Acer Aspire 5749Z Aspire 5349, 5749, 5749Z Service Guide
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- Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 1
Aspire 5349, 5749 & 5749Z SERVICEGUIDE - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 2
the table below for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2011 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 3
following conventions are used in this manual: ! WARNING: Indicates a potential process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output -m Keyboard keys are shown in bold italics. Example: After entering data, press Enter - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 4
up-to-date information available on the Website. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in this - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 5
1-6 Wireless and networking 1-7 Dimension and Weight 1-7 Power Adapter and Battery 1-7 Input and Controls 1-8 I/O Ports 1-8 Optional Items 1-8 Warranty 1-8 Eco-compliance 1-8 Environment 1-9 Software 1-10 Notebook Tour 1-11 Touchpad Basics 1-18 Using the Keyboard 1-19 Windows Keys 1-20 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 6
Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Advanced 2-8 Security 2-9 Power 2-13 Boot 2-14 Exit 2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 7
HDD (Hard Disk Drive) Removal 3-18 Hard Disk Drive Installation 3-19 RTC (Real Time Clock) Battery Removal 3-20 RTC Battery Installation 3-20 WLAN (Wireless Local Area Network) Module Removal . . . 3-21 WLAN Module Installation 3-23 Bluetooth Module Removal 3-24 Bluetooth Module Installation - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 8
Bezel Installation 3-45 Camera Module Removal 3-46 Camera Module Installation 3-47 LCD Panel Removal 3-48 LCD Panel Installation 3-49 LCD Hinge Removal 3-50 LCD Hinge Installation 3-50 LVDS Cable Removal 3-51 LVDS Cable Installation 3-52 CHAPTER 4 Troubleshooting Introduction 4-3 General - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 9
Jumper 5-6 BIOS Recovery by Crisis Disk 5-6 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 CHAPTER 7 Model Definition and Configuration Aspire 5349 7-1 Aspire 5749Z 7-3 Aspire 5749 7-5 CHAPTER 8 Test Compatible Components Microsoft® Windows - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 10
x - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 12
28 Video Interface 1-28 BIOS 1-28 LAN Interface 1-29 Keyboard 1-29 Hard Disk Drive (AVL components 1-30 LED 15.6 1-31 LCD Inverter (not available with this model 1-31 Display Supported Resolution (LCD Supported Resolution 1-32 Display Supported Resolution (GPU Supported Resolution 1-32 Mini - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 13
Battery 1-36 VRAM 1-37 USB Port 1-37 AC Adapter 1-37 System Power Management 1-38 Card Reader 1-38 System LED Indicator 1-39 System DMA Specification 1-39 System Interrupt Specification 1-40 System I/O Address Map 1-44 System I/O Address Map (Continued 1-45 1-3 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 14
1-4 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 15
Chipset Aspire 5749 0 Intel® Core™ i3-2310M/i3-2330M/i3-2350M processor (3 MB L3 cache, 2.10/2.20/2.30 GHz, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache Mobile Intel® HM65 Express Chipset Aspire 5749Z 0 Intel® Pentium® processor B940/B950/B960 (2 MB - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 16
128 MB of dedicated system memory, supporting Microsoft® DirectX® 10.1 Dual independent display support 16.7 million colors External , 5X DVD-RAM Privacy Control 0 BIOS user, supervisor, HDD passwords Kensington lock slot Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 17
Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 3.0+HS Bluetooth® 2.0/2.1+EDR LAN: Fast Ethernet, Wake-on-LAN ready Dimension and Weight 0 Dimensions: 381 (W) x 253 (D) x 29.6/34.7 (H) mm (15 x 9.96 x 1.17/1.37 inches) Weight: 2.4 kg (5.29 lbs.)10 with 6-cell battery pack - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 18
Input and Controls 0 Keyboard 103-/104-/107-key Acer FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys Media control keys (printed on keyboard): play/pause, - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 19
Environment 0 Temperature: Operating: 41 F to 95 F (5 C to 35 C) Non-operating: -4 F to 149 F (-20 C to 65 C) Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Hardware Specifications and Configurations 1-9 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 20
New York Times Reader (US only) NOOK for PC (US only) Norton™ Online Backup Windows Live™ Essentials Security McAfee® Internet Security Suite Trial MyWinLocker® (except China, Hong Kong) Multimedia Acer clear.fi NTI Media Maker™ Gaming Oberon GameZone (except US, Canada, China, Hong - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 21
1-1. Top View # Icon Item Description 1 Integrated webcam Web camera for video communication (configuration may vary by model). 2 Display model). 3 Power button Turns the computer on and off. 4 Keyboard For entering data into your computer. 5 Touchpad Touch-sensitive pointing device - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 22
status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 9 Palmrest Comfortable support area for your hands when you use the computer. 10 Speaker Delivers audio output Note: Color option may depend on the model. 1-12 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 23
external microphones. Headphone/ speaker/line-out jack 2-in-1 card reader Connects to audio line-out devices (e.g., speakers, headphones). Accepts Secure Digital (SD), MultiMediaCard (MMC). Note: Push to remove/install the card. Only onecard can operate at any given time. Hardware Specifications - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 24
Figure 1-3. Rear View Table 1-3. Rear View # Icon 1 Item Battery bay Description Houses the computer's battery pack. Note: Your computer may be equipped with a different battery to the one in the picture. 1-14 Hardware Specifications and Configurations - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 25
port monitor, LCD projector). 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100 based network. 5 HDMI port Supports high-definition digital video connections. 6 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Hardware Specifications and Configurations 1-15 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 26
USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive eject Ejects the optical disk from the drive. button 5 Emergency eject hole Ejects the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 27
Houses the computer's battery pack. Locks the battery in position. 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan. 4 Battery release latch Releases the battery for removal. Hardware Specifications and - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 28
