Acer Aspire 4752Z Aspire 4352, 4752, 4752G, 4752Z Service Guide
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- Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 1
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G SERVICEGUIDE - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 2
the table below for the updates made to this Aspire 4752/4752G/4752Z/ 4752ZG/4352/4352G Service Guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 3
following conventions are used in this manual: ! WARNING: Indicates a potential process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output -m Keyboard keys are shown in bold italics. Example: After entering data, press Enter - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 4
General information 0 Before using this information and the product it supports, read the following general information. This service guide provides you with all technical information relating to the basic configuration for Acer's global product offering. To better fit local market requirements and - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 5
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 6
3-21 Removing the Touchpad Board 3-24 Removing the Left & Right Speakers 3-25 Removing the Power Button Board 3-27 Removing the USB Board 3-29 Removing the Bluetooth Module 3-30 Removing the RTC Battery 3-31 Removing the Mainboard 3-32 Removing the Thermal Module 3-34 Removing the CPU 3-36 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 7
the LCD Bezel 3-40 Removing the LCD Panel 3-42 Removing the Camera Board 3-44 Removing the Microphone 3-45 Removing the Antenna Cable 3-46 63 Replacing the RTC Battery 3-65 Replacing the Bluetooth Module 3-66 Replacing the USB Board 3-67 Replacing the Power Button Board 3-68 Replacing - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 8
Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 9
CHAPTER 6 FRU List Aspire 4752/4752G/4752Z/4752ZG/4352/4352G Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 FRU List 6-7 CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test 7-4 ix - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 10
x - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 12
1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-27 VRAM (Discrete models only 1-27 System BIOS 1-28 Keyboard - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 13
1-32 Audio Codec 1-33 Audio Interface 1-33 Webcam 1-33 LAN 1-34 Wireless LAN 1-34 Bluetooth 1-34 USB Interface 1-35 HDMI Port 1-35 Expansion Card 1-35 System LED Indicators 1-35 Battery Pack 1-36 AC Adapter 1-36 System Power Management 1-37 System DMA Specification 1-37 1-3 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 14
1-4 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 15
Hardware Specifications and Configurations Features 0 The following is a summary of the computer's many features. Operating System 0 Genuine Windows® 7 Ultimate 64-bit Genuine Windows® 7 Home Premium 32-bit/64-bit Platform 0 Huron River platform Supports the Second Generation Intel® Core™ - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 16
disk drive (HDD) Optical disc drive 0 Slim-type SATA optical disc drive (ODD) Detailed read/write specifications on page 1-30. Card reader 0 5-in-1 card reader slot Supports MultiMediaCard™ (MMC), MultiMediaCard Plus (MMCplus™), Secure Digital™ (SD), xD-Picture Card™ (xD), Memory Stick™ (MS - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 17
Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN: Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57785X controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 18
0 Acer Backup Manager Acer ePower Management Acer eRecovery Management Acer Updater Adobe® Flash® Player Adobe® Reader® Microsoft® Office 2010 preloaded (purchase a product key to activate) Microsoft® Office Starter 2010 New York Times Reader (US only) 1-8 Hardware Specifications - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 19
0 Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only) Acer Identity Card Acer Registration Acer Updater eBay shortcut (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) Netflix shortcut (US only) Bing Bar Hardware Specifications and - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 20
and Weight 0 Dimensions 0 Width × Depth × Height: 342 x 245 x 33.9mm (13.46× 9.64 × 1.33 in) Weight 0 2.23 kg (4.916 lb) (including battery) for UMA models 2.30 kg (5.071 lb) (including battery) for Discrete models Environment 0 Temperature: Operating: 0 to 40 °C Non-operating: -20 to 60 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 21
notebook. Open Front View 0 Figure 1-1. Open Front View Table 1-1. Open Front View No. 1 2 Icon Item Integrated webcam Display screen 3 Power button Description Web camera for video communication. Also called liquid crystal display (LCD), displays computer output. Turns the computer on and - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 22
like the left and right mouse buttons. 10 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 11 Palmrest Comfortable support area for your hands when you use the computer. 12 Speaker Outputs sounds. 13 Integrated microphone Internal microphone for sound - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 23
Close Front View 0 Figure 1-2. Close Front View Table 1-2. Close Front View No. 1 Icon Item 5-in-1 card reader Description Supports MMC, MMCplus, SD, xD, MS, and MS PRO cards. Note: Only one card can operate at any given time. Hardware Specifications and Configurations 1-13 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 24
1000-based Ethernet network. Enable the computer to stay cool, even after prolonged use. Connects to a display device (e.g., external monitor, LCD projector). Supports high definition digital video connections. Connects to USB devices (e.g., USB mouse, USB camera). 1-14 Hardware Specifications and - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 25
from an external microphone. 3 USB 3.0 port Connects to USB devices (e.g., USB mouse, USB camera). 4 Optical disc drive Internal optical disc drive; accepts CDs or DVDs. (ODD) 5 ODD secure the lock. Some keyless models are also available. Hardware Specifications and Configurations 1-15 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 26
Icon Item 1 Battery pack 2 Battery release latch Description Provides power to the computer when the power cord is unplugged. Releases the battery for removal. 3 HDD/memory Houses the computer's hard disk, and memory compartment modules. 1-16 Hardware Specifications and Configurations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 27
1-6. Touchpad Function Touchpad (1) Execute Rapidly tap twice. Select Tap once. Access context menu Left Button (2) Quickly click twice. Click once. Right Button (3) Click once. Hardware Specifications and Configurations 1-17 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 28
inverted "T" cursor key, Windows® key, Application key, function lock keys, and hotkeys controlling various computer features. Figure 1-7. Keyboard Lock Keys 0 The keyboard has three lock keys which the user can toggle on and off. Figure 1-8. Keyboard Lock Keys Table 1-8. Keyboard Lock Keys Lock - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 29
down cursor keys. Scroll Lock is not applicable for all applications. Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Figure 1-9. Windows-specific Keys Table 1-9. Windows-specific Keys Key Windows Logo key Description Pressed alone, this key has the same effect - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 30
Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network Toggles the WiFi, 3G and/or Bluetooth functions On and Off using a pop-up window. Puts the computer in Sleep mode - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 31
the sound volume. Fn+ Volume Down Dereases the sound volume. Fn+ Fn+ Brightness Down Decreases the screen brightness. Brightness Up Increases the screen brightness. 0 Hardware Specifications and Configurations 1-21 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 32
POST, press Alt+F10 to enter the system recovery partition. This will display the eRecovery Management window. 7. Follow the onscreen instructions to return your computer to factory condition. System Block Diagram 0 Figure 1-11. System Block Diagram 1-22 Hardware Specifications and Configurations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 33
0 Computer Specifications Item Metric Imperial Dimensions Width 34.2 cm 13.46 in Depth 24.5 cm 9.64 in Height 3.39 cm 1.33 in Weight (equipped with 6-cell 2.23 kg for UMA battery pack, HDD, and ODD) 2.30 kg for Discrete 4.916 lb for UMA 5.071 lb for Discrete Input power Operating - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 34
Foxconn Atheros HB97 Intel® Centrino® Advanced-N 6205 (Taylor Peak) Realtek 271X Gen2 Built-in Specification Second Generation Intel® Core™ Mobile Processor Family Four execution cores· L1 cache size: Two 32 KB instruction caches and two 32 KB data caches L2 cache size: Two 256 KB L3 cache - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 35
Processor Specifications Item B710 B800 B940 B950 B960 i3-2310M i3-2330M i3-2350M 87 °C SPL Spec (dBA) 28 31 34 37 40 System Memory Item Memory controller Memory size Specification Integrated in the Intel® Core™ Mobile Processor 1-, 2-, or 4 GB Hardware Specifications and Configurations 1-25 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 36
Item Number of DIMM socket 2 Maximum memory size per socket 4 GB Maximum system memory size 8 GB DIMM type DDR3 SDRAM DIMM speed 1066/1333 MHz DIMM voltage 1.5 V DIMM package 204-pin SO-DIMM Specification 1-26 Hardware Specifications and Configurations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 37
6144 8192 NOTE: The preceding table lists possible system memory configurations. Graphics Controller Chipset Item Specification UMA: Intel® HD Graphics integrated in the Intel® Core™ Mobile Processor Discrete: NVIDIA® GeForce® N12PGV3/N12GS VRAM (Discrete models only) Models Item VRAM - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 38
BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type Aspire AC4T Flat keyboard - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 39
Product series Configuration Interface Capacity (GB) Bytes per sector Specification Hitachi Power Requirement 1, 2/1, 1, 1, n/a 8 875, 875/994, 1175, n/a 2, n/a, 2, n/a 8 5400 875, n/a, n/a, n/a 300 5 VDC 2, n/a 8 n/a, n/a Hitachi HTS547575 A9E384, Seagate ST9750423 AS, Toshiba MK7559GS XP - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 40
DVD+R DVD+R DL DVD+RW DVD-ROM Single Layer DVD-ROM Dual Layer CD-R CD-RW CD-ROM Buffer memory Loading mechanism Release mechanism Power requirement Specification Panasonic UJ-8B0AW/UJ-8A0/UJ890A Philips DS-6E2SH Pioneer TD10RS/TD11RS Hitachi GT51N/GT32N/GT34N Slim-type SATA Read 5x 8x 6x - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 41
Item Applicable disc format Loading mechanism Power requirement Specification DVD: DVD-VIDEO, DVD-ROM, DVD-R(4.7GB), command Emergency Release 5 VDC ±0.25% Card Reader Item Controller Cards supported Manufacturing technology Specification RTS 5209 MultiMediaCard™ (MMC) MultiMediaCard Plus ( - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 42
Typical Maximum Typical power consumption (watt) Electrical interface Backlight Weight Physical size Specification AUO 4.4 W 1-channel LVDS White LED (WLED) 350 g 323/324 × 192.5 × 5.2 mm Supported Display Resolutions Specification 800×600, 60 Hz, 16:9 1024×768, 60 Hz, 16:9 1280×600, 60 Hz, 16 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 43
speaker/quantity Webcam Item Vendor and models Resolution Specification Conexant CX-20584 98 dB Signal-to-Noise Ratio (A-weighting) for DAC output 90 dB Signal-to-Noise Ratio (A-weighting) for ADC input Internal Digital Power support: 3.3 V digital core power; 1.5-3.3 V digital IO power for - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 44
802.3az draft standard for Energy Efficient Ethernet™ (EEE) ACPI-compliant Wake on LAN support Wireless LAN Item Module Frequency band Protocols and data rates supported Interface Form factor Antennae Specification Foxconn BCM 43225/BCM 43227/Atheros HB97/Atheros HB95BG Foxconn Atheros HB97 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 45
1 Left side Expansion Card Item Form factor Number of slot Supported card Specification PCI Express Mini Card 1 WLAN or WiMAX module System LED Indicators Item Power status Battery status HDD activity Wireless connectivity Specification Solid blue: The computer is turned on. Blinking amber - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 46
Pack Item Vendor and models Battery type Pack capacity Number of battery cell Package configuration AC Adapter Item Input rating Input AC current (max) Output Specification LGC AS10D Main Common ID:AS10D81 Panasonic AS10D Main Common ID:AS10D51 Samsung AS10D Main Common ID:AS10D61 Sanyo - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 47
and restored (relatively slowly) when power is lost to the mainboard. It is not safe to disassemble the machine in this state. System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Power Management Free Free Free Free Direct memory access controller Free Free Free Hardware - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 48
System timer Standard PS/2 keyboard Not in use Not in use Not in use Not in use Not in use System CMOS/real time clock Broadcom xD Picture Card Host Controller Not in use Not in use PS/2 port Touchpad Numeric data processor Not in use Not in use 1-38 Hardware Specifications and Configurations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 49
System Timer Standard PS/2 Keyboard Motherboard resources Microsoft ACPI-Compliant Embedded Controller Motherboard resources Standard PS/2 Keyboard Motherboard resources Microsoft ACPI-Compliant Embedded Controller Motherboard resources Motherboard resources Motherboard resources System CMOS/real - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 50
Mobile Express Chipset SATA AHCI Controller Intel ® Mobile Express Chipset SATA AHCI Controller Intel ® Mobile Express Chipset SATA AHCI Controller Intel 6 Series/C200 Series Chipset Family SMBus Controller Motherboard resources Motherboard resources 1-40 Hardware Specifications and Configurations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 51
CHAPTER 2 System Utilities - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 52
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Flash Utilities 2-12 WinFlash Utility 2-13 Remove HDD/BIOS Password Utilities 2-14 Removing the HDD Password 2-14 Removing the BIOS Passwords 2-15 Clearing the BIOS Passwords 2-16 Using DMI Tools 2-17 LAN EEPROM Utility 2-17 2-2 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 53
BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises. To enter this utility, during POST (power item specific - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 54
Core frequency of the installed processor Model name of the installed hard drive Serial number of the installed hard drive Model name of the installed optical device Current system BIOS version Current firmware version of the system VGA Current keyboard controller version Serial number of the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 55
