wireless card. M2*5*3 Type Number 2 Chapter 3 49 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 56
18. Release the screw of fan and take off it. Type M2*4(4.5D*0.5T) Number 2 19. Loose four screws and remove it. Type M2*4(4.5D*0.5T) Number 4 50 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 57
Remove Main board 20. Remove connection CRT board and USB board. 21. Loose two screw on the main board. Type M2*4(4.5D*0.5T) Number 2 Chapter 3 51 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 58
22. Remove DC in connector and remove the whole main board. 23. Remove four screws on the thermal pipe and remove it. M2*3 Type Number 4 52 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 59
Remove I/O board and Panel 24. Remove seven screws on the bezel. M2*3 Type Number 6(Red) M2*4(4.5D*0.5T) 1(Yellow) 25. Release connection of audio board and panel and remove the panel. Chapter 3 53 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 60
26. Loose two screws on SSD board and remove it. Type M2*4(4.5D*0.5) Number 2 27. Loose two screws on the Card Reader board and remove it. Type M2*4(4.5D*0.5T) Number 2 54 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 61
28. Loose two screws on Audio board and Remove it. Type M2*4(4.5D*0.5T) Number 2 29. Remove three screws on VGA board and remove it. Type M2*4(4.5D*0.5T) Number 3 Chapter 3 55 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 62
30. Remove three screws on USB board and remove it. Type M2*4(4.5D*0.5T) Number 3 NOTE: Replace the USB Board need to flash new UUID Disassembly LCM module 31. Remove four bezel mylar. 32. Release four LCM screw under the mylar. 33. Remove the bezel. Type M2.5*4(4.5D*0.5T) Number 4 56 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 63
34. Remove four steal parts to take off panel. 35. Remove LCM cable on the back of panel. Chapter 3 57 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 64
Disassembling the External Module Disassembling the HDD Module 1. Remove the four screws from both side of HDD and divide them. M2.5*3 Type Number 4 58 Chapter 3 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 65
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems). Go To - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 66
Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 67
error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 68
up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the touchpad cables. 2. Replace - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 69
can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 76. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 70
Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 71
Messages System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used System timer error Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 72
. System board. Power source (battery pack and power adapter). See "Power System Check" on page 61. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board Ensure every - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 73
refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 74
Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 75
BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 76
optional) Initialize notebook docking (optional) Initialize notebook docking late recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 77
LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Action in Sequence Reconnect the inverter board Inverter board System board Action in Sequence Power source (battery pack and power adapter). See "Power System Check" on page 61. Battery pack Power adapter Hard drive & battery - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 78
Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows Keyboard (if control is from the keyboard) Hard disk drive System board - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 79
to Disk (S4)" on page 29. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Chapter 4 73 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 80
hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure the "Parallel Port" in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 81
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 82
Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: z Non-Acer devices z Printer, mouse, and other external devices z Battery pack z Hard disk drive z DIMM z CD-ROM/Diskette drive Module z PC Cards 4. Power-on the computer - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 83
Connector Locations Top View Chapter 5 Aspire3810T/3810TZ M/B layout and connector location TOP view No. Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 84
