Acer Aspire 7000 Service Guide
Acer Aspire 7000 Manual
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- Acer Aspire 7000 | Service Guide - Page 1
Acer Aspire 9300/7000 TravelMate 7510 Service Guide Service guide files and updates are available on the ACER/CSD web. For more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 7000 | Service Guide - Page 2
Revision History Please refer to the table below for the updates of Aspire 9300 / 7000 & TravelMate 7510 service guide. Date Chapter Updates II - Acer Aspire 7000 | Service Guide - Page 3
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. III - Acer Aspire 7000 | Service Guide - Page 4
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer Aspire 7000 | Service Guide - Page 5
used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary - Acer Aspire 7000 | Service Guide - Page 6
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer Aspire 7000 | Service Guide - Page 7
View 8 Using the Keyboard 10 Lock keys and Embedded Numeric Keypad 10 Windows keys 11 Hotkeys 11 Special keys 12 Indicators 14 Easy-launch Buttons 15 Touchpad 16 Touchpad Basics 16 Acer Empowering Technology 18 Acer eDataSecurity Management 19 Acer eLock Management 21 Acer ePerformance Management 22 - Acer Aspire 7000 | Service Guide - Page 8
the Main Unit 65 LCD Disassembly 72 Chapter4 Troubleshooting 76 System Check Procedures 77 External Diskette Drive Check 77 External CD-ROM Drive Check 77 Keyboard or Auxiliary Input Device Check 77 Memory Check 78 Power System Check 78 Check the Power Adaptor 78 Check the Battery Pack 79 Touchpad - Acer Aspire 7000 | Service Guide - Page 9
Appendix B Test Compatible Components 124 Microsoft® Windows® XP Pro Environment Test 125 Appendix C Online Support Information 129 3 - Acer Aspire 7000 | Service Guide - Page 10
memory, upgradeable to 4GB using two soDIMM modules (dual-channel support) Display T 17.1" WXGA + 200-nit Acer CrystalBriteTM colour TFT LCD (Aspire 9410 / 7110 series) or high brightness TFT LCD (TravelMate 5610 / 5110 series), 1440 x 900 pixel resolution, supporting simultaneous multi-window - Acer Aspire 7000 | Service Guide - Page 11
), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD) Optical media drive T 8X DVD-Super Multi double-layer drive T 24X DVD/CD-RW combo drive Communication T Acer Video Conference featuring Voice and Video over internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth® VoIP - Acer Aspire 7000 | Service Guide - Page 12
management standards: Stand-by and Hibernation power-saving modes support T 71W 4800mAh (8-cell) or 44W 4000mAh (6-cell) Li-Ion battery pack T Acer QuicChargeTM technology: 80% charge in 1 hour; 2-hour rapid charge system-off; 2.5-hour charge-in-use T 3-pin 90W AC adapter Dimensions and Weight T 400 - Acer Aspire 7000 | Service Guide - Page 13
5V_S5 S1 package DDRII 667 Channel B 667 Slot 1 SYSTEM DC/DC 2,3,4,5 11,12 MAX8743 VRAMx4 LCD UP to 1920 X 1200 13 Mini Card 802.11a/b/g 28 G72MV 3 /G73M 48,49,5051 L3:SIGNAL 2 L4:SIGNAL 3 PATA USB FIR 34 X BUS BIOS 36 Touch Pad 35 INT. KB 35 CIR 34 L5:GND L6:SIGNAL 4 1 SATA - Acer Aspire 7000 | Service Guide - Page 14
communication (for selected models) 2 N/A Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 3 N/A Status indicators Light-Emitting 5 Bluetooth communication Enable/disables Bluetooth function. Indicates the status of button Bluetooth communications. - Acer Aspire 7000 | Service Guide - Page 15
-out jack with S/PDIF headphones). support 5 Power indicator Indicates the computer's power status. 6 Battery indicator Indicates the computer's battery status. Note: 7 Bluetooth communication Indicates the status of Bluetooth communication. indicator 8 Wireless communication Indicates - Acer Aspire 7000 | Service Guide - Page 16
disk drive is active. Ejects the drive tray from the drive (location depends on model). 5 N/A Emerge"nEcaysye-lajeucntchhboulettons" on pEagjeec1t0s the drive tray when the computer PC Card. 3 5-in-1 card reader Accepts Memory Stick (MS), Memory Stick Pro (MS PRO), MultiMediaCard (MMC), Secure - Acer Aspire 7000 | Service Guide - Page 17
card bay 4 N/A Ventilation slots 5 N/A Memory compartment Description Description Releases the battery for removal. Helps keep the computer cool. Note NOTE: Do not cover or obstruct the opening of the fan. Houses the computer's Mini PCI card. Enable the computer to stay cool, even after - Acer Aspire 7000 | Service Guide - Page 18
6 N/A PCI Express Mini Card bay Houses the computer's PCI Express Mini card. 7 N/A Hard disk bay Houses the computer's hard disk (secured with screws). 8 N/A Battery lock Locks the battery in position. 9 N/A Battery bay Houses the computer's battery pack. Chapter 1 9 - Acer Aspire 7000 | Service Guide - Page 19
