Acer Aspire 4745Z Service Guide
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- Acer Aspire 4745Z | Service Guide - Page 1
Acer Aspire 4745 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 4745Z | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guides. Date Chapter Updates II - Acer Aspire 4745Z | Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire 4745Z | Service Guide - Page 4
. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This symbol where placed in the Service Guide designates a component that should be recycled according to the local regulations - Acer Aspire 4745Z | Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market - Acer Aspire 4745Z | Service Guide - Page 6
VI - Acer Aspire 4745Z | Service Guide - Page 7
11 TouchPad Basics 13 Using the Keyboard 14 Lock Keys and embedded numeric keypad 14 Windows Keys 15 Hot Keys 16 Hardware Specifications and Configurations 17 System Utilities 23 BIOS Setup Utility 23 Navigating the BIOS Utility 23 Aspire 4745 BIOS 24 Information 24 Main 25 Security - Acer Aspire 4745Z | Service Guide - Page 8
Replacing the ODD Module 104 Replacing the Lower Covers 105 Replacing the Dummy Cards 106 Replacing the Battery Pack 106 Troubleshooting 107 Common Problems 107 Power On Issue 108 No Display Issue 109 Random Loss of BIOS Settings 110 LCD Failure 111 Built-In Keyboard Failure 111 VIII - Acer Aspire 4745Z | Service Guide - Page 9
) List 131 Acer Aspire 4745 Exploded Diagrams 132 LCD Assembly 132 Acer Aspire 4745 FRU List 135 Screw List 143 Model Definition and Configuration 144 Acer Aspire 4745 Series 144 Test Compatible Components 165 Microsoft® Windows® 7 Environment Test 166 Online Support Information 167 - Acer Aspire 4745Z | Service Guide - Page 10
Table of Contents X - Acer Aspire 4745Z | Service Guide - Page 11
® 7 Home Premium 64-bit* • Genuine Windows® 7 Home Basic 64-bit* Platform • Intel® Core™ i7-620M processor (4 MB L3 cache, 2.66 GHz with Turbo Boost up to 3.33 GHz, DDR3 1066 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache • Intel® Core™ i5-430M/i5-520M/i5-540M processor (3 MB L3 - Acer Aspire 4745Z | Service Guide - Page 12
HDMI™ (High-Definition Multimedia Interface) 1.3 with HDCP (High-bandwidth Digital Content Protection) support • 1.65Gbps resolution • 1920*180p Mini Card • 2* Mini PCIE card • 2 Mini PCIE card slot [1 for 3G (full input Internal Digital • Power support: 3.3V digital core power; 1.5V~3.3V digital - Acer Aspire 4745Z | Service Guide - Page 13
™ • Supporting Acer SignalUp™ wireless technology • WPAN: Bluetooth® 2.1+EDR • LAN: Gigabit Ethernet, Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and weight • 379 (W) x 250 (D) x 23.6/26.4/28.1mm (H) • 2.4 kg with 6-cell battery pack - Acer Aspire 4745Z | Service Guide - Page 14
• 10 function keys, four cursor keys, two Windows® keys, hotkey controls, independent standard numeric keypad, international language support • Acer Programming key • Easy-launch keys: Communication® • Media control keys (printed on keyboard): play/pause, stop, previous, next I/O interface • Multi - Acer Aspire 4745Z | Service Guide - Page 15
Communication and ISP· • Microsoft® Silverlight™· • Windows Live™ Essentials - Wave 3.2 (Mail, Photo Gallery, Live™ Messenger, Movie Maker, Writer) • Utilities and tools· • Acer Accessory Store • Acer Assist· • Acer Identity Card· • Acer Registration· • Acer Updater· • eBay® shortcut 2009· • Netflix - Acer Aspire 4745Z | Service Guide - Page 16
Bluetooth CCD CardReader AU6437 CLOCK GENERATOR intel Fan Driver (PWM Type) DISCHARGER +1.0V/+1.8V CPU CORE PWR CPU VTT DDR SYSTEM MEMORY Graphics Switchable DDR3 PWR CRT LVDS HDMI Level-shift HDMI Azalia USB mBGA 676 (27mm Keyboard Button on mechanical key 6 Chapter 1 - Acer Aspire 4745Z | Service Guide - Page 17
Your Acer Notebook tour Front View 1 2 3 4 13 5 12 11 6 7 8 No. 1 2 3 10 Icon 9 Item Acer Crystal Eye webcam Microphone Description Web camera for video communication (for selected models). Internal microphone for recording sound. Display screen Also called Liquid-Crystal Display (LCD - Acer Aspire 4745Z | Service Guide - Page 18
computer on and off. Keyboard TouchPad Power Indicator For battery is charging. 2. Fully charged: The light shows blue when in AC mode. Indicates the computer's wireless connectivity device status. The left and right buttons function like the left and right mouse buttons. Comfortable support - Acer Aspire 4745Z | Service Guide - Page 19
7 Icon Item Kensington lock slot Ventilation slots External display (VGA) port HDMI Ethernet (RJ-45) port USB 2.0 ports Description Connects to a Kensington-compatible display device (e.g. external monitor, LCD projector). Connect to HDMI devices Connects to an Ethernet 10/100/1000-based network. - Acer Aspire 4745Z | Service Guide - Page 20
ports Optical drive Optical disk access indicator Emergency eject hole DC-in jack 34 5 Description Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Internal optical drive; accepts CDs or DVDs. Lights up when the optical drive is active. Ejects the optical drive tray when the computer is - Acer Aspire 4745Z | Service Guide - Page 21
. Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the fan opening. Releases the battery for removal. Indicators The computer has several easy-to-read status indicators. Icon Function Power Description Indicates the computer's power status. Chapter - Acer Aspire 4745Z | Service Guide - Page 22
Description Indicates the computer's battery status. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Indicates when the hard disk drive is active. Communication indicator Indicates the computer's - Acer Aspire 4745Z | Service Guide - Page 23
TouchPad Basics The following items show you how to use the TouchPad: • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and - Acer Aspire 4745Z | Service Guide - Page 24
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has two lock keys which you can toggle on and off. Lock key Caps Lock Num Lock Description When Caps - Acer Aspire 4745Z | Service Guide - Page 25
Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < >: Open - Acer Aspire 4745Z | Service Guide - Page 26
Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Hotkey + Icon - Acer Aspire 4745Z | Service Guide - Page 27
