Acer Aspire 5810TZ Aspire 5810TZ Service Guide

Acer Aspire 5810TZ Manual

Acer Aspire 5810TZ manual content summary:

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    Aspire 5810T/5810TZ/5410T/5810TG Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
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    Revision History Please refer to the table below for the updates made on Aspire 5810T/5810TZ/5410T/5810TG Series service guide. Date Chapter Updates II
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    by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed
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    Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from
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    Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market
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    VI
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    1 Features 1 Aspire 5810T/5810TZ/5410T System Block Diagram 3 Aspire 5810TG System Block Diagram 4 Your Acer Notebook tour 5 Right View 8 Indicators 11 Easy-Launch Buttons 1 Touchpad basics (with two-click buttons 11 Using the Keyboard 13 Lock Keys and Numeric Keypad 13 Windows Keys 14
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    89 Undetermined Problems 90 Connector Locations 91 Top and Bottom Views 91 Aspire 5810T/5810TZ/5410T Top View 91 Aspire 5810T/5810TZ/5410T Bottom View 92 Aspire 5810TG Top View 93 Aspire 5810TG Bottom View 94 Clearing Password Check and BIOS Recovery 95 BIOS Recovery by Crisis Disk 96
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    drive • DVD-Super Multi double-layer drive • 5-in-1 card reader Special keys and controls • 103-/104-/107-key keyboard • Touchpad pointing device Audio High-definition audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers MS-Sound compatible Built-in microphone
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    • Intel® Wireless WiFi Link 5100* • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* • LAN: support • External display (VGA) port • Headphones/speaker/line-out jack with S/PDIF support • Microphone-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter
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    Aspire 5810T/5810TZ/5410T System Block Diagram Chapter 1 3
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    Aspire 5810TG System Block Diagram 4 Chapter 1
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    your new computer. Top View # Icon Item Description 1 Acer Crystal Eye Web camera for video communication. webcam 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models
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    The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. 2 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one
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    external monitor, LCD projector). HDMI port Supports high definition digital video connections. USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Microphone-in jack Accepts inputs from external microphones. Headphones/ speaker/line-out jack with S/PDIF support Connects to
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    to the emergency eject hole to eject the optical drive tray when the computer is off. 4 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 5 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network. 6 DC-in jack Connects to an AC adapter. 8 Chapter 1
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    Rear View # Icon Item Description 1 Battery bay Houses the computer's battery pack. Chapter 1 9
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    4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots Enable the computer to stay cool, even after prolonged and cooling fan use. Note: Do not cover or obstruct the opening of the fan. 6 Battery release Releases the battery for removal. latch 10
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    The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode. Easy-Launch Buttons Located above the keyboard are application buttons. These buttons are called easy-launch buttons. They are: Backup and Acer PowerSmart indicators/buttons. Icon Function
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    not increase the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. 12 Chapter 1
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    embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and Numeric Keypad The keyboard has three lock keys which you can toggle be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow
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    users (if you're not connected to a network domain) < > + : Minimizes all windows Windows Mobility Center < > + : Display the System Properties dialog box < > + : Restore minimized windows by using Windows Flip 3-D Note: Depending on your edition of Windows Vista, some shortcuts
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    screen brightness, volume output and the BIOS Bluetooth Sleep Description Starts System Property for displaying system information. Enables/disables the Bluetooth keyboard, or hold and then press the key at the upper-center of the keyboard. NOTE: Some fonts and software do not support
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    specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities. To launch Windows Mobility Center: q Use the shortcut key < > + . q Start Windows Mobility Center from the Control panel
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    displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy the convenience of a well-organized desktop. Chapter
