Acer Aspire E1-531 Acer Aspire E1-531 and E1-571 Notebook Service Guide

Acer Aspire E1-531 Manual



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Acer Aspire E1-531 manual table of contents:

  • Page 1
    ASPIRE xxxx SERVICE GUIDE
  • Page 2
    ... 2-10 2-11 2-12 2-13 2-14 2-15 2-17 2-19 2-19 2-20 2-22 2-22 2-24 2-25 2-25 2-26 Chapter 3. Service and Maintenance Introduction ...Recommended Equipment ...Maintenance Flowchart...Getting Started ...Battery Pack Removal ...Battery Pack Installation ...Dummy Card Removal...Dummy Card Installation ...
  • Page 3
    ... 3-74 3-75 3-78 3-82 3-83 3-84 3-86 3-89 3-90 3-91 3-95 3-99 3-100 3-101 3-103 3-105 3-106 Chapter 4. Troubleshooting General Information ...Power On Issues ...No Display Issues ...LCD Picture Failure ...Internal Keyboard Failure...Touchpad Failure ...Internal Speaker Failure...Internal Microphone ...
  • Page 4
    ......Cosmetic Failure ...Other Functions Failure ...BIOS Problems ...Intermittent Problems ...Undetermined Problems ... 4-12 4-13 4-14 4-15 4-16 ...Test Compatible Components Microsoft® Windows® 7 Environment Test ...7-2 Aspire XXXX ...7-2 Chapter 8. Online Support Information Introduction ...8-2 iii
  • Page 5
    Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates Service guide files and ... form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. ...
  • Page 6
    Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss ..., and program/process names are shown in italics. Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program • Computer output (...
  • Page 7
    ... These localized features are not covered in this generic service guide. In such cases, contact your ... may not be noted in this printed service guide. For Acer-authorized service providers: Your Acer ... than those given in the FRU list of this printed service guide. The list provided by your regional ...
  • Page 8
    CHAPTER 1 Hardware Specifications and Configurations Hardware Specifications and Configurations ...1-2 Features ...1-2 Notebook Tour ...1-6 Top View ...1-6 Front View ...1-7 Left View ...1-8 Right View ...1-9 Base View ...1-10 Touchpad Basics ...1-11 Keyboard Basics ...1-12 System Block Diagram ...
  • Page 9
    ... Genuine Windows® 7 Home Basic (64-bit) Support to Genuine Windows® 8 Platform • • • Intel® Core™ ... Boost Technology 2.0, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart ... Boost Technology 2.0, DDR3 1333 MHz, 35 W), supporting Intel® 64 architecture, Intel® Smart ...
  • Page 10
    .../4000 with 128 MB of dedicated system memory, supporting Microsoft® DirectX® 10.1 • NVIDIA® GT620M with 1024 MB of dedicated DDR3 VRAM, supporting Shader Model 5.0, Microsoft® DirectX® 11... ready I/O Ports • Multi-in-1 card reader, supporting: Secure Digital™ (SD) Card, MultiMedia ...
  • Page 11
    ... • • Touchpad 103/104/107-key Fine Tip keyboard International language support Independent standard numeric keypad, pgdn/pgup/home/end keys • Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Dimensions and Weight Dimension • ...
  • Page 12
    • Non-operating: 5% to 95% Optional Accessories 65 W / 90 W AC adapter 8-cell Li-ion battery pack HDD pack CD-ROM Module 1-5 Hardware Specifications and Configurations
  • Page 13
    Notebook Tour Top View 7 6 5 1 4 3 2 Figure 1:1. Top View # 1 2 3 4 4 5 6 Icon Item Power Button Touchpad Keyboard Speaker Display Screen Microphone Webcam Description Press to turn the computer on or off. The indicator lights blue when the power is on. Touch-sensitive pointing device that ...
  • Page 14
    Front View 1 2 Figure 1:2. Closed Front View # Icon Item Description Insert a memory card such as Secure Digital (SD), MultiMedia Card (MMC), Memory Stick PRO (MS PRO), and xD-Picture Card (xD) for external storage. NOTE: Only one card can be inserted at a time. Indicates the computer power ...
  • Page 15
    ... 10/100/1000-based network. Use for air flow. 3 Air Vents CAUTION: Do not cover the air vents. Connects to a VGA cable for external video output. Supports high-definition digital video connections. Connects to USB 2.0 devices. Connects to a microphone. Connects to a headset. 4 5 6 7 8 VGA Port ...
  • Page 16
    Right View 1 2 3 Figure 1:4. Right View # 1 2 Icon Item USB Ports Optical Drive Description Connects to USB 2.0 devices. Reads and writes CD and DVD discs. Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such...
  • Page 17
    Base View 1 2 3 Figure 1:5. Base View # 1 2 Icon Item Battery Bay Battery Release Latch HDD and Memory Compartment Cover Description Houses the computer battery pack. Insert a suitable tool into the latch and slide to release the battery. Houses the computer HDD and main memory. 3 Hardware...
  • Page 18
    Touchpad Basics 1 2 3 Figure 1:6. Touchpad # 1 Touchpad Item Description Move your finger across the touchpad to move the cursor. Tapping on the touchpad is the same as clicking the left mouse button. Press the left button to perform selection and execution functions. This button is ...
  • Page 19
    Keyboard Basics 5 1 2 3 4 Figure 1:7. Keyboard # 1 2 Fn Item Caps Lock Key Function Key Description When Caps Lock is on, all alphabetic characters are typed in uppercase. Use with other key combinations to perform special functions. • Press to launch the Start menu. • When used with ...
  • Page 20
    Windows Key The table below shows the different functions that Windows key combinations can do: Table 1:2. Windows Key Combinations Key Combination Description Opens or closes the Start menu. + + + + Opens the Run dialog box. Minimizes all windows. Undo immunize all windows. ...
  • Page 21
    Hotkeys Hotkeys or function key combinations can be used to access computer control functions such as screen brightness, volume, and multimedia playback controls. Table 1:3. Hotkey Combinations Function Communication Switch Display Toggle Key Combination Icon Description Enables/disables ...
  • Page 22
    1-15 Fan Control Memory BUS(DDRIII) Dual Channel BANK 0, 1, 2, 3 1.5V DDRIII 1066/1333 PEG(DIS) 133MHz Nvidia N13P GS/GL N13M-GS 100MHz PER LANE x16 Gen3(N13P-GS) x16 Gen2(N13P-GL) x8 Gen2(N13M-GS) Intel Sandy/Ivy Bridge Processor rPGA989 FDI x8 DMI x4 100MHz 1GB/s x4 USB port 1,2 on USB/B ...
  • Page 23
    Specifications Table Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Non...
  • Page 24
    ... Processor rPGA989 • Four or two execution cores • A 32-KB instruction and 32-KB data first-level cache (L1) for each core • A 256-KB shared instruction/data second-level cache (L2) for each core • Up to 8-MB shared instruction/data third-level cache (L3), shared among all ...
  • Page 25
    ... System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Built-in at CPU 1GB, 2GB, 4GB DDR3 RAM x 2 Sockets: Channel A DIMM ...
  • Page 26
    Memory Combinations Slot 1 (MB) 0 0 0 1024 1024 1024 1024 2048 2048 2048 2048 4096 4096 4096 4096 Slot 2 (MB) 1024 2048 4096 0 1024 2048 4096 0 1024 2048 4096 0 1024 2048 4096 Total Memory (MB) 1024 2048 4096 1024 2048 3072 5120 2048 3072 4096 6144 4096 5120 6144 8192 Video Interface Item Chipset ...
  • Page 27
    ...Disk (S4) Various hot-keys for system control Support SMBIOS 2.3, PCI2.2. DMI utility for BIOS serial number ... Yes Broadcom BCM57785 RJ45 RJ45 at the left side Supports 10/100/1000 Specification Features Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/pgup/home/end ...
  • Page 28
    Hard Disk Drive (Listed items from AVL list) Item Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) 1 1 1 5400RPM 2 1 1 2 2 2 2 HTS545025B9A 300 MK2565GSX ST9250315AS 250GB 512 BYTE 2 2 2 Specification HTS545032B9A 300 MK3265GSX ST9320310AS 320GB ...
