Acer Aspire 4349 Acer Aspire 4349, 4749, 4749Z Notebook Service Guide
Acer Aspire 4349 Manual
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- Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 1
Aspire 4349, 4749 & 4749Z SERVICEGUIDE - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 2
the table below for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2011 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 3
conventions are used in this manual: ! WARNING: Indicates a User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, file name> -m Keyboard keys are shown in bold italics. Example: After entering data, press - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 4
up-to-date information available on the Website. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in this - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 5
CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 CPU 1-5 Chipset 1-5 System Memory 1-5 Display 1-5 Audio 1-6 Graphics 1-6 Storage 1-6 Optical Media Drive 1-6 Webcam 1-6 Wireless and Networking 1-7 Privacy Control 1-7 Dimension and Weight 1-7 Power Adapter and Battery - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 6
model 1-35 Display Supported Resolution (LCD Supported Resolution) 1-36 Graphics Controller 1-36 Display Supported Resolution (GPU Supported Resolution) 1-36 Bluetooth Interface 1-37 Bluetooth Module 1-37 Wireless Module 802.11b/g/n 1-38 Camera 1-38 Mini Card Wireless Networking Card 1-38 3G - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 7
Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 8
(Wireless Local Area Network) Module Removal . . . 3-24 WLAN Module Installation 3-25 Thermal Module Removal 3-26 Thermal Module Installation 3-26 RTC battery Removal 3-28 RTC battery Installation 3-28 CPU Processor Removal 3-29 CPU Processor Installation 3-30 Bluetooth Module Removal 3-31 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 9
Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 CHAPTER 7 Model Definition and Configuration Acer Aspire 4349 7-3 Acer Aspire - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 10
Online Support Information Introduction 9-3 x - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 12
System Memory 1-5 Display 1-5 Audio 1-6 Graphics 1-6 Storage 1-6 Optical Media Drive 1-6 Webcam 1-6 Wireless and Networking 1-7 Privacy Control 1-7 Dimension and Weight 1-7 Power Adapter and Battery 1-7 Input and Control 1-8 Input and Output (I/O) Ports 1-8 Software 1-8 Optional Items - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 13
model 1-35 Display Supported Resolution (LCD Supported Resolution) .1-36 Graphics Controller 1-36 Display Supported Resolution (GPU Supported Resolution) .1-36 Bluetooth Interface 1-37 Bluetooth Module 1-37 Wireless Module 802.11b/g/n 1-38 Camera 1-38 Mini Card Wireless Networking Card 1-38 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 14
1-4 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 15
Hardware Specifications and Configurations Features 0 Below is a summary of the computer's features: Operating System 0 Genuine Windows® 7 Home Premium 64-bit Genuine Windows® 7 Home Basic 64-bit CPU 0 Acer 4349 Intel® Celeron® processor B800 (2 MB L3 cache, 1.5 GHz, DDR3 1333 MHz, 35 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 16
DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam 1-6 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 17
and Networking 0 WLAN: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 2.0/2.1+EDR Bluetooth® 3.0+HS LAN: Fast Ethernet, Wake-on-LAN ready Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 18
Input and Control 0 Keyboard 86-/87-/91-key Acer FineTip keyboard with international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 19
Acer Identity Card Acer Registration Acer Updater eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Netflix shortcut (US only) Optional Items 0 1/2/4 GB DDR3 soDIMM module 6-cell Li-ion battery 20% to 80% Hardware Specifications and Configurations 1-9 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 20
Web camera for video communication. (only for certain models) Also called Liquid-Crystal Display (LCD), displays 2 Display screen computer output (configuration may vary by model). 3 Power button Turns the computer on and off. 4 Keyboard For entering data into your computer 5 Touchpad - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 21
computer's power status. Indicates the computer's battery status. 8 1. Charging: The light shows amber when the Battery indicator battery is charging. 2. Fully charged: The light shows blue when in AC mode. 9 Speaker Delivers audio output. Hardware Specifications and Configurations 1-11 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 22
Secure Digital (SD), MultiMediaCard (MMC). 2 2-in-1 Card Reader Note: Push to remove/install the card. Only one card can operate at any given time. 1-12 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 23
Figure 1-3. Top View Table 1-3. Top View # Icon Item 1 Acer Logo Description Acer Aspire 4349, 4749 & 4749Z Logo Hardware Specifications and Configurations 1-13 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 24
Figure 1-4. Rear View Table 1-4. Rear View # Icon 1 Item Battery bay Description Houses the computer's battery pack. 1-14 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 25
monitor, LCD projector). 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/-based network. 5 HDMI port Supports high-definition digital video connections. 6 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Hardware Specifications and Configurations 1-15 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 26
drive eject button Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. 5 Emergency eject hole Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 1-16 Hardware Specifications - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 27
Figure 1-7. Base View Table 1-7. Base View # Icon Item 1 Battery bay 2 Battery lock Description Houses the computer's battery pack. Locks the battery in position. 3 Battery release latch Releases the battery for removal. Hardware Specifications and Configurations 1-17 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 28
context menu Click once. NOTE: When using the Touchpad, keep it - and fingers - dry and clean. The Touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the Touchpad's responsiveness. 1-18 Hardware Specifications and - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 29
Lock is on, the screen moves one line up or control keys on embedded keypad Hold while using cursor-control keys. Hold while using cursor-control keys. Main keyboard keys Hold while typing letters on embedded keypad. Type the letters in a normal manner. Hardware Specifications - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 30
Functions supported by Windows XP: < > + : Show the System Properties dialog box < > + : Open Ease of Access Center Application key This key has the same effect as clicking the right mouse button; it opens the application's context menu. 1-20 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 31
the internal touchpad on and off. + Speaker toggle Turns the speakers on and off. + Brightness up Increases the screen brightness. + + Brightness down Volume up Decreases the screen brightness. Increases the sound volume. Hardware Specifications and - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 32