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    NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. 18 Chapter 1
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    Specifications and Configurations Processor Item CPU type Core logic CPU package CPU core voltage Specification Aspire 5810T/5810TZ/5410T (UMA): Intel® Core™2 Duo Mobile SU9300 (1.20G) Intel® Core™2 Solo SU3500 (1.4G); Intel® Core™2 Duo SU9400 (1.4G) Aspire 5810TG (DIS): Intel Core2 Solo SU3500
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    Specification Atheros AR8131L 10/100/1000 Mbps RJ45 Right side Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Wireless Module Item Chipset Data throughput Protocol Interface
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    5V(DC) +/- 5% Optical Disc Drive Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Specification TOSHIBA Super-Multi DRIVE DL 8X TS-U633A LF PANASONIC Super-Multi DRIVE DL 8X UJ862 LF HLDS Super-Multi DRIVE DL 8X GU10N LF With CD Diskette With DVD
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    & CPRM) DVD°"R Dual Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Specification Realtek Audio Codec ALC269X Built-in Stereo 18 bit stereo full duplex HD audio Interface; S/PDIF output for PCM or AC-3 content
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    CS AM82801IUX AMD M92LP (Aspire 5810TG) /UMA (Aspire 5810T/5810TZ/5410T) Intel ICH9M N/A N/A BCM2046 WLAN 802.11ABGN SHIRLEYPEAK1*2 Realtek Audio Codec ALC269X Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Specification
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    LCD 15.6" inch Item Vendor & model name Screen /Lower Temperature Range(  C) Operating Storage (shipping) AC Adaptor Item Input Output System Power Management ACPI mode Mech CPU and hard disc may be power managed in this state. CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk
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    , you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press F2 to enter setup. The default parameter of F12 Boot Menu is
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    Navigating the BIOS Utility There are six menu options: Information, Main, Security, Boot, and Exit. Follow these instructions: • To choose a menu, shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes
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    screen displays a summary of your computer hardware information. NOTE: The system information is subject to different models. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS IDE master. If no Hard disk or other devices are installed on
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    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. InsydeH20 Setup Utility Information Main Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu
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    Parameter Description Format/Option D2D Recovery Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled SATA Mode Control the mode
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    how to remove HDD/BIOS Password. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on
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    on the screen. 3. Press Enter. After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility. Removing a Password Follow
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    to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses Enter. If the current password entered does not match the actual current password, the screen will show you the Setup Warning
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    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2 33
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    Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in the BIOS Setup Utility. InsydeH20 Setup Utility Information Main Security Boot Exit Exit Saving Changes Exit Discarding Changes Discard Changes Save Changes Rev. 3.5 Item Specific Help Exit
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    a Crisis Disk (See "Steps for BIOS Recovery by Crisis Disk" on page 117) before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please connect the AC adapter power supply when you run the Flash utility. If the battery pack does
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    HDD and BIOS Passwords This section teaches you how to remove HDD password: Remove HDD Password • If you key in the wrong HDD password thrice, "HDD password error code" will appear on the screen. See the image below. • If you need to solve HDD password locked problem, you can run HDD_PW.EXE 1. Key
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    Remove BIOS Password • If you key in wrong Supervisor Password for three time, "System Disabled" would display on the screen. See the image below. • If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Key in "bios_pw 14452 0" 2. Choose one upper-case string • Reboot the
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    38 Chapter 2
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    and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic
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    disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove
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    below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order
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    Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position. 4. Then slide out the battery from the battery bay. Note: Battery has been highlighted with the yellow circle as
