Acer Aspire G3610 Acer Aspire G3610 Desktop Service Guide
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Acer Aspire G3610 manual content summary:
- Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 1
Acer Predator G3610 Service Guide PRINTED IN TAIWAN - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 2
Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 3
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 4
of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium Dual-Core, Celeron Dual-Core, Core 2 Duo, Core 2 Quad, Celeron - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 5
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. v - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 6
available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 7
6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 10 System Utilities 11 CMOS Setup Utility 11 Removing the Daughter Board 45 Removing the Power Supply 47 Removing the Mainboard 48 Removing the Top Cover 51 Removing the Top USB and Audio - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 8
Card 82 Install the Front Bezel 84 Install the Side Panel 85 System Troubleshooting 86 Hardware Diagnostic Procedure 86 System Check Procedures 87 Power System Check 97 FRU (Field Replaceable Unit) List 105 Predator G3610 Exploded Diagram 106 Predator G3610 FRU List 108 viii - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 9
computer's : LGA1155. • FMB: 65W / 95W TDP. Chipset • Intel H67 PCB • 4 Layer uATX form factor 9.6in X 9.6in supported (using 4Gb tech). • Support DDR3 1.5V 1066/1333 (1GB / 2GB / 4GB). • Follow Acer DT EE Request. Graphics • Intel® HD Graphics Support (supported by CPU) • Follow PCI Express spec - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 10
support. • Need to measure VGA follow Acer VGA SOP. • PCEx16 socket must with latch and afford the weight of any VGA card. • Monitor compatible is requested to the monitor AVL and DQM recommended list. Hard disk drive • Support • Supports at least 12 USB ports on both front and rear side. • H67 at - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 11
H2X4 Power Supply Connector. • 4 * DDR3 DIMM Socket. • 4 * SATA 3Gb/s. • 2 * SATA 6Gb/s. • 4 * USB2.0 H5X2 Header (support 8 ports). • 1 * Front Audio Pannel H5X2 header. • 1 * Front Panel IO H7X2 Header for Acer pin define. • 1 * H1X4 CPU with SAMRT FAN controller. • 1 * H1X3 System with SAMRT FAN - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 12
Block Diagram 4 Chapter 1 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 13
System Components This section is a virtual tour of the system's interior and exterior components. Front Panel No. Component 1 USB 2.0 ports 8 2 Power button 9 3 XD(XD-Picture) slot 10 4 CF I/II (CompactFlash Type I/II) slot 11 5 Master optical drive 12 6 Slave optical drive 13 7 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 14
Rear Panel No. Component 1 Power connector 2 PS2 keyboard port 3 VGA port 4 HDMI port 5 USB 2.0 ports 6 Mic-in 7 Line-out 8 Expansion slot (graphics card and USB 3.0 card and TV tuner card) 9 Line-in 10 USB 2.0 ports 11 RJ45 LAN connector 12 System FAN 13 PS2 mouse port - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 15
-120 drive N/A Support to BIOS boot block feature YES BIOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips Item Specification North Bridge Intel H67 USB controller Intel H67 Audio - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 16
Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDRIII 1066/1333MHz Support memory voltage 1.5V Support memory module package 240-pin DDRIII Support to parity check feature Yes Support Headphone jack Specification Intel High Definition audio - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 17
SATA Interface Item SATA controller Number of SATA channel Support mode Specification Intel H67 SATA X 6(2* SATA 6Gb/s, 4* SATA3Gb/s. different color to identify SATA 6Gb/ s and SATA 3Gb/s) RAID/AHCI/IDE mode option USB Port Item Universal HCI USB Class - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 18
Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 ACPI mode. ACPI • ACPI specification 1.0b • S0,S1,S2 and S5 sleep state support. • On board device power management support. • On board device configuration - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 19
