Acer Aspire E5-551G User Manual
Acer Aspire E5-551G Manual
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- Acer Aspire E5-551G | User Manual - Page 1
- 1 Aspire E 15 Series User's Manual - Acer Aspire E5-551G | User Manual - Page 2
2014. All Rights Reserved. Aspire E 15 Series Covers: E5-571 / E5-531 / E5-551 / E5-521 / E5-511 This revision: May 2014 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID. There are three - Acer Aspire E5-551G | User Manual - Page 3
your battery pack 8 Cleaning and servicing 8 Your Acer notebook tour 9 Screen view 10 Keyboard view 11 Left view 12 Information on USB 3.0 12 Right view 14 Base view 15 Using the keyboard 16 Lock keys 16 Hotkeys 16 Windows 38 BIOS utility - Acer Aspire E5-551G | User Manual - Page 4
do I check for Windows updates?..... 72 Where can I get more information 72 Troubleshooting 73 Troubleshooting tips 73 Error messages 73 Internet and online security 75 First steps on the net 75 Protecting your computer 75 Choose an Internet Service Provider ........ 75 Network connections - Acer Aspire E5-551G | User Manual - Page 5
• Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer's bundled software - Acer Aspire E5-551G | User Manual - Page 6
more productive, please refer to the User's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. In addition it contains general regulations and safety notices for your notebook. It is available from the desktop - Acer Aspire E5-551G | User Manual - Page 7
First things first - 7 You can also put the computer in sleep mode by pressing the sleep hotkey + . Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on - Acer Aspire E5-551G | User Manual - Page 8
replacements. Turn the power off before removing or replacing batteries. • Do not tamper with batteries. Keep them away from children. • Dispose of used batteries according to local regulations. Recycle if possible. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off - Acer Aspire E5-551G | User Manual - Page 9
Your Acer notebook tour - 9 YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. - Acer Aspire E5-551G | User Manual - Page 10
10 - Your Acer notebook tour Screen view 1 2 34 5 # Icon Item Description Web camera for video 1 indicator Indicates the computer's power status. 4 Indicates battery status. Battery indicator Charging: The light is amber when the battery is charging. Fully charged: The light is blue - Acer Aspire E5-551G | User Manual - Page 11
Keyboard view 1 2 Your Acer notebook tour - 11 3 # Icon Item Description 1 Power button Turns the computer on and off. For entering data into your computer. See "Using the keyboard" on page - Acer Aspire E5-551G | User Manual - Page 12
12 - Your Acer notebook tour Left view 1 2 3 4 5 67 # Icon 1 2 3 4 5 6 7 Item Kensington lock slot Ventilation monitor, LCD projector). Connects to an Ethernet 10/100/ 1000-based network. Supports high-definition digital video connections. Connects to USB devices. Connects to audio devices - Acer Aspire E5-551G | User Manual - Page 13
Your Acer notebook tour - 13 • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB). - Acer Aspire E5-551G | User Manual - Page 14
14 - Your Acer notebook tour Right view # Icon 1 2 3 4 5 6 1 2 34 5 6 Item Description USB ports Connect to USB devices. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access - Acer Aspire E5-551G | User Manual - Page 15
Base view 1 2 Your Acer notebook tour - 15 4 3 # Icon 1 2 3 4 Item Battery bay Battery release latch Speakers Ventilation and cooling fan Description Houses the computer's battery pack. Releases the battery for removal. Insert a suitable tool and slide to release. Deliver stereo audio output. - Acer Aspire E5-551G | User Manual - Page 16
16 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys and a separate numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When - Acer Aspire E5-551G | User Manual - Page 17
Using the keyboard - 17 Hotkey Icon + + + + + + < > + < > + < > Function Description Display toggle Switches display output between the display screen, external monitor (if connected) and both. Display off Turns the display - Acer Aspire E5-551G | User Manual - Page 18
keys The keyboard has two keys that perform Windows-specific functions. Key Description Pressed alone it toggles between the Start screen Windows key and Desktop. It can also be used with other keys for special functions, please check Windows Help. Application key This key has the - Acer Aspire E5-551G | User Manual - Page 19
, or tap twice anywhere on the touchtap, then slide a second finger across the touchpad to select all items in an area. Touchpad gestures Windows 8.1 and many applications support touchpad gestures that use one or more fingers. Note Support for touchpad gestures depends on the active application. - Acer Aspire E5-551G | User Manual - Page 20
20 - Touchpad This allows you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right or left. • Swipe in from right edge: Toggle the charms. • Swipe in from - Acer Aspire E5-551G | User Manual - Page 21
recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup. Note Acer Recovery Management is only available with - Acer Aspire E5-551G | User Manual - Page 22
22 - Recovery 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete - Acer Aspire E5-551G | User Manual - Page 23
. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factory-loaded software and - Acer Aspire E5-551G | User Manual - Page 24
your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next - Acer Aspire E5-551G | User Manual - Page 25
applications on page 26. For instructions on reinstalling software and drivers that were not pre-installed, see that product's documentation or support Web site. 2. Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning - Acer Aspire E5-551G | User Manual - Page 26
need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device. If you are reinstalling using Windows and the recovery information stored on your computer: 1. From Start, type 'Recovery' and then click Acer Recovery Management in - Acer Aspire E5-551G | User Manual - Page 27
on a DVD or USB drive: 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Acer Resource Center to start. • If Acer Resource Center does not start automatically, press the Windows key + , then double-click on the - Acer Aspire E5-551G | User Manual - Page 28
section of the Acer Resource Center. problems, you can return to one of these restore points to get your system running again. Windows drivers. Note For more information about using Microsoft System Restore, from Start, type 'Help' and then click Help and Support in the list of apps. Type 'Windows - Acer Aspire E5-551G | User Manual - Page 29
to its factory condition If your computer experiences problems that are not recoverable by other methods, you Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Restore Factory Settings with Acer - Acer Aspire E5-551G | User Manual - Page 30
Management on page 31. Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Important 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only. 3. Click Next, then choose how to erase - Acer Aspire E5-551G | User Manual - Page 31
appears asking you to choose the keyboard layout. 2. Several options are now presented. Click Troubleshoot. 3. Click either Refresh your PC or Reset your PC. Note "Refresh your PC" take several minutes. Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). - Acer Aspire E5-551G | User Manual - Page 32
32 - Recovery 2. The Refresh your PC window opens. Images for reference only. 3. Click Next, then d. Use the left or right arrow keys to select the Exit menu. e. Depending on the type of BIOS your computer uses, select Save Changes and Exit or Exit Saving Changes and press Enter. Select OK or - Acer Aspire E5-551G | User Manual - Page 33
of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. b. Click Reset your PC to start the reset process: Reset your PC deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were preinstalled on - Acer Aspire E5-551G | User Manual - Page 34
you can start using your computer by repeating the first-start process. Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5. The recovery process begins by - Acer Aspire E5-551G | User Manual - Page 35
to the Internet using a cable. But first, an Internet Service Provider (ISP) -- usually a phone or cable company -- will have to go to your home or office to set up Internet service. The ISP will install a small box, called a router, that will allow you - Acer Aspire E5-551G | User Manual - Page 36
Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Acer notebook Otherwise, open Internet Explorer and follow the instructions. Note Please refer to your Internet Service Provider (ISP) or router documentation for details - Acer Aspire E5-551G | User Manual - Page 37
Connecting to the Internet - 37 Connecting to a 3G network If your computer has a SIM slot, you can connect to the Internet using a 3G (cellular phone) network. To do this, you must have a compatible SIM card and a data contract with your cellular provider. Note Please contact your cellular provider - Acer Aspire E5-551G | User Manual - Page 38
no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and > Change PC Settings > PC and devices > Bluetooth, or press the Windows key + and then type 'Wireless'; in the results, click on - Acer Aspire E5-551G | User Manual - Page 39
of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. - Acer Aspire E5-551G | User Manual - Page 40
40 - Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery - Acer Aspire E5-551G | User Manual - Page 41
is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press during the POST while the computer logo is being displayed. Boot sequence To set the boot - Acer Aspire E5-551G | User Manual - Page 42
and data: • Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility. See Setting passwords on page 41. • User you forget your password, please get in touch with your dealer or an authorized service center. - Acer Aspire E5-551G | User Manual - Page 43
