Acer Aspire C20-820 User Manual
Acer Aspire C20-820 Manual
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Acer Aspire C20-820 manual content summary:
- Acer Aspire C20-820 | User Manual - Page 1
- 1 Aspire All-in-one Computer User's Manual - Acer Aspire C20-820 | User Manual - Page 2
app • Get the latest offers and product information • Register your device for warranty service For more information please visit the AcerCloud website: www.acer.com/acercloud Important This manual contains proprietary information that is protected by copyright laws. The information contained in - Acer Aspire C20-820 | User Manual - Page 3
guides 5 Basic care and tips for using your computer 5 Turning your computer off 5 Taking care of your computer 6 Taking care of your AC adapter 6 Cleaning and servicing Where can I get more information 38 Troubleshooting 39 Troubleshooting tips 39 Error messages 39 Internet and - Acer Aspire C20-820 | User Manual - Page 4
4 - Getting started... In this section you will find: • Useful information on caring for your computer and your health • How to create recovery backups • Guidelines for connecting to a network • Information on using Acer's bundled software - Acer Aspire C20-820 | User Manual - Page 5
, expansion options and troubleshooting. To download the User's Manual, you must first be connected to the internet. Open Acer Care Center from the desktop and click on the link under Support. The link will open the Acer Service & Support webpage. Scroll down to Drivers and Manuals and search for - Acer Aspire C20-820 | User Manual - Page 6
6 - First things first If you need to power down the computer for a short while, but don't want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Press the sleep hotkey . • Press the Windows key or select the - Acer Aspire C20-820 | User Manual - Page 7
plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect your nearest authorized Acer service center. For more information, please See Frequently asked questions on page 30. - Acer Aspire C20-820 | User Manual - Page 8
connect to the internet, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have Select your network and enter the password if required. Acer notebook computers feature an Airplane mode hotkey that turns the network - Acer Aspire C20-820 | User Manual - Page 9
Connecting to the Internet - 9 management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of - Acer Aspire C20-820 | User Manual - Page 10
10 - Connecting to the Internet 4. Select Network & internet. 5. You will see a list of available wireless networks. Select the one you wish to use. - Acer Aspire C20-820 | User Manual - Page 11
Connecting to the Internet - 11 6. Once you select a wireless network, select Connect. 7. If required, enter the network's password. Connecting with a cable - Acer Aspire C20-820 | User Manual - Page 12
12 - Connecting to the Internet Built-in network feature Plug one end of a network cable into the network port on your computer, and the other end into a port on your router. (Refer to the image below.) Then, you'll be ready to get online. - Acer Aspire C20-820 | User Manual - Page 13
- 13 Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords - Acer Aspire C20-820 | User Manual - Page 14
's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press while the computer logo is being displayed. Boot sequence To set - Acer Aspire C20-820 | User Manual - Page 15
security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is - Acer Aspire C20-820 | User Manual - Page 16
16 - Securing your computer • Type the User Password and press to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press . Important You have three chances to enter a password. If you fail to enter the password correctly after three - Acer Aspire C20-820 | User Manual - Page 17
Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the Charms and search for Control Panel. 2. Open System and Security > Power Options. 3. Select Choose what - Acer Aspire C20-820 | User Manual - Page 18
18 - Power management 5. Scroll down and disable Turn on fast startup. 6. Select Save changes. - Acer Aspire C20-820 | User Manual - Page 19
- 19 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer - Acer Aspire C20-820 | User Manual - Page 20
20 - Ports and connectors PORTS AND CONNECTORS The tables below indicate what the different icons represent. Note The ports and connectors listed below may not be available on all models. Icon Item Power button Icon Item Optical drive Microphone jack Speaker or headphone jack USB port RJ-45 - Acer Aspire C20-820 | User Manual - Page 21
Ports and connectors - 21 • Defined by the USB 3.0 specification (SuperSpeed USB). Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel (if available). Icon color Headset Stereo Quadrophonic 5.1-channel Blue Rear Rear Green Headset Front - Acer Aspire C20-820 | User Manual - Page 22
22 - Micro USB MICRO USB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices. Note A Micro USB-to-USB adapter is needed to - Acer Aspire C20-820 | User Manual - Page 23
Connectivity options Your computer has a card reader and other ports/jacks that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read the following section. Memory card reader Memory cards are used in a wide - Acer Aspire C20-820 | User Manual - Page 24
24 - Memory card reader (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1. Click on Show hidden icons arrow in the - Acer Aspire C20-820 | User Manual - Page 25