reboots immediately after you close the Setup. NOTE: CMOS Setup Utility will be simply referred to as "BIOS", "Setup", or "Setup utility" in this guide. The screenshots used in this guide display default system values. These values may not be the same those found in your system. Chapter 2 11 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 20
Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 21
main setup categories. Parameter System BIOS Version Build Date Processor Core Frequency Count Memory Size Product Name System Serial Number Asset Tag the BIOS setup utility was built Type of CPU installed on the system. Core speed of the CPU installed on the system. Physical CPU count Total size - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 22
Advanced Parameter Miscellaneous Advanced Chipset Configuration Integrated Peripherals PC Health Status Description Press Enter to access the Miscellaneous submenu Press Enter to access the Advanced Chipset Configuration submenu Press Enter to access the Integrated Peripherals submenu Press Enter - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 23
Miscellaneous Parameter AHCI Port1/2/3/4/5 Clock to All DIMM/ PCI/PCIE Bootup Num-lock Description Displays the status of auto detection of the AHCI device. This item allows you to enable or disable the Clock to all DIMM/PCI/PCIE. Selects power on state for Num Lock. USB Beep Message Enables or - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 24
This item allows users to enable or disable the EIST (Enhanced Intel SpeedStep technology). This item allows users to enable or disable the Intel Turbo Boost. Enables or disables Advanced Encryption Standard New Instructions (AES-NI). When enabled, the processor disables code execution when a worm - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 25
or disables the onboard SATA controller. Select an operating mode for the onboard SATA. Enables or disables the onboard USB controller. Enables or disables support for legacy USB devices. If Auto, USB device equal or less than 2GB will be emulated as Floppy and remaining as harddrive. Forced FDD - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 26
PC Health Status Parameter Smart Fan Description Enables or disables the smart system fan control function. Option Enabled Disabled 18 Chapter 2 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 27
Power Parameter ACPI Suspend Mode Deep Power Off Mode Power On by RTC Alarm Power On by PCIE Devices Wake Up by PS/2 KB/ Mouse Wake Up by USB KB/ Mouse Restore On AC Power Loss Description Select an ACPI state. Select the Deep power off Mode Enables or Disables to wake up the system by RTC Alarm - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 28
Security Parameter Supervisor Password User Password Change Supervisor Password Description Option This item indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays. This item allows you to change user password - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 29
Boot Options 1st/2nd/3rd/4th/5th Boot Device EFI Device Priority Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Network Device Priority Quiet Boot Halt On Specifies the boot order from the available devices. EFI Hard Disk CD^DVD Removable Device LAN Press Enter to - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 30
menu and press Enter. Select this option to quit the BIOS Setup Utility without making any permanent changes to the system configuration, and reboot the computer. Select Discard Changes and Exit Setup from the Exit menu and press Enter. Select this option and press Enter to save all the changes and - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 31
This chapter contains step-by-step procedures on how to disassemble and assembly the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 32
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 33
Removing the Side Panel 1. Remove the two screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 34
Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Release the front bezel from the chassis interior. 3. Pull the bezel away from the chassis. 26 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 35