, keep it - and fingers - dry and clean. The Touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the Touchpad's responsiveness. 1-18 Hardware Specifications and Configurations - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 29
and an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-8. Keyboard Lock Keys Lock Keys 0 The keyboard has three lock keys which can be toggled on and off. Lock key Caps Lock Num Lock Scroll Lock + Description When Caps Lock - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 30
keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Key Description Windows Logo key Pressed alone, this key has the same effect as clicking on the Windows the System Properties dialog box Functions supported by Windows XP: < > + : Show - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 31
Hotkeys 0 The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-9. Keyboard Hotkeys To activate hotkeys, press and hold the key before pressing the other key in the hockey combination. Hot key + - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 32
connectivity devices on your computer. Press + to bring up the Launch Manager window panel. A red toggle indicates the device is off. Click On to enable Wi-Fi/Bluetooth connection. Click Off to disable connection. * Communication devices may vary by model. 1-22 Hardware Specifications - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 33
SPI P8~P13 LPC PCI-Express Gen2 5GT/s X'TAL 25MHz Audio CODEC REALTEK ALC271X P21 Dual SPI ROM 4MB x1 (Basic ME+Braidwood) P9 WPCE791/FLASH NPCE971 P26 PCIE-6 USB-13 PCIE-1 CHARGER ISL88731 P27 3/5V SYS PWR RT8223M P28 CPU CORE PWR ISL95835 P29 CPU +1.05V_VTT +1.8V RT8238A P30 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 34
(equipped with optical drive, flash drive, and battery) 2.4 kg with 6-cell battery 5.29 lbs with 6-cell battery Input power Operating voltage to 80% Maximum altitude (unpressurized) Operating -15 to 3,048m -50 to 10,000ft Nonoperating -15 to 12,192m -50 to 40,000ft Shock Operating 105G - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 35
PCH Super I/O controller embedded Bluetooth Bluetooth 2.1 with EDR/BT3.0 supported Wireless Atheros HB125, Realtek RTL8188CE PCMCIA N/A Audio codec Realtek ALC271X Card reader 2-in-1 Card Reader (SD/MMC) eSata N/A Processor Item CPU type CPU package Core Logic Chipset Specification - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 36
Processor Specifications Item Core i3-2310M Core i3-2330M Core i3-2350M Pentium B940 Pentium B950 Pentium B960 Celeron B710 Celeron B800 CPU Speed (GHz) 2.10 2.20 2.30 2 2.10 2.20 1.6 1.5 Cores/ Bus Threads Speed Mfg Tech (FSB/ DMI/QBI ) (nm) 4 5 GT/s 32 4 5 GT/s 32 4 5 GT/s 32 2 5 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 37
System Memory Item Specification Memory controller Built in at CPU Memory size DDR3 1066MHz 1 GB, 2 GB, 4 GB DIMM socket number 2 socket Supports memory size per socket 4 GB Supports maximum memory size 8 GB Supports DIMM type SDRAM memory interface design Supports DIMM Speed 800/1066 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 38
Slot 2 (MB) 1024 0 1024 2048 0 2048 4096 0 4096 Total Memory (MB) 1024 1024 2048 2048 2048 4096 4096 4096 8192 Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS BIOS 128K/4MB Insyde code base Flash ROM 4 MB Support - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 39
the left side Supports 10/100/1000 Specification Acer FineTip keyboard 103-/104-/107-key Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad Supports independent pgdn/pgup/pgup/home/end keys Supports reverse T cursor keys Factory configurable - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 40
Hard Disk Drive (AVL components) Item Specification Vendor & Model Name Toshiba MK2559GSXP WD WD2500BPVT 500 640 750 (GB) Bytes per 4k sector Data heads 2 2 3/4 4 4 Drive Format Disks 1 1 2 2 2 Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 41
typ 8 typ /16Max 2.816 max. (Include Logic and Blu power) 450 max. 359 (L) x 210 (W) x 5.5 (D) 1 channel LVDS 40 min / 45 typ 40 min / 45 typ 10 min / 15 typ 30 min / 35 typ LCD Inverter (not available with this model) Item Vendor & Model name Brightness conditions Input voltage (v) Input current - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 42
16 bits Yes Yes 32 bits Yes Yes Intel Yes Yes Graphics Controller Item VGA Chip Supports Specification Integrated graphics; Intel HD Graphics 3000 For SKUs with graphics, carries display traffic from the GPU in the processor to the legacy display connectors in the PCH. DisplayPort standard - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 43
Chipset Atheros BU22 Data through put Protocol 3.0 + EDR Interfac e Connect 6 pin connector or type Supporte 3.0 d protocol Bluetooth Module Item Controller Feature Controller Feature Controller Specifications Broadcom BCM Broadcom BCM 20702 2070 TX 1.2Mbits/sec, RX 1.2Mbits/sec Atheros - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 44
-chip Bluetooth v2.1/3.0+EDR integrated solution USB 2.0 full-speed device interface, supporting Device Firmware Upgrade (DFU) SPI interface supports external serial flash devices Two on-chip 1.2V linear voltage regulators Integrated 32-bit CPU with 32KB data RAM and 256KB program RAM On - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 45
Codec and Amplifier Item Audio Controller Features Realtek ALC271X Specification Meets WLP (Windows Logo Program) requirements for Windows XP, Vista and Windows 7 98dB Signal-to-Noise Ratio (A-weighting) for DAC output 90dB Signal-to-Noise Ratio (A-weighting) for ADC output 4-channel - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 46
Intel low power ECR compliant: supports power status control, jack detection, and wake-up event in D3 mode Built in a 5V-to-4.5V linear regulator with 60db PSRR to power analog circuitry 48-pin QFN 'Green' package Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 47
VRAM Item Chipset Memory size Interface Specification N/A (Shared memory only) N/A N/A USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current Specification Universal Serial Bus 2.0 2 3 1 left side, 2 right side 1.05V AC Adapter Item Input rating Maximum input AC - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 48
down VGA Suspend Audio Power Down Hard Disk Power Down Super I/O Low Power mode Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system. Card Reader Item Chipset Package Maximum supported size Features Specification AU6435A51 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 49
System state HDD access state Wireless state Power button backlight Battery state Specification Caps Lock on = Blue Blue System on Blue color off: System off Full charging = Blue Battery charging = Amber System DMA Specification Legacy Mode Power Management DMA0 N/A DMA1 N/A - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 50
System Function System timer Standard PS/2 Keyboard Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 System CMOS/real-time clock Synaptics PS/2 Port Touchpad Numeric data processor Atheros AR8152/8158 PCI-E Fast Etherent Controller (NDIS 6.20) Intel(R) 6 Series/C200 Series - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 51