. Plays or pauses a selected media file. Stop playing the selected media file. Return to the previous media file. Jump to the next media file. 1-22 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 33
Hardware Specifications and Configurations BLOCK DIAGRAM intel P1 M/B USB*1 P23 D/B USB*2 P23 USB Bluetooth P24 USB CCD P17 P1 P3,P9 P4 P8 HDA RTC P9 Note: HM65 not support USB 6 & 7 HM65 not support SATA 2 & 3 P8~P13 SPI Pad Keyboard P27 P26 P26 Fan Driver (D/A Type) P26 CHARGER ISL88731 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 34
Tables 0 Computer specifications Item Metric Imperial Dimensions Length 249 mm 9.96 in Width 342 mm 13.68 in Height (front to rear) 33.5 mm 1.34 in Weight (equipped with optical drive, flash drive, and battery) 2.17 kg with 6-cell battery 4.78 lbs with 6-cell battery Input power - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 35
mm (MAX), 1071-pin FCBGA VGA Integrated Graphics Controller LAN AR8158L USB 2.0 Embedded in PCH Super I/O controller Intel Huron River Quad Bluetooth Mini USB module and built-in 1 antenna Bluetooth 2.1 with EDR/BT 3.0 supported Wireless Intel PCIE half mini card 802.11b/g/n, Atheros - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 36
Processor Specifications Item CPU Speed (GHz) Celeron B710 1.6 Celeron B800 1.5 Core i3-2310M 2.1 Core i3-2330M 2.2 Core i3-2350M 2.3 On =97°C; Off=93°C OS Shut down: 100°C H/W Shut down: 100°C SPL Spec (dBA) 28 31 34 37 40 N/A 1-26 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 37
Specification Memory controller Built in at CPU Memory size DDR3 800/1066/1333 1 GB(128 Meg x 64), 2 GB(256 Meg x 64) and 4 GB(512 Meg x 64) DIMM socket number 2 sockets Supports memory size per socket 4 GB Supports maximum memory size 8 GB Supports rate Specification Built-in Intel Sandy - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 38
BIOS ROM size Features LAN Controller Type Package Features Item Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Insyde 1.01 W25X10B, W25Q32BV 4MB Serial Flash Memory Insyde code base non-shadow RAM support - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 39
250 Bytes per sector Data heads 2 Drive Format Disks 1 Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate WD WD5000BPVT TOSHIBA MK5059GSXP 500 4, 4, 3, 4 2 3.0 872, 1175, 97, 584.5-1195.5 Hardware Specifications and Configurations 1-29 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 40
WD WD7500BPVT TOSHIBA MK7559GSX Capacity (GB) 640 750 Bytes per sector 512 Data heads 4, 4, 3, 4 4, 4, 3, 4 Drive Format Disks 2 2 Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate 3.0 3.0 (Gbits / sec, max) Media data - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 41
Drive Item Specification Vendor & Model name HLDS GT32N/GT34N Panasonic UJ8A0/UJ8B0 Performance Specification ), DVD-R DL, DVD-RW(Ver.1.1/1.2), DVD+R, DVD+R DL, DVD+RW, DVD-RAM(4.7GB) CD: •UJ8A0: CD-DA,CD-ROM,CD-ROM XA, PhotoCD(muiltiSession) Hardware Specifications and Configurations 1-31 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 42
Drive (Continued) Item Specification Vendor & Model name Pioneer DVR-TD11RS PLDS DS-8A5SH Performance Specification ), DVD+R, DVD+R9, DVD-R9, DVD-RAM(4.7G), CD: CD-DA, CD-TEXT, CD Manual load Plunger system Power Requirements Input Voltage 5V +/- 5% (Operating) 1-32 Hardware Specifications - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 43
Drive (Continued) Item Specification Vendor & Model name Sony AD-7585H TSST TS-L633F Performance Specification Border, DVD-R Download (DVD-R CSS, Qflix), DVD-RW, DVD-RW DL, DVD+R, DVD+R DL, DVD+R Multi-Session, DVD+RW, DVD-RAM V1.0, DVD-RAM V2.0 & Hardware Specifications and Configurations 1-33 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 44
LCD 14.0" Item Specification Vendor & Model name AUO B140XW01 LG LP140WH4 Screen Diagonal (mm) 354.95 Active Area (mm) 309.40 x 173.95 Display resolution (pixels) 1366x3 (RGB) x . / 15 typ. 30 min. / 35 typ. 40 min. 40 min. 10 min. 30 min. 1-34 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 45
LCD 14.0" (Continued) Item Specification Vendor & Model name Samsung LTN140AT01/LTN140AT23 Chimei BT140GW01 Screen Diagonal (mm) 354.95 Active Area (mm) 309.399 x 173 RMS) Output current (mA, RMS) Output voltage frequency (KHz) Specification Hardware Specifications and Configurations 1-35 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 46
bits Yes Yes 32 bits Yes Yes Intel Yes Yes Graphics Controller Item VGA Chip Package Feature Specification Intel® HD Graphics 3000 Built-in to the CPU Intel Smart 2D Display Technology 3D visual experience support Intel Dual-Frequency Graphics Technology support Analog CRT DAC Interface - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 47
-XSRK-E-TB 2.1, 3.0 Bluetooth Module Item Controller Feature Controller Feature Specifications AR3011 Single-chip Bluetooth 2.1+EDR and 3.0+HS integrated solution USB 2.0 full-speed device interface with support for Device Firmware Upgrade (DFU) SPI interface supports external serial flash - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 48
Specification Intel 802.11/b/g/n Combo Module 6-54 Mbps, up to 600 Mbps for Draft-N b, g, n PCIE half mini card Camera Item Vendor & Model Type feature Specification sensor Mini Card Wireless Networking Card Vendor Item Number supported Features Specification Intel WLAN 100BN.HMWG Crane - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 49
Controller Features Specification Realtek ALC271X-VB3-GR Hardware: Meets WLP (Windows Logo Program) requirements for Windows XP, Vista and Windows 7 4-channel DAC supports power range) to protect speaker Intel low power ECR compliant: supports power status control, jack detection, and wake-up - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 50
(Continued) Item Features Amplifier Specification Software: Compatible with Windows Logo Program 3.10 and future requirements WaveRT-based audio function driver for Windows Vista EAX™ 1.0 & 2.0, Direct Sound 3D, and I3DL2 compatible HRTF 3D Positional Audio (Windows XP only) Emulation of - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 51
Type Pack capacity Number of battery cell Package configuration Specification Battery SANYO AS10D31 Li-Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 Lithium-Ion 4400mAh 6 3S2P VRAM (not available in this model) Item Chipset Memory size Interface Specification USB Port Item USB - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 52
controller, supporting: Secure Digital™ (SD) Card up to version 3.0 (SDXC) MultiMediaCard™ (MMC) up to version 4.4 Memory Stick (MS)/MS-PRO/MS PRO-HG xD-Picture Card (xD) up to version 1.2 Storage cards with adapter: miniSD™ Supports both Windows and Mac OS 1-42 Hardware Specifications - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 53
active = Blue Wifi on = Amber Blue color solid on: System on Blue color off: System off Full charging = Blue Battery charging = Amber Back controller DMA5* Not applicable DMA6 Not applicable DMA7 Not applicable *ExpressCard controller can use DMA 1, 2, or 5. Hardware Specifications - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 54
System timer Standard PS/2 Keyboard Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 System CMOS/real-time clock Synaptics PS/2 Port Touchpad Numeric data processor Atheros AR8152/8158 PCI-E Fast Etherent Controller (NDIS 6.20) Intel(R) 6 Series/C200 Series Chipset Family USB - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 55