very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 1. Disconnect the fan cable from the mainboard. 2. Use a long-nosed screwdriver to loosen the four screws on the heat sink, in the order as shown below. Note:CPU Fan has been highlighted - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 36
3. Lift the heat sink fan assembly away from the mainboard. 4. Remove the heat sink fan assembly then lay it down in an upright position-with the thermal patch facing upward. Do not let the thermal - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 37
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 38
3. Pull out the processor from the socket. IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the processor is properly oriented over the socket. 30 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 39
Removing the VGA Card 1. Open PCI Latch. 2. Disconnector the power cable from the VGA card. Chapter 3 31 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 40
card to the chassis. 4. Firstly release the retention latch(1) downward to unlock the card, then gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 41
power cable from the USB3.0 card. 2. Remove the screw that secures the card to the chassis. 3. Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 42
Removing the TV-Tuner Card 1. Remove the screw that secures the card to the chassis. 2. Gently pull the card to remove it from the mainboard. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 43
Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. 1. Press the holding clips on both sides of the DIMM slot outward to release the DIMM(1). 2. Gently pull the DIMM upward to pull it away from the M/B(2). - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 44
Removing the Hard Disk Drive 1. Disconnect the data and power cables from the rear of the optical drive. 2. Disconnect the other end of the data cable from the main board. 3. Remove the screw that secures the HDD cage to the chassis. 36 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 45
4. Lift the HDD cage up and turn it over. 5. Remove the HDD module. a. Remove the four screws secure the HDD module to the HDD cage. b. Slide the HDD out of the cage. Chapter 3 37 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 46
Removing the Removable HDD 1. Remove the removable HDD module. a. Gently push the drive block key rightward,then open the door. b. Slide the removable HDD tray out of the removable HDD bracket. c. Use a hand to open out the removable HDD tray until the hook of HDD bracket away from the HDD screw - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 47
2. Remove the bracket of removable HDD. a. Use a knife to cut off the PE belt then disconnector the cable. b. Disconnect the removable HDD date cable from the motherboard. c. Disconnector the power cable of the removable HDD. Chapter 3 39 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 48
d. Remove the three screws. e. Pull the bracket of removable HDD from the chassis. 40 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 49
Removing the Optical Drive 1. Disconnect data and power cable from the rear of the optical drive. 2. Disconnect the other end of the data cable from the mainboard. 3. Remove the screw from the optical drive. Chapter 3 41 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 50
4. Pull the slave ODD from the chassis. 5. Use the same method to take out master ODD. 42 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 51
Removing the System Fan 1. Remove System FAN cable from M/B. 2. Release four screws according to the following picture. Chapter 3 43 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 52
3. Take off the system fan from chassis. Note:System fan has been highlighted with the yellow rectangle as above image shows.Please detach the system fan and follow local regulations for disposal. 44 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 53
the other end of the power cable for USB3.0 card. b. Take out the power cable of USB3.0 card. 3. Disconnect the daughter board cable from the motherboard. Chapter 3 45 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 54
4. Remove the screw that secures the chassis to the daughter board. 5. Take out the daughter board. 46 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 55