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    the Lower Cover 1. See "Removing the Battery Pack" on page 42. 2. Remove the four captive screws and four screws (H) securing the lower cover. 21 3 4 Step 1~4 Size (Quantity) M2.5 x L11 (4) Black Color 3. Use a plastic screw driver to carefully pry open the lower cover. Torque 3.0 kgf
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    the Optical Drive Module 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Lower Cover" on page 43. 3. Remove the one screw (A) securing the optical drive. Step 1 Size (Quantity) M2.5 x L6 (1) Black Color Torque 3.0 kgf-cm 4. Use a screw driver and carefully push out and
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    one screw (D) securing the locker bracket and remove the locker bracket from the optical disk drive module. Step 1 Size (Quantity) M2 x L3 (1) Silver Color Torque 1.6 kgf-cm Removing the DIMM 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Lower Cover" on page 43. 3. Push
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    4. Do the same to the other socket if there is any DIMM present. Removing the Hard Disk Drive Module 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Lower Cover" on page 43. 3. Using the plastic tab, slide the hard disk drive module away from the connector. 4. Lift up the hard
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    5. Remove the two screws (C) securing the hard disk to the bracket and remove the hard disk from the bracket. Step 1~2 Size (Quantity) M3 x L4 (2) Silver Color Torque 3.0 kgf-cm Chapter 3 47
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    and lift to remove it from the system. Removing the RTC Battery 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Lower Cover" on page 43. 3. Disconnect the RTC battery cable from the system board and lift to remove it. NOTE: Be careful when removing the RTC battery. It is glued
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    KEYBOARD B x 1 WLAN BOARD MODULE A x 16 UPPER CASE Ax2 LCD MODULE B x 2 SYSTEM BOARD B x 2 FINGERPRINT MODULE B x 1 MINI BOARD CRT BOARD THERMAL MODULE TOUCHPAD POWER BUTTON MODULE BOARD BLUETOOTH MODULE B x 2 CARD READER BOARD Screw List Item A B Screw M2.5 x L6 M2 x L4 Color Black
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    Removing the Keyboard 1. See "Removing the Battery Pack" on page 42. 2. Release the keyboard from the latches securing it. 3. Carefully pry loose the keyboard. 4. Place the keyboard below the LCD screen to gain access to the keyboard cable. 50 Chapter 3
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    main board to remove the keyboard. Removing the WLAN Board Module 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Keyboard" on page 50. 3. Disconnect the antenna cables from the WLAN board. NOTE: There are 2 antenna cables connected to the WLAN board. The Black antenna cable is
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    (A) from the bottom panel. Step 1~14 Size (Quantity) M2.5 x L6 (14) Black Color Torque 3.0 kgf-cm 12. Turn over the unit and remove the two screws (A) on the top panel. Step 1~2 Size (Quantity) M2.5 x L6 (2) Black Color Torque 3.0 kgf-cm 13. Disconnect the touchpad cable from the TPAD1
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    14. Remove the tape securing the WAN antenna cables. 15. Disconnect the function key board cable from the MMB1 connector on the system board. 16. Disconnect the power button cable from the BTB2 connector on the system board. 54 Chapter 3
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    Step 1~2 Size (Quantity) M2 x L3 (2) Black Color Torque 1.6 kgf-cm Removing the System Board 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Lower Cover" on page 43. 3. See "Removing the Lower Cover" on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See
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    13. For Aspire 5810T/5810TZ/5410T, disconnect the top CRT cable from the system board and the bottom CRT cable from the CRT board. 14. For Aspire 5810TG, disconnect the CRT cable from CN2 on the system board and disconnect the CRT cable connector from CN3 on the system board. Chapter 3 59
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    15. Disconnect the LCD cable from the LCD1 connector on the system board. 16. Remove the two screws (B) securing the system board and the mini board.. Step 1 Size (Quantity) M2 x L4 (1) 17. Carefully remove the main board. Black Color Torque 1.6 kgf-cm 60 Chapter 3
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    UMA model (for Aspire 5810T/5810TZ/5410T). The discrete version (for Aspire 5810TG) looks like the picture below: 1. See "Removing the Battery Pack" on page 42. 2. See "Removing the Lower Cover" on page 43. 3. See "Removing the Lower Cover" on page 43. 4. See "Removing the Optical Drive Module" on
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    cable from the system board. 14. Turn over the system board and loosen the four captive screws securing the thermal module. For the discrete model (Aspire 5810TG), please loosen the five captive screws securing the thermal module as shown below. 1 3 2 5 4 Chapter 3 63
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    13. Remove the two screws (B) securing the card reader board to the lower case. Step 1~2 Size (Quantity) M2 x L4 (2) Black Color 14. Remove the card reader board from the lower case. Torque 1.6 kgf-cm 68 Chapter 3
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    LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY LCD MODULE Gx4 LCD BEZEL Fx2 LEFT HINGE Fx2 RIGHT HINGE Ex4 LCD ASSEMBLY Screw List Item E F G LCD FPC CABLE Screw M2 x L2.5 M2.5 x L2.5 M2.5 X L3.5 WEB CAMERA Color Silver Black Silver Part No. 86.9A526.