Hardware IRQ IRQ96 IRQ97 IRQ98 IRQ99 IRQ100 IRQ101 IRQ102 IRQ103 IRQ104 IRQ105 IRQ106 IRQ107 IRQ108 IRQ109 IRQ110 IRQ111 IRQ112 IRQ113 IRQ114 IRQ115 IRQ116 IRQ117 IRQ118 IRQ119 IRQ120 IRQ121 IRQ122 IRQ123 IRQ124 IRQ125 IRQ126 IRQ127 IRQ128 System Function Microsoft ACPI-Compliant System Microsoft - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 52
Hardware IRQ IRQ129 IRQ130 IRQ131 IRQ132 IRQ133 IRQ134 IRQ135 IRQ136 IRQ137 IRQ138 IRQ139 IRQ140 IRQ141 IRQ142 IRQ143 IRQ144 IRQ145 IRQ146 IRQ147 IRQ148 IRQ149 IRQ150 IRQ151 IRQ152 IRQ153 IRQ154 IRQ155 IRQ156 IRQ157 IRQ158 IRQ159 IRQ160 IRQ161 1-42 System Function Microsoft ACPI-Compliant System - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 53
Hardware IRQ IRQ162 IRQ163 IRQ164 IRQ165 IRQ166 IRQ167 IRQ168 IRQ169 IRQ170 IRQ171 IRQ172 IRQ173 IRQ174 IRQ175 IRQ176 IRQ177 IRQ178 IRQ179 IRQ180 IRQ181 IRQ182 IRQ183 IRQ184 IRQ185 IRQ186 IRQ187 IRQ188 IRQ189 IRQ190 IRQ-2 IRQ-3 System Function Microsoft ACPI-Compliant System Microsoft ACPI- - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 54
controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller System timer Motherboard resources System timer Standard PS/2 Keyboard Motherboard resources Microsoft ACPI-Compliant Embedded Motherboard resources Standard PS/2 Keyboard Motherboard - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 55
controller Numeric data processor Intel(R) HD Graphics Family Intel(R) HD Graphics Family Motherboard resources Motherboard resources Motherboard resources Programmable interrupt controller Motherboard resources Motherboard resources PCI bus Motherboard resources Motherboard resources Motherboard - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 56
1-46 Hardware Specifications and Configurations - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 57
CHAPTER 2 System Utilities - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 58
2-15 BIOS Flash Utilities 2-16 DOS Flash Utility 2-17 WinFlash Utility 2-18 Clearing BIOS Passwords 2-19 Removing BIOS Passwords 2-20 Removing Insyde HDD Password 2-22 Miscellaneous Tools 2-23 Using DMITools 2-23 Using STUUID 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 59
program built into a computer's BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises. To activate the utility - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 60
2-1 describes the parameters shown in Figure 2-1 Table 2-1. BIOS Information Parameter Description CPU Type CPU (central processing unit) type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD (hard disk drive) installed on primary IDE master HDD Serial Number - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 61
Table 2-1. BIOS Information (Continued) Parameter Description Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier System Utilities 2-5 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 62
and enable or disable recovery. Figure 2-2. BIOS Main Table 2-2 describes the parameters shown in Figure 2-2. Table 2-2. BIOS Main Parameter Description System Time BIOS system time in 24-hour format System Date BIOS system date Total Memory Video Memory Quiet Boot Network Boot F12 Boot - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 63
Table 2-2. BIOS Main (Continued) Parameter Description SATA Mode Option to set SATA controller mode Format/Option Option: AHCI or IDE System Utilities 2-7 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 64
configuration of system settings, including: Boot configuration Peripheral configuration IDE configuration Thermal configuration Video configuration Chipset configuration ACPI table/feature control PCI express configuration Extended ICC Use - and ¯ keys to select an item. Figure - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 65
on Boot Shows if password is required during system boot Option Clear or Set Clear or Set Clear or Set N/A N/A N/A Disabled or Enabled ! CAUTION: If Power-on-Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Refer to Crisis - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 66
password feature. 4. Press F10 to save changes and exit BIOS Setup Utility. Removing a Password 0 Perform the following: 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears: 2-10 Figure 2-6. Set Supervisor Password - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 67
. 3. Press Enter twice without typing anything in Enter New Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 0 1. Use the and keys to highlight Set Supervisor - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 68
Figure 2-9. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure 2-10). Figure 2-10. Setup Warning: Passwords Do Not Match 2-12 System Utilities - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 69
0 The power tab allows you to change the various power settings. Figure 2-11. BIOS Power Table 2-4 describes the parameters shown in Figure 2-11. Table 2-4. BIOS Power Parameter Advanced CPU Control Set CPU parameters Platform Power Management Shows power settings Break Event Shows break - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 70
to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F5 or F6 to change the value. Figure 2-12. BIOS Boot 2-14 System Utilities - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 71
the parameters in Figure 2-13. Table 2-5. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system. Exit Discarding Changes Exit BIOS utility without saving setup item changes to system. Load Setup Defaults Load default values for all - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 72
for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used. NOTE: NOTE - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 73
F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Figure 2-14. BIOS Boot 3. Copy ZQR_101.exe to a bootable USB HDD. 4. Insert the USB HDD and reboot computer. 5. Execute ZQR_101.exe to update - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 74
WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable (ZQR_101W.exe). 2. Click OK to begin update. A progress screen is shown. (Figure 2-16) Figure 2-16. InsydeFlash 2-18 System Utilities - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 75
BIOS. See Crisis Disk Recovery. This section provides details about removing HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOC password is incorrectly entered three times, an error is generated. (Figure 2-17) Figure 2-17. Password Error Status To reset the BIOS password - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 76
Removing BIOS Passwords 0 (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short the CMOS jumper. 1 2 Figure 2-19. CMOS Jumper Table 2-6. CMOS Jumper Item 1 Clear CMOS Jumper 2 Clear CMOS Jumper - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 77
If user is unable to obtain correct password then it must be removed. There are two methods to do this. Method 1: 0 If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc must be used. Method 2: 0 If BIOS menu item Power on Password is set to Disabled. 1. Boot to DOS - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 78