Removing the Power Supply 1. Disconnect the 4-pin and 24-pin power supply cables from the mainboard. 2. Remove the four screws that secures the power supply to the chassis. 3. Lift the power supply module out of the chassis. Chapter 3 47 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 56
Removing the Mainboard 1. Open the cable retention clip, then take out the cable retention clip from the chassis. 2. Disconnect the front panel cable,card reader USB cable,front USB cable,front Audio cable from the main board. 48 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 57
3. Remove the eight screws that secure the mainboard to the chassis. Note:Circuit boards >10 cm² has been highlighted with the yellow rectangle as above image shows. Please detach the Circuit boards and follow local regulations for disposal. 4. Lift the board from the chassis. Chapter 3 49 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 58
5. Punching in IO Shield then you can remove it. 6. Remove the RTC battery. Note:RTC battery has been highlighted with the yellow circle as above image shows.Please detach the RTC battery and follow local regulations for disposal. 50 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 59
Removing the Top Cover 1. Remove the rubber, take out power switch cable/top USB cable/card reader USB cable/top audio cable. 2. Open the cable clip,then take out these cables from cable clip,. Chapter 3 51 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 60
3. Gently release the top bezel retention tabs from the chassis interior. 4. Pull the top cover away from the chassis. 52 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 61
Removing the Top USB and Audio I/O Assembly 1. Removing the two screws from the chassis. 2. Lift the top USB and audio I/O assembly away from chassiss. Chapter 3 53 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 62
Removing the Card Reader 1. Removing the two screws from the chassis. 2. Lift the card reader away from chassiss. 54 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 63
Assembly Requirements To assemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing electrostatic discharge • Flat-blade screwdriver • Philips screwdriver • Hex screwdriver • Plastic flat-blade - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 64
Assembly Procedure Before proceeding with the assembly procedure, perform the steps listed below: 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 65
Install the Processor 1. Release the load lever. 2. Lift the load lever and load plate to the fully open,then take out the CPU cover. 3. Put the CPU in the seat and close the load plate and load lever. NOTE: When you install the processor, note the arrow on the corner to make sure the processor is - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 66
Install the Heat Sink Fan Assembly 1. Put the CPU cooler on CPU. 2. Use a long-nosed screwdriver to fix the four screws on the heat sink, in the order as shown below. 3. Connect the cooler cable to the main board. 58 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 67
Install the Memory 1. Open the holding clips on both sides of the DIMM slot outward. 2. Press down the memory. IMPORTANT:pls refer to below installing memory rule. DIMM1 DIMM2 DIMM3 DIMM4 A A A A B B B A A A A A A B A A A A A A B B Remark:A and B show different size of - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 68
Removing the Side Panel 1. Remove the four screws located on the rear edge of the side panel. 2. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 3. Lift the side panel away from the server and put it aside for reinstallation - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 69
Removing the Cage of Hard Disk Drive 1. Remove the screw that secures the HDD cage to the chassis. 2. Lift the HDD cage up and turn it over. Chapter 3 61 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 70
Removing the Daughter Board 1. Remove the screw that secures the chassis to the daughter board. 2. Take out the daughter board. 62 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 71