keypad, separate cursor, lock, Windows, function and special keys. Lock keys and Embedded Numeric Keypad The keyboard has three lock keys which the keys assume cursor and other shortcut functions. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys - Acer Aspire 7000 | Service Guide - Page 20
Taskbar button. + E: Opens the My Computer window. Application key < > + : < +>F+1n: s Help and Support. < +>F+: e: ns the Find The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output and the BIOS utility. - Acer Aspire 7000 | Service Guide - Page 21
the display screen, external monitor (if connected) and both. Screen blank Turns off the display screen backlight to save power. Press any right side of the keyboard, or hold Alt Gr key then press the Euro symbol on the number five key. NOTE: Some fonts and software do not support the Euro symbol. - Acer Aspire 7000 | Service Guide - Page 22
2. Either directly press the $ key on the bottom-right side of the keyboard, or hold Shift and then press the US dollar sign on the number four key. NOTE: This function varies according to the language settings. Chapter 1 13 - Acer Aspire 7000 | Service Guide - Page 23
the hard disk drive is active. # Icon Item # Icon ItemCaps Lock Description Lights up whDeneCscarpsipLtoicok nis activated. # Icon Item Num LockDescripLtiiognhts up when Num Lock is activated. Power Lights when the computer is on. Battery Lights when the battery is being charged. Bluetooth - Acer Aspire 7000 | Service Guide - Page 24
to E-mail and " Internet programs, they can be redefined by users. To set the web browser, mail and programmable buttons, run the Acer Launch Manager. "Launch Manager" on page 44 "Easy-launch b"uEttaosny-sl"auoncphabguett1o0ns" on page 10 Easy-launch button Default application Easy-launch button - Acer Aspire 7000 | Service Guide - Page 25
touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: (2) (1) (4) button mimics your cursor pressing on the right scroll bar of windows applications. Function Execute Select Drag Access context menu Scroll Left button - Acer Aspire 7000 | Service Guide - Page 26
the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. Chapter 1 17 - Acer Aspire 7000 | Service Guide - Page 27
Management accesses system information and adjusts settings easily. T Acer eNet Management hooks up to location-based networks intelligently. T Acer ePower Management extends battery power via versatile usage profiles. T Acer ePresentation Management connects to a projector and adjusts dispaly - Acer Aspire 7000 | Service Guide - Page 28
Management Acer eDataSecurity Management is a handy file encryption utility that protects the files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick and easy data encryption and decryption and also supports on - Acer Aspire 7000 | Service Guide - Page 29
20 Chapter 1 - Acer Aspire 7000 | Service Guide - Page 30
, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system. T Optical drive devices: includes any kind of CD-ROM or DVD-ROM drives. T Floppy disk drives: 3.5-inch disks only. To activate Acer eLock Management - Acer Aspire 7000 | Service Guide - Page 31
you with the following options to enhance overall system performance: T Memory optimization: releases unused memory and checks memory usage. T Disk optimization: removes unneeded items and files. T Speed optimization: improves the usability and performance of the Windows XP system. 22 Chapter 1 - Acer Aspire 7000 | Service Guide - Page 32
from the HDD (most recent user-defined recovery point) • Recovery from CD or DVD NOTE: If the computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disk" feature to burn a backup image to CD or DVD. To ensure the best results - Acer Aspire 7000 | Service Guide - Page 33
eSettings Management allows you to inspect hardware specification and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. T Provides a simple graphical user interface - Acer Aspire 7000 | Service Guide - Page 34
the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up the PC. Acer eNet Management automatically detects the best settings for a new location, while offering you the freedom to manually adjust the settings to match your needs, simply by right - Acer Aspire 7000 | Service Guide - Page 35
26 Chapter 1 - Acer Aspire 7000 | Service Guide - Page 36
double click the Acer ePower Management icon in the task tray. AC mode The default setting is "Maximum Performance." You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on or off: Wireless LAN, Bluetooth, CardBus, Memory Card, Audio, and - Acer Aspire 7000 | Service Guide - Page 37