System Interrupt Specification (Continued) Hardware IRQ IRQ98 IRQ99 IRQ100 IRQ101 IRQ102 IRQ103 IRQ104 IRQ105 IRQ106 IRQ107 IRQ108 IRQ109 System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Hardware Specifications and Configurations 1-45 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 56
System Interrupt Specification (Continued) Hardware IRQ IRQ130 IRQ131 IRQ132 IRQ133 IRQ134 IRQ135 IRQ136 IRQ137 IRQ138 IRQ139 IRQ140 IRQ141 IRQ142 System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System 1-46 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 57
ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Intel(R) Centrino(R) Wireless-N100 Intel(R) HD Graphics Family Hardware Specifications and Configurations 1-47 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 58
clock Motherboard resources Direct memory access controller Motherboard resources Direct memory access controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller 1-48 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 59
SATA AHCI Controller Intel(R) Mobile Express Chipset SATA AHCI Controller Intel(R) Mobile Express Chipset SATA AHCI Controller Intel(R) Mobile Express Chipset SATA AHCI Controller Intel(R) Mobile Express Chipset SATA AHCI Controller Motherboard resources Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 60
1-50 Hardware Specifications and Configurations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 61
CHAPTER 2 System Utilities - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 62
2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 63
run. Refer to Chapter 4, Troubleshooting when a problem arises. To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of screen. The default parameter of F12 Boot Menu is set to Disabled. To change the boot device without entering BIOS Setup Utility, set the - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 64
is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information 0 The Information tab shows a summary of computer hardware information. 3.5 CPU Type: CPU Speed: HDD Model Name - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 65
(Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 66
format System Date BIOS system date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu Total memory available Available memory for video Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen Option to boot system from LAN (local - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 67
Table 2-2. BIOS Main (Continued) Parameter Description D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 68
Password Set User Password Set HDD Password Power on Password Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] 3.5 Item Specific Help Supervisor Password controls access to the whole setup utility. It can be used to boot up when Password on boot is enabled. Figure 2-3. BIOS Security - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 69
Characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the User Password parameter to Set. NOTE: NOTE: Password on Boot must be set to Enabled to activate password feature. 4. Press F10 to save changes and exit BIOS Setup Utility. System Utilities 2-9 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 70
field. 4. Press Enter. Computer sets Supervisor Password parameter to Set. NOTE: NOTE: Password on Boot must be set to Enabled to activate the password feature. 5. Press F10 to save changes and exit BIOS Setup Utility. If the verification is OK, the screen will show as follows. 2-10 Figure - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 71
is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 72
DVD A DS8A5SH 3. USB FDD: 4. Network Boot: Atheros Boot Agent 5. USB HDD: 6. USB CDROM: 3.5 Item Specific Help Use or to select a device, then press to move it up the list, or to move it down the list. Press to escape the menu Figure 2-10. BIOS Boot 2-12 System Utilities - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 73
. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Description Exit - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 74
is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Perform the following to run Flash. 1. Prepare - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 75
Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. 3.5 Boot priority order: 1. HDD0: TOSHIBA MK3259GSXP 2. ATAPI CDROM: TSSTcorp CDDVDW TS-L633F 3. USB FDD: 4. Network Boot: Atheros Boot Agent 5. USB HDD: 6. USB CDROM: Item Specific - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 76
Figure 2-13. DOS Flash Process 5. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue. Figure 2-14. AC Power - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 77
WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable ZQR_101W.EXE. 2. Click OK to begin update. A progress screen is shown. (Figure 2-15) Figure 2-15. InsydeFlash System Utilities 2-17 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 78
removing HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated. (Figure 2-16) Figure 2-16. Password Error Status To reset the BIOS password, perform the following: 1. Press any key to exit the menu. 2. In - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 79
Removing BIOS Passwords 0 (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short wrong Supervisor Password is entered three times, the message System will halt! is displayed on screen.(Figure 2-19) Figure 2-19. Supervisor Password Error - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 80
, then Crisis Recovery disc must be used. Method 2: 0 If BIOS menu item Power on Password is set to Disabled. 1. Press any key to exit the menu. 2. In DOS mode, execute ClearSuPw.exe. 76776356 Figure 2-20. Clear BIOS Password 3. When message Clear the SU Pws completely is displayed, user - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 81
Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-21. Unlock Password Prompt 2. In DOS mode, execute UnlockHD.exe XXXXX (where - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 82
with the hardware before sending information to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Boot system from bootable USB Flash Drive. 2. Boot to DOS. 3. Execute qdmi301.exe. To execute a specific function, select the associated menu number. Figure - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 83
Figure 2-25. Asset Tag Menu Item 5. Press 2 to modify the product name, then press 2 again to modify EEPROM spec. version. Figure 2-26. Product Name Menu Item System Utilities 2-23 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 84
6. Press 3 to modify serial number key. Figure 2-27. Serial Number Menu Item 7. Press 4 to modify the 1394 GUID number key. Figure 2-28. 1394 GUID Number Menu Item 8. Press 0 to exit. 9. At the command prompt, run VEEPROM.exe to write any changes in the data to the 2-24 System Utilities - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 85
EEPROM. NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. System Utilities 2-25 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 86
Unique Identifier) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool data for hardware management. To update the DMI Pool, perform the following: 1. Unzip UUID package tool to USB Flash Disk. 2. Boot from USB and excute stuuid20 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 87
