Acer Aspire 5739G Acer Aspire 5739G Series Service Guide
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- Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 1
Aspire 5739 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 2
Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates II - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer -on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 6
VI - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 7
Cover 51 Removing the WLAN Module 52 Removing the DIMM Modules 53 Removing the Hard Disk Drive Module 54 Removing the Optical Disk Drive Module 55 Removing the TV Tuner 57 Removing the Graphics Card 59 Removing the RTC Battery 59 Removing the CPU 60 Main Unit Disassembly Process 62 VII - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 8
Reassembly Process 122 Replacing the CPU 122 Replacing the RTC Battery 123 Replacing the Graphics Card 123 Replacing the ODD Module 125 Replacing the Hard Disk Drive Module 126 Replacing the DIMM Modules 126 Replacing the WLAN Module 128 Replacing the TV Tuner 128 Replacing the Lower Cover - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 9
Table of Contents Troubleshooting 133 Common Problems 133 Power On Issue 134 No Display Issue 136 Random Loss of BIOS Settings 138 LCD Failure 139 Built-In Keyboard Failure 139 Touchpad Failure 140 Internal Speaker Failure 140 Internal Microphone Failure 142 HDD Not Operating Correctly - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 10
Table of Contents X - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 11
supporting DVB-T* Graphics • Mobile Intel® GM45 Express Chipset* • ATI Mobility™ Radeon HD 4570* • NVIDIA® GeForce® GT 130M* Storage subsystem • 2.5" hard disk drive • Optical drive options: • Blu-ray Disc™/DVD-Super Multi double-layer drive* • DVD-Super Multi double-layer drive* • 5-in-1 card - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 12
audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers Acer AC adapter* • 3-pin 90 W AC adapter* • ENERGY STAR®* Special keys and controls • 103-/104-/107-key keyboard • Touchpad pointing device I/O interface • Acer Bio-Protection fingerprint reader • 5-in-1 card - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 13
) port • RF-in jack* • eSATA port • Headphones/speaker/line-out jack with S/PDIF support • Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 14
SATA 4 SATA 1 SATA TI SN75LVCP412 Maxim 4951 Re-driver SATA 5 USB Port x2 USB-0 & USB-10 USB 2.0 (Port0~9) USB USB/B Con. Bluetooth Con. Finger Printer USB-4 & USB-7 USB-5 USB-9 X'TAL 32.768KHz BATTERY RTC DDR SYSTEM MEMORY Graphics Interfaces SWITCH CIRCUIT PENRYN 479 uFCPGA FSB FSB(800 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 15
Display (LCD), displays computer output (Configuration may vary by models). Turns the computer on and off. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Caps Lock Lights up when Caps Lock is activated. Acer MediaTouch Touch sensitive controls for Acer Arcade - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 16
as Acer BioProtection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Comfortable support area for your hands when you use the computer. Turns the internal touchpad on and off. Wireless LAN Communication button / Indicator Bluetooth Communication - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 17
and off. Increases the screen brightness. Decreases the screen brightness. Increases the sound volume. Decreases the sound volume. Closed Front View No. 1 2 Icon Item CIR Receiver 5-in-1 card reader Description Receives signals from a remote control. Accepts Secure Digital (SD), MultiMediaCard - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 18
to an AC adapter. Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g. external monitor, LCD projector). Supports high definition digital video connections. Connects to eSATA devices. Connect to USB 2.0 devices (e.g. USB mouse, USB camera) Accepts audio line-in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 19
to USB 2.0 devices (e.g. USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive. button Emergency eject hole Ejects the optical - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 20
Bottom View No. 1 2 3 4 5 Icon Item Battery bay Battery lock Hard disk bay Memory compartment Battery release latch Description Houses the computer's battery pack. Locks the battery in position. Houses the computer's hard disk (secured with screws). Houses the computer's main memory. Releases - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 21
is the same as clicking the left button. • Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll , the better the response. Tapping too hard will not increase the touchpad's responsiveness. Chapter 1 11 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 22
respectively. Scroll Lock does not work with some applications. The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 23
Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < >: Open - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 24
1. Open a text editor or word processor. 2. Hold and then press the key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 25
Bio-Protection help files. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 26
two displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy the convenience of a well-organized desktop. NOTE - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 27
security • C6 Low Power Feature with P_LVL6 I/O Support • Support for Intel® Trusted Execution Technology • Half ratio support (N/2) for Core to Bus ratio 479-ball Micro-FCBGA Processor Specifications Processor # P7450 P8600 P8600 P8700 P9500 T6400 T6600 CPU Speed 2.4G 2.4G 2.4G 2.53G 2.53G 2.0G - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 28
Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2 • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Win Flash • Wake on LAN from S3 • Wake on LAN form S5 in AC mode • System information - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 29
System Memory Item Memory Controller Memory Size DIMM socket number Supports Memory size per socket Support maximum memory size Support DIMM type Support DIMM Speed Support DIMM voltage Support DIMM package VGA Memory Memory module combinations Built-in 0MB (no on-board memory) 2 2GB - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 30
2 1 845 Mbits/s maximum Item Vendor & Model Name Seagate ST9160310AS Capacity (MB) 160 Bytes per sector 512 Data heads 2 Drive Format Disks 1 Spindle speed 5400 (RPM) Performance Specifications Buffer size 8 MB Interface SATA Internal transfer 830 rate (Mbits/sec, max) I/O data - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 31
(MB) 160 Bytes per sector 512 Data heads 2 Drive Format Disks 1 Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Item Vendor & Model Name Western - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 32
Optical Disk Drive Item Vendor PANASONIC Model UJ880A Type Super-Multi LCD 14" Specification Pioneer PLDS BDC-TD01RS DS-4E1S BD-ROM/DVD/CD WRITER 9.3 MB/S (inner) - 22.5 MB/S (outer) 4 MB SATA BD +/- RW, DVD+/-RW, CD +/-RW Drawer-Type DC 5 V +/- 5% Item Vendor/model name Screen - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 33
Item Specification Input Voltage 3.3V ±0.3V Typical Power Consumption (watt) 5W (max.) Weight 375g (max.) Physical Size (mm) 324.0(H) x 192.5(V) x 5.2(D) Electrical Interface LVDS Support Color 262,144 Viewing Angle (degree) Min. Typ. Horizontal 40 45 Vertical 40 45 CR => 10 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 34
