Acer Aspire 5715Z Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide
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- Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 1
Asprire Nettling Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire Nettling service guide. Date Chapter Updates II - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 5
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 6
VI - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 7
Windows® XP Home / Professional Edition (Service Pack 2) T Genuine Windows® XP Media Center / Tablet Edition T Genuine Windows® 2000 (Service Pack 4) NOTE: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows solution, supporting Acer SignalUpTM wireless - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 8
, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth® VoIP phone T Acer OrbiCamTM 0.3 megapixel CMOS camera, featuring: t 30 degree ergonomic rotation t Acer VisageOnTM technology t Acer PrimaLiteTM technology T Modem: 56K ITU V.92 modem - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 9
Environment T Temperature: t Operating: 5ºC to 35ºC t Non-operating: -20ºC to 65ºC T Humidity (non-condensing): t Operating: 20%~80% t Non-operating: 20%~80% Chapter 1 3 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 10
System Block Diagram 4 Chapter 1 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 11
11 JP9 PCI Express Card Socket 4 JP4 Internal MIC Connector 12 LED1 Power/Suspend LED 5 U5 South Bridge (ICH8M) 13 LED2 Battery Charge/Discharge LED 6 JP6 Internal Track-Pad Connector 14 JP13 Mainboard to Audio Board Connector 7 JP5 Internal Keyboard Connector 15 JP11 Mainboard - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 12
8 JP17 9 JP22 10 JP16 11 JP19 12 JP18 13 JP23 DC-in Power Jack Battery Connector CRT Connector DVI-D Connector ODD Connector Mini Card (WLAN) Socket Mini Card (TV-Tuner) Socket MDC Connector CPU Socket Internal Fan Connector VGA Board Connector RJ45 (LAN) Connector USB (Dual) Connectors 14 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 13
Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer. Front View # 1 2 3 4 5 Chapter 1 Icon Item Built-in camera Power button Description 0.3 megapixel web camera for video communication. Turns the computer on and off. Easy- - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 14
's battery status. 3 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). 4 Microphone-in jack Accepts input from external microphones. 5 Headphones/speaker/ Connects to audio line-out devices (e.g., line-out jack with S/PDIF speakers, headphones). support - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 15
Connects to a display device (e.g., external port monitor, LCD projector). 3 DVI DVI-D port Supports digital video connections. 4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- and 75x34mm sizes. Express Card/54 slot means this notebook accepts 75x54mm Express Cards. Chapter 1 9 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 16
port Accepts input signals from analog/digital TV-tuner devices (for selected models). # 1 2 10 Icon Item DC-in jack Ventilation slots Description Connects to an AC adapter. Enable the computer to stay cool, even after prolonged use. Chapter 1 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 17
Base view # Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Hard disk bay Houses the computer's hard disk (secured with screws) 5 Ventilation slots and - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 18
lock Cap lock Indicates when the hard disc or optical drive is active. Lights when Num Lock is activated. Lights when Cap Lock is activated NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch Buttons To the top - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 19
Launch Button Web browser Mail Arcade Default application Acer Empowering Technology (user-programmable) Internet browser (user-programmable) Email application (user-programmable) Windows Media Center Touchpad Basics The following teaches you how to use the touchpad: T Move your finger across the - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 20
full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The cursor-control keys. Type the letters in a normal manner. Windows Keys The keyboard has one key that performs Windows-specific functions. 14 Chapter 1 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 21
the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Search: All Files dialog box. + Opens the Run dialog box. + Minimizes all - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 22
the keyboard, or hold and then press the symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. 16 Chapter 1 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 23
The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the < > key at the bottom-right of the keyboard, or hold and then press the key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. Chapter 1 17 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 24
used functions and manage your new Acer notebook. It features the following handy utilities: T Acer eNet Management hooks up to location-based networks intelligently. T Acer ePower Management extends battery power via versatile usage profiles. T Acer ePresentation Management connects to a projector - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 25
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information. Chapter 1 19 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 26
ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is "Maximum Performance." You can adjust CPU speed, LCD brightness and other settings, or click on buttons to - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 27