Utility 0 Perform the following steps to write MAC (Media Access Control) information to EEPROM: Use LAN.BAT utility to write MAC values MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM: PASS, - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 88
Copy the ZQR.fd file to the USB flash disk root directory and rename to BIOS.fd NOTE: NOTE: Do not place any other *.fd files to the USB flash disk root directory. 5. Plug in the USB Flash Disk without AC plug and battery. 6. Press Fn + Esc keys and then plug in AC power (Don't loose Fn + - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 89
CHAPTER 3 Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 90
(Wireless Local Area Network) Module Removal . . . .3-24 WLAN Module Installation 3-25 Thermal Module Removal 3-26 Thermal Module Installation 3-26 RTC battery Removal 3-28 RTC battery Installation 3-28 CPU Processor Removal 3-29 CPU Processor Installation 3-30 Bluetooth Module Removal 3-31 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 91
Camera Module Installation 3-42 LCD Panel Removal 3-43 LCD Panel Installation 3-44 LCD Bracket Removal 3-45 LCD Bracket Installation 3-45 LVDS Cable Removal 3-46 LVDS Cable Installation 3-47 3-3 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 92
3-4 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 93
Flat plastic pry Table 3-1. Screw List Size M2.5*6.5 M2.5*4.0 (NI) M2.5*5 M2.0*3.95 M2.0*3.0 (NI) M2.0*4.0 M2-0.4*2.0 (NI) M2.0*2.0 M3*0.5+3.5 (NI) Quantity 22 11 2 4 15 4 1 4 4 Acer Part No. 86.ARE07.001 86.D01V7.001 86.NBG07.001 86.R6Z07.002 86.S0207.001 86.W0107.003 86.W4107.002 86.W4107 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 94
Maintenance Flowchart 0 The flowchart in Figure 3-1 shows a graphic representation of the module removal and installation sequences. It shows information on what components may need to be removed and installed during servicing. Figure 3-1. Maintenance Flow 3-6 Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 95
3-1 identifies sections for the removal and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals (Figure 3-2). 2. Remove all cables - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 96
release latch (B) to release position (Figure 3-3). 4. Lift battery pack (C) from battery bay (Figure 3-3). C A B Figure 3-3. Battery + IMPORTANT: Follow local regulations for battery (C) disposal (Figure 3-3). Battery Pack Installation 0 1. Hold latch (B) in release position and install - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 97
Dummy Card Removal 0 1. Push dummy card (A) in to release it from the spring latch (Figure 3-4). 2. Remove dummy card (A) (Figure 3-4). A Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A) (Figure 3-4). 2. Push card until spring latch locks. Machine Maintenance - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 98
Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Press downward on the five (5) locking latches until the keyboard disengages and separates from the system (Figure 3-5). Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keypoard (C) is face down on the palm rest (Figure - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 99
Refer to Figure 3-6. 2. Connect keyboard FPC (A) to mainboard connector (B). Refer to Figure 3-6. 3. Turn the keyboard over and align the keyboard with the indentation in the upper cover. 4. Press down to secure the latches on the system. Refer to Figure 3-5. 5. Install battery. Machine Maintenance - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 100
Base Assembly Removal 0 Prerequisite: Battery Pack Removal 1. Remove twenty four (24) screws securing the base assembly in place (Figure 3-7). Figure 3-7. Base Assembly Screw Location 2. Lift up the base assembly by - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 101
0 1. Align the base assembly onto the device (Figure 3-8). 2. Install and secure twenty four (24) screws to the base assembly. Refer to Figure 3-7. 3. Install battery. ID Green Call out Red Call out Size M2.0*3.0 M2.5*6.5 Quantity 6 18 Screw Type Machine Maintenance Procedures 3-13 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 102
ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Base Assembly Removal 1. Remove ODD module from ODD bay (Figure 3-9). Figure 3-9. ODD Module in Lower Cover 2. Remove two (2) screws (C) from ODD module ( - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 103
ODD Module Installation 0 1. Install ODD bezel (E) on ODD module (Figure 3-10). 2. Install ODD bracket (D) on ODD module (Figure 3-10). 3. Secure two (2) screws (C) to secure the bracket (D) to the back of ODD (Figure 3-10). 4. Install ODD module into ODD bay. Refer to Figure 3-9. 5. Install Base - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 104
USB Module Removal 0 Prerequisite: Base Assembly Removal 1. Find USB module on the base assembly as shown in Figure 3-11. 2. Remove one (1) screw (B) from the base assembly (Figure 3-11). C D E B Figure 3-11. USB Module 3. Disconnect USB module FFC (D) from mainboard connector (E) (Figure 3- - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 105
HDD (Hard Disk Drive) Module Removal 0 Prerequisite: USB Module Removal 1. Find HDD module on the base assembly as shown in Figure 3-12. 2. Gently remove HDD module from mainboard connector (A). - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 106
HDD Module Installation 0 1. Attach HDD connector (C) to HDD module. Refer to Figure 3-13. 2. Place HDD brackets (E) onto HDD module (Figure 3-13). 3. Install and secure four (4) screws (D) to HDD brackets (E) (Figure 3-13). 4. Place HDD module onto the base assembly and connect HDD module to - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 107
Drive) Module Removal 1. Find Mainboard (A) on the base assembly (Figure 3-14). A Figure 3-14. Mainboard Location 2. Disconnect Bluetooth cable from mainboard connector (B). Refer to Figure 3-15. 3. Disconnect WLAN antenna (D) connected to WLAN card (C) and remove antenna from the cable guides - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 108
(H) securing DC-in cable on the mainboard and remove the cable from the cable guide. (Figure 3-15). 6. Disconnect Power Switch board cable (I), Speaker cable (J) and Touchpad cable (K) from mainboard connector (Figure 3-16). K I J Figure 3-16. Mainboard Connector Location 7. Remove two (2) screws - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 109
Speaker cable (J) and Touch Pad cable (K) to mainboard connector. Refer to Figure 3-16. 4. Connect Bluetooth cable (B), LVDS cable (F) to mainboard connector (Figure 3-15). 5. Place DC-in cable into the cable guide on the mainboard and secure it with the tape (H). Refer to Figure 3-15. 6. Connect DC - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 110
DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Mainboard Removal 1. Find DIMM (C) on Mainboard (Figure 3-18). A B C D Figure 3-18. Component Location 2. Push DIMM clips (A) outwards (Figure 3-19). A A 3-22 Figure 3-19. DIMM Modules Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 111
3. Remove DIMM from mainboard connector (B). Refer to Figure 3-20. B Figure 3-20. DIMM Modules 4. Repeat steps 2 and 3 for remaining modules. DIMM Module Installation 0 1. Insert DIMM into mainboard connector (B). Refer to Figure 3-20. 2. Push down on DIMM until module clips (A) lock in - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 112
WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Mainboard Removal 1. Find WLAN module (A) on Mainboard. Refer to Figure 3-18. 2. Remove one (1) screw (B) from mainboard (Figure 3-21). B Figure 3-21. WLAN Module 3. - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 113
WLAN Module Installation 0 1. Place WLAN module into mainboard connector (C). Refer to Figure 3-22. 2. Install and secure one (1) screw (B) to mainboard. (Figure 3-21) 3. Install Mainboard. ID Size B M2.0*3.0 Quantity 1 Screw Type Machine Maintenance Procedures 3-25 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 114
3-23. Thermal Module Thermal Module Installation 0 + IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing module. ! CAUTION: Use caution when applying thermal grease. Thermal grease may cause damage to the mainboard. The following thermal grease - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 115
Jet Motor 7762 The following thermal pads are approved for use: Eapus XR-PE 1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply small amount of thermal grease to center of CPU. NOTE: - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 116
. Refer to Figure 3-24. A Figure 3-24. RTC battery + IMPORTANT: Follow local regulations for battery (Figure 3-24) disposal. 3. Remove the RTC battery from mainboard connector. RTC battery Installation 0 1. Place the RTC battery (D) into the mainboard connector (A) and secure it in place - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 117
CPU Processor Removal 0 Prerequisite: Thermal Module Removal 1. Find CPU processor (B) on Mainboard. Refer to Figure 3-26. 2. Rotate the cam lock (A) to the unlocked position (Figure 3-25). A Figure 3-25. CPU Processor 3. Remove CPU processor (B) from Mainboard (Figure 3-26). B Figure 3-26. CPU - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 118
CPU Processor Installation 0 1. Place CPU processor (B) on Mainboard. Refer to Figure 3-26. 2. Tighten the cam lock (A) to the locked position (Figure 3-25). 3. Install Thermal Module. 3-30 Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 119
. Refer to Figure 3-27. A B Figure 3-27. Bluetooth Module & Speaker Location 2. Release the Bluetooth Module (A) from the board guide (B) (Figure 3-28). 3. Lift the Bluetooth Module (A) from the base assembly (Figure 3-28). B A Figure 3-28. Bluetooth Module Machine Maintenance Procedures 3-31 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 120
(A). Refer to Figure 3-29. C A A B Figure 3-29. Bluetooth Module Bluetooth Module Installation 0 1. Connect the Bluetooth Cable (C) to the Bluetooth Module (A). Refer to Figure 3-29. 2. Secure the Bluetooth Module (A) to the board guide (B) in the base assembly (Figure 3-28). 3. Install and - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 121
D C Figure 3-30. Speaker Module 5. Remove Speaker Module from Base Assembly. Speaker Module Installation 0 1. Place the speaker cables (A) into the cable guides and secure it with the black tape (D) on Base Assembly. Refer to Figure 3-30. 2. Place speaker module onto base assembly (Figure 3-27 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 122
: Mainboard Removal 1. Find Power Switch Board (A) on Base Assembly. Refer to Figure 3-31. 2. Remove powerboard cable (B) from the cable guides (Figure 3-31). 3. Remove one (1) screw (C) from base assembly (Figure 3-31). 4. Remove power switch board (A) from Base Assembly. A B C Figure 3-31 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 123
LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Mainboard Removal 1. Remove four (4) screws (A) from LCD hinges (Figure 3-32). A A Figure 3-32. LCD Hinge Screws 2. Separate the LCD Hinges (B) from the Base Assembly (Figure 3-33). B Figure 3-33. LCD Hinges Machine Maintenance - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 124
removal. LCD Module Installation 0 1. Place the LCD Module on the Base Assembly. Refer to Figure 3-34. 2. Align LCD hinges (B) with the hinge guides on the Base Assembly. Refer to Figure 3-33. 3. Install and secure four (4) screws (A). Refer to Figure 3-32. 4. Install mainboard. ID Size A M2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 125
LCD (Liquid Crystal Display) Module Removal 1. Find DC-in Jack Module (A) on Top Assembly . Refer to Figure 3-35. 2. Remove DC-in cable from cable guides on the top assembly (Figure 3-35). 3. Remove one (1) screw (B) from top assembly (Figure 3-35). 4. Remove DC-in Jack Module (A) from top assembly - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 126
top assembly. Refer to Figure 3-35 3. Install and secure one (1) screw (B) to the top assembly (Figure 3-35). 4. Secure DC-in cable to the cable guides on the top assembly (Figure 3-35). 5. Install LCD Module. ID Size B M2-0.4*2.0 Ni Quantity 1 Screw Type 3-38 Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 127
LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screws (A) from the LCD module (Figure 3-37). A 0 A Figure 3-37. LCD Bezel 2. Lift the bottom of the bezel up releasing it from the latches (Figure 3-38). Figure 3-38. LCD Bezel Machine Maintenance - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 128
3. Continue along the sides of the bezel until all the latches have been released (Figure 3-39). Figure 3-39. LCD Bezel 4. Lift the bezel from LCD module. LCD Bezel Installation 0 1. Place LCD bezel on the LCD module. Refer to Figure 3-37. 2. Press along the edges of the LCD bezel to secure the - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 129
(A) in the LCD module (Figure 3-40). A Figure 3-40. Camera Module Location 2. Disconnect the camera cable (B) from connector (C) (Figure 3-41). NOTE: NOTE: Use care not to damage the cable. C B Figure 3-41. Camera Cable 3. Lift the camera module from the LCD cover. Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 130
Camera Module Installation 0 1. Place Camera Module on the LCD module. Refer to Figure 3-40. 2. Connect the camera cable (B) to connector (C). Refer to Figure 3-41. 3. Install LCD bezel. 3-42 Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 131
Removal 1. Remove the six (6) screws (A) from the LCD panel (Figure 3-42). A A B A A Figure 3-42. LCD Panel 2. Remove the LVDS cable (C) from the cable guides (Figure 3-43). C Figure 3-43. LVDS Cable 3. Lift the LCD panel (B) from LCD cover (Figure 3-42). ! CAUTION: Make sure all cables are moved - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 132
LCD Panel Installation 0 1. Place LCD panel (B) on the LCD cover. Refer to Figure 3-42. 2. Secure LVDS cable (C) to the cable guides. Refer to Figure 3-43. 3. Install and secure six (6) screws (A) to the LCD panel on the LCD cover. Refer to Figure 3-42. 4. Install LCD bezel. ID - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 133
LCD Bracket Removal Prerequisite: LCD Panel Removal 1. Remove the six (6) screws (A) (Figure 3-44). A A A 0 A A A Figure 3-44. LCD Bracket 2. Remove LCD bracket from the LCD panel. LCD Bracket Installation 0 1. Place LCD bracket on the LCD panel (Figure 3-44). 2. Install and secure six (6) - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 134