Removing Insyde HDD Password 0 Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-22. Unlock Password Prompt 2. In DOS mode, execute UnlockHD.exe XXXXX (where XXXX - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 79
Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending information to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Boot to DOS - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 80
3. Press 1 to modify the asset tag key. Figure 2-26. Asset Tag Menu Item 4. Press 2 to modify the product number key. Figure 2-27. Product Name Menu Item 2-24 System Utilities - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 81
5. Press 3 to modify serial number key. Figure 2-28. Serial Number Menu Item 6. Press 4 to modify the 1394 GUID number key. Figure 2-29. 1394 GUID Number Menu Item 7. Press 0 to exit. System Utilities 2-25 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 82
, restart the system to make the new DMI data effective. Using STUUID 0 To use STUUID, perform the following: 1. Copy stuuid20.exe to a bootable USB drive. 2. Boot to DOS. 3. Execute stuuid20 q. 4. Execute stuuid20 s X YY where X is the PCI bus and YY is the device ID. Figure 2-31. STUUID 2-26 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 83
Utility 0 Perform the following steps to write MAC (Media Access Control) information to EEPROM: Use LAN.BAT utility to write MAC MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM: PASS, - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 84
Crisis Disk Recovery 0 1. Plug in the USB flash disk. 2. Select the Fast Format option and click Start. Then click Next. 3. Click Format and then Exit to complete the operation. 4. Copy the ZQR.fd file to the USB flash disk root directory and rename to BIOS.fd. NOTE: NOTE: Do not place any other *. - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 85
CHAPTER 3 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 86
HDD (Hard Disk Drive) Removal 3-18 Hard Disk Drive Installation 3-19 RTC (Real Time Clock) Battery Removal 3-20 RTC Battery Installation 3-20 WLAN (Wireless Local Area Network) Module Removal . . . .3-21 WLAN Module Installation 3-23 Bluetooth Module Removal 3-24 Bluetooth Module Installation - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 87
Installation 3-43 LCD Bezel Removal 3-44 LCD Bezel Installation 3-45 Camera Module Removal 3-46 Camera Module Installation 3-47 LCD Panel Removal 3-48 LCD Panel Installation 3-49 LCD Hinge Removal 3-50 LCD Hinge Installation 3-50 LVDS Cable Removal 3-51 LVDS Cable Installation 3-52 3-3 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 88
3-4 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 89
paths and positioning may also differ from the actual model. During the removal and installation of components, make sure all available cable channels and clips M2.0*5.0 M3.0*3.5 Quantity 24 6 18 6 4 2 Acer Part No. MM25060IL69 MM25035ICI4 MS20030ILX1 MM25040IL60 MS20050I028 MS30035I354 Machine - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 90
be removed and installed during servicing. Battery Dummy card Keyboard Speaker cable Power FFC Touchpad FFC ODD module Base cover USB module HDD module WLAN module Bluetooth module Mainboard CPU PCH Lower case DIMM module Power board DC-in Jack LCD module Speaker LCD bezel Camera - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 91
to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals. 2. Remove all cables from system. A Figure 3-2. AC Adapter Outlet 3. Put system on a stable work surface. Machine Maintenance - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 92
Battery Pack Removal 0 1. Place computer on flat surface, battery side up. 2. Push battery lock/unlock latch (A) to unlock position (Figure 3-3). 3. Push and hold battery release latch (B) to release position (Figure 3-3). 4. Lift battery pack (C) from battery bay (Figure 3-3). C A B Figure 3-3. - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 93
0 1. Push the dummy card (A) in to release it from the spring latch (Figure 3-4). 2. Remove the dummy card (A) (Figure 3-4). A Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert the dummy card (A) (Figure 3-4). 2. Push the card until the spring latch locks. Machine Maintenance - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 94
Battery Pack Removal 1. Release six (6) latches from the keyboard (Figure 3-5). Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keys are face down on the upper case (C) (Figure 3-6). 3. Disconnect the keyboard FPC (A) from the mainboard connector (B) (Figure 3-6). B A C 3-10 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 95
FPC (Flexible Printed Circuit) can be damaged if removed while the mainboard connector is locked. Keyboard Installation 0 1. Put the keyboard face down on the upper case (C). Refer to Figure 3-6. 2. Connect the keyboard FPC (A) to the mainboard connector (B). Refer to Figure 3-6. 3. Turn the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 96
UpperCase Screws and FFC Removal 0 Prerequisite: Keyboard Removal 1. Disconnect the touchpad cable (A), speaker cable (B) and power cable (C) (Figure 3-7). A B C Figure 3-7. Base Cover Screw Removal 2. Remove the four (4) screws from the upper case (Figure 3-7). UpperCase Screws and FFC - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 97
ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw (A) from lower cover (Figure 3-8). B A Figure 3-8. ODD Module in Lower Cover 2. Remove ODD module from ODD bay (B) (Figure 3-8). 3. Remove ODD bezel (C) from ODD module (Figure 3-9). C Figure - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 98
(E) from ODD module (Figure 3-10). 5. Remove ODD bracket (D) from ODD module (Figure 3-10). D E E Figure 3-10. ODD bracket Removal ODD Module Installation 0 1. Install the ODD bracket (D) to the ODD module. Refer to Figure 3-10. 2. Secure two (2) screws. Refer to Figure 3-10. 3. Install the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 99
Base Cover Removal 0 Prerequisite: ODD (Optical Disk Drive) Module Removal 1. Remove twentythree (23) screws from the lower case (Figure 3-11). 2. Remove the base cover. Figure 3-11. Outside Screws Base Cover Installation 0 1. Install the base cover and press downward until the tab engages. 2. - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 100
USB Module Removal 0 Prerequisite: Base Cover Removal 1. Disconnect USB module FFC (A) from USB module connector (B) (Figure 3-12). 2. Disconnect and remove USB module FFC (A) from mainboard connector (C)(Figure 3-12). B A C Figure 3-12. USB module 3-16 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 101
13. USB screw 4. Remove USB module from lower case. USB Module Installation 0 1. Install USB module on lower cover. 2. Install and secure screw (D) to lower cover (Figure 3-13). 3. Connect USB module FFC (A) to module connector (B) (Figure 3-12). 4. Connect USB module FFC (A) to mainboard connector - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 102