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    15. Remove the hinge caps on both side of the hinges. 16. Remove the four screws (F) securing the left and right hinges. Step 1~4 Size (Quantity) M2.5 x L2.5 (4) 17. Remove the left and right hinges. Black Color Torque 3.0 kgf-cm 72 Chapter 3
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    16. Remove the four screws (E) securing the LCD panel to the back cover. Step 1~4 Size (Quantity) M2 x L2.5 (4) Silver Color Torque 1.6 kgf-cm 17. Carefully lift up the LCD panel and turn it over to gain access to the LCD cable. 18. Detach the acetic tape on the LCD cable. 74 Chapter 3
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    on page 43. 4. See "Removing the Optical Drive Module" on page 44. 5. See "Removing the DIMM" on page 45. 6. See "Removing the Hard Disk Drive Module" on page 46. 7. See "Removing the SSD Module" on page 48. 8. See "Removing the RTC Battery" on page 48. 9. See "Removing the Keyboard" on page 50. 10
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    15. Disconnect the cable from the webcam. 16. Carefully pry loose the webcam. CAUTION: Only remove the webcam if it is defective as it is glued to the back cover. 76 Chapter 3
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    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer displayed messages on screen. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems). Go To
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    the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the optical disk drive module. 2. Replace the optical disk drive module. 3. Replace the main board. Keyboard or Auxiliary Input Device Check Remove the
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    Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is
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    indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 89
    also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 90. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 90
    ) The counter for System boot times (bios debug purpose) Watchdog timer service initialization (bios debug purpose) EFI driver format verification (bios debug purpose) Provide CPU IO protocol service (bios debug purpose) Provide reset service (bios debug purpose) Real Time Clock Initialization
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    initialization PS2 Keyboard Service VGA device Service The service of monitor insert key from Keyboard (bios debug purpose) EFI CSM service (bios debug purpose) EFI CSM service (bios debug purpose) PCI Bus platform policy relative services initialization (bios debug purpose) Acer INT15 Hook Acer WMI
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    Flash Device (for BIOS ROM) Read/Write Services Firmware Flash Device (for BIOS ROM) Read/Write Services Insyde Flash Service Initialization Microcode Update Service Desktop Management Service Initialization HD Password System Management Mode OEM service Initialization (bios debug purpose) Provide
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    be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Action in Sequence Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 94