• View information about Acer ePower Management. 28 Chapter 1 - Acer Aspire 7000 | Service Guide - Page 38
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution: XGA and SVGA. Chapter 1 29 - Acer Aspire 7000 | Service Guide - Page 39
up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant messenger service. 1 23 # Item No. 1 2 # Ite3m Item Lens Power indicator Rubber grip (selected models only) Rotating - Acer Aspire 7000 | Service Guide - Page 40
OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. or Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears as below: Changing the Acer OrbiCam settings Resolution To change the capture resolution, click the displayed - Acer Aspire 7000 | Service Guide - Page 41
window Driver Settings button. The PropertPierospweritniedsow will appear. Driver Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/ webcam - Acer Aspire 7000 | Service Guide - Page 42
your video transmissions. NOTE: The face tracking feature is not capable of centering your face beyond the capture window frame. Minimal head movements are tracked more efficiently. To enable the Acer VisageON: 1. Right click on this icon, then select VisageON from the pop-up menu. VisageON VisageON - Acer Aspire 7000 | Service Guide - Page 43
video effect from the list. To select an effect: VEifdfeeoctSSeetlteinctgios n Video 1. Click the encircled icon to display the available video effects. The Video Effect Selection window appears as below: Effect Selection Video 34 Chapter 1 - Acer Aspire 7000 | Service Guide - Page 44
video effect to use. The selected effect appears in the video effects section of the VisageON window. NOTE: When using avatars, you may have to calibrate the face points to achieve better tracking. Follow screen instructions in the VisageON to continue. NOTE: You may use video effects when using the - Acer Aspire 7000 | Service Guide - Page 45
NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature Acer GridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window - Acer Aspire 7000 | Service Guide - Page 46
's recommended value. Note: Launch Manager Launch Manager allo"wEsaysyo-ulatuonsceht tbhuettfoounrs"eaosny-plaaugnec2h4buttons located above the keyboard. You can access the Launch Mana"gEearsbyy-laculicnkcihngbounttSotnasrt">oAnllpPargoegr2a4ms > Launch Manager to start the applicLaatiuonn.ch - Acer Aspire 7000 | Service Guide - Page 47
in the Windows task bar, highlight Programs, anPdrsoeglercat Nmosrton Antivirus. N2.oInrtthoenNAortnotniAVnitrivuirsus main window, click customized virus scans that tun unattended on specific dates and times or at periodic intervals. If you are using the computer when the scheduled scan begins, it - Acer Aspire 7000 | Service Guide - Page 48
(low frequency mode) T Dual-core processing T Simultaneous 32 bit and 64 bit Windows® support T AMD PowerNow!TM, AMD HyperTransportTM, Enhanced Virus Protection2 and 3DNow! professional technology Power optimized HyperTransportTM technology up to 1600MHz, full duplex 2x512KB or 2x256KB System Board - Acer Aspire 7000 | Service Guide - Page 49
Disk Drive Spindle Speed (RPM) Internal transfer rate (Mbytes/sec. max.) I/O data transfer rate (Mbytes/sec. max.) ATA data transfer mode supported humidity gradient Drive acoustics, sound power (bels) idle Shock, BIOS Item BIOS vendor System BIOS version Phoenix V1.00 Description 40 Chapter 1 - Acer Aspire 7000 | Service Guide - Page 50
BIOS Item Feature System Memory Item Chipset Feature VGA Chip Item VRAM PCMCIA Item PCMCIA controller Card type support Number of slot Feature Audio Item Audio controller Description • Suspend to RAM (S3) / Disk (S4) • Support boot option: HDD / Removable device (media bay device) / all USB - Acer Aspire 7000 | Service Guide - Page 51
Data modem data baud rate (bps) Modem/bluetooth protocol supported Connector type MCP51 56K Description • V.90/V.92 AC-Link modem with PTT approval • Wake-on-Ring ready • CISPR22 application RJ-11 Keyboard Item Controller Model name 42 ENE KB3910 New Acer Ergo Keyboard Description Chapter 1 - Acer Aspire 7000 | Service Guide - Page 52
button • Windows keys and application keys support • Standard pitch, 2.5 mm travel length • Hotkey controls • Embedded numeric keypad • Multi-language support • Spill-proof • Four easy-launch buttons: Internet browser, E-mail with LED, Acer Empowering, one user-programmable button Battery Item - Acer Aspire 7000 | Service Guide - Page 53