  • Page 29
    Hard Disk Drive Interface (continued) Item WD7500BPVT22HXZT1 MK7559GSXP HTS547575A9 E384 750GB 4096 4 4 4 Specification ST9750423AS WD2500BPVT22ZEST0 WD3200BPVT22ZEST0 Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) 750GB 4096 4 250GB 4096 1...
  • Page 30
    Hard Disk Drive Interface (continued) Item Vendor & Model Name Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) 2 5400RPM 2 WD5000BPVT22HXZT1 500GB 4096 3 Specification WD6400BPVT22HXZT1 640GB 4096 4 Performance Specifications Buffer size Interface Fast data ...
  • Page 31
    ... 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°"R Dual Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release With CD Diskette Sustained: Max 3.6Mbytes/sec Vendor & Model name ...
  • Page 32
    LED 15.6" Item Vendor/Model name Specification AUO/B156XW02 V6 (HW:0A) AUO/B156XW02 V2 (HW:4A) Samsung/LTN156AT02-A11 LG/LP156WH2-TLEA CMO/N156B6-L0B CPT/ CLAA156WB11A Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m2) also called ...
  • Page 33
    ... Controller Chip Specification NVIDIA N13M-GS (GT620M Support for Window7 DirectX compute Direct X11 and ...technology NVIDIA CUDA technology NVIDIA Optimus technology Supports VRAM Chipset Memory Size Interface Hynix 1G DDRIII Supported Resolution Resolution 800x600p/60Hz 16:9 1024x768p/60Hz 16:9...
  • Page 34
    ... Item Chipset Data throughput Protocol Interface Connector type Supported protocol (List only supported protocols from Acer specs) Specification Bluetooth Module (N/A) Item Controller Features Specification ... Type 1.3M Mini Card Item Number supported Features 1 1 mini card slot (for WLAN or...
  • Page 35
    ... Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker/quantity Realtek ALC271X-GR On board Stereo Support 16/24bit PCM HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/(2W speakers ...
  • Page 36
    Battery (continued) Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration PANASONIC AS10D51 Li-ion 4400 mAh 6 3S2P SONY AS10D41 Li-ion 4400 mAh 6 3S2P ...
  • Page 37
    ...: 16G MS/MS-PRO: 16G (8G tested) XD Picture: 2G Specification Maximum supported size Features 5 in 1 card reader, supporting: • Secure Digital™ (SD) Card, MultiMediaCard™ (MMC) • Storage cards with adapter: miniSD™ • Memory Stick, Memory Stick PRO ...
  • Page 38
    System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight N/A • Blue color solid on: System on • Blue color and amber color off: System off • Amber color blinking: S3 state Reflects the activities of the HDD or Card reader access • Amber color if a ...
  • Page 39
    System Interrupt Specification (N/A) Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 NOTE: Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, ...
  • Page 40
    I/O Address (hex) 044 - 05F 060 061 062 - 063 064 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 092 093 - 09F 0A0 - 0A1 I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 201 202 - 21F System Function (Shipping Configuration) ...
  • Page 41
    System IO Address Specification (N/A) I/O Address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3 3E8 - 3EF 3F0 - 3F7 3F8 ...
  • Page 42
    CHAPTER 2 Diagnostic Utilities System Utilities ...2-2 BIOS Setup Utility ...2-2 Navigating the Bios Setup Utility ...2-2 BIOS ...2-3 Information ...2-3 Main ...2-5 Security ...2-6 Boot ...2-10 Exit ...2-11 Boot Manager ...2-12 Boot Sequence SOP ...2-13 BIOS Flash Utilities ...2-14 DOS Flash ...
  • Page 43
    ...'s BIOS (Basic Input/Output System). The BIOS utility is pre-configured and optimized so most users do not need to run this utility. However, if configuration problems occur, you may need to run the BIOS utility. To activate the BIOS Utility, press F2 during POST (power-on-self-test) when the "Press...
  • Page 44
    BIOS The following is a description of the menu tabs found on the InsydeH20 BIOS Setup Utility screen. NOTE: The screens provided are for reference only. Actual values may differ by model. Information The Information tab displays a summary of the computer hardware information. InsydeH20 Setup ...
  • Page 45
    Parameter Serial Number Asset Tag Number Product Name Manufacturer Name UUID Description Displays the serial number of the unit. Displays the tag number of the system. Displays the product name of the system. Displays the system manufacturer. Displays the UUID (Universally Unique Identifier). ...
  • Page 46
    Main The Main tab allows the user to set the system time and date, enable or disable boot option, and enable or disable recovery. InsydeH20 Setup Utility Information System Time : System Date : Total Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Main Security [...
  • Page 47
    Security The Security tab allows the user to configure and protect the computer from unauthorized use. InsydeH20 Setup Utility Information Main Security Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Boot Exit Item Specific Help Install or Change the password and the length of password must ...
  • Page 48
    Setting a Password Perform the following to set the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press Enter. The Set Supervisor Password dialog box appears. Set Supervisor Password Enter New Password Confirm New Password [ [ ] ] Figure ...
  • Page 49
    NOTE: The same procedures apply in setting the user password and HDD password. When the supervisor password is set, the Set User Password and Password on Boot parameters are enabled for users to configure. Changing a Password Perform the following to change a password: NOTE: Below are the ...
  • Page 50
    Removing a Password Perform the following to remove a password: NOTE: Below are the procedures for removing the supervisor password. The same procedures apply in removing the user and HDD passwords. When the supervisor password is removed, the user password is automatically removed. 1. Use the ...
  • Page 51
    Boot The Boot tab allows the user to configure the order of boot devices used to load the operating system. Use ↑ and ↓ keys to select a device and press F5 or F6 to change the value. InsydeH20 Setup Utility Information Main Security Boot Exit Item Specific Help Use or to select a ...
  • Page 52
    Exit The Exit tab allows the user to save or discard changes and quit the BIOS Setup Uitility. InsydeH20 Setup Utility Information Main Security Boot Exit Item Specific Help Exit System Setup and save your changes. Rev. 3.7 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard ...
  • Page 53
    Boot Manager The Boot Manager allows users to select the boot device without accessing the BIOS utility. NOTE: Boot Manager is available only if the F12 Boot Menu parameter in Main menu is set to Enabled (refer to Main on page 2-5). Perform the following to use the F12 Boot menu: 1. 2. Start the ...
  • Page 54
    Boot Sequence SOP The Boot Sequence SOP allows users to select the sequence of boot device from the command prompt. 1. 2. Boot the computer to display the command prompt. Type BS to execute the BS.exe. The Boot Sequence Selection screen appears. *** Boot Sequence Selecter by SMI *** Created by ...
  • Page 55
    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. Perform the following to run a BIOS Flash update: ...
  • Page 56
    DOS Flash Utility NOTE: Plug the AC power adaptor to a power source before performing the DOS Flash Utility. Perform the following to use the DOS Flash Utility: 1. 2. 3. 4. Copy Flash.BAT to the USB HDD. Press F2 during boot to enter the BIOS Setup Utility. Select Boot menu to modify the boot ...
  • Page 57
    Flash process begins as shown in Figure 2:17. Please do not remove the AC power! Insyde Flash Utility for InsydeH20 Version 1.5O Initializing File loading 100% Current BIOS Model name: Q5WV1 New BIOS Model name: Q5WV1 Current BIOS version: V0.17 New BIOS version: V0.18 Updating Block at FFD60000 ...
  • Page 58
    WinFlash Utility NOTE: Plug the AC power adaptor to a power source before performing the WinFlash Utility. Perform the following to use the WinFlash Utility: 1. 2. Boot from the OS and search for WinFlash Utility file. Double-click on the utility file. The utility screen appears. Figure 2:19. ...
  • Page 59
    Flash process begins. Figure 2:21. Updating Flash ROM The system restarts automatically when update is finished. Winflash Error and Warning Messages • If the AC adapter is not plugged in before Winflash starts, the following message is shown: • After executing Winflash, if the AC adapter is...
  • Page 60
    Miscellaneous Tools Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM and used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending it to the ...
  • Page 61
    4. Write UUID to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu 5. Write Asset Tag to EEPROM Input: dmitools /wa Acet Asstag NOTE: When running examples 2 ~ 5, restart the system to make the new DMI data effective. Using the LAN MAC EEPROM Utility 1. Copy the LAN MAC Tools files ...