Table 2-1. Hardware Information (Continued) Parameter Description Asset Tag Number Asset tag number of the computer Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer System Utilities 2-5 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 56
BIOS Main Parameter System Time Description System time expressed in 24-hour format System Date System date Total Memory Video Memory Quiet Boot Network use the D2D Recovery function SATA Mode Option to set the SATA controller mode Format/Option Format: HH:MM:SS (hour:minute:second) Format MM - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 57
Security 0 Use this tab to safeguard and protect the computer from unauthorized use. Figure 2-3. BIOS Security Table 2-3. BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Description - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 58
Setting a Password 0 Follow the succeeding instructions to set the user or supervisor passwords. 1. Press enable the Password on Boot parameter. 5. Press F10 to save changes and exit from the BIOS Setup Utility. Removing a Password 0 Perform the following: 1. Press to highlight a Set _______ - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 59
Password parameter to Set. NOTE: NOTE: Users can choose to enable the Password on Boot parameter. 6. Press F10 to save changes and exit from the BIOS Setup Utility. System Utilities 2-9 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 60
to boot the operating system. By default, the computer searches for boot devices in the following order: 1. Hard disk drive 2. Optical disc drive 3. Network boot 4. External USB hard drive 5. External USB optical drive 6. External USB bootable device Press to select a device and press F5 or F6 to - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 61
Parameters Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Close the BIOS Setup Utility and save the setup changes. Close the BIOS Setup Utility without saving the setup changes. Load the default values for all setup items. Load the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 62
to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 63
Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-10. BIOS Boot 3. Insert the USB HDD and reboot computer. 4. Execute to update BIOS. WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double click - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 64
Password Utilities 0 This section explains how to remove the HDD and BIOS passwords. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-11) Password - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 65
0 To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard. Refer to the "Clearing the BIOS Passwords" on page 5-6 section for detailed instructions. G2201 Figure 2-14. G2201 Hardware Gap System Utilities - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 66
-in jack and plug one end to an electrical outlet. 6. Press the button to turn on the computer. 7. After the BIOS POST, remove the tool from the hardware gap. 8. Reinstall the battery pack and the lower case cover. 9. Turn on the computer and press F2 during bootup to access the Setup Utility - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 67
DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read the Boot menu item and move the entry "USB HDD" to the first position. Figure 2-15. BIOS Boot 5. Connect the USB HDD and reboot the computer. 6. At the command prompt, navigate to the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 68
2-18 System Utilities - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 69
CHAPTER 3 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 70
Instructions 3-4 Disassembly Process 3-5 External Module Disassembly Process 3-6 External Modules Disassembly Flowchart 3-6 Removing the Battery 3-23 Removing the Power Button Board 3-25 Removing the USB Board 3-27 Removing the Bluetooth Module 3-28 Removing the RTC Battery 3-29 Removing the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 71
Replacing the Microphone 3-48 Replacing the Camera Board 3-49 Replacing the LCD FPC Cable 3-50 Replacing 59 Replacing the Mainboard 3-61 Replacing the RTC Battery 3-63 Replacing the Bluetooth Module 3-64 Replacing the USB Board 3-65 Replacing the Power Button Board 3-66 Replacing the Left & - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 72
3-4 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 73
Machine Disassembly and Replacement 0 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 74
Pre-disassembly Instructions 0 Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1. AC Adapter 3. Remove any dummy cards - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 75
if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Table 3-1. Main L6 M3 x L4 Special Screw Thermal Screw Quantity 4 12 4 2 21 2 1 6 Acer Part Number 86.E1562.2R0 86.00F80.723 86.00H36.534 86.00F87.735 86.00E12.536 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 76
0 External Modules Disassembly Flowchart 0 REMOVE BATTERY PACK ODD MODULE BACK COVER KEYBOARD HDD MODULE WLAN BOARD DIMM MODULES Figure ODD Module Disassembly Back Cover Disassembly Keyboard Disassembly Screw M2.5 x L6 M2.5 x L6 M2.5 x L6 Quantity 1 3 2 Acer Part Number 86.00E12.536 86. - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 77
0 1. Turn the computer over so that the base is facing up. 2. Slide and hold the battery release latch to release the battery pack (1). 3. Lift the battery pack from its bay (2). Figure 3-3. Battery Pack NOTE: NOTE: The battery has been highlighted with the yellow oval in Figure 3-3. Remove the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 78
Removing the ODD Module 0 1. Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Remove the screw securing the optical drive module to the system. Figure 3-4. ODD Module Screw Table 3-4. Screw Step ODD Module - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 79
4. Remove the screw securing the ODD bracket. Figure 3-6. ODD Bracket Screw Table 3-6. Screw Step ODD Bracket Disassembly Screw M2 × L3 5. Detach the bracket from the module. Quantity 1 Screw Type Figure 3-7. ODD Bracket 6. Pry the ODD bezel off the module. Figure 3-8. ODD Bezel Machine - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 80
Removing the Back Cover 0 1. Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Remove the screws securing the back cover. Figure 3-9. Back Cover Screws Table 3-9. Screws Step Back Cover Disassembly Screw M2.5 × L6 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 81
Removing the HDD Module 0 1. Perform the "Removing the Back Cover" procedure described on the preceding section. 2. Remove the HDD screw. Figure 3-11. HDD Module Screw Table 3-11. Screw Step HDD Module Disassembly Screw M2 × L3 Quantity 1 Screw Type 3. Grasp the gray tab and use it to - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 82
4. Remove the two screws securing the HDD bracket. Figure 3-13. HDD Bracket Screws Table 3-13. Screws Step HDD Bracket Disassembly Screw M3 × L4 5. Detach the bracket from the HDD module. Quantity 2 Screw Type Figure 3-14. HDD Bracket 3-14 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 83
Removing the WLAN Module 0 1. Perform the "Removing the Back Cover" procedure described on page 3-12. 2. Unplug the two (2) antenna cables from the WLAN module. Figure 3-15. WLAN Module Antennas + IMPORTANT: For reference during machine reassembly, note which cable color corresponds to the main ( - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 84