HDD (Hard Disk Drive) Removal 0 Prerequisite: USB Module Removal 1. Using the pull-tab, slide the HDD module in the direction of the arrow to disconnect the interface. (Figure 3-14). Figure 3-14. HDD Location 2. Remove the HDD module as shown in Figure 3-15. 3-18 Figure 3-15. HDD Removal Machine - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 103
3-16. HDD Module 4. Remove HDD bracket (D) from HDD module. Hard Disk Drive Installation 0 1. Put HDD brackets ont HDD module (Figure 3-16). 2. Instal four (4) screws (C) and secure HDD brackets (D) to HDD module (Figure 3-16). 3. Install the hard drive into the hard drive compartment. (Figure - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 104
Time Clock) Battery Removal 0 Prerequisite: Base Cover Removal 1. Lift the RTC battery away from the mainboard (Figure 3-18). Figure 3-17. RTC battery + IMPORTANT: Follow local regulations for battery (C) disposal (Figure 3-17). RTC Battery Installation 0 1. Place the RTC battery into the mainboard - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 105
WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Base Cover Removal 1. Find the WLAN module (B) (Figure 3-18). 2. Disconnect antenna cables (A) from module (Figure 3-18). A B Figure 3-18. WLAN Module 3. Remove one (1) screw (C) from the mainboard. Refer to Figure 3-19. Machine - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 106
C Figure 3-19. WLAN Module 4. Disconnect antenna cables (D) from module (Figure 3-20). D Figure 3-20. WLAN Module 5. Remove the WLAN module from the mainboard connector (E). Refer to Figure 3-21. 3-22 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 107
(E). Refer to Figure 3-21. 2. Secure the antennas to the cable guides on the thermal module. Refer to Figure 3-20. 3. Install and secure one (1) screw (C) to mainboard. Refer to Figure 3-19. 4. Install the antenna cables on WLAN module. Refer to Figure 3-18. 5. Install the base cover. ID Size - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 108
Bluetooth Module Removal 0 Prerequisite: Base Cover Removal 1. Find the Bluetooth Module on the lower case (A) (Figure 3-22). 2. Disconnect the Bluetooth cable (B) from the mainboard connector (C). B C C B A A Figure 3-22. Bluetooth Module 3. Remove the mylar tape (D) (Figure 3-23). B C D - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 109
4. Remove the Bluetooth Module from the lower case. 5. Disconnect the bluetooth cable (B) from the bluetooth module (E) (Figure 3-24). E B C B A Figure 3-24. Bluetooth Module Bluetooth Module Installation 0 1. Connect the Bluetooth cable (B) to the bluetooth module (Figure 3-23). 2. Connect the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 110
Thermal Module Removal 0 Prerequisite: Base Cover Removal 1. Disconnect the thermal fan cable (A) from the mainboard connector (B) (Figure 3-25). 2. Remove four (4) screws from the thermal module (Figure 3-25). A B Figure 3-25. Thermal Module 3-26 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 111
from the mainboard as shown in Figure 3-26. Figure 3-26. Thermal Module Removal Thermal Module Installation 0 + IMPORTANT: Apply approved thermal grease and ensure all heat pads are in position before replacing module. ! CAUTION: Use caution when applying thermal grease. Thermal grease may cause - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 112
ID Size Red M2.5*3.5 Call out Quantity 4 Screw Type 3-28 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 113
Removal 0 Prerequisite: Bluetooth Module Removal 1. Find the mainboard on the lower case (Figure 3-27). B A Figure 3-27. Mainboard Location 2. Disconnect the speaker cable from the mainboard connector (A) (Figure 3-27). 3. Remove two (2) screws (B) from the mainboard (Figure 3-27). 4. Remove - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 114
case (Figure 3-27). 2. Install and secure two (2) screws (B) to the mainboard (Figure 3-27). 3. Connect the speaker cable to the mainboard connector (A) (Figure 3-27). 4. Install the Bluetooth module. ID Size B M2.5*3.5 Quantity 2 Screw Type 3-30 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 115
(Central Processing Unit) Removal 0 Prerequisite: Mainboard Removal 1. Using a slotted screw driver, rotate the CPU camlock (A) 180° counter-clockwise (Figure 3-29). A Figure 3-29. CPU Removal 2. Carefully lift the CPU clear of the socket (Figure 3-30). Figure 3-30. CPU Removal Machine Maintenance - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 116
on a clean, dry surface when it is not installed. CPU Installation 0 1. Place the CPU into the CPU socket (Figure 3-29). 2. Using a slotted screw driver, rotate the CPU locking screw 180° clockwise to secure it in the package. 3. Install the mainboard. ID Size A M2.5*3.5 Quantity 1 Screw Type - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 117
Controller Hub) Removal 0 Prerequisite: Mainboard Removal 1. Find the PCH (A). Refer to Figure 3-31. 2. Remove the two (2) screws from the mainboard (Figure 3-31). A Figure 3-31. PCH screws Removal 3. Remove the PCH by lifting it from the mainboard (Figure 3-32). Figure 3-32. PCH Removal Machine - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 118
PCH Installation 0 1. Place the PCH onto the mainboard (Figure 3-32). 2. Install and secure two (2) screws to the mainboard (Figure 3-31). 3. Install the mainboard. ID Size Red M2.5*3.5 Call out Quantity 2 Screw Type 3-34 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 119
DIMM (Dual In-line Memory Module) Removal 0 Prerequisite: Mainboard Removal 1. Push out the release latches on both sides of the DIMM socket to release the DIMM module (Figure 3-33). Figure 3-33. DIMM Removal 2. Remove the DIMM module (Figure 3-34). Figure 3-34. DIMM Removal 3. Repeat steps for - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 120
DIMM Installation 0 1. Connect the DIMM to the mainboard connector (B). Refer to Figure 3-34. 2. Push down on the DIMM until the module clips (A) lock into position. Refer to Figure 3-34. 3. Install the mainboard. 3-36 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 121
Power Board Removal 0 Prerequisite: Mainboard Removal 1. Remove the two (2) screws from the power board (Figure 3-35). Figure 3-35. Power board screws removal 2. Remove the power board by lifting it from the lower case (Figure 3-36). Figure 3-36. Power board removal Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 122
Power Board Installation 0 1. Place the power board onto the lower case and press down to secure it. Refer to Figure 3-36. 2. Install and secure two (2) screws to the power board. Refer to Figure 3-35 3. Install the mainboard. ID Size Red M2.5*3.5 Call out Quantity 2 Screw Type 3-38 Machine - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 123
DC-in Jack Removal 0 Prerequisite: Mainboard Removal 1. Remove the DC-in jack by lifting upwards from the lower case (Figure 3-37). Figure 3-37. DC-in jack removal 2. Remove the bracket from the DC-in jack (Figure 3-38). Figure 3-38. DC-in jack bracket removal Machine Maintenance Procedures 3-39 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 124