Removing the Bracket of Removable HDD 1. Remove the front bezel.(Refer to "Removing the Front Bezel" on page 26) 2. Remove the three screws. 3. Pull the bracket of removable HDD from the chassis. Chapter 3 63 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 72
Removing the PCI Cover 1. Open PCI Latch. 2. Remove the PCI cover. NOTE: Based to actual requirment to remove the PCI cover. 64 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 73
Install the Power Supply 1. Install the power supply to chassis. 2. Fix the four screws. Chapter 3 65 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 74
Install the I/O Shielding 1. Install I/O shielding into chassis. 66 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 75
. NOTE: Make sure the I/O spring touching M/B after installing. 4. Connector the front panel cable, card reader USB cable, front USB cable and front Audio cable to motherboard, then close the cable retention clip(1). Chapter 3 67 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 76
5. Connect the ATX 24Pin Power cable and ATX 4Pin Power cable to main board. 68 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 77
Install the Optica Drive 1. Install master ODD and slave ODD into chassis. 2. Fix the four screws. Chapter 3 69 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 78
3. Connect the power cables and data cable to the rear of the optical drive. 4. Connect the other end of the data cable to the mainboard. 70 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 79
Install the Removable HDD 1. Install the bracket of removable HDD. a. Push the bracket of removable HDD into the chassis. b. Fix the three screws. 2. Install the removable HDD module. a. Open out the HDD bracket, install the HDD. NOTE: The hook of HDD bracket must level at both sides screw bore of - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 80
b. Push the removable HDD tray into the removable HDD bracket. c. Close the cover of HDD tray. 3. Connect the removable HDD date cable to the motherboard. 72 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 81
4. Take a 1SATA to 2SATA convert cable. then shall 1SATA to 2SATA convert cable connect to PSU SATA power cable. 5. Shall one end of SATA convert cable connect to the power cable of removable HDD. NOTE: the other end of SATA convert cable Connector to HDD device. Chapter 3 73 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 82
Install the Hard Disk Drive 1. Install the HDD. a. Install the slave HDD into the cage. b. Fix four screws for the slave HDD. c. Install the master HDD into the cage. 74 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 83
d. Fix four screws for the master HDD. 2. Install HDD cage into chassis by the track. 3. Fix the screw. Chapter 3 75 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 84
4. Connect the data cable and power cable to the rear of the hard disk drive. 5. Connect the other end of the data cable to the main board. 76 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 85
Install the Daughter Board 1. Install the daughter board into chassis. 2. Fix the screw. 3. Connect the daughter board cable to the motherboard. Chapter 3 77 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 86
Install the System FAN 1. Push the system fan to chassis. 2. Fix the four screws. 3. Connect the system fan power cable to Main board. 78 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 87
Install the the TV-Tuner Card 1. Take the power cable of USB3.0 card. 2. Install the TV-Tuner card to motherboard "PCIE X1" slot. NOTE: You install the card before, rear USB cable and power cable of USB3.0 card must go hrougt the TVTuner card underside. as shown below. Chapter 3 79 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 88
Install the USB3.0 Card 1. Install the USB3.0 card to motherboard "PCIE X1" slot. NOTE: You install before the card, rear USB cable must go througt the USB3.0 card underside. 2. Connect the power cable to USB3.0 card. 80 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 89
3. Connect the other end of the power cable to SATA connector of power supply. 4. Paste cable clip to base of chassis, and put daughter board cable, power cable of USB3.0 card, front Audio cable into the cable clip. Chapter 3 81 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 90