brightness Contrast ratio Respond time (optical rise time + fall time) (msec.) Normal input voltage of power supply Power consumption (watt) Weight Physical size (mm) Electrical interface Color support non-glare type (1) glare type (H) RGB vertical stripe 0.255 (per one triad) x 0.255 200 (typical - Acer Aspire 7000 | Service Guide - Page 54
Specification Transfer rate (KB/sec.) Access Time (Typical) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage PHILIPS SCB5265 Specification Multi-Session DVD+R, DVD+RW, DVD-RAM CD (write): CD-DA, CD ROM UDF Load: Manual load Manual load/DC brushless - Acer Aspire 7000 | Service Guide - Page 55
time (typical) Buffer memory Interface Applicable disc format Loading mechanism Power consumption Input voltage Specification Sustained: DVD:10 manual load Max. 1500 mA 5V +/- 5% (operating) 8X Super Multi Interface Item Vendor and model name Liteon SSM 8515S Performance Specification Transfer - Acer Aspire 7000 | Service Guide - Page 56
mechanism Power RW, DVDRAM Load: manual load/DC brushless motor system Max. 1500mA +5V +/- 5% (operating) Specification KODAK Photo CD single +R DL (read/write), DVD+RW (read/write), DVD+RW high speed (read/write), DVD-RAM (read/write) N/A Max. 1800mA +5V +/- 5% (operating) +5V +/- 8% (start-up - Acer Aspire 7000 | Service Guide - Page 57
4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). The setup screen displays BIOS as follows:Navigating the BIOS Utility Function Information Main Advanced Security Boot Exit - Acer Aspire 7000 | Service Guide - Page 58
Name: Manufacturer Name: None Aspire 9300 Acer UUID: 2fb91de0-1d5f-11d7-8837 disk or other devices are installed on Primary IDE master, then it will display a blank line This field reports the BIOS version of system This field reports the VGA version of the system This field reports the keyboard - Acer Aspire 7000 | Service Guide - Page 59
System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot F12 Boot Menu: D2D Recovery: [11:59:38 ] [01/16/2006] 640 KB 254 KB 128 MB [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] Item Specific Help , , or selects - Acer Aspire 7000 | Service Guide - Page 60
Parameter F12 Boot Menu D2D Recovery Description When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST. Allow user to enable/disable the Disk-to-Disk recovery 51 Chapter 2 - Acer Aspire 7000 | Service Guide - Page 61
computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Security Boot Exit Supervisor Password Is: User Password Is: HDD Password Set Supervisor Password Set User Passord Set HDD Password Password on Boot: Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific BIOS - Acer Aspire 7000 | Service Guide - Page 62
Password If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows: Length No more than 8 characters Characters 0-9,A-Z (not case sensitive) While these fields are highlighted and press "Enter", a window similar to the - Acer Aspire 7000 | Service Guide - Page 63
User can now type password in field "Enter New Password", and re-enter password in field "Confirm New Password" for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered - Acer Aspire 7000 | Service Guide - Page 64
drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. PhoenixBIOS Setup Utility Info. Main Security Boot Exit Boot priority order: 1: IDE HDD: WDC WD1200UE-22KVT0-(PM) 2: IDE CDROM: PHILIPS DVD-RAM SDVD8821 3: PCI LAN: NVIDIA Noot Agent 232 - Acer Aspire 7000 | Service Guide - Page 65
Exit Info. Main PhoenixBIOS Setup Utility Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values - Acer Aspire 7000 | Service Guide - Page 66
on how to disassemble the notebook for maintenance and troubleshooting. To disassemble the computer, you need the tools below: T Wrist ground strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Flat head screw driver T Hexagonal driver T Tweezers NOTE: The - Acer Aspire 7000 | Service Guide - Page 67
Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components. Screws List No. Description a SCW HEX NYL I#R-40/O#4-40 L5.5 b SCREW MACH WAFER M2*L4 NI c SCRW M2.5*6 ~ L-CASE + U- - Acer Aspire 7000 | Service Guide - Page 68
Screws List No. Description g SCREW M2*L3 NON-NYLOK CR3+ h SCREW M2.5*L6 NYLOK CR3+ i SCREW M2.5*L8 NYLOK CR3+ j SCREW M2*L8 NI NON-NYLOK k SCREW M3x4(86.9A524.4R0) l SCRW M2*4 WAFER NI m SCREW NI M2*6L n SCRW M2.5*L3(NON NYLOK) Part No. 86.00E31.723 86.00E33.736 86.00E34.738 86. - Acer Aspire 7000 | Service Guide - Page 69
Disassembly Procedure Removing the Battery Pack 1. Unlock the battery pack. 2. Slide the battery latch, hold it then remove the battery. Removing the HDD Module 1. Release the three screws fastening the HDD module cover. 2. Detach the HDD module cover. 3. Release the two screws holding the HDD - Acer Aspire 7000 | Service Guide - Page 70
