Acer Aspire 4739 Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
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- Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 1
Aspire 4739Z SERVICEGUIDE - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 2
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. There are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 3
conventions are used in this manual: ! WARNING: Indicates a User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such file name> -m Keyboard keys are shown in bold italics. Example: After entering data, press - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 4
cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact it may not be noted in this printed service guide. Acer-authorized Service Providers: The Acer office may have a different part number code than those given in - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 5
Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 Specification Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-25 CPU Fan True Value Table 1-26 System Memory 1-26 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-27 LAN Controller - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 6
Graphics Controller 1-35 Display Supported Resolution (GPU Supported Resolution) 1-35 Bluetooth Interface (not available with this model 1-36 Mini Card Wireless Networking Card 1-36 3G Card (not available in this model 1-36 Audio Codec and Amplifier 1-36 Audio Interface 1-38 Battery 1-38 VRAM - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 7
Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-9 Keyboard Removal 3-10 Keyboard Installation 3-11 Base Assembly Removal 3-12 Base Assembly - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 8
3-43 LVDS Cable Removal 3-44 LVDS Cable Installation 3-45 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 9
Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-21 CHAPTER 7 Model Definition and Configuration Acer Aspire 4739Z 7-1 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 10
x - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 12
Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 Hotkeys 1-21 Specification Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-25 CPU Fan True Value Table 1-26 System Memory 1-26 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-27 LAN Controller - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 13
Audio Codec and Amplifier 1-36 Audio Interface 1-38 Battery 1-38 VRAM (not available in this model 1-38 USB Port 1-39 AC Adapter 1-39 System Power Management 1-40 Card Reader 1-40 System LED Indicator 1-41 System DMA Specification 1-41 1-3 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 14
1-4 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 15
® Smart Cache Mobile Intel® HM55 Express Chipset System Memory 0 Dual-channel DDR3 SDRAM support: up to 4 GB of DDR3 system memroy, upgradable to 8 GB using two soDIMM modules Display 0 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™ LED-backlit TFT LCD Mercury-free - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 16
Microphone Wireless and Networking 0 Wireless: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology LAN: Fast Ethernet, Wake-on-LAN ready Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot 1-6 Hardware Specifications and - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 17
with 180 cm DC cable Battery 48.8 W 4400 mAh 6-cell Li-ion standard battery pack Battery life: 3.5 hours ENERGY STAR® Input and Control 0 Keyboard 86-/87-/91-key Acer AC4T_A10B keyboard with international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 18
2011 Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) 1-8 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 19
shortcut (US only) Optional Items 0 1/2/4 GB DDR3 soDIMM module 6-cell Li-ion battery pack 2-pin 40 W AC adapter Warranty 0 One-year International Travelers Warranty (ITW) non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Hardware Specifications and Configurations 1-9 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 20
1 Acer Crystal Eye webcam 2 Display screen 3 Power button Description Web camera for video communication. (only for certain models) Also called Liquid-Crystal Display (LCD), displays computer mouse buttons. Internal microphone for sound recording. Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 21
computer's power status. Battery indicator Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 9 Speaker Delivers stereo audio output. Hardware Specifications and Configurations 1-11 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 22
speaker/l Connects to audio line-out devices (e.g., ine-out jack speakers, headphones). 2 2-in-1 Card Reader Accepts Secure Digital (SD), MultiMediaCard (MMC). Note: Push to remove/install the card. Only one card can operate at any given time. 1-12 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 23
Figure 1-3. Top View Table 1-3. Top View # Icon 1 Item Acer Logo Description Acer Aspire 4739Z Logo Hardware Specifications and Configurations 1-13 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 24
Figure 1-4. Rear View Table 1-4. Rear View # Icon 1 Item Battery bay Description Houses the computer's battery pack. 1-14 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 25
turn the key to secure the lock. Some keyless models are also available. 2 DC-in jack Connects to an AC adapter. 3 External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 26
is turned off. Note: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 1-16 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 27
# Icon Item 1 Battery bay 2 Battery lock Description Houses the computer's battery pack. Locks the battery in position. 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 Battery release latch Releases the battery for removal. Hardware Specifications and - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 28
is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the Touchpad's responsiveness. 1-18 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 29
would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when the up or down arrow keys are pressed Main keyboard keys Hold while typing letters on embedded keypad. Type the letters in a normal manner. Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 30
keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Description Windows Logo key Pressed alone, this key has the same effect as clicking on the Windows > + : Display the System Properties dialog box Functions supported by Windows XP: < > + < - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 31
the computer's controls like screen brightness and volume output. Figure 1-10. Keyboard Hotkeys To activate hotkeys, Display toggle Screen blank Touchpad toggle Speaker toggle Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 32
or pauses a selected media file. Stop playing the selected media file. Return to the previous media file. Jump to the next media file. 1-22 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 33