4. Remove the WLAN module from the slot. Figure 3-17. WLAN Module 3-16 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 85
Removing the Memory Modules 0 1. Perform the "Removing the Back Cover" procedure described on page 3-12. 2. Push out the latches on both sides of the memory slot until the module tilts upward. Figure 3-18. Memory Module Latches 3. Remove the memory module from the slot. Figure 3-19. Memory Modules - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 86
care not to use excessive force when removing. 1. Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Remove the screws securing the keyboard. Figure 3-20. Keyboard Screws Table 3-20. Screws Step Keyboard Disassembly Screw M2.5 × L6 3. Turn the computer over and open the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 87
4. Use a non-marring plastic flat-blade screwdriver to push the latches on the top side of the keyboard. Figure 3-21. Keyboard Latches 5. Turn the keyboard over (1) and carefully place it on top of the palmrest. Release the connector latch (2), and then disconnect the cable (3). Figure 3-22. - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 88
Main Unit Disassembly Process 0 Main Unit Disassembly Flowchart 0 EXTERNAL MODULE PALM REST / UPPER CASE USB BOARD BLUETOOTH MODULE RTC BATTERY TOUCHPAD MODULE SPEAKER MODULE POWER BUTTON BOARD MAIN BOARD LCD MODULE HEATSINK MODULE CPU Figure 3-23. Main Unit Disassembly Flowchart Table - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 89
Removing the Palmrest Module/Upper Case 0 1. Perform the "External Module Disassembly Process" procedures described on pages 3-8 to 3-18. 2. Remove the base side screws securing the upper case. Figure 3-24. Upper Case Screws - Base Side Table 3-24. Screws Step Upper Case Disassembly Screw M2 × - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 90
3-25. Upper Case Screw - Top Side Table 3-25. Screw Step Upper Case Disassembly Screw M2.5 × L6 Quantity 1 Screw Type 5. Open the connector latch for the power button board (1) and then disconnect the cable (2). Figure 3-26. Power Button Board Cable 3-22 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 91
6. Open the connector latch for the touchpad board (1) and then disconnect the cable (2). Figure 3-27. Touchpad Cable 7. Carefully lift the upper case from the lower case. Figure 3-28. Upper Case Machine Maintenance 3-23 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 92
Removing the Touchpad Board 0 1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page 3-21. 2. Open the connector latch for the touchpad board (1) and then disconnect the cable (2). Figure 3-29. Touchpad Cable 3. Insert a small flat-blade screwdriver between the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 93
& Right Speakers 0 1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page 3-21. 2. Disconnect the speaker cable from the power button board. Figure 3-31. Speaker Cable 3. Release the speaker cables from the tape securing it. Figure 3-32. Speaker Cable Adhesive Tape - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 94
4. Remove the four screws securing the left and right speakers to the upper case. Figure 3-33. Speaker Screws Table 3-33. Screws Step Speakers Disassembly Screw M2 × L3 Quantity 4 Screw Type 5. Gently lift the left and right speakers and remove it from the upper case. Figure 3-34. Speakers - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 95
1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page 3-21. 2. Remove the adhesive tape securing the power button board. Figure 3-35. Power Button Adhesive Tape 3. Open the connector latch for the power button board (1) and then disconnect the cable (2). Figure 3-36 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 96
4. Remove the screw securing the power button board. Figure 3-37. Power Button Board Screw Table 3-33. Screw Step Power Button Board Disassembly Screw M2 × L3 5. Remove the power button board from the upper case. Quantity 1 Screw Type 3-28 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 97
Removing the USB Board 0 1. Perform the "Removing the Palmrest Module/Upper Case" procedure described on page 3-21. 2. Release the latches (1) from the mainboard and the USB board, then disconnect the USB cable (2). Figure 3-38. USB Board Cable 3. Press the latch (1) securing the USB board to the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 98
on page 3-21. 2. Disconnect the Bluetooth cable from the mainboard (1). Figure 3-40. Bluetooth Cable - Mainboard Connection 3. Detach the Bluetooth module from the mainboard (2). 4. Disconnect the Bluetooth cable from the module. Figure 3-41. Bluetooth Cable - Module Connection 3-30 Machine - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 99
" procedure described on page 3-21. 2. Remove the adhesive tape (1) securing the RTC battery. Figure 3-42. RTC Battery NOTE: NOTE: The battery has been highlighted with the yellow oval in Figure 3-42. Remove the battery and follow local regulations for disposal. 3. Gently lift and remove the RTC - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 100
. 2. Perform the "Removing the USB Board" procedure described on page 3-29. 3. Perform the "Removing the Bluetooth Module" procedure described on page 3-30. 4. Perform the "Removing the RTC Battery" procedure described on page 3-31. 5. Disconnect the LCD cable from the main board. Figure 3-43. LCD - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 101
7. Gently tilt the mainboard and lift it out of the lower case. Figure 3-45. Mainboard NOTE: NOTE: A circuit board that is >10 cm2 has been highlighted with a yellow rectangle in Figure 3-45. Follow the local regulations for disposing this type of circuit board. 8. Disconnect the DC input cable - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 102
Removing the Thermal Module 0 1. Perform the "Removing the Mainboard" procedure described on the preceding section. 2. Disconnect the thermal module fan cable from the mainboard. Figure 3-47. Fan Cable 3. Loosen the spring-loaded captive screws securing the thermal module. Follow the screw sequence - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 103
4. Gently lift and remove the thermal module from the mainboard. Figure 3-49. Thermal Module Machine Maintenance 3-35 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 104
Removing the CPU 0 1. Perform the "Removing the Mainboard" procedure described on page 3-32. 2. Perform the "Removing the Thermal Module" procedure described on page 3-34. 3. Use a flat-blade screwdriver to turn the CPU socket lock screw counter-clockwise. Figure 3-50. CPU Socket Screw 4. Remove - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 105
Removing the LCD Module 0 1. Perform the "Removing the Mainboard" procedure described on page 3-32. 2. Release the WLAN antenna cables from the latches that secure them to the lower case. Figure 3-52. WLAN Antenna Cables - Outer Latches 3. Gently pull out the WLAN antenna cables from the hole; - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 106
4. Remove the four screws securing the LCD module. Figure 3-54. LCD Module Hinge Screws Table 3-54. Screws Step LCD Module Disassembly Screw M2 × L3 5. Remove the LCD module from the lower case. Quantity 4 Screw Type Figure 3-55. LCD Module 3-38 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 107
Disassembly Flowchart 0 LCD MODULE LCD BEZEL LCD BOARD LCD PANEL ASSEMBLY LCD BACK PANEL LCD BRACKETS LCD FPC CABLE ANTENNA WEB CAMERA MICROPHONE Figure 3-56. LCD Module Disassembly Flowchart Table 3-56. Screw List Step LCD Bezel Disassembly LCD Panel Disassembly LCD Bracket Disassembly - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 108