LVDS Cable Removal 0 Prerequisite: LCD Panel Removal 1. Remove LVDS cable (A) from the adhesive on the rear of the LCD panel (Figure 3-45). A Figure 3-45. LVDS Cable 2. Remove the yellow tape (B) securing the LVDS cable to the LCD panel connector (Figure 3-46). B Figure 3-46. LVDS Cable 3-46 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 135
3. Starting from the top, remove the clear mylar tape (C) and disconnect the LVDS cable from the LCD panel connector (D) (Figure 3-47). C D Figure 3-47. LVDS Cable LVDS Cable Installation 0 1. Place LVDS cable into the LCD panel connector (D) and secure clear mylar tape (C) (Figure 3-47). 2. - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 136
3-48 Machine Maintenance Procedures - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 137
CHAPTER 4 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 138
4-4 No Display Issues 4-5 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 4-2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 139
Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, refer to Online Support Information. NOTE: NOTE: Do not replace non-defective FRU parts. Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 140
of obstructions. 5. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 6. Remove any recently installed software. 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 141
No connected? Check connection Replace Ext. DDRRAM module OK? No Ext. DDR RAM module Replace M/B CPU thermal module well pressing Fn+F5. Reference product pages for specific model procedures. 2. Make sure the computer has battery. Hold the power button for 10 seconds. Troubleshooting 4-5 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 142
yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 7. If the Issue is still not resolved, refer to Online Support Information. 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 4-6 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 143
9. If the issue is still not resolved, refer to Online Support Information. Troubleshooting 4-7 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 144
LCD Picture Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure 4-8 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 145
Internal Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected? Connect No it well Keyboard OK? No Replace keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting 4-9 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 146
Touchpad Failure 0 If the Touchpad fails, perform the following: Start OK Check M/B T/P FFC Check TouchPad Re-assemble the NG T/P FFC to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Figure 4-5. Touchpad Failure 4-10 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 147
Problems 0 Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start Control hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 148
6. Navigate to Start Control Panel Hardware and Sound Sound. to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9. Restore system and file not resolved, refer to Online Support Information. 4-12 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 149
microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 150
USB Failure 0 If the USB fails, perform the following: Start OK Check USB/B to M/B cable OK Check USB/B NG Re-assemble the USB/B cable to M/B OK NG Swap USB/B and USB cable Swap M/B Figure 4-8. USB Failure 4-14 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 151
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-15 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 152
Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Apply power to - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 153
Post Code 01 02 03 04 05 06 07 08 Description CPU power on and switch to Protected mode Patching CPU microcode Setup Cache as RAM PCIE MMIO Base Address initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Troubleshooting 4-17 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 154
Phase Post Code Description SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume * 3rd party relate functions Initialization Watchdog timer Initialization Memory Initial for Normal boot. Memory Initial for Crisis Recovery Simple Memory test - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 155
BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM DXE_CF9_RESET* DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT* DXE 43 South Driver Initialization DXE_SMART_TIMER_INIT DXE 51 8259 Initialization DXE_PCRTC_INIT DXE 52 RTC Initialization Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 156
BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller, Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error report device initialization 4-20 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 157
BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 158
Name (Include\ PostCode.h) Phase Post Code Description BDS_ENTER_LEGACY_16_BOOT BDS 34 Ready to Boot Legacy OS. BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash. * 3rd party relate PEI C9 Start to restore system configuration in SMM 4-22 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 159
SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Troubleshooting 4-23 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 160
by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail) Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) 4-24 Troubleshooting - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 161
CHAPTER 5 Jumper and Connector Locations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 162
Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 5-2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 163
Jumper and Connector Locations 0 3 12 4 5 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description 1 Power Switch board Connector 2 Speaker Connector 3 Keyboard Connector Item Description 4 Touchpad Connector 5 Cardreader Connector Jumper and Connector Locations 5-3 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 164
9 13 14 15 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description 1 Battery Connector 2 DC-IN Connector 3 LVDS Connector 4 Fan Connector 5 VGA Connector 6 Connector 14 Headphone Connector 15 Bluetooth Connector 5-4 Jumper and Connector Locations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 165
with the standard operating procedures of clearing password and BIOS recovery for the Aspire 4349, 4749 & 4749Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery. Clearing Password Check 0 NOTE: NOTE: The following - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 166
Clear CMOS Jumper 0 1 2 Figure 5-3. CMOS Jumper Table 5-3. CMOS Jumper Item 1 Clear CMOS Jumper 2 Clear CMOS Jumper Description 5-6 Jumper and Connector Locations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 167
use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from USB Storage 0 NOTE: NOTE: Prior to performing the recovery, prepare - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 168
5-8 Jumper and Connector Locations - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 169
CHAPTER 6 FRU (Field Replaceable Unit) List - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 170
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 6-2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 171
chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire 4349, 4749 & 4749Z. Refer to this changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 172