Display INT_CRT INT_LVDS INT_HDMI CRT Con. P23 USB-8 LVDS/CCD/Con. P23 PS8101 LS P24 HDMI Con. P24 Cardreader P31 USB Port P33 USB/B Con. P33 (USB Port x2) USB-1 USB-3/9/11 Bluetooth TAL 32.768KHz Driver P34 (Power Switch Type) ADP3212 CPU core P38 Discharger P43 Thermal Protection P44 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 34
Tables 0 Computer specifications Item Metric Imperial Dimensions Length 249 mm 9.96 in Width 342 mm 13.68 in Height (front to rear) 33.5 mm 1.34 in Weight (equipped with optical drive, flash drive, and battery) 2.17 kg with 6-cell battery 4.78 lbs with 6-cell battery Input power - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 35
instruction and 32-KB data first cache (L1) for each core A 256-KB shared instruction/data second-level cache (L2) for each core Up to 4-MB shared instruction/data third-level cache (L3), shared among all cores Chipset Intel HM55 Processor Specifications Item Core i3-380M Pentium Dual-Core P6200 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 36
down: 105°C SPL Spec (dBA) 28 31 34 37 40 N/A System Memory Item Specification Memory controller Built in at CPU Memory size DDRIII 800/1066 1 GB(128 Meg x 64) and 2 GB(256 Meg x 64) DIMM socket number 2 sockets Supports memory size per socket 1 GB Supports maximum memory size 4 GB per - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 37
1024 0 1024 2048 0 2048 0 4096 4096 Total Memory (MB) 1024 1024 2048 2048 2048 4096 4096 4096 8192 Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Specification Built-in Intel Arrandale CPU rPGA 989 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 38
LAN Controller Type Package Features Item Keyboard Item Type Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Specification Broadcom BCM57780 48-pin QFN package Supports 10/100/1000 Specification Acer AC4T_A10B keyboard 86-US/87-UK/91-JP key Yes - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 39
/ sec, max) Media data transfer rate (Mbytes/sec max) 875, 300, 97, 97, 584.5-1195.5 DC Power Requirements Voltage tolerance Specification Hitachi HTS545032B9A300 Seagate ST9320310AS WD WD3200BPVT TOSHIBA MK3259GSXP 320 512 3, 3, 2, 4 2, 2, 1, 2 5400 8MB SATA 3.0 875, 300, 97, 584.5-1195.5 5V - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 40
) 640 750 Bytes per sector 512 Data heads 4, 2, 4, 3, 4 N/A, 2, 3, 4 Drive Format Disks 2 N/A, 2, 2, 2 Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer 3.0 rate (Gbits / sec, max) N/A, 3.0, 3.0, 3.0 Media data transfer rate - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 41
Specification With CD Diskette With DVD Diskette With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Max 3.6 (24x) Sustained: Max 11.08 (8x) Sustained: Max 3.6 (24x) Sustained: Max 10.8 (8x) Buffer Memory DVD+R, DVD+R DL, DVD+RW, DVD-RAM(4.7GB) CD: CD-DA, CD-ROM, CD - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 42
outside 10 Buffer Memory 1.5 MB Interface RAM(4.7G) CD: CD-ROM, CD-R and CD-RW Loading mechanism Electrical Release (Release Button) Release by ATAPI command Emergency Release Manual load Plunger system Power Requirements Input Voltage 5V +/- 5% (Operating) 1-32 Hardware Specifications - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 43
Performance Specification With Max 3.6 (24x) Sustained: Max 10.08Mbytes/sec Buffer Memory 2 MB 1.5 MB Interface SATA Applicable disc format DVD: DVD -Border, DVD-R Download (DVD-R CSS, Qflix), DVD-RW, DVD-RW DL, DVD+R, DVD+R DL, DVD+R Multi-Session, DVD+RW, DVD-RAM V1.0, DVD-RAM V2.0 & 2.1 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 44
LED 14.0" Item Specification Vendor & Model name AUO B140XW01 LG LP140WH4 Samsung LTN140AT01-G04 Chimei BT140GW01 Screen Diagonal (mm) 354.95 Active Area (mm) 309.4 x 173.95 Display resolution (pixels) 1366 x 768 Pixel Pitch (mm) 0.2265X0.2265 Typical White Luminance (cd/m2) 200 typ. (5 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 45
Yes Yes 32 bits Yes Yes Yes Yes Yes Yes Yes Graphics Controller Item VGA Chip Package Feature Specification Build-in Intel HM55 (Ibex-Peak) ATI Mobility RadeonTM HD 5470 (AMD Park XT); discrete BGA 962-pins Intel Smart 2D Display Technology Intel Dual-Frequency Graphics Technology support Analog - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 46
Supported protocol Specifications Bluetooth Module (not available with this model) Item Controller Feature Controller Specifications Camera Item Vendor & Model Type Specification with SXGA Mini Card Wireless Networking Card Item Vendor Number supported Features Specification Intel 1 1 mini - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 47
Item Features Amplifier Specification High-performance DACs with 97dB SNR (A-Weighting), ADCs with 90dB SNR (AWeighting) Meets premium performance requirements for Microsoft WLP 3.10 and future requirements will be effective since June 01'08 Ten DAC channels support 16/20/24-bit PCM format for 7.1 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 48
Realtek ALC888S-VC On board Stereo Support 16/20/24bit PCM HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/(1W speakers x1) Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Specification Shiloh-M Shiloh-R 11-54 Mbps, up - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 49
Port Item Compliance level Data throughput Number of HDMI port(s) Location Specification HDMI1.3a Up to 16.7 million colors 1 1 left side AC Adapter Item Vendor Input rating Maximum input AC current Inrush current Efficiency Specification DELTA/Lite-On 100-240V~1.7A(1,7A) 50-60Hz 264 Vrms 264 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 50
Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Specification All devices in the system are turned off completely. Reader Item Chipset Package Maximum supported size Features Specification AU6435-GDL LQFP 48P 16G Multi-in-1 card reader controller, supporting: Secure Digital™ (SD - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 51
System LED Indicator Lock Item System state HDD access state Wireless state Power button backlight Battery state Back up state Arcade module state Finger print module state Specification Caps Lock on = Blue Caps Lock on = Blue Blue color on: System on Blue color and amber color off: System off - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 52
Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ10 IRQ12 IRQ13 IRQ16 IRQ17 IRQ19 IRQ21 IRQ22 IRQ23 IRQ81 IRQ82 IRQ83 IRQ84 IRQ85 IRQ86 IRQ87 IRQ88 IRQ89 IRQ90 IRQ91 IRQ92 IRQ93 IRQ94 System Function System timer Standard PS/2 Keyboard System CMOS/real-time clock Intel® 5 Series/3400 Series - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 53
Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Hardware Specifications and Configurations 1-43 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 54
Hardware IRQ IRQ189 IRQ190 IRQ-2 System Function Microsoft ACPI-Compliant System Microsoft ACPI-Compliant System Intel® HD Graphics 1-44 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 55