    mode and four short beeps every minute. The system doesn't enter standby mode after closing the LCD Action in Sequence See "Save to Disk (S4)" on page 24. Keyboard (if control is from the keyboard) Hard disk drive System board Press Fn+o and see if the computer enters hibernation mode. Touchpad
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    "Save to Disk (S4)" on page 24. Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 24. LCD cover switch System board Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System
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    Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work. Action in Sequence Reconnect touchpad cable. Touchpad board board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 90. 88 Chapter 4
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 97
    defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 98
    Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: q Non-Acer devices q Printer, mouse, and other external devices q Battery pack q Hard disk drive q DIMM q CD-ROM/Diskette drive Module q PC Cards 4. Power-on the computer
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    Views Aspire 5810T/5810TZ/5410T Top View Chapter 5 No. 1 2 3 4 5 6 7 8 SPK1 KB1 TP1 CN1 CN3 FAN1 LCD1 BTB2 Code Connector Speaker cable connector Keyboard cable connector Touchpad cable connector Card reader cable connector Top CRT cable connector Thermal module fan cable connector LCD cable
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    Aspire 5810T/5810TZ/5410T Bottom View No. Code 1 DM1 2 DM2 3 CN2 4 SSD1 5 BTB1 Connector DIMM slot 1 DIMM slot 2 Bottom CRT cable connector SSD connector Miniboard connector 92 Chapter 5
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    Aspire 5810TG Top View No. 1 2 3 4 5 6 7 8 9 SPK1 KB1 TP1 CN1 CN3 CN2 FAN1 LCD1 BTB2 Code Connector Speaker cable connector Keyboard cable connector Touchpad cable connector Card reader cable connector CRT cable connector CRT cable connector Thermal module fan cable connector LCD cable connector
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    Aspire 5810TG Bottom View No. Code 1 DM1 2 DM2 3 SSD1 4 BTB1 DIMM slot 1 DIMM slot 2 SSD connector Miniboard connector Connector 94 Chapter 5
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    standard operating procedures for clearing the password and BIOS recovery for Aspire 5810T/5810TZ/5410T/5810TG Series. There is one Hardware Open Gap on the main board for clearing the password check and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 104
    or when the system enters into the BIOS Setup menu. If it is necessary to bypass the password check, the user needs to short the hardware gap to clear the password by following these steps: • Power off the system, and remove the HDD, AC adapter and battery from the computer. • Open the back cover
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    Disk in Windows XP/Vista Follow these steps to create the Crisis Disk: 1. Prepare a removable USB storage device (size greater than 10MB). Note that all data on the USB storage device will be cleared during the creation of the Crisis Disk. 2. Set up another computer loaded with Windows XP or Vista
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 106