Removing the LCD Bezel 0 1. Perform the "Removing the LCD Module" procedure described on page 3-37. 2. Remove the screw rubber covers on the lower corners of the LCD bezel. Figure 3-57. LCD Bezel Screw Covers 3. Remove the screws on the lower corners of the LCD bezel. Figure 3-58. LCD Bezel Screws - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 109
4. Carefully pry loose the LCD bezel from the LCD cover (1). Start on the bottom side, continue to the left and right sides, and finally the top side. Remove the front panel (2). Figure 3-59. LCD Bezel Machine Maintenance 3-41 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 110
screws securing the LCD panel. Figure 3-60. LCD Panel Screws Table 3-60. Screws Step LCD Panel Disassembly Screw M2.5 × L4 Quantity 4 Screw Type 3. Detach the webcam cable from the webcam module (1) and disconnect the microphone cable (2). 3-42 Figure 3-61 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 111
4. Release the LCD cable from the latch located near the hinge. Figure 3-62. LCD Cable 5. Gently lift and remove the LCD panel with brackets from the back panel. Figure 3-63. LCD Panel Machine Maintenance 3-43 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 112
Removing the Camera Board 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Carefully pry the camera board off the LCD back panel. Figure 3-64. Camera Board 3-44 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 113
Removing the Microphone 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Release the microphone cable from the adhesive tapes securing them. Figure 3-65. Microphone Adhesive Tapes 3. Carefully pry the microphone off the LCD back panel. Figure 3-66. Microphone Machine - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 114
Removing the Antenna Cable 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Release the antenna cable from the latches and adhesive tapes securing them. Figure 3-67. Antenna Cable 3-46 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 115
Removing the LCD Brackets 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Remove the four screws (1) securing the left and right LCD brackets; then remove the left and right brackets (2). Figure 3-68. LCD Bracket Screws Table 3-68. Screws Step LCD Bracket - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 116
Removing the LCD FPC Cable 0 1. Perform the "Removing the LCD Panel" procedure described on page 3-42. 2. Detach all the adhesive tapes securing the FPC cable to the back of the LCD Panel. Figure 3-69. FPC Cable Adhesive Tapes 3. Disconnect the FPC cable from the LCD panel. Figure 3-70. FPC Cable - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 117
LCD Module Reassembly Process 0 Replacing the Antenna Cable 0 1. Secure the antenna cable to the latches on the LCD back panel and place an adhesive tape on its end as shown. Figure 3-71. Antenna Cable Machine Maintenance 3-49 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 118
Replacing the Microphone 0 1. Gently place the microphone on its socket at the LCD back panel and press it down to secure it in place. Figure 3-72. Microphone 2. Secure the microphone cables with adhesive tapes as shown. Figure 3-73. Microphone Adhesive Tapes 3-50 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 119
Replacing the Camera Board 0 1. Place the camera board on its socket at the LCD back panel and press it down to secure it in place. Figure 3-74. Camera Board Machine Maintenance 3-51 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 120
Replacing the LCD FPC Cable 0 1. Connect the LCD FPC cable to the LCD board. Figure 3-75. FPC Cable 2. Secure the cable with the adhesive tapes. Figure 3-76. FPC Cable Adhesive Tapes 3-52 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 121
Replacing the LCD Brackets 0 1. Place the left and right brackets at the side of the LCD panel (1). Secure the left and right LCD brackets using four screws (2). Figure 3-77. LCD Bracket Screws Table 3-68. Screws Step LCD Bracket Reassembly Screw M2 × L3 Quantity 4 Screw Type Machine - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 122
Replacing the LCD Panel 0 1. Gently place the LCD panel with brackets into the back panel. Figure 3-78. LCD Panel 2. Secure the LCD cable into the latch located near the hinge. Figure 3-79. LCD Cable 3-54 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 123
3. Connect the webcam cable to the webcam module (1). Figure 3-80. Webcam & Microphone Cables 4. Connect the microphone cable (2). 5. Secure the LCD panel using four screws. Figure 3-81. LCD Panel Screws Table 3-81. Screws Step LCD Panel Reassembly - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 124
panel and then press the bezel on all sides until it snaps into place. NOTE: NOTE: Make sure that the LCD, webcam, microphone, and antenna cables are properly routed on the hinge sides and there is no gap between the bezel and the LCD cover. Figure 3-82. LCD Bezel 2. Secure the bezel - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 125
3. Cover the screw heads in the bezel with the two screw covers. Figure 3-84. LCD Bezel Screw Covers Machine Maintenance 3-57 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 126
LCD module on the lower case. Figure 3-85. LCD Module 2. Secure the LCD module to the lower case using four screws. Figure 3-86. LCD Module Hinge Screws Table 3-86. Screws Step LCD Module Reassembly Screw M2 × L3 3-58 Quantity 4 Screw Type Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 127
tapes and latches located at the base of the lower case. Make sure that the cables are properly routed as shown. Figure 3-87. LCD and Webcam Cables - Inner Latches & Tapes 4. Insert the WLAN antenna cables into the hole and secure them to the outer latches of the lower case. Figure 3-88 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 128
Replacing the CPU 0 1. Place the CPU in the socket. Make sure the gold arrow on the corner of the CPU is aligned with the beveled corner of the socket. The CPU will easily fit into the socket if you orient it properly. Figure 3-89. CPU 2. Use a flat-blade screwdriver to turn the socket screw - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 129
module and the CPU. 2. Apply a small amount of thermal grease onto the center area of the CPU. There is no need to spread the grease manually, the force used during the installation of the thermal module is sufficient. The following brands of thermal grease are approved for use: N302 I-Connosseur - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 130
4. Tighten the five (5) spring-loaded captive screws to secure thermal module in place. Follow the sequence of the number beside each screw when securing the thermal module. Figure 3-92. Thermal Module Screws Table 3-92. Screws Step Thermal Module Reassembly Screw - 5. Connect the fan cable to - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 131
Replacing the Mainboard 0 1. Connect the DC input cable to the mainboard. Figure 3-94. DC Input Cable 2. Position the DC input socket into its port hole, then slide the mainboard toward the left side of the lower case, making sure that the I/O ports of the mainboard are extruding from their port - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 132
Figure 3-96. Mainboard Screw Table 3-96. Screw Step Mainboard Reassembly Screw M2 × L3 4. Connect the LCD cable to the mainboard. Quantity 1 Screw Type Figure 3-97. Camera and LCD Cables 3-64 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 133
Replacing the RTC Battery 0 1. Gently insert the RTC battery (1) on its socket. Figure 3-98. RTC Battery 2. Secure the RTC battery using adhesive tape (2). Machine Maintenance 3-65 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 134