VGA Graphic Controller Item Type Manufacturing Tech. Form Factor Package Keyboard AMD M92XT 55 nm 29mm*29mm M2 Specification Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Audio Interface Specification ENE KB926 86-/87-/91-key - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 35
security • Next generation anti-spoofing protection • Fast Finger Motion Capture • TPM v1.2 support • Graphical or scroll navigation • Unequaled "ability to acquire" Item Vendor and Model Protocol Interface Antenna Battery Foxconn Atheros AR5B91 Specification PIFA Item Vendor & model name - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 36
26 Chapter 1 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 37
, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting if a problem arises. To activate the BIOS Utility, press F2 during POST (when Press to enter Setup message is prompted on the bottom of screen). Press F2 to enter setup. The default parameter of F12 Boot Menu is set - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 38
: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Core(TM)2 Duo CPU 2100MHz WDC WD3200BEVT-22ZCT0 WD-WXEZ08P30288 Optiarc DVD RW AD-7580S V0.3207C nVidia 62.98.61.00.F9 Z060SK03C190917A7D2500 P6570 @ 2.10GHz Acer C0343F08AB34E45B45CD12447670098B8 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 39
may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings partition on hard disc drive to store operation system and restore the system to factory defaults. Control the mode in which the SATA controller should operate. - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 40
] Item Specific Help Supervisor Password controls access to the setup utility. the parameters in this screen. Settings in boldface are password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user notebook computer to your dealer to reset it. 30 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 41
careful when typing your password because the characters do not appear on the screen. 3. Press Enter. After setting the password, the computer sets the . 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the ↑ and ↓ - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 42
can enable the Password on boot parameter. 6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. Setup Notice Changes have been saved. [Continue] The password setting is complete after the user presses - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 43
menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes USB drives, the onboard hard disk drive and the DVD drive in the module bay. Phoenix SecureCore(tm) Setup Utility Information Main Security Boot Exit Boot priority order: 1. IDE0 : WDC - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 44
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Phoenix SecureCore(tm) Setup Select Menu Enter Execute Command The table below describes the parameters in this screen. F9 Setup Default F10 Save and Exit Parameter Exit Saving Changes Exit - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 45
corrupted. Use the Flash16 utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash16 Utility. NOTE: Please use the AC adaptor power supply when you run the flashit utility. If the battery pack does not contain enough power to - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 46
the hard drive and is based on BIOS V.3208. 2. THe BIOS flash package includes the following files: • ZK6_3208.WPH is the BIOS rom • WinPhlash1.6.8.8 is the BIOS windows flash tool 3. Execute " WinPhlash1.6.8.8" to update the BIOS, then choose " ZK6_3208.WPH " to continue. NOTE: If the AC adapter is - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 47
auto restart after upgraded BIOS complete. DOS Flash Utility 1. Press F2 while booting to enter the setup menu. 2. Select "Boot Menu" to change boot priority order, for example, Press F6 to set item 4: USB HDD: USB 2.0 Flash Drive to priority 1. NOTE: Please use a USB KEY, USB HDD, DVD-RW, or HDD - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 48
3. Execute the "BIOS.BAT" batch file to update BIOS 4. The image file automatically loads as shown below. 38 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 49
5. A " CAUTION : Please Do Not Remove AC Power Source." message displays 6. The BIOS updates as shown below. Chapter 3 39 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 50
Remove HDD/BIOS Password Utilities To reset a hard drive or BIOS password you require an additional PC. The utilities run on a DOS prompt on the second machine. This section provides instructions on how to remove a HDD password. If you enter the wrong hard drive password three times, the system - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 51
Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen as below. To reset the BIOS password, run BIOS_PW.EXE on a second machine as follows: 1. At a command prompt, type bios_pw 14452 0. 2. Select one string from the list. Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 52
3. Reboot the system and type the selected string (in this example qjjg9vy or 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 53
BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.). To update the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 54
EEPROM Input: dmitools /ws 01234567890123456789 Example 4: Write UUID to EEPROM Input: dmitools /wu Example 5: Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom: 1. Use a text editor, for example Notepad - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 55
Chapter 3 45 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 56
46 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 57
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 58
AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery pack. Disassembly Process The disassembly process is divided into the following stages: • External module disassembly • Main unit disassembly • LCD module disassembly - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 59
The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 60
2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). 2 1 Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 50 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 61
2. Pull it out from the slot. Removing the Lower Cover 1. See "Removing the Battery Pack" on page 49. 2. See "Removing the SD dummy card" on page 50. 3. Loosen the six captive screws in the cover as shown. 4. Carefully open the Lower Cover. Chapter 3 51 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 62
Removing the WLAN Module NOTE: Systems are configured with two or three WAN antenna cables. The following procedure shows three antenna cables. The grey antenna cable is optional and may not appear in your system. 1. See "Removing the Lower Cover" on page 51. 2. Disconnect the three antenna cables. - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 63
4. Remove the WLAN module as shown. Removing the DIMM Modules 1. See "Removing the Lower Cover" on page 51. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps 2 and 3 for the second DIMM module. Chapter 3 53 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 64
Removing the Hard Disk Drive Module 1. See "Removing the Lower Cover" on page 51. 2. Remove the single screw securing the hard disk bracket to the Lower Cover. 3. Hold the Pull Tab and slide the HDD away from the connector. 4. Pull the HDD up as shown to - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 65