DC-in Jack Installation 0 1. Place the bracket on the DC-in jack. Refer to Figure 3-38 2. Place the DC-in jack onto the lower case and press down to secure it. Refer to Figure 3-37. 3. Install the mainboard. 3-40 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 125
Speakers Removal 0 Prerequisite: Mainboard Removal 1. Remove the speakers by lifting upwards from the lower case (Figure 3-39). A A A Figure 3-39. Speakers Speakers Installation 0 1. Place the speakers onto the lower case and press - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 126
Liquid Crystal Display) Module Removal 0 Prerequisite: Base Cover Removal 1. Remove the two (2) screws (A) from the LCD hinges (Figure 3-40). A A Figure 3-40. LCD Hinge Screws 2. Lift the lower case upward from the LCD module (Figure 3-41). Figure 3-41. LCD Module Removal 3-42 Machine Maintenance - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 127
! CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. LCD Module Installation 0 1. Align the LCD hinges with the hinge guides on the lower case. 2. Install and secure two(2) screws (A). Refer to Figure 3-40. 3. Install the base cover. ID Size A M2.5*3.5 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 128
LCD Bezel Removal 0 Prerequisite: LCD Module Removal 1. Remove two (2) screws from the LCD module (Figure 3-42). Figure 3-42. LCD Bezel Screws 2. Pry the bezel upwards at the base of the LCD module releasing it from the latches (Figure 3-43). 3-44 Figure 3-43. LCD Bezel Machine Maintenance - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 129
the sides of the bezel until all the latches have been released (Figure 3-44). Figure 3-44. LCD Bezel Removal 4. Lift the bezel from LCD module. LCD Bezel Installation 0 1. Put LCD bezel on the LCD module. Refer to Figure 3-44. 2. Press along the edges of the LCD bezel to secure the latches on the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 130
Camera Module Removal 0 Prerequisite: LCD Bezel Removal 1. Lift the cameral module from the LCD cover (Figure 3-45). Figure 3-45. Camera Module Removal 2. Disconnect the cable as shown (Figure 3-46). Figure 3-46. Camera Module Removal 3-46 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 131
3. Remove the camera module from the LCD cover. Camera Module Installation 0 1. Connect the camera cable. Refer to Figure 3-46. 2. Place the camera module on the LCD module. Refer to Figure 3-45. 3. Install the LCD bezel. Machine Maintenance Procedures 3-47 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 132
LCD Panel Removal 0 Prerequisite: LCD Bezel Removal 1. Remove the LCD cable (A) (Figure 3-47). A Figure 3-47. Camera Disconnect 2. Remove the four (4) screws (Figure 3-48). Figure 3-48. LCD Panel Screws 3. Remove the LCD panel from the LCD cover. 3-48 Machine Maintenance Procedures - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 133
LCD cover. Refer to Figure 3-48. 2. Install and secure four (4) screws to the LCD panel. Refer to Figure 3-48. 3. Connect the camera cable (A) to the camera connector (B). Refer to Figure 3-47. 4. Install the LCD bezel. ID Size Red M2.0*3.0 NI Call out Quantity 4 Screw Type Machine Maintenance - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 134
the three (3) screws on each side of the hinge (Figure 3-49). Figure 3-49. LCD Hinges 2. Remove LCD hinges from the LCD module. LCD Hinge Installation 0 1. Place the LCD hinges on the LCD module (Figure 3-49). 2. Install and secure the six (6) screws to the LCD hinges (Figure 3-49). 3. Install - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 135
LVDS Cable Removal 0 Prerequisite: LCD Panel Removal 1. Remove the top mylar (A) and the adhesives on the rear of the LCD panel (Figure 3-50). A Figure 3-50. LVDS Cable Machine Maintenance Procedures 3-51 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 136
2. Remove the bottom mylar and disconnect the LVDS cable from the LCD panel connector (B) (Figure 3-51). C B Figure 3-51. LVDS Cable Connector LVDS Cable Installation 0 1. Place the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 137
CHAPTER 4 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 138
4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-8 Keyboard Failure 4-9 Touchpad Failure 4-10 Internal Speaker Failure 4-11 Microphone Failure 4-13 USB Failure 4-14 Other Functions Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 4-2 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 139
. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 140
of obstructions. 5. Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point. 6. Remove any recently installed software. 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 141
by checking for one of the following: Fans start up Status LEDs illuminate If no power, refer to Power On Issues. 3. Drain stored power by removing the power cable and battery. Hold the power button for 10 seconds. Troubleshooting 4-5 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 142
one by one until the failure point is discovered. 9. Reseat the memory modules. 10. Remove the drives (refer to Maintenance Flowchart). 11. If the Issue is still not resolved, refer to Online Support Information. Abnormal Video 0 If the video appears abnormal, perform the following: 1. Boot - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 143
9. If the issue is still not resolved, refer to Online Support Information. Troubleshooting 4-7 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 144
LCD Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure 4-8 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 145
Keyboard Failure 0 If the Keyboard fails, perform the following: START Keyboard FPC well connected? Connect No it well Keyboard OK? No Replace keyboard Replace M/B Figure 4-4. Keyboard Failure Troubleshooting 4-9 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 146
Touchpad Failure 0 If the Touchpad fails, perform the following: Start OK Check M/B T/P FFC Check TouchPad Re-assemble the NG T/P FFC to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Figure 4-5. Touchpad Failure 4-10 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 147
Speaker Failure Sound Problems 0 Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start Control Panel System recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls are set mid range: - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 148
. 9. Restore system and file settings from a known good date using System Restore. 10. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the operating system. 12. If the issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 149
following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2. Right click on the . 7. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-13 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 150