Replacing the Bluetooth Module 0 1. Connect the Bluetooth cable to the module. Figure 3-99. Bluetooth Cable - Module Connection 2. Place the Bluetooth module on its assigned location beside the card reader (1). Figure 3-100. Bluetooth Module 3. Connect the Bluetooth cable to the mainboard (2). 3- - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 135
Replacing the USB Board 0 1. Insert the USB board to the lower case and gently press until the latch snaps into place and secures the USB board to the lower case. Figure 3-101. USB Board 2. Connect the USB cable to the mainboard and USB board (1) and then press the connector latches (2) until it - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 136
secure it to the upper case using one screw. Figure 3-103. Power Button Board Screw Table 3-103. Screw Step Power Button Board Reassembly Screw M2 × L3 Quantity 1 Screw Type 2. Connect the power button cable to the power button board (1) and then press the connector latch (2) until it locks - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 137
3. Secure the power button board using adhesive tape. Figure 3-105. Power Button Adhesive Tape Machine Maintenance 3-69 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 138
Replacing the Left & Right Speakers 0 1. Insert the left and right speakers into its socket in the upper case and press it down to secure it in place. Figure 3-106. Speakers 2. Secure the left and right speakers to the upper case using four screws. Figure 3-107. Speaker Screws Table 3-107. Screws - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 139
3. Secure the speaker cables using adhesive tapes. Figure 3-108. Speaker Cable Adhesive Tape 4. Connect the speaker cable to the power button board. Figure 3-109. Speaker Cable Machine Maintenance 3-71 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 140
Replacing the Touchpad Board 0 1. Attach a double-sided adhesive tape on the back side of the touchpad board. Position the touchpad on base of the upper case and press down to secure the board in place. Figure 3-110. Touchpad Board 2. Connect the touchpad cable to the touchpad board (1) and then - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 141
Replacing the Palmrest Module/Upper Case 0 1. Align the palm rest/upper case with the lower case, then press it down on all sides until it snaps into place. Figure 3-112. Upper Case 2. Connect the touchpad cable to the mainboard (1) and then press the connector latch (2) until it locks into place. - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 142
button cable to the mainboard (1) and then press the connector latch (2) until it locks into place. Figure 3-114. Power Button Board Cable 4. Secure the upper case using one screw. Figure 3-115. Upper Case Screw - Top Side Table 3-115. Screw Step Upper Case Reassembly Screw - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 143
6. Secure the upper case from the base side using 12 screws. Figure 3-116. Upper Case Screws - Base Side Table 3-116. Screws Step Upper Case Reassembly Screw M2 × L3 (Red) M2.5 × L6 (Blue) Quantity 3 9 Screw Type Machine Maintenance 3-75 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 144
over and open the LCD panel. 2. Connect the keyboard cable to the mainboard (1) and then press the connector latch (2) until it locks into place. Flip the keyboard (3) and place it on its slot. Figure 3-117. Keyboard 3. Gently push the keyboard down until all the latches snap into place. 3-76 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 145
4. Secure the keyboard using two screws. Figure 3-118. Keyboard Screws Table 3-118. Screws Step Keyboard Reassembly Screw M2.5 × L6 Quantity 2 Screw Type Machine Maintenance 3-77 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 146
Replacing the Memory Modules 0 1. Insert the memory module at a 30° angle into the DMI memory slot (1) and then press it down (2) until it clicks into place. The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 147
Replacing the WLAN Module 0 1. Insert the WLAN module at a 30° angle into the Mini Card slot. Figure 3-121. WLAN Module 2. Secure the WLAN module with the one screw. Figure 3-122. WLAN Module Screw Table 3-122. Screw Step WLAN Module Reassembly Screw M2 × L3 Quantity 1 Screw Type Machine - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 148
3. Connect the main and auxiliary antenna cables to the WLAN module. + IMPORTANT: The main antenna cable (black) should be attached to connector near the module screw; the auxiliary antenna cable (white) should be attached to the connector near the lower case cable opening. Figure 3-123. WLAN Module - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 149
Replacing the HDD Module 0 1. Place the HDD in the bracket and secure it using two screws. Figure 3-124. HDD Bracket Screws Table 3-124. Screws Step HDD Bracket Reassembly Screw M3 × L4 Quantity 2 Screw Type 2. Insert the HDD assembly in its compartment. Grasp the gray tab and pull the entire - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 150
3. Secure the HDD assembly using one screw. Figure 3-126. HDD Module Screw Table 3-126. Screw Step HDD Module Reassembly Screw M2 × L3 Quantity 1 Screw Type 3-82 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 151
Replacing the Base Cover 0 1. Insert the tabs on the base cover into the slots on the lower case and then press down the base cover until it snaps into place. Figure 3-127. Base Cover 2. Secure the base cover using three screws. Figure 3-128. Base Cover Screws Table 3-128. Screws Step Base Cover - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 152
Replacing the ODD Module 0 1. Attach the ODD bezel to the optical drive. Figure 3-129. ODD Bezel 2. Attach the bracket to the ODD. Figure 3-130. ODD Bracket 3-84 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 153
3. Secure the ODD bracket with the one screw. Figure 3-131. ODD Bracket Screw Table 3-131. Screw Step ODD Bracket Assembly Screw M2 × L3 Quantity 1 Screw Type 4. Slide the optical drive into the drive bay until the ODD bezel is flush against the lower case. Figure 3-132. ODD Module Machine - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 154
Replacing the Battery Pack 0 1. Turn the computer over so that the base is facing up. 2. Position the battery pack into the bay and then press it down until it snaps into place. Figure 3-133. Battery Pack 3-86 Machine Maintenance - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 155
CHAPTER 4 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 156
Failure 4-12 USB Failure 4-13 WLAN Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Unit Failure 4-17 Other Functions Failure 4-18 Intermittent Problems 4-19 Undetermined Problems 4-19 Error Codes 4-20 BIOS Beep Codes 4-21 POST Codes 4-26 Component Codes 4-26 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 157
Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. If the issue is still not resolved, refer to the Online Support Information on page 8-3 Troubleshooting 4-3 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 158
computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the thermal module and fan airways are is still not resolved, refer to the Online Support Information on page 8-3. 4-4 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 159
to all models. Refer to the computer's user manual for the applicable hotkey sequence. 2. Make sure the computer has power by checking for one of the following: Fans start up Status LEDs illuminate If there is no power, refer to the "Power On Issues" section on page 4-4. Troubleshooting 4-5 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 160