Install the VGA Card 1. Install the VGA card to motherboard "PCIE X16" slot. NOTE: You install before the card, rear USB cable must go througt the VGA card underside. 2. Connector the power cable to the VGA card. 82 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 91
3. Close the PCI Latch, then fix the four screws. Chapter 3 83 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 92
Install the Front Bezel 1. Install the panel onto chassis and then check if it is Installed OK. 84 Chapter 3 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 93
Install the Side Panel 2. Take 2PCS cable tying, use cable tying to bundle PSU power cables & system FAN power cable, and use other 1pc cable tying to bundle PSU power cables & System FAN power cable on ODD bracket. 3. Install the side Panel, then fix two Screws. Chapter 3 85 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 94
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. NonAcerproducts, prototype cards, or modified options - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 95
system unit on a flat, stable surface. 6. Remove the system covers.For instructions on removing system covers, refer to "System Disassembly" on page 23. 7. that all components are Acer-qualified and supported. 10. Replace the system covers. 11. Power on the system. 12. If the problem with the system - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 96
during POST. This display method is limited, since it only displays checkpoints that occur after the video card has been activated. Not all computers using AMIBIOS enable this feature. In most cases, a checkpoint card is the best tool for viewing AMIBIOS checkpoints. Beep Symptom One short beep - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 97
useful in aiding software developers or technicians in debugging problems that occur during the preboot process. Viewing BIOS checkpoints at this point if needed for debugging. NMI is disabled. Perform keyboard controller BAT test. Save power-on CPUID value in scratch CMOS. Go to flat mode with 4GB - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 98
Checkpoint DA DC E1-E8 ECEE Description Restore CPUID value back into register. Give control to BIOS POST (ExecutePOSTKernel). See POST Code Checkpoints section of document for more information. System is waking from ACPI S3 state. OEM memory detection/configuration error. This range is reserved - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 99
Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 100
BIOS Recovery 1. The usage of recovery boot block: • Please re-name BIOS ROM (xxxx.ROM or 2MB size ROM) file to "AMIBOOT.ROM" and burn in BIOS ROM file to CDROM or copy BIOS ROM file to USB Thumb drive. 2. Automatic mode: • When BIOS flash crashed, using recovery CDROM/USB Thumb drive to recover - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 101
b. Select "Proceed with flash update" and Press "Enter". 93 Chapter 4 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 102
c. System will start to flash update progress. d. Once firmware update is completed, press any key to reboot the system. Chapter 4 94 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 103
Jumper and Connector Information M/B Placement Chapter 5 Chapter 5 95 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 104
No Label 1 CPU socket 3 ATX_CPU 5 System Fan 7 SATA1~6 9 F_USB1 11 F_USB3 13 F_AUDIO 15 PCIE X16 17 SPI 19 Board ID 21 C_MOS Description No CPU socket for SNB 2 CPU Power 4 connector Sys Fan header 6 SATA connectors 8 Card reader USB 10 header Front panel USB 12 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 105
Jumper Setting The section explains how to set jumper for correct configuration of the mainboard. Setting Jumper Use the motherboard jumpers to set system configuration options. Jumpers with more Than one pin are numbered. When setting the jumpers, ensure that the jumper caps are Placed - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 106
Jumper/Header Name F_USB1, F_USB2, F_USB3, F_USB4 Function FRONT USB HEADER (2X5) Definition 1. VCC5 2. VCC5 3. D14. D05. D1+ 6. D0+ 7. GND 8. GND 9. KEY 10. GND Yellow is symbol, Red is Pin 1 of symbol. F_AUDIO FRONT PANEL AUDIO HEADER (2X5) 1: A_MIC2_L 2: GND_AUDIO 3: A_MIC2_R 4: - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 107