USB Failure 0 If the USB fails, perform the following: Start OK Check USB/B to M/B cable OK Check USB/B NG Re-assemble the USB/B cable to M/B OK NG Swap USB/B and USB cable Swap M/B Figure 4-8. USB Failure 4-14 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 151
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-15 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 152
check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. Apply power to the - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 153
Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address initial CPU speed SEC_SETUP_CAR_OK SEC 07 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to maximum level Troubleshooting 4-17 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 154
PostCod e Description SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware 72 Multi-processor Early Initial Recovery device Initialization Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found 4-18 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 155
Image completed PEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core * 3rd party relate functions - Platform dependence. Table - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 156
Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT* BDS 12 ASF BDS 16 Keyboard Controller, Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization 4-20 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 157
USB host controller initialization BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot to OS to ME via HECI Troubleshooting 4-21 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 158
Recovery Restore system configuration stage 2 S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT PEI C8 Multi-processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM 4-22 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 159
PostCode Description S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete up from S3 System wake up from S4 Table 4-10. SMM Functions POST Code Table Functionality Name (Include\ PostCode.h) SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM Troubleshooting 4-23 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 160
by Insyde debugger 0xD6 DDT Cable Transmission Error (Set Debug mode fail) Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) 4-24 Troubleshooting - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 161
CHAPTER 5 Jumper and Connector Locations - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 162
Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-6 5-2 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 163
Locations Mainboard Jumper and Connector Locations 0 1 2 4 5 6 1 3 7 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description 1 Keyboard Connector 2 Touchpad Connector 3 Card Reader Connector 4 Power Board Connector Item 5 6 7 Description Speaker Connector CODEC - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 164
Description 8 Battery Connector 9 DC Connector 10 LVDS Connector 11 Fan Connector 12 CRT Connector 13 LAN Connector 14 HDMI Connector 15 MINI Card Connector Item 16 17 18 19 20 21 22 Description USB Connector Microphone Connector Headphone Connector Bluetooth - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 165
the standard operating procedures of clearing password and BIOS recovery for the Aspire 5349/5749/5749Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery. Clearing Password Check 0 NOTE: NOTE: The following procedure - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 166
Jumper Clear CMOS Jumper Description BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 167
for BIOS Recovery from USB Storage 0 NOTE: NOTE: Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS. To Create a Crisis USB key, perform the following: 1. Format the USB storage disk - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 168
5-8 Jumper and Connector Locations - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 169
CHAPTER 6 FRU (Field Replaceable Unit) List - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 170
Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-16 6-2 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 171
users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire 5349/5749/5749Z. Refer to this chapter whenever changes will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 172
11 10 5 6 9 8 7 Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram No. 1 Keyboard 2 Battery 3 Upper Case 4 ODD Module 5 CPU Description Acer Part No. AEZR7R00010 AHA63222483 2HZRLTATN00 24ZRLCDTN10 AJ0QACBUG03 6-4 FRU (Field Replaceable Unit - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 173
Table 6-1. Upper & Lower Cover Exploded Diagram No. Description 6 HDD Module 7 Base Cover 8 RAM (1GB) 9 RAM (4GB) 10 WLAN 11 Bluetooth 12 Mainboard Acer Part No. 23ZRLHDTN20 2IZRLBATN00 ATR31ABMF33 ATR34AAMF04 3WZRLWLTN00 3XZRLBTTN00 20ZRLBU0000 FRU (Field Replaceable Unit) List 6-5 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 174
1 2 3 4 4 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram No. Description 1 LCD Bracket (Right) LCD Bezel 2 LCD Cover 3 LED Panel 4 LCD Hinge Acer Part No. 3EZRLLBTN00 3DZRLLCTN00 AA0156B6033 FBZRD005010 6-6 FRU (Field Replaceable Unit) List - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 175
BH.21100.017 Foxconn Braodcom 20702 BT4.0 BH.21100.018 Foxconn Bluetooth BRM 2070 (T77H114.01) BT 3.0 BH.21100.010 Foxconn Bluetooth ATH BU12 BH.21100.011 Foxconn Bluetooth BRM 2070 (T77H114.01) BH.21100.007 Foxconn Bluetooth ATH BU_12 BH.21100.012 FRU (Field Replaceable Unit) List 6-7 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 176
Table 6-3. FRU List Category Description Acer Part No. Lan Intel WLAN 100BN.HMWG Crane Peak 1x1 BGN KI.CNH01.002 Liteon Wireless LAN Atheros HB125 1x1 BGN NI.23600. ,250V,2.5A)EUR 27.A50V7.001 27.S0207.001 27.A03V7.006 27.TATV7.005 27.A99V7.002 27.A99V7.004 FRU (Field Replaceable Unit) List - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 177
Table 6-3. FRU List Category Description CABLE - FFC USB CABLE - FFC TP CASE/COVER/BRACKET ASSEMBLY LOWER CASE Acer Part No. 50.NCE07.003 50.NCE07.001 60.RR907.003 DUMMY CARD ODD BEZEL - SUPER MULTI ODD BRACKET HDD BRACKET LCD BRACKET W/ HINGE - L LCD - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 178
Description CCD Liteon CAMERA 10P2SF005 (0.3M)LOE Acer Part No. AM.21400.078 CPU/PROCESSOR DVD RW DRIVE CPU Intel Core i3 i3-2310M PGA 2.1G 35W 2/4-QS CPU Intel Core i3 i3-2330M PGA 2.2G 35W 2/4-QS CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4 -QS CPU Intel Pentium Dual-Core B940 PGA 2.0G - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 179
.0080F.014 8X DS-8A5SH LF+HF W/O bezel SATA With TI + Rohm Solution (HF + Windows 7) ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD11RS LF W/O bezel 1.01 SATA HF + ZP (HME OPU) HDD/HARD DISK DRIVE KU.00805.051 HDD SEAGATE 2.5" 5400rpm 500GB ST9500325AS,9HH134-189, Wyatt with new pcb SATA - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 180