MB 4 MB Package PGA988 PGA988 PGA988 PGA988P PGA988 PGA988P Core Voltage 35W 35W 35W 35W 35W 35W Acer P/N KC.33001.DMP KC.35001.DMP KC.43001.DMP Spec (dBA) 31 34 38 40 • OS Shutdown: 95°C • H/W Shutdown: 100°C BIOS Item BIOS vendor BIOS Version BIOS ROM type Insyde BIOS 1.00 Flash Specification - Acer Aspire 4745Z | Service Guide - Page 28
PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution • Support WinFlash • Wake on LAN from S3 • Wake on LAN form S4 in AC mode • System information Specification 8GB maximum - i3 and i5 models; 16GB maximum - i7 - Acer Aspire 4745Z | Service Guide - Page 29
over LQFP packaging Specification T60H928.33 miniUSB module • Bluetooth 1.2 qualified Embedded USB Module • Bluetooth 2.1 available in the 2.4GHz (ISM) band - supports Enhanced Data Rate (EDR) • USB 2.0 full-speed compliant interface • Support Enhanced data rate (EDR) • Support for A2DP • Radio - Acer Aspire 4745Z | Service Guide - Page 30
320, 500 512 2-4 1-2 5400 8 MB SATA 5V ±5% 5V ±5% Western Digital 160, 250, 320, 500, 640 5V ±5% Super-Multi Drive Module Item Vendor & model name Performance Specification Transfer rate (MB/ sec) Buffer Memory Interface HLDS GT20N With CD Diskette Sustained: 3,600 KB/s (24x) max. 2 MB SATA - Acer Aspire 4745Z | Service Guide - Page 31
Open) Emergency Release (draw open hole) DC 5 V +/- 5% Specification Realtek ALC271X high definition audio codec with embedded class-D speaker amplifier to-Noise Ratio (A-weighting) for ADC input Internal Digital • Power support: 3.3V digital core power; 1.5V~3.3V digital IO power for HDA link; 3. - Acer Aspire 4745Z | Service Guide - Page 32
Item Controller ACPI 2.0 Specification Total number of keypads Windows logo key Hotkeys 99-/100-/103-key keyboard Yes See "Hot Keys" on page 16. Battery Item Vendor & model name Battery Type Pack capacity Normal Voltage Package configuration Specification 6 Cell SANYO/SONY/PANASONIC - Acer Aspire 4745Z | Service Guide - Page 33
, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when "Press to enter Setup" message is prompted on the bottom of screen). The default parameter of F12 Boot Menu is set to "disabled". If you - Acer Aspire 4745Z | Service Guide - Page 34
Aspire 4745 BIOS Information The Information screen displays a summary of your computer hardware information. InsydeH20 Setup Utility Information Main Security Power Boot Exit Rev. 3.5 CPU Type CPU Speed IDE0 Model Name: IDE0 Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: - Acer Aspire 4745Z | Service Guide - Page 35
Mode [19:10:59] [01/22/2010] 2048 MB 32 MB [Enabled] [Enabled] [Disabled] [Enabled] [AHCI] Rev. 3.5 Item Specific Help This is the help for the hour field. Valid range differ. The table below describes the parameters in this screen. Parameter System Time System Date Total Memory Video Memory - Acer Aspire 4745Z | Service Guide - Page 36
Set IDE0 Password Rev. 3.5 Item Specific Help Install or Change the password the parameters in this screen. Settings in boldface are password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user notebook computer to your dealer to reset it. 26 Chapter 2 - Acer Aspire 4745Z | Service Guide - Page 37
careful when typing your password because the characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the . 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the ↑ and ↓ - Acer Aspire 4745Z | Service Guide - Page 38
can enable the Password on boot parameter. 6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. Setup Notice Changes have been saved. [Continue] The password setting is complete after the user presses - Acer Aspire 4745Z | Service Guide - Page 39
. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. InsydeH20 Setup Utility Information Main Security Power Boot Exit Rev. 3.5 Boot priority order: Item - Acer Aspire 4745Z | Service Guide - Page 40
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main InsydeH20 Setup Utility Security Power Boot Exit Rev. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit - Acer Aspire 4745Z | Service Guide - Page 41
• Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS - Acer Aspire 4745Z | Service Guide - Page 42
if using USB HDD to Update BIOS, move USB HDD to position 1. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 Item Specific Help 1. Network Boot : and Exit 3. Execute the BIOS.BAT batch file to update BIOS. The flash process begins as shown. 32 Chapter 2 - Acer Aspire 4745Z | Service Guide - Page 43
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays. Chapter 2 33 - Acer Aspire 4745Z | Service Guide - Page 44
WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double-click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 34 Chapter 2 - Acer Aspire 4745Z | Service Guide - Page 45
Password Utilities This section provides you with details about removing HDD/BIOS password: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: 1. On another computer, run HDD_PW.exe. 2. Enter "hdd_pw - Acer Aspire 4745Z | Service Guide - Page 46
To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to short the G1 and G2 points. G2 G1 Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. From a DOS prompt, execute clnpwd.exe 2. Press 1 or 2 to clean the desired - Acer Aspire 4745Z | Service Guide - Page 47
Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3. Select the desired boot sequence by entering the corresponding sequence. For example - Acer Aspire 4745Z | Service Guide - Page 48
Windows, etc.). To update the DMI Pool, perform the following steps: 1. Boot into DOS. 2. Execute dmitools. The following messages report to screen to confirm completion: • dmitools /r ==> Read dmi string from bios to eeprom (max. 32 characters) The following dmitools /wp Acer Write Serial Number - Acer Aspire 4745Z | Service Guide - Page 49
Using the LAN MAC EEPROM Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM in DOS mode. 1. Use a text editor to open the MAC.CFG file. You can see the MAC.CFG contents as shown: WriteData = '001122334455' StartAddr=7A WriteLeng=6 KeepByte=0 MAC value MAC address MAC - Acer Aspire 4745Z | Service Guide - Page 50
40 Chapter 2 - Acer Aspire 4745Z | Service Guide - Page 51
from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing - Acer Aspire 4745Z | Service Guide - Page 52
Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery - Acer Aspire 4745Z | Service Guide - Page 53
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in - Acer Aspire 4745Z | Service Guide - Page 54