Jumper/Header Name SPDIF_OUT, SPDIF_OUT1 Function Definition 1: VCC (5V_SYS) 2: KEY 3: A_SPDIF_OUT1 4: GND F_PANEL TPM Yellow is symbol, Red is Pin 1 of symbol. Front panel header 1: HDD+ (PU 5V_S0) 2: PWRLED_PN2(PU 5V_S5) 3: HDD_LED 4: PWRLED_PN4(PU 5V_S5) 5: GND 6: PANSWHJ_C 7: SYS_RSTJ 8: - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 108
Jumper/Header Name LPT SPEAKER Function Printer Header Yellow is symbol, Red is Pin 1 of symbol. Audio internal speaker header Definition 1: STRBJ 2: AFDJ 3: PRP_D0 4: PRERRJ 5:PRP_D1 6: INITJ 7: PRP_D2 8: SLINJ 9: PRP_D3 10: GND 11: PRP_D4 12: GND 13: PRP_D5 14: GND 15: PRP_D6 16: GND 17: PRP_D7 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 109
USB CONNECTORS (Quad stack) Pin "11,21,31,41" 12 13 14 22 23 24 32 33 34 42 43 44 "1,2,3,4,5,6" Signal Name VCC_USB USB6N USB6P Ground USB7N USB7P Ground USB2N USB2P Ground USB3N USB3P Ground Ground LAN+Dual USB Connector Pin 1,5 2 3 4 6 7 8 23,24,25,26 9 18 10 11 12 13 14 Signal Name VCC_USB - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 110
Pin 15 16 17 27,28,29,30 19 20 21 21 Signal Name MD12MD13+ MD113GND ACTLEDP ACTLEDN 1G_LED 100_LED Audio Back Panel Connectors Pin Signal Name 32 LIN1_L 33 LIN1_JD 34 AGND 35 LIN1_R 22 LOUT1_L 23 LOUT1_JD 24 AGND 25 LOUT1_R 2 MIC1_L 3 MIC1_JD 4 AGND 5 1 G1,G2,G3,G4 MIC1_R - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 111
PS2 Connector(KB/MS) Pin 1 2,6 3 4 5 7 8,12 9 10 11 13,14,15,16,1 7 Signal Name KDATA NC GND 5V_PS2 KCLK MDATA NC GND 5V_PS2 MCLK GND VGA Connector Pin 1 2 3 4 5,6,7,8,10 9 11 12 13 14 15 Signal Name RED GREEN BLUE NC LOUT1_L 5V_VGA NC SDA HSYNC VSYNC SCL HDMI Connector Pin 1 2 3 4 5 6 7 8 9 10 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 112
Pin 14 15 16 17 18 19 Signal Name NC HDMI_DDCCLK_C HDMI_DDCDATA_C GND 5V_HDMI_C HP_DET_C 104 Chapter 5 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 113
(Field Replaceable Unit) list in global configuration of the Predator G3610 desktop computer. Refer to this chapter whenever ordering the parts to changed, it will NOT be noted on the printed Service Guide. For Packard Bell authorized service providers, your Packard Bell office may have a different - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 114
Predator G3610 Exploded Diagram NOTE: This section will be updated when more information becomes available. 106 Chapter 6 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 115
HDD COVER CHASSIS MAIN BEZEL FRONT-BEZEL-COSMETIC-A FRONT-BEZEL-COSMETIC-B FRONT-BEZEL-COVER G-LOGO SPRING-HDD-DOOR HDD-DOOR ODD-DOOR ODD-DOOR-ARM ACER-LOGO FRONT -BEZEL-TOP-COVER ODD-BUTTON-DOWN ODD-BUTTON-UP Q'TY 1 1 1 1 1 1 1 1 2 1 2 2 1 1 1 1 ITEM 17 18 19 20 21 22 23 24 25 26 27 28 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 116
Hai Predator Bezel BM351 USB 4 port (vertical) bezel for HM105B, w/i one 3.5" HDD carrier PZ.11900.231 CPU Intel Core i7 2600 3.4G 8M 1333 95W D-2 LGA-1155, Sandy Bridge KC.26001.CI7 N/A CPU Intel Core i5 2500 6M 1333 95W D-2 3.3G, LGA1155, Sandy Bridge KC.25001.CI5 CPU Intel Core i5 2400 6M - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 117
Category HDD ODD Chapter 6 Description M378B5273DH0-CH9 4GB M378B5273BH1-CH9 LF 256*8 0.055um ACR128X64D3U1333C9 LF 128*8 0.07um ACR256X64D3U1333C9 LF 128*8 0.07um GU502203EP0201 LF 128*8 0.065um GU512303EP0202 LF 128*8 0.065um 75.073C1.G02 LF 128*8 0.065um NT4GC64B8HB0NF-CG 4GB MT16JTF51264AZ- - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 118
Category VGA TV-Tuner 110 Description Part Number ODD HLDS DVD-ROM HH DL 16X DH40N LF+HF Black Bezel (HF+Win7) SATA ODD PLDS DVD-ROM HH DL 16X DH-16D5SH LF+HF Black Bezel SATA w/Win7 ODD HLDS Super-Multi DRIVE HH DL 16X GH60N LF+HF Black Bezel UG01 SATA (Win7+HF) ODD PLDS Super-Multi DRIVE HH DL - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 119
Category Modem Description Avermedia H753-D TV Tuner Card PCIe Hybrid DVB-T, S/W Encoder, ATX brack Part Number TU.10500.074 Exploded Diagram Item Avermedia H753-C TV Tuner Card PCIe Hybrid DMB-TH, S/W Encoder, ATX bracket TU.10500.078 D-1156E#/A10A, Modem PCI-Ex1 card, LSI Universal Modem ( - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 120