11 6 7 10 8 9 Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram No. Description 1 LCD Assembly 2 Keyboard Module 3 Top Assembly 4 MainBoard Assembly 5 ODD Assembly Acer Part No. 6M.NE407.003 KB.I140A.202 60.NE307.004 MB.RR406.001 KU.0080F.014 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 173
Table 6-1. Upper & Lower Cover Exploded Diagram No. Description 6 USB Board 7 HDD Assembly 8 Base Assembly 9 Battery Module 10 Thermal Module Assembly 11 System Memroy 12 Wireless Card 13 Power Switch Board Acer Part No. 55.NE307.002 KH.50001.017 60.RR607.001 BT.00607.127 60.RR607.003 KN. - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 174
Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram No. Description 1 LCD Bezel 2 LCD Bracket (Left) 3 LCD LED Panel 4 LVDS Cable 5 Camera Module 6 LCD Bracket (Right) 7 LCD Cover Acer Part No. 60.RR607.001 33.R6Z07.004 LK.14008.009 50.NE307.003 AM.21400.109 33.R6Z07.005 60 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 175
0 Table 6-3. FRU List Category Description Acer Part No. ADAPTER Adapter DELTA 65W cell 4400mAh Main COMMON ID:AS10D Battery LGC AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D81 BT.0060G.001 BOARD Lan Intel WLAN 100BN.HMWG Crane Peak BGN FRU (Field Replaceable Unit) List 6-7 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 176
Bluetooth BRM 2070 (T77H114.01) Foxconn Bluetooth BRM 2070 (T77H114.01) BT 3.0 Foxconn Bluetooth BRM 2070 (T77H114.01) BT 3.0 POWER SWITCH BOARD Acer 1M,3P,250V)DENMARK BK S.P PWR CORD(1M,3P,250V)INDIA BK S.P PWR CORD(1M,3P,250V)ISRAEL BK S.P BLUETOOTH CABLE (6P FOR BT3.0 BRM2070) 50.TVM07 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 177
Table 6-3. FRU List Category Description FFC- USB TO MB FFC-TP TO MB Acer Part No. 50.R6Z07.001 50.R6Z07.003 CASE/COVER/BRACKET ASSEMBLY UPPER CASE W/ TP, TP FFC, W/O SPK, SPK SPONGE - CHARCOAL GRAY 60.NE307.004 LOWER CASE W/O HDMI 60.RR607.001 HINGE SUPPORT L S.P 33.RR607.001 FRU (Field - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 178
.23501.DMP KC.23501.DMP KC.94001.DPB KC.94001.DPB KC.95001.DPB KC.71001.CMB CPU Intel Celeron B800 PGA 1.5G 35W DDR3-1333-QS KC.80001.CMB ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD11RS LF W/O bezel 1.01 SATA HF + ZP (HME OPU) ODD PANASONIC Super - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 179
Table 6-3. FRU List Category Description Acer Part No. ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT32N (R5-2) LF W/O bezel SATA with Renesas solution + PCC LD (HF + Windows 7) KU.0080D.055 ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 180
-188, 375G/P, 4K drive SATA 8MB LF+HF -AF2, 375G/P, 4K drive SATA 8MB LF+HF /P, Capricorn BS, 4K drive SATA 8MB LF+HF 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD BRACKET Acer Part No. KH KEYBOARD Keyboard ACER AC4T_A10B AC4T 87KS Black KB.I140A.202 UK Texture Keyboard ACER AC4T_A10B AC4T 86KS Black - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 181
Description LCD LCD MODULE 14" LED GLARE W/CCD, ANTENNA*1 - GRAY (Acer) Acer Part No. 6M.RR607.010 LED LCD AUO 14" WXGA Glare B140XW01 V8 BRACKET W/ HINGE - L LCD BRACKET W/ HINGE - R LCD COVER LOGO MYLAR FRU (Field Replaceable Unit) List 60.RR607.002 33.R6Z07.004 33.R6Z07.005 40.NE307.002 6-13 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 182
Table 6-3. FRU List Category LCD CABLE Description Acer Part No. 50.NE307.003 CAMERA MAINBOARD MEMORY 6-14 Liteon 0.3M LT7675AL Suyin 0.3M SY_7675_AL Chicony Camera CH_7675_AL AM.21400.078 AM.21400.109 AM.21400.111 Mainboard (UMA .001 KN.4GB09.002 KN.4GB0B.015 FRU (Field Replaceable Unit) List - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 183
Memory HYNIX SO-DIMM DDRIII 1333 4GB HMT351S6BFR8C-H9 LF 256*8 46nm Acer Part No. KN.4GB0G.004 THERMAL MODULE THERMAL MODULE ASSY 35W UMA S.P 60.RR607.003 SPEAKER SPEAKER SET (W/ R/L) MISCELLANEOUS SPEAKER SPONGE UP CCD SUPPORT MYLAR TOP SHIELD MYLAR BASE FOOT RUBBER - FRONT BASE FOOT RUBBER - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 184
M2.5*4.0-I(NI)(NYLOK) SCREW M2.5*5-I(ZN/B) SCREW M2.0*3.95-I(BNI)(NYLOK) SCREW M2.0*3.0-I IRON SCREW M2.0*4.0 SCREW M2-0.4*2-I(BNI)(NYLOK)(7,0.6)IRON SCREW M3*0.5+3.5I IRON Acer Part No. 86.ARE07.001 86.D01V7.001 86.NBG07.001 86.R6Z07.002 86.S0207.001 86.W0107.003 86.W4107.002 86.WFB07 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 185
CHAPTER 7 Model Definition and Configuration - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 186
Acer Aspire 4349 7-3 Acer Aspire 4749 & 4749Z 7-16 7-2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 187
Model Definition and Configuration Acer Aspire 4349 0 Table 7-1. RO, Description Model RO Country AS4349- Thailand AS4349-B804 AAP G50Mikk Thailand AS4349-B804 AAP G75Mikk Thailand AS4349-B804 AAP G75Mikk Thailand Acer Part No LX.RR602.001 LX.RR608.001 LX.RR60C.001 LX.RR60C.002 LX.RR60C - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 188
Table 7-1. RO, Description (Continued) Model RO Country Acer Part No AS4349-B712 AAP G50Mikk Thailand LX.RR60C. B712G75Mikk LinpusMGATH4 UMACkk_3 1*2G/750/BT/6L2.2/2R/CB_GN_ 0.3C_outer_AN_XS11 AS4349-B802G50Mikk LinpusMGATH1 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN _0.3C_outer_AN_TH61 7-4 Model - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 189
7-1. RO, Description (Continued) Model RO Country Acer Part No AS4349-B802 AAP G50Mikk Thailand LX.RR60C B802 AAP G50Mikk Malaysia LX.RR60C.028 Description AS4349-B802G50Mikk LinpusMGATH3 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN _0.3C_outer_AN_XS11 AS4349-B802G50Mikk LinpusMGATH4 UMACkk_3 1*2G - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 190
-B714 Thailand G50Mikk AS4349-B714 Thailand G50Mikk AS4349-B712 Thailand G75Mikk AS4349-B712 Thailand G75Mikk AS4349-B804 Thailand G75Mikk AS4349-B712 Thailand G75Mikk Acer Part No CPU LX.RR602.001 CMB800 LX.RR608.001 CMB800 LX.RR60C.001 CMB710 LX.RR60C.002 CMB800 LX.RR60C.003 CMB800 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 191
LX.RR60C.026 AS4349-B801 Indonesia G32Mikk LX.RR60C.027 AS4349-B802 Malaysia G50Mikk LX.RR60C.028 CPU CMB800 CMB800 CMB800 CMB710 CMB710 CMB710 CMB800 NLED14WXGAG NLED14WXGAG Table 7-3. VGA Chip, VRAM 1 Model Country Acer Part No AS4349-B802 Thailand G64Mikk LX.RR602.001 AS4349-B801 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 192
Table 7-3. VGA Chip, VRAM 1 (Continued) Model Country AS4349-B804 Thailand G75Mikk Acer Part No VGA Chip LX.RR60C.006 UMA AS4349-B804 Thailand G75Mikk LX.RR60C.007 UMA AS4349-B712 Thailand G50Mikk LX.RR60C.008 UMA AS4349- - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 193
G64Mikk LX.RR60C.026 UMA AS4349-B801 Indonesia G32Mikk LX.RR60C.027 UMA AS4349-B802 Malaysia G50Mikk LX.RR60C.028 UMA VRAM 1 N N N Table 7-4. Memory 1, Memory 2, HDD 1 Model Country Acer Part No Memory 1 Memory 2 HDD 1(GB) AS4349-B80 Thailand 2G64Mikk LX.RR602.001 SO2GBIII10 N N640GB5 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 194
Memory 2, HDD 1 (Continued) Model AS4349-B71 2G75Mikk Country Thailand Acer Part No Memory 1 Memory 2 HDD 1(GB) LX.RR60C.014 SO2GBIII10 N320GB5.4KS AS4349-B80 Malaysia 2G50Mikk LX.RR60C.028 SO2GBIII10 N N500GB5.4KS Table 7-5. ODD, Extra SW1, Card Reader Model Country Acer Part No ODD - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 195