3-54 respectively. NOTE: NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest brightness - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 161
issue is still not resolved, refer to the Online Support Information on page 8-3 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the issue is still not resolved, refer to the Online Support Information on page 8-3 LCD Failure 0 If the LCD - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 162
Keyboard Failure 0 If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure 4-8 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 163
Touchpad Failure 0 If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure Troubleshooting 4-9 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 164
device conflicts No hardware is listed under Other Devices 3. If updated recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: Click the volume icon on the task bar 4-10 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 165
verify that other audio applications are set to 50 and not muted. 6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that Speakers are selected as the default audio device issue is still not resolved, refer to the Online Support Information on page 8-3 Troubleshooting 4-11 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 166
time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right click on the issue is still not resolved, refer to the Online Support Information on page 8-3 4-12 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 167
USB Failure 0 If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure Troubleshooting 4-13 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 168
WLAN Failure 0 If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure 4-14 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 169
Bluetooth Failure 0 If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Bluetooth Failure Troubleshooting 4-15 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 170
Card Reader Failure 0 If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Card Reader Failure 4-16 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 171
Thermal Unit Failure 0 If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-12. Thermal Unit Failure Troubleshooting 4-17 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 172
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-18 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 173
the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 174
Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes will be shown before "Equipment Configuration Error") 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 175
Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx 2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 176
(optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 177
configuration errors 76h Check for keyboard errors 7Ch Set up Motherboard Configurable Devices (optional) 88h Initialize BIOS Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse 8Ch Initialize floppy controller - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 178
Table 4-3. BIOS Beep Codes Code 99h Beeps POST Routine Description Check for SMART drive (optional) 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine (optional) notebook docking (optional) C7h Initialize notebook docking late 4-24 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 179
system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Troubleshooting 4-25 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 180
show the execution point while booting or executing services. Error Codes are designed to halt on Component Code is assigned to an individual component (or driver) using the POSTCODE= option in the DSC file. Codes associated with that driver. Table 4-4. Component Codes Range Description 0x00-0x1f - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 181
(0x31) POSTCODE_CC_SMM_SERVICES (0x32) POSTCODE_CC_FIRMWARE_DEVICE (0x33) POSTCODE_CC_CAPSULE_SERVICES (0x34) POSTCODE_CC_MONOTONIC_COUNTER (0x35) POSTCODE_CC_SMBIOS_EVENT_LOG (0x36) POSTCODE_CC_RTC (0x37) POSTCODE_CC_BOOT_MANAGER (0x38) POSTCODE_CC_VGA (0x39) Troubleshooting 4-27 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 182
) POSTCODE_CC_GRAPHICS_CONSOLE (0x50) POSTCODE_CC_SERIAL_CONSOLE (0x51) POSTCODE_CC_TEXT_CONSOLE (0x52) POSTCODE_CC_DISK_IO (0x53) POSTCODE_CC_PARTITION (0x54) POSTCODE_CC_SETUP (0x55) POSTCODE_CC_LEGACY_BIOS (0x56) POSTCODE_CC_BLOCK_IO_THUNK (0x57) POSTCODE_CC_CRYPTO (0x58) 4-28 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 183
(0xc0) - Memory Controller. 0xd0-0xd7 These values are reserved for Small Silicon drivers (SIOs, flash, Controller POSTCODE_CC_MGMT_CONTROLLER (0xd5) - Embedded controller or management controller. 0xd6-0xd7 - Reserved for future expansion. 0xd8-0xdf Reserved for platform usage. Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 184
of DXE IPL. POSTCODE_EC_IPL_PPI (0xee) - Couldn't find PPIs needed by DXE. POSTCODE_EC_DXE_ARCH (0xef) - Missing one or more architectural protocols at the end of DXE. 4-30 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 185
invalid data and could not continue. 0x20-0x3f Component-Specific Progress Codes. These values are specific to the component type. 0x40-0x5f OEM Progress Codes. These progress codes are reserved for OEM usage. 0x60-0x7f Reserved. These are reserved for future expansion. Troubleshooting 4-31 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 186
4-32 Troubleshooting - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 187
CHAPTER 5 Jumper and Connector Locations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 188
Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-6 Clearing the BIOS Passwords 5-6 Performing a BIOS Recovery 5-7 5-2 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 189
Top Table 5-1. Mainboard Top No. Code Component 1 KB1 Keyboard cable connector 2 TPAD1 Touchpad board cable connector 3 USBCN2 USB Power indicator 14 LCD1 Component Memory card reader Battery Battery charge indicator Hard drive activity indicator Bluetooth/Wireless network indicator Power - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 190
Mainboard Bottom No. Code 1 BAT1 2 CPU1 3 FAN1 4 DCIN1 Component Battery connector Processor socket Fan connector DC power cable connector No. Code 9 USB2 10 DM1-2 11 WLAN1 12 G2201 5 SATA optical drive connector NVIDIA GeForce graphics controller 5-4 Jumper and Connector Locations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 191
Figure 5-3. Bottom View (UMA) Table 5-3. Mainboard Bottom No. Code 1 BAT1 2 CPU1 3 FAN1 4 DCIN1 Component Battery connector Processor socket Fan connector DC power cable connector No. Code 9 USB2 10 DM1-2 11 WLAN1 12 G2201 5 RJ45 6 CRT1 Ethernet jack Monitor port 13 HDD1 14 PCH1 7 HDMI1 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 192
-in jack and plug one end to an electrical outlet. 6. Press the button to turn on the computer. 7. After the BIOS POST, remove the tool from the hardware gap. 8. Reinstall the battery pack and the lower case cover. 9. Turn on the computer and press F2 during bootup to access the Setup Utility - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 193
access and execute the boot block to reboot the computer and recover the regular BIOS code. Creating the Crisis Disk 0 NOTE: NOTE: The BIOS crisis recovery disk should be prepared in a computer running the Windows XP, Vista, or 7 OS. 1. Prepare a removable USB flash drive. Note that all data in the - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 194