drive SATA 8MB LF+HF F/W:GNDD3J Acer Part No. KH.75004.001 HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.25008.030 HDD WD 2.5" 5400rpm 320GB WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive drive 375G/P, 4K drive SATA 8MB 4K drive - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 181
PCH HEAT SINK Acer Part No. 60.PUM07.006 KEYBOARD LCD MAINBOARD Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International Texture K/B(UI)ZR7(AEZR7R00,3B)JMO Keyboard ACER AC7T_A10B AC7T ,HR,DC,SURGE)W/O CPU MB.RR706.001 MB.D1206.001 FRU (Field Replaceable Unit) List 6-13 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 182
Table 6-3. FRU List Category MEMORY Description Acer Part No. Memory NANYA SO-DIMM DDRIII 1333 1GB NT1GC64BH4B0PS-CG LF 128*16 0.055um KN.1GB03.034 Memory HMT351S6BFR8C-H9 LF 256*8 46nm KN.4GB0G.004 MISCELLANEOUS BASE FOOT RUBBER FRONT 47.NCE07.003 6-14 FRU (Field Replaceable Unit) List - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 183
Table 6-3. FRU List Category Description BASE FOOT RUBBER REAR Acer Part No. 47.NCE07.004 MYLAR SPEAKER COVER LOGO MYLAR ZRD BASE SUB ASSY JE S.P TP PROTECT MYLAR LCD SCREW MYLAR SPEAKER 40.RR907.002 60.NCE07.002 47.R6Z07.004 47.R6Z07.003 23.RR907.001 FRU (Field Replaceable Unit) List 6-15 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 184
Table 6-4. Screw List CATEGORY Description SCREW M3*0.5+3.5I SCREW M2.5*6-I(BNI)(NYLOK) SCREW M2.5X4-I-NYLOK K SCREW M2.5*6-I(BNI)(NYLOK) SCREW M2.0*3.0-I(BKAG)(NYLOK IRON 0 Acer Part No. 86.TDY07.003 86.A08V7.004 86.T23V7.009 86.A08V7.004 86.ARE07.002 6-16 FRU (Field - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 185
CHAPTER 7 Model Definition and Configuration - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 186
Aspire 5349 7-3 Aspire 5749Z 7-5 Aspire 5749 7-7 7-2 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 187
Model Definition and Configuration Aspire 5349 0 Table 7-1. RO, Description Model RO Country AS5349-B802 G32Mikk AS5349-B802 EMEA Greece G32Mikk AS5349-B803 EMEA Greece G50Mikk AS5349-B802 EMEA Middle East G32Mikk Acer Part No LX.RR902.008 LX.RR902.007 LX.RR90C.001 LX.RR902.004 LX.RR908.003 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 188
Table 7-1. RO, Description (Continued) Model RO Country Acer Part No AS5349-B802 EMEA Middle East G32Mikk LX.RR908.001 AS5349-B804 EMEA Germany G50Mikk LX.RR902.003 AS5349-B802 AAP G25Mikk Japan LX. - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 189
Aspire 5749Z 0 Table 1-2. RO, Description Model RO Country AS5749Z-B95 EMEA Russia 3G32Mikk Acer Part No LX.RR801.002 AS5749Z-B95 EMEA Serbia/Bosnia- LX.RR801.001 4G32Mikk Herzegovina AS5749Z-B95 EMEA Serbia/Bosnia- LX.RR802.011 4G32Mikk Herzegovina - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 190
Table 1-2. RO, Description (Continued) Model RO Country Acer Part No AS5749Z-B94 AAP 2G25Mikk Japan LX.RR802.004 AS5749Z-B94 AAP 2G32Mikk Japan LX.RR802.003 AS5749Z-B94 TWN 2G50Mikk GCTWN LX.RR802. - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 191
Aspire 5749 0 Table 1-3. RO, Description Model RO Country AS5749-2333 EMEA Russia G32Mikk AS5749-2334 EMEA Spain G50Mikk AS5749-2314 EMEA Spain G50Mikk AS5749-2332 EMEA Middle East G32Mikk AS5749-2312 AAP G50Mikk Vietnam R510HR-B94 CHINA China 2G50Mikk R510HR-B94 CHINA China 2G50Mikk Acer - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 192
7-8 Model Definition and Configuration - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 193
CHAPTER 8 Test Compatible Components - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 194
Microsoft® Windows® 7 Environment Test 8-4 8-2 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 195
tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 5349/5749/5749Z. Compatibility Test Report released by the Acer Mobile - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 196
Microsoft® Windows® 7 Environment Test 0 Table 1-1. Test Compatible Components Vendor Type Description Acer Part No. profile LED LF AP.06501.033 Audio Codec 10004786 REALTEK ALC271X_VB3 Realtek ALC271X_VB3 LZ.21000.085 Battery 60001921 SANYO 6CELL2.2 Battery SANYO AS10D Li-Ion 3S2P SANYO - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 197
Bluetooth ATH BU_12 23707801 FOXCONN TW BT 2.1 Foxconn Bluetooth BRM 2070 (T77H114.01) 10001018 HON HAI BT 3.0 Foxconn Bluetooth ATH BU_22 10001018 HON HAI BT 3.0 Foxconn Bluetooth 3M Chicony Camera CH_7675_AL Card Reader 10000981 MISC 2-in-1 card reader 2-in-1 card reader Acer Part No - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 198
INTEL Ci32350M CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4 KC.23501.DMP 10001067 INTEL PMDB960 CPU Intel Pentium Dual-Core B960 KC.96001.DPB PGA A60W HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD SEAGATE 2.5" 5400rpm 320GB ST320LT020 / - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 199
SATA 8MB LF+HF F/W:DA3872 KH.64007.003 60001994 WD N640GB5.4KS_ 4K HDD WD 2.5" 5400rpm 640GB WD6400BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 KH.64008.006 60002036 SEAGATE N750GB5.4KS_ 4K HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 200
exteral HDD market only HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 Acer Part No. KH.75004.003 KH.75007.004 60002005 HGST SG N750GB5.4KS HDD HGST 2.5" 5400rpm 750GB , 320G/P SATA 8MB LF F/W:0001SDM1 KH.64001.004 Keyboard 8-8 Test Compatible Components - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 201
Table 1-1. Test Compatible Components Vendor 60004864 DARFON Type AC7T_A10B Description Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture Acer Part No. KB.I170A.143 LAN 10017383 Atheros AR8158L Atheros AR8158L NI.22400.058 LCD 60003316 AUO NLED15.6WXG AG LED - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 202
SO4GBIII13 Description Memory KINGSTON SO-DIMM DDRIII 1333 4GB ACR512X64D3S13C9G LF+HF Acer Part No. KN.4GB07.001 60004668 ELPIDA SO4GBIII13 Memory ELPIDA SO-DIMM River ODD 60001939 PIONEER NSM8XS ODD PIONEER Super-Multi DRIVE 12.7mm Tray DL 8X DVR-TD11RS LF W/O bezel 1.01 SATA HF + ZP ( - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 203
12.7mm Tray DL 8X UJ8B0AW LF+HF W/O bezel SATA (Win7) KU.00807.079 60003901 HITACHI NSM8XS EAST ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT51N LF W/O bezel SATA Zero Power Supported (HF + Windows 7) KU.0080D.059 SB Chipset 9999995 ONE N N TIME VENDER KI.22800.011 Software 10000981 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 204
1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) L 10001018 HON HAI 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) L Acer Part No. LZ.23500.006 KI.CNH01.002 NI.23600.086 NI.23600.088 NI.23600.090 NI.23600.085 NI.23600.076 NI.23600 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 205
CHAPTER 9 Online Support Information - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 206
Introduction 9-3 9-2 - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 207
password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios - Acer Aspire 5749Z | Aspire 5349, 5749, 5749Z Service Guide - Page 208
9-4 Online Support Information