    6. The Crisis Disk will be created after a few seconds. 7. Press No if you do not want to create another Crisis Disk. 8. Reconnect the USB removable storage device and check if it contains the 3 files shown in the following figure. 98 Chapter 5
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 107
    (Field Replaceable Unit) listing in global configurations of Aspire 5810T/ 5810TZ/5410T/5810TG Series. Refer to this chapter whenever ordering for it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 108
    Aspire 5810T/5810TZ/5410T Series Exploded Diagram 108 Chapter 6
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 109
    Aspire 5810TG Series Exploded Diagram Chapter 6 109
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    Aspire 5810T/5810TZ/5410T Series FRU List 1. ACER_ASPIRE 5810T UMACSS_JM51_MS(NO:LX.PBB0X.056) Category ADAPTER BATTERY BOARDS No. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Part Name ADAPTER 65W 19V GREEN HIPRO HP-A0652R3B 1.7X5.5X11 YELLOW 1LF LV5 LED LF ADAPTER 65W 19V GREEN LITEON PA-1650-22AC 1.7X5.5X11
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    CABLE Acer BLUETOOTH BOARD CABLE 50.4CR04.011 2 CARD READER CABLE 2 CARD READER CABLE 2 CRT BOARD CABLE 32PIN 2 CRT BOARD CABLE 32PIN 2 CRT BOARD CABLE 40PIN 2 CRT BOARD CABLE 40PIN 2 LED LCD/CAMERA/MICROPHONE CABLE 2 LED LCD/CAMERA/MICROPHONE CABLE 2 LED LCD/CAMERA/MICROPHONE
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 112
    2.5A 125V USA POWER CORD 2.5A 125V 1.8M BLACK TAIWANESE POWER CORD 10A 250V 1.8M BRAZIL BLK POWER CN1014-S36D-OV05 LAVENDER_G CAMERA 1.0M CHICONY CNF911321004970L Acer Part No. 27.01518.581 27.01518.0U1 /BRACKET 2 ASSEMBLY 2 DVD-RW SUPER-MULTI BEZEL FOR GBAS DVD-RW SUPER-MULTI BEZEL NONE GBAS
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 113
    W/ ANTENNA*2 & MICROPHONE 1 LOWER CASE Acer Part No. 34.4CR02.011 34.4CR02.001 42.PBB01.004 42.PBB01.005 60.PBB01.005 60.PBB01.001 2 OPTICAL BRACKET 33.PBB01.001 1 UNITLOAD COVER 42.PBB01.001 1 UPPER CASE SLIVER W/TOUCHPAD BOARD CABLE & 60.PBB01.002 SPEAKER (NONE 3G) DVD-RW DRIVE
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 114
    /HARD DISK DRIVE HEATSINK No 01A01 CPU HEATSINK UMA W/FAN CPU HEATSINK UMA W/FAN Acer Part KEYBOARD 1 KEYBOARD 103KEYS AC7G JM51/JM70 INTERNAL 17 KB.I170A.075 STANDARD BLACK UV GLOSSY RUSSIAN 1 KEYBOARD 104KEYS AC7G JM51/JM70 INTERNAL 17 KB.I170A.082 STANDARD BLACK UV GLOSSY UK 1 KEYBOARD
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 115
    104KEYS AC7G JM51/JM70 INTERNAL 17 STANDARD BLACK UV GLOSSY NORDIC KEYBOARD 104KEYS AC7G JM51/JM70 INTERNAL 17 STANDARD BLACK UV GLOSSY FR/ARABIC KEYBOARD 104KEYS AC7G JM51/JM70 INTERNAL 17 STANDARD BLACK UV GLOSSY US W/ CANADIAN FRENCH LED LCD MODULE 15.6" WXGA GLARE ALUMINUM SLIVER W/ANTENNA
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 116
    2GB DDRIII 1066MHZ SAMSUNG M471B5673EH1-CF8 MICROPHONE NAME PLATE 5810T NAME PLATE 5810T Acer Part No. KN.1GB0B.019 KN.1GB0B.028 KN.1GB04.003 KN.1GB09.011 KN.2GB0B.012 KN.2GB0B.005 KN.2GB04.004 KN.2GB09.004 RESERVE 40.4CR28.011 40.4CR28.001 1 LCD
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 117
    LI-ION 3S2P SAMSUNG 6 CELL 4400MAH MAIN COMMON 2.2F , ID: AS09D75 BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 5200MAH MAIN COMMON BATTERY PANASONIC LI-ION 3S2P PANASONIC 6 CELL 5800MAH MAIN COMMON BLUETOOTH BOARD FOXCONN BCM2045 V2 T60H928.11 Acer Part No. AP.06501.027 AP.0650A.013 AP.06503.026