Table 7-5. ODD, Extra SW1, Card Reader (Continued) Model Country AS4349-B712 Vietnam G32Mikk Acer Part No ODD LX.RR60C.001 NSM8XS Extra SW1 N Card Reader 2-in-1 card reader AS4349-B802 Vietnam G32Mikk LX.RR60C.002 NSM8XS N 2-in-1 card reader - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 196
N 2-in-1 card reader AS4349-B802 Malaysia G50Mikk LX.RR60C.028 NSM8XS N 2-in-1 card reader Table 7-6. Wireless LAN1, Bluetooth, NB Chipset Model Country Acer Part No Wireless LAN1 Bluetoot h NB Chipset AS4349-B80 Thailand 2G64Mikk LX.RR602.001 3rd WiFi 1x1 BT 3.0 BGN HM65 AS4349-B80 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 197
Table 7-6. Wireless LAN1, Bluetooth, NB Chipset (Continued) Model Country AS4349-B80 Thailand 4G75Mikk Acer Part No LX.RR60C.007 Wireless LAN1 3rd WiFi 1x1 BGN Bluetoot h NB Chipset BT 2.1 HM65 AS4349-B71 Thailand 2G50Mikk LX.RR60C.008 3rd WiFi 1x1 BT 2.1 BGN HM65 AS4349-B71 Thailand - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 198
BT 2.1 BGN HM65 AS4349-B80 Indonesia 1G32Mikk LX.RR60C.027 3rd WiFi 1x1 N BGN HM65 AS4349-B80 Malaysia 2G50Mikk LX.RR60C.028 3rd WiFi 1x1 N BGN HM65 Table 7-7. Battery, Adapter, Camera Model Country Acer Part No AS4349-B802 Thailand G64Mikk LX.RR602.001 AS4349-B801 Indonesia G32Mikk - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 199
Table 7-7. Battery, Adapter, Camera (Continued) Model Country Acer Part No Battery AS4349-B714 Thailand G50Mikk .2 AS4349-B801 Indonesia G32Mikk LX.RR60C.027 6CELL2.2 AS4349-B802 Malaysia G50Mikk LX.RR60C.028 6CELL2.2 Adapter 65W Camera 0.3M 65W 0.3M 65W 0.3M 65W 0.3M 65W 0.3M - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 200
Acer Aspire 4749 & 4749Z 0 Table 7-8. RO, Description Model RO Country AS4749Z-B94 AAP 2G32Mikk Vietnam AS4749Z-B94 AAP 2G50Mikk Thailand AS4749Z-B94 AAP 2G50Mikk Thailand AS4749Z-B94 AAP 2G50Mikk Thailand Acer Part No LX.RR502.001 LX.RR502.002 LX.RR502.003 LX.RR502.004 LX.RR502.005 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 201
) Model RO Country Acer Part No AS4749Z-B94 AAP 2G50Mikk Thailand LX.RR50C.005 AS4749Z-B94 AAP 2G50Mikk Thailand LX.RR50C.006 AS4749Z-B94 AAP 2G50Mikk Thailand LX.RR50C.007 AS4749Z-B95 AAP 2G32Mikk Vietnam LX.RR50C.008 AS4749Z-B95 AAP 2G50Mikk Malaysia LX.RR50C.009 AS4749Z - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 202
2G32Mikk AS4749Z-B95 AAP 2G50Mikk AS4749Z-B95 AAP 2G50Mikk AS4749Z-B95 AAP 2G50Mikk AS4749Z-B95 AAP 2G50Mikk AS4749Z-B95 AAP 1G32Mikk AS4749Z-B95 AAP 2G50Mikk Acer Part No CPU LX.RR502.001 PMDB940 LX.RR502.002 PMDB950 LX.RR502.003 PMDB950 LX.RR502.004 PMDB950 LX.RR502.005 PMDB950 LX - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 203
Table 7-10. VGA Chip, VRAM 1 Model Country Acer Part No AS4749Z-B94 TWN 2G50Mikk LX.RR502.001 AS4749Z-B95 TWN 2G50Mikk LX.RR502.002 AS4749Z-B95 AAP 2G32Mikk LX.RR502.003 AS4749Z-B95 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 204
Table 7-11. Memory 1, Memory 2, HDD 1 Model AS4749Z-B9 42G50Mikk Country TWN Acer Part No Memory 1 Memory 2 HDD 1(GB) LX.RR502.001 SO2GBIII10 N N500GB5.4KS _4K AS4749Z-B9 TWN 52G50Mikk LX.RR502.002 SO2GBIII10 N N500GB5.4KS _4K AS4749Z- - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 205
Table 7-12. ODD, Extra SW1, Card Reader Model Country Acer Part No ODD AS4749Z-B94 TWN 2G50Mikk AS4749Z-B95 TWN 2G50Mikk AS4749Z-B95 AAP 2G32Mikk AS4749Z-B95 AAP 2G50Mikk AS4749Z-B95 AAP 2G50Mikk AS4749Z-B94 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 206
Table 7-13. Wireless LAN1, Bluetooth, NB Chipset Model Country Acer Part No Wireless LAN1 Bluetoot h NB Chipset AS4749Z-B9 TWN 42G50Mikk LX.RR502.001 3rd WiFi 1x1 BT 3.0 BGN HM65 AS4749Z-B9 TWN 52G50Mikk LX.RR502.002 3rd WiFi 1x1 BT 3.0 BGN HM65 AS4749Z-B9 AAP 52G32Mikk LX.RR502.003 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 207
Table 7-14. Battery, Adapter, Camera Model Country Acer Part No AS4749Z-B94 TWN 2G50Mikk LX.RR502. .RR50C.012 AS4749Z-B95 AAP 1G32Mikk LX.RR50C.013 AS4749Z-B95 AAP 2G50Mikk LX.RR50C.014 Battery 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 208
7-24 Model Definition and Configuration - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 209
CHAPTER 8 Test Compatible Components - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 210
Microsoft® Windows® 7 Environment Test 8-4 8-2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 211
under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4739, 4749 & 4749Z. Compatibility Test Report released by the Acer Mobile - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 212
Microsoft® Windows® 7 Environment Test 0 Table 8-1. Test Compatible Components Vendor Type Description Acer Part No. Adapter Audio Codec 10004786 REALTEK ALC271X_VB3 Atheros AR8158L LZ.21000.085 Battery 10001063 SONY 6CELL2.2 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 213
.01) BH.21100.011 23707801 FOXCONN TW BT 2.1 Foxconn Bluetooth ATH BU_12 BH.21100.012 23707801 FOXCONN TW BT 4.0 BT 4.0 Foxconn Atheros BU22 BH.21100.017 23707801 FOXCONN TW BT 4.0 BT 4.0 Foxconn Braodcom 20702 BH.21100.018 Camera 10001023 LITE-ON 0.3M Liteon 0.3M LT7675AL AM.21400 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 214
Acer Part No. KC.95001.DPB 10001067 INTEL PMDB960 CPU Intel Pentium Dual-Core B960 KC.96001.DPB PGA 35W DDR3-1333-QS 10001067 INTEL CMB710 CPU Intel Celeron B710 PGA 1.6G KC.71001.CMB 35W DDR3-1333, 1/1-QS 10001067 INTEL CMB800 HDD CPU Intel Celeron B800 -AF2, 320G/P, 4K drive SATA 8MB LF+HF - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 215
Components Vendor 60001994 WD Type N500GB5.4KS_ 4K Description HDD WD 2.5" 5400rpm 500GB WD5000BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 Acer Part No. KH.50008.024 60001994 WD N640GB5.4KS_4 K HDD WD 2.5" 5400rpm 640GB WD6400BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 216
9ZW144-188, 375G/P, 4K drive SATA 8MB LF+HF F/W:0001SDM1 KH.64001.005 60002036 SEAGATE N750GB5.4KS_4 K HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 KH.75001.011 Keyboard 60004864 DARFON AC4T_A10B Keyboard ACER AC4T_A10B AC4T Internal 14 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 217
8-1. Test Compatible Components Vendor Type 60001993 NANYA SO1GBIII13 Description Memory NANYA SO-DIMM DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055um Acer Part No. KN.1GB03.034 60001993 NANYA SO2GBIII13 Memory NANYA SO-DIMM DDRIII 1333 2GB NT2GC64B8HC0NS-CG LF 128*8 0.065um KN.2GB03 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 218
KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S13C9G LF+HF Acer Part No. KN.2GB07.006 60024207 KINGSTON SO4GBIII13 Supported, PCC LD (HF + Windows 7) KU.0080D.057 60003901 HITACHI NSM8XS EAST ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT51N LF W/O bezel SATA Zero Power Supported (HF + Windows - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 219
McAfee VGA Chip 10001067 INTEL UMA UMA (Intel) WiFi Antenna 10000105 WNC PIFA PIFA Wireless LAN 10001018 HON HAI 3rd WiFi 1x1 BGN Foxconn (HM) T77H194.00 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 BGN Acer Part No. KI.22800.011 KI23300.014 SR - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 220
8-12 Test Compatible Components - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 221
CHAPTER 9 Online Support Information - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 222
Introduction 9-3 9-2 - Acer Aspire 4349 | Acer Aspire 4349, 4749, 4749Z Notebook Service Guide - Page 223
password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios