Acer Aspire 4736Z Acer Aspire 4336 Notebook Series Service Guide
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- Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 1
Aspire 4736G/4736Z Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 2
Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates II - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 4
are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 6
VI - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 7
Basics (with fingerprint reader 11 Using the Keyboard 12 Lock Keys and embedded numeric keypad 12 Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 18 System Utilities 29 BIOS - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 8
Keyboard 67 Removing the Speaker Module 68 Removing the LCD Module 70 Removing the Upper Base 75 Removing the Finger Print Reader 78 Removing the TouchPad Bracket 80 Removing the Media Board 82 Removing the USB Board 84 Removing the Modem Module 86 Removing the Bluetooth Module 87 Removing - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 9
Failure 154 External Mouse Failure 155 Other Failures 155 Intermittent Problems 156 Undetermined Problems 156 POST Codes Tables 157 Sec 157 Memory 157 BDS & Specific action 158 Each PEIM entry point used in 80_PORT 159 Each Driver entry point used in 80_PORT 159 Each SmmDriver entry point - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 10
Table of Contents X - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 11
SDRAM support • Up to 2 GB of DDRIII 800/1066 MHz memory, upgradeable to 4 GB using two SO-DIMM modules Display and graphics • 16:9 aspect ratio • 14" HD 1366 x 768 • Mobile Intel® GM45 Express Chipset • NVIDIA® GeForce® 10MGE1 Storage subsystem • 2.5" hard disk drive • Optical drive option - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 12
ENERGY STAR® 4.0* Special keys and controls • 88-/89-/93-key keyboard • Touchpad pointing device I/O interface • 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) • 3 USB 2.0 ports • Consumer infrared (CIR) port • HDMI™ port with HDCP support* • External display (VGA) port • Headphones/speaker/line-out jack - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 13
-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 14
800/1066MHz H_D#(0..63) page 22 LVDS page 23 LVDS Intel Cantiga uF CBGA-1329 Memory BUS(DDRIII) 204pin DDR I I I -SO-DI MM X2 Dual Channel BANK 21 16X DMI C -L i nk USB conn x3 USB port 0, 2, 5 page 33 Bluetooth C onn page 34 CMOS C amer a page 22 PCI-E xpress Intel ICH9-M 3.3V 48MHz - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 15
Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. 1 2 3 4 Icon Item Acer Crystal Eye webcam Microphone Description Web camera for video communication (only for certain models). Internal microphone for sound recording. Display screen - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 16
Front View Item Status indicators Keyboard Palmrest Status indicators Click buttons (left, center* and right) Touchpad Touchpad Toggle Volume Up/ Volume Down Acer PowerSmart key Backup key Wireless LAN communication button/indicator Bluetooth communication button/indicator Speakers Description - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 17
in jack Ethernet (RJ-45) port External display (VGA) port USB 2.0 HDMI port USB 2.0 port Headphones/ speaker/line-out jack with S/PDIF support Microphone jack Description Connects to an AC adapter Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g. external monitor - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 18
tray when the computer is turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off. Modem (RJ-11) port Connects to a phone line. Kensington lock slot Connects to a Kensington-compatible computer security lock. Rear - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 19
2 3 4 5 6 Icon Item Battery bay Battery release latch Hard disk bay Memory compartment Battery lock Ventilation slots and cooling fan Description Houses the computer's battery pack. Releases the battery for removal. Houses the computer's hard disk (secured with screws). Houses the computer's main - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 20
Caps Lock Indicates the computer's battery status. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Lights the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 21
(3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 22
embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 23
Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < >: Open - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 24
> + + + + + + < > + < > Icon Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Description Displays help on hotkeys. Launches - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 25
1. Open a text editor or word processor. 2. Hold and then press the key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 26
GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start´ All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: 16 Chapter 1 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 27
two displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy the convenience of a well-organized desktop. NOTE - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 28
2 MB Package uPGA uPGA uPGA uPGA uPGA Core Voltage Acer P/N KC.16001.CMT KC.64001.DTP KC.66001.DTP KC.74501.DPP KC.42001.DTP System Board Major Chips Item Specifications Core logic Intel Cantiga PM45 / GM45 (667/800/1066MHz FSB supported) ICH9-M VGA • NB10MGE1-512MB-DDR3 • Integrated VGA - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 29
Version BIOS ROM Type BIOS ROM Size Supported Protocols BIOS Password control Specification V0.09 Flash ROM 1 MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 • ACPI 2.0 compliance with Intel - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 30
Memory Controller Memory Size DIMM socket number Supports Memory size per socket Support maximum memory size Support DIMM type Support DIMM Speed Support DIMM voltage Support DIMM package Cache VGA Memory Memory module combinations Onboard 0MB (No on-board Memory) 2 sockets 2 GB Specifications - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 31
Hard Disk Drive Interface Item Vendor & Model Name Seagate ST9250827AS Capacity 250 (MB) Bytes per 512 sector Data heads 4 Drive Format Disks 2 Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA Internal 778 transfer rate (Mbits/sec, max) I/O - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 32
Super-Multi Combo Module Item Vendor & model name Performance Specification Specification Philips DS-8A2S, Toshiba Digi/TS-L633A With CD Diskette With DVD Diskette Transfer rate (MB/sec) Buffer Memory Interface Sustained: Max 3.5 Mbytes/sec 2MB SATA Sustained: Max 10 Mbytes/sec Applicable - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 33
Combo Module (continued) Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc formats Loading mechanism Power Requirement Input Voltage HLDS GT10N With CD Diskette Specification Sony AD7580S With DVD Diskette With CD Diskette With DVD - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 34
Drive Item Manufacturer and Model Type Interface Data Transfer Modes Buffer Memory Size Maximum Write Speed Maximum Read Speed Formats Supported Power Supply Voltage Allowance Specification JVC, SKC, ACER, Prime Disc, TDK • CD-RW Media (10x/4x) Ricoh, Mitsubishi (Verbatim), ACER, OPTROM, Memorex, - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 35
LCD 14" Item Specification Vendor/model name • Samsung LTN140AT01-G01 • AUO B140XW01 • LG LP140WH1 • CMO N140B6 - L02 Screen Diagonal (mm) 355.6 ( Size (mm) 324.0(H) x 192.5(V) x 5.2(D) Electrical Interface LVDS Support Color 262,144 Viewing Angle (degree) Min. Typ. Horizontal 40 45 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 36
Type NB10MGE1-512MB-DDR3 Features • Power Package Keyboard Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously ENE KB926 88-/89-/93-key Yes Yes Specification Specification Media Card Reader Type Item Features Audio Interface - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 37
WLAN Item Chipset Protocol Interface Antenna Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Specification • Specifications (3S2P) • SONY AS-2007A • Panasonic AS-2007A • Simplo AS-2007A • Sanyo AS-2007A Li-ion 4400 mAh 6 3S2P Chapter 1 27 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 38
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Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when Press to enter Setup message is prompted on the bottom of screen and Exit. Follow these instructions: • To choose a screen. Help for parameters are found in the Item Specific Help part of the screen - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 40
Information The Information screen displays a summary of your computer hardware information. NOTE: of HDD installed on primary IDE master. This field displays the model name of the installed ODD drive. Displays system BIOS version. This field displays the VGA firmware version of the system. This - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 41
screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 42
The table below describes the parameters in this screen. Settings in boldface are the default and suggested setting of the user password. Shows the setting of the hard disk password. Press Enter to set the supervisor password. When your notebook computer to your dealer to reset it. 32 Chapter 2 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 43
careful when typing your password because the characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the ↑ and ↓ keys to highlight - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 44
on boot parameter. 6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses Enter. If the current password entered does not match the actual current - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 45
this screen. Support • C-States • Enhanced C-States • C-State Pop Up Mode • C-State Pop Down Mode • C4 Exit Timing Mode • DeepC4 • Hard C4E • Enable C6 • EMTTM • Bi-directional PROCHOT# • Dynamic FSB Switching • Turbo Mode • ACPI 3.0 T-States • DTS • DTS Calibration • Thermal Trip Points Setting (Fan - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 46
Parameter Platform Power Management Break Event ACPI S3 Wake on PME Wake on Modem Ring Quickly S4 Resume Auto wake on S5 Description Enter the Platform Power Management menu. Enter the Break Event menu. Enable or Disable ACPI S1/S3 Sleep State. Enable or Disable wake up when the system power is off - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 47
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Chapter 2 37 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 48
allows you to save or discard any changes you made and quit the BIOS Utility. The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 49
to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 50
to position 1. 3. Execute the FLASH.BAT batch file to update BIOS. The flash process begins as shown. 4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. 40 Chapter 2 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 51
Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays. Chapter 2 41 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 52
WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all programs and applications and reboot the system. 42 Chapter 2 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 53
Select Item screen. 2. Select Enter Unlock Password and press Enter. An Unlock Password displays. 3. Make a note of the key, 76943488 in the example. 4. Boot up the system to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. For instructions on changing - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 54
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list. 3. Reboot - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 55
Cleaning BIOS Passwords To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not. Chapter 2 45 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 56
DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot sequence by entering the corresponding the hardware before sending to the operating system (Windows, etc.). To update the DMI Pool, from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 57
Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM Input: dmitools /wu Example 5: Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag Chapter 2 47 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 58
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Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 60
avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main Screw List Description Quantity Acer P/N M2.0D 3.0L K4.6D 0.8T ZK 17 86.AD302.001 M2.5D 3.0L - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 61
gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Turn - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 62
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). 2 1 52 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 63
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3 53 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 64
Removing the Lower Covers 1. See "Removing the Battery Pack" on page 52. 2. See "Removing the SD dummy card" on page 53. 3. Loosen the five captive screws in the covers as shown. DIMM Cover WLAN Cover 4. Carefully open the DIMM Cover. HDD Cover 5. Remove the WLAN Cover as shown. 54 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 65
6. Carefully open the HDD Cover. Chapter 3 55 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 66
Removing the WLAN Module 1. See "Removing the Lower Covers" on page 54. 2. Disconnect the two antenna cables. 3. Remove the two securing screws. Step WLAN Module Size M2*3 Quantity 2 4. Remove the WLAN module as shown. Screw Type 56 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 67
Removing the DIMM Modules 1. See "Removing the Lower Covers" on page 54. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module. Chapter 3 57 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 68
Removing the Hard Disk Drive Module 1. See "Removing the Lower Covers" on page 54. 2. Hold the Pull Tab and slide the HDD away from the connector. 3. Pull the HDD up as shown to remove. NOTE: To prevent damage to HDD, avoid pressing down on it or placing heavy objects on top of it. 58 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 69
4. Remove the four screws (two each side) securing the HDD to the carrier. Step HDD Carrier Size M3*3 5. Lift the HDD carrier to remove. Quantity 4 Screw Type Chapter 3 59 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 70
Removing the Optical Disk Drive Module 1. See "Removing the Lower Covers" on page 54. 2. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5 Quantity 1 Screw Type 3. Insert a screw driver as shown and push the ODD Module out of the bay. 60 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 71
securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket Size M2*3 Quantity 2 5. Insert a pin in the eject hole of the ODD to eject the ODD tray. Screw Type 6. Press down on the locking catch to release the ODD cover and remove. Chapter 3 61 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 72
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Rem ove Hinge Covers Rem ove Switch Cover Rem ove Keyboard Rem ove Function Board Rem ove Speaker Module Rem ove LCD Module Upper Cover Rem ove Upper Cover Lower Cover Rem ove Fingerprint - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 73
Step Finger Print Reader TouchPad Bracket USB Board Modem Module BT Module Mainboard Thermal Module Media Board Screw M2*3 M2*3 M2.5*3 M2*3 M2.5*3 M2.5*3 M2.5*5*3.2 Quantity 1 2 1 2 1 1 4 3 Part No. 86.AD302.001 86.AD302.001 86.AD302.002 86.AD302.001 86.AD302.002 86.AD302.002 86.AD302.006 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 74
the Battery Pack" on page 52. 2. Remove the two screw caps and screws from the Hinge Covers. Step Hinge Covers Size M2*3 Quantity 2 Screw Type 3. Slide the covers off the hinges in - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 75
cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See "Removing the Battery Pack" on page 52. 2. See "Removing the Hinge Covers" on page 64. 3. Locate and remove the ten securing screws on the bottom of the computer. Step Switch Cover (red - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 76
6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown. 7. Lift the left side of the Switch Cover first and gently rotate it while lifting the right side clear of the casing. 8. Lift the Switch Cover clear of the chassis. 66 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 77
on page 65. 2. Lift the keyboard from both sides to clear the securing tabs on both sides of the Keyboard. 3. Push the Keyboard toward the LCD screen to expose the Keyboard FFC cable. 4. Unlock the connector and pull the FFC to remove it from the Mainboard. 5. Remove the keyboard from the chassis - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 78
the Speaker Module 1. See "Removing the Keyboard" on page 67. 2. Remove the two securing screws from the Speaker Module. Step Speaker Module Size M2.5*3 Quantity 2 Screw Type 3. Remove the adhesive tape securing the LCD cables to the Speaker Module. 4. Disconnect the speaker cable as shown - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 79
5. Rotate the Speaker Module upward, rear edge first to clear the LCD cables, and remove it from the chassis. Chapter 3 69 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 80
the WLAN Module" on page 56. 2. See "Removing the Keyboard" on page 67. 3. Turn the computer over. Remove the two securing screws as shown. Step LCD Module Size M2.5*5 Quantity 2 4. Lift the securing tape to expose the Antenna cable as shown. Screw Type 5. - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 81
6. Completely remove the Antenna cable from the cable channel. 7. Turn the computer over. Remove the two adhesive strips from the Antenna cable. 8. Rest the computer on the LCD Module and push the Antenna cable through the chassis as shown. Chapter 3 71 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 82
9. Completely remove the Antenna from the cable channel. 10. Disconnect the LCD cables from the Mainboard as shown. 72 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 83
11. Remove the two securing screws from the left LCD hinge. Step LCD Module Size M2.5*5 Quantity 2 12. Peel back the adhesive strip from the LCD Hinge as shown. Screw Type Chapter 3 73 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 84
13. Remove the two securing screws from the right LCD hinge. Step LCD Module Size M2.5*5 Quantity 2 14. Carefully remove the LCD Module from the chassis. Screw Type 74 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 85
panel. Step Upper Cover (red call out) Upper Cover (green callout) Size M2.5*10 M2.5*5 Quantity 10 5 Screw Type 3. Turn the computer over. Remove the two securing screws on the top panel. Step Upper Cover (red callout) Upper Cover (green callout) Size M2.5*5 M2.5*3 Quantity 1 1 Screw Type - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 86
4. Turn the computer over and disconnect the three FFC cables from the mainboard. C B Unlock the connector and disconnect A as shown. A Unlock the connector and disconnect B as shown. Unlock the connector and disconnect C as shown. 76 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 87
WARNING:Care must be taken when removing v from the Lower Base to prevent damage or stress to the surface. 5. Ease the lower casing outward to and pry apart the right side as shown. Lift the rear edge of the Upper Base upward. 7. Completely remove the Upper Base from the Lower Base. Chapter 3 77 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 88
the Finger Print Reader NOTE: Only the Discrete SKU supports Finger Print Reader technology. 1. See "Removing the Upper Base" on page 75. 2. Remove the single securing screw on the bracket. Step Finger Print Reader Size M2*3 3. Lift the bracket clear of the casing. Quantity 1 Screw Type - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 89
4. Lift the FFC, as shown, to disengage the adhesive and remove the Finger Print Reader Board from the casing. Chapter 3 79 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 90
the Upper Base" on page 75. 2. Lift the FFC, as shown, to disengage the adhesive. 3. Open the FFC locking latch as shown and remove the FFC. 4. Remove the two screws from the TouchPad Bracket and remove it from the casing. Step TouchPad Bracket Size M2*3 Quantity 2 80 Screw Type Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 91
5. Remove the TouchPad Bracket from the Upper Base. Chapter 3 81 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 92
the Media Board WARNING:Care must be taken when removing the Media Board Cover from the Upper Base to prevent damage or stress to the surface. 1. See "Removing the Upper Base" on page 75. 2. Detach the media board FFC from the upper case. 3. Remove the three securing screws as shown. 4. Lift the - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 93
Step Media Board Size M2.5*3 Quantity 3 Screw Type Chapter 3 83 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 94
the USB Board 1. See "Removing the Upper Base" on page 75. 2. Remove the single securing screw from the USB board. Step USB Board Size M2.5*3 Quantity 1 Screw Type 3. Open the FFC locking latch and remove the FFC from the Mainboard. 4. Lift the FFC to detach the adhesive from the casing - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 95
5. Lift the USB Board clear of the casing. Chapter 3 85 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 96
the Modem Module 1. Remove the Upper Base. See "Removing the Upper Base" on page 75. 2. Remove the adhesive tape securing the cable to the Modem and remove the two securing screws. Step Modem Module Size M2*3 Quantity 2 3. Lift the Modem Module clear of the Mainboard as shown. Screw Type - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 97
as shown and pull to disconnect from the Bluetooth module. 3. Disconnect the cable from the Mainboard and remove the adhesive tape to free the cable. 4. Remove the single securing screw and remove the module from the chassis. Step Bluetooth Module Size M2.5*3 Quantity 1 Screw Type Chapter 3 87 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 98
the Upper Base" on page 75. 2. See "Removing the USB Board" on page 84. 3. See "Removing the Modem Module" on page 86. 4. See "Removing the Bluetooth Module" on page 87. 5. Grasp the RJ-11 cable and remove it from the Mainboard as shown. 6. Remove the single securing screw. Step Mainboard Size M2 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 99
7. Lift the mainboard right side first to remove from the base. Chapter 3 89 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 100
the RJ-11 Port 1. See "Removing the Mainboard" on page 88. 2. Turn the Lower Base over and pull the Modem cable through the casing as shown. 3. Completely remove the Modem cable from the cable channel. 4. Turn the computer over. Pull the Modem cable completely through the casing as shown. 90 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 101
5. Remove the adhesive tape and lift the cable out of the cable channel as shown. 6. Detach the adhesive and lift the cable bundle out of the casing. 7. Remove the RJ-11 Port from the casing. Chapter 3 91 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 102
the Mainboard" on page 88. 2. Turn the Mainboard over and place on a clean surface. 3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Remove the four screws from the Thermal Module numerically, from 4 to 1. 3 1 2 4 Step CPU Thermal Module Size M2.5*5*3.2 Quantity - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 103
WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 5. Hold the module on both sides and lift it clear of the Mainboard. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pad - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 104
Removing the CPU 1. See "Removing the Thermal Module" on page 92. 2. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. 3. Lift the CPU clear of the Mainboard. 94 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 105
LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LED Panel from Main Unit before proceeding Rem ove LED Bezel Rem ove Camera Module Rem ove LED Panel Rem ove LED FPC Cable Rem - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 106
LCD Bezel 1. See "Removing the LCD Module" on page 70. 2. Remove the six screw caps and screws as shown. Step LCD Bezel Size M2.5*5 Quantity 6 Screw Type 3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 107
4. Lift the bezel away from the panel. Chapter 3 97 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 108
the LCD Bezel" on page 96. 2. Remove the single screw from the Camera Bracket as shown. Step Camera Module Size M2.5*3 Quantity 1 3. Lift the Camera . Screw Type 4. Lift the Camera Module clear of the casing and disconnect the cable from the Module. 5. Remove the Camera Module. 98 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 109
the LCD Panel 1. See "Removing the Camera Module" on page 98. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw. Step LCD Panel (red callout) LCD Panel (green callout) Size M2.5*5 M2.5*3 Quantity 2 1 Screw Type 3. Remove the Camera cable bundle from the - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 110
4. Lift the LCD Panel out of the casing as shown. 100 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 111
cable as shown to detach the adhesive. 3. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 4. Remove the cable from the panel as shown (2). 1 2 5. Remove the six securing screws (three on each side) from the LCD Panel brackets in numeric order, from 3 to 1. 2 3 Step - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 112
the LCD Panel" on page 99. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. 3. Remove the tab securing the left and right antennas to the LCD module and lift the antennas clear. 4. Remove the antenna cables and assembly from the LCD module - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 113
Removing the MIC Module 1. See "Removing the Antennas" on page 102. 2. Remove the strips and tape holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. Chapter 3 103 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 114
LCD Module Reassembly Procedure Replacing the MIC Module 1. Replace the MIC Module in the LCD casing. 2. Run the cable as shown and replace the adhesive strips to hold it in place. IMPORTANT:Ensure that the cable runs as shown in the hinge well area to avoid trapping. 104 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 115
Replacing the Antennas 1. Run the right side Antenna cable as shown in the 2. Run the cable as shown and replace the adhesive hinge well to avoid trapping. strip. 3. Run the cable along the edge of the casing using 4. Run the cable as shown and replace the adhesive all available cable clips. - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 116
7. Run the left side Antenna cable as shown in the 8. Run the cable along the edge of the casing using hinge well to avoid trapping. all available cable clips. 9. Run the cable as shown and replace the adhesive 10. Run the cable as shown and replace the adhesive strip. strip. 11. Run the cable - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 117
13. Ensure that the securing pin is properly located. Chapter 3 107 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 118
Replacing the LCD Panel 1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3. 3 2 1 1 2 3 3. Turn the panel over. Insert the LCD Panel cable 4. Run the LCD cable as shown and press down - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 119
7. Replace the Camera Module cable bundle in the casing as shown. 8. Replace the three screws to secure the panel and grounding within the LCD module. IMPORTANT:When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with 'X'. These slots are reserved for the - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 120
Replacing the Camera Module 1. Reconnect the LCD cable to the Camera Module. 2. Place the Camera Module in the casing as shown. 3. Ensure that the locating pins are correctly seated. 4. Insert the Camera Bracket left side first to engage the securing clip. 5. Lower the bracket into place as shown - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 121
Replacing the LCD Bezel 1. Place the Bezel on the casing bottom edge first 2. Press down the sides of the bezel, working toward and press in the areas marked to snap it into place. the top edge. 3. Press down the top edge to complete the process. IMPORTANT:Ensure there are no gaps between the casing - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 122
. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. Socket Pin1 Locator CPU Pin1 Locator 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place. 112 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 123
protection pad shown below, reuse the original thermal protection pad with the new Thermal Module. 1. Align and place the Thermal Module in the on the 2. Remove the four screws from the Thermal Module mainboard as shown. numerically, from 1 to 4. 3 1 2 4 3. Connect - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 124
Replacing the RJ-11 Port 1. Replace the RJ-11 Port in the casing as shown. 2. Place the cable bundle in the casing and apply pressure to secure the adhesive in place. 3. Run the cable along the cable channel using all available cable clips. 4. Replace the adhesive tape and insert the cable - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 125
7. Insert the cable through the casing to the top side as shown. Chapter 3 115 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 126
Replacing the Mainboard 1. Ensure that the Mainboard is face up. Place the Mainboard in the chassis, left hand edge first to allow the I/O Ports through the casing, then lower it into place. 2. Ensure the screw socket is aligned. Replace the single securing screws as shown. NOTE: Make sure the I/O - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 127
Module left side first and lower 2. Replace the single securing screw. it into place. 3. Reconnect the Bluetooth cable to the Mainboard 4. Reconnect the Bluetooth cable to the Bluetooth and secure the cable in place with the tape. Module. Replacing the Modem Module 1. Connect the modem - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 128
3. Align the screw sockets and replace the two screws. 4. Secure the Modem cable in place with the adhesive tape. Replacing the USB Board 1. Insert the USB Board into the casing, ensuring that 2. Run the cable along the casing and insert it into the the USB Port is accessible through the case. - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 129
Replacing the Media Board WARNING:Care must be taken when replacing the Media Board Cover to prevent damage or stress to the surface. 1. Place the media board in the upper case. 2. Secure the three securing screws as shown. 3. Adhere the FFC to the upper case as shown. Chapter 3 119 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 130
Step Media Board Size M2.5*3 Quantity 3 Screw Type 120 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 131
Replacing the TouchPad Bracket 1. Place the TouchPad in the casing. 2. Replace the two securing screws. 3. Replace the FFC and close the locking latch. 4. Run the cable along the Bracket and press down to secure it in place. Replacing the Finger Print Reader 1. Replace the Finger Print Reader - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 132
3. Replace the FInger Print Reader Bracket rear edge 4. Replace the single securing screw. first and lower it into place. 122 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 133
Replacing the Upper Cover WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 1. Place the Upper Cover on the Lower Cover, front edge first, and lower it into place. 2. Starting with the sides, press down all around the perimeter of the cover to - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 134
3. Reconnect the three FFC cables to the mainboard. C B Connect and lock connector A as shown. A Connect and lock connector B as shown. Connect and lock connector C as shown. 124 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 135
4. Replace the two securing screws in the Upper Cover. 5. Turn the computer over. Replace the fifteen screws on the bottom panel. Chapter 3 125 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 136
Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis, taking care not to trap the LCD cables. 2. Replace the two securing screws on the right hinge as shown. 3. Replace the adhesive strip on the left hinge. 4. Replace the two - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 137
IMPORTANT:Run the cables as shown to avoid trapping when the Switch Cover is replaced. 6. Insert the Antenna cables through the casing, as shown, and pull through from the underside. 7. Ensure the cable is pulled completely through the 8. Run the Antenna cables along the cable channel casing. as - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 138
IMPORTANT: Run the cables as shown to avoid trapping when the Switch Cover is replaced. 9. Replace the two adhesive strips to secure the cables in place. 10. Pull the Antenna through the casing into the WLAN 11. Run the Antenna cables along the cable channel bay as shown. as shown, using all the - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 139
13. Replace the two securing screws. Chapter 3 129 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 140
Replacing the Speaker Module 1. Align and replace the Speaker Module in the lower IMPORTANT: Run the LCD cables over the Speaker case. Module as shown to avoid trapping when the Switch Cover is replaced. 2. Reconnect the Speaker cable. 3. Replace the adhesive tape to secure the LCD cables in - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 141
Replacing the Keyboard 1. Place the Keyboard on the Upper Cover, face up and reconnect the FFC cable to the Mainboard. 2. Insert the Keyboard, front edge first, into the Upper Cover as shown. Ensure that the five tabs are correctly seated. 3. Press down both sides of the keyboard to locate it - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 142
Replacing the Switch Cover 1. Place the Switch Cover on the Upper Case as shown. 2. Press down both sides of the Switch Cover to snap it into place. 3. Continue to press down as shown to correctly seat the Switch Cover on the Upper Cover. 132 Chapter 3 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 143
4. Turn the computer over and replace the six securing screws as shown. Chapter 3 133 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 144
Replacing the Hinge Covers IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly. 1. Align the Hinge Covers screw hole side up and slide them on to the hinge assemblies. 2. Replace the two securing - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 145
Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. Close the ODD drawer. 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown 4. Replace the securing screw. until the bezel is flush with the casing. - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 146
Disk Drive Module 1. Place the HDD carrier on the HDD. 2. Replace the four securing screws (two each side). 3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 147
Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. IMPORTANT: Ensure that the cabling is replaced as NOTE: The White cable goes to the upper terminal shown to avoid trapping when - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 148
Replacing the SD Card Dummy Trays 1. Insert the SD Card and push into the slot until flush with the chassis cover. Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2). 2. Slide the battery lock/unlock latch to - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 149
Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer Page 143 Internal Keyboard Failure Page 143 152 Bluetooth Failure Support Information" on page 183. Chapter 4 139 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 150
problem. 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3. Remove to check the Thermal Unit and fan airways are free of obstructions. 5. Remove all external and non-essential hardware - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 151
computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see "Disassembly Process" on page 50). 8. If the Issue is still not resolved, see "Online Support Information" on page 183. Chapter 4 141 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 152
screen), the LCD is faulty and should be replaced. See "Disassembly Process" on page 50. 4. Adjust the brightness to its highest level. See the User Manual for instructions not resolved, see "Online Support Information" on page 183. 10. Run the Windows Memory Diagnostic from the operating system DVD - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 153
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 143 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 154
doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 144 Chapter 4 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 155
following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all volume Support Information" on page 183. Chapter 4 145 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 156
perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform test. 8. If the Issue is still not resolved, see "Online Support Information" on page 183. 146 Chapter 4 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 157
system DVD. c. The Install Windows screen displays. Click Next. d. Select Repair your computer. e. The System Recovery Options screen displays. Click Next. f. Select the appropriate operating system, and click Next. NOTE: Click Load Drivers if controller drives are required. g. Select Startup - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 158
drive screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem . 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 159
the driver. e. If the exclamation marker is not removed from the item in the lists, try removing any recently installed software and retrying the operation. Discs Do Not Play If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 160
to one of the ODDs specified in "Hardware Specifications and Configurations" on page 18. 3. Turn off the power and remove the cover to inspect the connections to the ODD. See "Disassembly Process" on page 50. a. Check for broken connectors on the drive, motherboard, and cables. b. Check for bent or - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 161
USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 151 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 162
Swap WLAN/ WiMAX Card OK Check Function Board NG Swap Function Board Swap Mainboard Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start Check BT cable connected OK NG OK Reconnect - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 163
EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check Function/B to MB connection Reconnect the NG Function/B to MB FFC cable OK Check Function/B and - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 164
the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check Fan power cable NG OK Reconnect the cable to the Mainboard Check Fan NG Swap the Thermal Module OK CPU Heatink well seated? NG Seat it well OK - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 165
Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support. 10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver. 12. Check the Device Manager to determine that: • The device is properly - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 166
Verify that all attached devices are supported by the computer. NOTE: Verify that problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 167
TRCD for all DIMMs Determine the smallest refresh period for all DIMMs Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 168
Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource Reset the host controller IdeBus begin initialization Report - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 169
PEI_PLATFORM_STAGE2 PEI_SB_SMBUS_ARP_DISABLED PEI_HOST_TO_SYSTEM PEI_MEMORY_INIT PEI_S3_RESUME PEI_CLOCK_GEN PEI_OP_PRESENCE PEI_FIND_FV PEI_H2O_DEBUG_IO PEI_H2O_DEBUG_COMM PEI_RESERVED PEI_OEM_DEFINED PEI_DXE_IPL Each Driver entry point used in 80_PORT Code 0x30 0xB6 0xB8 0xB9 0xBA 0xBB 0xBC 0xBE - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 170
Code 0xC4 0xC5 0xC6 0xC7 0xC8 0xC9 0xD9 0x45 0xD6 0xD7 0xD5 0xDA 0xDB 0xDD 0xE7 0xE8 0xE9 0xED 0xEC 0xF6 0xF7 0xF8 0xFB 0xFC 0xFD 0x97 0x98 0x99 0x82 0x83 0x84 0x85 0x88 0x89 0x60 0x8B 0x62 0x8D 0x8E 0x8F 0x70 0x71 Description SECURITY_STUB DXE_CPU_IO CF9_RESET PC_RTC STATUS_CODE VARIABLE - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 171
Code 0x72 0x73 0x75 0x76 0x6C 0x6D 0x6E 0x6F 0x74 0xFA 0x90 0x78 0x86 0x87 0x8A 0x7C 0x7D 0x7E 0x7F 0x9E 0x9F 0x8C 0xF9 0x72 0xBD 0x8D 0x8E 0x8F 0xA0 0xB3 0xB4 0xB7 0x9B 0xA9 0x9C 0x9D 0xCB 0xB5 0x11 0xB0 0xB1 Description MONITER_KEY LEGACY_BIOS LEGACY_BIOS_PLATFORM PCI_PLATFORM ISA_FLOOPY - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 172
Each SmmDriver entry point used in 80_PORT Code 0xD4 0xDE 0xCC 0xD2 0xDF 0xD0 0xCA 0xFE 0xD8 0x90 0x91 0x92 0x93 0x94 0x95 0xD3 Description SMM_ACCESS SMM_CONTROL SMM_BASE SMM_RUNTIME SB_SMM_DISPATCH SMM_THUNK SMM_ACPI_SW_CHILD SMM_PLATFORM SMM_GMCH_MBI SMM_FW_BLOCK_SERVICE SMM_VARIABLE SMM_IHISI - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 173
JP15 JMINI1 JP18 JMDC1 SW2 LED2 LED1 SW1 JEXP1 Description FP Board Connector Keyboard Connector Function Board Connector e-Key Board Connector Media Console Connector USB Board Connector MiniCard Port Bluetooth Connector MDC Connector Switch Battery LED Power LED Switch ExpressCard Connector 163 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 174
U9 U2 U17 JCPU1 U23 JP27 PJP3 JPJ1 Description DDR3 Socket Battery Connector DDR3 Socket VRAM Chip VRAM Chip Northbridge VGA NB9M CPU Socket Southbridge Fan Connector DC-IN Connector RJ-45 Connector 11 6 12 10 8 13 7 9 14 15 16 17 18 19 21 20 Item 13 14 15 16 17 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 175
recovery for Aspire 4736G/4736Z Series. Aspire 4736G/4736Z Series provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item Description R1290 Clear CMOS Jumper Location Memory - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 176
a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Disk should be Windows XP OS. Follow the steps below: 1. Power Off failed system. 2. Attach a USB floppy drive to the failed system. 3. Insert the Crisis Disk in to the USB floppy drive - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 177
(Field Replaceable Unit) listing in global configurations of Aspire 4736G/ 4736Z Series. Refer to this chapter whenever ordering for parts to made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 178
Aspire 4736G/4736Z Series Exploded Diagrams Main Module 1 2 3 10 7 4 8 3 11 5 6 12 9 Item 1 2 3 4 5 6 7 Description Switch Cover Keyboard Hinge Cover Left and Right Upper Cover Memory Door HDD Door Speaker Part No. 60.AD302.001 KB.INT00.261 42.AD302.003 60.AC602.001 42.AD302.005 42.AD302. - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 179
Aspire 4736G/4736Z Series FRU List Category Adapter Battery Board Description ADAPTER 65W 3PIN DELTA SADP-65KB ION 6CELL 4.4KAH SIMPLO SP PA 3S2P BATTERY LI-ION 6CELL 4.4KAH SIMPRO SP SM 3S2P FINGER PRINT BOARD Acer P/N AP.06501.022 AP.06501.023 AP.0650A.011 AP.09001.023 AP.09001.024 AP.0900A.004 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 180
Category Description BLUETOOTH CABLE RJ11 CABLE TP FFC Case/Cover/Bracket Assembly STRIP COVER UPPER CASE ASSY W/FP UPPER CASE ASSY W/O FP LOWER CASE ASSY FOR W/HDMI MEDIA CONSOLE MYLAR MEDIA BACK LIGHT FP BRACKET TP BRACKET 170 Acer P/N 50.AD302.001 50.AD302.002 50.AD302.003 60.AD302.001 60. - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 181
Category HINGE CAP R&L Description HDD DOOR RAM DOOR Acer P/N 42.AD302.003 42.AD302.004 42.AD302.005 MINI DOOR 42.AD302.006 CPU/Processor Combo Drive CPU INTEL P8400 2.26G AW80577SH0513M SLB3R M0 CPU INTEL P8600 2.4G AW80577SH0563M SLB3S M0 CPU INTEL P9500 2.53G AW80576SH0616M SLB4E C0 CPU - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 182
Category Description DVD SUPER MULTI DRIVE MODULE DVD SUPER MULTI DRIVE TS-L633A TSST DVD SUPER MULTI DRIVE GT10N HLDS DVD SUPER MULTI DRIVE DS-8A2S PLDS DVD SUPER MULTI DRIVE AD-7580S SONY ODD BEZEL-SUPER MULTI ODD BRACKET Acer P/N 6M.AD302.002 KU.00801.021 KU.0080D.039 KU.0080F.001 KU.0080E.017 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 183
) SPANISH KEYBOARD (TR) TURKISH KEYBOARD (SD) SWEDISH KEYBOARD (SA/CR) SLOVENIAN KEYBOARD (NL) NETHERLANDS KEYBOARD (ND) SCANDINAVIAN KEYBOARD (AR/FR) ARABIC/FRENCH KEYBOARD (CB) CANADIAN BILINGUAL KEYBOARD (SV) SLOVAK KEYBOARD (BZ) BRAZILIAN KEYBOARD (CZ/SK) CZECH-SLOVAKIAN KEYBOARD JA Acer P/N 33 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 184
V0 LED PANEL 14 CMO N140B6-L02 LED PANEL 14 LPL LP140WH1-TLA1 LED PANEL 14 SEC LTN140AT01-G01 LVDS CABLE LCD BRACKET R&L LCD BEZEL Acer P/N 6M.AD302.004 LK.14005.006 LK.1400D.004 LK.14008.001 LK.14006.009 50.AD302.004 33.AD302.005 60.AD302.005 LCD - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 185
Category Memory Heatsink Description Acer P/N RAM 512M DDRII 667 SAMSUNG M470T6464QZ3-CE6 RAM 512M DDRII 667 HYNIX .0L K 5.5D 0.8T ZK SCREW M M 3.0D 3.0L K 4.9D NI+ SCREW M M 2.5D 3.2L K 6D NI+ Acer P/N. 86.AD302.001 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.005 86.AD302.006 Chapter 6 175 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 186
Model Definition and Configuration Appendix A Aspire 4736G/4736Z Series Appendix A 176 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 187
® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4736G/4736Z Series Compatibility Test Report released by the Acer - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 188
Microsoft® Windows® Vista Environment Test Vendor Adapter 10001081 DELTA 10001081 DELTA VENDER Battery 10001063 SONY 60001535 PANASONIC 60002162 SIMPLO 60002162 SIMPLO 60001921 SANYO 60002162 SIMPLO Bluetooth 9999995 ONE TIME VENDER Camera 9999995 ONE TIME VENDER Card Reader 9999995 ONE TIME - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 189
Vendor Type 10001067 INTEL C2DT5800 10001067 INTEL C2DT5900 10001067 INTEL C2DP8400 10001067 INTEL C2DP8600 10001067 INTEL C2DT9400 10001067 INTEL C2DT9600 10001067 INTEL C2DP7350 10001067 INTEL C2DP7450 10001067 INTEL C2DT9550 10001067 INTEL C2DT6400 10001067 INTEL C2DT6600 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 190
SEAGATE 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60002036 SEAGATE 60001994 WD Keyboard 820123 DARFON LAN 9999995 ONE TIME VENDER LCD 60003316 AUO 60002215 SAMSUNG 60003089 LG 10001038 CMO Memory 60001993 NANYA 60002214 ELPIDA 60002215 SAMSUNG 60002045 HYNIX 60001993 NANYA 60002214 ELPIDA - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 191
SATA ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT10N LF W/O bezel SATA ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD7580S LF W/O bezel SATA ODD PLDS Super-Multi DRIVE 12.7mm Tray DL CS ICH9M Antivirus application McAfee NVIDIA 10MGE1HM w/ HDCP Wistron Acer Xpress Card Phone Kit Rev 2.0 181 - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 192
Vendor VRAM 10000981 MISC 10000981 MISC 10000981 MISC WLAN 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER Type 256M-GD2 256M-DDR3 (32*16*4) 512M-DDR3 (64*16*4) SP3x3MMW SP1x2MMW SP1x2MMW SP3x3MMW 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 193
Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Training materials • Bios updates - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 194
184 Appendix C - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 195
Unit) List 167 H Hard Disk Drive Module 58 Hibernation mode hotkey 14 Hinge Covers 64 Hot Keys 12 I Indicators 10 Intermittent Problems 156 Internal Microphone Failure 146 Internal Speaker Failure 144 J Jumper and Connector Locations 163 Top View 163 K Keyboard 67 Keyboard Failure 143 L LCD Bezel - Acer Aspire 4736Z | Acer Aspire 4336 Notebook Series Service Guide - Page 196
88 media access on indicator 10 MediaTouch Button Failure 153 Memory Check 140 MIC Module 103 Model Definition 176 Modem Module 86 N No Display Issue 141 Notebook Manager hotkey 14 num lock on indicator 10 O Online Support Information 183 optical drive module 60 P Panel 5 Bottom 9 left 5 PC Card 10