5. Remove the two screws (two each side) securing the HDD to the carrier. Step HDD Carrier Size M3*3 6. Lift the HDD carrier to remove. Quantity 2 Screw Type Removing the Optical Disk Drive Module 1. See "Removing the Hard Disk Drive Module" on page 54. Chapter 3 55 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 66
2. Remove the screw securing the ODD module. Step ODD Module Size M2.5*6 Quantity 1 Screw Type 3. Insert a pen or other narrow plastic object as shown and push the ODD Module out of the bay. 56 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 67
4. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket Size M2*3 Quantity 2 Screw Type 5. Press down on the locking catch to release the ODD cover and remove. Removing the TV - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 68
2. Disconnect the antenna cable. 3. Remove the single securing screw. Step TV Tuner Module Size M2*3 Quantity 1 4. Remove the TV Tuner module as shown. Screw Type 58 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 69
Cover" on page 51. 2. Remove the four screws securing the graphics card to the thermal unit underneath. The graphics card pops up. 3. Remove the MXM card from the slot. Removing the RTC Battery 1. See "Removing the Lower Cover" on page 51. 2. Remove the RTC battery from the mainboard. Chapter 3 59 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 70
Removing the CPU 1. See "Removing the Graphics Card" on page 59. NOTE: With the graphics card removed, the GPU thermal pads are exposed. Do not allow any object to come into contact with the thermal pads as their performance will be seriously degraded if they are damaged. Replace the thermal pads if - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 71
implement and then use alcohol and a microfiber cloth to remove any residue from the heat sink. 6. Lift the CPU clear of the socket by grasping from the corners and carefully ease the CPU out from under the heat sink. WARNING:Take care to prevent the pins from becoming bent while removing the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 72
Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Rem ove Hinge Covers Rem ove Switch Cover Rem ove Keyboard Rem ove Power Saving Board Rem ove Power Board Rem ove LCD Module Upper Cover Rem ove Upper Cover Rem ove Fingerprint Reader - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 73
Step Modem Module BT Module Mainboard Thermal Module Screw M2*3 M2.5*3 M2.5*3 M2.5*5*3.2 Quantity 2 1 1 4 Removing the Hinge Covers 1. See "Removing the Battery Pack" on page 49. 2. Remove the two screw caps and screws from the Hinge Covers. Part No. 86.AD302.001 86.AD302.002 86.AD302. - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 74
M2.5*6 M2.5*4 Quantity 6 2 Screw Type 4. Turn the computer over and open the LCD module to expose the Switch Cover. IMPORTANT:The LCD module does not fully extend. Damage will occur if you attempt to extend the LCD module beyond the manufacturer's design. 5. Pull the switch cover up from the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 75
6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown. 7. Place the switch board on the keyboard. 8. Disconnect the function board from the main unit by lifting the FFC lock and removing the FFC as shown. Chapter 3 65 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 76
power board from the main unit by lifting the FFC lock and removing the FFC as shown. Removing the Power Save Board 1. See "Removing the LCD Module" on page 68. 2. Disconnect the Power Save Board from the Function Board by lifting the FFC lock and removing the FFC as shown. 3. Remove - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 77
Size M2.5*4 Quantity 3 3. Remove the power board by sliding it out from the securing tab as shown. Screw Type Removing the Keyboard 1. See "Removing the Switch Cover" on page 63. 2. Pull up on the center rear of the keyboard until the Keyboard snaps free of the securing tabs on both sides of the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 78
still attached to the Mainboard FFC - do not pull on the keyboard. 3. Lay the keyboard face down on the touchpad. 4. Unlock the connector and pull the FFC to remove it from the Mainboard. 5. Remove the keyboard from the chassis. Removing the LCD Module 1. See "Removing the WLAN Module" on page 52 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 79
3. Turn the computer over. Remove the two securing screws as shown. Step LCD Module Size M2.5*5 Quantity 2 Screw Type Chapter 3 69 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 80
4. Starting at the LCD module, completely remove the Antenna cable from the cable channel. 5. Rest the computer on its side with the LCD Module open and push the Antenna cable through the chassis as shown. 70 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 81
6. Disconnect the LCD cables from the Mainboard and remove the cable from the cable channel as shown. 7. Remove the two securing screws from the left LCD hinge. Step LCD Module Size M2.5*5 Quantity 2 Screw Type Chapter 3 71 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 82
8. Remove the two securing screws from the right LCD hinge. Step LCD Module Size M2.5*5 Quantity 2 9. Carefully remove the LCD Module from the chassis. Screw Type Removing the Upper Base 1. See "Removing the LCD Module" on page 68. 72 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 83
2. Turn the computer over. Remove the nine screws on the bottom panel. Step Upper Cover Size M2.5*6 Quantity 9 Screw Type 3. Turn the computer over. Remove the 13 securing screws on the top panel. Step Upper Cover (red callout) Size M2.5*6 Quantity 13 Screw Type Chapter 3 73 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 84
4. Turn the computer over and disconnect the four cables from the mainboard. D A C B Unlock the connector and disconnect A as shown. Unlock the connector and disconnect B as shown. Unlock the connector and disconnect C as shown. Unlock the connector and disconnect D as shown. 74 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 85
edge of the Upper Base upward. 7. Completely remove the Upper Base from the Lower Base. Removing the Finger Print Reader NOTE: Only the Discrete SKU supports Finger Print Reader technology. 1. See "Removing the Upper Base" on page 72. Chapter 3 75 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 86
2. Lift the FFC locking latch, as shown, to disengage the cable and disconnect the main board FFC. 3. Open the FFC locking latch as shown and remove the FFC. 4. Remove the three securing screws on the bracket. Step Finger Print Reader Size M2*3 Quantity 1 Screw Type 76 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 87
5. Pull the fingerprint reader out from under the securing brackets as shown. Removing the Multifunction Board 1. See "Removing the Upper Base" on page 72. 2. Open the FFC locking latch and remove the FFC from the Mainboard. Chapter 3 77 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 88
3. Remove the single securing screw from the Multifunction board. Step Multifunction Board Size M2.5*3 Quantity 1 4. Lift the Multifunction Board clear of the casing. Screw Type Removing the Modem Module 1. Remove the Upper Base. See "Removing the Upper Base" on page 72. 78 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 89
2. Remove the two screws securing the Modem to the Mainboard. Step Modem Module Size M2*3 Quantity 2 Screw Type 3. Lift the Modem Module clear of the Mainboard as shown. IMPORTANT:The back of the modem board is plugged into the mainboard. Be sure to lift straight up - do not twist the board or - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 90