  • Page 62
    3. At the command prompt, run MAC.BAT to write MAC values to EEPROM. C:\MAC>mac.bat C:\MAC>eeprom w MAC.cfg Progress --> | Write Data to EEPROM OK!! Figure 2:23. Write MAC Values to EEPROM 4. Reboot computer when process has completed. 2-21 System Utilities
  • Page 63
    HDD/BIOS Password This section provides details about unlocking HDD password and removing the BIOS passwords. Unlocking the HDD NOTE: If the HDD password is incorrectly entered three times, the HDD is locked and the Harddisk Security dialog box appears. Harddisk Security SATA Port0 ST9160314AS ...
  • Page 64
    5. Execute UnlockHD.exe to generate an unlock password. Use the following command: UnlockHD [key code] with the code noted in step 3, Figure 2:26. C:\UnlockHD 54986933 Password: 41684315 C:\ Figure 2:27. Execute UnlockHD.exe 6. 7. Take note of the generated unlock password. On the original ...
  • Page 65
    Clearing the Password Check and BIOS Password Clearing the Password Check The password check can be removed by shorting the "RTC_RST" point with a metal instrument. 1. 2. 3. 4. Remove the lower cover door and the memory module (refer to System Utilities on page 2-2). Remove the battery (refer to ...
  • Page 66
    Crisis Utility SOP Creating a USB Flash Crisis Disk To create a Crisis USB flash disk, perform the following: 1. 2. Plug in the USB flash disk. Format the USB flash disk: select Quick Format, then click Start and then OK. Figure 2:31. Format USB Flash Disk (1 of 2) 3. Complete the format ...
  • Page 67
    4. At the command prompt, copy and combine KBC (*.ROM) and BIOS (*.BIN) into one ROM file (*.FD), using the format below: Copy /b filenam.ROM + filename.BIN filename.FD C:\Crisis>copy /b K6DC018A. rom+CR_HM77.bin Q5WV1X64.fd K6DC018A.rom CR_HM77.bin 1 file(s) copied. C:\Crisis> Figure 2:33. Copy ...
  • Page 68
    2. Remove the battery. Figure 2:36. Remove the Battery 3. Plug the USB flash disk. Figure 2:37. Plug the USB Flash Disk 4. Press and hold and , and then plug the AC adapter. Figure 2:38. Hold Down + 5. Press the Power button to start the Crisis Utility. 2-27 System ...
  • Page 69
    CHAPTER 3 Service and Maintenance Service and Maintenance ...3-3 Introduction ...3-3 Recommended Equipment ...3-3 Maintenance Flowchart ...3-4 Getting Started ...3-6 Battery Pack Removal ...3-7 Battery Pack Installation ...3-8 Dummy Card Removal ...3-9 Dummy Card Installation ...3-10 Base Door ...
  • Page 70
    CHAPTER 3 Service and Maintenance (cont.) Fan Installation ...3-52 Thermal Module Removal ...3-54 Thermal Module Installation ...3-55 CPU Removal ...3-57 CPU Installation ...3-58 Speaker Removal ...3-59 Speaker Installation ...3-62 USB Module Removal ...3-65 USB Module Installation ...3-67 Power ...
  • Page 71
    ... conductive mat Flat screwdriver Philips screwdrivers Pointed plastic pry or similar object Screw Name M 2.5 x 4.0 Screw Type Quantity 6 M 2.45 x 8.0 19 M 2.5 x 5.0 9 M 2.0 x 2.5 M 2.0 x 3.0 3 11 M 2.0 x 5.0 3 M 3.0 x 3.0 4 M 2.0 x 3.0 4 M 2.5 x 3.2 4 Service and Maintenance 3-3
  • Page 72
    .... It provides information on what components need to be removed and installed during servicing Battery ODD Module Dummy Card Base Door Keyboard DIMM Module HDD ... Module Power Board Touchpad FFC Fan Thermal Module LCD Module CPU Figure 3:1. Maintenance Flow 3-4 Service and Maintenance
  • Page 73
    LCD Module LCD Bezel DC-IN Cable CCD Module LCD Panel LCD Panel Brackets Wifi / Bluetooth Antenna Microphone Module Figure 3:2. LCD Module Maintenance Flow Service and Maintenance 3-5
  • Page 74
    ... up mode, shut down the system normally. If the device is in sleep mode, wait for the Home Screen to clear. Then, shut down normally. 3. Disconnect the AC Adapter and remove all cables from the system and its peripherals. Figure 3:3. Disconnecting the Power Adapter 3-6 Service and Maintenance
  • Page 75
    Battery Pack Removal 1. 2. 3. Place the computer on a flat surface with the battery side up. Insert the plastic pry into the battery latch and slide to release the lock. Lift to remove the battery pack. Figure 3:4. Removing the Battery Pack Service and Maintenance 3-7
  • Page 76
    Battery Pack Installation 1. 2. Place the battery pack in the battery compartment. Push to lock the battery pack in place. Figure 3:5. Installing the Battery Pack 3-8 Service and Maintenance
  • Page 77
    Dummy Card Removal 1. 2. Push the dummy card to eject the card from the slot. Remove the card. Figure 3:6. Removing the Dummy Card Service and Maintenance 3-9
  • Page 78
    Dummy Card Installation Push the dummy card into the slot until it clicks into place. Figure 3:7. Installing the SD Card 3-10 Service and Maintenance
  • Page 79
    Base Door Removal Prerequisite: Battery Pack Removal on page 3-7 1. Remove the screws. Figure 3:8. Removing the Screws 2. Insert your finger into the tab and lift to remove the base door. Figure 3:9. Removing the Base Door Service and Maintenance 3-11
  • Page 80
    ...door: • • • HDD (Hard Disk Drive) module (A), see HDD Module Removal on page 3-23 WLAN Module (B), see WLAN Module Removal on page 3-26 DIMM (Dual-In Memory Module (C), see DIMM Module Removal on page 3-21 A B C Figure 3:10. HDD, WLAN, DIMM Modules Location 3-12 Service and Maintenance
  • Page 81
    ... 1. Align the base door tabs into the lower case latches, then push to secure the base door. Figure 3:11. Installing the Base Door 2. Secure the screws. Figure 3:12. Securing the Screws 3. Install the battery pack (see Battery Pack Installation on page 3-8). Service and Maintenance 3-13
  • Page 82
    Table 3:4. Base Door Screws Screw Name Screw Type Quantity M 2.5 x 8.0 2 3-14 Service and Maintenance
  • Page 83
    ODD Module Removal Prerequisite: Battery Pack Removal on page 3-7 1. Remove the screw securing the ODD module to the lower case. Figure 3:13. Removing the ODD Module Screw 2. Pull to remove the ODD module out from the slot. Figure 3:14. Removing the ODD Module Service and Maintenance 3-15
  • Page 84
    ...a pointed object, such as a paper clip, into the emergency eject slot to eject the tray. Figure 3:15. Ejecting the Tray 4. On the underside of the tray, use the plastic pry to detach the right side latch of the ODD bezel. Figure 3:16. Removing the ODD bezel (1 of 2) 3-16 Service and Maintenance
  • Page 85
    5. Pull to detach the left side latch of the ODD bezel. Figure 3:17. Removing the ODD bezel (2 of 2) 6. Remove the screws to remove the ODD bracket. Figure 3:18. Removing the ODD Bracket Service and Maintenance 3-17
  • Page 86
    ... Installation 1. Attach the screws to secure the ODD bracket. Figure 3:19. Attaching the ODD Bracket 2. On the underside of the ODD module, attach the left side latch first, and then push the ODD bezel to secure it to the tray. Figure 3:20. Attaching the ODD bezel 3-18 Service and Maintenance
  • Page 87
    3. Slide the ODD module into the slot. Figure 3:21. Installing the ODD Module 4. Attach the screw to secure the ODD module. Figure 3:22. Attaching the ODD Module Screw 5. Install the battery pack (see Battery Pack Installation on page 3-8). Service and Maintenance 3-19
  • Page 88
    Table 3:5. ODD Module Screws Screw Name Screw Type Quantity M 2.5 x 8 1 M 2.0 x 3.0 2 3-20 Service and Maintenance
  • Page 89
    ... the DIMM module (see Figure 3:10, page 3-12). Push the module clips outwards. Figure 3:23. Unclipping the Module Clips 3. Pull to remove the memory module out from the slot. Figure 3:24. Removing the DIMM Module 4. Repeat steps 1 and 2 for the remaining module. 3-21 Service and Maintenance
  • Page 90