Motherboard resources Direct memory access controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Motherboard resources Hardware Specifications and Configurations 1-45 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 56
interrupt controller Direct memory access controller Numeric data processor Intel® HD Graphics Intel® HD Graphics Motherboard resources Programmable interrupt controller Motherboard resources Motherboard resources Motherboard resources PCI bus 1-46 Hardware Specifications and Configurations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 57
CHAPTER 2 System Utilities - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 58
Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 59
run. Refer to Chapter 4, Troubleshooting when a problem arises. To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of screen. The default parameter of F12 Boot Menu is set to Disabled. To change the boot device without entering BIOS Setup Utility, set the - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 60
Core P6200 Sample 1066 MHz Hitachi HTS545016B9A300 100513PBPB04ECCYXROL TSSTcorp CDDVDW TS-L633F V1.04 ATI VERO12.036.000.003.039043 123456789 Acer 20D4DD9869FEDF11802C60EB698FC1A8 Figure 2-1. BIOS ) installed on primary IDE master HDD Serial Number Serial number of HDD installed on primary - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 61
(Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 62
time in 24-hour format System Date BIOS system date Total Memory Video Memory Graphic Mode Total memory available Available memory for video Shows graphic mode options Quiet Boot Network Boot Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 63
Table 2-2. BIOS Main (Continued) Parameter Description F12 Boot Menu Option to use boot menu during POST D2D Recovery Option to use D2D Recovery function SATA Mode Option - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 64
Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set HDD Password Power on Password Clear Clear Clear 3.5 Item Specific Help Install or Change the password and the length of password must be greater than one word. Figure 2-3. BIOS Security - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 65
Recovery. NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password 0 Perform the following to set user or supervisor passwords: 1. Use the ↑ and ↓ keys to highlight the - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 66
field. 4. Press Enter. Computer sets Supervisor Password parameter to Set. NOTE: NOTE: Password on Boot must be set to Enabled to activate the password feature. 5. Press F10 to save changes and exit BIOS Setup Utility. If the verification is OK, the screen will show as follows. 2-10 Figure - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 67
is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. (Figure 2-8) Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 68
Boot priority order: 1. HDD0: Hitachi HTS54501689A300 2. ATAPI CDROM: TSSTcorp CDDVDW TS-L633F 3. USB FDD: 4. Network Boot: Atheros Boot Agent 5. USB HDD: 6. USB CDROM: 3.5 Item Specific Help Use or to select a device, then press to move it down the list, or to move it up the list - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 69
Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes. Figure 2-11. BIOS Exit Table 2-4 describes the Save setup item changes to system without exiting. Exit Discarding Changes Exit BIOS utility without saving setup item changes to system. Load Optimal Defaults - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 70
before Flash utility is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery pack does not contain power to finish loading BIOS Flash, do not boot system. Perform the following to - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 71
Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. 3.5 Boot priority order: 1. HDD0: USB FDD: 4. Network Boot: Atheros Boot Agent 5. USB HDD: 6. USB CDROM: Item Specific Help Use or to select a device, then press to move it down - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 72
5. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-14). Plug in the AC power to continue. Figure 2-14. AC Power Warning 2-16 System Utilities - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 73
WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable ZQH_101W.EXE. 2. Click OK to begin update. A progress screen is shown. (Figure 2-15) Figure 2-15. InsydeFlash System Utilities 2-17 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 74
section provides details about removing HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated. (Figure 2-16) Figure 2-16. Password Error Status To reset the BIOS password, perform the following: 1. Press any - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 75
Removing BIOS Passwords 0 (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short wrong Supervisor Password is entered three times, the message System will halt! is displayed on screen.(Figure 2-19) Figure 2-19. Supervisor Password Error System - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 76
must be used. Method 2: 0 If BIOS menu item Power on Password is set to Disabled. 1. Press any key to exit the menu. 2. In DOS mode, execute ClearSuPw.exe. 76776356 Figure 2-20. Clear BIOS Password 3. When message Clear the SU Pws completely is displayed, user password has been removed. 2-20 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 77
Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-21. Unlock Password Prompt 2. In DOS mode, execute UnlockHD.exe XXXXX (where - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 78
the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Boot system from bootable USB Flash Drive. 2. Boot to DOS. 3. Execute qdmi301.exe. To execute a specific function, select the associated menu number. Figure 2-24. DMI Tools Main Menu Screen 4. Press 1 to modify - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 79
Figure 2-25. Asset Tag Menu Item 5. Press 2 to modify the product name, then press 2 again to modify EEPROM spec. version. Figure 2-26. Product Name Menu Item System Utilities 2-23 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 80
6. Press 3 to modify serial number key. Figure 2-27. Serial Number Menu Item 7. Press 4 to modify the 1394 GUID number key. Figure 2-28. 1394 GUID Number Menu Item 8. Press 0 to exit. 9. At the command prompt, run VEEPROM.exe to write any changes in the data to the 2-24 System Utilities - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 81
EEPROM. NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. System Utilities 2-25 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 82
Using UUIDTools 0 The UUID (Universally Unique Identifier) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool data for hardware management. To update in the data to the EEPROM. Figure 2-29. UUID Tool Main Screen 2-26 System Utilities - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 83
data filling ......... Please waiting for EEPROM data comparing Current MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM: PASS, is shown. 5. At the command prompt, run VEEPROM.EXE to write - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 84
Format option and click Start. Then click Next. 3. Click Format and then Exit to complete the operation. 4. Copy the ZQH.fd file to the USB flash disk root directory and rename to BIOS.fd NOTE: NOTE: Do not place any other *.fd files to the USB flash disk root directory. 5. Plug in - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 85
CHAPTER 3 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 86
Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-9 Keyboard Removal 3-10 Keyboard Installation 3-11 Base Assembly Removal 3-12 Base Assembly - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 87
LCD Bracket Removal 3-43 LCD Bracket Installation 3-43 LVDS Cable Removal 3-44 LVDS Cable Installation 3-45 3-3 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 88
3-4 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 89
maintenance and step by step procedures on how to remove and install components from the computer. General Information 0 The product previews M2.0*3.95 M2.0*4.0 M2.0*2.0 M2-0.4*2.0 (NI) Quantity 22 15 9 4 2 4 4 4 1 Acer Part No. 86.ARE07.001 86.ARE07.002 86.EDM07.003 86.N1407.007 86.PSR07.001 86. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 90
sequences. It shows information on what components may need to be removed and installed during servicing. Battery SD Dummy Card Keyboard Base Assembly ODD Module USB Module Mainboard HDD Module DIMM Module WLAN Module Power Switch Board LCD Module Speaker Module Thermal Module - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 91
Getting Started 0 Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 92
3-3). 4. Lift battery pack (C) from battery bay (Figure 3-3). C A B Figure 3-3. Battery + IMPORTANT: Follow local regulations for battery (C) disposal (Figure 3-3). Battery Pack Installation 0 1. Hold latch (B) in release position and install battery (C) (Figure 3-3). 2. Lock battery lock/unlock - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 93
Card Removal 0 1. Push dummy card (A) in to release it from the spring latch (Figure 3-4). 2. Remove dummy card (A) (Figure 3-4). A Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A) (Figure 3-4). 2. Push card until spring latch locks. Machine Maintenance Procedures 3-9 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 94
Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Press upward on the seven (7) locking latches until the keyboard disengages and separates from the system (Figure 3-5). Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keypad (C) is face down on the palm rest (Figure 3-6). - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 95
Refer to Figure 3-6. 2. Connect keyboard FPC (A) to mainboard connector (B). Refer to Figure 3-6. 3. Turn the keyboard over and align the keyboard with the indentation in the upper cover. 4. Press down to secure the latches on the system. Refer to Figure 3-5. 5. Install battery. Machine Maintenance - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 96
Base Assembly Removal 0 Prerequisite: Battery Pack Removal 1. Remove twenty four (24) screws securing the base assembly in place (Figure 3-7). Figure 3-7. Base Assembly Screw Location 3-12 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 97
from the device (Figure 3-8). Figure 3-8. Base Assembly Removal Base Assembly Installation 0 1. Align the base assembly onto the device (Figure 3-8). 2. Install and secure twenty four (24) screws to the base assembly. Refer to Figure 3-7. 3. Install battery. ID Green Call out Red Call out Size M2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 98
ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Base Assembly Removal 1. Remove ODD module from ODD bay (Figure 3-9). Figure 3-9. ODD Module in Lower Cover 2. Remove two (2) screws (C) from ODD module (Figure 3-10). 3. Remove ODD bracket (D) from ODD module. 4. Remove ODD bezel (E) from ODD - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 99
(E) on ODD module (Figure 3-10). 2. Install ODD bracket (D) on ODD module. 3. Secure two (2) screws (C) to secure the bracket (D) to the back of ODD. 4. Install ODD module into ODD bay. Refer to Figure 3-9. 5. Install Base Assembly. 6. Install Battery. ID Size C M2.0*3.0 Quantity 2 Screw Type - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 100
USB Module Removal 0 Prerequisite: Base Assembly Removal 1. Find USB module (A) on Base Assemby as shown in Figure 3-11. A Figure 3-11. USB Module Location 2. Remove one (1) screw (B) from the base assembly (Figure 3-12). C D E B Figure 3-12. USB Module 3-16 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 101
(Figure 3-12). 4. Disconnect and remove USB module FFC (D) from USB module connector (C). 5. Remove USB module from base assembly. USB Module Installation 0 1. Install USB module (A) on the base assembly. Refer to Figure 3-11. 2. Connect USB module FFC (D) to USB module connector (C) (Figure 3-12 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 102
HDD (Hard Disk Drive) Module Removal 0 Prerequisite: USB Module Removal 1. Find HDD module (A) on base assembly (Figure 3-13). A Figure 3-13. HDD Module Location 2. Gently remove HDD module from mainboard connector (B). Refer to Figure 3-14. B 3-18 Figure 3-14. HDD Module Removal Machine - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 103
(E) (Figure 3-15). 4. Remove HDD bracket (E) from HDD module. 5. Remove HDD connector (C) from HDD module. D D E C E D D Figure 3-15. HDD Module HDD Module Installation 0 1. Attach HDD connector (C) to HDD module. Refer to Figure 3-15. 2. Put HDD brackets (E) onto HDD module (Figure 3-15 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 104
(Figure 3-16). A Figure 3-16. Mainboard Location 2. Disconnect WLAN antenna (B) connected to WLAN card (C) and remove antenna from the cable guides on the thermal module. Refer to Figure 3-17. B C F D E F Figure 3-17. Mainboard Connector Location 3. Disconnect LVDS cable from mainboard connector - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 105
5. Disconnect powerboard cable from mainboard connector (G) (Figure 3-18). 6. Disconnect speaker cable from mainboard connector (H) (Figure 3-18). G H Figure 3-18. Mainboard Connector Location 7. Remove two (2) screws (F) securing the mainboard in place (Figure 3-17). 8. Remove Mainboard by lifting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 106
to mainboard connector (Figure 3-17). 5. Put WLAN antenna (B) into the cable guides on the thermal module (Figure 3-17). 6. Connect WLAN antenna (B) to WLAN card (Figure 3-17). 7. Install HDD Module. 8. Install USB Module. ID Size F M2.5*4.0 Ni Quantity 2 Screw Type 3-22 Machine Maintenance - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 107
DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Mainboard Removal 1. Find DIMM (C) on Mainboard (Figure 3-20). A C B Figure 3-20. Component Location 2. Push DIMM clips (A) outwards (Figure 3-21). A B Figure 3-21. DIMM Modules Machine Maintenance Procedures 3-23 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 108
3. Disconnect DIMM out of mainboard connector (B). Refer to Figure 3-21. 4. Repeat steps 2 and 3 for remaining modules. DIMM Module Installation 0 1. Connect DIMM into mainboard connector (B). Refer to Figure 3-21. 2. Push down on DIMM until module clips (A) lock in position. Refer to Figure 3-21. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 109
WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Mainboard Removal 1. Find WLAN module (A) on Mainboard. Refer to Figure 3-20. 2. Remove one (1) screw (B) from mainboard (Figure 3-22). B Figure 3- - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 110
WLAN Module Installation 0 1. Put module into mainboard connector (C). Refer to Figure 3-23. 2. Install and secure one (1) screw (B) to mainboard. (Figure 3-22) 3. Install Mainboard. ID Size B M2.0*3.0 Quantity 1 Screw Type 3-26 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 111
3-24). 4. Remove thermal module from Mainboard. A B Figure 3-24. Thermal Module Thermal Module Installation 0 + IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing module. ! CAUTION: Use caution when applying thermal grease. Thermal grease may cause - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 112
Alcohol, Acetone, or other approved cleaning agent. 2. Apply small amount of thermal grease to center of CPU. NOTE: NOTE: Force used during installation of thermal module is sufficient to spread grease evenly over CPU top. 3. Put Theramal Module on Mainboard. Refer to Figure 3-24. 4. Tighten - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 113
the cam lock (B) to the unlocked position (Figure 3-25). 3. Remove CPU processor (A) from Mainboard (Figure 3-25). B A Figure 3-25. CPU Processor CPU Processor Installation 0 1. Put CPU processor (A) on Mainboard. Refer to Figure 3-25. 2. Tighten the cam lock (B) to the locked position (Figure 3-25 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 114
Switch Board (A) on Base Assembly. Refer to Figure 3-26. 2. Install and secure one (1) screw (C) to base assembly (Figure 3-26). 3. Secure the powerboard cable (B) to the cable guides on base assembly (Figure 3-26). 4. Install Mainboard. ID Size C M2.0*2.0 Quantity 1 Screw Type 3-30 Machine - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 115
Base Assembly as shown on Figure 3-27. A Figure 3-27. Speaker 2. Remove four (4) screws (C) from base assembly (Figure 3-28). 3. Remove the speaker cables (B) from the cable guides (Figure 3-28). B C C Figure 3-28. Speaker Machine Maintenance Procedures 3-31 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 116
(B) into the cable guides. Refer to Figure 3-28. 2. Place speaker module onto base assembly (Figure 3-27). 3. Install and secure four (4) screws (C) to the base assembly. Refer to Figure 3-28. 4. Install mainboard. ID Size C M2.0*3.95 Quantity 4 Screw Type 3-32 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 117
LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Mainboard Removal 1. Remove four (4) screws (A) from LCD hinges (Figure 3-29). A A Figure 3-29. LCD Hinge Screws 2. Remove the top assembly from the LCD module (Figure 3-30). Figure 3-30. LCD Module Machine Maintenance Procedures 3-33 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 118
from the device to avoid damage during removal. LCD Module Installation 0 1. Align LCD hinges with the hinge guides on the Top Assembly. Refer to Figure 3-30. 2. Install and secure four (4) screws (A). Refer to Figure 3-29. 3. Install mainboard. ID Size A M2.5*6.5 Quantity 4 Screw Type 3-34 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 119
DC-in Jack Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Find DC-in Jack Module (A) on Top Assembly . Refer to Figure 3-31. 2. Remove DC-in cable from cable guides on the top assembly (Figure 3-31). 3. Remove one (1) screw (B) from top assembly (Figure 3-31). 4. Remove DC-in - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 120
-in bracket (D). Refer to Figure 3-32. 2. Put DC-in Jack Module (A) on the top assembly. Refer to Figure 3-31 3. Install and secure one (1) screw (B) to the top assembly (Figure 3-31). 4. Put DC-in cable into the cable guides on the top assembly (Figure 3-31). 5. Install LCD Module. ID Size B M2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 121
LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screws (A) from the LCD module (Figure 3-33). A 0 A Figure 3-33. LCD Bezel 2. Lift the top of the bezel up releasing it from - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 122
sides of the bezel until all the latches have been released (Figure 3-35). Figure 3-35. LCD Bezel 4. Lift the bezel from LCD module. LCD Bezel Installation 0 1. Put LCD bezel on the LCD module. Refer to Figure 3-33. 2. Press along the edges of the LCD bezel to secure the latches on the - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 123
Camera Module Removal 0 Prerequisite: LCD Bezel Removal 1. Find the camera module (A) in the LCD module (Figure 3-36). A Figure 3-36. Camera Module Location 2. Disconnect the camera cable (B) from connector (C) (Figure 3-37). NOTE: NOTE: Use care not to damage the cable. C B Figure 3-37. Camera - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 124
Camera Module Installation 0 1. Put camera module on the LCD module. Refer to Figure 3-36. 2. Connect the camera cable (B) to connector (C). Refer to Figure 3-37. 3. Install LCD bezel. 3-40 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 125
Remove the six (6) screws (A) from the LCD panel (Figure 3-38). A A B A A Figure 3-38. LCD Panel 2. Remove the LVDS cable (C) from the cable guides (Figure 3-39). C Figure 3-39. LVDS Cable 3. Lift the LCD panel (B) from LCD cover (Figure 3-38). ! CAUTION: Make sure all cables are moved away - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 126
on the LCD cover. Refer to Figure 3-38. 2. Put LVDS cable (C) in the cable guides. Refer to Figure 3-39. 3. Install and secure six (6) screws (A) to the LCD panel on the LCD cover. Refer to Figure 3-38. 4. Install LCD bezel. ID Size A M2.5*4.0 Ni Quantity 6 Screw Type 3-42 Machine Maintenance - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 127
40. LCD Bracket 2. Remove LCD bracket from the LCD panel. LCD Bracket Installation 0 1. Put LCD bracket on the LCD panel (Figure 3-40). 2. Install and secure six (6) screws (A) to the LCD bracket (Figure 3-40). 3. Install LCD panel. ID Size A M2.0*3.0 Quantity 6 Screw Type Machine Maintenance - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 128
LVDS Cable Removal 0 Prerequisite: LCD Panel Removal 1. Remove LVDS cable (A) from the adhesive on the rear of the LCD panel (Figure 3-41). A Figure 3-41. LVDS Cable 2. Remove the yellow tape (B) securing the LVDS cable to the LCD panel connector (Figure 3-42). B Figure 3-42. LVDS Cable 3-44 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 129
the clear mylar tape (C) and disconnect the LVDS cable from the LCD panel connector (D) (Figure 3-43). C D Figure 3-43. LVDS Cable LVDS Cable Installation 0 1. Put LVDS cable into the LCD panel connector (D) and secure clear mylar tape (C) (Figure 3-43). 2. Put yellow tape (B) on the LVDS cable - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 130
3-46 Machine Maintenance Procedures - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 131
CHAPTER 4 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 132
On Issues 4-4 No Display Issues 4-5 LCD Picture Failure 4-8 Internal Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Internal Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 133
Touchpad Failure Internal Speaker Failure Internal Microphone Failure USB Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the Issue is still not resolved, refer to Online Support Information. NOTE: NOTE: Do not replace non-defective FRU parts. Troubleshooting 4-3 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 134
computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check Remove any recently installed software. 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 135
On? No Power On Issues Ext. DDRRAM module well No connected? Check connection Replace Ext. DDRRAM module OK? No Ext. DDR RAM module Replace M/B CPU thermal module well No screw? Fasten Screw Figure 4-2. No Display Issue No POST or Video 0 If the POST or video does not appear - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 136
on the screen), the LCD is faulty and should be replaced. Refer to Maintenance Flowchart. NOTE: NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 137
9. If the issue is still not resolved, refer to Online Support Information. Troubleshooting 4-7 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 138
LCD Picture Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure 4-8 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 139
Internal Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected? Connect No it well Keyboard OK? No Replace keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting 4-9 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 140
Touchpad Failure 0 If the Touchpad fails, perform the following: Start OK Check M/B T/P FFC Check TouchPad Re-assemble the NG T/P FFC to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Figure 4-5. Touchpad Failure 4-10 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 141
is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the Navigate to Start´ Control Panel´ Hardware and Sound´ Sound. Confirm that Troubleshooting 4-11 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 142
and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9. Restore system and file settings from If the issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 143
microphone hardware: Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-13 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 144
USB Failure 0 If the USB fails, perform the following: Start OK Check USB/B to M/B cable OK Check USB/B NG Re-assemble the USB/B cable to M/B OK NG Swap USB/B and USB cable Swap M/B Figure 4-8. USB Failure 4-14 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 145
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-15 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 146
power from the computer. 2. Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 147
Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address initial CPU speed SEC_SETUP_CAR_OK SEC 07 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to maximum level Troubleshooting 4-17 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 148
SEC 09 Setup BIOS ROM cache SEC_GO_TO_PEICORE Memory Set cache for physical memory PEI_ENTER_RECOVERY_MODE PEI 84 Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOU PEI 86 ND Recovery image not found 4-18 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 149
BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core bridge SPI initialization DXE_CF9_RESET* DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT* DXE 43 South bridge Serial - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 150
BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF Keyboard Controller, Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error report device initialization 4-20 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 151
driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB device driver initialization BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display data in RAM BDS_READY_TO_BOOT_EVENT BDS Legacy OS BDS_EXIT_BOOT_SERVICES* BDS 32 Send END of POST - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 152
resume required data from memory S3_SWITCH_STACK PEI C2 Start to use memory during S3 resume S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM ASL_ENTER_S3 ASL 53 Description Prepare to enter S1 Prepare to enter S3 4-22 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 153
SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error (Get descriptor fail) Troubleshooting 4-23 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 154
Table 4-10. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) PostC ode Description Used by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail) Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) 4-24 Troubleshooting - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 155
CHAPTER 5 Jumper and Connector Locations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 156
Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 5-2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 157
Mainboard Jumper and Connector Locations 0 4 5 1 2 3 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description 1 Powerboard Connector 2 Speaker Connector 3 Card Reader Connector Item 4 5 Description Keyboard Connector Touchpad Connector Jumper and Connector Locations 5-3 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 158
1 Battery Connector 2 DC-IN Connector 3 LVDS Connector 4 Fan Connector 5 VGA Connector 6 RJ-45 Connector 7 HDMI Connector Item 8 9 10 11 12 13 14 Description USB Connector ODD Connector HDD Connector USB attachedboard Connector Headphone Connector Microphone Connector Bluetooth - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 159
password and BIOS recovery for the Aspire 4739Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery. Clearing Password Check 0 NOTE: NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 160
Clear CMOS Jumper 0 1 2 Figure 5-3. CMOS Jumper Table 5-3. CMOS Jumper Item 1 Clear CMOS Jumper 2 Clear CMOS Jumper Description 5-6 Jumper and Connector Locations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 161
use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from USB Storage 0 NOTE: NOTE: Prior to performing the recovery, prepare - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 162
5-8 Jumper and Connector Locations - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 163