Philips Vista receiver OVU71 Philips Win7 OVU430008 with IR blaster Part Number RV.11000.007 Exploded Diagram Item RV.11000.023 Neosonica Speaker Acer logo /LF /0810 / 9M20A200-000 SP.10600.011 N/A Card Reader Power Supply Mouse Keyboard 112 15-in-1 CR RI736 IT1345, 860mm USB cable - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 121
Category Chapter 6 Description Part Number Keyboard LITE-ON SK-9660B RF2.4 104KS Black US Keyboard LITE-ON SK-9660B RF2.4 104KS Black Traditional Chinese Keyboard LITE-ON SK-9660B RF2.4 104KS Black Simplified Chinese Keyboard LITE-ON SK-9660B RF2.4 104KS Black US International Keyboard LITE-ON SK - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 122
Category 114 Description Part Number Keyboard LITE-ON SK-9660B RF2.4 105KS Black Polish Keyboard LITE-ON SK-9660B RF2.4 105KS Black Slovenian Keyboard LITE-ON SK-9660B RF2.4 105KS Black Slovak Keyboard LITE-ON SK-9660B RF2.4 104KS Black Russian Keyboard LITE-ON SK-9660B RF2.4 105KS Black - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 123
.RF40P.011 KB.RF40P.012 KB.RF40P.013 KB.RF40P.014 KB.RF40P.015 KB.RF40P.016 KB.RF40P.017 KB.RF40P.018 KB.RF40P.019 KB.RF40P.020 KB.RF40P.021 KB.RF40P.022 KB.RF40P.023 115 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 124
Category 116 Description Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Slovenian Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Slovak Keyboard PRIMAX KBRF36211 RF2.4 104KS Black Russian Keyboard PRIMAX KBRF36211 RF2.4 105KS Black Hungarian Keyboard PRIMAX KBRF36211 RF2.4 104KS Black Greek Keyboard - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 125
Category Chapter 6 Description Keyboard LITE-ON SK-9621B USB 104KS Black Simplified Chinese Keyboard LITE-ON SK-9621B USB 104KS Black US International Keyboard LITE-ON SK-9621B USB 104KS Black Arabic/English Keyboard LITE-ON SK-9621B USB 104KS Black Thailand Keyboard LITE-ON SK-9621B USB 105KS - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 126
Category 118 Description Keyboard LITE-ON SK-9621B USB 105KS Black Slovak Keyboard LITE-ON SK-9621B USB 104KS Black Russian Keyboard LITE-ON SK-9621B USB 105KS Black Hungarian Keyboard LITE-ON SK-9621B USB 104KS Black Greek Keyboard LITE-ON SK-9621B USB 105KS Black Danish Keyboard LITE-ON SK-9621B - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 127
.USB0P.011 KB.USB0P.012 KB.USB0P.013 KB.USB0P.014 KB.USB0P.015 KB.USB0P.016 KB.USB0P.017 KB.USB0P.018 KB.USB0P.019 KB.USB0P.020 KB.USB0P.021 KB.USB0P.022 KB.USB0P.023 KB.USB0P.024 KB.USB0P.025 KB.USB0P.026 119 - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 128
Category Description Keyboard PRIMAX KB36211 USB 105KS Black Hungarian Keyboard PRIMAX KB36211 USB 104KS Black Greek Keyboard PRIMAX KB36211 USB 105KS Black Danish Keyboard PRIMAX KB36211 USB 104KS Black Czech Keyboard PRIMAX KB36211 USB 105KS Black Romanian Keyboard PRIMAX KB36211 USB 105KS Black - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 129
Category Description Part Number KeyboardLITE-ONSK-9611PS/ 2105KSBlackSpanish KeyboardLITE-ONSK-9611PS/ 2105KSBlackPortuguese KeyboardLITE-ONSK-9611PS/ 2105KSBlackCanadianFrench KeyboardLITE-ONSK-9611PS/ 2107KSBlackBrazilianPortuguese KeyboardLITE-ONSK-9611PS/ 2109KSBlackJapanese KeyboardLITE- - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 130
Category 122 Description KeyboardLITE-ONSK-9611PS/ 2105KSBlackDanish KeyboardLITE-ONSK-9611PS/ 2104KSBlackCzech KeyboardLITE-ONSK-9611PS/ 2105KSBlackRomanian KeyboardLITE-ONSK-9611PS/ 2105KSBlackTurkish KeyboardLITE-ONSK-9611PS/ 2105KSBlackTurkish-Q KeyboardLITE-ONSK-9611PS/ 2105KSBlackArabic/ - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 131
Category Chapter 6 Description Keyboard PRIMAX KB36111 PS/2 105KS Black Canadian French Keyboard PRIMAX KB36111 PS/2 107KS Black Brazilian Portuguese Keyboard PRIMAX KB36111 PS/2 109KS Black Japanese Keyboard PRIMAX KB36111 PS/2 105KS Black German Keyboard PRIMAX KB36111 PS/2 105KS Black Italian - Acer Aspire G3610 | Acer Aspire G3610 Desktop Service Guide - Page 132
Category Description Keyboard PRIMAX KB36111 PS/2 105KS Black Romanian Keyboard PRIMAX KB36111 PS/2 105KS Black Turkish Keyboard PRIMAX KB36111 PS/2 105KS Black Turkish-Q Keyboard PRIMAX KB36111 PS/2 105KS Black Arabic/French Keyboard PRIMAX KB36111 PS/2 104KS Black Kazakh Keyboard PRIMAX KB36111