    .... Installing the DIMM Module (1 of 2) 2. Push down the memory module until the clips lock in place. Figure 3:26. Installing the DIMM Module (2 of 2) 3. 4. Repeat steps 1 and 2 for the remaining module. Install the base door (see Base Door Installation on page 3-13). 3-22 Service and Maintenance
  • Page 91
    ... the HDD Module (see Figure 3:10, page 3-12). Slide the HDD module to disconnect the HDD from the mainboard connector. Figure 3:27. Removing the HDD Module (1 of 2) 3. Pull by the plastic tab to lift the HDD module. Figure 3:28. Removing the HDD Module (2 of 2) Service and Maintenance 3-23
  • Page 92
    HDD Module Installation 1. Place the HDD module into the bay. Figure 3:29. Installing the HDD Module (1 of 2) 2. Push to connect the HDD connector to the mainboard connector. Figure 3:30. Installing the HDD Module (2 of 2) 3-24 Service and Maintenance
  • Page 93
    ... 3:31. Removing the HDD Brackets HDD Carrier Installation 1. 2. Attach the screws to secure the HDD brackets to the HDD. Install the HDD module (see HDD Module Installation on page 3-24). Table 3:6. HDD Carrier Screws Screw Name M 3.0 x 3.0 Screw Type Quantity 4 Service and Maintenance 3-25
  • Page 94
    ... Figure 3:10, page 3-12). Disconnect the main (A, black) and auxiliary (B, white) antenna cables from the WLAN module connectors. A B Figure 3:32. Disconnecting the Antenna Cables 3. Remove the screw from the WLAN module. Figure 3:33. Removing the WLAN Module Screw 3-26 Service and Maintenance
  • Page 95
    4. Disconnect the WLAN module from the mainboard connector. Figure 3:34. Removing the WLAN Module Service and Maintenance 3-27
  • Page 96
    WLAN Module Installation 1. Connect the WLAN module to the mainboard connector. Figure 3:35. Connecting the WLAN Module Connector 2. Attach the screw to secure the WLAN module. Figure 3:36. Securing the WLAN Module Screw 3-28 Service and Maintenance
  • Page 97
    ... connector. Auxiliary (B - white) antenna cable to the lower connector. A B Figure 3:37. Connecting the Antenna Cables 4. Install the base door (see Base Door Installation on page 3-13). Table 3:7. WLAN Module Screws Screw Name M 2.0 x 3.0 Screw Type Quantity 1 Service and Maintenance 3-29
  • Page 98
    ... case. Figure 3:38. Releasing the Keyboard Latches 2. From the top side of the keyboard, pull the keyboard to detach it from the upper case. Figure 3:39. Removing the Keyboard CAUTION: A cable is connected underneath the keyboard. Do not completely lift the keyboard. 3-30 Service and Maintenance
  • Page 99
    3. Under the bottom side of the keyboard, push the connector locks upwards to remove the keyboard cable connector from the mainboard connector. Figure 3:40. Disconnecting the Keyboard Cable Service and Maintenance 3-31
  • Page 100
    ... connector to the mainboard connector with the coloured side down. Push the connector clips down to secure the cable. Figure 3:41. Connecting the Keyboard Cable 2. Align the bottom edge of the keyboard to the upper case. Figure 3:42. Installing the Keyboard (1 of 2) 3-32 Service and Maintenance
  • Page 101
    3. Push to secure the keyboard to the latches of the upper case. Figure 3:43. Installing the Keyboard (2 of 2) 4. Install the battery (see Battery Pack Installation on page 3-8). Service and Maintenance 3-33
  • Page 102
    ... Removal on page 3-30 1. Remove the 21 screws securing the upper and lower case. Figure 3:44. Removing the Lower Case Screws 2. Push the clips of the mainboard connector to disconnect the powerboard cable connector. Figure 3:45. Disconnecting the Powerboard Cable 3-34 Service and Maintenance
  • Page 103
    3. Pull the clips of the mainboard connector down to disconnect the touchpad cable. Figure 3:46. Disconnecting the Touchpad Cable 4. From the right side, pry to release the upper case latches. Figure 3:47. Removing the Upper Case (1 of 3) Service and Maintenance 3-35
  • Page 104
    5. Release the top side latches. Figure 3:48. Removing the Upper Case (2 of 3) 6. Release the bottom side latches. Figure 3:49. Removing the Upper Case (2 of 3) 3-36 Service and Maintenance
  • Page 105
    ... Speaker Removal on page 3-59 LVDS Cable (C) Microphone Module (D), see Microphone Module Removal on page 3-105 RTC Battery (E), seeRTC Battery Removal on page 3-41 USB Module (F), see USB Module Removal on page 3-65 B B A C D E F Figure 3:50. Mainboard Overview Service and Maintenance 3-37
  • Page 106
    Upper Case Installation 1. Align the top side of the upper case to the lower case. Figure 3:51. Installing the Upper Case (1 of 2) 2. Push to secure the upper case latches. Figure 3:52. Installing the Upper Case (2 of 2) 3-38 Service and Maintenance
  • Page 107
    ... Cable 4. Connect the powerboard cable connector to the mainboard connector. TIP: Push the connector clips up, then connect the powerboard cable connector with the "MB" label side up, then push the connector clips down to lock. Figure 3:54. Installing the Upper Case Service and Maintenance 3-39
  • Page 108
    ... Case Screws 6. 7. Install the keyboard (see Keyboard Installation on page 3-32). Install the base door (see Base Door Installation on page 3-13). Table 3:8. Upper and Lower Case Screws Screw Name M 2.0 x 2.5 Screw Type Quantity 3 M 2.5 x 5.0 2 M 2.5 x 8.0 16 3-40 Service and Maintenance
  • Page 109
    RTC Battery Removal Prerequisite: Upper Case Removal on page 3-34 1. Using the plastic pry, push to release the RTC battery from its slot. Figure 3:56. Removing the RTC Battery (1 of 2) 2. Remove the RTC battery. Figure 3:57. Removing the RTC Battery (2 of 2) Service and Maintenance 3-41
  • Page 110
    RTC Battery Installation 1. Insert the RTC battery to its slot and push to lock the battery in place. Figure 3:58. Installing the RTC Battery 2. Install the upper case (see Upper Case Installation on page 3-38). 3-42 Service and Maintenance
  • Page 111
    ... main (black) and the auxiliary (white) antenna cable connectors and remove from the guides of the lower case. Figure 3:59. Removing the Antenna Cables (1 of 2) 3....adhesive tapes, and then set the antenna cable aside. A Figure 3:60. Removing the Antenna Cables (2 of 2) Service and Maintenance 3-43
  • Page 112
    ... cable connector (C) Right speaker cable connector (D) USB module cable connector (E) A C B D E Figure 3:61. Disconnecting the Cable Connectors 5. Remove the two (2) screws securing the mainboard to the lower case. Figure 3:62. Removing the Mainboard Screws 3-44 Service and Maintenance
  • Page 113
    ... by the right side to release the connectors from the slots on the lower case. Figure 3:63. Removing the Mainboard 7. On the underside of the mainboard, disconnect the DC-in cable connector from the mainboard connector. Figure 3:64. Disconnecting the DC-In Cable Service and Maintenance 3-45
  • Page 114
    ...1. Connect the DC-in cable connector to the mainboard connector. Figure 3:65. Connecting the DC-In Cable 2. Align the left side connectors of the mainboard to the slots on the lower case, and then push to install the mainboard. Figure 3:66. Installing the Mainboard 3-46 Service and Maintenance
  • Page 115
    ... 4. Connect the following to the mainboard connectors Left speaker cable connector (A) LVDS cable connector (B) Microphone cable connector (C) Right speaker cable connector (D) USB module cable connector (E) A C B D E Figure 3:68. Connecting the Cable Connectors Service and Maintenance 3-47
  • Page 116
    ... the Antenna Cable 6. Route the main (black) and the auxiliary (white) antenna cables on the guides on the lower case. Figure 3:70. Routing the Antenna Cables (2 of 2) 7. Perform step 3 of the WLAN Module Installation on page 3-28. 3-48 Service and Maintenance