Removing the Battery Pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). 2 1 Please detach the battery and follow local regulations for disposal. 44 - Acer Aspire 4745Z | Service Guide - Page 55
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3 45 - Acer Aspire 4745Z | Service Guide - Page 56
Removing the Lower Cover 1. See "Removing the Battery Pack" on page 44. 2. Loosen the five (5) captive screws from the lower cover. 3. Remove the lower cover as shown. 46 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 57
Removing the Optical Drive Module 1. See "Removing the Lower Cover" on page 46. 2. Remove the screw securing the ODD module. Step ODD Module Size M2.5*4L Quantity 1 3. Using your fingers, pull the optical drive module out from the chassis. Screw Type 4. Remove the two screws securing the ODD - Acer Aspire 4745Z | Service Guide - Page 58
Step ODD Bracket Size M2.0*3L Quantity 2 Screw Type 5. Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module. 48 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 59
Removing the DIMM Modules 1. See "Removing the Lower Cover" on page 46. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present. Chapter 3 49 - Acer Aspire 4745Z | Service Guide - Page 60
46. 2. Disconnect the two (2) antenna cables from the WLAN Board and remove the one (1) screw to release the WLAN Board. NOTE: Cable placement is Black to the TR1 terminal (left) and White to the TR2 terminal (right). Step WLAN Board Size M2.0*3 Quantity 1 Screw Type 3. Detach and remove the - Acer Aspire 4745Z | Service Guide - Page 61
Removing the Hard Disk Drive Module 1. See "Removing the Lower Cover" on page 46. 2. Using the pull-tab, slide the HDD Module in the direction of the arrow to disconnect the interface. 3. Lift the HDD Module clear of the HDD bay. 4. Remove the two (2) screws from the carrier. Step HDD Carrier Size - Acer Aspire 4745Z | Service Guide - Page 62
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove external modules before proceeding Remove keyboard Remove upper cover Remove USB Board Remove Bluetooth Module Remove Function Board Remove Power Switch Remove Left Speaker Board Module Remove Touch Pad Bracket Remove CRT - Acer Aspire 4745Z | Service Guide - Page 63
use your fingers to remove the Keyboard. 1. See "Removing the Battery Pack" on page 44. 2. Remove the 14 securing screws from the lower cover. Step Keyboard (red callout) Size M2.5*6.5 Quantity 9 Screw Type Keyboard M2.5*4L 2 (green callout) Keyboard 3 (blue callout) 3. Turn the computer - Acer Aspire 4745Z | Service Guide - Page 64
4. Release each clip, working from one side to the other. 5. Using both hands, gently pry up the cover as shown and turn it over. 6. Open the locking latch on the FFC, and disconnect the cable as shown. 7. Lift the keyboard clear of the chassis. 54 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 65
Removing the Upper Cover 1. See "Removing the Keyboard" on page 53. 2. Turn the computer over. Disconnect the following four cables from the Mainboard: a. Left speaker cable b. Touchpad FFC c. Power Switch FFC d. Function Board FFC C D A B Chapter 3 55 - Acer Aspire 4745Z | Service Guide - Page 66
3. Disconnect A as shown. 4. Release the locking latch and remove B as shown. 5. Release the locking latch and remove C as shown. 6. Release the locking latch and remove D as shown. NOTE: Avoid pulling on cables directly to prevent damage to the connectors. Use the pull-tabs on FFC cables - Acer Aspire 4745Z | Service Guide - Page 67
7. Remove the eight (8) screws from the top cover. Step Upper Cover (red callout) Size M2.5*3L Quantity 3 Screw Type Upper Cover M2.5*4L 5 (blue callout) 8. Remove the Upper Cover by lifting directly upward from the front as shown. Chapter 3 57 - Acer Aspire 4745Z | Service Guide - Page 68
Removing the Power Switch Board 1. See "Removing the Upper Cover" on page 55. 2. Locate the Power Switch Board in the Upper Cover. 3. Release the securing latch holding the Power Switch Board FFC and remove. 4. Remove the two (2) screws and lift the Power Switch Board clear of the Upper Cover. Step - Acer Aspire 4745Z | Service Guide - Page 69
Removing the Function Board 1. See "Removing the Upper Cover" on page 55. 2. Locate the Function Board in the Upper Cover and remove the two (2) screws attaching it to the upper cover. Step Function Board Size M2.0*3widehead Quantity 2 3. Lift the Function Board clear of the Upper Cover. Screw - Acer Aspire 4745Z | Service Guide - Page 70
Removing the Left Speaker Module 1. See "Removing the Upper Cover" on page 55. 2. Remove the speaker cable from it's guides. 3. Remove the adhesive foil tab covering the speaker cable and remove the one (1) securing screws from the Speaker Module. Step Speaker Module Size M2.5*4L - Acer Aspire 4745Z | Service Guide - Page 71
Removing the USB Board 1. See See "Removing the Upper Cover" on page 55. 2. Remove the single securing screw from the USB Board. Step USB Board Size M2.5*4L Quantity 1 Screw Type 3. Release the FFC latch and remove the FFC cable from the mainboard connector. 4. Release the FFC latch and remove - Acer Aspire 4745Z | Service Guide - Page 72
5. Lift the USB Board upward away from the chassis. 62 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 73
Removing the Bluetooth Module 1. See "Removing the Upper Cover" on page 55. 2. Remove the single securing screw from the Bluetooth board. Step Bluetooth Board Size M2.3*3L Quantity 1 Screw Type 3. Disconnect the cable from the Mainboard and lift the Bluetooth Module off the mainboard. Chapter - Acer Aspire 4745Z | Service Guide - Page 74
4. Disconnect the cable from the Bluetooth Module. Removing the LCD Module 1. See "Removing the Bluetooth Module" on page 63. 2. Remove the adhesive holding the LCD cable. 3. Push snaps to release the cable from the mainboard. 4. Remove LCD cable from fan module. 64 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 75
that all cables entering the LCD are free of the chassis and remove the LCD module from the chassis. Removing the Mainboard 1. See "Removing the Bluetooth Module" on page 63. 2. See "Remove LCD cable from fan module." on page 64. Chapter 3 65 - Acer Aspire 4745Z | Service Guide - Page 76
3. Disconnect the right speaker cable. 4. Unlock the microphone cable release it from the clasps on the cooling fan. 66 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 77