monitor with a VGA or DVI port (the type of connection supported depends on your computer's configuration). The appropriate cable is usually into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer - Acer Aspire C20-820 | User Manual - Page 26
26 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video - Acer Aspire C20-820 | User Manual - Page 27
HDMI MICRO HDMI Micro - 27 HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio - Acer Aspire C20-820 | User Manual - Page 28
Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device's documentation to see which standard it supports Some USB 3.0 ports support charging devices when the - Acer Aspire C20-820 | User Manual - Page 29
- 29 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information - Acer Aspire C20-820 | User Manual - Page 30
30 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Look at the power indicator: • If it - Acer Aspire C20-820 | User Manual - Page 31
The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. Check the following: • Make sure that the printer is connected to - Acer Aspire C20-820 | User Manual - Page 32
please check the BIOS settings. 1. Check to see if Acer disk-to-disk recovery is enabled or not. 2. Acer logo during boot up. For more information, see Recovering your system on page 6. Requesting service ITW program. A list of available, authorized service centers is in this handy booklet. Read this - Acer Aspire C20-820 | User Manual - Page 33
you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by - Acer Aspire C20-820 | User Manual - Page 34
34 - Frequently asked questions Frequently ask Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button - Acer Aspire C20-820 | User Manual - Page 35
Frequently asked questions - 35 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the - Acer Aspire C20-820 | User Manual - Page 36
36 - Frequently asked questions Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Control Panel' in the text box to display the results; select Control Panel > Adjust screen resolution. Alternatively, you can also right-click - Acer Aspire C20-820 | User Manual - Page 37
Frequently asked questions - 37 Where are my apps? Move your cursor to the lower left-hand corner of the screen and select Search, start typing the name of the app you would like to open. How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, right- - Acer Aspire C20-820 | User Manual - Page 38
button > Settings > Accounts > Sign in with a Microsoft account, and follow the onscreen instructions. How do I check for Windows updates? Press the Windows key or select the Windows following pages: • Windows 8, 8.1 and 10 tutorials: www.acer.com/windowstutorial • Support FAQs: support.acer.com - Acer Aspire C20-820 | User Manual - Page 39
to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom - Acer Aspire C20-820 | User Manual - Page 40
. Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact - Acer Aspire C20-820 | User Manual - Page 41
possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet - Acer Aspire C20-820 | User Manual - Page 42
of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are - Acer Aspire C20-820 | User Manual - Page 43
Provider) you have chosen normally supplies a modem/router with the subscription to their services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host - Acer Aspire C20-820 | User Manual - Page 44
why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalied support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information - Acer Aspire C20-820 | User Manual - Page 45
has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet your computer in various ways, using up resources or clogging up a network. Note Acer guarantees that your computer was 100% virus free at the time of purchase and - Acer Aspire C20-820 | User Manual - Page 46
46 - Internet and online security However, some kinds of spyware go beyond simple tracking and actually monitor keystrokes and capture passwords, posing a serious security risk. What is malware? Malicious software, also known as malware, is software designed to deliberately harm your computer. For - Acer Aspire C20-820 | User Manual - Page 47
attractive alternative to installing, configuring and updating several different types of security software. A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it! - Acer Aspire C20-820 | User Manual - Page 48
, unique passwords for protecting activities like online banking. • Keep your passwords in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already - Acer Aspire C20-820 | User Manual - Page 49
Internet and online security - 49 information immediately or else something bad will happen. Don't take the bait. • Do not click on a link in an email, unless you specifically asked for the email to be sent to you. If you get an email asking you to click on a link to perform an action, such as - Acer Aspire C20-820 | User Manual - Page 50
ways to get the tip-off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you - Acer Aspire C20-820 | User Manual - Page 51
unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run - Acer Aspire C20-820 | User Manual - Page 52
52 - Playing Blu-Ray or DVD movies PLAYING BLU-RAY OR DVD MOVIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via HDMI. 1. Insert the disc into the drive. 2. After a few seconds, the movie will start playing. 3. If the
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Aspire All-in-one Computer
User’s Manual