center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press to access the BIOS utility. If you enter the password incorrectly, a warning message appears. Try again and press . • When - Acer Aspire E5-551G | User Manual - Page 44
for signals to start. These checks will slowly drain your computer's battery. If you prefer to reduce your computer's power requirements and environmental to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the desktop. - Acer Aspire E5-551G | User Manual - Page 45
Power management - 45 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes. - Acer Aspire E5-551G | User Manual - Page 46
connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during - Acer Aspire E5-551G | User Manual - Page 47
cycle and improving recharging efficiency. You are advised to follow the suggestions set out below: • Purchase an extra battery pack. • Use AC power whenever possible, reserving battery for mobile use. • Remove accessories that are not being used (e.g. a USB disk drive), as they can continue to - Acer Aspire E5-551G | User Manual - Page 48
Look after your AC adapter and battery. Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter - Acer Aspire E5-551G | User Manual - Page 49
Recommended Action 1. Save all necessary files. 2. Close all applications. 3. Turn off the computer. Installing and removing the battery pack Battery pack - 49 Important Before removing the battery from the unit, connect the AC adapter if you want to continue using your computer. Otherwise, turn - Acer Aspire E5-551G | User Manual - Page 50
the power button. If you are taking the computer to a client's office or a different building, you may choose to shut down the computer: Press the Windows key + , click Settings > Power then click Shut Down Or: - Acer Aspire E5-551G | User Manual - Page 51
other than your computer. If your meeting will be longer, or if your battery is not fully charged, you may want to bring the AC adapter with you If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press + or close - Acer Aspire E5-551G | User Manual - Page 52
you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • A spare battery • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes - Acer Aspire E5-551G | User Manual - Page 53
it into the gate area. What to take with you Take the following items with you: • AC adapter • Spare, fully-charged battery pack(s) • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these - Acer Aspire E5-551G | User Manual - Page 54
that are appropriate for your destination(s). • Spare, fully-charged battery pack(s). • Additional printer driver files if you plan to use another printer. • Proof that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible - Acer Aspire E5-551G | User Manual - Page 55
- 55 Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer - Acer Aspire E5-551G | User Manual - Page 56
that allow you to connect peripheral devices to your computer. For instructions on how to connect different external devices to the computer, read extend from beyond the slot. If the card contains some files, the Windows Auto Play window may appear (this depends on the contents of the card) and ask - Acer Aspire E5-551G | User Manual - Page 57
Memory card reader - 57 (2 TB). Your computer provides an SDHC or SDXC compatible card reader. Note SDXC memory cards can only be used in an SDXC-compatible reader; SD and SDHC cards can be used in either type. Removing a card from a memory card reader 1. Click on Show hidden icons arrow in the - Acer Aspire E5-551G | User Manual - Page 58
's user's guide. 5. Turn on power to the monitor, then the computer. 6. Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor. If necessary change the display settings used by the computer. Note To access the display controls, press the Windows key - Acer Aspire E5-551G | User Manual - Page 59
HDMI HDMI - 59 HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video - Acer Aspire E5-551G | User Manual - Page 60
Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device's documentation to see which standard it supports on the USB icon in the Windows task bar and select "Eject < - Acer Aspire E5-551G | User Manual - Page 61
- 61 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 8.1 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information - Acer Aspire E5-551G | User Manual - Page 62
power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. • Make sure that the AC adapter is properly plugged into the computer and to the power - Acer Aspire E5-551G | User Manual - Page 63
The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. Check the following: • Make sure that the printer is connected to - Acer Aspire E5-551G | User Manual - Page 64
operation, please check the BIOS settings. 1. Check to see if Acer disk-to-disk recovery BIOS utility, press when you see the Acer logo during boot up. For more information, see Recovering your system on page 25. Requesting service A list of available, authorized service centers is in this handy - Acer Aspire E5-551G | User Manual - Page 65