5. Turn the computer over and remove the DC-In cable. 6. Remove the one (1) securing screw from the Mainboard. Step Mainboard Size M2.5*4L Quantity 1 Screw Type Chapter 3 67 - Acer Aspire 4745Z | Service Guide - Page 78
7. Lift the Mainboard right side first and remove it from the Lower Cover. Please detach the mainboard and follow local regulations for disposal. Removing the Thermal Module 1. See "Removing the Mainboard" on page 65. 2. Turn the Mainboard over and disconnect the Fan cable as shown. 3. Loosen the - Acer Aspire 4745Z | Service Guide - Page 79
Using both hands, lift the Thermal Module clear of the Mainboard. Removing the CPU 1. See "Removing the Thermal Module" on page 68. 2. Using a phillips screw driver, rotate the CPU locking screw 180° counter-clockwise as shown. 3. Lift the CPU clear of the socket as shown. IMPORTANT:The pins on the - Acer Aspire 4745Z | Service Guide - Page 80
" on page 65. 2. Pry the RTC battery from the mainboard. Please detach the RTC battery and follow local regulations for disposal. Removing the WiFi Antenna Cable 1. See "Removing the Mainboard" on page 65. 2. Disengage the WiFi antennas from the guides on the bottom cover. 3. Turn the computer - Acer Aspire 4745Z | Service Guide - Page 81
Removing the Right Speaker 1. See See "Removing the Mainboard" on page 65. 2. Disengage the Right speaker cable from the chassis as shown. 3. Remove the two (2) screws holding the right speaker in place. Step Right Speaker Module Size 2.0*3widehead 4. Remove the right speaker from the chassis. - Acer Aspire 4745Z | Service Guide - Page 82
Removing the DC-In Cable 1. See "Removing the LCD Module" on page 64. 2. Remove one(1) screw from the right hinge bracket. Step DC-In Cable Size M2.5*4 3. Remove the right hinge bracket. Quantity 1 Screw Type 4. Lift the DC-In jack from the chassis. 72 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 83
LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LCD panel from main unit before preceeding Remove LCD bezel Remove camera module Remove LCD panel Remove FPC cable Remove microphone Remove WLAN antennas Remove LCD brackets Screw List Step LCD Bezel LCD Panel LCD Brackets - Acer Aspire 4745Z | Service Guide - Page 84
Removing the LCD Bezel 1. See "Removing the LCD Module" on page 64. 2. Remove the two lower bezel screw caps and screws. Step LCD Bezel Size M2.5*4 Quantity 2 Screw Type 3. Starting from the top-left corner of the bezel, pry the bezel upwards and away from the panel. Move along the top and left - Acer Aspire 4745Z | Service Guide - Page 85
4. Lift the Bezel clear of the LCD Module. Removing the Camera Module 1. See "Removing the LCD Bezel" on page 74. 2. Remove the Camera from the module. 3. Disconnect the camera cable. Chapter 3 75 - Acer Aspire 4745Z | Service Guide - Page 86
Removing the LCD Panel 1. See "Removing the Camera Module" on page 75. 2. Disengage the various cables from the hinges. 3. Remove the four (4) securing screws from the LCD Panel. Step LCD Panel Size M2.3*3 Quantity 4 4. Lift the LCD Panel clear of the module as shown. Screw Type 76 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 87
Removing the FPC Cable 1. See "Removing the LCD Panel" on page 76. 2. Turn the LCD panel over to expose the rear. Disengage the adhesive strip securing it in place. 3. Lift the adhesive protector and disconnect the cable from the LCD Panel. 4. Lift the FPC cable from the panel. Chapter 3 77 - Acer Aspire 4745Z | Service Guide - Page 88
Removing the Microphone Module 1. See "Removing the LCD Panel" on page 76. 2. Disengage the cable from the cable guides. 3. Lift the Microphone Module clear of the cover. Removing the Hinges 1. See "Removing the LCD Panel" on page 76. 2. Remove the four (4) screws from the - Acer Aspire 4745Z | Service Guide - Page 89
Removing the Antennas 1. See "Removing the LCD Panel" on page 76. 2. Disengage the left antenna cable from the guides. 3. Remove the adhesive tape and lift the left side antenna from the LCD module as shown. 4. Disengage the right antenna cable from the guides. Chapter 3 79 - Acer Aspire 4745Z | Service Guide - Page 90
5. Remove the adhesive tape and lift the right side antenna from the LCD module as shown. 80 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 91
. 4. Replace the left antenna cable (white) as shown. Ensure that the cable is inserted along the cable channel as shown. 5. Replace the right antenna cables (black) as shown. Ensure that the cables are secured in the cable - Acer Aspire 4745Z | Service Guide - Page 92
6. Ensure the antenna cables pass through the hinge well as shown. Replacing the Microphone Module 1. Replace the Microphone Module into the top cover. 2. Replace the cable into the cable guides as shown. 82 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 93
Replacing the FPC Cable 1. Attach the FPC cable to the LCD panel and attach the adhesive protector. Replacing the LCD Panel 2. Place the LCD Panel into the module as shown. 3. Replace the six (6) securing screws from the LCD Panel. Chapter 3 83 - Acer Aspire 4745Z | Service Guide - Page 94
Replacing the Webcam 1. Connect the cable to the camera module. 2. Place the camera in the LCD Module. 84 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 95
Replacing the LCD Bezel 1. Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module. IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel. 2. Press down around the hinges and entire perimeter of the - Acer Aspire 4745Z | Service Guide - Page 96
3. Replace the two screws and screw caps as shown. 86 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 97
Main Module Reassembly Procedure Replacing the DC-In Cable 1. Place the DC-In jack back into the chassis. 2. Replace the right hinge bracket. 3. Replace the one(1) screw to the right hinge bracket as shown. Chapter 3 87 - Acer Aspire 4745Z | Service Guide - Page 98
Replacing the LCD Module 1. Replace the LCD module onto the chassis. 2. Replace the four securing screws (two each side) to the LCD module. Replacing the Right Speaker 1. Place the right speaker in to the chassis. 88 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 99
2. Replace the two (2) screws to secure the right speaker in place. 3. Replace the right speaker cable in to the chassis as shown. Replacing the RTC Battery 1. Snap the RTC battery into it's socket as shown. Chapter 3 89 - Acer Aspire 4745Z | Service Guide - Page 100