the process is complete the computer will automatically reboot. 4. Disconnect the USB flash drive from the computer. 5. Perform a BIOS flash procedure to update the BIOS firmware. Refer to the "BIOS Flash Utilities" section on page 2-12 for detailed instructions. 5-8 Jumper and Connector Locations - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 195
CHAPTER 6 FRU List - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 196
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-4 FRU List 6-5 6-2 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 197
Field Replaceable Unit) listing in global configurations for the Aspire 4752/4752G/4752Z/4752ZG/4352/4352G. Refer to this chapter whenever changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 198
Aspire 4752/4752G/4752Z/4752ZG/4352/4352G Exploded Diagrams 0 Main Assembly 0 Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram No. Description 1 Assembly Panel 2 LCD Part Number 60.41Q31.001 6-4 FRU (Field Replaceable Unit) List - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 199
Table 6-1. Main Assembly Exploded Diagram No. Description 3 Hinge LCD Left 4 Hinge LCD Right 5 LCD Bezel 6 Keyboard 7 Assembly Upper Case 8 Power Board 9 DC In 10 Motherboard 11 Heatsink/Fan Assembly 12 Touchpad 13 Dummy Card 14 Assembly Lower Case 15 ODD Bracket 16 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 200
Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram No. Description 1 LCD screw covers 2 LCD bezel 3 LCD left hinge bracket 4 LCD right hinge bracket 5 LCD panel 6 Webcam board 7 LCD-webcam coaxial cable 8 LCD cover Part Number - 60.V4201.004 34.4NR02.001 34.4NR01.001 LK - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 201
" "ADAPTER 90W 19V DELTA 1.7X5.5X11 AP.09001.032 BLUE ADP-90MD BBA, LOW PROFILE, LV5 LF" "ADAPTER 90W 19V CHICONY POWER AP.0900H.001 1.7X5.5X11 BLUE A10-090P3A / A090A029L, LV5 LOW PROFILE LF" BATTERY SANYO AS10D LI-ION 3S2P BT.00603.124 SANYO 6 CELL 4400MAH MAIN COMMON NEW IC BQ8055 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 202
BOARD -2 55.D0S01.001 POWER BUTTON BOARD TOUCHPAD BOARD SYNAPTIC TM-01465-001 BLUETOOTH BOARD FOXCONN BCM2070 V2.1 T77H114.01 FOR BCM2070 BLUETOOTH CABLE 6PIN CONNECTOR BLUETOOTH BOARD FOXCONN BCM2070 V3.0 T77H114.01 FOR BCM2070 BLUETOOTH CABLE 6PIN CONNECTOR BLUETOOTH BOARD FOXCONN ATH BU12 V3 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 203
10A 250V 3PIN ITALY BK 27.01518.711 POWER CORD 2.5A 250V AUSTRALIA 27.01518.621 POWER CORD 2.5A 250V SOUTH AFRICA BK (INDIA) 27.01518.631 POWER CORD 10A 250V SOUTH AFRICA 27.01518.721 BK (INDIA) POWER CORD 7A 125V 2PIN JAPAN BK 27.01518.661 POWER CORD 250V 10A 3PIN ISRAEL 27.01518.761 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 204
COVER/BRACKET ASSEMBLY COMBO MODULE CPU/PROCESSOR 6-10 Description Acer Part No. POWER CORD 2.5A 125V USA 27.01518.781 POWER CORD 2.5A 125V 1.8M BLACK 27.01518.A11 TAIWANESE POWER CORD 10A 250V 1.8M BRAZIL 27.01518.A41 BLK POWER CORD ACA / ACNZ 27.03218.021 POWER CORD 7.5A 250V 3P AUSTRALIA - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 205
PROCESSOR DVD-RW DRIVE HDD/HARD DISK DRIVE CASE/COVER/BRACKET ASSEMBLY Description Acer 1G 35W DDR3-1333 CPU INTEL PENTIUM DUAL-CORE B960 KC.96001.DPB PGA 35W DDR3-1333 DVD-RW LF W/O BEZEL SATA WITH RENESAS SOLUTION + PCC LD (HF + WINDOWS 7) ODD PLDS SUPER-MULTI DRIVE 12.7MM KU.0080F.014 TRAY - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 206
Category HDD/HARD DISK DRIVE HEATSINK Description Acer Part No. "HDD SEAGATE 2.5"" 5400RPM 500GB KH.50001.017 .003 KEYBOARD 6-12 KEYBOARD 86KS NSK-AM20L AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE GREEK KEYBOARD 86KS AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE CHINESE KEYBOARD 86KS - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 207
87KS AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE SWISS KEYBOARD 87KS NSK-AM20D AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE DANUSH KEYBOARD 87KS NSK-AM20E AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE ITALIA Acer Part No. KB.I140A.230 KB.I140A.204 KB.I140A.229 KB.I140A.221 KB.I140A - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 208
NSK-AM213 AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE CZ/SK KEYBOARD 87KS NSK-AM200 AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE BULGARIAN KEYBOARD 91KS NSK-AM20J AC4T JM31/JE40 INTERNAL14 STANDARD BLACK TEXTURE JAPANE LCD HINGE RIGHT Acer Part No. KB.I140A.205 KB.I140A.212 KB.I140A.219 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 209
CASE/COVER/BRACKET ASSEMBLY MISCELLANEOUS LCD CABLES Description Acer Part No. CAMERA 1.3M CHICONY CNFA13021004971LH 57.RC901.003 CAMERA 1.3M SUYIN HD HF1316-P80A-SS03-1 57.PT401.002 CAMERA 1.3M HD CHICONY CNFA1A621004970LH 57.V4201.004 CAMERA 1.3M HD CHICONY CNFB13321004970LH 57.WVH01.001 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 210
MEMORY SPEAKER SCREWS Description Acer Part No. MAINBOARD AS4752&AS4755_UMA MB.RPT01.001 INTEL HM65 SUPPORT 35W&45W CPU LF W/RTC BATTERY W/O CPU&MEMORY NON-3G MAINBOARD MB.RRB01.001 AS4752G&AS4755G_N12PGS 1GB INTEL HM65 SUPPORT 35W&45W CPU LF W/RTC BATTERY W/O CPU&MEMORY NON-3G - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 211
Category SCREWS Description SCREW M2.5*L5 BLACK ZN+NYLOK SCREW M2.5X4L NI NYLOK SCREW SCREW M2*L3 BLACK ZN Acer Part No. 86.TK501.001 86.00H36.534 86.9A524.4R0 86.FR901.001 FRU (Field Replaceable Unit) List 6-17 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 212
6-18 FRU (Field Replaceable Unit) List - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 213
CHAPTER 7 Test Compatible Components - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 214
Microsoft Windows 7 Environment Test 7-4 7-2 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 215
Test Compatible Components This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 216
Microsoft Windows 7 Environment Test 0 Vendor Adapter 10001023 LITE-ON 10001081 DELTA 10001045 DELTA Audio Codec 10004786 REALTEK Battery 60001535 PANASONIC 60002162 SIMPLO Bluetooth 10001018 HON HAI 10001018 HON HAI Camera PLM00012 Suyin Card Reader PLM00014 ODM CPU 10001067 INTEL 10001067 INTEL - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 217
/P SATA LF+HF F/W:A60W HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm Keyboard ACER BW4T_A10B BW4T Internal 14 Standard Black NONE Y2010 Acer Legend Texture Broadcom BCM57785X LED LCD AUO 14" WXGA None Glare B140XW01 V9 0A LF 200nit 8ms 400 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 218
NVIDIA 60001915 NVIDIA UMA N12PGS N12PGV VRAM 10000981 MISC 1G-DDR3 (64*16*8) Description Part No. Memory NANYA SO-DIMM DDRIII 1333 Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows 7) KU.00801.040 KU.00805.049 KU.0080D.057 UMA (Intel) KI. - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 219
2G-DDR3 128*16*8 Part No. KI.23300.028 512M-DDR3 64*16*4 KI.23300.019 VRAM HYNIX Graphic DDRIII 800 1Gb H5TQ1G63BFR-12C LF VRAM HYNIX Graphic -11C LF 128*16 46nm VRAM SAMSUNG Graphic DDRIII 900 1Gb K4W1G1646G-BC11 LF 64*16 35nm VRAM SAMSUNG Graphic DDRIII 900 2Gb K4W2G1646C-HC11 LF 128*16 46nm - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 220
7-8 Test Compatible Components - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 221
CHAPTER 8 Online Support Information - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 222
8-2 - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 223
directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software utilities - Acer Aspire 4752Z | Aspire 4352, 4752, 4752G, 4752Z Service Guide - Page 224
8-4 Online Support Information