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    CABLE Acer Part BLUETOOTH BOARD CABLE 2 CARD READER BOARD CABLE 2 CARD READER BOARD CABLE 2 CRT BOARD CABLE 32PIN 2 CRT BOARD CABLE 32PIN 2 CRT BOARD CABLE 40PIN 2 CRT BOARD CABLE 40PIN 2 LED LCD/CAMERA/MICROPHONE CABLE 2 LED LCD/CAMERA/MICROPHONE CABLE 2 LED LCD/CAMERA/MICROPHONE
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 119
    2.5A 125V USA POWER CORD 2.5A 125V 1.8M BLACK TAIWANESE POWER CORD 10A 250V 1.8M BRAZIL BLK POWER CN1014-S36D-OV05 LAVENDER_G CAMERA 1.0M CHICONY CNF911321004970L Acer Part No. 27.01518.571 27.01518.701 /BRACKET 2 ASSEMBLY 2 DVD-RW SUPER-MULTI BEZEL FOR GBAS DVD-RW SUPER-MULTI BEZEL NONE GBAS
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 120
    2 LED LCD HINGE RIGHT 1 LOWER CASE Acer Part No. 60.PBB01.005 34.4CR01.011 34.4CR01.001 34.4CR02.011 34.4CR02.001 60.PBB01.001 2 OPTICAL BRACKET 33.PBB01.001 1 UNITLOAD COVER 42.PBB01.001 1 UPPER CASE SLIVER W/TOUCHPAD BOARD CABLE & 60.PBB01.002 SPEAKER (NONE 3G) DVD-RW DRIVE HDD
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 121
    UMA W/FAN Acer Part No. KH.25004.003 KH.32008.013 KH.32001.008 KH.32004.002 KH.32007.007 KH.50008.013 KH.50001.011 KH.50004.001 KH.50007.009 60.4CR10.001 60.4CR08.001 KEYBOARD Chapter 6 1 KEYBOARD 104KEYS AC7G JM51/JM70 INTERNAL 17 KB.I170A.082 STANDARD BLACK UV GLOSSY
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 122
    Category KEYBOARD LCD MAINBOARD MEMORY MICROPHONE 122 No. 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 1 Part Name KEYBOARD 103KEYS AC7G JM51/JM70 INTERNAL 17 STANDARD BLACK UV GLOSSY RUSSIAN KEYBOARD 104KEYS AC7G JM51/JM70 INTERNAL 17 STANDARD BLACK UV GLOSSY SPANISH KEYBOARD 104KEYS AC7G JM51/JM70 INTERNAL 17
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 123
    Category MISCELLANEOUS SCREWS SPEAKER No. 1 1 1 Part Name LCD SCREW RUBBER NONE FLUSH NAME PLATE 5810TZ NAME PLATE 5810TZ 1 SCREW M2 X L4 1 SCREW M2.5 X L6 CR+3 1 SCREW M2.5X4 NYLOK RED B-ZN 1 SCREW M2.5 X L2.5 NYLOK 1 SCREW M2.5 X L11 NYLOK 1 SCREW M3 X L4 1 SCREW
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 124
    124 Chapter 6
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 125
    Model Definition and Configuration Appendix A Appendix A 117
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 126
    Aspire 5810T/5810TZ/5410T/5810TG MC M92LP512Css 2*2G/320/BT/6L2.8/5R/ CB_n2_1.0D_AL_ENI1 CPU C2SSU3500B LCD NLED15.6W XGAGS VGA Chip M92LP VRAM 1 512M-DDR3 Wireless LAN SP1x2HMW Wireless LAN1 SP1x2HMW Bluetooth BT 2.0 Battery 6CELL2.8 Adapter Camera 65W 1.0M DV SO2GBIII10 SO2GBIII10
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 127
    VHP32ATEU7 MC M92LP512Css 2*2G/320/BT/6L2.8/5R/ CB_n2_1.0D_AL_SL11 CPU C2SSU3500B LCD NLED15.6W XGAGS VGA Chip M92LP VRAM 1 512M-DDR3 (64 Build in Wireless LAN SP1x2HMW Wireless LAN1 SP1x2HMW Bluetooth BT 2.0 Battery 6CELL2.8 Adapter Camera 65W 1.0M DV SO2GBIII10 SO2GBIII10 N320GB5.
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 128
    -273G25Mn VHP32ATBE1 MC UMACss 2G+1G/250/6L2.8/5R/CB_bgn_1.0D_AL_NL13 CPU C2DSU9400B LCD NLED15.6W XGAGS VGA Chip M92LP VRAM 1 512M-DDR3 (64 Build in Wireless LAN SP1x2HMW Wireless LAN1 SP1x2HMW Bluetooth BT 2.0 Battery 6CELL2.8 Adapter Camera 65W 1.0M DV SO2GBIII10 SO2GBIII10 N320GB5.
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 129
    Acer Part No Description CPU PMSSU2700B PMSSU2700B PMSSU2700B PMSSU2700B LCD NLED15.6W XGAGS NLED15. BGN Bluetooth N N N N N BT 2.0 N N N N N N N Battery 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 Adapter Camera
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 130
    Country Acer Part No Description CPU EMEA PMSSU2700B PMSSU2700B PMSSU2700B PMSSU2700B PMSSU2700B PMSSU2700B LCD NLED15.6W XGAGS VGA Chip UMA WiFi 1x2 BGN Wireless LAN1 3rd WiFi 1x2 BGN Bluetooth N Battery 6CELL2.8 Adapter Camera 65W 1.0M DV SO2GBIII10 SO1GBIII10 N250GB5.4KS
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 131
    LCD Bluetooth BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 Battery 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 Adapter
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 132
    /6L2.8/5R/CB_n2_1.0D_AL_XC21 CPU C2SSU3500B C2SSU3500B C2SSU3500B C2SSU3500B C2SSU3500B C2DSU9400B C2SSU3500B C2SSU3500B C2DSU9600B C2SSU3500B C2SSU3500B LCD NLED15.6W XGAGS NLED15.6W XGAGS LAN SP1x2HMW Wireless LAN1 SP1x2HMW Bluetooth N Battery 6CELL2.8 Adapter Camera 65W 1.0M DV SO2GBIII10
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 133
    EMEA EMEA EMEA EMEA EMEA EMEA EMEA Country Acer Part No India LX.PBB0X.021 Indonesia LX. C2SSU3500B C2SSU3500B LCD NLED15. Bluetooth BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 Battery 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 6CELL2.8 Adapter
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 134
    EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA EMEA Country Acer Part No Middle East Middle East Middle East Middle East C2SSU3500B C2SSU3500B C2SSU3500B LCD NLED15.6W XGAGS LAN SP1x2HMW Wireless LAN1 SP1x2HMW Bluetooth BT 2.0 Battery 6CELL2.8 Adapter Camera 65W 1.0M DV SO2GBIII10
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 135
    MC UMAGCss 2*2G/320/BT/6L2.6/5R/CB_n2_1.0D_3G_AL_EN11 CPU C2SSU3500B C2SSU3500B C2SSU3500B LCD NLED15.6W XGAGS NLED15.6W XGAGS NLED15.6W XGAGS VGA LAN1 SP1x2MM W SP1x2MM W SP1x2MM W Bluetooth BT 2.0 BT 2.0 BT 2.0 Battery 6CELL2.8 6CELL2.2 6CELL2.6 Adapter Camera 65W 1.0M DV 65W 1.0M
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 136
    Appendix A 128
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 137
    tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 5810T/5810TZ/5410T/ 5810TG series Compatibility
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 138
    Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 139
    1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card (Not recommended for wireless ready model) Cisco NETGEAR Wireless LAN card 802.11a ISDN Card Toshiba Type B for Bluetooth 128K ISDN Card GPRS Card Vodafone QL1ACC-21581 3G/GPRS card Sony
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 140
    132 Appendix B
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 141
    and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: q Service guides for all models q User's manuals q Training materials q Bios updates q Software utilities
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 142
    134 Appendix C
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 143
    Clearing BIOS Password steps 96 compartment memory 10 Connector Locations 91 cooling fan 10 Core logic 19 CPU core voltage 19 CPU Fan True Value Table 19 CPU package 19 CPU type 19 Creating the Crisis Disk in Windows XP/Vista 97 Crisis Disk creating 97 Crisis Recovery Disk 35 D DIMM module removing
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 144
    J jack DC-in 8 headphones/speaker/line-out with S/PDIF support 7 microphone-in 7 K Key Communication 5 touchpad toggle 5 Keyboard 23 removing 50 using 13 Keyboard or Auxiliary Input Device Check 78 L Launch Board 55 LCD bezel removing 70 LCD hinges removing 71 LCD panel removing 73 lock battery 10
  • Acer Aspire 5810TZ | Aspire 5810TZ Service Guide - Page 145
    Troubleshooting 77 U Undetermined Problems 90 utility BIOS 25-35 V View top 5 view bottom 10 closed front 6 left 7 rear 9 right 8 W webcam removing 75 Windows 2000 Environment Test 130 WLAN board module removing 51 137
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    138

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