taking note of the Pin1 locator. CPU Pin1 Locator 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180° clockwise to secure the CPU in place. Replacing the no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient. 90 Chapter - Acer Aspire 4745Z | Service Guide - Page 101
3. Align the screw holes on the Thermal Module and Mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly. 4. Replace the four securing screws (in numerical order from screw 1 to screw 4) to secure the Thermal Module in place. 4 1 2 3 5. - Acer Aspire 4745Z | Service Guide - Page 102
3. Turn the computer over and replace the DC-In cable. 4. Turn the computer over. Feed the mircophone cable through the guides on the fan. 5. Reattach the microphone cable. 6. Starting at the top, slide your finger down to reattach the adhesive. 7. Snap the FPC cable into place. 8. - Acer Aspire 4745Z | Service Guide - Page 103
9. Connect the right speaker cable. Chapter 3 93 - Acer Aspire 4745Z | Service Guide - Page 104
the Bluetooth Module NOTE: The Bluetooth Module and USB Board can be replaced independently and in any order. 1. Connect the smaller end of the Bluetooth cable to 2. Secure the Bluetooth cable in place using the the Bluetooth Module as shown. provided (1) screw. Connect the Bluetooth cable - Acer Aspire 4745Z | Service Guide - Page 105
Replacing the USB Board 1. Replace the USB Board in the Lower Cover. 2. Insert the FFC cable in to the connector on the Mainboard and secure the locking latch. 3. Replace the single securing screw. Replacing the TouchPad Bracket 1. Replace the TouchPad FFC, close the locking latch on the - Acer Aspire 4745Z | Service Guide - Page 106
3. Replace the two securing screws. Replacing the Left Speaker Module 1. Place the Speaker Module on the Upper Cover as 2. Replace the one (1) securing screw. shown. 3. Lay the speaker cable into it's guides. 96 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 107
Replacing the Function Board 1. Replace the Function Board FFC and lock it into place. 2. Place the Function Board in to the Upper Cover as shown and replace the two (2) screws. Replacing the Power Switch Board 1. Place the Power Switch Board in to the Upper 2. Replace the Power Switch Board FFC - Acer Aspire 4745Z | Service Guide - Page 108
Replacing the Upper Cover 1. Place the Upper Cover on the Lower Cover back edge first. 2. Lower the cover into position and press down the sides as shown. 3. Continue pressing around the edges of the casing until there are no gaps between the Upper and Lower Covers. 98 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 109
4. Replace the eight (8) securing screws as shown. NOTE: The securing screws differ in length: M2.5*5 (red callout) and M2.5*3 (green callout). Ensure that the correct screw is used to secure the Upper Cover in place. 5. Connect the four cables to the Mainboard as shown. C D A B Chapter 3 99 - Acer Aspire 4745Z | Service Guide - Page 110
6. Connect A as shown. 7. Insert B as shown and close the locking latch. 8. Insert C as shown and close the locking latch. 9. Insert D as shown and close the locking latch. 10. Turn the computer over and replace the fourteen screws as shown. 100 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 111
front edge first into the Upper Cover, ensuring that the four locating tabs are correctly seated. 3. Press down as indicated to secure the Keyboard in place. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier replace the two (2) screws to secure the carrier. Chapter 3 101 - Acer Aspire 4745Z | Service Guide - Page 112
2. Insert the HDD, left side first, and lower it into place. 3. Slide the HDD to the left to connect the interface. 102 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 113
the WLAN socket. 2. Replace the one (1) screw to secure the module. 3. Connect the two (2) antenna cables to the module. NOTE: Cable placement is Black to the TR1 terminal (left), and White to the TR2 terminal (right). Replacing the DIMM Modules 1. Insert the DIMM Module in place. 2. Press down - Acer Aspire 4745Z | Service Guide - Page 114
Replacing the ODD Module 1. Press the bezel into the tray, bottom edge first, to 2. Secure the ODD bracket with the two screws. secure it to the ODD Module. 3. Push the ODD Module into the ODD bay until it is 4. Replace the single screw to secure the Module. flush with the casing. 104 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 115
Replacing the Lower Covers 1. Replace the HDD Cover as shown. IMPORTANT:Press down around the perimeter of the cover to ensure that the all the securing tabs are snapped correctly. 2. Secure the five captive screws to hold the covers in place. Chapter 3 105 - Acer Aspire 4745Z | Service Guide - Page 116
Cards 1. Insert the SD Dummy Card into the slot and push until the card clicks into place and is flush with the casing. Replacing the Battery Pack 1. Insert the battery pack and press down. 2. Slide the battery lock in the direction shown to secure the battery in place. 106 Chapter 3 - Acer Aspire 4745Z | Service Guide - Page 117
Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer Failure Page 111 Internal Keyboard Failure Page 111 TouchPad Support Information" on page 167. Chapter 4 107 - Acer Aspire 4745Z | Service Guide - Page 118
system powers off at intervals, perform the following actions one at a time to correct the problem. 1. Check the power cable is properly connected to the computer and the electrical outlet. software. 7. If the Issue is still not resolved, see "Online Support Information" on page 167. 108 Chapter 4 - Acer Aspire 4745Z | Service Guide - Page 119
actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. 2. Make sure the computer has - Acer Aspire 4745Z | Service Guide - Page 120
same locations on the screen), the LCD is faulty and should be replaced. See "Disassembly Process" on page 42. 4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce - Acer Aspire 4745Z | Service Guide - Page 121
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 111 - Acer Aspire 4745Z | Service Guide - Page 122
doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 112 Chapter 4 - Acer Aspire 4745Z | Service Guide - Page 123
Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all volume Issue is still not resolved, see "Online Support Information" on page 167. Microphone Problems If internal or external Microphones do no operate - Acer Aspire 4745Z | Service Guide - Page 124