16 17 18 19 20 21 22 Name CN9 CN10 CN11 CN12 CN13 CN14 CN16 CN17 CN19 CN20 U18 U14 Bottom view Description Battery CNTR PCI-E socket SIM card socket PCI-E socket Power cable CNTR LVDS cable CNTR DIMM socket DIMM socket HDD socket USB board CNTR South Bridge North Bridge 78 Chapter 5 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 85
gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3810T/ 3810TZ. Refer to this chapter whenever ordering made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 86
Aspire 3810T/3810TZ Exploded Diagram 80 Chapter 6 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 87
Chapter 6 81 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 88
82 Chapter 6 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 89
Aspire 3810T/3810TZ FRU List Accessory Category Part Name and Description WIRELESS ANTENNA LEFT Acer Part No. 50.PCR0N.013 WIRELESS ANTENNA ADAPTER HIPRO 65W 19V 1.7X5.5X11 YELLOW (HP-A0653R3B 1LF), LV5 LF Acer Part No. AP.06501.026 AP.06503.024 AP.0650A.012 AP.06501.027 AP.06503.026 AP.0650A - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 90
ID: AS09D71 W/ HALOGEN FREE BATTERY SIMPLO AS-2009D LI-ION 3S2P LGC 6 CELL 4400MAH MAIN COMMON 2.2S3 , ID: AS09D73 W/ HALOGEN FREE BATTERY SIMPLO AS-2009D LI-ION WLAN 512AN_HMWG SHIRLEY PEAK 5100 MM#895373 BLUETOOTH BOARD FOXCONN BCM2045 V2 T60H928.11 Acer Part No. KI.SPH01.001 KI.SPH01.003 BT - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 91
Category Part Name and Description OPTION 3G MODULE GTM382EL Acer Part No. LC.21300.007 QUALCOMM 3G MODULE GOBI2000 LC.21300.011 SSD TRANSFER BOARD 55.PCR0N.005 CARD READER BOARD 55.PCR0N.003 AUDIO - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 92
3PIN USA DC-IN CABLE 65W Acer Part No. 27. AAMVN.002 27.AAMVN.008 27.AAMVN.010 27.AAMVN.011 27.AAMVN.009 27.AAMVN.004 27.AAMVN.006 27.AAMVN.003 27.AAMVN.005 27.AAMVN.007 27.AAMVN.001 50.PCR0N.007 BLUETOOTH BOARD CABLE 50.PCR0N.010 D-SUB SIGNAL CABLE 50.PCR0N.008 USB BOARD CABLE - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 93
Name and Description TOUCHPAD CABLE LED BOARD CABLE CCD CABLE LED LCD CABLE Acer Part No. 50.PCR0N.009 50.PCR0N.001 50.PCR0N.012 50.PCR0N.011 Camra Category Part Name and Description CCD 1.0M SUYIN CN1014-S36D-OV05-R LAVENDER_G Acer Part No. 57.PCR0N.001 CASE/COVER/BRACKET ASSEMBLY Category - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 94
No. 20.PCR0N.001 HDD BRACKET 33.PCR0N.002 LCD COVER 13.3" SILVER 60.PCR0N.006 LCD BEZEL 13.3" W/CCD HOLE 60.PCR0N.005 LCD SECURING PLATE 33.PCR0N.005 HINGE RIGHT 33.PCR0N.004 HINGE LEFT 33.PCR0N.003 FAN Category Part Name and Description FAN Acer Part No. 23.PCR0N.001 88 Chapter 6 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 95
HDD/HARD DISK DRIVER Category Part Name and Description Acer Part No. HDD SEAGATE 2.5" 5400RPM 160GB ST9160310AS CROCKETT SATA LF F/ W:0303 KH.16001.034 HDD TOSHIBA 2.5" 5400RPM 160GB KH.16004.006 MK1655GSX LIBRA SATA LF F/W: - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 96
KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SWISS/G GLOSSY KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SWEDEN GLOSSY KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SLO/CRO GLOSSY KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK NORWEGIAN GLOSSY KEYBOARD ACER - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 97
KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK SPANISH GLOSSY KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 86KS BLACK RUSSIAN GLOSSY KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK PORTUGUESE GLOSSY KEYBOARD ACER AC4G JM41 INTERNAL 14 STANDARD 87KS BLACK NORDIC GLOSSY KEYBOARD ACER - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 98
GS45 UMA SU3500 MAINBOARD JM31_MS INTEL LF GS45 UMA CM723 Acer Part No. MB.PCR0B.001 MB.PE60B.001 MB.PCR0B.002 MB.PEC0B.001 Part Name and Description MEMORY MICRON SO-DIMM DDRIII 1066 1GB MT8JSF12864HY-1G1D1 LF 64*16 0.07UM MEMORY ELPIDA SO-DIMM DDRIII 1066 1GB EBJ11UE6BAU0-AE-E LF 64 - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 99
SCREW-I30035M HARDEN SCREW M2.0 5.0MM CROSS BNI PATCH SCREW M2.0 4.0MM CROSS NI PATCH SCREW M2.5 2.5MM CROSS BNI PATCH SCREW M2*3 PATCH SCREW Acer Part No. 86.PCR0N.001 86.PCR0N.002 86.PCR0N.003 86.PCR0N.004 86.TQP0N.006 86.TQP0N.002 86.PCR0N.005 86.AAMVN - Acer Aspire 3810T | Acer Aspire 3810T and Aspire 3810TZ Serivce Guide - Page 100
SPEAKER Category Part Name and Description SPEAKER Acer Part No. 23.PCR0N.002 94 Chapter 6
Aspire 3810T/3810TZ Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to