  • Page 117
    Table 3:9. Mainboard Screws Screw Name M 2.5 x 5.0 Screw Type Quantity 2 Service and Maintenance 3-49
  • Page 118
    ... Prerequisite: Mainboard Removal on page 3-43 1. Disconnect the fan cable connector from the mainboard connector. Figure 3:71. Disconnecting the Fan Cable 2. Remove the three (3) screws securing the fan to the thermal module. Figure 3:72. Removing the Fan Screws 3-50 Service and Maintenance
  • Page 119
    3. Lift to remove the fan. Figure 3:73. Removing the Fan Service and Maintenance 3-51
  • Page 120
    Fan Installation 1. Align the fan to its slot on the mainboard. Figure 3:74. Installing the Fan 2. Attach the three (3) screws to secure the fan. Figure 3:75. Securing the Fan Screws 3-52 Service and Maintenance
  • Page 121
    3. Connect the fan cable connector to the mainboard connector. Figure 3:76. Connecting the Fan Cable Table 3:10. Fan Screws Screw Name M 2.0 x 5.0 Screw Type Quantity 3 Service and Maintenance 3-53
  • Page 122
    ... Module Removal Prerequisite: Mainboard Removal on page 3-43 1. Remove the four (4) screws securing the thermal module to the mainboard. Figure 3:77. Removing the Thermal Module Screws 2. Lift to remove the thermal module. Figure 3:78. Removing the Thermal Module 3-54 Service and Maintenance
  • Page 123
    ... module to the mainboard. Figure 3:79. Installing the Thermal Module 2. Attach the four (4) screws to secure the thermal module to the mainboard. Figure 3:80. Securing the Thermal Module Screws 3. Install the mainboard (see Mainboard Installation on page 3-46). Service and Maintenance 3-55
  • Page 124
    Table 3:11. Thermal Module Screws Screw Name Screw Type Quantity M 2.3 x 3.2 4 3-56 Service and Maintenance
  • Page 125
    ...: Thermal Module Removal on page 3-54 1. Using a flat screwdriver, turn the captive screw 180º counter-clockwise to release the CPU. Figure 3:81. Removing the CPU (1 of 2) 2. Lift to remove the CPU from the mainboard socket. Figure 3:82. Removing the CPU (2 of 2) Service and Maintenance 3-57
  • Page 126
    .... Figure 3:83. Installing the CPU (1 of 2) 2. Using a flat screwdriver, turn the captive screw 180º clockwise to lock the CPU to the socket. Figure 3:84. Installing the CPU (2 of 2) 3. Install the thermal module (see Thermal Module Installation on page 3-55). 3-58 Service and Maintenance
  • Page 127
    ...: Upper Case Removal on page 3-34 1. Disconnect the left speaker cable connector from the mainboard connector. Figure 3:85. Removing the Left Speaker Cable 2. Remove the two (2) screws securing the left speaker. Figure 3:86. Removing the Left Speaker Screws Service and Maintenance 3-59
  • Page 128
    3. Lift to remove the left speaker. Figure 3:87. Removing the Left Speaker 4. Disconnect the right speaker cable connector from the mainboard connector. Figure 3:88. Removing the Right Speaker Cable 3-60 Service and Maintenance
  • Page 129
    5. Remove the two (2) screws securing the right speaker. Figure 3:89. Removing the Right Speaker Screws 6. Lift to remove the right speaker. Figure 3:90. Removing the Right Speaker Service and Maintenance 3-61
  • Page 130
    Speaker Installation 1. Align and place the right speaker on its slot on the lower case. Figure 3:91. Installing the Right Speaker 2. Attach the two (2) screws to secure the right speaker. Figure 3:92. Securing the Right Speaker Screws 3-62 Service and Maintenance
  • Page 131
    3. Connect the right speaker cable connector to the mainboard connector and hook the cable in place. Figure 3:93. Connecting the Right Speaker Cable 4. Align and place the left speaker on its slot on the lower case. Figure 3:94. Installing the Left Speaker Service and Maintenance 3-63
  • Page 132
    ... secure the left speaker. Figure 3:95. Installing the Left Speaker Screws 6. Connect the left speaker cable connector to the mainboard connector. Figure 3:96. Connecting the Left Speaker Cable Table 3:12. Speakers Screws Screw Name M 2.0 x 3.0 Screw Type Quantity 4 3-64 Service and Maintenance
  • Page 133
    ... (see Figure 3:50, page 3-37). Push the connector clips outwards to release the USB module cable connector. Figure 3:97. Disconnecting the USB Module Cable 3. Remove the screw securing the USB module to the lower case. Figure 3:98. Removing the USB Module Screw Service and Maintenance 3-65
  • Page 134
    4. Lift to remove the USB module. Figure 3:99. Removing the USB Module 3-66 Service and Maintenance
  • Page 135
    USB Module Installation 1. Align the USB connectors to the connector slots on the lower case. Figure 3:100. Installing the USB Module 2. Attach the screw to secure the USB module to the lower case. Figure 3:101. Securing the USB Module Screw Service and Maintenance 3-67
  • Page 136
    ...(A) to attach the adhesives on the USB cable to the lower case and connect the USB module cable connector to the mainboard connector (B). B A A Figure 3:102. Connecting the USB Module Cable Table 3:13. USB Module Screws Screw Name M 2.0 x 3.0 Screw Type Quantity 1 3-68 Service and Maintenance
  • Page 137
    ... case. Remove the screw securing the power board to the upper case. Figure 3:103. Removing the Power Board Screw 3. On the front side of the upper case, lift the power board cable to detach the cable from the upper case. Figure 3:104. Detaching the Power Board Cable Service and Maintenance 3-69
  • Page 138
    4. Pull back then lift to remove the power board from the upper case. Figure 3:105. Removing the Power Board 3-70 Service and Maintenance
  • Page 139
    Power Board Installation 1. Route the power board cable into the slit on the upper case. Figure 3:106. Routing the Power Board Cable 2. Align the power board to the marker on the upper case. Figure 3:107. Installing the Power Board Service and Maintenance 3-71
  • Page 140
    3. Attach the screw to secure the power board to the upper case. Figure 3:108. Securing the Power Board Screw 4. Install the upper case (see Upper Case Installation on page 3-38). Table 3:14. Power Board Screw Screw Name M 2.0 x 3.0 Screw Type Quantity 1 3-72 Service and Maintenance
  • Page 141
    ... of the upper case. Remove the protective tape covering the touchpad cable connector. Figure 3:109. Removing the Touchpad Cable (1 of 2) 3. Lift the connector clip to disconnect the touchpad cable connector. Figure 3:110. Removing the Touchpad Cable (2 of 2) Service and Maintenance 3-73
  • Page 142
    ... clip down to lock. Figure 3:111. Installing the Touchpad Cable (1 of 2) 2. Attach the protective tape to cover the touchpad cable connector. Figure 3:112. Installing the Touchpad Cable (2 of 2) 3. Install the upper case (see Upper Case Installation on page 3-38). 3-74 Service and Maintenance
  • Page 143
    ... lower case hole (A), detach the adhesive tape, and remove from the hook guides. A Figure 3:113. Removing the Main Antenna Cable 2. Lift the LVDS cable to release from the guides on the lower case. Figure 3:114. Removing the LVDS Cable Service and Maintenance 3-75
  • Page 144
    ...the adhesive tapes securing the microphone cable, then lift the microphone cable to release from the guides on the lower case. Figure 3:115. Removing the Microphone Cable 4. Remove the... LCD module hinges to the lower case. Figure 3:116. Removing the LCD Module Screws 3-76 Service and Maintenance
  • Page 145
    5. Lift to remove the LCD module. Figure 3:117. Removing the LCD Module Service and Maintenance 3-77
  • Page 146