issue is discovered, follow the onscreen information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set - Acer Aspire 4745Z | Service Guide - Page 125
: • Not shown in My Computer or the BIOS setup • LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation - Acer Aspire 4745Z | Service Guide - Page 126
an exclamation mark, right-click on the device and uninstall and reinstall the driver. d. Check that there are no yellow exclamation marks against the items in 's user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. - Acer Aspire 4745Z | Service Guide - Page 127
problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: Check that the entry is identical to one of the ODDs specified in "Hardware Specifications ODD. See "Disassembly Process" on page - Acer Aspire 4745Z | Service Guide - Page 128
Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 118 Chapter 4 - Acer Aspire 4745Z | Service Guide - Page 129
Run the Event Viewer to check the events log for errors. For more information see Windows Help and Support. 10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver. 12. Check the Device Manager to determine that: • The device is properly - Acer Aspire 4745Z | Service Guide - Page 130
non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery - Acer Aspire 4745Z | Service Guide - Page 131
initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Setup BIOS ROM cache Enter Boot Firmware Volume PEI Phase POST Code Table: Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT - Acer Aspire 4745Z | Service Guide - Page 132
Clock Generator Initialization Internal Graphic device early Initialization HECI BIOS with Recovery image Loading BIOS image to RAM Loading DXE core Enter DXE core Reset service South bridge Serial GPIO initialization Setup SMM ACCE SS service Super I/O DXE initialization Setup Legacy Region service - Acer Aspire 4745Z | Service Guide - Page 133
Setup SMM Control service Setup Legacy Interrupt service Relocate SMM BASE SMI test VTD Initial Legacy BIOS Initialization Legacy service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard ISA BUS driver initialization Floppy - Acer Aspire 4745Z | Service Guide - Page 134
BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS Post Code 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 Description End of boot selection Enter Setup Menu Enter Boot manager Try to boot system to OS Shadow Misc Option ROM Save - Acer Aspire 4745Z | Service Guide - Page 135
SMM SMM SMM SMM SMM SMM Post Code 0xA0 0xA2 0xA6 0xA7 0xA1 0xA3 0xA4 0xA5 0xA8 0xA9 Description Identify Flash device in SMM SMM service initial OS call ACPI enable function ACPI enable function complete Enter S1 Enter S3 Enter S4 Enter S5 OS call ACPI disable function ACPI disable - Acer Aspire 4745Z | Service Guide - Page 136
126 Chapter 4 - Acer Aspire 4745Z | Service Guide - Page 137
CD19 CN20 CN25 CN9 CN2 CN3 CN6 CN17 CN11 Description CRT LAN USB SPDIF BLUETOOTH CONN. POWER BOARD CONN. SW BOARD CONN. KEYBOARD Item CN18 CN8 CN24 CN12 CN4 CN5 CN1 CN7 ODD USB BOARD CONN. CN21 CN10 Desciption HDMI SPKCN2 MIC SPKCN1 CCD LVDS SIM CARD TOUCHPAD BOARD CONN. HDD CARD READER - Acer Aspire 4745Z | Service Guide - Page 138
Bottom View Item CN15 CN19 CN24 CN22 U28 CN16 CN23 CN17 Description CRT LAN MIC RTC CPU SOCKET 3G MINI CARD MINI CARD WLAN SATA ODD Item CN18 CN20 CN25 CN14 PJ1 JDIM1/ JDIM2 PJ2 CN21 Desciption HDMI USB SPDIF FAN CONN. BATT CONN. DDR CONN. POWER JACK SATA HDD 128 Chapter 5 - Acer Aspire 4745Z | Service Guide - Page 139
provide you the standard operating procedures of clearing password and BIOS recovery for Acer Aspire 4745. Acer provides one Hardware Open Gap on the main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description is as - Acer Aspire 4745Z | Service Guide - Page 140
the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery from USB Storage: Before doing this, prepare the Crisis USB key. The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below - Acer Aspire 4745Z | Service Guide - Page 141
FRU (Field Replaceable Unit) listing in global configurations of Acer Aspire 4745. Refer to this chapter whenever ordering for parts to repair made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Aspire 4745Z | Service Guide - Page 142
Acer Aspire 4745 Exploded Diagrams LCD Assembly 5 6 4 7 3 8 2 9 10 11 No. Description 1 ZQ1 LCD COVER SUB ASSY (AL/3G) Acer P/N 60.PSR07.003 2 CAMERA AM.21400.067 CNF915721004970L H(CMOS, 1.3M, SXGA) 3 LCD AUO 14" WXGA LK.14005.011 1 No. Description 7 CABLE ASSY ZQ1LCD(19V, - Acer Aspire 4745Z | Service Guide - Page 143
JM/CP) 5 SCREW M2.5*6.5- I(BZN(NYLOK- RED)D4.4 T0.8 6 ZQ1 USB/B ASSY 4 5 Acer P/N 60.PSR07.001 55.PSR07.001 60.PSR07.002 42.PSR07.001 86.ARE07.001 55.PSR07.002 18 17 16 15 14 13 12 11 10 9 67 8 No. Description Acer P/N 15 PCB ZQ1 SW/ B(4L,44*14,REVD) 16 BATT LI,AS10B6E 3S2P - Acer Aspire 4745Z | Service Guide - Page 144
.001 ZQ1(FBZQ1016,RE V3A) 13 ZQ1 3G/B ASSY 55.PSR07.004 No. Description Acer P/N 20 ZQ1 MB(SG,PARK,SAM,BT ,WO CPU)ASSY 21 WWAN MINICARD EM770W 00 22 CARD READER 42.PSR07.002 DUMMY CARD ZR7(EBZR7009,R3A) 23 CPU(988P)I5-520M 2.4G SLBNB(PGA)STN BSQ KC.54001.DMP 24 RAM(2GB)DDR3 KN.2GB09 - Acer Aspire 4745Z | Service Guide - Page 145
Acer Aspire 4745 FRU List Category ADAPTER BATTERY BOARD Partname Description Acer Part Number Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DB A, - Acer Aspire 4745Z | Service Guide - Page 146
POWER SWITCH BOARD Description ZY9 BLUETOOTH T60H928.33 S.P ZQ1 BLUETOOTH MODULE MT77H056.00 S.P ZQ1 POWER SW/B S.P Acer Part Number BH.21100.004 1.8M 3PBLACK S/P BL3 POWER CORD BRAZIL 3P S/P ET2S POWER CORD S/ P-UK ZQ1 BLUETOOTH CABLE ASSY(5P/ 8P,1A)S.P 27.A03V7.006 27.TATV7.005 27.A99V7.002 27. - Acer Aspire 4745Z | Service Guide - Page 147
Core i3 330M PGA 2.13G 35W Arrandale, TJ90, VT, 3M L3 CPU Intel Core i3 350M PGA 2.26G 35W Arrandale, TJ90, VT, 3M L3 CPU Intel Core i5 430M PGA 2.26G ARD, up to SC 2.53G, 3M L3 CPU Intel Core i5 520M 2.4G 3M CPU Intel Core i5 + Windows 7) ODD ODD BEZEL SUPER MULTI S.P Acer Part Number 60.PSR07.001 - Acer Aspire 4745Z | Service Guide - Page 148