CHAPTER 6 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 164
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-21 6-2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 165
users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire 4739Z. Refer to this chapter whenever ordering changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 166
11 6 7 10 8 9 Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram No. Description 1 LCD Assembly 2 Keyboard Module 3 Top Assembly 4 MainBoard Assembly 5 ODD Assembly Acer Part No. 6M.NE407.003 KB.I140A.202 60.NE307.002 MB.RK306.001 KU.0080D.057 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 167
7 HDD Assembly 8 Base Assembly 9 Battery Module 10 Thermal Module Assembly 11 System Memroy 12 Wireless Card 13 Power Switch Board Acer Part No. 55.NE307.002 KH.50007.010 60.NE307.006 BT.00607.125 60.NE407.001 KN.1GB03.034 NI.23600.070 55.NE307.001 FRU (Field Replaceable Unit) List 6-5 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 168
Table 6-2. LCD Assembly Exploded Diagram No. Description 1 LCD Bezel 2 LCD Bracket (Left) 3 LCD LED Panel 4 LVDS Cable 5 Camera Module 6 LCD Bracket (Right) 7 LCD Cover Acer Part No. 60.R6Z07.010 33.R6Z07.004 6M.NE407.003 50.NE307.003 AM.21400.078 33.R6Z07.005 60.NE307.008 6-6 FRU (Field - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 169
3S2P LGC 6 cell BT.00607.126 4400mAh Main COMMON ID:AS10D73 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG BT.00607.127 6 cell 4400mAh Main COMMON ID:AS10D BOARD Lan Intel 100BN.HMWG Crane Peak 1x1 BGN KI.CNH01.002 Liteon Wireless LAN Atheros HB95 1x1 BGN (HM) WN6601AH NI.23600.052 Foxconn - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 170
Description POWER BOARD Acer Part No. 55.NE307.001 CABLE FFC- USB 55.NE307.002 TOUCH PAD 56.R6Z07.001 POWER CORD UK 3PIN PWR CORD V943B30001218008 DANISH 3P POWER CORD AF-S (INDIA) PWR CORD V50CB3T3012180QD .NE307.002 FFC- USB TO M/B 50.R6Z07.001 6-8 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 171
W/ TP, TP FFC, W/O SPK, SPK SPONGE - BROWN Acer Part No. 60.NE307.002 UPPER CASE W/ TP, TP FFC SUPPORT BRACKET FOR UPPER CASE DUMMY CARD 33.NE307.001 42.PSR07.002 CPU Intel Core i3 330M PGA 2.13G 35W Arrandale, TJ90, VT, 3M L3 CPU Intel Core i3 350M PGA 2.26G 35W K-0 TJ90, VT CPU Intel Core i3 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 172
PGA 2.0G KC.61001.DPP 35W K0 Max DDR3-1066 CPU Intel Pentium Dual-Core P6200 PGA 2.13G 35W K0 Max DDR3-1066 KC.62001.DPP CPU Intel Pentium Dual-Core P6300 PGA 2.26G 35W K0 Max DDR3-1066 KC.63001.DPP DVD RW DRIVE DVD/RW SUPER MULTI 12.7mm Tray DL - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 173
Table 6-3. FRU List Category Description Acer Part No. ODD PLDS Super-Multi DRIVE 12.7mm Tray DL KU.0080F.011 8X DS-8A4SH LF+HF W/O bezel SATA With Renesas Solution (HF + Windows 7) ODD PLDS Super-Multi DRIVE ML320S SATA 8MB LF F/W:01.01A01 KH.25008.025 FRU (Field Replaceable Unit) List 6-11 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 174
Description HDD SEAGATE 2.5" 5400rpm 320GB ST9320310AS,9RN132-188, Cameron 320G/P SATA 8MB LF F/W:0001SDM1 Acer Part No. KH.32001.019 HDD TOSHIBA 2.5" 5400rpm 320GB Capricorn KH.32004.004 BS ,MK3265GSX 4K drive SATA 8MB LF F/W:01.01A01 KH.75008.009 6-12 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 175
.R6Z07.003 KEYBOARD Keyboard ACER AC4T_A10B AC4T 86KS Black Arabic Keyboard ACER AC4T_A10B AC4T 87KS Black Belgium Keyboard ACER AC4T_A10B AC4T 87KS Black Brazilian Portuguese Keyboard ACER AC4T_A10B AC4T 87KS Black CZ/SK Keyboard ACER AC4T_A10B AC4T 86KS Black Chinese Keyboard ACER AC4T_A10B AC4T - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 176
Norwegian Keyboard ACER AC4T_A10B AC4T 87KS Black KB.I140A.220 Portuguese Keyboard ACER AC4T_A10B AC4T 86KS Black KB.I140A.221 Russian Keyboard ACER AC4T_A10B AC4T 87KS Black KB.I140A.222 SLO/CRO Keyboard ACER 220nit 8ms 500:1 LK.14005.010 LK.14006.011 6-14 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 177
LED LCD CMI 14" WXGA Glare BT140GW01 V6 LF 220nit 8ms 600:1 LCD COVER W/ ANT*2, W/O LOGO - BROWN Acer Part No. LK.14006.015 LK.14008.004 LK.1400D.008 60.NE307.008 CAMERA LCD LCD BEZEL FOR CCD LCD BRACKET *2 - RED AM.21400.078 AM.21400.109 6M.NE407.004 FRU (Field Replaceable Unit) List 6-15 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 178
Table 6-3. FRU List Category Description Acer Part No. LED LCD AUO 14" WXGA Glare B140XW01 V8 LK.14005.010 0A LF 220nit 8ms 500:1 (power saving) LED 0.3M SY_7675_AL LCD MODULE 14" LED GLARE W/CCD, ANTENNA*2 - BLUE AM.21400.078 AM.21400.109 6M.NE407.005 6-16 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 179
Table 6-3. FRU List Category Description Acer Part No. LED LCD AUO 14" WXGA Glare B140XW01 V8 LK.14005.010 0A LF 220nit 8ms 500:1 (power saving) LED 0.3M SY_7675_AL LCD MODULE 14" LED GLARE W/CCD, ANTENNA*2 - GRAY AM.21400.078 AM.21400.109 6M.NE407.006 FRU (Field Replaceable Unit) List 6-17 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 180
Table 6-3. FRU List Category Description Acer Part No. LED LCD AUO 14" WXGA Glare B140XW01 V8 LK.14005.010 0A LF 220nit 8ms 500:1 (power saving) LED HDMI 33.R6Z07.004 33.R6Z07.005 40.NE307.002 50.NE307.003 AM.21400.078 AM.21400.109 MB.RK306.001 MEMORY 6-18 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 181
SO-DIMM DDRIII 1066 4GB M471B5273BH1-CF8 LF 256*8 0.055um KN.4GB0B.007 Memory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273CH0-CH9 LF 256*8 46nm KN.4GB0B.010 THERMAL MODULE THERMAL MODULE 35W FOR UMA 60.NE407.001 SPEAKER SPEAKER SET (W/ R/L) FRU (Field Replaceable Unit) List 23.NE307.001 6-19 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 182
SUPPORT MYLAR TOP SHIELD MYLAR BASE FOOT RUBBER - REAR BASE FOOT RUBBER - FRONT LCD RUBBER - UP LCD RUBBER - MIDDLE LCD SCREW MYLAR Acer Part No. 47.NE307.001 47.NE307.002 47.NE307.003 47.NE307.004 47.NE307.005 47.NE307.006 47.NE307.007 47.R6Z07.003 6-20 FRU (Field Replaceable - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 183
SCREW M2.5*4.0-I(NI)(NYLOK) SCREW M3*0.5+3.5I SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0*3.95-I(BNI)(NYLOK) MA8 SCREW 2.0*4.0 S.P SCREW M2.0*2.0 SCREW M2-0.4*2-I(BNI)(NYLOK)IRON 0 Acer Part No. 86.ARE07.001 86.ARE07.002 86.EDM07.003 86.N1407.007 86.PSR07.001 86.R6Z07.002 86.W0107.003 86.W4107 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 184
6-22 FRU (Field Replaceable Unit) List - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 185
CHAPTER 7 Model Definition and Configuration - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 186
Acer Aspire 4739Z 7-1 1-2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 187
Model Definition and Configuration Acer Aspire 4739Z 0 Table 7-1. RO, Description Model RO Country Singapore AS4739Z-P63 AAP 4G50Mikk Singapore AS4739Z-P63 AAP 4G50Mikk Singapore AS4739Z-P62 AAP 4G50Mikk Singapore Acer Part No LX.RK301.001 LX.RK302.001 LX.RK302.002 LX.RK302.003 LX. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 188