life estimates based on current usage, refer to the time shown in the "Remaining Battery Life" field. For additional power options, click "More Power option". Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external device or project using - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 28
by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 29
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reboot necessary, and will remain locked after rebooting, until unlocked. NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center. Be sure to remember or write down your password. 24 Chapter 1 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 31
space in a hidden partition on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T Password protection. T Recovery of applications and drivers. T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD. T Image/data - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 32
Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T Provides a simple - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 33
to select the desired resolution. Using the Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now broadcast from - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 34
the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 35
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in "EasyLaunch Buttons"). You can access the Launch Manager by clicking - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 36
AC97 CNR Specification, WfM 2.0, PXE (Preboot Execution Environment), BIS 1.0 (Boot Integrity Service Application Program Interface), PC99a and Mobile PC2001 Compliant, Intel Enhanced SpeedStep Technology Set by setup manual NOTE: If you need to check PXE version, press F2 to enter BIOS then enable - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 37
type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Memory Combinations 0MB 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 1024MB Slot 1 Specification Built - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 38
. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Specification Broadcom 5787 10/100/1000 Specification Specification Foxconn Bluetooth® 2.0+EDR 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 39
model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Specification HLDS COMBO 12. 6Mbytes/sec Sustained: Max 10.8Mbytes/sec 2MB Enhanced IDE(ATAPI) compatible Support disc formats 1. Reads data in each CD-ROM, CD-ROM XA, CD - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 40
Supports PnP IRQ 5 V +/- 5 % (Operating) Specification Specification Realtek ALC268 Built-in Stereo 18 bit stereo full duplex HD audio Interface; S/PDIF output for PCM or AC Enable/Disable by BIOS Setup TI PCI 7412 Type-II One type-II Left side No ZV support Yes Specification System Board Major - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 41
SIMPLO LI-ION 8CELLS BATTERY SONY LI-ION 8CELLS Li-ion 4000 mAH or 4800 mAH 6 cell or 8cell 9 cells in series, 2 series in parallel 14.8V 16.8+-0.2v LPL LP154WX4TLB2 (G) 15.4 inches 304.1x228.1 1440x900 WXGA+ 0.297x0.297 R.G.B. Vertical Stripe Normally White Specification CMO N154I2L05 GLARE AUO - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 42
Darfon/V189-301GP N/A 9~21 2.56 (max) 780V (2000V for kick off) 6.5 (max) 65K Hz (max) AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency Specification 90V AC to 264V AC, 47Hz to 63Hz 1.7A 220A@115VAC 220A@230VAC 82% min. @115VAC input full load System Power - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 43
ACPI mode Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Power Management Individual devices such as the CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 44
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configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, BIOS SETUP Utility. Information Main InsydeH2O Setup Utility Security Advanced Boot Exit CPU Type : CPU Speed : Intel (R) Core(TM)2 Duo CPU - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 46
any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 47
BIOS Version: V0.18.T04 VGA BIOS Version: ATI Serial Number: xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number: Product Name: Manufacturer Name: Acer models. Parameter CPU Type / CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name ATAPI Serial Number System BIOS Version VGA BIOS Version Serial - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 48
Boot Exit System Time: System Date : System Memory : Total Memory : Video Memory : Quiet Boot : Network Boot : F12 Boot Menu : D2D Recovery : Wake-up on LAN : [19:03:49] Item Specific Help [04/25/2007] This is the help for the hour field. Valid range is from 0 640 KB Shows system base memory - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 49
or Disabled Enables, disables Boot Menu during POST. Option: Disabled or Enabled Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 50
S1: ACPI S3: Auto wake on S5 [Enabled] [Enabled] [Disabled] Crestline PM Support POPUP Support POPDOWN Support DeepC4 Hard C4E [Enabled] [Enabled] [Enabled] [Enabled] [Enabled] Item Specific Help These items control various CPU parameters. F1 Help Esc Exit Select Item Select Menu F5/F6 Change - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 51
Is HDD Password Set Supervisor Password Set User Password Set HDD Password Password on Boot : Clear Clear Clear [Enter] [Enter] [Enter] [Enabled] Item Specific Help Install or Change the password. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu F9 Setup - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 52