S.P Acer Part Number 33.PSR07.001 ODD BD COMBO MODULE ASSY 4X ODD HLDS BD COMBO 12.7mm Tray DL 4X CT21N LF W/O bezel 1.00 SATA (HF + Windows 7) ODD ASSY 4X ODD PANASONIC BD RW 12.7mm Tray DL 4X UJ240A LF W/O bezel SATA (HF+Windows 7) ODD BEZEL - BD RW ODD BD RW MODULE ASSY 4X ZQ1 DVD BLUE RAY+RW - Acer Aspire 4745Z | Service Guide - Page 149
(500G)WD5000BEV T-22A0RT0 S.P ZK2 HDD(500G) ST9500325AS S.P ZQ1 HDD(500G) MK5065GSX-EUL S.P ZH7 HDD(500G) HTS545050B9A300 S.P ZY9 HDD(640GB)WD6400BE VT-22A0RT0 S.P ZR6 HDD-BKT S.P Acer Part Number KH.25008.025 KH.25001.016 KH.25004.005 KH.25007.016 KH.32008.019 KH.32001.017 KH.32004.004 KH.32007 - Acer Aspire 4745Z | Service Guide - Page 150
Texture Keyboard ACER AC4T_A10B AC4T 87KS Black CZ/SK Texture Keyboard ACER AC4T_A10B AC4T 86KS Black Chinese Texture Keyboard ACER AC4T_A10B AC4T 87KS Black Danish Texture Keyboard ACER AC4T_A10B AC4T 87KS Black FR/Arabic Texture Keyboard ACER AC4T_A10B AC4T 87KS Black French Texture Keyboard ACER - Acer Aspire 4745Z | Service Guide - Page 151
Keyboard ACER AC4T_A10B AC4T 86KS Black US International Texture Keyboard ACER AC4T_A10B AC4T 86KS Black US International w/ Hebrew Texture Keyboard ACER AC4T_A10B AC4T 87KS Black REV3A)S.P ZQ1 CAMERA 09P2BF127 S.P ZQ1 CAMERA CNF915721004970LH S.P ZQ1 CAMERA 09P2SF119 S.P ZQ1 CAMERA 09P2BF127 S.P 33 - Acer Aspire 4745Z | Service Guide - Page 152
Category MAINBOARD MEMORY Partname Description Acer Part Number MAINBOARD UMA HM55 W/CARD READER WO/CPU RAM MAINBOARD HM55 SG MADISON_PRO1GB W/CARD READER WO/CPU RAM MAINBOARD HM55 SG PARK_XT512 W/CARD READER - Acer Aspire 4745Z | Service Guide - Page 153
Category HEATSINK SPEAKER Partname Description Acer Part Number THERMAL MODULE FOR 35W UMA THERMAL MODULE FOR 35W DIS HEATSINK ZQ1 THERMAL MODULE ASSY 35W UMA S.P ZQ1 THERMAL MODULE ASSY 35W DIS S.P - Acer Aspire 4745Z | Service Guide - Page 154
,NYLOK)IRON SCREW M3*0.5+3.5I SCREW M2.5*3.0-I(BZN) SCREW M2-0.4*2I(BNI)(NYLOK)IRON SCREW M2.5*3.0-I(ZN) T=0.5 SCREW M2.0*3.0I(BKAG)(NYLOK)IRON Description Acer Part Numeber ZY6 SCREW M2.0*3.0I(BKAG)(NYLOK IRONS.P TE1 SCREW M2.0*6.0-I SP SCREW M2.5*4.0I(BKAG)(NYLOK)IRON ZY2 SCREW M2.5*6.5I(BZN - Acer Aspire 4745Z | Service Guide - Page 155
Chapter 6 145 - Acer Aspire 4745Z | Service Guide - Page 156
Model Definition and Configuration Appendix A Acer Aspire 4745 Series Country GCTWN Acer Part No LX.PSL0 2.042 RO TWN China LX.PSL0 CHINA 1.005 China LX.PSL0 CHINA C.015 Singapore LX.PSL0 AAP 2.043 Philippines LX.PSL0 - Acer Aspire 4745Z | Service Guide - Page 157
Country Thailand Acer Part No LX.PSL0 2.038 RO AAP China LX.PSL0 CHINA 1.002 Philippines LX.PSL0 AAP 2.037 Philippines LX.PSL0 AAP 2.036 Philippines LX.PSL0 - Acer Aspire 4745Z | Service Guide - Page 158
Country Singapore Acer Part No LX.PSL0 2.021 RO AAP Singapore LX.PSL0 AAP 2.020 Thailand LX.PSL0 AAP 2.017 WW S2.PSL0 WW 2.003 China LX.PSL0 - Acer Aspire 4745Z | Service Guide - Page 159
Country Thailand Acer Part No LX.PSL0 C.001 RO AAP GCTWN LX.PSL0 TWN 2.009 GCTWN LX.PSL0 TWN 2.008 Singapore LX.PSL0 AAP 2.007 Singapore LX.PSL0 - Acer Aspire 4745Z | Service Guide - Page 160
Country Indonesia Indonesia Acer Part No LX.PSM 0C.010 LX.PSM 02.023 RO AAP AAP China LX.PSM CHINA 01.003 GCTWN LX.PSM TWN 02.016 - Acer Aspire 4745Z | Service Guide - Page 161
Country Singapore Acer Part No LX.PSM 02.013 RO AAP Singapore LX.PSM AAP 02.012 Singapore Singapore Singapore LX.PSM 0C.003 LX.PSM 0C.002 - Acer Aspire 4745Z | Service Guide - Page 162
Middle East Malaysia Philippines Vietnam Malaysia Malaysia Singapore Singapore Vietnam Malaysia Thailand Thailand Thailand Thailand Thailand Singapore Thailand Thailand Philippines Philippines Malaysia Singapore Acer Part No LX.PSR 02.020 LX.PSR 02.019 LX.PSR 02.018 LX.PSR 0C.014 LX.PSR 0C.015 LX - Acer Aspire 4745Z | Service Guide - Page 163
Singapore Singapore Singapore Singapore Singapore China WW Singapore Singapore Singapore Singapore WW WW Acer Part No LX.PSR 02.015 LX.PSR 02.014 LX.PSR 02 Country GCTWN China China Singapore Philippines Philippines Singapore Singapore Acer Part No LX.PSL02.042 CPU Ci5520M VGA Chip - Acer Aspire 4745Z | Service Guide - Page 164
Philippines Philippines Philippines Malaysia Malaysia Malaysia Malaysia Hong Kong GCTWN Singapore Singapore Singapore Singapore Singapore Singapore Singapore Singapore Thailand Appendix A Acer Part No LX.PSL02.018 CPU Ci5520M VGA Chip VRAM 1 MADISON_PRO 1G-DDR3 (64*16*8) LX.PSL02.019 Ci5520M - Acer Aspire 4745Z | Service Guide - Page 165
Thailand Thailand Thailand Thailand Thailand Thailand Thailand Thailand Thailand GCTWN GCTWN Singapore Singapore Singapore Singapore Singapore Singapore Singapore WW 153 Acer Part No S2.PSL02.003 CPU Ci5430M VGA Chip VRAM 1 MADISON_PRO 1G-DDR3 (64*16*8) LX.PSL01.001 Ci5430M MADISON_PRO - Acer Aspire 4745Z | Service Guide - Page 166
Indonesia China GCTWN Malaysia Philippines Vietnam Vietnam Philippines Philippines Philippines Philippines Philippines Indonesia Indonesia Malaysia Malaysia Singapore Singapore Appendix A Acer Part No S2.PSL02.001 CPU Ci3330M VGA Chip VRAM 1 MADISON_PRO 1G-DDR3 (64*16*8) LX.PSM02.028 Ci5430M - Acer Aspire 4745Z | Service Guide - Page 167
Hong Kong WW Singapore Singapore Singapore Singapore WW WW Middle East Middle East Middle East Middle East Middle East Malaysia Philippines Vietnam Malaysia 155 Acer Part No LX.PSM02.013 CPU Ci5520M VGA Chip PARK_XT LX.PSM02.012 Ci5430M PARK_XT LX.PSM0C.00 3 LX.PSM0C.00 2 LX.PSM02.011 - Acer Aspire 4745Z | Service Guide - Page 168
Thailand Thailand Thailand Thailand Singapore Thailand Thailand Philippines Philippines Malaysia Singapore Singapore Singapore Singapore Singapore Singapore Singapore Singapore China Appendix A Acer Part No LX.PSR0C.011 CPU Ci3330M VGA Chip UMA LX.PSR0C.010 Ci3330M UMA LX.PSR0C.009 Ci3330M UMA - Acer Aspire 4745Z | Service Guide - Page 169
AS4745G332G32Mn AS4745G522G50Mn Country GCTWN China China Singapo re Philippin es Philippin es Singapo re Singapo re Thailand Thailand Malaysia Thailand Thailand Thailand China Philippin es Acer Part No LX.PSL02.042 LX.PSL01.005 LX.PSL0C.01 5 LX.PSL02.043 LX.PSL01.004 LX.PSL01.003 LX.PSL02.027 LX - Acer Aspire 4745Z | Service Guide - Page 170
Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re Thailand WW China Thailand Thailand Thailand Thailand Thailand Thailand Acer Part No LX.PSL02.036 LX.PSL0C.01 4 LX.PSL02.035 LX.PSL02.034 LX.PSL02.033 LX.PSL02.032 LX.PSL02.031 LX.PSL02 - Acer Aspire 4745Z | Service Guide - Page 171