Table 7-1. RO, Description (Continued) Model RO Country Acer Part No AS4739Z-P62 AAP 4G50Mikk Singapore LX.RK302.009 AS4739Z-P61 TWN 2G32Mikk GCTWN LX.RK302.010 AS4739Z-P61 PA 2G50Mikk ACLA-Spanish LX. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 189
Table 7-1. RO, Description (Continued) Model RO Country Acer Part No AS4739Z-P62 AAP 3G50Mikk Singapore LX.RK30C.008 AS4739Z-P63 AAP 3G50Mikk Singapore LX.RK30C.009 AS4739Z-P62 AAP 4G50Mikk Singapore LX.RK30C. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 190
Singapore 2G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P63 Singapore 4G50Mikk AS4739Z-P62 Singapore 4G50Mikk AS4739Z-P62 Singapore 4G50Mikk AS4739Z-P61 GCTWN 2G32Mikk Acer Part No CPU LX.RK301.001 PMDP6300 LX.RK302.001 PMDP6200 LX.RK302.002 PMDP6300 LX.RK302.003 PMDP6200 LX.RK302.004 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 191
Table 1-2. CPU, LCD (Continued) Model Country Acer Part No AS4739Z-P61 ACLA-Spanish LX.RK308.001 2G50Mikk AS4739Z-P63 Vietnam 2G32Mikk LX.RK30C.001 AS4739Z-P63 Thailand 2G50Mikk LX.RK30C.002 AS4739Z- - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 192
AS4739Z-P62 Vietnam 2G32Mikk LX.RK30C.022 CPU PMDP6100 PMDP6200 PMDP6200 LCD NLED14WXGAG NLED14WXGAG NLED14WXGAG Table 1-3. VGA Chip, VRAM 1 Model Country Acer Part No AS4739Z-P63 Vietnam 2G32Mikk LX.RK301.001 AS4739Z-P62 GCTWN 2G50Mikk LX.RK302.001 AS4739Z-P63 Singapore 2G50Mikk LX - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 193
Table 1-3. VGA Chip, VRAM 1 (Continued) Model Country AS4739Z-P63 Thailand 2G50Mikk Acer Part No VGA Chip LX.RK30C.004 UMA AS4739Z-P63 Singapore 2G32Mikk LX.RK30C.005 UMA AS4739Z-P62 Singapore 2G32Mikk LX.RK30C.006 UMA AS4739Z- - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 194
2, HDD 1 Model Country AS4739Z-P63 Vietnam 2G32Mikk Acer Part No Memory 1 Memory 2 HDD 1(GB) LX.RK301.001 SO2GBIII10 N N320GB5.4KS _4K AS4739Z-P62 GCTWN 2G50Mikk LX.RK302.001 SO2GBIII10 N N500GB5.4KS _4K AS4739Z-P63 Singapore 2G50Mikk LX. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 195
(Continued) Model Country AS4739Z-P62 Singapore 3G50Mikk Acer Part No Memory 1 Memory 2 HDD 1(GB) LX.RK30C.008 SO2GBIII10 SO2GBIII10 N N320GB5.4KS Table 1-5. ODD, Extra SW1, Card Reader Model Country Acer Part No ODD AS4739Z-P63 Vietnam 2G32Mikk AS4739Z-P62 GCTWN 2G50Mikk LX.RK301. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 196
Table 1-5. ODD, Extra SW1, Card Reader (Continued) Model Country Acer Part No ODD Extra SW1 Card Reader AS4739Z-P63 Singapore 2G50Mikk LX.RK302.002 NSM8XS McAfee 2-in-1 card reader AS4739Z-P62 Singapore 2G50Mikk LX.RK302. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 197
-P62 Vietnam 1G50Mikk LX.RK30C.022 NSM8XS N 2-in-1 card reader Table 1-6. Wireless LAN1, Bluetooth, NB Chipset Model Country Acer Part No Wireless LAN1 Bluetoot h NB Chipset AS4739Z-P63 Vietnam 2G32Mikk LX.RK301.001 3rd WiFi 1x1 N BGN HM55 AS4739Z-P62 GCTWN 2G50Mikk LX.RK302.001 3rd - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 198
Table 1-6. Wireless LAN1, Bluetooth, NB Chipset (Continued) Model Country AS4739Z-P62 Singapore 2G50Mikk Acer Part No LX.RK302.004 Wireless LAN1 3rd WiFi 1x1 BGN Bluetoot h NB Chipset N HM55 AS4739Z-P63 Singapore 2G50Mikk LX.RK302.005 3rd WiFi 1x1 N BGN HM55 AS4739Z-P63 Singapore - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 199
Table 1-6. Wireless LAN1, Bluetooth, NB Chipset (Continued) Model Country Acer Part No Wireless LAN1 Bluetoot h NB Chipset AS4739Z-P63 Singapore 1G50Mikk LX.RK30C.012 3rd WiFi 1x1 N BGN HM55 AS4739Z-P63 Singapore 1G32Mikk LX.RK30C.013 3rd WiFi 1x1 N BGN HM55 AS4739Z-P63 Singapore - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 200
, Adapter, Camera (Continued) Model Country AS4739Z-P63 Singapore 4G50Mikk Acer Part No Battery LX.RK302.006 6CELL2.2 AS4739Z-P63 Singapore 4G50Mikk LX.RK302.007 6CELL2.2 AS4739Z-P62 Singapore 4G50Mikk LX.RK302.008 6CELL2.2 AS4739Z-P62 Singapore 4G50Mikk AS4739Z- - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 201
, Adapter, Camera (Continued) Model Country Acer Part No Battery AS4739Z-P62 Singapore 1G32Mikk LX.RK30C.015 6CELL2.2 AS4739Z-P61 Vietnam 2G32Mikk LX.RK30C.016 6CELL2.2 AS4739Z-P62 Malaysia 2G32Mikk LX.RK30C.017 6CELL2.2 AS4739Z- - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 202
7-16 Model Definition and Configuration - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 203
CHAPTER 8 Test Compatible Components - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 204
Microsoft® Windows® 7 Environment Test 8-4 8-2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 205
are tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4739Z. Compatibility Test Report released by the Acer Mobile System - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 206
Microsoft® Windows® 7 Environment Test 0 Table 1-1. Test Compatible Components Vendor Type Description Acer Part No. 012 Audio Codec 10004786 REALTEK ALC271X_VB3 Atheros AR8158L LZ.21000.085 Battery 10001063 SONY 6CELL2.2 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 207
CR.21500.030 CPU 10001067 INTEL Core i3-380M CPU Intel Core i3 380M PGA 2.53G KC.38K01.DMP 35W K-0 TJ90, VT 10001067 INTEL PMDP6100 CPU Intel Pentium Dual-Core P6100 PGA 2.0G 35W K0 Max DDR3-1066 KC.61001.DPP 10001067 INTEL PMDP6200 CPU Intel Pentium Dual-Core P6200 PGA 2.13G 35W K0 Max DDR3 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 208
Table 1-1. Test Compatible Components Vendor 60001994 WD Type N250GB5.4KS Description Acer Part No. HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22ZEST0,ML320S-AF , 4K drive SATA 8MB LF F/W:01.01A01 4K drive KH.25008.029 60001994 WD N320GB5. - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 209
750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 KH.75001.011 Keyboard 60004864 DARFON LAN AC4T_A10B Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture KB.I140A.202 10017383 Atheros AR8158L Atheros AR8158L NI.22400.058 LCD 10001022 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 210
0A LF 220nit 8ms 500:1 (power saving) Acer Part No. LK.14005.010 Memory 60001993 NANYA SO1GBIII13 Memory NANYA SO-DIMM DDRIII KN.1GB03.034 1333 +HF W/O bezel SATA With TI + Rohm Solution (HF + Windows 7) KU.0080F.014 60001535 PANASONIC NSM8XS ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 211
Acer Part No. KU.00801.041 KU.00805.049 60003901 HITACHI NSM8XS EAST ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows WiFi Antenna 10000105 WNC PIFA PIFA LZ.23500.006 Wireless LAN 10001023 LITE-ON 3rd WiFi 1x1 BGN Liteon Wireless - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 212
Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB125 1x1 BGN 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 BGN Acer Part No. NI.23600.068 NI.23600.076 NI.23600.085 NI.23600.090 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 213
CHAPTER 9 Online Support Information - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 214
Introduction 9-3 9-2 - Acer Aspire 4739 | Acer Aspire 4339 4739 4739Z Notebook Series Service Guide - Page 215
on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical