Acer Aspire 6935G Service Guide
Acer Aspire 6935G Manual
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- Acer Aspire 6935G | Service Guide - Page 1
Aspire 6935G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 6935G | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 6935G service guide. Date Chapter Updates II - Acer Aspire 6935G | Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire 6935G | Service Guide - Page 4
are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives - Acer Aspire 6935G | Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer -on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In - Acer Aspire 6935G | Service Guide - Page 6
VI - Acer Aspire 6935G | Service Guide - Page 7
Flash Utility 51 HDD unlock Utility 52 Machine Disassembly and Replacement 53 General Information 54 Before You Begin 54 Disassembly Procedure Flowchard 55 Removing the Battery Pack 57 Removing HDD/Wirless Cover/RAM Module/Wireless LAN Card/TV Tunder Card/ System Fan/ Thermal Module/CPU - Acer Aspire 6935G | Service Guide - Page 8
Messages 74 Phoenix BIOS Beep Codes 77 Index of Symptom-to-FRU Error Message 81 Intermittent Problems 85 Undetermined Problems 86 Jumper and Connector Locations 87 Top View 87 Bottom View 88 FRU (Field Replaceable Unit) List 91 Aspire 6935G Exploded Diagram 92 Aspire 6935G FRU List - Acer Aspire 6935G | Service Guide - Page 9
memory, upgradeable to 4 GB using two soDIMM modules Display and graphics ‰ Mobile Intel® GM975/PM975 Express Chipset (for selected models) ‰ NVIDIA® GeForce® 9500M GS with 512MB of dedicated VRAM supporting TurboCache™ (for selected models) TV-tuner ‰ Digital TV-tuner supporting DVB-T Audio ‰ Dolby - Acer Aspire 6935G | Service Guide - Page 10
Storage subsystem ‰ 2.5" hard disk drive ‰ Optical drive options: z Blu-ray Disc™ (BD) drive (for selected models) z DVD-Super Multi double-layer drive ‰ 6-in-1 card reader Input devices ‰ 88-/89-key keyboard ‰ Touchpad pointing device ‰ Acer CineDash media console capacitive human interface device, - Acer Aspire 6935G | Service Guide - Page 11
Environment ‰ Temperature: z operating: 5°C to 35°C z Non-operating: -20°C to 65°C ‰ Humidity (non-condensing): z operating: 20%~80% NOTE: Non-operating: 20%~80% Chapter 1 3 - Acer Aspire 6935G | Service Guide - Page 12
System Block Diagram 4 Chapter 1 - Acer Aspire 6935G | Service Guide - Page 13
CNTR 4 CN4 USB board CNTR 5 CN7 Hot Key Board CNTR 6 U8 South Bridge 7 CN12 Touch Pad FFC CNTR 8 CN14 I/O Board CNTR 9 CN15 BT Cable CNTR 10 CN13 Express card CNTR 11 CN10 Speaker Cable CNTR 12 CN9 Media consle Board CNTR 13 CN8 Power Board FFC CNTR Chapter 1 5 - Acer Aspire 6935G | Service Guide - Page 14
Port 9 CN508 HDMI Port 10 Jack502 SPDIF 11 Jack503 MIC jack 12 Jack504 Line in jack 13 CN516 MDC Card CNTR 14 CN512 New card Socket 15 CN511/513 DIMM Socket 16 CN514 HDD CNTR 17 CN515 PCI-E Socket 18 CN510 ODD CNTR 19 U517 North Bridge 20 CN507 CPU Socket 21 CN506 VGA - Acer Aspire 6935G | Service Guide - Page 15
Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer. Front View Chapter 1 7 - Acer Aspire 6935G | Service Guide - Page 16
Crystal Eye Web camera for video communication. 2 Acer PureZone Two internal stereo microphones for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of - Acer Aspire 6935G | Service Guide - Page 17
line. 3 External display Connects to a display device (e.g., external monitor, (VGA) port LCD projector). 4 Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network. 5 Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 6 HDMI Supports high definition - Acer Aspire 6935G | Service Guide - Page 18
optical disk from the drive. button 4 Emergency eject Ejects the optical drive tray when the computer is hole turned off. 5 3 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 6 TV-in port Accepts input signals from analog/digital TV-tuner devices (for selected - Acer Aspire 6935G | Service Guide - Page 19
the computer to stay cool, even after cooling fan prolonged use. Note: Do not cover or obstruct the opening of the fan. 4 Battery bay Houses the computer's battery pack. 5 Battery release latch Releases the battery for removal. 6 Battery lock Locks the battery in position. Chapter 1 11 - Acer Aspire 6935G | Service Guide - Page 20
Indicates when the hard disk drive is active. 2 Num Lock Lights up when Num Lock is activated. 3 Caps Lock Lights up when Caps Lock is activated. 4 Power Indicates the computer's power status. 5 Battery Indicates the computer's battery status. NOTE: 1. Charging: The light shows - Acer Aspire 6935G | Service Guide - Page 21
Easy-Launch Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To - Acer Aspire 6935G | Service Guide - Page 22
(1) and right (4) buttons located beneath the touchpad to perform the right scroll bar of Windows applications. Function Execute Select Drag Swipe up/down/left/ right using Acer FingerNav 4-way control function (for selected models) NOTE: When using the touchpad, keep it - and your infers - dry - Acer Aspire 6935G | Service Guide - Page 23
cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the located on the upper right corner of the keycaps. To simplify the keyboard - Acer Aspire 6935G | Service Guide - Page 24
keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on the Windows or close the Start menu < > + : Display the desktop < > + : Open Windows Explore < > + : Search for a file or - Acer Aspire 6935G | Service Guide - Page 25
BIOS Acer eSettings Acer ePower Management Sleep Launches Acer eSettings in Acer Empowering Technology. Launches Acer ePower Management in Acer Empowering Technology. Puts the computer in Sleep mode. Display toggle Screen blank Touchpad toggle Switches display output between the display screen - Acer Aspire 6935G | Service Guide - Page 26
or word processor. 2. Either directly press the < > symbol at the bottom-right of the keyboard, or hold and then press the symbol at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm - Acer Aspire 6935G | Service Guide - Page 27
effects of Dolby Home Theater on your system. ‰ Acer ePower Management optimizes battery usage via customizable power plans. ‰ Acer eDataSecurity Management protects data with passwords and encryption (for selected models). ‰ Acer eRecovery Management backs up and recovers data flexibly, reliablyand - Acer Aspire 6935G | Service Guide - Page 28
data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Password settings. The Empowering Technology Password Center dialog box pops up. 4. Click Create a new password. 5. In the Create a New Password dialog box, key in and confirm - Acer Aspire 6935G | Service Guide - Page 29
of 5.1-channel audio output from the speakers fitted to your system via Dolby Surround sound technology. Music mode lets you enjoy your favorite tunes, in vivid detail. To choose your playback device, click the icon on the upper right side of the Acer eAudio Management window. Chapter 1 21 - Acer Aspire 6935G | Service Guide - Page 30
Windows power icon in the system tray and select Acer ePower Management. AC Mode (Adapter mode) The default setting is "Maximum Performance." You can adjust CPU speed, LCD supported. DC Mode (Battery mode) There are four pre-defined profiles - Entertainment, Presentation, Word Processing, and Battery - Acer Aspire 6935G | Service Guide - Page 31
status For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click "Settings" to: ‰ Set alarms. ‰ Re-load factory defaults. ‰ Select what actions will be taken when the cover is closed or the power button - Acer Aspire 6935G | Service Guide - Page 32
integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook. On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Password. You will - Acer Aspire 6935G | Service Guide - Page 33
Chapter 1 25 - Acer Aspire 6935G | Service Guide - Page 34
to CD/DVD z Create user backup z Manage user backups ‰ Restore: z Restore system to factory default z Reinstall applications/drivers z Restore system from user backup z Password settings To use the password protection feature of Acer eRecovery Management to protect your data, you must first set the - Acer Aspire 6935G | Service Guide - Page 35
Chapter 1 27 - Acer Aspire 6935G | Service Guide - Page 36
eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: ‰ Provides a simple graphical user interface for navigation. ‰ Prints and saves hardware specifications. ‰ Lets you set an asset tag for your system. 28 - Acer Aspire 6935G | Service Guide - Page 37
/off, external display settings, synchronization status and presentation settings. Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities - Acer Aspire 6935G | Service Guide - Page 38
Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor - Acer Aspire 6935G | Service Guide - Page 39
to be partitioned independently. AcerGridVista is imple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy the convenience of a well-organized desktop. NOTE: Please - Acer Aspire 6935G | Service Guide - Page 40
Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application. 32 Chapter 1 - Acer Aspire 6935G | Service Guide - Page 41
800MHz (for T6400/T6600)-1033MHz (for T9550/P7450/ P8600/P8700/P9500) Intel 975PM/975GM + ICH8M uFCPGA, Socket P 0.944~1.3V Processor Specification # P7450 CPU Speed 2.0GHz P8600 2.4GHz P8700 2.53GHZ P9500 2.53GHz T6400 2.0GHz T6600 2.2GHz T9550 2.66GHz Cores Bus Speed Mfg Tech. Cache - Acer Aspire 6935G | Service Guide - Page 42
(bps) Supports modem protocol Modem connector type Modem connector location 56K V.92 RJ11 Left side Specification Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Specification Built-in ICH8M 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth - Acer Aspire 6935G | Service Guide - Page 43
(MB) 80000 Bytes per sector 512 Data heads 2 4 for Toshiba and HGST 4 Drive Format Disks 1 Spindle speed (RPM) 5400 RPM Performance Specifications Buffer size 8M Interface SATA Max. media transfer rate (disk-buffer, Mbytes/s) 100, 150 Data transfer rate (host~buffer, Mbytes - Acer Aspire 6935G | Service Guide - Page 44
Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Chipset Specification 1. Reads data in - Acer Aspire 6935G | Service Guide - Page 45
Serial port function control Express Card Interface Item Express card controller Supports card type Number of slots Access location Interface System Board Major Chips Item Core logic VGA LAN USB 2.0 CardReader MODEM Bluetooth Wireless 802.11 a+b+g Audio Specification Built-in ICH8M 2 USB 1.1 and - Acer Aspire 6935G | Service Guide - Page 46
of keypads Windows logo key Internal & external keyboard work simultaneously Specification ITE 8512E 88-/89-key Yes Plug USB keyboard to the USB port directly: Yes Battery Item Vendor & Model Name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage - Acer Aspire 6935G | Service Guide - Page 47
Output voltage frequency (k Hz) Specification TDK N/A 9~20V 360mA (max) 710V (1800V for kick off) 6.5mA (max) 58 KHz (max) AC Adaptor Item Input such as the CPU and hard disc may be power managed in this state CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down - Acer Aspire 6935G | Service Guide - Page 48
40 Chapter 1 - Acer Aspire 6935G | Service Guide - Page 49
, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set - Acer Aspire 6935G | Service Guide - Page 50
user to save CMOS setting and exit Setup. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully - Acer Aspire 6935G | Service Guide - Page 51
. The hard disk drive or optical drive model name is automatically detected by the system. This field shows the serial number of devices installed on secondary IDE master. Displays system BIOS version. This field displays the VGA firmware version of the system. This field shows the keyboard This - Acer Aspire 6935G | Service Guide - Page 52
Main The Main screen displays a summary of your computer hardware information, and also includes Main Advanced Security Boot Exit System Time: System Date: [09:00:00] [01/01/2003] Item specific Help , , or selects field Total Memory [xxxxMB] Video Memory: [8MB - Acer Aspire 6935G | Service Guide - Page 53
display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen partition on hard disc drive to store operation system and restore the system to factory defaults. Option - Acer Aspire 6935G | Service Guide - Page 54
Advanced The Advanced screen displays advanced settings in BIOS. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Serial port Parallel port Description Displays the settings of the serial port Shows the - Acer Aspire 6935G | Service Guide - Page 55
. 3.0 Information. Main Advanced Security Boot Exit Supervisor Password Is User Password Is HDD Password Clear Clear Clear Set Supervisor Password Set User Password Set HDD Password [Enter] [Enter] [Enter] Item specific Help Supervisor Password controls access to the whole setup utility. It - Acer Aspire 6935G | Service Guide - Page 56
. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Enables or disables primary hard disk security function. Defines whether a password is required or not while the events defined in - Acer Aspire 6935G | Service Guide - Page 57
the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing - Acer Aspire 6935G | Service Guide - Page 58
to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If - Acer Aspire 6935G | Service Guide - Page 59
hard disk drive and the CD-ROM in module bay. InsydeH2O Setup Utility Rev. 3.0 Information Main Advanced Security Boot Exit Boot priority order: 1. IDE 0: ST960821A 2: IDE 1: MATSHITADVD 3: USB FDD: 4. Network Boot: Realtek Boot Agent 5. USB HDD: 6. USB KEY: 7. USB CDROM: Item specific - Acer Aspire 6935G | Service Guide - Page 60
specific Help Exit System Setup and save your Changes Exit utility without screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS - Acer Aspire 6935G | Service Guide - Page 61
Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM. drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash - Acer Aspire 6935G | Service Guide - Page 62
Utility This section provide you with removing HDD password method. Remove HDD Password: If you key in wrong HDD password for three time, "HDD password error code" would display on the screen. See the image below. If you need to solve HDD password locked problem, you can run unlock6.EXE 1. Key - Acer Aspire 6935G | Service Guide - Page 63
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 6935G for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ‰ Wrist grounding strap and conductive mat for - Acer Aspire 6935G | Service Guide - Page 64
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 54 Chapter 3 - Acer Aspire 6935G | Service Guide - Page 65
succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in - Acer Aspire 6935G | Service Guide - Page 66
LCM module disassembly flow chart 56 Chapter 3 - Acer Aspire 6935G | Service Guide - Page 67
latch then remove the battery. Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner Card/System Fan/Thermal Modules/CPU Removing the HDD 1. 1. Remove the six screws fastening the CTO cover 2. 2. Detach the CTO cover from the notebook.. Removing the Wireless Cover & RAM Module 3. Remove one - Acer Aspire 6935G | Service Guide - Page 68
from the wireless LAN card. 9. Then take out the wireless LAN card from the main unit. 10. Loose two screws from the TV card. 11. Remove the TV card from the machine. 12. Remove the two screws from the Wireless card. 13. Remove the Wireless card from the machine.. 14. Remove HDD module as shown - Acer Aspire 6935G | Service Guide - Page 69
holding the finger heatsink. 20. Detach the finger heatsink from the main board. 21. Then take out the CPU heatsink from the main board. 22. Use a flat screwdriver to release the CPU lock (Turn counter clock-wise) then remove the CPU carefully. 23. Remove the Express dummy card. Chapter 3 59 - Acer Aspire 6935G | Service Guide - Page 70
24. Remove the card reader dummy. Removing the ODD and Dummy cards 25. Remove the screw fastening the optical disk drive module on the bottom. 26. Use a tool to push the optical disk drive module outwards and remove the ODD module Removing the Hinge cover 27. Remove two hinge cover screws. 28. Then - Acer Aspire 6935G | Service Guide - Page 71
Removing the BTCB screws 29. Loose 21 screws from BTCB. 30. Detach Switch cover. 31. Disconnect Media board FFC from the Switch cover Chapter 3 61 - Acer Aspire 6935G | Service Guide - Page 72
Disassembling the Main Unit 1. Turn over the keyboard as the image shows. 2. Disconnect the Keyboard FFC from the main board 3. Then remove the keyboard from the main unit. 4. Remove cable. 9. Pull out the Wireless antenna. 10. Release four TPCB locker then remove the TCB from machine. 62 Chapter 3 - Acer Aspire 6935G | Service Guide - Page 73
Disassembling the LED boards 11. Loose the LED boards four screws. 12. Remove two LED boards from the machine. 13. Loose four LCM hinge screws. 14. Then remove LCM module from the machine. Remove I/O baord and Main Board. 15. Loose the daughter board screw then remove the daughter board from the - Acer Aspire 6935G | Service Guide - Page 74
Modem card screws. 22. Disconnect Modem card cable. 23. Remove Modem card from the M/B. Disassembly LCM module 1. Remove six LCM bezel mylar. 2. Loose 11 LCM bezel screws. 3. Remove LCM bezel. 4. Disconnect Inverter cable and Back LED board cable. 5. Disconnect CCD cable. 6. Loose four LCD scrws - Acer Aspire 6935G | Service Guide - Page 75
7. Remove the LCD panel. 8. Remove the Inverter board. 9. Loose four LCD hinge screws, then remove two hinges from LCD panel. Chapter 3 65 - Acer Aspire 6935G | Service Guide - Page 76
External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD (hard disk drive) foil; two on each side. 2. Carefully take out the hard disk drive from the HDD foil. Disassembling the ODD Module 1. Remove the two screws holding the optical bracket. 2. Then remove the optical - Acer Aspire 6935G | Service Guide - Page 77
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in - Acer Aspire 6935G | Service Guide - Page 78
Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary - Acer Aspire 6935G | Service Guide - Page 79
the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer Aspire 6935G | Service Guide - Page 80
indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the - Acer Aspire 6935G | Service Guide - Page 81
can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 86. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of - Acer Aspire 6935G | Service Guide - Page 82
causes: 1. CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Error. (THe causes will be shown before "Equipment Configuration Error") Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh). Real Time Clock Error CMOS Battery Bad CMOS Checksum Error System disabled Incorrect password is - Acer Aspire 6935G | Service Guide - Page 83
"Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action - Acer Aspire 6935G | Service Guide - Page 84
Action in Sequence Power source (battery pack and power adapter). See "Power System Check" on page 71. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every - Acer Aspire 6935G | Service Guide - Page 85
system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize - Acer Aspire 6935G | Service Guide - Page 86
(optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and - Acer Aspire 6935G | Service Guide - Page 87
Routine Description Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen - Acer Aspire 6935G | Service Guide - Page 88
EEh EFh F0h F1h F2h F3h Beeps POST Routine Description Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA - Acer Aspire 6935G | Service Guide - Page 89
adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Action in Sequence Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors Keyboard (if contrast - Acer Aspire 6935G | Service Guide - Page 90
-on. The system doesn't power-off. Battery can't be charged. Action in Sequence Power source (battery pack and power adapter). See "Power System Check" on page 71. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power - Acer Aspire 6935G | Service Guide - Page 91
Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board Hard disk connection board Hard disk drive System board LCD cover switch System board Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge - Acer Aspire 6935G | Service Guide - Page 92
does not work correctly. Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display switching. System board System board - Acer Aspire 6935G | Service Guide - Page 93
only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the - Acer Aspire 6935G | Service Guide - Page 94
them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: ‰ Non-Acer devices ‰ Printer, mouse, and other external devices ‰ Battery pack ‰ Hard disk drive ‰ DIMM ‰ CD-ROM/Diskette drive Module ‰ PC Cards 4. Power-on the computer. 5. Determine - Acer Aspire 6935G | Service Guide - Page 95
CNTR 4 CN4 USB board CNTR 5 CN7 Hot Key Board CNTR 6 U8 South Bridge 7 CN12 Touch Pad FFC CNTR 8 CN14 I/O Board CNTR 9 CN15 BT Cable CNTR 10 CN13 Express card CNTR 11 CN10 Speaker Cable CNTR 12 CN9 Media consle Board CNTR 13 CN8 Power Board FFC CNTR Chapter 5 87 - Acer Aspire 6935G | Service Guide - Page 96
Bottom View 88 Chapter 5 - Acer Aspire 6935G | Service Guide - Page 97
Port 9 CN508 HDMI Port 10 Jack502 SPDIF 11 Jack503 MIC jack 12 Jack504 Line in jack 13 CN516 MDC Card CNTR 14 CN512 New card Socket 15 CN511/513 DIMM Socket 16 CN514 HDD CNTR 17 CN515 PCI-E Socket 18 CN510 ODD CNTR 19 U517 North Bridge 20 CN507 CPU Socket 21 CN506 VGA - Acer Aspire 6935G | Service Guide - Page 98
90 Chapter 5 - Acer Aspire 6935G | Service Guide - Page 99
chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 6935G. Refer to this chapter whenever ordering made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Aspire 6935G | Service Guide - Page 100
Aspire 6935G Exploded Diagram 92 Chapter 6 - Acer Aspire 6935G | Service Guide - Page 101
Chapter 6 93 - Acer Aspire 6935G | Service Guide - Page 102
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Aspire 6935G FRU List Accessory Category Part Name and Description REMOTE CONTROLLER FOMOSA21 RC804V-B EU REMOTE CONTROLLER FOMOSA21 RC804V-B TC REMOTE CONTROLLER FOMOSA21 RC804V-B SC REMOTE CONTROLLER FOMOSA21 RC804V-B EN WISTRON ACER XPRESS CARD PHONE KIT REV 2.0 EXTERNAL ANTENNA SET Acer Part - Acer Aspire 6935G | Service Guide - Page 117
LI-ION 6CELL SIMPLO AS2007B 3S2P 4400MAH BATTERY LI-ION 8CELL SANYO AS2007B 4S2P 4800MAH BATTERY LI-ION 8CELL SONY AS-2007B 4S2P 4800MAH BATTERY LI-ION 8CELL PANASONIC AS2007B 4S2P 4800MAH BATTERY LI-ION 8CELL SIMPLO AS2007B 4S2P 4800MAH Acer Part No. BT.00603.042 BT.00604.025 BT.00605.021 BT - Acer Aspire 6935G | Service Guide - Page 118
Acer Part No. 55.ATP0N.003 E-KEY BOARD 55.ATP0N.001 USB BOARD W/O TV CABLE 55.APQ0N.008 USB BOARD WITH TV CABLE 55.AP40N.001 I/O BOARD 55.APQ0N.007 VGA CARD VGA Card nVidia NB9P-GS GDDRIII 512M 800MHz 32*32 MXM II w/ HDCP w/ MPS PowerIC w/DP support Ver. A3 VG.9PG0Y.005 MSI VGA Card nVidia - Acer Aspire 6935G | Service Guide - Page 119
Part Name and Description FLASH MODULE 2GB INTEL NVCPEMWR002G2 LF FLASH MODULE 4GB INTEL NVCPEMWR004G2 LF FINGER PRINT BOARD Acer Part No. KF. SOUTH AFRICA (AIL) POWER CORD 3PIN USA "LCD/CAMERA CABLE 16" "WUXGA/ WXGA" "LCD/CAMERA CABLE 16""WXGA" DC-IN CABLE Acer Part No. 27.AAMVN.001 27.AAMVN.002 - Acer Aspire 6935G | Service Guide - Page 120
Description MODEM CABLE WITH RJ11 BLUETOOTH BOARD CABLE Acer Part No. 50.APQ0N.010 50.APQ0N.009 FINGER PRINT BOARD CABLE 50.APQ0N.001 HOTKEY BOARD CABLE 50.APQ0N.002 POWER BUTTON BOARD CABLE 50.APQ0N.003 TOUCH BUTTON BOARD CABLE 50.APQ0N.004 MEDIA BOARD CABLE 50.APQ0N.005 E-KEY BOARD - Acer Aspire 6935G | Service Guide - Page 121
Category Part Name and Description MINI DUMMY CARD Acer Part No. 42.APQ0N.008 SD DUMMY CARD 42.APQ0N.009 BD COMBO BEZEL SUPER-MULTI BEZEL LCD COVER 16" 42.APQ0N.005 42.APQ0N.004 60.ATP0N.003 LCD BEZEL 16" 60.APQ0N.004 LCD BRACKET RIGHT 33.APQ0N.004 LCD BRACKET LEFT 33.APQ0N.005 UPPER - Acer Aspire 6935G | Service Guide - Page 122
COVER Acer Part No. 42.ATP0N.002 MPCI COVER 42.APQ0N.003 OPTICAL BRACKET 33.AAMVN.002 KENSINGTON BRACKET 33.APQ0N.006 HINGE COVER ASSEMBLY LEFT 42.APQ0N.007 HINGE COVER ASSEMBLY RIGHT 42.APQ0N.006 VGA BRACKET TOP 33.APQ0N.003 VGA BRACKET BOTTOM 33.AKE0N.005 HALF MINI-CARD BRACKET - Acer Aspire 6935G | Service Guide - Page 123
PROCESSOR Category DVD RW DRIVE Category FAN Category Part Name and Description CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25W CPU INTEL CORE2DUAL P8600 PGA 2.4G 1066 25W 3M CPU INTEL CORE2DUAL P9500 PGA 2.53G 6M 1066 25W CPU INTEL CORE2DUAL T9400 PGA 2.53G 6M 1066 35W CPU INTEL CORE2DUAL T9600 - Acer Aspire 6935G | Service Guide - Page 124
Category Part Name and Description CPU HEATSINK FOR 965GM CPU HEATSINK FOR 965PM CPU HEATSINK FINGER CPU HEATSINK FINGER Acer Part No. 60.APD0N.002 60.APQ0N.003 33.APD0N.001 33.APQ0N.002 LCD Category MAIN BOARD Category Part Name and Description "LCD 16" "WXGA SAMSUNG LTN160AT01-A01 - Acer Aspire 6935G | Service Guide - Page 125
HDD/HARD DISK DRIVER Category SPEAKER Category Part Name and Description HDD 120GB SATA 5400RPM F/W:0303 HDD 320GB 5400RPM SATA SEAGATE ST9320320AS LF F/W:0303 HDD 320GB 5400RPM SATA TOSHIBA MK3252GSX LF F/W:LV010J Acer Part No. KH.12001.032 KH.12004.008 KH.12007.016 KH.12008.019 KH.16001.034 KH - Acer Aspire 6935G | Service Guide - Page 126
(GLOSSY) KEYBOARD 15_16KB-FV1 89KS BLACK CZECH (GLOSSY) KEYBOARD 15_16KB-FV1 88KS BLACK TRADITIONAL CHINESE (GLOSSY) KEYBOARD 15_16KB-FV1 89KS BLACK CANADIAN FRENCH (GLOSSY) KEYBOARD 15_16KB-FV1 89KS BLACK BRAZILIAN PORTUGUESE (GLOSSY) KEYBOARD 15_16KB-FV1 89KS BLACK BELGIUM (GLOSSY) Acer Part No - Acer Aspire 6935G | Service Guide - Page 127
Part Name and Description Acer Part No. KEYBOARD 15_16KB-FV1 88KS BLACK ARABIC/ENGLISH (GLOSSY) KB.INT00.293 KEYBOARD 15_16KB-FV1 89KS BLACK ARABIC/FRENCH (GLOSSY) KB.INT00.294 KEYBOARD 15_16KB-FV1 89KS BLACK NORDIC (GLOSSY) KB.INT00.295 KEYBOARD 15_16KB-FV1 89KS BLACK KB.INT00.296 ENGLISH - Acer Aspire 6935G | Service Guide - Page 128
MISCELLANEOUS Category Part Name and Description LCD CHUSION Acer Part No. 47.APQ0N.001 VGA BOARD INSULATOR 47.AKE0N.002 HDD INSULATOR 47.ASY0N.001 ANTENNA,DUAL,2.4/5.2G,810mm,1.37mm 50.ATP0N.001 ANTENNA,DUAL,2.4/5.2G,910mm,1.37mm 50.ATP0N.002 MICROPHONE 23.ATP0N.001 SCREW Category Part