to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter If you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps as you set the - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 53
have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1. Use the w and y keys to highlight . 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 54
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. 48 Chapter 2 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 55
IDE 0 : Hitachi HTS541616J9SA00 2: IDE 1 : TOSHIBA DVDW/HD TS-L802A 3: USB FDD : 4: Network Boot : MBA v9.4.5 Slot 0400 5: USB HDD : 6: USB KEY : 7: USB CDROM : Item Specific Help Use < > or < > to select a device, then press to move it up the list, or to move it down the list. Press - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 56
Utility Security Advanced Boot Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub-Menu The table - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 57
to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adapter - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 58
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and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 60
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 54 Chapter 3 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 61
sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery Pack B*1 D*1 System Fan B*4 Thermal Module - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 62
.5*6(NL) C SCREW M2.5*10(NL) D SCREW M2.5*15(NL) E SCREW M2*2.2 F SCREW M2*3(NL) G SCREW M2*4 H SCREW M3*4(NL) I SCREW D-SUB 4#X40* 1/5-NI (NL) LCD Part Number 86.TAVV5.001 86.TAVV5.002 86.TAVV5.003 86.TAVV5.004 86.TAVV5.005 86.TAVV5.006 86.TAVV5.007 86.TAVV5.008 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 63
Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the unlock position as shown). 2. Slide the battery release latch then remove the battery. Chapter 3 57 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 64
Card/Modem Card/ TV Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/ Keyboard and the LCD Module Removing the HDD Module 1. Remove the . 3. Pop out the memory from the DIMM socket then remove it (If the notebook has two memory, then repeat this step). Removing the Wireless LAN Card/Modem Card - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 65
4. Remove the screw fastening the modem card and detach the modem card from the main board. 5. Disconnect the RJ-11 cable and remove the modem card. 6. Disconnect the RF cable from the TV tuner card. 7. Remove the two screws fastening the TV tuner card. 8. Then take out the TV tuner card from the - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 66
fan cable from the main board. 2. Remove the three screws holding the system fan. 3. Remove the four spring screws holding the CPU thermal module. 4. Then detach the CPU thermal module as shown. 5. Remove the four spring screws holding the VGA thermal module. 6. Then detach the VGA thermal module - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 67
. 2. Remove the two screws securing the strip cover from the bottom of the notebook. 3. Detach the strip cover from the front side and remove it. 4. Gently pull up the keyboard to release it from the four snaps as shown. 5. - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 68
10. Detach the LCD module from the main unit. 62 Chapter 3 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 69
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the screw fastening the ODD from the bottom of the notebook. 2. Push the ODD module outwards and gently pull it out as shown. 3. Press and release the PC dummy card from the PC slot as shown - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 70
speaker cable, button board FFC, and LED board FFC from the main board. 8. Carefully detach the upper case assembly from the lower case assembly. Disassembling the Lower Case Assembly 1. Disconnect the USB cable from the main board. 2. Remove the screw fastening the USB board and take out the board - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 71
9. Pull the RF cable through the opening in the lower case as shown. 10. Remove the screw holding the RF board to the lower case. 11. Take out the RF board from the lower case, then detach the RF cable from the RF board as shown. 12. Remove the RJ-11 jack from the lower case. NOTE: RF board on - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 72
Disassembling the Upper Case Assembly 1. Turn the upper case over. 2. Remove the two screws fastening the button board. 3. Detach the button board with FFC from the - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 73
Disassembling the LCD Module 1. Remove the four screw rubbers as shown. 2. Then remove the four screws fastening the LCD bezel. 3. Detach the LCD bezel from the - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 74
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the four screws holding the HDD (hard disk drive) case; two on each side. 2. Carefully slide out the hard disk drive from the HDD case. Disassembling the ODD Module 1. Remove the three screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive. Chapter 3 69 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 76
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 78
to isolate the problem to a controller, driver, or diskette. fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if FDD Test is passed as the program runs to FDD Test. 3. Follow the instructions in the message window - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 79