    LCD Module Installation 1. Align and place the LCD module hinges to the lower case. Figure 3:118. Installing the LCD Module 2. Attach the five (5) screws to secure the LCD module hinges to the lower case. Figure 3:119. Securing the LCD Module Screws 3-78 Service and Maintenance
  • Page 147
    3. Route the microphone cable through the guides and attach the adhesive tapes to secure the cable in place. Figure 3:120. Routing the Microphone Cable 4. Route the LVDS cable through the guides. Figure 3:121. Routing the LVDS Cable Service and Maintenance 3-79
  • Page 148
    5. Perform the following: a. b. Route the main antenna cable through the guides until it passes through the lower case hole (C). Take note of (A), (B) hooks. ...3 of the WLAN Module Installation on page 3-28. Install the speakers (see Speaker Installation on page 3-62). 3-80 Service and Maintenance
  • Page 149
    Table 3:15. LCD Module Screws Screw Name M 2.5 x 5.0 Screw Type Quantity 5 Service and Maintenance 3-81
  • Page 150
    DC-In Cable Removal Prerequisite LCD Module Removal on page 3-75 1. Lift the DC-in cable jack and the cable adhesive from the lower case. Figure 3:124. Removing the DC-In Cable 2. Remove the DC-in cable completely from the guides on the lower case. 3-82 Service and Maintenance
  • Page 151
    ... (A) and the cable adhesive (B) to their slots (Figure 3:125). Route the DC-in cable through the guides on the lower case. A B Figure 3:125. Installing the DC-In Cable 3. Install the LCD module (see LCD Module Installation on page 3-78). Service and Maintenance 3-83
  • Page 152
    ... page 3-75 1. Use a screwdriver to crush the mylar covers, and then remove the two (2) screws. Figure 3:126. Removing the LCD Bezel (1 of 3) 2. From the bottom side, pry inwards to release the latches of the LCD bezel. Figure 3:127. Removing the LCD Bezel (2 of 3) 3-84 Service and Maintenance
  • Page 153
    3. Continue to pry to release the latches of the LCD bezel. Figure 3:128. Removing the LCD Bezel (3 of 3) Service and Maintenance 3-85
  • Page 154
    LCD Bezel Installation 1. Align the LCD panel hinges to the LCD bezel. Figure 3:129. Installing the LCD Bezel (1 of 4) 2. Secure the LCD bezel latches. Figure 3:130. Installing the LCD Bezel (2 of 4) 3-86 Service and Maintenance
  • Page 155
    ... secure the LCD bezel to the LCD module. Figure 3:131. Installing the LCD Bezel (3 of 4) 4. Attach new adhesive mylars to cover the two (2) screws. Figure 3:132. Installing the LCD Bezel (4 of 4) 5. Install the LCD module (see LCD Module Installation on page 3-78). Service and Maintenance 3-87
  • Page 156
    Table 3:16. LCD Bezel Screws Screw Name M 2.5 x 4.0 Screw Type Quantity 2 3-88 Service and Maintenance
  • Page 157
    CCD Module Removal Prerequisite: LCD Bezel Removal on page 3-84 1. Disconnect the camera cable connector from the camera module. Figure 3:133. Removing the Camera Module (1 of 2) 2. Lift to remove the camera module. Figure 3:134. Removing the Camera Module (2 of 2) Service and Maintenance 3-89
  • Page 158
    ... camera cable connector. Figure 3:135. Installing the Camera Module (1 of 2) 2. Align and attach the camera module to the slot on the LCD module. Figure 3:136. Installing the Camera Module (2 of 2) 3. Install the LCD bezel (see LCD Bezel Installation on page 3-86). 3-90 Service and Maintenance
  • Page 159
    ... Panel Removal Prerequisite: LCD Bezel Removal on page 3-84 1. Remove the four (4) screws securing the LCD panel to the LCD cover. Figure 3:137. Removing the LCD Panel Screws 2. Remove the metallic tape securing the cables. Figure 3:138. Removing the Metallic Tape Service and Maintenance 3-91
  • Page 160
    3. Remove the camera cable connector from camera module. Figure 3:139. Disconnecting the Camera Cable 4. Lift to remove the LCD panel. Figure 3:140. Removing the LCD Panel 3-92 Service and Maintenance
  • Page 161
    5. Remove the camera cable from the LCD panel. Figure 3:141. Removing the Camera Cable 6. Remove the protective tape covering the LVDS cable connector. Figure 3:142. Removing the LVDS Cable (1 of 2) Service and Maintenance 3-93
  • Page 162
    7. Disconnect the LVDS cable connector from the LCD panel connector. Figure 3:143. Removing the LVDS Cable (2 of 2) 3-94 Service and Maintenance
  • Page 163
    LCD Panel Installation 1. Connect the LVDS cable connector to the LCD panel connector. Figure 3:144. Installing the LVDS Cable (1 of 3) 2. Attach the protective tape to cover the LVDS cable connector. Figure 3:145. Installing the LVDS Cable (2 of 2) Service and Maintenance 3-95
  • Page 164
    3. Attach the camera cable to the LCD panel. Figure 3:146. Securing the Camera Cable 4. Place the LCD panel onto the LCD cover. Figure 3:147. Installing the LCD Panel 3-96 Service and Maintenance
  • Page 165
    5. Connect the camera cable connector to the camera module connector. Figure 3:148. Connecting the Camera Cable 6. Secure the cables with the metallic tape. Figure 3:149. Securing the Metallic Tape Service and Maintenance 3-97
  • Page 166
    7. Attach the four (4) screws to secure the LCD panel to the LCD cover. Figure 3:150. Securing the LCD Panel Screws 8. Install the LCD bezel (see LCD Bezel Installation on page 3-86). Table 3:17. LCD Bezel Screws Screw Name M 2.5 x 4.0 Screw Type Quantity 4 3-98 Service and Maintenance
  • Page 167
    LCD Panel Bracket Removal Prerequisite: LCD Panel Removal on page 3-91 Remove the six (6) screws to detach the LCD panel brackets from the LCD panel. Figure 3:151. Removing the LCD Panel Brackets Service and Maintenance 3-99
  • Page 168
    ... six (6) screws to secure the LCD panel brackets to the LCD panel. Figure 3:152. Installing the LCD Panel Brackets 2. Install the LCD panel (see LCD Panel Installation on page 3-95). Table 3:18. LCD Panel Bracket Screws Screw Name M 2.0 x 3.0 Screw Type Quantity 6 3-100 Service and Maintenance
  • Page 169
    ... on page 3-91 1. Remove main (black) and the auxiliary (white) antenna cables from the guides on the LCD cover. Figure 3:153. Removing the Antenna Cables 2. Remove the auxiliary antenna. Figure 3:154. Removing the WLAN Antennas (1 of 2) Service and Maintenance 3-101
  • Page 170
    3. Remove the main antenna. Figure 3:155. Removing the WLAN Antennas (2 of 2) 3-102 Service and Maintenance
  • Page 171
    ...the main (black) WLAN antenna on the upper right corner of the LCD cover. Figure 3:156. Installing the WLAN Antennas (1 of 3) 2. Attach the auxiliary (white) WLAN antenna on the upper left corner of the LCD cover. Figure 3:157. Installing the WLAN Antennas (2 of 3) Service and Maintenance 3-103
  • Page 172
    3. Route the WLAN antenna cables through the guides on the LCD cover. Figure 3:158. Installing the WLAN Antennas (3 of 3) 3-104 Service and Maintenance
  • Page 173
    ... on page 3-91 1. On the LCD cover, remove the metallic tape securing the microphone cable. Figure 3:159. Removing the Microphone Module (1 of 2) 2. Lift to remove the microphone from the slot on the LCD cover. Figure 3:160. Removing the WLAN Antennas (2 of 2) Service and Maintenance 3-105
  • Page 174
    ... cover. Figure 3:161. Installing the Microphone Module (1 of 2) 2. Attach the metallic tape to secure the microphone cable on the LCD cover. Figure 3:162. Installing the Microphone Module (2 of 2) 3. Install the LCD panel (see LCD Panel Installation on page 3-95). 3-106 Service and Maintenance
  • Page 175
    CHAPTER 4 Troubleshooting Troubleshooting ...4-2 General Information ...4-2 Power On Issues ...4-3 No Display Issues ...4-4 LCD Picture Failure ...4-6 ... Thermal Failure ...4-16 Cosmetic Failure ...4-17 Other Functions Failure ...4-18 BIOS Problems ...4-18 Intermittent Problems ...4-18 Undetermined ...