Module 1. See "Removing the Upper Base" on page 72. 2. Grasp the cable as shown and pull to disconnect from the Bluetooth module. 3. Lift the bluetooth board from the adhesive securing it to the Lower Cover. Removing the Mainboard 1. See "Removing the Upper Base" on page 72. 2. Disconnect the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 91
4. Disconnect the cable to the Bluetooth board. 5. Disconnect the Speaker wires. 6. Grasp the RJ-11 cable and remove it from the Mainboard as shown. Chapter 3 81 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 92
7. Remove the single securing screw. Step Mainboard Size M2.5*3 Quantity 1 8. Lift the mainboard right side first to remove from the base. Screw Type Removing the Thermal Module 1. See "Removing the Mainboard" on page 80. 2. Turn the Mainboard over and place on a clean surface. 82 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 93
3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Loosen the three captive screws from the Thermal Module CPU heat sink in reverse numerical order, from 3 to 1. 2 3 1 5. Remove the four screws from the Thermal Module. Step CPU Thermal Module Size M2.5*3 Quantity 4 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 94
both sides and lift it clear of the Mainboard. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pads shown below, reuse the original thermal protection pad with the new Thermal Module. Removing the CPU (Alternate Procedure) NOTE: Use this procedure only if you are - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 95
2. Turn the CPU socket latch 180 degrees counterclockwise to the Unlock position. 3. Lift the CPU clear of the socket. Removing the Speaker Modules 1. See "Removing the Mainboard" on page 80. Chapter 3 85 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 96
2. Remove the three securing screws from the Speaker Modules. Step Speaker Module Size M2.5*2 x 6mm flat head 3 Quantity Screw Type 3. Pull the subwoofer module up from the rubber dampers on the securing tabs as shown. IMPORTANT:Do not lift the subwoofer out from the edges as contact with the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 97
5. Lift the speaker module away from the lower base as shown 6. Remove the speaker wire from the channel as shown. Chapter 3 87 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 98
LCD Module Disassembly Process LCD Module Disassembly Flowchart Remove LED Panel from Main Unit before proceeding Rem ove LED Bezel Rem ove Camera Module Rem ove LED Panel Rem ove LED FPC Cable Rem ove LED Brackets Rem ove Antenna Screw List Step LCD Bezel Camera Module LCD Panel LCD Brackets - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 99
2. Remove the six screw caps and screws as shown. Step LCD Bezel Size M2.5*5 Quantity 6 Screw Type 3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown. 4. Lift the bezel away from the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 100
not to pull the bezel away from the panel. 5. Disconnect the microphone cable from the panel assembly. Removing the Camera Module 1. See "Removing the LCD Bezel" on page 88. 2. Disconnect the camera from the camera cable. 3. Lift the Camera Module out fo the assembly. The Camera Module is secured - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 101
Removing the LCD Panel 1. See "Removing the Camera Module" on page 90. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw. Step LCD Panel (red callout) LCD Panel (green callout) Size M2.5*5 M2.5*3 Quantity 2 1 Screw Type Chapter 3 91 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 102
of the casing as shown. Removing the LCD Brackets and FPC Cable 1. See "Removing the LCD Panel" on page 91. 2. Remove the four securing screws (two on each side) from the LCD Panel brackets. 2 Step LCD Brackets Size M2*3 Quantity 4 3. Turn the LCD Panel over on a clean surface. 4. Remove the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 103
7. Remove the LCD brackets by pulling them away from the LCD Panel. Removing the Antennas 1. See "Removing the LCD Panel" on page 91. 2. Remove the screws holding the antennas in place. 3. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions. Chapter - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 104
4. Remove the adhesive strips securing the left and right antennas to the LCD module and lift the antennas clear. 5. Remove the antenna cables and assembly from the LCD module. 94 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 105
it in place with the tape. 2. Replace the left Antenna in the LCD Cover as shown and secure it in place with the tape 3. Run the cables under the adhesive strips. 4. Insert the left antenna cable into the guides at the bottom of the LCD cover. 5. Replace the screws to secure the antennas in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 106
the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3. 3. Turn the panel over. Insert the LCD Panel cable 4. Run the LCD cable as shown and press down into the LCD Panel as shown (1). Secure the cable along the length of - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 107
7. Ensure the WIFI Antenna Cables pass under the the bracket as shown. 8. Replace the four screws to secure the panel within the LCD module. IMPORTANT:When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with 'X'. These slots are reserved for the Bezel - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 108
2. Press down the sides of the bezel, working toward and press in the areas marked to snap it into place. the top edge. 3. Press down the top edge to complete the process. IMPORTANT:Ensure there are no gaps between the LCD Cover and the Bezel. 4. Replace the six securing screws and screw caps - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 109
Main Module Reassembly Procedure Replacing the Speaker Modules 5. Place the speaker module into the lower base as shown 6. Push the subwoofer module onto the securing tabs as shown. IMPORTANT:Do not hold the subwoofer by the edges as contact with the speakers can damage the unit. Chapter 3 99 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 110
to secure the Speaker Modules. Step Speaker Module Size M2.5*2 x 6mm flat head 3 Quantity 8. Replace the speaker wire into the channel as shown. Screw Type Replacing the CPU (Alternate Procedure) IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 111
replacing the Thermal Module. The following thermal pads are approved for use: • Silmore GP50 • Honeywell • Jet Motor 7762 The following thermal compounds are approved for use: • Eapus XR-PE 1. Remove all traces of thermal grease or pad adhesive from the Graphics Card and CPU using a lint-free - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 112
the Graphics card. If using Thermal Grease, there is no need to spread it manually, CPU, place the Thermal Module onto the mainboard with both hands. 3. Hold the module on both sides and place it onto the Mainboard. 4. Replace the four screws to secure the Thermal Module to the mainboard. Step CPU - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 113
5. Fasten the three captive screws to the Thermal Module CPU heat sink in numerical order, from 1 to 3. 2 3 1 6. Connect the fan cable to the mainboard. Replacing the Mainboard 1. Lift the mainboard right side first to remove from the base. Chapter 3 103 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 114