you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by - Acer Aspire E5-551G | User Manual - Page 66
that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key; click the Start button on the desktop taskbar; or move your cursor into the upper right-hand corner of the screen and click the - Acer Aspire E5-551G | User Manual - Page 67
Frequently asked questions - 67 Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Right-click the taskbar and select Properties from the menu that opens. 3. From the Navigation tab, check Go to the desktop instead of Start when I sign in. How do I - Acer Aspire E5-551G | User Manual - Page 68
settings > PC and devices > Lock screen. 2. Move the slider to On and select if the slideshow should be played while the computer is running on battery power. 3. Click Add a folder and open the folder you wish to use (your Pictures folder will open by default). Click Use this folder > OK. 4. You - Acer Aspire E5-551G | User Manual - Page 69
Frequently asked questions - 69 Can I make tiles bigger or smaller? Right-click anywhere on Start to open the Customize menu, click the tile(s) you wish to resize and click Resize. Select a size from the menu that appears. How do I close an app? Move your cursor to the top of the screen. You will - Acer Aspire E5-551G | User Manual - Page 70
70 - Frequently asked questions 5. Save the alarm by clicking the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. Where are my apps? Move your cursor to the upper right-hand corner of the screen and click - Acer Aspire E5-551G | User Manual - Page 71
menu. Select Pin to taskbar. How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase open using the pop-up keyboard. Alternatively, open All apps and scroll to 'Windows Accessories' to see the list of legacy programs. Can I use more than - Acer Aspire E5-551G | User Manual - Page 72
account, and follow the onscreen instructions. How do I add a Update & recovery > Windows Update. Click Check now. Where can I get more information? For more information please visit the following pages: • Windows 8 and 8.1 tutorials: www.acer.com/windows8-tutorial • Support FAQs: support.acer - Acer Aspire E5-551G | User Manual - Page 73
to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom - Acer Aspire E5-551G | User Manual - Page 74
. Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact - Acer Aspire E5-551G | User Manual - Page 75
possible, certainly before you connect to the Internet. Choose an Internet Service Provider Using the Internet has become a natural part of daily family about their experiences or to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the Internet - Acer Aspire E5-551G | User Manual - Page 76
of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on Internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are - Acer Aspire E5-551G | User Manual - Page 77
wired and wireless network. Most routers have a built-in DSL modem that will allow you access to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/router with the subscription to their - Acer Aspire E5-551G | User Manual - Page 78
and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45 is shared over the network with the network management options. Press the Windows key ( ) + W, type "HomeGroup" and then click on HomeGroup - Acer Aspire E5-551G | User Manual - Page 79
why not visit our website, www.acer.com. Acer is dedicated to provide you with on-going personalied support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information - Acer Aspire E5-551G | User Manual - Page 80
80 - Internet and online security computer in various ways, using up resources or clogging up a network. Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware - Acer Aspire E5-551G | User Manual - Page 81
would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer elsewhere. More recent versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not - Acer Aspire E5-551G | User Manual - Page 82
Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90 - Acer Aspire E5-551G | User Manual - Page 83
, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to tell you that you have to act quickly to keep your account open, update your security, or urge you to provide information immediately or else something bad will - Acer Aspire E5-551G | User Manual - Page 84
ways to get the tip-off that something has gone wrong is by reviewing the monthly statements provided by your bank and credit card companies for anything out of the ordinary. Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you - Acer Aspire E5-551G | User Manual - Page 85
Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you - Acer Aspire E5-551G | User Manual - Page 86
2 Europe, Middle East, South Africa, Japan 3 Southeast Asia, Taiwan, South Korea 4 Latin America, Australia, New Zealand 5 Former USSR, parts of Africa, India 6 People's Republic of China Note To change the region code, insert a DVD movie of a different region into the DVD drive. Once your
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Aspire E 15 Series
User’s Manual