  • Page 176
    ... with the tablet. General Information The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be... Failure Other Functions Failure 4. If the issue is still not resolved, see Online Support Information on page 8-2. 4-2 Troubleshooting
  • Page 177
    ... computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. Disconnect the power and open the casing to .... Remove any recently installed software. If the issue is still not resolved, refer to Online Support Information on page 8-2. Troubleshooting 4-3
  • Page 178
    ... RAM module OK OK Lcd cable well connected OK NG Go to no power Trouble shooting step NG Connect it well NG Replace RAM module NG Connect it well.... point is discovered. 10. Start the computer. If the computer boots correctly, add the devices one by one until the failure 4-4 Troubleshooting
  • Page 179
    ... display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If the display is too dim at the... the on-screen prompts. If the issue is still not resolved, refer to Online Support Information on page 8-2. Troubleshooting 4-5
  • Page 180
    LCD Picture Failure If the LCD picture fails, perform the following: Start OK Swap LCD cable/ LCD panel Check LCD module OK Swap M/B NG Figure 4:3. LCD Picture Failure 4-6 Troubleshooting
  • Page 181
    Internal Keyboard Failure If the internal keyboard fails, perform the following: Start OK Re-assemble the KB FPC to M/B Check KB FPC well insert OK NG Is KB ok? OK Swap M/B NG Replace KB material Figure 4:4. Internal Keyboard Failure Troubleshooting 4-7
  • Page 182
    Touchpad Failure If the touchpad fail, perform the following: Start OK Check M/B T/P FFC OK NG Re-assemble the T/P FFC to M/B Check Logic Upper OK Swap M/B NG Swap/Re-assemble the T/P board or T/P board or T/P FFC Figure 4:5. Touchpad Failure 4-8 Troubleshooting
  • Page 183
    ... Swap M/B NG Swap Logic lower Figure 4:6. Internal Speaker Failure Sound Problems 1. 2. 0 Perform the following: Boot the computer. Navigate to Start > Control Panel >...the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted. Troubleshooting 4-9
  • Page 184
    ...remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the Operating System. 12. If the issue is still not resolved, refer to Online Support Information on page 8-2. 4-10 Troubleshooting
  • Page 185
    ... the microphone type from the list and click Next. Follow the on-screen prompts to complete the test. 7. If the issue is still not resolved, refer to Online Support Information on page 8-2. Troubleshooting 4-11
  • Page 186
    USB Failure If the USB fails, perform the following: Start OK Check USB FFC to USB Connect OK NG Re-assemble USB FFC Check USB/B OK NG Swap USB/B Check USB CONN is well OK Swap M/B NG Replace USB CONN Figure 4:8. USB Failure 4-12 Troubleshooting
  • Page 187
    ... Failure If the wireless function fails, perform the following: Start OK Re-assemble the antenna to W/L card Check W/L antenna to W/L card OK NG Check antenna OK NG Swap the antenna Check W/L card OK Swap M/B NG Swap the W/L card Figure 4:9. Wireless Function Failure Troubleshooting 4-13
  • Page 188
    Bluetooth Function Failure If the Bluetooth function fails, perform the following: Start OK Check W/L module OK Swap M/B NG Swap BT module Figure 4:10. Bluetooth Function Failure 4-14 Troubleshooting
  • Page 189
    4-in-1 Card Function Failure If the 4-in-1 card function fails, perform the following: Start OK Repair the Card read conn Card read conn well solder OK NG Card read Chip ok OK Swap M/B NG Swap M/B card read Chip Figure 4:11. 4-in-1 Card Function Failure Troubleshooting 4-15
  • Page 190
    Unit Thermal Failure If the unit thermal fails, perform the following: Start OK Fan cable Well connected OK NG Connect it well Fan ok OK NG Replace fan Thermal well insert OK Replace M/B NG Insert is well Figure 4:12. Unit Thermal Failure 4-16 Troubleshooting
  • Page 191
    Cosmetic Failure If the cosmetic fails, perform the following: Start OK LCD cover OK NG Swap LCD cover LCD bezel OK NG Swap LCD bezel Upper OK NG Swap Upper Lower OK Function Test NG Swap Lower Figure 4:13. Cosmetic Failure Troubleshooting 4-17
  • Page 192
    ... is ok. Check if the test utility is ok. Swap the mainboard. BIOS Problems Forget BIOS Password If the user forgets the BIOS password, discharge ... should be replaced. Replace the Motherboard. If the issue is still not resolved, refer to Online Support Information on page 8-2. 4-18 Troubleshooting
  • Page 193
    ...whether the system is inoperative. NOTE: • Verify that all attached devices are supported by the computer. • Verify that the power supply being used at the time of ...until failing FRU is found. If the problem remains, replace the following: • • System board LCD assembly Troubleshooting 4-19
  • Page 194
    CHAPTER 5 Jumper and Connectors Location Jumper and Connector Locations ...5-2 Mainboard Top View ...5-2 Mainboard Bottom View ...5-4 USB Board View ...5-6 Power Board View ...5-7 CMOS Jumper ...5-8
  • Page 195
    Jumper and Connector Locations Mainboard Top View JSPK2 JLVDS1 U1004 U1003 JMIC2 JSPK1 U1008 U1007 JTP1 JPWR1 JKB1 JBATT1 JUSB2 JBT1 JREAD1 LED1 LED2 LED3 LED4 SW2 LED5 LED6 LED7 SW3 Figure 5:1. Mainboard Top Table 5:1. Mainboard Top Jumper and Connectors Item JSPK1, JSPK2 JLVDS1 U1003, ...
  • Page 196
    Item JUSB2 JBT1 SW2, SW3 LED1, LED5 LED2, LED6 LED3, LED7 LED4 JREAD1 JBATT1 JPWR1 USB Board Connector Bluetooth Connector Description Touchpad Left/Right Button Power LED Battery Status LED (Amber./Blue) HDD LED WLAN LED Card Reader Connector CMOS Battery Connector Power Board Connector Jumper ...
  • Page 197
    Mainboard Bottom View PJP2 U1005 PJP1 JRJ45 U1002 U1009 U1006 U1001 JODD1 U33 JCRT1 JCPU1 JFAN1 JHDMI1 JUSB1 JMIC1 JHDD1 JHP1 JMINI1 JDIMM2 JDIMM1 Figure 5:2. Mainboard Bottom Table 5:2. Item PJP1 PJP2 JRJ45 JCRT1 JHDMI1 JUSB1 JMIC1 JHP1 JDIMM1 JDIMM2 JHDD1 Jumper and Connector Locations ...
  • Page 198
    Item JODD1 U33 U1001 JCPU1 U1002,U1005,U1006,U1009 JMINI1 JFAN1 ODD Connector PCH Chip VGA Chip CPU Connector VRAM Mini-Card Connector FAN Connector Description Jumper and Connector Locations 5-5
  • Page 199
    USB Board View Bottom View Top View JUSB2 JUSB1 JUSB3 Figure 5:3. USB Board Table 5:3. Item JUSB1 JUSB2, JUSB3 USB FFC Connector USB 2.0 Connector USB Board Jumper and Connectors Description Jumper and Connector Locations 5-6
  • Page 200
    Power Board View Top View LED2 SW2 LED1 SW1 LED3 Bottom View JPWR1 Figure 5:4. Power Board Table 5:4. Item LED1 LED2 LED3 SW1 SW2 JPWR1 Jumper and Connector Locations Power Board Jumper and Connectors Description Power LED (VA50) Power LED (VG50) Power LED (EA50, EG50) Power Button Switch (...
  • Page 201
    CMOS Jumper JCMOS1 JME1 Figure 5:5. CMOS Jumper Table 5:5. Item JCMOS1 JME1 Clear CMOS Jumper Clear ME Jumper Clear CMOS Jumper Description Jumper and Connector Locations 5-8
  • Page 202
    CHAPTER 6 Field Replaceable Unit List FRU (Field Replaceable Unit) List ...6-2 Exploded Diagram ...6-3 Main Assembly ...6-3 Lower Case Assembly ...6-5 Upper Case Assembly ...6-6 LCD Assembly ...6-7 FRU List ...6-9 Screw List ...6-17
  • Page 203
    ... changes will not be noted on the printed Service Guide. For Acer Authorized Service Providers, the Acer office ...code from those given in the FRU list of this printed Service Guide. Users MUST use the local ... to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return ...