re Singapo re Singapo re Singapo re Singapo re Singapo re WW WW Middle East Middle East Middle East Middle East Middle East Indonesi a Indonesi a Acer Part No LX.PSL0C.00 7 LX.PSL0C.00 6 LX.PSL0C.00 5 LX.PSL0C.00 4 LX.PSL0C.00 3 LX.PSL0C.00 2 LX.PSL0C.00 1 LX.PSL02 - Acer Aspire 4745Z | Service Guide - Page 172
es Philippin es Indonesi a Indonesi a Malaysia Malaysia Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re China Indonesi a Acer Part No LX.PSM01.00 3 LX.PSM02.01 6 LX.PSM02.01 7 LX.PSM01.00 2 LX.PSM0C.00 9 LX.PSM0C.00 8 LX.PSM0C.00 7 LX.PSM02 - Acer Aspire 4745Z | Service Guide - Page 173
Middle East Middle East Middle East Middle East Middle East Malaysia Philippin es Vietnam Malaysia Malaysia Singapo re Singapo re Vietnam Malaysia Thailand Thailand Thailand Acer Part No LX.PSM02.00 9 S2.PSM02.00 3 LX.PSM02.00 4 LX.PSM02.00 3 LX.PSM02.00 2 LX.PSM02.00 1 S2.PSM02.00 2 S2.PSM02 - Acer Aspire 4745Z | Service Guide - Page 174
re Singapo re Singapo re Singapo re Singapo re Singapo re Singapo re China WW Singapo re Singapo re Singapo re Singapo re WW WW Acer Part No LX.PSR0C.00 5 LX.PSR0C.00 7 LX.PSR0C.00 8 LX.PSR0C.00 4 LX.PSR0C.00 1 LX.PSR01.00 3 LX.PSR01.00 2 LX.PSR02 - Acer Aspire 4745Z | Service Guide - Page 175
163 Appendix A - Acer Aspire 4745Z | Service Guide - Page 176
Appendix A 164 - Acer Aspire 4745Z | Service Guide - Page 177
are tested under Windows® 7 with backwards compatibility to Windows® XP. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Acer Aspire 4745 Compatibility Test Report - Acer Aspire 4745Z | Service Guide - Page 178
Microsoft® Windows® 7 Environment Test Item A COVER Black IMR Black IMR Black IMR Black IMR ADAPTER 90W Vendor Realtek ALC271X Realtek ALC271X Realtek ALC271X Realtek B COVER Mirror w/ Camera Description P/N Black IMR Black IMR Black IMR Black IMR LZ.21000.044 LZ.21000.044 LZ.21000.044 LZ. - Acer Aspire 4745Z | Service Guide - Page 179
6CELL2.2 SIMPLO 6CELL2.2 SIMPLO 6CELL2.2 _BR 6CELL2.2 _BR SIMPLO SIMPLO Mirror w/Camera Description Mirror w/Camera Mirror w/Camera Battery PANASONIC AS10B Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:AS10B51 Battery PANASONIC AS10B Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID - Acer Aspire 4745Z | Service Guide - Page 180
6CELL2.2 _BR 6CELL2.2 Vendor SIMPLO SONY 6CELL2.2 SONY 6CELL2.2 SONY BLUETOOTH BT 2.1 Foxconn BT 3.0 Foxconn BT 2.1 Foxconn BT 3.0 Foxconn BT 2.1 Foxconn BT 3.0 Foxconn BT 2.1 Foxconn BT 3.0 Foxconn CAMERA 1.3M Chicony 1.3M Chicony 1.3M Chicony 1.3M Chicony 1.3M Liteon - Acer Aspire 4745Z | Service Guide - Page 181
to SC 2.53G, 3M L3 CPU Intel Core i5 520M 2.4G CPU Intel Core i5 540M 2.53G 3M CPU Intel Pentium Dual-Core P6000 1.86G 35W C2 DDR3-1066 CPU Intel Core i7 620M PGA 2.66G CPU Intel Core i3 330M PGA 2.13G 35W Arrandale, TJ90, VT, 3M L3 CPU Intel Core i3 350M PGA 2.26G 35W Arrandale, TJ90, VT - Acer Aspire 4745Z | Service Guide - Page 182
35W Arrandale, TJ90, VT, 3M L3 CPU Intel Core i3 350M PGA 2.26G 35W Arrandale, TJ90, VT, 3M L3 CPU Intel Core i3 350M PGA 2.26G 35W K-0 TJ90, VT CPU Intel Core i5 430M PGA 2.26G ARD, up to SC 2.53G, 3M L3 CPU Intel Core i5 520M 2.4G CPU Intel Core i5 540M 2.53G 3M CPU Intel Pentium Dual - Acer Aspire 4745Z | Service Guide - Page 183
Item N320GB5 .4KS N500GB5 .4KS N500GB5 .4KS_BR N160GB5 .4KS_BR N250GB5 .4KS_BR N250GB5 .4KS_BR N320GB5 .4KS_BR N500GB5 .4KS_BR N640GB5 .4KS_BR N160GB5 .4KS N250GB5 .4KS N320GB5 .4KS N500GB5 .4KS N160GB5 .4KS N250GB5 .4KS N320GB5 .4KS N500GB5 .4KS N160GB5 .4KS N250GB5 .4KS N320GB5 .4KS N500GB5 .4KS - Acer Aspire 4745Z | Service Guide - Page 184
Item N320GB5 .4KS N500GB5 .4KS Vendor TOSHIBA TOSHIBA N160GB5 .4KS N250GB5 .4KS N320GB5 .4KS N500GB5 .4KS TOSHIBA TOSHIBA TOSHIBA TOSHIBA N160GB5 .4KS N250GB5 .4KS N320GB5 .4KS N500GB5 .4KS TOSHIBA TOSHIBA TOSHIBA TOSHIBA N160GB5 WD .4KS N250GB5 WD .4KS N320GB5 WD .4KS N500GB5 WD .4KS N640GB5 - Acer Aspire 4745Z | Service Guide - Page 185
LF F/W:01.01A01 Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture Keyboard ACER AC4T_A10B AC4T Internal - Acer Aspire 4745Z | Service Guide - Page 186
Item NLED14 WXGAGS MEMORY SO1GBIII 10 SO2GBIII 10 SO1GBIII 10 SO2GBIII 10 SO1GBIII 10 SO2GBIII 10 SO2GBIII 13_BR SO1GBIII 10 SO2GBIII 10 SO1GBIII 10 SO2GBIII 10 SO1GBIII 10 SO2GBIII 10 SO1GBIII 13_BR SO2GBIII 13_BR SO4GBIII 10 SO4GBIII 10 SO4GBIII 10 SO1GBIII 10 SO2GBIII 10 SO1GBIII 10 SO2GBIII 10 - Acer Aspire 4745Z | Service Guide - Page 187
Intel CS BD82HM55 ODD HLDS BD COMBO 12.7mm Tray DL 4X CT21N LF W/O bezel 1.00 SATA (HF + Windows 7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT30N LF W/O bezel SATA (HF + Windows 7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT31N (R5-1) LF W/O bezel SATA with Renesas - Acer Aspire 4745Z | Service Guide - Page 188
Description ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT31N (R5-1) LF W/O bezel SATA with Renesas Solution (HF + Windows 7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT30N LF W/O bezel SATA (HF + Windows 7) (Brazel) ODD PANASONIC BD RW 12.7mm Tray DL 4X UJ240A LF W/O bezel SATA (HF - Acer Aspire 4745Z | Service Guide - Page 189
Item Vendor SB CHIPSET N None N None N None N None SOFTWARE McAfee McAfee McAfee McAfee VGA CHIP MADISO N_PRO AMD PARK_XT AMD UMA None UMA None VRAM 1G-DDR3 (64*16*8) 512MDDR3 (64*16*4) WiFi ANTENNA PIFA WNC PIFA WNC PIFA WNC PIFA WNC WIRELESS LAN 3rd WiFi 2x2 - Acer Aspire 4745Z | Service Guide - Page 190
Item Vendor INT6300H INTEL Description Lan Intel WLAN 633AN.HMWG P/N KI.PPH01.001 178 Appendix B - Acer Aspire 4745Z | Service Guide - Page 191
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Bios updates • Software utilities • Spare parts - Acer Aspire 4745Z | Service Guide - Page 192
168 Appendix C - Acer Aspire 4745Z | Service Guide - Page 193
79 B Battery Pack 44 BIOS ROM type 17 vendor 17 Version 17 BIOS Utility 23-31 Advanced 26 Boot 29 Exit 30 Navigating 23 Onboard Device Configuration 27 Power 29 Save and Exit 30 Security 26 System Security 30 Board Layout Top View 127 brightness hotkeys 16 C Camera Module 75 Common Problems 108 - Acer Aspire 4745Z | Service Guide - Page 194
115 Online Support Information 167 optical drive module 47 P Panel 7 Bottom 11 left 7 Power On Failure 108 R RTC Battery 70 S SD Card 45 Speaker Module 60 System Block Diagram 6 T Test Compatible Components 165 Thermal Module 68 Thermal Unit Failure 118 TouchPad Failure 112 Troubleshooting Built-in