Removing the Wireless LAN Card and the RAM Modules 1. Release the two screws securing the wireless LAN card cover. 2. Remove that cover. 3. Disconnect the wireless antennae. The black is the main cable and the white is the auxiliary one. 4. Press the left and the right latches to pop up the wireless - Acer Aspire 7000 | Service Guide - Page 71
5. Release the two screws securing the RAM cover and remove the RAM cover. 6. Press the left and right latches to pop up the RAM module. 7. Repeat the anterior step to remove other RAM module. 62 Chapter 3 - Acer Aspire 7000 | Service Guide - Page 72
the notebook as shown. 2. Remove the middle cover. Though it is combined tightly, detach it from the main unit carefully. Do not pull it abruptly. 3. There are four latches securing the keyboard. 4. Push those latches by the screw driver as shown and the keyboard will pop up a little. 5. Remove the - Acer Aspire 7000 | Service Guide - Page 73
and pull out the wireless antennae. 3. Release the two screws securing the LCD hinges on the bottom side. 4. Release the two screws fastening the LCD hinges on the rear side. 5. Release the two screws holding the LCD hinges as shown. 6. Then separate the LCD module from the main unit. 64 Chapter 3 - Acer Aspire 7000 | Service Guide - Page 74
Disassembling the Main Unit Separating the Upper Case and the Lower Case 1. Release the connector lock and disconnect the touch pad FFC. 2. Release the connector lock and disconnect the function keyboard FFC. 3. Release the three screws securing the upper case. 4. Release the 27 screws holding the - Acer Aspire 7000 | Service Guide - Page 75
Removing the Function Keyboard 1. Release the FFC lock and disconnect the function keyboard FFC. 2. Release the four screws holding the function keyboard bracket. 3. Then remove the function keyboard bracket. 4. Carefully disconnect the microphone cable and remove the function keyboard. 66 Chapter - Acer Aspire 7000 | Service Guide - Page 76
Removing the Touch Pad Board 1. Carefully release the FFC lock and disconnect the touch pad board FFC. 2. There are 13 latches holding the touch pad bracket. 3. Unlock those latches with a screw driver as shown then detach the touch pad bracket. 4. Detach the touch pad board. Chapter 3 67 - Acer Aspire 7000 | Service Guide - Page 77
remove it. 2. Pull the dummy card from the slot and remove it. Removing the Main Board 1. Disconnect the fan cable. 2. Disconnect the speaker cable and Bluetooth module cable. 3. Remove the four screws securing the main board. 4. Then detach the main board from the lower case. 68 Chapter 3 - Acer Aspire 7000 | Service Guide - Page 78
Removing the System Fan 1. Release the two screws holding the heatsink. 2. Remove the heatsink. Removing the Bluetooth Module 1. Detach the bluetooth module from the lower case. 2. Carefully disconnect the bluetooth module cable. Chapter 3 69 - Acer Aspire 7000 | Service Guide - Page 79
Removing the Speakers 1. Release the four screws securing the left and right speakers. 2. Remove the speakers from the lower case. Removing the MDC Module 1. Carefully disconnect the MDC cable. 2. Release the two screws securing the MDC board then detach the MDC board. 3. Disconnect the MDC board - Acer Aspire 7000 | Service Guide - Page 80
Remove the Heatsink Module 1. Release the five screws securing the heatsink. 2. Remove the heatsink module. Removing the CPU 1. Release the screw counter clockwise with a flat screw driver. 2. Detach the CPU from the CPU socket. Chapter 3 71 - Acer Aspire 7000 | Service Guide - Page 81
LCD Disassembly 1. Remove the eight rubber caps on the LCD bezel and release the eight screws securing the LCD bezel. 2. Detach the LCD bezel from the LCD module as shown. 3. Release the screw holding the inverter board. 4. Disconnect the inverter board cables as shown and remove the inverter board. - Acer Aspire 7000 | Service Guide - Page 82
5. Release the four screws securing the LCD panel. 6. Detach the LCD panel carefully and reverse it as shown. 7. Tear off the tapes holding the LCD panel cable carefully then disconnect the LCD panel. 8. Remove the antenna from the LCD cover. Chapter 3 73 - Acer Aspire 7000 | Service Guide - Page 83
9. Release the four screws securing the left LCD bracket then remove the left LCD bracket. 10. Repeat the anterior step to remove the right LCD bracket. 74 Chapter 3 - Acer Aspire 7000 | Service Guide - Page 84
11. Release the screw holding the CCD module and carefully pull the CCD module cable and LCD cable through the latch bar and LCD cover. 12. Remove the CCD module cap. 13. Remove the CCD module ring. 14. Push the CCD module upper case a little bit. 15. Then Separate the - Acer Aspire 7000 | Service Guide - Page 85
76 Chapter 3 - Acer Aspire 7000 | Service Guide - Page 86
Chapter 4 Troubleshooting Please use the following procedures as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses. 1. Obtain the detailed fail symptoms as - Acer Aspire 7000 | Service Guide - Page 87
or make the drive fail. 1. Boot from the diagnostic diskette and start the diagnostic programs. 2. See if FDD test is passed as the programs run the FDD test. 3. Follow the instructions in the message window. If errors occur with the internal diskette driver, reconnect the diskette connector on the - Acer Aspire 7000 | Service Guide - Page 88
on the computer by using the following power sources separately. 1. Remove the battery pack. 2. Connect the power adaptor and check the power supply. 3. Disconnect the power adaptor and install the battery pack, then check the power supply. If you think there is a power supply problem, please go - Acer Aspire 7000 | Service Guide - Page 89
pack. From software, this helps to identify the problem is on recharging or discharging. 1. Check the Power Management in Control Panel. 2. Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the step 1 and step - Acer Aspire 7000 | Service Guide - Page 90
the touch pad still does not work, then replace the FPC on Track Pad PCB. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement will occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware - Acer Aspire 7000 | Service Guide - Page 91
Message List, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error symptoms classified by functions. If the symptom - Acer Aspire 7000 | Service Guide - Page 92
" in BIOS Setup Utility. Main board Operating system not found Power-on indicator turns off and LCD is blank. Enter Setup and see if fixed disk and drive A are properly identified. Diskette drive Hard disk drive Main board Power source (battery pack and power adapter.) See "Power System Check - Acer Aspire 7000 | Service Guide - Page 93
the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 - Acer Aspire 7000 | Service Guide - Page 94
Initialize EISA board Test keyboard Set key click if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to - Acer Aspire 7000 | Service Guide - Page 95
Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear - Acer Aspire 7000 | Service Guide - Page 96
docking late C8h Force check (optional) C9h Extended checksum (optional) CAh Redirect Int 15h to enable remote keyboard CBh Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. CCh Redirect Int 10h to enable remote serial video CDh Re-map I/O and - Acer Aspire 7000 | Service Guide - Page 97
POST Routine Description Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output - Acer Aspire 7000 | Service Guide - Page 98
Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Action in Sequence Enter BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function - Acer Aspire 7000 | Service Guide - Page 99
board Speaker-Related Symptoms Symptom/Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom/Error The system - Acer Aspire 7000 | Service Guide - Page 100
standby mode after opening the LCD. Battery fuel gauge in Windows does not go higher than 90%. System hangs intermittently. LCD cover switch System board Action in Sequence Hard disk connection board Hard disk drive System board LCD cover switch System board Remove battery pack and let it cool - Acer Aspire 7000 | Service Guide - Page 101
Keyboard/Touchpad-Related Symptoms Symptom/Error Touchpad does not work. Action in Sequence Reconnect touchpad cable. Touchpad board Action in Sequence Modem phone port modem combo board System board NOTE: If you can not correct the problems according to the anterior tables, see "Undetermined - Acer Aspire 7000 | Service Guide - Page 102
, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problems, follow the procedures below: 1. Run the advanced diagnostic test for the system board in loop mode at least - Acer Aspire 7000 | Service Guide - Page 103
all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery Pack T Hard disk drive T DIMM T CD-ROM / Diskette drive module T PC cards 4. Power on the computer. 5. Determine if the problem has been resolved. 6. If the problem does not recur, reconnect the - Acer Aspire 7000 | Service Guide - Page 104
Jumper and Connector Location Top View Chapter 5 No. Description 1 DC-in jack 3 CRT connector 5 MDC module cable connector 7 Main battery connector 9 Mini PCI slot 11 CPU No. Description 2 USB connector 4 RJ11 & RJ45 connector 6 MDC board connector 8 ODD connector 10 North - Acer Aspire 7000 | Service Guide - Page 105
No. Description 13 South bridge 15 Line-in jack 17 Line-out jack 19 USB connector 21 RTC battery connector No. Description 14 HDD connector 16 Microphone-in jack 18 Cardbus controller 20 BIOS ROM 22 5-in-1 card reader 95 Chapter 5 - Acer Aspire 7000 | Service Guide - Page 106
View Item 1 3 5 7 9 Description Keyboard controller Lid switch connector PCMCIA card reader Touch pad board connector Bluetooth module connector Item 2 4 6 8 10 Description Keyboard connector System fan connector Function key board connector Speaker connector LCD cable connector Chapter 5 96 - Acer Aspire 7000 | Service Guide - Page 107
Switch Setting 3D3V_S0 1 2 SRN10KJ-5-GP RN13 SB GPIO 16 PSW_CLR# 33 MATRIXID1# 33 MATRIXID2# Short G3 to clear password. 3 4 2 1 EC20 DY SC1000P50V3JN-GP G3 1 2 GAP-OPEN SW6 1 5 2 6 3 7 4 8 SW-DIP-4-2-U2-GP 62.40013.061 DY 97 Chapter 5 - Acer Aspire 7000 | Service Guide - Page 108
has set Password ( power-on or setup password) for security reason, BIOS will check password during POST or when entering the BIOS setup menu. However, if it is necessary to ignore the password check, the user may enable short PIN Pad to bypass password check. BIOS Recovery: Boot Block is a special - Acer Aspire 7000 | Service Guide - Page 109
3. Restore BIOS by the Crisis Disk Enter this function by Fn+ESC, and Power Button. To Power down the system when Step 3.5 is finished. If the crisis recovery process is finished, the system should be powered on with a successful BIOS. RD/CSD can then update the BIOS to a workable on by regular BIOS - Acer Aspire 7000 | Service Guide - Page 110
offers the FRU (Field Replaceable Unit) list in global configuration of Aspire 9300/ 7000&TM7510. Refer to this chapter whenever ordering the changed, it will NOT be noted on the printed service guide. For Acer authorized service providers, your Acer office may have a different part number code from - Acer Aspire 7000 | Service Guide - Page 111
Exploded Diagram 101 Chapter 6 - Acer Aspire 7000 | Service Guide - Page 112
Parts Aspire 4AH SANYO BATTERY PACK LI+ 8CELL 2.4MAH SONY BTY PACK LI+ 8C 2.4AH SONY WIRELESS LAN BOARD 802.11BG FOXCONN BCM4318 WLAN 802.11BG FOX BCM4318 MURA Acer Part No. 56.A46V1.001 SYNPATICTM61PUF1G372 BOARDS BLUETOOTH BOARD FOXCONN BCM2045 V01 BT MODULE FOXCONN BCM2045 V01 54.TB2V1.001 - Acer Aspire 7000 | Service Guide - Page 113
Name TV TUNER BOARD Description TV TUNER MINIPCI M103 HYBRID Acer Part No. 54.ADFV1.001 BOARDS CABLES CABLES CABLES CABLES UK 27.01518.541 POWER CORD 5A 250V 3PIN CODE 5A 250V 3P UK BK UK BK 27.03118.001 POWER CORD ACA / ACNZ POWER CODE ACA / ACNZ 27.03218.021 ANNIE POWER CORD 10A 250V 3PIN - Acer Aspire 7000 | Service Guide - Page 114
FFC CABLE MYALL Acer Part No. 50.AEFV1.001 CABLES LAUNCH BOARD CABLE CASE/COVER/BRACKET ASSEMBLY MIDDLE COVER LAUNCH BOARD FFC CABLE MYALL 50.AEFV1.002 ASSY MIDDLE COVER--AS 60.ACKV1.003 MYALL MINI CARD COVER ASSY MINICARD COVER MYALL 42.AEFV1.001 HDD COVER ASSY HDD COVER MYALL 42.AEFV1 - Acer Aspire 7000 | Service Guide - Page 115
Description ASSY 24X COMBO LITEON MYALL M ODD BRKT MYALL Acer Part No. 6M.AEFV1.001 33.TCBV1.002 COMBO FRONT COMBO PHILIPS 6M.AEFV1.002 MULTI MYALL M?? CASE/COVER/ BRACKET ASSEMBLY OPTICAL BRACKET ODD BRKT MYALL 33.TCBV1.002 CASE/COVER/ BRACKET ASSEMBLY DVD SUPER MULIA BEZEL ASSY S_MULTI - Acer Aspire 7000 | Service Guide - Page 116
WD DRIVE WD600UE-22KVT0 HDD 60GB WD WD600UE22KVT0 KH.06008.004 HDD/HARD DISK HDD 80G 5400RPM PATA DRIVE HDD 80G 5400RPM PATA CASE/COVER/ BRACKET ASSEMBLY HDD CHASSIS ASSY HDD CHASSIS MYALL 33.TCBV1.003 HDD/HARD DISK HDD 80G 5400RPM HITACHI "HDD 80G 2.5"" 5400RPM DRIVE HGST" KH.08007.013 - Acer Aspire 7000 | Service Guide - Page 117
- KH.12008.015 22KVT0 HDD/HARD DISK HDD 160G 5400RPM PATA DRIVE HDD 160G 5400RPM PATA CASE/COVER/ BRACKET ASSEMBLY HDD CHASSIS ASSY HDD KH.16001.022 KEYBOARD KEYBOARD KEYBOARD 105KEY DARFON SK-AFA3D US-IN KB DARFON NSK-AFA3D US- KB.ACF07.001 IN 105K KEYBOARD KEYBOARD 105KEY KB DARFON - Acer Aspire 7000 | Service Guide - Page 118
Category KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD KEYBOARD MAINBOARD PCMCIA SLOT/ PC CARD SLOT BATTERY CABLES BOARDS Part Name Description Acer Part No. KEYBOARD 106KEY KB DARFON NSK-AFA2F DARFON NSK- - Acer Aspire 7000 | Service Guide - Page 119
.ADFV1.001 33.ADFV1.001 LCD BARCKET LEFT BRKT-L LCD MYALL-2 33.ADFV1.002 CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY CAMERA LATCH CAMERA - Acer Aspire 7000 | Service Guide - Page 120
Category Part Name Description Acer Part No. CASE/COVER/ BRACKET ASSEMBLY CAMERA LOWER CASE ASSY CAMERA LCASE 300K 60.AEFV1.007 MYALL-2 COMMUNICATIO WIRELESS ANTENNA LEFT/ ANTENNA CABLE MYALL N MODULE RIGHT 25.TCBV1.001 LCD "LCD 17"" WXGA+ CMO "LCD 17"" WXGA+ CMO N170C2-L01 NONE-GLARE" - Acer Aspire 7000 | Service Guide - Page 121
Category Part Name Description Acer Part No. CASE/COVER/ BRACKET ASSEMBLY LCD HINGE PACK LEFT/ RIGHT LCD HINGE PACK LEFT/ RIGHT 6K.ADFV1.001 CASE/COVER/ BRACKET ASSEMBLY "LCD BEZEL 17.1"" W/LOGO" ASSY LCD BEZEL MYALL2 60.AEFV1.004 CASE/COVER/ BRACKET ASSEMBLY CAMERA LOWER CASE ASSY - Acer Aspire 7000 | Service Guide - Page 122
RUBBER S MISCELLANEOU LCD SCREW RUBBER S MISCELLANEOU LOGO PLATE S MISCELLANEOU LOGO PLATE FOR BEZEL S SCREWS SCREW SCREWS SCREW SCREWS SCREWS SCREWS SCREW SCREW SCREW SCREWS SCREW SCREWS SCREW SCREWS SCREW SCREWS SCREW Description SODIMM 256M NT256T64UH4A1FN-3C Acer Part No. KN - Acer Aspire 7000 | Service Guide - Page 123
Category SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS Part Name SCREW SCREW SCREW SCREW SCREW SCREW SCREW Description Acer Part No. SCRW M2.5X6 NON NYLOK 86.00F01.736 BZN SCRW M2.5X5 NYLOK 86.00F19.735 SCRW M2X4 NYLOK H0.3 86.00F24.724 - Acer Aspire 7000 | Service Guide - Page 124
Model Definition and Configuration Appendix A Model AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi - Acer Aspire 7000 | Service Guide - Page 125
Model AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi - Acer Aspire 7000 | Service Guide - Page 126
Model AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi AS7003WSMi - Acer Aspire 7000 | Service Guide - Page 127
Model AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9303WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi Description - Acer Aspire 7000 | Service Guide - Page 128
Model AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9303WSMi AS9303WSMi AS9303WSMi AS9303WSMi Description AS9303WSMi MCENL6 NB7PSE128C - Acer Aspire 7000 | Service Guide - Page 129
Model AS9303WSMi Description AS9303WSMi MCEWIT11W NB7PSE128C 2*512/120/8L/5R/ CB_bg_0.3C_AN CPU ATTL52 VGA Chip HDD 1 (GB) NB7 N120GB5. P-SE 4K ODD NSM8X Model AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi - Acer Aspire 7000 | Service Guide - Page 130
Model AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi - Acer Aspire 7000 | Service Guide - Page 131
Model AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi - Acer Aspire 7000 | Service Guide - Page 132
Model AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9301AWSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi - Acer Aspire 7000 | Service Guide - Page 133
Model AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi AS9302WSMi Description CPU AS9302WSMi MCERU9 UMAC 2*512/ 120/6L/5R/CB_bg_0.3C_AN ATTL50 AS9302WSMi MCETR5 UMAC 2*512/120/ ATTL50 6L/5R/CB_bg_0.3C_AN AS9302WSMi MCESW8 UMAC 2*512/ 120/6L/5R/CB_bg_0. - Acer Aspire 7000 | Service Guide - Page 134
Appendix B Test Compatible Components This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals - Acer Aspire 7000 | Service Guide - Page 135
Microsoft® Windows® XP Pro Environment Test Vendor Device Description Basic PC Card List - Lan Card IBM EtherJet CardBus Adapter 10/100 Xircom CardBus Ethernet 10/100 32Bit USR Megahertz 56K PC Card Modem Xircom RealPort CardBus Ethernet 10/100 + Modem 56 Intel Flash 1MB Memory Card*1 - Acer Aspire 7000 | Service Guide - Page 136
Vendor Device Description Acer "FP751 17"" TFT LCD" P Acer "15"" LCD Monitor (DVI) Model:AL1521(*1)" P Acer "17"" LCD Monitor (DVI) Model:AL1721(*1)" P ViewSonic "20'' LCD VD201b(DVI-I) ,(DVI-D),(D-sub) P (*1)" I/O Peripheral List - Projector NEC MultiSync MT-1040 P Result I/O - Acer Aspire 7000 | Service Guide - Page 137
Vendor Apacer Apacer Sony Device Description USB Handy Drive 32/128/256/512MB USB2.0 Handy Driver 256/512MB Memery Key 128MB Result P P P I/O Peripheral List - USB Hub and Others A TEN 4 Port Hub (usb 2.0) P IOGEAR 4 Port Hub (usb 2.0) P Corega WirelessLAN USB Stick11 (usb 1.1) *1 P I/O - Acer Aspire 7000 | Service Guide - Page 138
bluetooth interface) P X Bridge Bluetooth Access Point BT300 P EPSON Bluetooth Print Adapter P Microsoft HID Bluetooth Keyboard Speed 2GB SD Flash Card P I/O Peripheral List - Memory Stick(*1) Sony Memory stick 64MB P Apacer Memory stick 128MB P I/O Peripheral List - XD Card(*1) - Acer Aspire 7000 | Service Guide - Page 139
and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities - Acer Aspire 7000 | Service Guide - Page 140
130 Appendix C