  • Page 204
    Exploded Diagram Main Assembly 1 2 3 4 5 6 7 8 9 10 Figure 6:1. Main Assembly Exploded Diagram FRU (Field Replaceable Unit) List 6-3
  • Page 205
    Table 6:1. Main Assembly Exploded Diagram No. 1 2 3 4 5 6 7 8 9 10 KEYBOARD UPPER CASE MAINBOARD FAN THERMAL MODULE USB BOARD WITH FFC DC-IN CABLE SPEAKER R SPEAKER L LOWER CASE Description P/N NK.I1713.02L 60.M09N2.001 NB.C1F11.001 23.M03N2.001 60.M02N2.001 55.M03N2.002 50.M09N2.002 23.M09N2.002 ...
  • Page 206
    ... 1 2 3 4 5 Figure 6:2. Lower Case Assembly Exploded Diagram Table 6:2. Lower Case Assembly Exploded Diagram No. 1 2 3 4 5 HDD DOOR HDD BRACKET HDD SUPPORT RUBBER FOR H7.0 HDD HDD LOWER CASE Description P/N 60.M09N2.004 33.M09N2.001 47.M09N2.003 TBD 60.M09N2.002 FRU (Field Replaceable Unit) ...
  • Page 207
    Upper Case Assembly 1 2 3 Figure 6:3. Upper Case Assembly Exploded Diagram Table 6:3. Upper Case Assembly Exploded Diagram No. 1 2 3 TOUCHPAD FFC POWER BOARD WITH FFC UPPER CASE IMR, INCL TP/TP MYLAR Description P/N 50.M09N2.001 55.M09N2.001 60.M09N2.001 FRU (Field Replaceable Unit) List 6-6
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    LCD Assembly 1 2 3 4 5 6 7 8 9 Figure 6:4. LCD Assembly Exploded Diagram FRU (Field Replaceable Unit) List 6-7
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    Table 6:4. LCD Assembly Exploded Diagram No. 1 2 3 4 5 6 7 8 9 Description LCD BEZEL, INCL MAGNET/CMOS MYLAR/CAMERA SPONGE - ACER ASSY LED LCD MODULE 15.6"W WXGA GLARE w/ ANTENNA*2, CCD 1.3M, BLACK CAMERA 1.3M HD LVDS CABLE LCD BRACKET R&L MIC SET ANTENNA WLAN-MAIN ANTENNA WLAN-AUX LCD COVER IMR - ...
  • Page 210
    FRU List CATEGORY BOARD Liteon Wireless LAN Atheros HB125 1x1 BGN Foxconn Wireless LAN Atheros HB125 1x1 BGN Foxconn Wireless LAN Broadcom 4313 IPA 1x1 BGN POWER BOARD W/ FFC NI.23600.086 NI.23600.085 NI.23600.090 Description Part No. 55.M09N2.001 USB BOARD W/ FFC CABLE TP FFC DC-IN CABLE 65W DC-...
  • Page 211
    CATEGORY Description Part No. ANTENNA WLAN-AUX 50.M09N2.004 ANTENNA WLAN-MAIN 50.M09N2.003 LVDS CABLE 50.M09N2.005 EDP CABLE CASE/COVER/BRACKET ASSEMBLY 50.M09N2.006 UPPER CASE IMR, INCL TP/TP MYLAR 60.M09N2.001 LOWER CASE 60.M09N2.002 MINI DOOR 60.M09N2.003 HDD BRACKET 33.M09N2....
  • Page 212
    CATEGORY Description Part No. LCD BRACKET R&L 33.M09N2.003 ODD MODULE ODD SUPER-MULTI DRIVE MODULE 6M.M09N2.001 KEYBOARD Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 105KS Black US International Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 105KS Black Greek...
  • Page 213
    CATEGORY Description Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Belgium Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Danish Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Italian Y2010 Acer Legend ...
  • Page 214
    CATEGORY Description Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black CZ/SK Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Bulgaria Y2010 Acer Legend Keyboard CHICONY TM7T_A11B TM7T Internal 17 Standard 106KS Black Brazilian Portuguese Y2010 Acer...
  • Page 215
    ... - R 23.M09N2.002 SPEAKER - L 23.M09N2.003 MISCELLANEOUS LCD SCREW MYLAR SD DUMMY CARD HDD SUPPORT RUBBER FOR H7.0 HDD TP SUPPORT RUBBER MB BATTERY RUBBER UMA MB RUBBER 47.M09N2.001 47.M09N2.002 47.M09N2.003 47.M09N2.004 47.M09N2.005 ...
  • Page 216
    Screw List CATEGORY SCREWS SCREW 2.5D 4L K 5.5D NI NL 86.M09N2.001 Description Part No. SCREW 2.5D 5.0L K 5.5D NI NL 86.M09N2.002 SCREW 2.45D 8.0L K 5.5D 0.8T ZK NL 86.M09N2.003 SCREW 1.98D 3.0L K 4.6D 0.8T ZK NL 86.M09N2.004 SCREW 2D 5L K 4.6D NI NL 86.M09N2.005 SCREW M3.0D 3.0L K 4.9D NI...
  • Page 217
    CHAPTER 7 Test Compatible Components Test Compatible Components ...7-2 Microsoft® Windows® 7 Environment Test ...7-2
  • Page 218
    Test Compatible Components This computer's compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. ...
  • Page 219
    Vendor 60001535 PANASONIC Type Description Battery PANASONIC AS10D51, for new IC max1787 Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D73 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D Battery...
  • Page 220
    Vendor 60001922 TOSHIBA DIGI Type N320GB5.4K S_4K Description HDD TOSHIBA 2.5" 5400rpm 320GB MK3259GSXP, Capricorn 3BS, 375G/P, 4K drive SATA 8MB LF+HF F/W:GN003J 4K HDD WD 2.5" 5400rpm 320GB WD3200BPVT-22JJ5T0, ML320SAF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD SEAGATE 2.5" 5400rpm ...
  • Page 221
    Vendor 60002005 HGST SG Type N750GB5.4K S_4K Description HDD HGST 2.5" 5400rpm 750GB HTS547575A9E384, Jet B, 375G/P SATA 8MB LF F/W:DA3872 HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22HXZT3, ML375MAF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22A1YT0, ML500M,...
  • Page 222
    ... 12.7mm Tray DL 8X UJ8B0AW LF+HF W/O bezel SATA (Win7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT51N LF W/O bezel SATA Zero Power Supported (HF + Windows 7) ODD PLDS Super-Multi DRIVE 12.7mm Tray 8X DS-8A8SH LF+HF W/O bezel SATA KU.00805.051 60001535 PANASONIC NSM8XS KU.00807.079 60003901 ...
  • Page 223
    Vendor VGA Chip 60001915 NVIDIA 10001067 INTEL VRAM 10000981 MISC 9999995 ONE TIME VENDER 60002045 HYNIX Type Description Part No. N13MGS UMA VGA Chip nVidia N13M-GS-B-A2 28nm, 29mmx29mm, GB4-128 package UMA (Intel) KG.MGS0V.001 KI.23200.038 1G-DDR3 (128*16*4) N 1G-DDR3 128*16*4 N no VRAM ...
  • Page 224
    Vendor A Cover 60014273 NISSHA B Cover 9999995 ONE TIME VENDER Camera 10001023 LITEON 10001044 CHICONY Palmrest Cover 60014273 NISSHA Card Reader PLM00014 ODM Software 10000981 MISC Wireless LAN 10001018 HON HAI 10001023 LITEON 10001018 HON HAI HD HD Type Description Part No. Glossy Black IMR ...
  • Page 225
    CHAPTER 8 Online Support Information Online Support Information ...8-2 Introduction ...8-2
  • Page 226
    ...Notebook, Desktop and Server models including Service guides for all models Bios updates ...we have included an Acrobat File to facilitate the problem-free downloading of our technical materials.... material authorization procedures An overview of all the support services we offer, accompanied by a list ...
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Acer Aspire E1-531 Manual