2. Replace the single securing screw. Step Mainboard Size M2.5*3 Quantity 1 3. Grasp the RJ-11 cable and insert it into the Mainboard as shown. Screw Type 4. Connect the Speaker wires. 104 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 115
5. Connect the cable to the Bluetooth board. 6. Connect the FFC connecting to the Multifunction board. Replacing the Bluetooth Board 1. Place the bluetooth board onto the adhesive to secure it to the Lower Cover. Take care to align the mounting pin. Chapter 3 105 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 116
2. Connect the cable to the Bluetooth module. 106 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 117
Replacing the Modem Module 1. Connect the modem cable as shown. 2. Replace the Modem Module on the Mainboard. 3. Align the screw sockets and replace the two screws. Step Modem Module Size M2*3 Quantity 2 Screw Type Chapter 3 107 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 118
Replacing the Multifunction Board 1. Insert the Multifunction Board into the casing, ensuring that the USB Port is accessible through on the FFC cable to secure it on the casing. 4. Ensure the locating pins is correctly seated and replace the single securing screw. Locating Pin 108 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 119
screws Cover, making sure the tabs align with the slots in the upper cover. 3. Replace the Touchpad FFC. 4. Replace the Mainboard FFC. Replacing the Upper Cover WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 5. Ease the lower casing - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 120
6. Starting with the sides, press down all around the perimeter of the cover to secure it in place. 110 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 121
7. Reconnect the four FFC cables to the mainboard. D A Connect A as shown and lock the connector. C B Connect B as shown and lock the connector. Connect C as shown and lock the connector. Connect D as shown and lock the connector. Chapter 3 111 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 122
8. Replace the 13 securing screws on the top panel. Step Upper Cover (red callout) Size M2.5*6 Quantity 13 Screw Type 9. Turn the computer over. Replace the nine screws on the bottom panel. Step Upper Cover Size M2.5*6 Quantity 9 Screw Type 112 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 123
Replacing the LCD Module 10. Carefully place the LCD Module into the chassis, making sure to align the mounting pins on the LCD brackets with the well son the Lower Cover. 11. Replace the two securing screws for the left LCD hinge. Step LCD Module Size M2.5*5 Quantity 2 Screw Type Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 124
12. Replace the two securing screws for the right LCD hinge. Step LCD Module Size M2.5*5 Quantity 2 Screw Type 13. Connect the LCD cable to the Mainboard and insert the cable into the cable channel as shown. 14. Rest the computer on its side with the LCD Module open and push the Antenna cable - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 125
15. Starting from the LCD module, insert the Antenna cable into the cable channels as shown. Note how the on the upper cover 16. Close the lid, turn the computer over, and replace the two screws to secure the LCD panel as shown. Step LCD Module Size M2.5*5 Quantity 2 Screw Type Chapter 3 115 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 126
edge first, into the Upper Cover as shown. Ensure that the six tabs are correctly seated. 3. Press down both sides of the keyboard to secure it in place. Replacing the Power Switch Board 1. Insert the the Power Board into the Switch Cover by sliding it under the securing tab as shown. 116 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 127
screws to secure the Power Save Board to the Switch Cover as shown. Step Switch Cover (red callout) Size M2.5*4 Quantity 3 Screw Type Replacing the Power Save Board 3. Replace the two screws to secure the Power Save Board to the Switch Cover as shown. Step Switch Cover (red callout) Size M2 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 128
by inserting the FFC and closing the FFC lock as shown. Replacing the Switch Cover CAUTION: Using tools to remove the Switch Cover Cover. 1. See "Removing the Battery Pack" on page 49. 2. See "Removing the Hinge Covers" on page 63. 3. Place the switch board on the keyboard. 4. Connect the power board - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 129
, making sure the pins in the lower left and right corners are under the upper cover. IMPORTANT:Make sure that the six tabs along the keyboard edge are on top of the keyboard and hold it in place. 7. Push the switch cover into place. 8. Close the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 130
six screws on the bottom of the computer. Step Switch Cover (red callout) Switch Cover (cyan callout) Size M2.5*6 M2.5*4 Quantity 6 2 Screw Type Replacing the Hinge Covers IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 131
2. Replace the two securing screws and caps. Step Hinge Covers Size M2.5*4 Quantity 2 Screw Type Chapter 3 121 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 132
into the socket, then follow the instructions provided in "Replacing the CPU (Alternate Procedure)" on page 100. 4. Apply a small amount of thermal grease or the supplied thermal pad to the centre of the heat sink. There is no need to spread grease manually, the force used during the installation - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 133
sink into place. 7. Tighten the three screws of the CPU heat sink in the indicated order: 1, 2, 3. 1. 1 1. 3 1. 2 Replacing the RTC Battery 1. Insert the RTC battery into the socket in the mainboard. Replacing the Graphics Card The following thermal pads are approved for use: • Silmore GP50 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 134
from the heat sink using a lint-free cloth or cotton swab and Isopropyl Alcohol, manually, the force used during the installation of the Thermal Module is sufficient. 4. Insert the MXM card into the slot. 5. Push the graphics card into place and insert the four screws to secure the graphics card - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 135
Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown 4. Replace the securing screw. until the bezel is flush with the casing. Chapter 3 125 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 136
Replacing the Hard Disk Drive Module 1. Place the HDD carrier on the HDD. 2. Replace the two securing screws. 3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface. 4. Replace the single screw to secure the hard disk bracket to the - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 137
shown. 1. Insert the DIMM Module flush with the connector and press down to lock in place. Chapter 3 127 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 138
to the module. NOTE: The White cable goes to the upper terminal (TR 1), the black cable to the lower terminal (TR 2), and the grey cable to the middle terminal (TR 3). Step WLAN Module Size M2*3 Quantity 1 Replacing the TV Tuner 1. Insert the TV Tuner module as shown. Screw Type 128 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 139
2. Connect the antenna cable. 3. replace the single securing screw. Step TV Tuner Module Size M2*3 Quantity 1 Screw Type Chapter 3 129 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 140
Replacing the Lower Cover 1. Replace the Lower Cover, inserting the tabs on the bottom edge first, as shown. 2. Tighten the six captive screws in the cover as shown. Replacing the SD Card Dummy Tray 1. Insert the SD Card and push into the slot until flush with the chassis cover. 130 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 141
Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2). 2. Slide the battery lock/unlock latch to the lock position. 2 1 Chapter 3 131 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 142
132 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 143
Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards LCD Failure Internal Keyboard Failure Support Information" on page 215. Chapter 4 133 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 144
Power On Issue If the system doesn't power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 134 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 145
the problem. fan airways are free of obstructions. 5. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 6. Remove any recently installed software. 7. If the Issue is still not resolved, see "Online Support - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 146
No Display Issue If the Display doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 136 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 147
cards and CD/DVD discs. Restart the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see "Disassembly Process" on page 48). 8. If the Issue is still not resolved, see "Online Support - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 148
same locations on the screen), the LCD is faulty and should be replaced. See "Disassembly Process" on page 48. 4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the computer is not running on battery alone as this may reduce - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 149
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 150
If the Touchpad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 140 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 151
time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio driver. 5. Ensure that all volume controls Support Information" on page 215. Chapter 3 141 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 152
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 142 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 153
at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´ . Select the Levels tab. 6. Increase the volume to the maximum setting and click OK. 7. Test the microphone hardware: a. Support Information" on page 215. Chapter 3 143 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 154
the onscreen information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/ DVD drive is set as the first boot device - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 155
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Chapter 3 145 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 156
that the media is clean and scratch free. 3. Try an alternate disc in the drive. 4. Ensure that AutoPlay is enabled: a. Navigate to Start´ Control Panel´ Hardware and Sound´ AutoPlay. b. Select Use AutoPlay for all media and devices. c. In the Audio CD and DVD Movie fields, select the desired player - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 157
correctly. 5. Replace the ODD. See "Disassembly Process" on page 48. Drive Read Failure If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the problem. 1. Remove and clean the failed disc. 2. Retry reading the CD or DVD. d. Test the drive using - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 158
connectors on the drive, motherboard, and cables. b. Check for bent or broken pins on the drive, motherboard, and cable connections. c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced. 4. Replace the ODD. See "Disassembly Process" on - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 159
USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3 149 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 160
Antenna OK Check WLAN/Wi MAX Card NG Swap WLAN/ WiMAX Card OK Check Function Board NG Swap Function Board Swap Mainboard Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Start Check - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 161
EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check Function/B to MB connection Reconnect the NG Function/B to MB FFC cable OK Check Function/B and FFC NG Swap - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 162
Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start OK Check Fan power cable NG OK Reconnect the cable to the Mainboard Check Fan NG Swap the Thermal Module OK CPU Heatink well seated? NG Seat it well OK Check - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 163
"Online Support Information" on page 215. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: 1. Check Drive whether is - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 164
them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Power-on the computer. 5. Determine - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 165
period for all DIMMs Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct Program the DRAM Timing & and DRAM Control registers Program ODT Perform steps required before memory init Chapter 3 155 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 166
0x43 Description Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings Enable DRAM Channel I/O Program DRAM throttling and throttling event registers Setup DRAM control register for normal operation and enable Enable RCOMP Clear - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 167
root bridge handle Notify pci bus driver starts to program the resource Reset the host controller IdeBus begin initialization Report that the remote terminal is being disabled Report that the remote terminal is being enabled Keyboard reset USB Keyboard disable Keyboard detection Report that the usb - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 168
PEI_PLATFORM_STAGE2 PEI_SB_SMBUS_ARP_DISABLED PEI_HOST_TO_SYSTEM PEI_MEMORY_INIT PEI_S3_RESUME PEI_CLOCK_GEN PEI_OP_PRESENCE PEI_FIND_FV PEI_H2O_DEBUG_IO PEI_H2O_DEBUG_COMM PEI_RESERVED PEI_OEM_DEFINED PEI_DXE_IPL Each Driver entry point used in 80_PORT Code 0x30 0xB6 0xB8 0xB9 0xBA 0xBB 0xBC 0xBE - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 169
Code 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 0xC9 0xD9 0x45 0xD6 0xD7 0xD5 0xDA 0xDB 0xDD 0xE7 0xE8 0xE9 0xED 0xEC 0xF6 0xF7 0xF8 0xFB 0xFC 0xFD 0x97 0x98 0x99 0x82 0x83 0x84 0x85 0x88 0x89 0x60 0x8B 0x62 0x8D 0x8E Description MONOTONIC_COUNTER WATCH_DOG_TIMER SECURITY_STUB DXE_CPU_IO CF9_RESET PC_RTC - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 170
Code 0x8F 0x70 0x71 0x72 0x73 0x75 0x76 0x6C 0x6D 0x6E 0x6F 0x74 0xFA 0x90 0x78 0x86 0x87 0x8A 0x7C 0x7D 0x7E 0x7F 0x9E 0x9F 0x8C 0xF9 0x72 0xBD 0x8D 0x8E 0x8F 0xA0 0xB3 0xB4 0xB7 0x9B 0xA9 0x9C 0x9D 0xCB 0xB5 0x11 Description LEGACY_INTERRUPT BIOS_KEYBOARD BIOS_VEDIO MONITER_KEY LEGACY_BIOS - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 171
Code 0xB0 0xB1 Description JAPANESE DXE_UNICODE_COLLACTION Each SmmDriver entry point used in 80_PORT Code 0xD4 0xDE 0xCC 0xD2 0xDF 0xD0 0xCA 0xFE 0xD8 0x90 0x91 0x92 0x93 0x94 0x95 0xD3 Description SMM_ACCESS SMM_CONTROL SMM_BASE SMM_RUNTIME SB_SMM_DISPATCH SMM_THUNK SMM_ACPI_SW_CHILD - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 172
162 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 173
Conn. Speaker Amplifier IC Subwoofer Conn. LCD Wire Pin PU3 CN5 PU5 CN4 CN6 U11 U13 U14 SW2 CN8 CN11 HE1 Description Charge PWM IC Keyboard FFC Conn. CPU Core PWM IC MMB Conn. TouchPad Conn. Acer ID ROM EC (KBC) System BIOS TouchPad Switch Modem Card Conn. Ext. USB/Card Reader Conn. Hall Sensor IC - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 174