. 4. Follow the instructions in the message window. NOTE: Make sure battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 80
NOTE: An audible noise from the power adapter does not always indicate a defect. 3. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. 4. If the operational charge does not work, see "Check the Battery Pack" on page 75. 74 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 81
indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 82
original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 88. The following lists the error messages that the BIOS - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 83
Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 84
disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found FRU/Action in Sequence RTC battery Run BIOS Setup - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 85
List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 73.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 86
xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 87
CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 88
with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Chapter 4 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 89
POST Routine Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 90
Enter BIOS Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 73. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 91
Related Symptoms Symptom / Error Battery can't be charged Action in Sequence See "Check the Battery Pack" on page 75. Battery pack System board PCMCIA-Related In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 92
Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 93
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 94
to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 95
11 JP9 PCI Express Card Socket 4 JP4 Internal MIC Connector 12 LED1 Power/Suspend LED 5 U5 South Bridge (ICH8M) 13 LED2 Battery Charge/Discharge LED 6 JP6 Internal Track-Pad Connector 14 JP13 Mainboard to Audio Board Connector 7 JP5 Internal Keyboard Connector 15 JP11 Mainboard - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 96
8 JP17 9 JP22 10 JP16 11 JP19 12 JP18 13 JP23 DC-in Power Jack Battery Connector CRT Connector DVI-D Connector ODD Connector Mini Card (WLAN) Socket Mini Card (TV-Tuner) Socket MDC Connector CPU Socket Internal Fan Connector VGA Board Connector RJ45 (LAN) Connector USB (Dual) Connectors 14 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 97
information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 98
Aspire Nettling Exploded Diagram Category ADAPTER BATTERY BOARD No. Part Name and Description Acer Part No. ADAPTER 65W 3PIN DELTA SADP65KB DBFF AP.06501.009 ADAPTER 65W 3PIN DELTA SADP65KB DFA AP.06501.013 ADAPTER 65W 3PIN LITEON PA-1650- AP.06503.012 02 LR ADAPTER 65W 3PIN LITEON PA-1650 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 99
Category No. Part Name and Description Acer Part No. MINI WLAN/B INTEL 802.11 A/B/G ROW (MM#872612) KI.GLN01.003 MINI WLAN/B INTEL 802.11 A/B/G JPN KI.GLN01.004 (MM#875652) MINI WLAN/B - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 100
and Description RF CABLE 15.4 Acer Part No. 50.AHE02.005 7 PIN MINI-DIN S-VIDEO TO 4 CABLE PAL TO NTSC CONNECTOR SMB JACK DVB-T ANT DC-IN CABLE (65W) UMA DC-IN - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 101
Acer Part No. 42.AHE02.003 CPU/PROCESSOR COMBO MODULE INTEL CPU MEROM DUAL CORE T7700 2.4G LF80537GG0564M SLA43 E1 KC.77001.DTP INTEL CPU MEROM DUAL CORE T7500 2.2G LF80537GG0494M SLA44 E1 INTEL CPU DRIVE HLDS GCC-T10N VISTA 0FA DVD/CDRW COMBP DRIVE SONY CRX880A VISTA 0FA ODD BEZEL-COMBO KO - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 102
Category HDD/HARD DISK DRIVE 96 No. Part Name and Description Acer Part No. DVD SUPER MULTI DRIVE PHILIPS DS-8A1P 0FA KU. .AHE02.004 ODD BRACKET 15.4" 33.AHE02.001 HD-DVD MODULE HD-DVD DRIVE TOSHIBA TS-L802A VISTA 0FA AC05 ODD BEZEL-HD DVD ODD BRACKET 15.4" TBD KV.00101.002 42.AHE02.005 33. - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 103
Category No. Part Name and Description Acer Part No. HDD SATA 200G 4200RPM TOSHIBA MK2035GSS Gemini SATA LF F/ W:DK022A KH.20004.001 HDD DOOR 15.4 42.AHE02.007 HDD BRACKET 15.4 33.AHE02. - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 104
14_15KB-FV2 89KS WHITE BELGIUM KEYBOARD 14_15KB-FV2 88KS WHITE ARABIC/ENGLISH Acer Part No. KB.INT00.062 KB.INT00.063 KB.INT00.064 KB.INT00 15.4 WXGAG LPL LP154WX4TLB2 (G) 8ms 220nits Nanking LK.15408.025 LCD 15.4 WXGAG CMO N154I2-L05 Glare :220nits, 8ms 0.6mm/Asahi LK.1540D.017 LCD 15.4 WXGAG - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 105
SET R&L 15.4 Acer Part No. 33.AHE02.003 CCD MODULE 0.3M 57.AHE02.001 CCD BRACKET-15.4 CCD MYLAR-15.4 33.AHE02.004 47.AHE02.001 ASSY LCD MODULE 15.4 IN. WXGA GLARE W/ANTENNA TBD LCD 15.4 WXGAG LPL LP154WX4TLB2 (G) 8ms 220nits Nanking LK.15408.025 LCD 15.4 WXGAG CMO N154I2-L05 Glare - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 106
Category FAN HEATSINK No. Part Name and Description Acer Part No. MEMORY 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3C KN.1GB03.014 MEMORY 1GB DDRII 667 SAMSUNG KN.1GB0B.011 M470T2953EZ3-CE6 MEMORY 1GB DDRII 667 HYNIX HYMP512S64CP8-Y5 KN.1GB0G.006 FAN 23.AHE02.001 CPU THERMAL MODULE 60.AHE02.009 - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 107
Category SPEAKER SCERW No. Part Name and Description Acer Part No. SPEAKER ASSY 23.TG607.001 SCREW,M2.5*3(Ni-NL) SCREW,M2.5*6(NL) SCREW,M2.5*12(NL) SCREW,M2*2.2 SCREW,M2*3(NL) SCREW,M2*5(Ni- - Acer Aspire 5715Z | Aspire 5320/5715/5715Z/5720/5720G/5720Z Service Guide - Page 108
102 Chapter 6