CN16 CN18 U27 CN22 CN24 CN30 CN20 PU7 CN15 U26 U29 CN25 CN27 PU9 Description CPU Socket Battery Conn. Mini Card Conn. HDD Conn. Thermal Protection IC RTC Socket ODD Conn. Mini Card Conn. MXM Card Conn. +1.05V PWM Fan Conn. Northbridge Southbridge Memory DIMM Memory DIMM 3V/5V PWM IC Pin U22 PJ1 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 175
enter to BIOS Setup menu. However, if it is necessary to bypass the password check, users need to short the HW Gap to clear the password by performing the following procedure: 1. Power off the system, and unplug the AC and Battery from the machine. 2. Open the Hard Drive and RAM doors. 3. Remove - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 176
7. Restart system. Press F2 key to enter BIOS Setup menu. If there is no Password request, the BIOS Password has been successfully cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password). 166 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 177
. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Disk should be prepared - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 178
168 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 179
chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the Aspire 5739. Refer to this chapter whenever ordering made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 180
Aspire 5739 Exploded Diagrams Main Module 1 2 3 4 7 5 6 Item 1 2 3 4 Description Subwoofer Speaker Lower Cover Upper Cover Part No. 23.PDS07.001 23.PDS07.002 60.PDP07.001 60. - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 181
Aspire 5739 FRU List Category Adapter Battery Board Description ACER P/N Adapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP-65JH DB A, LV5 LED LF Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DB A, LV5 LED LF Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue PA-1900-34AR, LV5 LED LF Adapter HIPRO 90W 19V 1.7x5. - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 182
ACER P/N TU.23100.015 Foxconn VGA Card AMD M92XT DDRII 512M 500MHz 64*16 MXM 3.0 Type A w/ Hynix H5PS1G63EFR-20L Foxconn VGA Card AMD M92XT DDRII 512M 500MHz 64*16 MXM 3.0 Type A w/ Samsung K4N1G164QE-HC20 MSI VGA Card .PDS07.001 BATTERY SAVING BOARD 55.PDS07.002 USB BOARD W/CARD READER 55.PDS07 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 183
Category Description BLUETOOTH CABLE FFC CABLE - USB/B TO MB FFC CABLE - POWER/B TO MB ACER P/N 50.PDS07.001 50.PDS07.002 50.PDS07.003 FFC CABLE - BATTERY/B TO MB 50.PDS07.004 FFC CABLE - MMB TO MB IN MIDDLE COVER 50.PDS07.005 FFC CABLE - TP TO TP/B IN UPPER CASE FFC - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 184
Category HINGE COVER - L Description ACER P/N 42.PDS07.004 CPU/Processor Optical Disk Drive DUMMY CARD READER HEATSINK FOR UMA 42.PDS07.005 33.PDS07.001 CPU Intel Core2Dual T9550 PGA 2.66G 6M 1066 35W E-0 CPU Intel Core2Dual P8700 PGA 2.53G 3M 1066 25W R-0 CPU INTEL CORE2DUAL P9500 PGA 2.53G - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 185
104KS Black Danish Glossy Keyboard ACER AC7G JM70 104KS Black FR/Arabic Glossy Keyboard ACER AC7G JM70 104KS Black French Glossy Keyboard ACER AC7G JM70 104KS Black German Glossy Keyboard ACER AC7G JM70 103KS Black Greek Glossy Keyboard ACER AC7G JM70 104KS Black Hungarian Glossy Keyboard ACER AC7G - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 186
Category LCD Description Keyboard ACER AC7G JM70 104KS Black Turkish Glossy Keyboard ACER AC7G JM70 104KS Black UK Glossy Keyboard ACER AC7G JM70 103KS Black US International Glossy Keyboard ACER AC7G JM70 103KS Black US International w/ Hebrew Glossy Keyboard ACER AC7G JM70 104KS Black US w/ - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 187
PDS07.004 Mainboard LCD BRACKET W/HINGE - R LCD BRACKET W/HINGE - L CCD MODULE SUYIN 1.0M CCD MODULE CN1014-S36B-OV01-1 CHICONY 1.0M 33.PDS07.004 33.PDS07.005 57.PDA07.001 57.PDA07.002 MAINBOARD UMA GM45 ICH9M W/CARD READER W/O CPU RAM MAINBOARD DIS PM45 ICH9M W/CARD READER W/O CPU RAM MB.PDT06 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 188
Category Memory Heatsink Description ACER P/N Memory SAMSUNG SO-DIMM DDRIII 1066 1GB NAME PLATE - AS5739 POWER BUTTON RUBBER HINGE COVER RUBBER LCD RUBBER CIRCLE LCD SIDE RUBBER RUBBER FOOT - FRONT RUBBER FOOT - BLACK L RUBBER FOOT - BLACK R THERMAL COVER RUBBER 40.PDS07.001 47.PDS07.001 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 189
M2.5*4.0-I(NYLOK)EU SCREW M2.5*6-I(BNI)(NYLOK) SCREW M3*0.5+3.5I SCREW M2.0*3.0-I-NI-NYLOK IRON SCREW M2.0*3.0-I(NI)(NYLOK)IRON SCREW M2.0*3.0-I(BKAG)(NYLOK) IRON Acer P/N. 86.T23V7.009 86.A08V7.004 86.TDY07.003 86.A08V7.005 86.PDS07.001 86.EDM07.002 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 190
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Aspire EME Finland A EME Israel A EME Eastern A Europe EME Spain A EME Austria A Acer Part No LX.PDS0X.0 43 LX.PDS0X.0 42 LX.PDS0X.0 40 LX.PDS0X.0 39 LX 754G32Mn VHP32ATAT1 MC M92XT512CFbk 2*2G/320/6L/ 5R/CB_n2_FP_1.0D_GEb_DE11 CPU C2DT6400 C2DT6500 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 192
Portugal Turkey South Africa South Africa Ukraine Russia Italy Middle East Luxembo urg Sweden Acer Part No LX.PDS0X.0 33 LX.PDS0X.0 28 LX.PDS0X.0 27 LX.PDS0X -754G32Mn VHP32ATSE1 MC M92XT512CFbk 2*2G/320/6L/ 5R/CB_n2_FP_1.0D_GEb_FI13 CPU C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 193
Middle East Middle East Middle East Middle East Middle East China Hong Kong Japan Acer Part No LX.PDS0X.0 13 LX.PDS0X.0 03 LX.PDS0X.0 08 LX AS5739G-873G32Bn VHP32AJP1 MC M92XT512CFbk 2G+1G/320/BT/ 6L/ CB_n2_FP_1.0D_GEb_JA11_M33 CPU C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 194
Luxembo urg Eastern Europe Eastern Europe Eastern Europe Eastern Europe Eastern Europe Russia Acer Part No LX.PDS0X.0 01 LX.PEM0X.0 42 LX.PEM0X.0 41 AS5739G-754G32Mi VHP32ATRU1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_abg_1.0D_GEb_RU11 CPU C2DP870 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 195
Hungary Spain Israel Middle East Middle East Italy Greece Portugal Middle East Middle East Acer Part No LX.PEM0X.0 31 LX.PEM0X.0 33 LX.PEM0X.0 30 LX.PEM0X 754G32Mn EM VHP32ATME4 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_RU61 CPU C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 196
Switzerla nd Middle East Middle East Middle East UK Canada USA USA WW USA China Acer Part No LX.PEM0X.0 10 LX.PEM0X.0 08 LX.PEM0X.0 06 LX.PEM0X -742G32Mn VHP32ATCN1 MC N10PGE11GBCFbk 1*2G/320/ BT/6L/5R/ CB_n2_FP_1.0D_GEb_SC11 CPU C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 0 C2DP755 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 197
UK France UK UK France Russia France Middle East Italy Italy Belgium Eastern Europe Austria Germany Acer Part No LX.PDR0X.0 47 LX.PDR0X.0 50 LX.PDR0X.0 49 LX.PDR0X.0 48 LX N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_DE13 CPU C2DP735 0 C2DT6400 C2DT6500 C2DT6500 C2DP735 0 C2DT6600 C2DP735 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 198
Hungary Eastern Europe Switzerla nd Eastern Europe Denmark France Greece Italy UK Finland Spain Eastern Europe Acer Part No LX.PDR0X.0 34 LX.PDR0X.0 35 LX.PDR0X.0 36 LX.PDR0X.0 37 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_RU23 CPU C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 199
Middle East Middle East Middle East Middle East Middle East Luxembo urg Holland Portugal Acer Part No LX.PDR0X.0 26 LX.PDR0X.0 30 LX.PDR0X.0 20 LX.PDR0X -874G50Mn VHP32ATPT1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_PT12 CPU C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 200
South Africa South Africa Turkey Norway Poland China Hong Kong Japan Japan South Africa Acer Part No LX.PDR0X.0 07 LX.PDR0X.0 06 LX.PDR0X.0 04 LX.PDR0X -874G50Mn EM VHP32ATZA2 MC N10PGE11GBCbk 2*2G/500_L/6L/ 5R/CB_n2_1.0D_GEb_EN16 CPU C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 201
Austria Norway Holland Sweden Eastern Europe Eastern Europe Eastern Europe Eastern Europe Finland Portugal Acer Part No LX.PEL0X.04 0 LX.PEL0X.04 1 LX.PEL0X.04 2 874G50Mn VHP32ATPT1 MC N10PGE11GBCbk 2*2G/500_L/ 6L/5R/CB_n2_1.0D_GEb_PT12 CPU C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 202
Middle East Poland Turkey UK Ukraine Switzerla nd Middle East Middle East Middle East France Germany Acer Part No LX.PEL0X.02 5 LX.PEL0X.02 4 LX.PEL0X.02 3 LX. -874G50Mn VHP32ATDE1 MC N10PGE11GBCbk 2*2G/500_L/ 6L/5R/CB_n2_1.0D_GEb_DE13 CPU C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 203
Middle East Israel Spain Hungary Eastern Europe Canada USA China WW WW WW China Hong Kong Acer Part No LX.PEL0X.00 7 LX.PEL0X.01 1 LX.PEL0X.01 2 LX. 0D_GEb_EN91 AS5739-661G25Mn LINPUSAHK2 UMACbk 1*1G/250/BT/6L/5R/ CB_n2_1.0D_GEb_EN91 CPU C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 C2DP870 0 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 204
AAP AAP WW WW Country Japan Japan WW WW Acer Part No LX.PDT0X.0 02 LX.PDT0X.0 01 UMACbk 1*1G/160/BT/6L/ CB_abg_1.0D_GEb_EN11 CPU C2DP870 0 C2DP870 0 C2DT6400 C2DT6400 Model AS5739G- 754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn LCD NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 205
-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn LCD NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 206
-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mi LCD NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 207
-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn AS5739G-874G50Mn LCD NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NLED15 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 208
872G32Mn AS5739-872G32Mn AS5739-642G16Mi AS5739-641G16Mi LCD NLED15.6WXGAG NLED15.6WXGAG NLED15.6WXGAG NSM8XS NSM8XS Extra SW1 McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee Card Reader 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 209
McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee N N McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee Card Reader 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 210
McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee N McAfee McAfee McAfee McAfee McAfee McAfee McAfee N McAfee McAfee Card Reader 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 211
McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee N N Card Reader 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 212
McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee McAfee Card Reader 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 213
NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS Extra SW1 McAfee McAfee N N McAfee N N McAfee McAfee N N Card Reader 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in 1-Build in 5 in AS5739G-754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn Wireless LAN SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 214
754G32Mn AS5739G-754G32Mn AS5739G-754G32Mn Wireless LAN SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MABG SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW Bluetooth N N N N N N N N N N N N BT 2.1 BT 2.1 BT 2.1 BT 2.1 N N N N N N N N N N N - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 215
SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW Wireless LAN1 SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW Bluetooth N N N N N N N N N N N N N BT 2.1 BT 2.1 BT 2.1 BT 2.1 N BT 2.1 N N N N N BT 2.1 N N N N N N N N N N N N N - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 216
SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW Wireless LAN1 SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MABG SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW Bluetooth N N N N N N N N N N N N N N N N N N N N N N N N N BT 2.1 BT 2.1 BT 2.1 BT - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 217
-872G32Mn AS5739-642G16Mi AS5739-641G16Mi Wireless LAN SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP3x3MMW SP3x3MMW SP3x3MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MMW SP1x2MABG SP1x2MABG Bluetooth N N N N N N N N N N N N N N N N N N N N N N N N N N BT 2.1 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 218
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functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 5739 series Compatibility Test - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 220
Microsoft® Windows® Vista Environment Test BRAND Adapter DELTA DELTA HIPRO HIPRO LITE-ON LITE-ON Audio Codec Realtek Battery PANASONIC SAMSUNG SANYO SANYO SIMPLO SONY SONY Bluetooth Foxconn Camera Chicony Suyin Card Reader N/A CPU INTEL INTEL INTEL INTEL INTEL INTEL Type Description 65W 90W 65W - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 221
TOSHIBA TOSHIBA TOSHIBA TOSHIBA WD WD WD WD Keyboard ACER Type C2DP8800 C2DP9500 C2DT6400 C2DT6500 C2DT6600 C2DT9550 C2DT9600 C2DT9800 Description CPU Intel Core2Dual P8800 PGA 2.66G 3M 1066 25W R-0 CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W E-0 CPU Intel Core2Dual T6400 PGA 2.0G 2M 800 35W - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 222
AR8131L NLED15.6WX GAG NLED15.6WX GAG NLED15.6WX GAG NLED15.6WX GAG NLED15.6WX GAG LED LCD AUO 15.6"W WXGA Glare B156XW02 V0 LF 220nit 8ms 500:1 LED LCD CMO 15.6"W WXGA Glare N156B6-L04 LF 220nit 8ms 500:1 LED LCD CMO 15.6"W WXGA Glare N156B6-L06 LF 220nit 8ms 500:1 LED - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 223
DRIVE 12.7mm Tray DL 8X TS-L633B LF W/O bezel SATA Fomosa21 Remote Controller RC804V-B EU Formosa21 Remote Controller RC804V-B EN Formosa21 Remote Controller RC804V-B SC Formosa21 Remote Controller RC804V-B TC SB Chipset Intel CS ICH9M Antivirus application McAfee WNC Passive Antenna DVB-T Mini-card - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 224
LAN Foxconn INTEL INTEL INTEL INTEL Type PIFA 3rd WiFi 1x2 BGN SP1x2MABG SP1x2MMW SP1x2MMW SP3x3MMW Description PIFA Foxconn Wireless LAN Atheros AR5B91 1x2 BGN Lan Intel WLAN 512AG_MMWG Shirley Peak 5100 MM#897004 Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 Lan Intel - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 225
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Training materials • Bios updates • Software utilities - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 226
216 Chapter 3 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 227
Problems 134 CPU 60 D DIMM Module 53 Display 4 display hotkeys 7 E EasyTouch Failure 151 Euro 14 External Module Disassembly Flowchart 49 F Features 1, 5 Fingerprint Reader Failure 152 FLASH Utility 35 Flash Utility 35 Index FPC Cable 92 FRU (Field Replaceable Unit) List 169 H Hard Disk Drive - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 228
N No Display Issue 136 O Online Support Information 215 optical drive module 55 P Panel 5 Bottom 10 Power On Failure 134 S speakers hotkey 7 System Block Diagram 4 T Test Compatible Components 209 Thermal Unit Failure 152 Top 163 Touchpad Failure 140 Troubleshooting Built-in KB Failure 139 EasyTouch - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 229
volume hotkeys 7 W Windows 2000 Environment Test 210 Wireless Function Failure 150 Chapter 3 219 - Acer Aspire 5739G | Acer Aspire 5739G Series Service Guide - Page 230
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